Stock ROM - HD Voice on Verizon - Nexus 5X Q&A, Help & Troubleshooting

I have VOLTE working as I checked that I could load a website while on a call on LTE. But I am not seeing the "HD" tag on the call that I was seeing with my Nexus 6. I used the same sim and I am calling a compatible phone on the other end for HD.

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[Q] Does the video calling feature in the native dialer work in the US over AT&T

N7100 almost here, and I see that the native dialer has a video dialer function that allows you to make video calls over your cellular network. I am in the US on AT&T, and was wondering if anyone with International Samsung phones have attempted to make a video call over AT&T using the native dialer, or if AT&T still blocks this global function?
This would be between 2 N7100's in the US over AT&T or a N7100 and an International SGIII. I am not talking about the AT&T flavor, only International Unlocked Sammy's.
I have searched but there is little info on this, and the ones who say it work never tell what country they are in or the carrier they are using it on.
Re: [Q] Does the video calling feature in the native dialer work in the US over AT&T
Video calling on native dialer definitely works in India in almost all the networks. I am using a national service provider called bsnl and it's dirt cheap. They charge me around 4 cents per minute. However video calling doesn't work all the time even if I'm on 3g network if the 2nd party doesn't get 3g signal properly.
Sent from my GT-N7100 using Tapatalk 2

Verizon VoLTE not working on pre-paid

I can not get HD voice to work on Verizon with my Nexus 5X. I just want to be able to be on a call and still use data. This feature (HD Voice) is available for pre-paid customers now, but I can't seem to get it to work. I have "Enhanced 4G LTE Mode" turned on, I went to my Verizon to turn it on and it says it was added and will be available to use within 15 minutes. I wait 20 minutes, reboot my phone and it doesn't work? I go back to my Verizon and it's like I never added it, so I go through the process again... Same results. I go to a live Chat and after 25+ minutes get referred to the 800 number. Now I've been on with Verizon fro 2+ hours and they are telling me it's because I have a non Verizon phone!?!? I explained to Verizon that if I put a Verizon sim card in my phone from someone who already has HD voice active on there account, that it works perfectly... Still on with them now any suggestions? Am I missing something?:eek Still on with Verizon. I have been transferred now. They now realize that Verizon's site is not adding the feature and that is why I have been transferred... Now I am on hold...
Does anyone have VoLTE on a 5X with Verizon?
Okay, so... Verizon explained to me that it's because the Nexus 5X is not compatible with VoLTE, but the Sim card from someone's phone that is compatible will make HD Voice work on my phone because the phone that I got the sim card from is compatible? WTF? Haha. So I asked her if I take my sim card put it in the phone that is compatible to activate it, it would then work? She said yes.... WTF kind of logic is this? Haha. IDK? I guess I will try that? and let you guys know? :laugh:
I have VZW postpaid and I have a N5X. The HD Voice definitely works, but it is a bit unreliable. My wife is on VZW with a VZW-branded S7 and most of the time when we talk it works but sometimes it doesn't and I can't really figure out why -- or if there even is a reason.
Did you go to Settings --> Wireless & networks More --> Cellular networks and turn on Enhanced 4G LTE Mode? I believe that is a necessary step, as well as making sure HD voice is active on your account.
Also, keep in mind that HD voice only works if you are calling someone else with a compatible phone and with it active on their account.
I have all the settings correct and as I stated above, it does work if I use someone else's Verizon Sim that already has HD voice activated, but I can't get it active on my account. I know it doesn't always work... I just want it so I can use Data whilst on a call. Btw I still am unable to get this working on my 5X, or 6P. I have now even activated a Verizon branded phone that it is already working on to my account and it still will not work, even on the Verizon phone it works on a different account... Wtf? Thanks for your input though

Verizon HD & Video Calling

Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
djeddieone said:
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
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I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.
cntryby429 said:
I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.
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I think the "much improved" is very subjective. The person on the other end sounds unnatural to me... Maybe its the years of ****ty audio quality that Verizon has forced on me.... But I'm not a fan. Besides it is fairly worthless as the other party has to be a compatible verizon phone. Most of my calls, other than my wife, are on other networks or land lines, where the HD does not come into play...
Sent from my Pixel XL using Tapatalk
HD calling works for me (Shows the HD icon when Codec is AMR-WB). However video calling does not. If I force Video calling provisioning. It turns off after reboot. Works on my buddies Pixel XL however...
I'm on Verizon also and HD calling works for me. I haven't tried video calling but it shows up for some contacts.
djeddieone said:
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
Click to expand...
Click to collapse
I'm in the same boat. All settings and provisioning activated, but don't see the "HD" icon on calls, or anything related to video calling.
Let me know if you figure anything out.
Sent from my Pixel XL using XDA-Developers mobile app
Both work for me. Video calling icon comes up when on call and hd voice icon as well.
I haven't been able to test HD Voice, but I'm finally seeing options for video calls in the dialer.
*I think* this is what fixed it:
-Dial *#*#4636#*#*
-Select Phone Info
-Make sure provision boxes are checked for VOLTE, Video and Wi-Fi Calling
-Reboot, just to be safe
-Go to Wireless & networks settings and select Network settings reset
-Turn off Advanced Calling and turn it back on
-Reboot
Sent from my Pixel XL using XDA-Developers mobile app
When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...
Sent from my Pixel XL using Tapatalk
Video calling and HD work for me. I have the Google version, not the Verizon one. It's nice to be able to switch during a call but the quality is often bad even with a good connection. Google Duo seems to work better and works with iPhones and all Android phones.
DoctorB0NG said:
When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...
Sent from my Pixel XL using Tapatalk
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Dangit!
I thought I was all good, but I have the same thing. Incoming calls are HD, outgoing are not. Or if they are, there's no icon indicating it.
Still can't get Wi-Fi calling to activate, also.
Sent from my Pixel XL using XDA-Developers mobile app
I'm on Google's support chat right now regarding the HD voice with outgoing calls issue on Verizon. I'll post what I find.
Edit: they kept trying to tell me it was Verizon's fault. They said I either didn't have HD voice enabled on my account or I had a service issue both of which are wrong. I've triple checked my account and it wouldn't work when someone called me if it weren't enabled. Also, it doesn't matter where I am, the issue always behaves the same. Outbound calls give no HD voice but inbound do.
Sent from my Pixel XL using Tapatalk
HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.
I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.
larsdennert said:
HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.
I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.
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Thanks. Good to know there are some Pixels on Verizon out there without issues.
I'll try the new sim. Mine is at least three years old--maybe four!
Sent from my Pixel XL using XDA-Developers mobile app
Can anyone explain why when I try to Facebook call, video, etc data drops instantly? It happens every time. I have unlocked Google PIXEL xl.

Unlocked Note 10+ on AT&T issues (WIFI calling, Visual Voicemail, Mobile Hotspot)

I have the international unlocked Note 10+. I need the features that ATT offer, like WIFI Calling, Visual Voicemail and Mobile Hotspot. I flashed the Note to ATT firmware and have all the features but the only feature that worked was the Mobile Hotspot. WiFi calling does not work, as well as visual voicemail.
Someone recommended that I use an old iphone IMEI and "trick" the system, which I did. Now WIFI calling WORKS, AS WELL AS VISUAL VOICEMAIL. But now the Mobile Hotspot doesnt work.
When I call ATT they tell me that i have to have the IMEI for the android phone on my account to get Mobile Hotspot working. When they change it, Mobile Hotspot starts working, but then WIFI calling and Visual Voicemail stops working..
this is driving me crazy. Any ideas?
As far as I know, and from my past with unlocked phones, the carrier native tools don't usually work or work inconsistently. I didn't even have VZW visual voicemail with my unlocked Note 9. I used the Samsung version. Wifi calling never worked, nor did HD video calling. As a matter of fact, I couldn't get my Galaxy Watch LTE to work at all until I switched to a Note 10+ from VZW. Then everything worked - VOLTE, wifi calling, HD voice and video, etc. On the unlocked phone I made a dozen calls to support and they could never get it to work correctly. And it sucks, because I love unlocked phones, as I like the Samsung toolset better than the VZW garbage.
Sent from my SM-N975U using Tapatalk

Getting voice over wi-fi on this phone? Anyone

Hello there, im trying to activate vowifi, i can activate volte fine but not vowifi, anyone got it activated and if you did how did you do it.
Sent from my SHARK MBU-H0 using Tapatalk
Are you in the USA? If so, that is the reason. Xiaomi phones are not whitelisted for wifi calling by ANY carrier here and this is not expected to change soon.
I am presuming you used short codes to turn on Volte successfully. The Wowfi code works also (phone is wifi calling capable) but its carrier disabled.
I bought a paid plan from FreeUP, an ATT MVNO, where you can use an app dialer to make outgoing wifi calls (and free unlimited international calls) but still no incoming wifi calls.
Same pricing as Mint Mobile.
(Fyi, even if you weren't using a global phone the only Android phones guaranteed to get wifi calling here are the ones the carriers here sell ... There are a few exceptions ... The newer pixels and a few others.)

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