Using this phone on AT&T, can't get 3g data - Verizon LG G4

I cancelled service with verizon, and put my att sim card into this phone.
But the best data connect I can get is edge (2g). I don't expect this phone to get ATT's lte network, but is there a way to get 3g data connection? Edge is just too slow.
Also, is voice quality tied with network type? I feel the voice quality was worse in comparison to my ATT phone. But the signal shows full bars.
Thanks.
Edit: today it magically worked. I don't know what happened, as I didn't do anything to it. It is now running on HSPA+, with very nice speed.

whatever100 said:
I cancelled service with verizon, and put my att sim card into this phone.
But the best data connect I can get is edge (2g). I don't expect this phone to get ATT's lte network, but is there a way to get 3g data connection? Edge is just too slow.
Also, is voice quality tied with network type? I feel the voice quality was worse in comparison to my ATT phone. But the signal shows full bars.
Thanks.
Click to expand...
Click to collapse
Did you configure the right APN settings for AT&T?
https://www.att.com/esupport/article.jsp?sid=KB424489&cv=820

konradsa said:
Did you configure the right APN settings for AT&T?
https://www.att.com/esupport/article.jsp?sid=KB424489&cv=820
Click to expand...
Click to collapse
Yes, after setting it up I was able to connect to EDGE. But that is only 2g speed. I read online that many people were able to connect to 3g (HSPA+).
Some of them mentioned reporting IMEI to ATT. Would this matter?

whatever100 said:
Yes, after setting it up I was able to connect to EDGE. But that is only 2g speed. I read online that many people were able to connect to 3g (HSPA+).
Some of them mentioned reporting IMEI to ATT. Would this matter?
Click to expand...
Click to collapse
Try to call ATT and make sure they provision your SIM card with 4G LTE service. (you might need an IMEI that is compatible with ATT LTE for them to activate that option)

sorry wrong post

Related

manual select available cellular networks?

hello,
can you guys pick up different signal carrier in your hd7?
i am using T-mobile HD7 and the signal is not stable in my place (i have few drop calls). the Verizon signal is much better and i can pick it up from this menu >start>setting>cellular>network selection>
I can force the phone using Verizon, but the problem is after the choosing, the cellphone did not show any signal bars. <most likely phone can not register in the network>. it is wired. any ideas?
tmobile phones cannot use cdma networks, different radios, different technologies.
can a AT&T or cellular network be used in this phone? t-mobile signal is so terrible in my place.
maopost said:
can a AT&T or cellular network be used in this phone? t-mobile signal is so terrible in my place.
Click to expand...
Click to collapse
yes you can use at&t if you sim unlock your phone. T-mobile might do it for you or you can pay one of the web based companies that do it.
You won't have 3g though.
Why did you get a t-mobile phone if you don't have t-mobile reception???
nope. AT&T work off different network signal than the others do so you won't have much luck. and i'm not sure if the HD7 from t-mobile supports the band (network signal) that AT&T uses. so you could try but i highly doubt it.
t-mobile signal is not good in my place.
to be honest with you, I hate AT&T and verizon.

No 3g service, faulty verizon SIM card

Curious if anyone else had experienced this.
Over the weekend I could not connect to Verizon's 3g network. When I was in a 3g only area, I would have grayed out bars and no 3g icon. I was able to connect to the 1x network and make phone calls. When I was in a 4g area, I could connect to the LTE network and use data fine. I first re-flashed the 4.0.2 factory radios (I had the 4.0.3 leaked radios) to no avail. Then re-flashed the entire factory image and that didn't change anything either.
I brought the phone to my local Verizon store and they swapped out the SIM card. I was under the impression that the SIM card was only used to connect to the LTE network, so i didn't think it would have any effect. To my surprise, the phone was able to connect to the 3g network again.
bairdi said:
Curious if anyone else had experienced this.
Over the weekend I could not connect to Verizon's 3g network. When I was in a 3g only area, I would have grayed out bars and no 3g icon. I was able to connect to the 1x network and make phone calls. When I was in a 4g area, I could connect to the LTE network and use data fine. I first re-flashed the 4.0.2 factory radios (I had the 4.0.3 leaked radios) to no avail. Then re-flashed the entire factory image and that didn't change anything either.
I brought the phone to my local Verizon store and they swapped out the SIM card. I was under the impression that the SIM card was only used to connect to the LTE network, so i didn't think it would have any effect. To my surprise, the phone was able to connect to the 3g network again.
Click to expand...
Click to collapse
According to a friend of mine, the SIM card actually holds the CDMA data in it now, so having a bad SIM card will actually mess up your CDMA.
Guess VZW is GSM now.
Yes, over the weekend my sim died as well. Same exact problem. It happened to a friend as well. For us, it happened Friday.
Longcat14 said:
According to a friend of mine, the SIM card actually holds the CDMA data in it now, so having a bad SIM card will actually mess up your CDMA.
Guess VZW is GSM now.
Click to expand...
Click to collapse
<yoda> A sim, GSM does not make. </yoda>
Longcat14 said:
According to a friend of mine, the SIM card actually holds the CDMA data in it now, so having a bad SIM card will actually mess up your CDMA.
Click to expand...
Click to collapse
Verizon validates LTE subscribers via the SIM, like a GSM carrier. There is no ESN, as found in CDMA carriers. This is part of their eHRPD bridge from CDMA to LTE. It is also why people couldn't get 3G when the LTE network crapped out last month.
On the plus side, you can swap phones by inserting the SIM now. Welcome to 1995.
The kid at the Verizon tried to tell me that It probably happened from toggling the preferred network mode from LTE/CDMA to CDMA. I hope that the design isn't so poor that this would be the case.
ATnTdude said:
Verizon validates LTE subscribers via the SIM, like a GSM carrier. There is no ESN, as found in CDMA carriers. This is part of their eHRPD bridge from CDMA to LTE. It is also why people couldn't get 3G when the LTE network crapped out last month.
On the plus side, you can swap phones by inserting the SIM now. Welcome to 1995.
Click to expand...
Click to collapse
Ohh, so thats why when your SIM craps out, you lose CDMA too.
And @ adrynalyne, that's funny, but you know I was just joking? xD
Sent from my SAMSUNG-SGH-I727 using xda premium
bairdi said:
The kid at the Verizon tried to tell me that It probably happened from toggling the preferred network mode from LTE/CDMA to CDMA. I hope that the design isn't so poor that this would be the case.
Click to expand...
Click to collapse
I really doubt that.
ATnTdude said:
On the plus side, you can swap phones by inserting the SIM now. Welcome to 1995.
Click to expand...
Click to collapse
Sooo if somebody steals my phone now they can just use it? I can't call and report the ESN stolen and blacklist it?
Longcat14 said:
Ohh, so thats why when your SIM craps out, you lose CDMA too.
And @ adrynalyne, that's funny, but you know I was just joking? xD
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
My comment was pretty much tongue in cheek
I can't do a <yoda> and keep a straight face

Q: Why does my data constantly switch?

I'm on att and my nexus constantly goes from h to e to 3g and all around. It pisses me off. I called att and had a case opened because my phone was on a 3g plan and they can't change it to a 4g hspa + plan because my device is unknown. Is anyone else on att and had this? What did you do?
The phone should always switch back to UMTS (3G) when the data connection is "idle", and only switch to HSPA+ (H) when data is actively transferring. This is a power-saving feature of GSM because UMTS has a much lower power draw than HSPA+. Your phone should not be switching down to EDGE unless you're in a bad coverage area (0-1 bars of 3G, for example).
As far as AT&T not provisioning the plan for HSPA+ "4G", how did you start the account? If it was started with any other non-LTE smartphone, you should be provisioned for HSPA+ already. AT&T does do some weird provisioning and uses APNs often to restrict speeds, but unless you were previously on an LTE plan you should be provisioned just fine for the full speeds.
If you're constantly switching between EDGE and 3G but you're in a good signal area, you may have problems with your SIM. It may be easiest to go into a store to get the SIM replaced, and talk to someone to make sure its provisioned properly for HSPA+. I really hate that AT&T messes with this stuff, it makes it hard to move around the SIM into different devices, a huge feature of being on a GSM carrier.
Try the scotch tape trick, put 1 layer of tape on the non contact side of sim card. There have been issues with sims being too thin by less than .5mm and not making good connection.
If that doesn't work, get a new sim from any att store, it's free.
Sent from my HTC One X using xda app-developers app
martonikaj said:
The phone should always switch back to UMTS (3G) when the data connection is "idle", and only switch to HSPA+ (H) when data is actively transferring. This is a power-saving feature of GSM because UMTS has a much lower power draw than HSPA+. Your phone should not be switching down to EDGE unless you're in a bad coverage area (0-1 bars of 3G, for example).
As far as AT&T not provisioning the plan for HSPA+ "4G", how did you start the account? If it was started with any other non-LTE smartphone, you should be provisioned for HSPA+ already. AT&T does do some weird provisioning and uses APNs often to restrict speeds, but unless you were previously on an LTE plan you should be provisioned just fine for the full speeds.
If you're constantly switching between EDGE and 3G but you're in a good signal area, you may have problems with your SIM. It may be easiest to go into a store to get the SIM replaced, and talk to someone to make sure its provisioned properly for HSPA+. I really hate that AT&T messes with this stuff, it makes it hard to move around the SIM into different devices, a huge feature of being on a GSM carrier.
Click to expand...
Click to collapse
Thanks so much for the help I'll head into a store and see what the issue really may be.
c5satellite2 said:
Try the scotch tape trick, put 1 layer of tape on the non contact side of sim card. There have been issues with sims being too thin by less than .5mm and not making good connection.
If that doesn't work, get a new sim from any att store, it's free.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Funny you said that its the first thing I tried

[Q] Only can get H and H+ on T-mobile with US version of Find 7a

Was briefly excited on the arrival of my US version from oppostyle, but after hours of T-mobile tech support, a factory reset, APN attempts, still no LTE or proper 3g even on my Find 7, even though I live in a strong 3g/4g area...only (HSPA) H and H+. Can anyone help?
Thank you
ramana.spencer said:
Was briefly excited on the arrival of my US version from oppostyle, but after hours of T-mobile tech support, a factory reset, APN attempts, still no LTE or proper 3g even on my Find 7, even though I live in a strong 3g/4g area...only (HSPA) H and H+. Can anyone help?
Thank you
Click to expand...
Click to collapse
Hmm, those match my settings and I am getting LTE. Dumb question, but have you restarted? I noticed my phone can get kinda quirky when switching between APN's, or if the data gets turned off by another app for some dumb reason or another.
I have a feeling there is a little more tweaking to do to the modem from Oppo...
farfromovin said:
Hmm, those match my settings and I am getting LTE. Dumb question, but have you restarted? I noticed my phone can get kinda quirky when switching between APN's, or if the data gets turned off by another app for some dumb reason or another.
I have a feeling there is a little more tweaking to do to the modem from Oppo...
Click to expand...
Click to collapse
I get LTE (4G) with these setting just fine on TMO in Texas.... remember it will show 4G not LTE.
ramana.spencer said:
Was briefly excited on the arrival of my US version from oppostyle, but after hours of T-mobile tech support, a factory reset, APN attempts, still no LTE or proper 3g even on my Find 7, even though I live in a strong 3g/4g area...only (HSPA) H and H+. Can anyone help?
Thank you
Click to expand...
Click to collapse
Have you confirmed that you actually have LTE in your area?
Remember that for years, T-Mobile and AT&T called HSPA+ "4G"
Entropy512 said:
Have you confirmed that you actually have LTE in your area?
Remember that for years, T-Mobile and AT&T called HSPA+ "4G"
Click to expand...
Click to collapse
I was uunclear about H+, have just been looking up info....Was on Verizon, a GSM newbee here
However, I am seeing very slow speeds on HSPA+ and HSP...not even seeing much of a difference in speeds between the two on my device.
between them. Averaging 0.6 Mbps to 1.3 Mbps down, and 0.8 mbps to 1.3 Mbps up, even though T-mobile tech support claims I have excellent 4g coverage in my area. Is this most likely hardware?
Also, on my roadtrip yesterday to Medford, I was capping off at around 10 Mbps on LTE at the most, which seems a ,ittle slow for LTE.
ramana.spencer said:
I was uunclear about H+, have just been looking up info....Was on Verizon, a GSM newbee here
However, I am seeing very slow speeds on HSPA+ and HSP...not even seeing much of a difference in speeds between the two on my device.
between them. Averaging 0.6 Mbps to 1.3 Mbps down, and 0.8 mbps to 1.3 Mbps up, even though T-mobile tech support claims I have excellent 4g coverage in my area. Is this most likely hardware?
Also, on my roadtrip yesterday to Medford, I was capping off at around 10 Mbps on LTE at the most, which seems a ,ittle slow for LTE.
Click to expand...
Click to collapse
Sometimes your coverage can be solid but the backhaul (connection between towers and the Internet) can be awful. AT&T's local reps even told me that the local LTE isn't going to be particularly good for a while until they upgrade the backhaul to the towers.
Your HSPA+ speeds seem low, but that's in comparison with my AT&T experiences. I might try doing a speedtest comparison of LTE between my Nexus 5 and my Find 7a if I can.
I was reading the pocketnow review and they had trouble getting the phone to work on AT&T and T-mobile in the US. Does this phone even support T-Mobile LTE bands? In most areas T-Mobile has their LTE on the AWS band.
Sent from my LG-E980 using xda app-developers app
It actually does support them...I was told there was 4g here but there isn't as of yet
Sent from my X9006 using Tapatalk
Mine does get all of these (4G, H, H+, etc.) but the problem is most of the time it can't even get data connection.
GPRS Setting for LTE works for Me
I was having problems connecting to data,calls no problem (OPPO FIND 7 USA).
Anyway,the automatic APN settings weren't right for me,I had to manually set the APN Protocol setting to IPV4 (wasn't set,reading Not Set) & it finally connected to 4G LTE.
Here's the strange part:
The APN Name (On OPPO FIND 7,USA Model) is T-Mobile GPRS NOT T-Mobile LTE.
If I changed the name,it wouldn't connect to data at all.
From best I can tell via web search, GPRS is synonymous with 2G,however,I have 4G LTE when this APN Name is used.
I've seen others having a hard time connecting to the network & seems this bug arose in the latest update.
Anyway,my settings are identical to those in the pics in the OP EXCEPT the very 1st line,the APN Name.
Where I'm at right now is notorious for a weak signal due to building/equipment interference,however,I'm picking up an excellent signal (-90 to -80dBm / 53asu) on LTE:13
Have you tried to turn on LTE 4G by going in the dialer type *#*#4636#*#* phone information and set preferred network as LTE only ?
Snorl4x said:
Have you tried to turn on LTE 4G by going in the dialer type *#*#4636#*#* phone information and set preferred network as LTE only ?
Click to expand...
Click to collapse
Yes.
As it is now,w/the APN Name as T-Mobile GPRS & in the hidden menu,changing the preferred network to LTE has no effect,it stays connected to LTE & everything below that which is available in my area.
I just left it as UNKNOWN.
I tried changing the APN Name to T-Mobile LTE & it immediately disconnects,regardless of any other changes in the hidden menus.
As the phone senses/sets-up Auto APN,the only apparent thing that is omitted is the APN Protocol setting,which by default on my phone & SIM Card registered Not Set.
Changing that value to IPV4 (from Not Set) is what made the difference.
Perhaps this quirk has something to do with 2G in my area having been replaced/upgraded to 4G & 4G LTE & the phone doesn't sense the difference/recognize the difference but in name only,but,accepts the 4G/LTE Connection.
Not knowing all things network/etc..,this seems like a possible explanation.
All I know is that I have an excellent connection & fast speeds w/browsing/etc.....
I don't care what the phone calls it,or sees it as,success is success.
I've seen stranger things than this........
I have since replaced my SIM CARD & had no problems connecting to T-MOBILE's 4G LTE,no modification of the APN was needed.
However,this is while flashed to CYANOGENMOD 11 nightlies,have no idea if the previous issues would pop-up if running the stock COLOR 1.2.4i O/S.
I have had issues with T-mobile LTE. Played around with all the settings. Deleted the APN and created a new one, etc. It works now, but I didn't do anything special, it started working randomly a day or 2 later
Strangely enough I'm having the same problem getting 3g with Virgin (EE/TMobile) in the UK
It can take a while for LTE to provision after setting up the APN. Set it and let it try for about an hour.
APN
The APN setting should have no effect on this.
You have 2 different fields when you type *#*#4636#*#*, gsm service and gprs service. If gsm service does not show "in service", you can use any APN in the world and it still won't work.

Switched to Straight Talk, using TMO SIM, only get EDGE, can I get better data?

Hey guys, I asked awhile back about switching to ST and I've done it. I finally got data working by using a TMO SIM, but I can only get EDGE, no more, no less. Even in relatively large cities in my area that have TMO towers, I only get EDGE. My question is, is there anything I can do to get better data?
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
photos.by.fako said:
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
Click to expand...
Click to collapse
That's because you're not using Advanced Calling (VoLTE). On Verizon's network, calls always drop to 1X unless you're using Advanced Calling. In the past, most Verizon phones didn't indicate this. They would continue to show whatever data connection the phone had (3G, 4G) even though the call was being done over 1X. Several recent Verizon devices have been more honest about which networks are actually in use, including the G4.
So, what you're experiencing isn't an issue. It's what should be happening.
photos.by.fako said:
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
Click to expand...
Click to collapse
That's because you're using a Verizon ST SIM, the OP is using a T-Mobile ST SIM. Also, you need to enable Advanced Calling on your account and your phone to use voice and data at the same time over LTE.
To the OP, I have the same problem. When I put my T-Mobile SIM in my VS986 I only get 2G at home, while LTE only works in the older LTE sites that are using band 4 primarily. Most 2G > LTE sites are using band 2, which according to the Verizon spec page this phone supports, but it must not be active as it doesn't work. I've been looking at ways to enable band 2 without any success yet.
To the OP, you added the APN configs for Straight Talk T-Mobile, correct?
Sent from my VS986 using Tapatalk
official.xian said:
Hey guys, I asked awhile back about switching to ST and I've done it. I finally got data working by using a TMO SIM, but I can only get EDGE, no more, no less. Even in relatively large cities in my area that have TMO towers, I only get EDGE. My question is, is there anything I can do to get better data?
Click to expand...
Click to collapse
I just opened a thread asking about VS986 wcdma bands availability. I was reading LG specs and they say this phone has no 3g, just 2g and LTE. Reading in many other web pages they say this phone has all 4 wcdma bands available. Maybe they are software locked?
I think, I made a mistake buying this phone to be used in a GSM network. Have you checked with Verizon/Tmo rep?
photos.by.fako said:
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
Click to expand...
Click to collapse
What are your LTE speeds like? I thought about making the switch but then I read that Verizon limits LTE speeds on ST to 5MBPS...Is that true? As it is my 3g+ speeds end up being faster than that most of the time.
rick09 said:
What are your LTE speeds like? I thought about making the switch but then I read that Verizon limits LTE speeds on ST to 5MBPS...Is that true? As it is my 3g+ speeds end up being faster than that most of the time.
Click to expand...
Click to collapse
I'm getting better than 5Mbps, but definitely shaped/limited bandwidth. If you actually use 10Mbps+ regularly, keep shopping.

Categories

Resources