T-Mobile + YouTube Constant Buffering - T-Mobile Samsung Galaxy S6 Edge+

I'm getting constant buffering when watching YouTube when I'm on T-Mobile cellular network 4G/LTE. This occurs not just at a single location, but everywhere.
There's no buffering, however, when turn on wifi and connect to a hotspot.
Anyone else having this issue as well? Any fix?
Other video app, Netflix, Amazon Instant Video, etc. work just fine. No buffering.
Also, I have unlimited data. There's no throttling.
Update 1:
F*cking T-Mobile! YouTube found evidence that the videos were being throttled, whether the customers have the Bing On feature turned on or not.
The Wall Street Journal Article

I have this exact same issue. I would love to know a fix for this.

Turn off binge on

DigitalChris602 said:
Turn off binge on
Click to expand...
Click to collapse
How?

knite75 said:
How?
Click to expand...
Click to collapse
Goto my.t-mobile.com, click on profile, then click on media.

DigitalChris602 said:
Goto my.t-mobile.com, click on profile, then click on media.
Click to expand...
Click to collapse
Mine was off by default.
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

DigitalChris602 said:
Turn off binge on
Click to expand...
Click to collapse
Correct me if I'm wrong, but I don't think YouTube is part of Bing On.

knite75 said:
Correct me if I'm wrong, but I don't think YouTube is part of Bing On.
Click to expand...
Click to collapse
I experience the same while on 4G/LTE and while this is happening if I log out of my YouTube account it magically stops buffering and starts up no problem.
After viewing several videos with no lag or buffering while still on LTE if I log into my account it goes right back to buffering and
It won't load or start, it tells me to check my connection.
Any input will be appreciated.
Pp.

Anybody out there?
Pp.

When binge on is turned on, it lowers the stream for ALL video down to 480p. When a site joins binge on, it just means they don't count against your data. If you've turned binge on off and still have problems, I'd call customer care.

I tried logging out of my account, it still buffered everyone 10-5 seconds.
PanchoPlanet said:
I experience the same while on 4G/LTE and while this is happening if I log out of my YouTube account it magically stops buffering and starts up no problem.
After viewing several videos with no lag or buffering while still on LTE if I log into my account it goes right back to buffering and
It won't load or start, it tells me to check my connection.
Any input will be appreciated.
Pp.
Click to expand...
Click to collapse

knite75 said:
I tried logging out of my account, it still buffered everyone 10-5 seconds.
Click to expand...
Click to collapse
Your issue could be the strength / quality of your lte/4G in your area.
I'm in the city so I'm swamped with 4G/LTE while I'm outside but when indoors it loses its edge so I'll have wifi on and can log back into YouTube no problem. I have clocked faster speeds at times on 4G than my broadband Internet but still can't open youtube app while logged in, always have to log out.
Pp. ???

knite75 said:
I tried logging out of my account, it still buffered everyone 10-5 seconds.
Click to expand...
Click to collapse
Have you checked how many gigs of data you have used this month? Unlimited data gives you only 23gb lte before getting de-prioritized, meaning you'll get this kinda buffering issue. I recently experienced this problem with YouTube and other video apps that's not part of binge on.
Sent from my SM-G928T using Tapatalk
---------- Post added at 06:45 PM ---------- Previous post was at 06:42 PM ----------
PanchoPlanet said:
Your issue could be the strength / quality of your lte/4G in your area.
I'm in the city so I'm swamped with 4G/LTE while I'm outside but when indoors it loses its edge so I'll have wifi on and can log back into YouTube no problem. I have clocked faster speeds at times on 4G than my broadband Internet but still can't open youtube app while logged in, always have to log out.
Pp. ???
Click to expand...
Click to collapse
Go into your applications manager and reset all the app preferences under "more" on the upper right corner. You'll have to disable the apps you don't want again. This solution has helped me with log in issues with YouTube and other google services. GL.
Sent from my SM-G928T using Tapatalk

MMakoto said:
Have you checked how many gigs of data you have used this month? Unlimited data gives you only 23gb lte before getting de-prioritized, meaning you'll get this kinda buffering issue. I recently experienced this problem with YouTube and other video apps that's not part of binge on.
Sent from my SM-G928T using Tapatalk
---------- Post added at 06:45 PM ---------- Previous post was at 06:42 PM ----------
Go into your applications manager and reset all the app preferences under "more" on the upper right corner. You'll have to disable the apps you don't want again. This solution has helped me with log in issues with YouTube and other google services. GL.
Sent from my SM-G928T using Tapatalk
Click to expand...
Click to collapse
Will try that and see if it works.
Pp.

knite75 said:
I'm getting constant buffering when watching YouTube when I'm on T-Mobile cellular network 4G/LTE. This occurs not just at a single location, but everywhere.
There's no buffering, however, when turn on wifi and connect to a hotspot.
Anyone else having this issue as well? Any fix?
Other video app, Netflix, Amazon Instant Video, etc. work just fine. No buffering.
Also, I have unlimited data. There's no throttling.
Click to expand...
Click to collapse
Here is the reason.....
http://phandroid.com/2015/12/22/youtube-t-mobile-binge-on
Sent from my SM-G928T using XDA Premium HD app

Update 1:
F*cking T-Mobile! YouTube found evidence that the videos were being throttled, whether the customers have the Bing On feature turned on or not.
The Wall Street Journal Article

Related

I used over 20gb of data my first month with HD7 :O

OMG I dont stream movies or youtube. I stream music with my zune pass sometimes. I did download one albums over 3g. I suppose this is why?
I did get a text from Tmobile confirming my data throttling.
Here is the read out from my bill
21,306.0503 MB
Thank god for unlimited data!
Post a pic or something as this is unreal on a phone. 1 album wouldn't even take 100mb, 250mb if its high quality.
Sounds like an error somewhere.
sayonical said:
OMG I dont stream movies or youtube. I stream music with my zune pass sometimes. I did download one albums over 3g. I suppose this is why?
I did get a text from Tmobile confirming my data throttling.
Here is the read out from my bill
21,306.0503 MB
Thank god for unlimited data!
Click to expand...
Click to collapse
without a data plan that is gonna hurt
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"lightbox_toggle_sidebar": "Toggle sidebar"
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damn, i thought i use alot(most i ever used was 9gigs). and that was alot of teathering and album downloads.
sayonical said:
Click to expand...
Click to collapse
Seriously get that checked out - that's like unheard of on a phone 0__0
I heard from someone that his wifes phone (I thought the Samsung Focus) was syncing every night at 11:00 15MB of data.
Can you see if there is something like that happening?
Have you enabled sending customer feedback, uploading pictures to skydrive enabled?
Insane! I've only used like 30Mb since 12-27. I'm cheap though and only use data if its something that absolutely can't wait till I'm in range of some wifi. I also deselected "use cellular data" for my updates and feedback. Of course the updates are no worries for at another month at the least.
Are you sure it's mb's and not kb's? Maybe it's just 21mb of data
I'm guaranteing its KB...
Sent from my SGH-T849 using XDA App
pittphan said:
I'm guaranteing its KB...
Sent from my SGH-T849 using XDA App
Click to expand...
Click to collapse
I am going to monitior Decemeber's usage for sure and see what changes.
1. I do use automatic Skydrive backup of photos
2. GPS is mostly always on
3. I social network a lot (twitter/foursquare/fb)
4. I have a zune pass though I tried streaming mostly on wifi
5. I also have a premium Slacker radio account
I suspect that even if you turn on wifi the phone continues using data unless you stream content after turning the wifi on. To be safe I turn data off then turn wifi on.
I think you've used 20mb's.. not 20000...
-mark
try this at&t data calculator tool.. it seems if you stream music and movies, your data adds up. this is why i would never stream a movie on my phone. at&t's data plans stink.
http://www.att.com/standalone/data-calculator/index.html?showNav=true
sayonical said:
I suspect that even if you turn on wifi the phone continues using data unless you stream content after turning the wifi on. To be safe I turn data off then turn wifi on.
Click to expand...
Click to collapse
i don't believe so. i believe wifi becomes the primary data connection as soon as you turn it on and it's connected to a network.
An MP3 album is roughly 50MBytes @ 128Kbps or 4MBytes per track.
20GB in a month equates to streaming 13 albums a day, which does seem quite a lot, you'd be streaming most of your waking hours. You'd also have to have your phone on charge most of the time.
Jim Coleman said:
An MP3 album is roughly 50MBytes @ 128Kbps or 4MBytes per track.
20GB in a month equates to streaming 13 albums a day, which does seem quite a lot, you'd be streaming most of your waking hours. You'd also have to have your phone on charge most of the time.
Click to expand...
Click to collapse
Zune steams at a higher bitrate than that, and im almost sure its kb, cause you would gwt throttled fast on tmo with that kind of data usage, or capped on other carriers...
Sent from my SGH-T959 using XDA App
it's possible. I use 5gb on average per month. nothing crazy, just Pandora all day and sftp'ing movies to/from my Mac @ home
you can tell that it is MB by the 4 digits after the dot. if it would be GB there could only be 3 digits. 4 digits are commonly used to avoid rounding errors and/or to be more precise with the counting.
N8ter said:
Zune steams at a higher bitrate than that, and im almost sure its kb, cause you would gwt throttled fast on tmo with that kind of data usage, or capped on other carriers...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
tmobile did throttle my data. I received a text saying due to my high usage my speeds would be slowed for the remainder of the billing cycle. Around that time I checked and was at 6gb of usage.
Guys im pretty sure i crossed 20mb I am just wondering how'd get to 20gb lol
Sorry please delete my post ...
Sent from my Nexus One using XDA App

Mobile data stays on while WiFi is on

I just unlocked my T-Mo GS2 and it's working great so far. Only thing I miss from my HTC Desire was that Mobile Data used to automatically switch off whenever I'm connected to wifi networks.
This doesn't seem to be the case here. Data indicator stays on even though I'm connected to my home wifi.
Is there a setting option that I'm missing somewhere?
I notice this as well. Its sporadic though. Data does sometimes drop off but not always.
ToastMan12 said:
I just unlocked my T-Mo GS2 and it's working great so far. Only thing I miss from my HTC Desire was that Mobile Data used to automatically switch off whenever I'm connected to wifi networks.
This doesn't seem to be the case here. Data indicator stays on even though I'm connected to my home wifi.
Is there a setting option that I'm missing somewhere?
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
Yes, yes! I thought it was my router or something. Sometimes the device will try and use mobile data even if I have a very weak cell signal and a very strong wifi signal. It usually works right after connecting to wifi, but after being connect for a long period of time, it seems to try and switch back to mobile data despite my wifi sleep policy being set to 'Never'.
ToastMan12 said:
I just unlocked my T-Mo GS2 and it's working great so far. Only thing I miss from my HTC Desire was that Mobile Data used to automatically switch off whenever I'm connected to wifi networks.
This doesn't seem to be the case here. Data indicator stays on even though I'm connected to my home wifi.
Is there a setting option that I'm missing somewhere?
Click to expand...
Click to collapse
Mine did this too all the time until I got a new Sim. I have only had it happen once since then.
Sent from my SGH-T989 using xda premium
I'm having the same issue. New sim.
Sent from my SGH-T989 using xda premium
This issue has already been posted somewhere.... I think in the battery thread. The fix was to get the Llama app and set up a profile to switch wifi off when no wifi available, and to switch 4G off when connected via wifi.
Wifi Fixer app in Market seems to be working nicely so far too.
Sent from my SGH-T989 using XDA Premium App
Aaron636r said:
I'm having the same issue. New sim.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
The only other thing I did besides a new Sim was a factory reset. Its only happened once since that and the new Sim. Also I turn wifi off and only on when I need it. Don't know if some are leaving it constantly on.
Sent from my SGH-T989 using xda premium
have the same problem , hopefully this is fixed
It's staring me in the face as I write this. Wifi connected, 4G on.
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Yea had that problem aswell. I just turned off 4g when I'm on wifi.
Sent from my SGH-T989 using XDA App
The system is going to turn on your data when it needs to check info or upload/download data that verifies your device or is of a sensitive nature to the system, such as purchase authorizations in the market. When our data connection is popping up while connected to wifi and you're not doing anything (like making a market purchase), there could be undesirable transmission of data going on. Not to say it's definitely malicious in nature, however like I said I do see data transmissions taking place for no apparent reason. Could be some app or widget I use has an auto update that does something to activate it, but as long as the app keeps transmission and activity levels minimal, it's unlikely to pop up on a security app that alerts based on excessive data usage.
Sent from my SGH-T989 using xda premium
OK, good to know that I'm not alone in this.
It seems that data isn't being used much while connected to wifi. About of 1mb of traffic through all the time that I was connected to wifi. That was a few hours of usage last evening, and then the whole night on idle.
The question is how is this affecting battery life when it just sits there doing nothing.
Sent from my SGH-T989 using xda premium
Mine has been doing that too, I figured out it was an app making it happen. For me it was the app "beat the traffic" because as soon as I uninstalled it, mobile data went away while on wifi.
Sent from my SGH-T989 using Tapatalk
brian6685 said:
Mine has been doing that too, I figured out it was an app making it happen. For me it was the app "beat the traffic" because as soon as I uninstalled it, mobile data went away while on wifi.
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Same problem, same cause - except mine was a background thread for "Media Hub", which of course is one of those DRM crazy apps that will not work over WiFi. Ran it to just check it out, but nothing worth seeing there so that won't happen again.
When both were running, it seemed each app choose its own path for connectivity, probably related to how the app was coded. For example streaming from web via Flash used WiFi, but most other apps used 4G.
Edit: Add T-Mobile's "My Account" application as one that causes this to happen.
This seems like a side effect of a tremendous amount of bloatware on this phone. Some of those magenta apps only work on the mobile network. Sometimes you will notice that wifi only will show and then all of a sudden you see both the 4g and wifi on at the same time. Hopefully root will take care of the problem.
If it was programmed correctly it would not allow those background apps to update on the 4g network but it seems the coding leaves it open to start up even when on wifi. This is an assumption but from my tests, it seems that's what's causing it.
same issue here
if you guys believe this is a bug, please report it directly to samsung using the form in stickied in the forum
thanks
I reported as a bug prior to discovering its not really a bug. If you go into task manager and open the ram tab and kill all it goes away. I havent had this issue for 3 days now. Its gotta be one of the tmobile apps causing it.
AllGamer said:
if you guys believe this is a bug, please report it directly to samsung using the form in stickied in the forum
thanks
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
mikeyinid said:
I reported as a bug prior to discovering its not really a bug. If you go into task manager and open the ram tab and kill all it goes away. I havent had this issue for 3 days now. Its gotta be one of the tmobile apps causing it.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
What are you killing when you go to the ram tab?

Hot spot connection issue

Hi guys
Having trouble using hot spot. Running skynote 8.2 worked before now the computer connects but cant load the page.when I troubleshoot it it says its a dns problem. I reflashed and even flashed clean rom and jedi rom on but still no luck.anyone got any free time to help please.desperately need this feature for work.
Sent from my SAMSUNG-SGH-I317 using xda premium
anyone can help? I tried to search for the solution, wiped my phone, flashed it with the same rom, flashed it with another rom, used wired, wireless and bluetooth tether.
it all ends the same. the connection drops data after a while and i can't connect to any internet.
iniquity0411 said:
Hi guys
Having trouble using hot spot. Running skynote 8.2 worked before now the computer connects but cant load the page.when I troubleshoot it it says its a dns problem. I reflashed and even flashed clean rom and jedi rom on but still no luck.anyone got any free time to help please.desperately need this feature for work.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
iniquity0411 said:
anyone can help? I tried to search for the solution, wiped my phone, flashed it with the same rom, flashed it with another rom, used wired, wireless and bluetooth tether.
it all ends the same. the connection drops data after a while and i can't connect to any internet.
Click to expand...
Click to collapse
Mine does that too, not just my phone but my Wireless hotspot too, (a AT&T Unite) I can keep the connection up by doing a "ping www.google.com -t" in the command line.
Yes, this will kill your battery, consider using bluetooth or USB tether.
Furthermore AT&Ts DNS servers suck use these
8.8.8.8
8.8.4.4
208.67.222.222
208.67.220.220
Just put them in to your DNS settings in Windows.
This isn't an issue with your devices, its a AT&T issue from the looks of it. (I called AT&T and they tell me that the local tower is having issues so unless I continuously ping google I can't tether or use my hotspot for more than 20 minutes without getting DNS errors, Does it with any ROM I try, even my PlayStation Vita does it)
Sorry but my note 2 is bell variant and i'm on bell network in Canada. The only reason I'm using this forum is because AT&T has the same model unlike the other verizon and such.
So any other idea???
i also tried to set the hotspot auto turn off to always on and it seems to help a little. however every now and then i still get disconnection.
Neoistheone2000 said:
Mine does that too, not just my phone but my Wireless hotspot too, (a AT&T Unite) I can keep the connection up by doing a "ping www.google.com -t" in the command line.
Yes, this will kill your battery, consider using bluetooth or USB tether.
Furthermore AT&Ts DNS servers suck use these
8.8.8.8
8.8.4.4
208.67.222.222
208.67.220.220
Just put them in to your DNS settings in Windows.
This isn't an issue with your devices, its a AT&T issue from the looks of it. (I called AT&T and they tell me that the local tower is having issues so unless I continuously ping google I can't tether or use my hotspot for more than 20 minutes without getting DNS errors, Does it with any ROM I try, even my PlayStation Vita does it)
Click to expand...
Click to collapse
iniquity0411 said:
Sorry but my note 2 is bell variant and i'm on bell network in Canada. The only reason I'm using this forum is because AT&T has the same model unlike the other verizon and such.
So any other idea???
i also tried to set the hotspot auto turn off to always on and it seems to help a little. however every now and then i still get disconnection.
Click to expand...
Click to collapse
Did anything change when you continuously pinged Google?
I keep refreshing the page, enter new common websites such as MSN or yahoo and they all show nothing except DNS failed look up. I changed the bell apn to some tether apn bell offered but that didn't work. So now I reset the apn to have it look up the settings itself. Still having the issue..
I never had this issue until recengly like last two weeks. Iunno what could be the Cuz and I can't figure out is it my phone, rom, or laptop...
I seriously will pay someone if they can't help me fix this!
Thanks in advance to this wonderful community.
Sent from my SAMSUNG-SGH-I317 using xda premium
heres what i get when i "ping" google using your command in the 'command prompt'
i still have internet but i guess when i go stream some videos it goes into DNS look up error...
i'll upload the screen pics.
when i ping it just keeps going... iunno if that's suppose to happen.
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Disable your app and use ES File Explorer to hotspot. This can help to see if it is wifi app specific issue, or a common (phone setting, DNS...) problem.
Mine works this way on Stock and no root.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

On wifi connection, but sometimes counts towards total data usage..

When I am home, I am always on wifi connection. Never really get disconnected. Today I was looking over my bill and noticed that alot of times, I have like 10mb or 12mbs used, while I am still connected. Most of the time happens in the middle of the night when sleeping, but also sometimes during the evening when home.
Is this normal?
At first I thought I might be losing connection to wifi sometimes, but even if that happened, 10mbs? When sleeping? I doubt I am losing connection though
I hardly have any apps..
Any idea
ITALIANNYC said:
When I am home, I am always on wifi connection. Never really get disconnected. Today I was looking over my bill and noticed that alot of times, I have like 10mb or 12mbs used, while I am still connected. Most of the time happens in the middle of the night when sleeping, but also sometimes during the evening when home.
Is this normal?
At first I thought I might be losing connection to wifi sometimes, but even if that happened, 10mbs? When sleeping? I doubt I am losing connection though
I hardly have any apps..
Any idea
Click to expand...
Click to collapse
Look at your data usage chart in the system settings on the phone. It will tell you what has been using lots of data.
Sent from your phone. You should be careful where you leave that thing.
Skipjacks said:
Look at your data usage chart in the system settings on the phone. It will tell you what has been using lots of data.
Sent from your phone. You should be careful where you leave that thing.
Click to expand...
Click to collapse
Using a lot of google play store background data.. no foreground
Background data means what?
ITALIANNYC said:
Using a lot of google play store background data.. no foreground
Background data means what?
Click to expand...
Click to collapse
Means google play is accessing data when you aren't using the phone.
Try turning off auto update of apps.
Sent from my SGH-M919 using xda app-developers app
Skipjacks said:
Means google play is accessing data when you aren't using the phone.
Try turning off auto update of apps.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Has been turned off since I received the phone
I am seeing this as well-4g will appear when on WiFi.
Guessing where am at in the house is the weakest signal for my router-thus its trying to switch. Haven't nailed it down yet
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gbiggie said:
I am seeing this as well-4g will appear when on WiFi.
Guessing where am at in the house is the weakest signal for my router-thus its trying to switch. Haven't nailed it down yet
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
That just means you are not connected to wifi calling. Pretty sure it will still say 4G even when on wifi and dont have wifi calling enabled. Could be completely wrong though.
ITALIANNYC said:
That just means you are not connected to wifi calling. Pretty sure it will still say 4G even when on wifi and dont have wifi calling enabled. Could be completely wrong though.
Click to expand...
Click to collapse
It is just the icon I have enabled-it shows "4g" when connected to WiFi as opposed to just showing bars.
Sent from my SGH-M919 using Tapatalk 2

No internet, maybe blocked by T-Mobile on my Note 3

Hello everyone,
Since 2 days now, my 4G/LTE/EDGE symbols have been constantly appearing and dissapearing. I am in the NF1 firmware and rooted. It was working great but now it is like goin on/off like every 5 seconds. I think my data got blocked by T-Mobile but I'm really not sure.
You can see the video I recorded about the issue here
https://www.youtube.com/watch?v=-Vy0A4LQD_E
Anyone had this happened to them before?
moisesmcardona said:
Hello everyone,
Since 2 days now, my 4G/LTE/EDGE symbols have been constantly appearing and dissapearing. I am in the NF1 firmware and rooted. It was working great but now it is like goin on/off like every 5 seconds. I think my data got blocked by T-Mobile but I'm really not sure.
You can see the video I recorded about the issue here
https://www.youtube.com/watch?v=-Vy0A4LQD_E
Anyone had this happened to them before?
Click to expand...
Click to collapse
That's not normal, Never ran nf1 myself went straight to nf4. NF4 is basically a fix for issues that occurred with NF1, maybe update
louforgiveno said:
That's not normal, Never ran nf1 myself went straight to nf4. NF4 is basically a fix for issues that occurred with NF1, maybe update
Click to expand...
Click to collapse
It was working fine for one week, but I think they blocked my access to it. I'm trying to communicate and check what is the problem.
Phone calls and messages works great however, is only the data that is not working.
moisesmcardona said:
It was working fine for one week, but I think they blocked my access to it. I'm trying to communicate and check what is the problem.
Phone calls and messages works great however, is only the data that is not working.
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You think you went over your allotted data limit? If that was so then the symbol would switch to 4G instead of 4Glte, Maybe you are right that you've passed your limit and maybe you should check settings/more networks/mobile networks and ensure that network mode is set to LTE/WCDMA/GSM and check that mobile data is enabled.........and my last guess could be that maybe your sim is loose or failing?
louforgiveno said:
You think you went over your allotted data limit? If that was so then the symbol would switch to 4G instead of 4Glte, Maybe you are right that you've passed your limit and maybe you should check settings/more networks/mobile networks and ensure that network mode is set to LTE/WCDMA/GSM and check that mobile data is enabled.........and my last guess could be that maybe your sim is loose or failing?
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I think it is a bug in the system. I used 2056.47GB according to the My T-Mobile website (tethering non stop), but on the use tab it tells me I used 2048GB of Unlimited. Maybe that stopped my data. I guess on the 17th it will reset and I'll have internet again since calls and messages works correctly. Also, there's no alert on my account and neither a message sent, so my guess is their system just limit the data to 2048GB somehow.
2 terabyte wow. I use net10 on att towers and have massive data connection issues as of the past 2 days and i just put a new monthly on it.
note 3 4.4.2 stock rooted N900T
macgyver40 said:
2 terabyte wow. I use net10 on att towers and have massive data connection issues as of the past 2 days and i just put a new monthly on it.
note 3 4.4.2 stock rooted N900T
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I called them and they said the data was not blocked and that it was not possible to block because it is unlimited, which I think is clearly a system bug or a hard or soft limit of 2048GB
I find it really hard to believe that you managed to use 2TB of data, even if you're tethering. I'm not saying you're lieing, but I think there's something wrong on the backend here that's not reporting appropriately.
There's obviously some kind of issue occuring when you authenticate on the T-Mobile network. My suggestion is either ODIN the phone back to stock and try again, or go into a Store and see if they can tell you anything about your account that's throwing flags at them.
I hope they did block you.
http://www.engadget.com/2014/08/13/t-mobile-cracks-down-on-data-abusers/?ncid=rss_truncated
Yeah I think they did that throttling thing because of me
Well, I'm hoping the 17th I get the internet again, of course more carefully. I was just looking at the "how much unlimited data means" limit and I seem to have found it.
If not, the reps said it could be the SIM Card and I have to go to the store then.
moisesmcardona said:
Yeah I think they did that throttling thing because of me
Well, I'm hoping the 17th I get the internet again, of course more carefully. I was just looking at the "how much unlimited data means" limit and I seem to have found it.
If not, the reps said it could be the SIM Card and I have to go to the store then.
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How can you even call TMO with a straight face? 2 TB is abusing it, dude.
Can you try a few things?
1) Turn the phone off then back on see how long you have data for.
2) Force the data band of the phone and see how long data works for.
3) Put your SIM into a different device and see how long you have data for.
And of course if you can try all these things on a few different towers just to be sure.
Also can you try cooking an egg on your phone? That thing must be running pretty HOT.
yegoshin said:
Can you try a few things?
1) Turn the phone off then back on see how long you have data for.
2) Force the data band of the phone and see how long data works for.
3) Put your SIM into a different device and see how long you have data for.
And of course if you can try all these things on a few different towers just to be sure.
Also can you try cooking an egg on your phone? That thing must be running pretty HOT.
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All of that was what the reps said me to do, but data doesn't work.
Here is the bug I suspect, which makes me believe data is turned off at 2048GB:
In this image, the data reported 2048GB, but it let me use a little more. It just stayed at 2048GB
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Here you can see that it is reporting what I really used before data was turned off:
I know I may have abused but still they didn't really said nothing about it, and they said blocking can't be done on the phone call. They said to visit the store for a phone/SIM checkup.
You can try to reset your NV values and modem. Below is a link to the thread with instructions.
http://forum.xda-developers.com/showthread.php?p=52735067
Sent from my SM-N900T using Tapatalk
I have just confirmed myself that this is indeed a system limitation by T-Mobile. Today my cycle reset and I got my data back.
So, in conclusion, T-Mobile unlimited plan indeed have the 2048GB limit.
I hope people aren't complaining about a 2 terabytes limit. I felt like I was abusing when going through 10 gigs a month.
Sent from my SM-N900T using Tapatalk
moisesmcardona said:
I have just confirmed myself that this is indeed a system limitation by T-Mobile. Today my cycle reset and I got my data back.
So, in conclusion, T-Mobile unlimited plan indeed have the 2048GB limit.
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OMG...2TB of mobile data, that's insane!! Even I have The 105Mbps Comcast plan and I can only manage to use 170GB a month(streaming Netflix and downloading torrents everyday)

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