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Managed to get a HTC Desire for an absolute steal of a price as the seller had managed to forget his lock pattern and hadn't set up a google mail account to bypass the lock pattern. Having used Android phones before I knew that if I could just figure out the correct combination of buttons on startup I'd be able to reset the phones to factory settings and have a working phone.
So, I quickly bought the phone, figured out the "Power+Vol Down" combination and ran a factory reset from within that menu.
The phone restarted and I went through the setup and everything seemed fine, until I tried to send a text/make a call.
When I send a text message, I get the message sending failed error and it retrys various times before the phone finally gives up and stops trying.
When I try and make a call the phone just hangs for a couple of seconds on the dialing screen, beeps and cuts off (as though I have no signal).
I assumed that the phone had been blocked, hence the seller was selling it so cheap and he had come up with this story of locking it out, but after having a play I realised the internet was working perfectly and I had full HSDPA signal. Now correct me if I'm wrong but I'd have no sort of connection if the phone had been blocked by the carrier?
I assumed this was a software issue and have updated from 2.2 to 2.3 but still the same issue. After updating, I've also realised that I am unable to change network carriers (I'm on TMobile and they now share networks with orange).
My sim works perfectly in other phones and if I put another sim in the Desire, it still has the same issues. The phone is locked to TMobile (not that I think that would matter), running the official HTC 2.3 Gingerbread release and as far as I'm aware my APN settins are all okay.
If anyone could shed any light onto what is going on here, and hopefully to a fix then it would be greatly appreciated
Thanks in adavnce
Please use the Q&A Forum for questions Thanks
Moving to Q&A
my apologies, thanks for moving me to the correct forum
I bought Incredible 2 By verizon Global(CDMA/GSM) version.
I've rooted it and installed CUSTOM ROM.
When I turned on my phone, it requested activation.
I accepted and waited, when finished it said:
Code:
Please wait while your phone is being programmed
Phone can't catch network.
I changed mode to GSM Only.
please help me!
i had the same trouble with my phone at one point. either wait 30 minutes or so to see if the phone will find and hold a connection, or call verizon from another phone/land line and ask for assistance programing the phone manually. this should work, it worked for me.
I live in georgia and I can't call verizon.
is there any way to get rid of this trouble?
I installed tsm_gingerbangsense_2.5 this rom and it works fine, but CM for me is best choice.
try here. might help. perhaps someone with more experience can chime in.
Hi guys i recently received my Galaxy S6 from sprint that my brother bought on may this year and loved it, but then fell in love with the Note 5 and saved this one on the box. Like i said the phone is exactly the same way it was when he bought it, so damn new! so i was very happy when the phone arrived and i quickly called my brother so that he could have it connected to the sprint network. He did and the phone worked awesome, we even changed the old number he had on that line he connected to my phone and got to call a friend of mine so everything worked, but! The next day i wake up to make a call and as i'm waiting for the 00:00 minutes to start rolling it took about 5 to 9 seconds to appear on screen and when it does, i CANT HEAR THE RING OR THE PERSON WHEN I MAKE A CALL! and so cant the person i'm calling, they get the call, but when they answer it they cant hear me. I tried everything sprint has told me from resetting the phone in many ways and nothing seems to work. Also everything on the phone works, trust me i've tried every test, i can hear on the lower speaker and on the top one also (my brother left a voice message and i could hear it loud and clear) so i know its not the speakers or anything hardware. I've tried everywhere and no one seems to have the answer to my problem can anyone pleaseeeeee help me , this phone is new and nothing is broken in it. I made a test to the microphone and i could record and talk to anyone on messenger, whatsapp, etc... so i know the mic works. Everything works, the only problem is that when YOU WANT TO MAKE A PHONE CALL OR RECEIVE ONE, YOU CANT LISTEN ANYTHING ON THE TOP SPEAKER, neither can the other person hear you. Please anyone :/
Thanks in advance!
I know this is way out there, but make sure you turn Bluetooth off. It may be connecting to a Bluetooth device and expecting you to use that.
Sent from my iPad using Tapatalk HD
Saafir said:
A factory reset is in proper order to rule out a slew of problems you could have run into.
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Click to collapse
already tried this
cruise350 said:
I know this is way out there, but make sure you turn Bluetooth off. It may be connecting to a Bluetooth device and expecting you to use that.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
bluetooth is off
Factory reset isn't going to do it. You need to Odin the latest tar file to clean up whatever you have done to your phone. That will reset you to stock where Factory reset only deletes user data.
Here is the tar file:
File name: G920PVPU3BOJ7_G920PSPT3BOJ7_SPR.zip
Link: https://www.androidfilehost.com/?fid=24269982087002159
md5: fe1d4a7b3ad20f3e79efc7526e95143d
Pm if you need a replacement screen
Hello @cruise350 and thank you for the post. I have some questions before I start on your advice, what exactly do you mean by "odin" the latest tar file? Also, what do you mean by reset me to stock? Stock as in when I bought the phone for the first time or another version of android?
Joby_2zz said:
Hello @cruise350 and thank you for the post. I have some questions before I start on your advice, what exactly do you mean by "odin" the latest tar file? Also, what do you mean by reset me to stock? Stock as in when I bought the phone for the first time or another version of android?
Click to expand...
Click to collapse
Here is a video of how to reset your phone using Odin: https://www.youtube.com/watch?v=tv0BnfpNxEs
The TAR file linked above will reset your phone to the latest Samsung Sprint version, as if you had just bought it from a store. (Including all the latest security patches.)
It is not a customized ROM, it will be "stock." You will not have root, which is something added afterwards. You can find a thread here for how to add that, if you need it.
Same Issue With BRAND NEW PHONE
I am running into the same issue with my fiancee's mom. She bought an S6 from Best Buy last Wednesday and had this problem the next day. We took the phone back to Best Buy, only to have the same problem all over again.
Now that she is on her second phone, she took it into a Sprint store and called Sprint. The Sprint technical people who took her call gave her a code to punch in the dialer, but it has not helped.
Hey folks,
I bought an S7 Active from eBay and I'm using it in Ireland. Everything is working fine that I need, but my carrier recently introduced WiFi Calling and upon trying to set it up from the setting menu where it reads
"wifi calling lets you make and receive calls over wifi with your at&t accoumt. when you use wifi calling, information about the country where the wifi connection is made will be sent to your carrier. Learn more about wifi calling (link).
GET STARTED"
I get the following error:
"Wifi Calling activation not successful, try again later"
I rang support for my carrier and they think it's something to do with the handset. They support the S7 and the S7 Edge but as the S7 Active is an AT&T exclusive and appears to have custom AT&T software, it seems like it might be trying to connect to AT&T and it can't?
Also, when I check for software updates, it says AT&T Software Update at the top of the screen, now this doesn't give any errors and it says software up to date, so I'm not sure if this is correct or if there's new software out that it can't connect to update?
Is there any way around this? I know maybe it's possible to ROOT and install a new ROM, but I'd rather avoid that hassle..
Any feedback would be great
I am in the same situation. S7 Active unlocked from EBAY, and using it in Czech Republic with Vodafone sim. Is here chance to get OTA Nougat update?
I'm using one in Canada and flashed the updates described in another thread in this phone's forum. They will reset your phone to factory, but you will have 7.0 nougat and security patches into April, 2017. I doubt any kind of OTA will be forthcoming unless you have an ATT SIM, but I'm not an expert in this at all. I plan on keeping good backups and flashing the updates as they become available. Aside from that, it's a great phone. If they make the s8 active global, then I'll look into getting one some time down the road.
Thanks for the replies. Does the S8 have an active version? I hadn't heard anything on it yet?
so when you flash nougat 7, does it completely wipe and install a new ROM on your phone, or it just updates the AT&T rom, so even with the update, you're still bound to the AT&T settings for updates/wifi calling etc?
Yes, it wipes out the phone completely, you'll have to set it up again. Everything else is same, such as AT&T bloats, wifi calling etc.
Ok thanks for letting me know. So no point I guess if it doesn't solve the issue
I live in Czech Republic. In situation, when I will buy prepaid sim card from AT T, and I will use it in my unlocked S7 Active, it is possible to get OTA Nougat update?
That's not a bad idea, would possibly work for the OTA update, but maybe not if it's not actually connected to AT&T?
It wouldn't work for the wifi calling though I'm sure?
faronium said:
I'm using one in Canada and flashed the updates described in another thread in this phone's forum. They will reset your phone to factory, but you will have 7.0 nougat and security patches into April, 2017. I doubt any kind of OTA will be forthcoming unless you have an ATT SIM, but I'm not an expert in this at all. I plan on keeping good backups and flashing the updates as they become available. Aside from that, it's a great phone. If they make the s8 active global, then I'll look into getting one some time down the road.
Click to expand...
Click to collapse
I'm in Edmonton AB, Yes, there will be nothing for updates or WiFi calling if you are not on the ATT network with their SIM.
Which ROM did you update to, the QD4, or past it?
Keep it rolling
I'd love to know more about using the S7 Active internationally from anyone who has been down that road already. In the UK and considering getting one from Ebay but I would immediately want to update it to Nougat and I'm unsure if this will be possible? I have a Mac laptop in the house and would hope to use that to apply any upgrades. Really appreciate any info you guys have!
mmmbient said:
I'd love to know more about using the S7 Active internationally from anyone who has been down that road already. In the UK and considering getting one from Ebay but I would immediately want to update it to Nougat and I'm unsure if this will be possible? I have a Mac laptop in the house and would hope to use that to apply any upgrades. Really appreciate any info you guys have!
Click to expand...
Click to collapse
ODIN is only available for Windows (Vista/7/8/10). You will have to run Wine for just the Odin program or Boot Camp for the full Windows OS in a partition.
Wine is the easiest solution, start there and install the program, USB drivers.
UnableToResetOldProfile said:
ODIN is only available for Windows (Vista/7/8/10). You will have to run Wine for just the Odin program or Boot Camp for the full Windows OS in a partition.
Wine is the easiest solution, start there and install the program, USB drivers.
Click to expand...
Click to collapse
I to am in the UK and purchased a S7 Active from Ebay. The phone came in a sealed box and worked fine. No AT&T logo at startup or bloatware. However when I rebooted the phone after switching of, an integrity error came up which forced me to wipe/erase the phone. I thought maybe a first time glitch but it did it again and all was lost. Had my old S4 Active so persevered and read info on this post to reflash firmware to QB2 using ODIN. Now note this is the first time i have ever attempted anything like this so complete newbie. However all went well and I now have a phone on Nougat. It reboots without error now. But it is now back to AT&T with logo at Startup and US voice for google navigation etc... Google pay now does work though. I am pleased with my results but would love to have firmware that makes it non AT&T specific for use in the UK, any ideas would be greatly appreciated.
I had 4G before this update, but nothing I do, no matter how many different APN settings I try, no dice.
I'll tell you where I've been. Have had the phone at least a year and it came with Nougat.
As soon as I got it, I got a Total Wireless SIM (owned by Tracfone and running on Verizon's network) and activated it with no problems. Had full service. 4g, mms, etc. All was great.
Even when I got the 8.0 notification and I updated to Oreo, all worked fine.
A few months back, I got the 8.1 notification. I allowed it to install and when It booted back up, I had no service at all.
Found this thread, Android 8-1 - How to Edit Cellular APN, and one post in there got me with the phone setup and connected to my computer running ADB commands, which allowed me to at least add an APN.
Adding the standard TRACFONE.VZWENTP apn you can easily find via Google searching fixed the problem. (Had to add mms port of 80 but otherwise, all was perfect)
About a week back I get the 8.1 notification again, which i thought was weird since I was already running 8.1
Turns out it was the April Security Patch for 8.1 (i suppose as that's the only reasoning that makes sense to me right now).
After it installed and did it's thing, I only had 3G service, which around here is prone to many interruptions, aside from the slow speed.
I checked, and it's still using the APN I set up. Nothing has changed on that APN, nor anywhere else I can see.
I even added a new one with the same data, and same thing, 3G.
I've searched the threads here, tried some of the other suggestions but none have worked.
I've even went as far as to get Smail to unlock my bootloader (it's a verizon Pixel XL) and from there I've rooted installed twrp and rooted etc, all in hopes that I could try another method listed in that thread i linked above, using an adb shell with root permissions to view the "default" apn data, thinking maybe something in there is messing it all up.
I had no luck there because even though the phone is rooted now, there was something else I have to do to run an adb shell with root permission and seems the easiest way to get that done is just install a custom rom.
Still, what baffles me is, isn't this what the SIM card is partly for?
And why would software updates disable service, or parts of service?
Seems odd that a software upgrade would effect how the phone uses the service, especially when a custom apn is setup and unchanged.
I have scanned these forums for hours over the past few days and I would really love some direction on what to try next.
Any ideas are appreciated. Thanks!
Play around in the *#*#4636#*#* dialer menu just don't hit the update button beside the smsc input field
Sometimes, the best thing to do is to go to total wireless and ***** at them till they deal with it. I don't think its something you need to stress over. It's Verizon's and Total Wireless's responsibility to get your 4g LTE back. I just dealt with T-Mobile with the same issue. no 4G but call and texting worked. APN set right but they did something on their side and got me back on track after handing them my phone.(in store)
DR3W5K1 said:
Play around in the *#*#4636#*#* dialer menu just don't hit the update button beside the smsc input field
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Click to collapse
Oh wow, never knew about this. Brought up all kinds of options. Will mess around and see if I can find something useful.
acters said:
Sometimes, the best thing to do is to go to total wireless and ***** at them till they deal with it. I don't think its something you need to stress over. It's Verizon's and Total Wireless's responsibility to get your 4g LTE back. I just dealt with T-Mobile with the same issue. no 4G but call and texting worked. APN set right but they did something on their side and got me back on track after handing them my phone.(in store)
Click to expand...
Click to collapse
I would but Total Wireless doesn't have a store front or even a kiosk. They're kinda like Straight Talk, but just for Verizon phones. Verizon naturally won't have anything to do with it since I'm paying their competition to use their network.
I had thought about going through the activation again, but when i put my IMEI # on their website now, it says my phone is not compatible. A year ago it said it was, and it has been until this update.
I've considered flashing 8.0 and see if that lets it work again, but I don't like the thought of not being to update my phone or i'll lose parts of my service.
Thanks for the suggestions yall. Will repost if the dialer code leads me somewhere helpful.
kamikazeedriver said:
I had thought about going through the activation again, but when i put my IMEI # on their website now, it says my phone is not compatible. A year ago it said it was...
Click to expand...
Click to collapse
Oh my, can you confirm if your IMEI is the same one as the one as last year?
They are probably getting money hungry and want people to buy phones from them. There is a big chance that hidden menu could solve your problem though. Regarding the imei the only way that could be a problem is if yours was somehow stolen
DR3W5K1 said:
They are probably getting money hungry and want people to buy phones from them. There is a big chance that hidden menu could solve your problem though. Regarding the imei the only way that could be a problem is if yours was somehow stolen
Click to expand...
Click to collapse
I think it shows up as an issue because I'm currently using it. I just tried it again and it said "there was an error." When I tried it a few days ago it had said the same, "there was an error, contact customer support"
It's possible that time it showed up as incompatible i had punched a number in wrong.
Can't confirm if it's the same IMEI i had a year ago but it would be weird if that changed.
Couldn't find anything in the hidden menu except when I checked "Carrier Provisioning Info" showed up that it last attempted it yesterday and had failed.
Well as a last ditch .. just a thought here. Pull the sim power on your phone delete the apn. Perform a reboot insert sim and wait. Still nothing? Check apn add if necessary and reboot. Profit?
DR3W5K1 said:
Well as a last ditch .. just a thought here. Pull the sim power on your phone delete the apn. Perform a reboot insert sim and wait. Still nothing? Check apn add if necessary and reboot. Profit?
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Click to collapse
I did try that after the april update.
With no APN, I get no service, which first happened right after the first 8.1 update. That lead me to adding the APN.
I haven't tried it since I've unlocked the bootloader.
I will try again before flashing back to 8.0.
8.0 was the last time my phone worked just fine with no custom APNs or anything.
I thank y'all for the ideas.
I would like to know if I'm the only one with this specific problem.
Is anyone else experiencing this issue with the 8.1 updates using a Verizon MVNO?
For future reference that provisional menu will be populated with answers other than no. If you have the proper apn etc..
DR3W5K1 said:
For future reference that provisional menu will be populated with answers other than no. If you have the proper apn etc..
Click to expand...
Click to collapse
Want me to take a screenshot of the provisional menu? I don't know what I'm looking for in that menu.
As far as APN, it never needed to make one until the first 8.1 update but all worked fine afterwards. It's only since the April update that I have issues.
Will report back after trying to reset without the sim again
If a fresh image+apn doesn't fix it the only other thing that "you” could try would be replacing the Sim. Sometimes the Sim can fry. Could also be as easy as reseating it.
It's fixed
Here's what I had to do.
I did a wipe install (flash all.bat) of an 8.0 Oreo image as it was the last time I had LTE without even having to do anything (like setup a custom APN etc)
After that was successful, I did a no-wipe install of the 8.1 (April 2018) image, and afterwards, and once it was booted, all was well, I have LTE and everything with no custom APNs needed.
Thanks to everyone who offered help in getting me in the right direction.
In addition to what I previously mentioned that I had tried, I also tried:
-I did try a wipe install of 8.1 a few days ago but still with no success. Even with tweaking APN settings.
-I messed around with the carrier provisioning menu and could see I was not getting LTE and when I told the phone LTE only, then no service at all, so I set it back to LTE/CDMA/UMTS (that's what it was already on.)
-Tried dialer code *228 to "activate" my service, but that had no change.
I went back, this morning, to the thread I first looked at after the first 8.1 update I had which disrupted my service completely and ended up with me using an adb shell to do something that allowed me to add APNs and subsequently setup an APN that worked for me until the 8.1 April security update.
Noticed this post:
ThePhoneGeek said:
I have this same issue and the only solution I've found is to full wipe go back to 8.0 activate on Verizon's network (I too use a VZN MVNO) and then flash the full 8.1 package without wipe.
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Click to collapse
I can't say I understand why that worked when a completely fresh wiped install of 8.1 didn't, but it did so I'll take it.
The next thing I was going to try, if it hadn't worked, was changing the radio band in the provisioning menu as that seemed to work for another person.
Either way, all is well for now. Thanks for all the advice!
kamikazeedriver said:
Noticed this post:
I can't say I understand why that worked when a completely fresh wiped install of 8.1 didn't, but it did so I'll take it.
The next thing I was going to try, if it hadn't worked, was changing the radio band in the provisioning menu as that seemed to work for another person.
Either way, all is well for now. Thanks for all the advice!
Click to expand...
Click to collapse
The only thing I've come up with is that starting on 8.1 flashing full wipe for VZN users (or perhaps limited to VZN MVNO's) with unlocked bootloaders is not allowing the device to activate on the network. I suspect VZN hanky panky at work but I am generally a skeptic that way. Once you get it the way you want it you can update each month with the full firmware but remove the -w in the flash-all.bat file and you should be good.
ThePhoneGeek said:
The only thing I've come up with is that starting on 8.1 flashing full wipe for VZN users (or perhaps limited to VZN MVNO's) with unlocked bootloaders is not allowing the device to activate on the network. I suspect VZN hanky panky at work but I am generally a skeptic that way. Once you get it the way you want it you can update each month with the full firmware but remove the -w in the flash-all.bat file and you should be good.
Click to expand...
Click to collapse
My bootloader was still locked when these issues began with the first 8.1 update (which adding an APN fixed), and culminated in 3G only after the 8.1 April update.
I only unlocked it so I could hopefully find a solution, which thankfully was a success.
I'm just as skeptic as you are when it comes to VZN though. They have the best coverage in this area, and that's the only positive thing I have to say about them.