how's T-mobile connection in Chicago Area? - T-Mobile Samsung Galaxy Note 3

Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks! :good:

What town are you in? I have excellent call quality in Posen/Oak Forest/Orland Park/Crestwood area. And LTE when available is super solid. Seen a best of 39MBPS in Ookla App. I also had ATT until recently. I really can say, that I'm happy I made the switch. I also know many ppl who are on sprint and constantly suffer from dropped calls and data connection issues, my house is a sprint problem area as well btw.
Sent from my SM-N900T using XDA Premium HD app

I'm next to burr ridge/willowbrook, in an area called Timberlake.
My Sprint Airrave is supposed to be here tomorrow, and if it doesnt fix the problem, its tmobile and wifi calling for us!
We had Sprint for many years here, using an AirRave, and it was fine, but, a couple of years ago, their network went completely to hell, so we switched to ATT; after awhile, they were just bad to deal with, and Sprint announced this new Spark Network, in Chicago, so we thought, why not, its cheaper than ATT, and with this new network, it will be fine.
Problem is, if you dont have one of their 3 tri band phones,(which I have, but my wife/son do NOT), then making calls in some areas is horrible.
My wife works from home alot, and making calls for her is bad news, especially conference calls on Global Crossing, so if the Airrave, which uses wifi/internet to make calls, doesnt work, its t-mobile for us.
I understand that using wifi to make calls from you house with Tmobile is fantastic, and I have a great, Asus ac1900 wifi router in the house, which gives super fast and strong wifi, so I am sure that t-mobile wifi calls would be clear as a bell here!
thanks for the info :good:

wase4711 said:
I'm next to burr ridge/willowbrook, in an area called Timberlake.
My Sprint Airrave is supposed to be here tomorrow, and if it doesnt fix the problem, its tmobile and wifi calling for us!
We had Sprint for many years here, using an AirRave, and it was fine, but, a couple of years ago, their network went completely to hell, so we switched to ATT; after awhile, they were just bad to deal with, and Sprint announced this new Spark Network, in Chicago, so we thought, why not, its cheaper than ATT, and with this new network, it will be fine.
Problem is, if you dont have one of their 3 tri band phones,(which I have, but my wife/son do NOT), then making calls in some areas is horrible.
My wife works from home alot, and making calls for her is bad news, especially conference calls on Global Crossing, so if the Airrave, which uses wifi/internet to make calls, doesnt work, its t-mobile for us.
I understand that using wifi to make calls from you house with Tmobile is fantastic, and I have a great, Asus ac1900 wifi router in the house, which gives super fast and strong wifi, so I am sure that t-mobile wifi calls would be clear as a bell here!
thanks for the info :good:
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Click to collapse
I live in Joliet, and I get great service. Always connected to LTE, and never lose signal. I get spotty service in my apartment, but that may be because I'm on the bottom floor of a 3 story building. It doesn't bother me though because wifi calling works like a charm!

Related

Questions about an airave with the evo

Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My home internet speeds are 3.5mbdown/512kbps up.
gab2012 said:
Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My internet speeds are 3.5mbdown/512kbps up.
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Click to collapse
I've never heard of a "network is busy error" before related to 3g.
3.5 mb down and you're complaining?
Um....
There's no "3g" on ANY network that gets that high.
It sounds like it's just an outage. How long have these errors been happening?
I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).
I just sent a text and got an error. SMS Error Radio Interface Resource Shortage Cause Code:64 Error Class:2
gab2012 said:
I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).
Click to expand...
Click to collapse
An Airave could solve the issues in your home since the Airave uses voip to make phone calls.
Do you know anyone else with Sprint, do they have the same issues?
My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.
gab2012 said:
My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.
Click to expand...
Click to collapse
I'm sure they won't argue with you especially if it's an issue they admit.
this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?
gab2012 said:
Does the airave give the phones in my home 3g data or is it voice and text only?
Click to expand...
Click to collapse
It uses your internet as the data connection and it uses your internet for voip [for texts and calls]
gab2012 said:
this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?
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Click to collapse
It gives u 3g data also. I had the same problem at my house. I called them and told them the problem they said I live in a red zone are and will send me an airave. Free also. I have a epic and it boosted my 3g to 1.3mbs download.
Sent from my SPH-D700 using XDA Premium App
The airrave works great. I did notice an issue with Juicedefender though; it would not connect to the airrave even when forcing it to by dialing *99. Once I disabled juicedefender, it works great and much longer battery life for my device, assuming courtesy the airrave.
going to call tomorrow about it, from what I understand its some white samsung branded box right? I think I saw one at my local sprint store the last time I went there.
The new one I got about a week ago is made by Airvana or something. It is an unbranded white box (and kinda large sadly). It works just fine for both 3G and 1X (data/voice).
anyway, it was free when I complained about things getting worse. People on slickdeals saying you have to pay tax on it, about $1. I haven't had mine long enough to know.
I want this asap, I just finished my last two calls via skype and pulled the evo out of my pocket and the service is back....its 12am here now lol.
I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
Sent from my PC36100 using XDA App
culua said:
I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
He was referring to his home internet.

[Q]How's T-Mobile Service & their Wifi-Calling?

Hi Guys, I posted similar post on N7100 asking about T-Mobile Service but since this is actual T-Mobile forum, I thought I could get better feedbacks.
I'm currently with AT&T and service isn't that bad other than extremely expensive plans and slow data speed on my Galaxy i9300. Most of the time on H+ I barely get 1 mbps so I'm thinking of jumping on carrier branded Note 2 with LTE/4G.
I would like to know how are your service with T-Mobile? I know it really depends on locations but generally is it good or bad? Also how is their Wifi-Calling? I absolutely need this since I won't be getting service at home. (AT&T is same, so I have MicroCell setup) Wifi-Calling seems lot more convenient since Wifi is every where now days. I know I could go to T-Mobile store and do 14 days trial but I rather skip that hassle and ask this awesome community
Hopefully I didn't take too much of your time! Thank you~
That is up to your coverage map but I would say that if your having issues with AT&T's hspa+ then T-mobile might not be a great choice but it all depends where you travel... The wifi-calling is an added bonus that I like to have! Definitely look up your address and see what "color" you live in and talk in and that will tell ya... I get fine service even when I only have one bar of signal strength but I'm sure that it varies by location and phone. Where I live AT&T has a much faster hspa+ network than T-mobile does but this is kind of a "dummy" line for me to play with... LOL I just have the $30 Walmart prepaid plan..
shojus said:
That is up to your coverage map but I would say that if your having issues with AT&T's hspa+ then T-mobile might not be a great choice but it all depends where you travel... The wifi-calling is an added bonus that I like to have! Definitely look up your address and see what "color" you live in and talk in and that will tell ya... I get fine service even when I only have one bar of signal strength but I'm sure that it varies by location and phone. Where I live AT&T has a much faster hspa+ network than T-mobile does but this is kind of a "dummy" line for me to play with... LOL I just have the $30 Walmart prepaid plan..
Click to expand...
Click to collapse
Both carrier supposedly have good coverages where I live but I don't get any reception inside of home, which is pretty lame and drives me nuts!
I keep hearing wifi-calling being buggy on note 2? How's your experience with that?
I'm getting 15mb/s where i live (NYC and Long Island). Better than At&t and Verizon overall, especially for the price and free mobile hotspot. I have better service then other providers here too. WiFi Calling is also great
zen0s said:
Both carrier supposedly have good coverages where I live but I don't get any reception inside of home, which is pretty lame and drives me nuts!
I keep hearing wifi-calling being buggy on note 2? How's your experience with that?
Click to expand...
Click to collapse
Wifi calling worked great with my note 2 until I lost my phone this morning!! Grrr
shojus said:
Wifi calling worked great with my note 2 until I lost my phone this morning!! Grrr
Click to expand...
Click to collapse
What...!? O_O someone stole your phone? Omfg I'm so sorry to hear that man... I hope you had insurance on it, or hopefully gps tracking will help find your phone
wifi calling has worked great on my Note2 and was part of the reason I switched to T-Mobile... Verizon has 4G LTE where I am at currently; however, if they are having issues with their 4G network it is a huge PITA.... sending texts/calling over wifi is a huge bonus and definitely comes in handy
zen0s said:
Hi Guys, I posted similar post on N7100 asking about T-Mobile Service but since this is actual T-Mobile forum, I thought I could get better feedbacks. ...
Wifi-Calling seems lot more convenient since Wifi is every where now days. I know I could go to T-Mobile store and do 14 days trial but I rather skip that hassle and ask this awesome community
Hopefully I didn't take too much of your time! Thank you~
Click to expand...
Click to collapse
Wifi Calling is awesome if you can get a good wifi signal. At my home I get the speeds in my signature (11Mb/s down 4Mb/s up) and live in a full 4G coverage area. Where I used to live I barely got 2 bars of edge, which in that case I would use wifi calling exclusively. You do need a pretty strong signal with wifi calling (at least 2 bars) and a decent upload rate. Other that that it's great. I'd also recommend setting the preferred call method to cell (above wifi). That way you'll use cell always unless you have no coverage, then wifi calling will kick in, and it's very nice to see wifi calling when no one else can get a signal! Like others have said, check the coverage map! Where I live in Michigan AT&T stinks, my parents have them and can't get a signal anywhere. They are very jealous at my house when they have no signal and I have full 4G goodness! :good:

Switch to TMo?

Hello all,
I am thinking of leaving Sprint and going Tmo. I don't have the greatest service in my house and currently have a Airwave. I checked Sensorly and it looks like Tmo may not be strong around my house also. I understand Tmo has wifi calling. I was wondering of I could get input on how it is working? Any issues with it?
Also how is your cell service? I'm located in Los Angeles (So Bay).
Thank you
Sent from my GT-N5110 using Tapatalk
BigE-evo said:
Hello all,
I am thinking of leaving Sprint and going Tmo. I don't have the greatest service in my house and currently have a Airwave. I checked Sensorly and it looks like Tmo may not be strong around my house also. I understand Tmo has wifi calling. I was wondering of I could get input on how it is working? Any issues with it?
Also how is your cell service? I'm located in Los Angeles (So Bay).
Thank you
Sent from my GT-N5110 using Tapatalk
Click to expand...
Click to collapse
I just did the leap two days ago.
I'm in Pasadena, and work in Santa Monica... Let me tell you. It's the best decision I've ever made.
Sprint is horrible, with constant slow data speeds, and disconnects.
I now get 4g LTE everywhere I go, including my daily commute on the 10fwy.
Do it. This phone is awesome and you deserve the 4G speeds
Edit- I was a sprint loyal customer for 10years
I switched from at&t a couple months ago and am glad I did. I get a more consistent signal in my house (near downtown Cincinnati) and wifi calling works really well. .. Just make sure you have a strong even signal in your house, because the call will drop if you walk into an area with weak coverage. The only thing I'm disappointed with is the lack of lte in this market. Everyone wise has it but us an from what I've read, it could be because another local provider blocking deployment. .. Not sure if it will be a deal breaker yet, although Verizon and att are too expensive to go to. .
Sent from my SM-N900T using xda app-developers app
The Walmart exclusive T-Mobile no contract plan is the best. $30 per month 5gigs high speed data then throttled after 5gigs. Unlimited text but only 100mins. I use google voice anyway paired with a VoIP then you have free calling. I just keep my out on swappa for a good used gsm phone. I am forever done with contracts.
Do it! I just left sprint a month ago for the note 3 and I couldn't be happier.
Sent from my SM-N900T using XDA Premium 4 mobile app
I'm back in the UK and Wi - Fi calling to the state's have been flawless. Free texts and 3G Web which is still manageable for Emails and browsing. But back to the subject: Wi - fi calling works great.
Sent from my SM-N900T using Tapatalk
The WiFi calling on the Note3 is a little buggy atm; there's already been OTA updates for the other carriers that fix it. I've disabled it both because it's buggy on my high-strength WiFi (echos, drops, CallerID;61 bug, etc), and because I don't really need it in NYC as T-Mobile is everywhere (except deep inside buildings and in basements)
I switched from AT&T (~$75/mo inc taxes&fees) to T-Mobile's prepaid ($30/mo) in June, and now get way more service for less money. All I really lost, which I don't miss much, is roaming, call forwarding (for GoogleVoice VM), and more voice minutes than I could use.
T-Mobile's making all the right moves with their UnCarrier initiative and gaining subscribers fast. Hope they don't end up bogging their network down like Sprint did.
Switch and don't look back, sprint is crap.
Sent from my SM-N900T using XDA Premium 4 mobile app
I switched months ago from Sprint and never looked back, Sprint is total crap. Phoenix is still without LTE from Sprint, but Tmo has pretty good coverage. At my house I actually get faster LTE than I do cable Internet!
Sent from my SM-N900T using XDA Premium 4 mobile app
Like everyone here, Pull the trigger.
I was on sprint using an iphone (yaya, whatever) for the price we paid or well ANYONE pays... its not worth it. Even after EIP on phones with TMOBILE, the global data just makes it sweeter. This is honestly a must-have if your frequent traveler. Sprint gave me the run around for three months with "promises" and tried to keep me over sprint spark, yeah sure softbank has deep pockets, maybe softbank WILL turn sprint around properly...
But its all about the now, not the waiting game. You wont have the data connection issues on TMO like sprint, Global data/text was a huge asset overseas when I went to see family vs. when I was in verizon even few years back (They murder you with data fees on blackberry overseas) then the next trip I took I suffered without data (due to LTE bieng new and HTC Thunderbolt bieng...well CDMA/LTE Only).. *cough* Sprints same way. But this time around I was superduper happy.
My boyfriend in IL uses TMO as his internet REPLACEMENT! and we have never had issues with lag during P2P oldies like AOE2, SC, to newer titles like SC2 or even PS3 games or skyping AND gaming...etc. So I am overall impressed. Very low ping compared to big red even, color me impressed.
Unless your in a magical sprint spark city, with a tri-band device (which you dont) and dont care for coverage outside of that tiny area (This is to ANYONE with sprint) come over to team magenta. Team banana needs to think things through better for the future. Itll average $15~ difference at most for 40x the service.
Sometimes I think sprints techs are idiots, where I work we see around 10,000 guests at a single park alone. Sprint has a single short range tower serving two themeparks Which on a good day will go over 20K, Lets say 14K Average. This tower was the LAST tower to recieve LTE rollouts in the city, and this tower is ALWAYS so overloaded nobodys sprint devices work in the area 99% of time. Infact itll flipflop so much your battery will be gone within 4 hours of being in its service radius. Everytime I call its "no issues reported, youll get a call from a tech within 72hrs". 3 complaints, 2 months later? oh yeah no calls!
I explained ^ to the technician I did somehow manage to run down when they were doing tower maint since I can access the backlot, he knew it too but said he could only keep bringing issue up. There are no extenders owned by sprint within the parks. Verizon, TMO, AT&T All have short range towers & extenders WITHIN park grounds to deal with the loads of people hitting the towers.
Looking at TMOs tower on the grounds, it houses nearly same amount of equipment as the big players. Sprints using a low cap tower in a high cap zone nearly everywhere i go & has "good enough to be passable equipment".
Hell even AT&T where I live...theres a tower so huge its like a mini eiffel tower with blinking lights for planes & all for a low-density area but it covers some major ground with some pretty insane LTE speeds. Very nifty retro fitting.
sprints like... MORE TOWERS WITH BAD RANGE!!! GOGOGOGO!
Do it!
Sent from my SM-N900T using Tapatalk
Sprint is the worst cellphone service provider, Consumer Reports says
http://www.latimes.com/business/tec...rst-consumer-reports-20131121,0,6644321.story
There is a sticky for this discussion http://forum.xda-developers.com/showthread.php?t=2466107

how's T-mobile connection in Chicago Area?

Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks!:good:
wase4711 said:
Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks!:good:
Click to expand...
Click to collapse
T-mobie has pretty solid service in chicago but if you are in the suburbs go with a wifi capable phone if you have prepaid as you cant roam on prepaid. With a wifi capable phone it wont be an issue.
that's what I thought; it looks like most of their high end phones are wifi capable, so that means perfect calls in a strong wifi house, right?
thanks again!
wase4711 said:
that's what I thought; it looks like most of their high end phones are wifi capable, so that means perfect calls in a strong wifi house, right?
thanks again!
Click to expand...
Click to collapse
All T-Mobile smartphones have WiFi calling, so yeah as long as you're in good WiFi coverage you should be ok.. Just keep in mind it cannot switch out of WiFi calling while you are in a call, so if you get out of range during a call in WiFi, it will drop
Sent from my SGH-M919 using Tapatalk
thanks, thats understandable..

Poor signal ?

Hey guys,
I have had a couple people complain that when I was talking with them with my Note 4, I was breaking up several times. I think I was home every time someone complained that I was breaking up.
This is my first phone ever with Verizon and so far the data signal has been flawless, always super fast. I am worried though that my radio signal on the phone isn't good, possibly a defective phone?
When I got into work this morning I left myself a 2 minute voicemail on my work phone and played it back to see if it was breaking up. I played it back and it was perfect.
Could my house just be a "bad spot" in the area? I'm in West Bend, about 30 minutes north of Milwaukee. My signal at home was about -101dbm and its about the same at work. If my signal/service is going to suck at home thats going to be pretty annoying.
Is there a number that I can call to update the towers? I know this helped on occasion when I still was with US Cellular.
PS. My wife got the exact same phone, I'll have to check to see what her signal strength is.
Thoughts?
thegipper said:
Hey guys,
Thoughts?
Click to expand...
Click to collapse
Hello, I've moved your thread to Q&A as it's pretty clearly a question.
Thanks.
Do you have a case of any kind on your phone? If so, which one.
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
thegipper said:
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
Click to expand...
Click to collapse
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
usmaak said:
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
Click to expand...
Click to collapse
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
thegipper said:
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
Click to expand...
Click to collapse
So they didn't give you the extender? They were very accommodating a couple of years ago when I called. They acted like they actually wanted to keep me. They were going to let me cancel AND keep the two S3s that I had just gotten. Before that, I had Sprint, and I'd have gone to two tin cans and string before I'd have spent another day with Sprint.
I used to live in Illinois, and aside from the area right near my house, the signal was pretty good. I'm in Colorado now, and Verizon out here is an entirely different story. LTE is a joke where I live. I get a decent signal, but download speeds are sometimes worse than 3g. There are only four communities out here with XLTE. I was considering going to TMob or ATT, so I asked some of my neighbors. They all said to stick with Verizon, so here I am.
They are going to have technical support first check the towers or something to that extent. She started a ticket for my complaint and are going to get back to me within 24-48 hours. If it doesn't improve, then we are going to talk about an extender. So far the only reception issues that I appear to be having is in my house.
Whats weird is the signal strength is the same at home as it is at work. I called my land line from my cell phone at work and left a 3 minute message of me babbling and not once did it ever break up. If the strength is the same, why is it cutting in and out and dropping calls at home?
Hopefully they can resolve this. They are going to give me an extender for free or I'm dropping them.
Sounds like a problem tower, or a tower that's too far away. Or a tower that's overly congested.
Well I hope they can fix it. Kind of ridiculous that I can't get a reliable signal in my own house in a town of 30k people.
Signal on mine is a little better than the S4. Call and text range is great.
I am happy with the signal overall.
I have noticed that people tend to not hear me at all when I have a call open to them
Alot of the times as I'm talking the opposite side keeps talking back words like "Hello, hello.. are you still there?" and all the while I can hear them perfectly. I swapped my Note 4 for a new one at the store and for a while I was good until today the samw thing happened again. Im beginning to worry that the antenna reception on this phone is not as good my old Galaxy S4.
Really hope it is just a software problem that can be corrected. I live in Finland and I have a non branded and non sim-locked Samsung Galaxy Note 4.

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