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So my wife's captivate glide seems to have this problem:
- her glide (everything is stock) often never rings when someone calls her. No missed call notification, just a voicemail if the person decides to leave one.
-yesterday at home I called her phone from both my cell (motorola Atrix, HSDPA) and landline...no ring. Immediately afterwards from my landline to my Atrix, phone rings. Signal strength is around -70dBm for both the Glide and Atrix. I turned on airplane mode on the glide and then off. Called again from our landline and the phone rings on the glide.
Is it the cell tower? phone?
First thing - is the ringer volume on?
ringer volume is on...the glide was in front of me while I was dialing it from our landline or from my Atrix. The glide did not pop up the incoming call screen or ring until I turned on/off airplane mode, which is not a suitable workaround.
cell signal strength from my atrix shows -83 to -91 dBm. cell tower is ~488m away (using the open signal app)
I get this too sometimes.
Could never figure out why if it's hardware or software.
Anyone else have this issue?
I don't have this issue but I never receive calls and when I do it rings
-sent from my insanely awesome captivate glide-
my dads phone (a basic nokia on at&t) does this on occasion the phone has to be rebooted & it works fine. it happens after he goes to their summer home (300 miles away & in a rural area w/ LOTS of at&t dead spots). it does appear to be a tower/roaming type thing.
Get a new sim card....
Sent from my SAMSUNG-SGH-I927 using XDA
My wifes does that as well I think it's a damn att thing honestly
Sent from my SAMSUNG-SGH-I927R using XDA
gnahc79 said:
phone often never rings when someone calls. No missed call notification, just a voicemail if the person decides to leave one.
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I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
Lookin4Trouble said:
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
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Thing is for when I did my test, my phone (Atrix) got the incoming call from our landline and my wife's phone (Glide) did not. Both have the same band support, maybe the Glide was on a different band?
My wife's phone has the same problem!
My wife's phone has the same problem! She complains about it all the time, and I have no idea what to do. Everything is stock.
It regularly doesn't ring. Like more than twice chunks of time a week.
I do notice that the Glide goes from HSPA to UMTS to HSDPA (in Status->Mobile Network Type) when I enable and then disable airplane mode. The Atrix stays on HSPA when I enable and then disable airplane mode.
I think when the Glide was not receiving calls it was in UMTS. Atrix was in HSPA.
I know someone else with a Blackberry on AT&T that has this problem sometimes. My Glide on AT&T had this problem the other day. I think it's a network thing.
At least if you use Google Voice for voicemails you will always get an e-mail that you missed a call even when the phone doesn't even show a missed call and the caller doesn't leave a voicemail.
Can any of you follow up on this? Did you ever get the problem solved? Did switching phones or SIMs help?
I'm collecting info on this thread: http://forum.xda-developers.com/showthread.php?t=1779654 so we can assess the extent of this issue.
Not just an AT&T problem, it happens to me on Rogers in Canada. It happened to me just earlier today.
Mine has periods of time where it will do this, maybe an afternoon or a full day, then it goes away. Not often maybe once every couple of months. I suspect it is the carrier.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
I had the same problem and for me, I found that "viper" program is causing it... It takes hold of the phone functionality and prevents the android phone app from triggering the ring and lighting the screen ... I unistalled it and every thing is back to noramal :good:
Me and the Mrs have the same problem all the time. There is no telling how many calls we miss.
Lookin4Trouble said:
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
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Click to collapse
I'm with Lookin4Troubleon this one and think this is an AT&T issue (who I have also been with since Cingular).
New Motorola Atrix HD, working fine, left on a desk in a well serviced area having never left range of the tower to which it is connected. After a period of time although the phone shows full bars and a 4G connection, when a call is dialed from the phone it realizes that it is not on any network and re-initializes it's network connection, going through the various icons and network types until it gets to 4G and then the call goes out. While the phone is in that limbo state (full bars and 4G icon but not actually connected to the network) incoming calls go straight to voice-mail and no alerts for missed calls or voice mails are sent to the phone... until the process of making an outgoing call from the phone forces it to re-find the network - then incoming calls and voice mail alerts function... until the next instance. This happens several times a day and I have been unable to logically connect the problem it to any activity starting at the phone.
In the early days of 3G this used to happen a lot because the phones (referring to Motorola Razer V3xx) were unable to cleanly release a tower going out of range and attach to a tower coming into range as you traveled. Compounding the problem was the fact that the phones would not fall back on a different network band as they should have when the 3G connections were bad... because bad 3G connections were not being detected by the phone.
Same sh!t, different day! The new generation of 4G phones on AT&T are as bad as ever at falling back to the older network type when needed AND somehow the combination of AT&T and Motorola have managed to recreate this problem on stationary phones in good coverage areas. GOOD GRIEF.
Working my way through some tech levels at Motorola and AT&T. I've always suspected that this has to do with the phone not properly switching between the various networks it uses for calls and data, and to my amazement AT&T leaned towards blaming their own service issues along those very lines of thought. They seem to be having issues managing their 4G LTE stuff. If their next round of escalation does not find an answer I'm going to try forcing WCDMA connection (4G without LTE) to see if the issue relates to the toggle off/on of the LTE component. The LTE indicator is on for data and off for calls and there is a brief moment where the signal dips to zero bars during the transition. The 2 screenshots below show network state during a "4G" call and after call has ended. Perhaps this is where the problem lies. For anyone interested in testing this way, you can use LTE Setting by Ryo Ueshima. Even though that app was developed for Sony Xperia I've used to to test forcing of GSM/Edge and 4G (no LTE) on my Atrix HD. Resets after restart of phone and perhaps at other times, and may behave differently on different providers - also there are some buttons in that app which you don't want to click on without first noting the default value.
Network State During "4G" Call
View attachment 1787153
Network State After Call (after transition from 4G to 4G LTE)
View attachment 1787154
I used my Galaxy S3 a few weeks ago
It is the Rogers i747m Galaxy S3 LTE
The major issues I am having are:
Weak Wi-Fi: the Wi-Fi is weaker than my iPad 3... It disconnects and connects... Even in my living room, next door from my router, my signal is either 1 bar or 0 bar for Wi-Fi, and sometimes it disconnects... My iPad in the same living room gets around 2/3 or 3/3 bars
Weak Cellular Reception: the weak cell signal is also an issue... It is not as weak as dropping my calls, but it is weak and slows down my data speeds...I am using in the wide open in Scarborough in Toronto, there are no high rise buildings.. On 2G, I get full bars... On 3G, I get a bar less than full. On 3.5G (HSPA+), I get 2 bars to half bars. And on 4G LTE, I get 2 bars or even worse no bars and it switches back to 3G or 3.5G HSPA+...
Never had these Wi-Fi and cellular signal issues with my Samsung Captivate and Samsung Wave S8500.....
Anyone can tell my if my phone is defective?
Or is this the phone hardware issue and it widespread with the North American LTE variant of the Galaxy S3?
Thanks.
Good Question, one of which I like to know myself. I'm in the west end (Brampton (for now lol) ), it seems like the signal strength varies even in the same city with only a 3 min drive apart and no tall building in sight lol. I'm talking 1248 kbps to 31743 kbps download.
Not sure about the cellular signal but the WiFi connecting and disconnecting is a known issue(by us, not sure if Samsung) and is being worked on. http://forum.xda-developers.com/showthread.php?t=1790187
Following the instructions in the OP fixes it for me but when I reboot the device, problem is back.
I haven't had any WiFi issues. I don't use it a lot. But I was testing it out tonight and it hasn't disconnected on me at all. I'll keep testing it out
and let you know if I lose WiFi connection. I do recall when I had the S2 i9100, I was losing WiFi connection quite a bit. I wonder if this is a random Samsung device issue? Or could it be an issue with the type of router you have?
Wirelessgirl said:
I haven't had any WiFi issues. I don't use it a lot. But I was testing it out tonight and it hasn't disconnected on me at all. I'll keep testing it out
and let you know if I lose WiFi connection. I do recall when I had the S2 i9100, I was losing WiFi connection quite a bit. I wonder if this is a random Samsung device issue? Or could it be an issue with the type of router you have?
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Click to collapse
If you have this issue, you'll notice right away as it'll connect and disconnect you every 5 seconds or so. I've only noticed it with one WAP and that's one at work, at home and elsewhere it works fine.
I am getting weak Wi-Fi signals around 0-2 bars.. And it disconnects sometimes at random but not as often as 5 seconds though...
Also, the question with the Wi-Fi issue being mass spread might be the International Tegra 3 version
The North American GS3 used the Qualcomm 89xx with has integrated Wi-Fi.. Possibly the North American model use a different antenna design...
I barely talk on my phone but the bars are about the same levels as my iphone 3gs before it was. My wifi I use it in 5ghz, and across my apartment, through 2 walls, im getting near wired speeds.
No issues with wifi here. I at least that I've noticed seems about the same compared to my iPhone and transformer tablet..
for me I am using it on wireless N on the 2.4 ghz band
I have yet to try on a 5 ghz band wireless N
My WiFi feels like it can go 1mb/second..
I do sometimes get roaming messages when I'm at home which confuses the heel out of me
Sent from my SGH-I747M using xda premium
I just accessed the *#0011# and turned the Wi-Fi Power Save to OFF and my S3 Power Save is also OFF
Wi-Fi signal is still VERY WEAK 1-2 bars and sometimes no bars... Did a Speedtest and got around 3Mbits/sec downlink and around 0.2Mbits/sec uplink...
On my laptop, I am getting 19Mbits/sec down and around 8Mbits/sec up.....
I checked the service menu's Wi-fi Information page on my S3 via dialing *#0011# -> MENU softkey -> WiFi
In the Wi-Fi Information, it shows my phone is connected to my router using 802.11b ONLY
What the heck??? ICS Software glitch???
You are getting 1MB/sec down ??!?
Damn how do you do it??
It seems like the North American GS3 with the Qualcomm LTE chip suffers the same Wi-Fi as the International version
Check thread: http://forum.xda-developers.com/showthread.php?t=1724838&page=6
But you must have a good Wi-Fi unit.. I will go to the store and exchange my White S3 i737m tomorrow and see if the Wi-Fi problem still persists..
Before you exchange your phone, could it be your router? Did you test your phone out with a different router or in someone else's house? I have no issues with mine. Like I said in my previous post, I had issues with WiFi on my S2. So I'm thinking it's a random Samsung issue with certain routers.
I have 3 different routers at home
1. Standard D-Link Dual-band N router which I bought last year
2. D-Link Xtreme N
3. Linksys Wireless N
| have tried on my Xtreme N and my Linksys on both 2.4ghz and 5.0ghz and the phone just has really low Wi-Fi signal either 0-2 bars of signal and it disconnects and reconnects at random...
The only way for me to get a good signal it basically using my phone 10cm from the router...
I tried the phone at a friend's house, in which case he has a Belkin Wireless N router. Also I tried it on University of Toronto St. George campus' WiFi... Both scenarios results in the same, low WiFi connection signal it seems to fluctuate randomly, Low down/uplink speeds and disconnection and reconnects at random...)
From the phone's service menu for WiFi, it show the phone is only connected to 802.11b (It will NEVER connect to g or n no matter what router I tried to connect to)
Non of these WiFi issues happen to my Samsung Captivate... When I use my Captivate, even when I am in the basement (my router is in the 2nd floor), my Captivate is getting around 50-75% WiFi signal strength on 802.11n
It seems like I did not have time today to exchange my phone due to some University essay due... Will probably exchange it on the weekend.
Will definitely report back on my exchanged model on XDA...
mms6 said:
You are getting 1MB/sec down ??!?
Damn how do you do it??
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Click to collapse
Its just damn good lol
Coming from Rogers Galaxy S II LTE, the LTE connection is weaker on the GSIII. Even when comparing it to the iPad3 at the same location at the same time, iPad connects fine on LTE and the GSIII at times is on 4G.
I did my exchange yesterday..
My WiFi disconnection seemed to have stopped. But the weak signal issue is still present..
I could not pick up public WiFi spots in my University... This is a ludicrous issue... Even in my house, I could barely pick up my own WiFi (if I am literally in the same room or a room next to the router).. My GS3 cannot even pickup any of my neighbors' WiFi. On my iPhone, Docomo Sharp SH-06D and my Samsung Captivate, I could pick up WiFi from neighbors across the street......
Well at least my new unit do not randomly disconnect and reconnect the WiFi now... But the weak signal link is still a MAJOR issue...
Hopefully Samsung will acknowledge the WiFi issue soon....
I have the exact same wifi issues as you. I've called Samsung and their support tech concurred with me that my phone is defective. I verified it with AT&T also when I took the phone to an AT&T corporate store and sat down with a salesperson there with an SGS 3. Connecting to the in store wifi the salesperson had full bars. I had barely one, and it kept reconnecting. I have to wait another couple of weeks before I can do a warranty exchange with At&t because I didn't buy my phone from a corporate store, I got it off of craigs list, and AT&T warranty services won't step in and help until the phone has been on sale for 31 days. So I'm having to wait until then. Meanwhile My data plan started on the 16th of July and I got a warning that I've used 65% of my 4g data up already. I'm sure I'm going to go over and they issued me a 10 dollar credit to take care of that.
It's inconvenient yeah, but at least I'll be taken care of.
AT&T actually gave you credits for data even your phone was from Craigslist?!!
If it was Rogers, they wouldn't even cared.. lmao...
Samsung should make the WiFi issue public... This is NOT AN ISOLATED ISSUE.... It is much more widespread, not just on the ATT/Rogers/Bell/Telus Galaxy S3 i747(m) variants...
The WiFi problem persists on the International i9300 version as well....
....
mms6 said:
AT&T actually gave you credits for data even your phone was from Craigslist?!!
If it was Rogers, they wouldn't even cared.. lmao...
....
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More than that, they would probably laugh in your face for even asking.
Hi All,
Loving this phone so far, but one that that really bothered me is the call drops and the signal reception on this phone. Coming from a S4, I had no problem making calls in the house, but after I switched to ONE, I get drop calls all the time. Anyone else running into this issue with call dropping and low reception? Thanks!
I can chime in on this a little with some different insight. I fly small planes (172's etc) and I have a Bose bluetooth headset that allows me to take calls. With my rezound it was amazing where I could get coverage. Sometimes 5000 feet above the ground.
Yesterday I flew a normal flight path and was without data for most of the flight and without cell at times too. I was only 1500 feet above the ground. Verizon's bubbles are much larger than sprints. I can tell you that my phone with sprint was useless in the air at all. That was the number one reason I ended up on vzw.
I am hoping a radio update fixes some of these issues. For now, they are definitely flaky at best.
Sent from my Nexus 7 using Tapatalk 4
There are a few threads already about reception issues. It seems... Sporadic. Some people have issues, some don't. Me personally, my One has just as good of reception as any other phone I have had. No issues at all here.
Sent from my HTC One.
Call Dropping Issue on unlocked AT&T Samsung S3(SGH I747)
Hi There,
I am using This unlocked mobile in India. This has the problem of Call dropping issues most of the time. If every one wants to reach me, it just give the message of not reachable.
I put a app called USSD/MMi code fix from App store. But , it only shows the network provider and the signal level. But yet this issue was not solved.
Give some more fixes for this issue.
Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks! :good:
What town are you in? I have excellent call quality in Posen/Oak Forest/Orland Park/Crestwood area. And LTE when available is super solid. Seen a best of 39MBPS in Ookla App. I also had ATT until recently. I really can say, that I'm happy I made the switch. I also know many ppl who are on sprint and constantly suffer from dropped calls and data connection issues, my house is a sprint problem area as well btw.
Sent from my SM-N900T using XDA Premium HD app
I'm next to burr ridge/willowbrook, in an area called Timberlake.
My Sprint Airrave is supposed to be here tomorrow, and if it doesnt fix the problem, its tmobile and wifi calling for us!
We had Sprint for many years here, using an AirRave, and it was fine, but, a couple of years ago, their network went completely to hell, so we switched to ATT; after awhile, they were just bad to deal with, and Sprint announced this new Spark Network, in Chicago, so we thought, why not, its cheaper than ATT, and with this new network, it will be fine.
Problem is, if you dont have one of their 3 tri band phones,(which I have, but my wife/son do NOT), then making calls in some areas is horrible.
My wife works from home alot, and making calls for her is bad news, especially conference calls on Global Crossing, so if the Airrave, which uses wifi/internet to make calls, doesnt work, its t-mobile for us.
I understand that using wifi to make calls from you house with Tmobile is fantastic, and I have a great, Asus ac1900 wifi router in the house, which gives super fast and strong wifi, so I am sure that t-mobile wifi calls would be clear as a bell here!
thanks for the info :good:
wase4711 said:
I'm next to burr ridge/willowbrook, in an area called Timberlake.
My Sprint Airrave is supposed to be here tomorrow, and if it doesnt fix the problem, its tmobile and wifi calling for us!
We had Sprint for many years here, using an AirRave, and it was fine, but, a couple of years ago, their network went completely to hell, so we switched to ATT; after awhile, they were just bad to deal with, and Sprint announced this new Spark Network, in Chicago, so we thought, why not, its cheaper than ATT, and with this new network, it will be fine.
Problem is, if you dont have one of their 3 tri band phones,(which I have, but my wife/son do NOT), then making calls in some areas is horrible.
My wife works from home alot, and making calls for her is bad news, especially conference calls on Global Crossing, so if the Airrave, which uses wifi/internet to make calls, doesnt work, its t-mobile for us.
I understand that using wifi to make calls from you house with Tmobile is fantastic, and I have a great, Asus ac1900 wifi router in the house, which gives super fast and strong wifi, so I am sure that t-mobile wifi calls would be clear as a bell here!
thanks for the info :good:
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I live in Joliet, and I get great service. Always connected to LTE, and never lose signal. I get spotty service in my apartment, but that may be because I'm on the bottom floor of a 3 story building. It doesn't bother me though because wifi calling works like a charm!
I'm on a Verizon Network Extender that connects to my router, which I have used for years, but mention that as a clue. I have just upgraded from a Note 3 to a Note 4 (Verizon certified pre-owned), and everything has been fine. But a few days ago this problem started. When I answer the phone, there is no sound at my end or the other (because I have asked). The connection shows as a call in progress, but no sound. The next incoming call might be fine (problem is intermittent), and I have not had the problem with outgoing. I have also not had the problem when I am away from home and not using the network extender.
This has now happened several times over the last 4 days. I called tech support and they could not resolve it. I am not on enhanced calling. I have tried resetting the network extender. It almost felt like it would if the audio was going to bluetooth, so I turned off bluetooth in case it was making a connection to a device out in the car, etc. This did not solve it.
If anyone has any ideas, that would be great. I'm hoping it's not a hardware issue with the pre-owned phone. I've bought and used lots of pre-owned electronics without problem.