Related
Have you ever had intermittent reboot problems on your Incredible?
Did you do a warranty exchange or were you able to fix the problem?
This is regardless of what ROM you use, it could even happen when completely stock. If it is happening when completely stock and/or you were never able to fix the issue, it is most likely a hardware defect (failing/overheating 3G radio?). I'd like to see the prevalence of this problem and if it pertains to one version of the Incredible in particular.
I hesitate to vote "never", because CM was initially pretty shaky, but you asked regardless of ROM. The stock ROM was fine for me, and CM has been great since the RIL update.
Yes
Random reboots on multiple ROMs. Haven't been back to stock because from what I've read, the problem won't go away.
Unlike many others I've read about, my reboots are completely random and are just as likely to happen while idle as while doing heavy processing.
AMOLED screen, Build Number FRG83
CUViper said:
I hesitate to vote "never", because CM was initially pretty shaky, but you asked regardless of ROM. The stock ROM was fine for me, and CM has been great since the RIL update.
Click to expand...
Click to collapse
Yeah if yours was fixed after the RIL update and if the stock ROM was fine, you're definitely not having the hardware problem. In your case, it is just from CM.
Yes and No
My first DINC went back due to reboots which were based on overheating which was, in turn, based on a bad hardware radio (present in many first batch DINC's).
My current DINC has rebooted only a small handful of times, and always when the signal is super poor.
So my 2 cents is ... check you temperature ... if its high and you reboot RMA; if its low and you reboot, check your signal.
That must be what happened to me too. I pre-ordered the DINC and had an early AMOLED version obviously. I do agree that it was because of an overheating/faulty 3G radio, that's the best explanation I've come to so far.
My first Incredible was great for the first 6 months but then it got a spot on the screen that wouldn't register touch inputs anymore so I got a replacement. The replacement from the day one has had rebooting issues. It's happens when I use 3G. I think the phone is overheating and reboots. It doesn't happen very often when I'm on wifi though. The replacement was stock ROM.
Blacklight17 said:
My first Incredible was great for the first 6 months but then it got a spot on the screen that wouldn't register touch inputs anymore so I got a replacement. The replacement from the day one has had rebooting issues. It's happens when I use 3G. I think the phone is overheating and reboots. It doesn't happen very often when I'm on wifi though. The replacement was stock ROM.
Click to expand...
Click to collapse
I would get a replacement for that one as well. It is most likely the 3G overheating issue.
Here's my story:
I had an original AMOLED version back when they first came out, it was rock solid until whenever I made this thread. This was after rooting, custom ROMs, etc. The phone would reboot whenever it wanted to.
I asked for a replacement, and they gave me a refurbished AMOLED. This one was even worse, as soon as I took it out of the box (completely stock) it would start rebooting when I tried to turn it on.
Finally, I got another replacement, and so far I have been happy with it.
Of course, all 3 were AMOLED versions, they always give you a replacement of the version that you already own.
I had this problem for two months ... I tried everything. I changed ROMs, I changed kernels, i changed batteries, i *228, I performed a ruu... nothing worked.
I went from a 1 to 4 reboots a day to now none! I have no idea why. It actually stopped when I started using Athena but I think its just coincidence.
I've been reboot free a month.
Sent from my ADR6300
The reboots seem to be pretty random even when using completely stock incredibles. Without even a history of rooting it is possible to have a reboot issue. The problem is the phone/hardware itself and not user error.
Guys, I was all set to get a new 32gb Nexus 7....the reviews are great, and then I start reading about the issues.
After a bit more reading, I'm left wondering if its such a good idea? I read that Google released an update, then I also read that it didn't always fix things for people?
So the questions I guess are, Do you own one? Have you had a problem? Is it now fixed by the update? Maybe you've never had any problems?
Would you recommend getting one? I don't wanna spend out on something that I'll regret.
Thanks guys.
I've had mine since the first weekend of availability and it's lived up to all my expectations and then some, you're just buying the usual support vocal minority, sume have legit issue, noisy are just being nitpicky
Sent from my HTC One using Tapatalk 4
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Thanks for your reply.
Mine worked 100% out of the box, no light bleed, no multi-touch issues, no GPS issues. Updates have installed perfectly. I am running stock deodexed + root + TWRP + Elemental X 1.1 Kernel. Couldn't be happier with my purchase. :good:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
madpete said:
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Click to expand...
Click to collapse
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
I bought the 32gb. Works flawlessly, I got it a week and half ago.
Sent from my Nexus 7 using xda app-developers app
GET ONE
I would say go for it, you are always going to have issues with most anything. Just buy from a retailer with a good return policy, I own the nexus 7 2012 and the nexus 7 2013 , no issues here, awesome devices.
Thanks guys. Sfhub, you make some good points....think I will buy from a large high street store, rather than online.
Sent from my GT-N7100 using XDA Premium 4 mobile app
sfhub said:
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
Click to expand...
Click to collapse
i think mine is definitely, hardware, maybe , cuz of user error, ie, bad dirty flashing of zips, i dont' want to start all over fresh again, too many apps/settings to revert back (yes call me lazy sob)
most of the reboots happen when im clicking on an app with wifi on , but one of my last reboots, it just just rebooted out of the blue, i didn't even touch the tablet, but i seen it reboot!
Not sure, really, whether I have/had problems or not. Got mine over the weekend. During my initial playing, I did not notice any touch issues. The GPS would lock, but I didn't have time to take it anywhere for long enough to be sure if it would stay locked for a long period of time. Almost immediately (1 day) I got the JSS15Q OTA update. The GPS DOES seem to lock a bit faster, and I seem to be seeing more satellites than before -- it could be my imagination, though. Still no touch issues that I can see.
New Nexus 7 (then) past issues, (now), Cool TAB!
phab3k said:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
Click to expand...
Click to collapse
I HAD issues out of the box. Waited for the first update from Google, rebooted once after. Took forever to get the screen to respond to any kind of tap. Rebooted a couple of times and was able to get somewhat R E A S O N A B L E response out of the screen. GPS would work for all of 2 minutes and then shut down. No problems with Wi-Fi.
That was then, along came update: JSS15Q! All is happy in Nexus land. GPS is strong and works flawlessly even in the darkest center of my house! Screen is responsive my fingers are happy.
APPS? That is another matter, remember, even with a stock Nexus 7 fhd you are on the bleeding edge meaning that many apps found on Google Play may fail. Live with it until either the app is updated, ***** at the (no don't *****, contact the developer and kindly tell him/her your problem; or find another app that works for now.
Games? Heh, that is a real crapshoot. If it won't function, move on.
This is one hell of a tablet with excellent video, good sound, fast processing. Short of it not being the size of my 60" monitor (TV) I can read everything with these 78 year old eyes!
[email protected]@dog!
Google Nexus 7FHD
Kindle Fire Rooted Android 4.3
Kindle Fire HD 8.9 Rooted 2nd boot loader Android 4.2.2
Droid Bionic stock Android 4.1.2
Guys, just wanted to say thanks for all the posts. You help me make up my mind, and gave some sound advice.
I've took the plunge and brought the 32gb model (from a big high street retailer), and I have to say....what a cracking little tablet this thing is, I am really impressed with it. I have not had any issues with it, so I seem to be one of the lucky ones....either that or they have fixed the issues by the time we got them in the UK.
I do feel for all the people who had problems though, its a nightmare when these thing happen. Theres no doubt there has been or are some issues out there, one thing with a Nexus device I guess is it is patched fast if its sw...obviously hw is a different issue.
Looking forward to enjoying this device now, if I can get on it....have to wrestle it off the wife and kids first!
......thanks again guys.
Pete.
Just got my 32gb Nexus today in the UK. Only thing I have noticed is that tap and hold on screen is slow to react. Can take a couple of trys before it works. Sometimes taping an app is slow to open. Running stock and latest update. Only change made is to use Nova as the launcher.
Sent from my HTC One S using Tapatalk 4
To Wugfresh Re: Toolkit
This is a followup to my 2 confusing Twitter's I made it worse by referencing Nexus 4 and 7 so I will stick to 7 (mostly). I now realize that lurking has its penalties since I need 9 posts after this before I can post this in the relevant thread (with a nostalgic tear for the days we welcomed all comers and left our doors unlocked).
I bought an N7 FHD (2nd gen) and rooted it after the 4.3 auto update soft bricked (right term of art?) it. I used the other toolkit to restore it to JDQ39 factory unrooted. Then it installed JSS15J. Today it tried to do an update and (presumably) it failed because of rooting. That build is no longer on the developer's website and has been replaced by JSS15Q. I would never presume to call myself a developer but my first modem was a 300 baud acoustic coupler and I have a 5 1/2" floppy disks older then most of you and it's actually floppy. ROFL.
Back to reality, on the Nexus 4, I could not discern how to upgrade to the latest Y build but I did manage to restore it to factory settings and Google handled the rest, You were kind enough to add JSS15J to your toolkit for the Nexus 4 but it is not available (in your drop-down) for the Nexus 7. I figured that if you made JSS15J available for the N7 I could restore the N7 to a factory fresh un-rooted one and Google could update it to JSS15Q. In the alternative you might guide me to how I could go from JSS15J to JSS15Q. I am certainly not in your league but this is not my first rodeo and I cannot tell you how grateful I am for your efforts. Your toolkit saved my Nexus 4 from the 2 week wait during which Google might have told me rooting voids the warranty or just have left me phone-less till they returned it.
Again thank you especially, and to all the others here who light candles in the darkness for each other and the rest of us pilgrims. A tip of my fedora to ya. Never forget one definition of a pioneer is someone with an arrow in their back.
Much of the time I am as confused as a baby in a topless bar who said, "What do you mean this is not a lunchroom, what else could it be?"
My suggestion is to keep root, grab the latest carbon ROM, the elemental 1.1 kernel and you should be all set. They already have the updates From G in them and they work superb.
Sent from my Nexus 7 using Tapatalk 4
Do you own one?
Yes, from day one.
Have you had a problem?
Yes, GPS and the touchscreen grounding issue.
Is it now fixed by the update?
Yes, GPS seems fixed.
No, grounding issue may be worse. Works fins as long as I'm holding it. Placing it causes touches to become sporadic.
Maybe you've never had any problems?
I wish...
Would you recommend getting one?
Yes, it still a FANTASTIC device and many have no issues. If you do return it right away until you get one without issues.
I spoke too soon....at first I thought everything was ok....then I began to notice when I was typing that sometimes it would come out as gibberish. I thought nothing of it as we all make typos now and then, then I noticed that press and hold didn't always register (sometimes takes a few goes). I downloaded the multi-touch test from play and to my horror it's all over the place (compared it against my note 2), this is with the latest update. After reading around a bit more, I'm beginning to think these touch screen issues are hardware....and that it's more widespread than people think. Will be exchanging it for another one, hopefully fair better second time.
Sent from my GT-N7100 using XDA Premium 4 mobile app
madpete said:
Will be exchanging it for another one, hopefully fair better second time.
Click to expand...
Click to collapse
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
sfhub said:
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Hey man, thanks for the reply.
I opted for the swap out because I don't want to loose the warranty, which I believe you would if you unlocked it?
I bought from PC World / Currys so the swap was no hassle.
Using the new one now, its testing better and typing and "hold and drag" is working much better (although hold and drag still isn't 100%, it's now acceptable to me).
I tested before and after the update, the observation I made is that the update seems to dull down the touch screen a little. It became slightly less responsive after the update than before, but hasn't really affected the usability on this one....although I think I prefered it pre update.
Hi!
I have noticed another slight issue with my Nexus 7 2013. When typing touch sometimes gets "stuck" on a letter for a moment and that letter gets highlighted. During this brief moment I cant type.
Anyone else have this?
Br J
Yep.
All part of the 'known' issues. Random rebooting, freezing, touch screen weirdness, etc.
Many more details here:
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[526-550-false]
You're a member of a growing club...
Are issues like hardware or software fault?
Sent from my Nexus 7 using Tapatalk 4
Go to the above mentioned link to see the entire discussion.
Right now, nobody 'official' is talking either way.
In fact the freezing isn't even being addressed by Google/ASUS in their 'update'.
I've noticed this with SwiftKey. It doesn't happen often but sometimes it does.
Sent from my Nexus 7 using xda app-developers app
I get this issue when playing a game or typing.
pheonix991 said:
I get this issue when playing a game or typing.
Click to expand...
Click to collapse
IXChicharitoXI said:
I've noticed this with SwiftKey. It doesn't happen often but sometimes it does.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Muikkuman said:
Are issues like hardware or software fault?
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
danvee said:
Yep.
All part of the 'known' issues. Random rebooting, freezing, touch screen weirdness, etc.
Many more details here:
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[526-550-false]
You're a member of a growing club...
Click to expand...
Click to collapse
Jaxione said:
Hi!
I have noticed another slight issue with my Nexus 7 2013. When typing touch sometimes gets "stuck" on a letter for a moment and that letter gets highlighted. During this brief moment I cant type.
Anyone else have this?
Br J
Click to expand...
Click to collapse
Well, I can give you some insight on this issue. I am working on this issue for some time and I am doing some research and tweaks with my device. I have enabled "show touches when registered" in developers option. I have always had this feature on since day one.
My device came without any problems apart from one non functional top speaker which is still not working till now. I even opened my nexus to see what could be the problem but I couldnot really find anything in the hardware.
However, when I upgraded my Nexus to the new version JSS15Q from JSS15J manually (I forced it, it didnot come on my device when I did) , I started to have little touch issues which I didnot have before. I only had one faulty speakers with no other issues and after the update I started to notice these little issues. In the beginning, however I was also facing jumpy touches (suddenly two words being typed or key stuck in one place or :silly: a word next to the word i am trying to type is typed instead ) issues which automatically were gone, not sure due to restarting it or the device settled itself or maybe me getting used to typing that way.
Now I am having issues of stuck keys.The key or game is stuck if my device is registering a touch although it shouldnot
.
I am planning to do a hard reset and clear wipes and cache and see what happens. If the problem persists, I will simply go back to Jss15j again.
This tells me that the issue for my device is simply SOFTWARE and not in the hardware. However, regarding some other issues like waking up device in its case automatically by light/magnetic sensors works sometimes and sometimes it doesnot especially after few minutes in sleep or if there is no opened app when the screen got into sleep. Yet, it will always turn on if it is connected to the charger. So there could be some earthing issues with the device too which could be taken care of by kernels. Or it maybe could be due to my case simply.
This concludes for me as simply softwares issues that are brought with 4.3 JB which I guess would be hopefully solved soon.
I am planning to visit Asus for fixing my speakers and I will try to see if they give me some heads up about jumpy touches and auto wake up issues.
Good thought, but current information is that 15Q contained a firmware update to the digitizer (or the likes), so reflashing 15J wouldn't change that. Apparently device firmware can only flash up.
Google /ASUS would need to package another update to do that. I'm sure they will if that's determined to be the problem.
Probably Google is loosing out on us. We have so many issues to be addressed. This Nexus seems to be a hurried productoin. I mean, like 2 - wait, 3 - Nexuses in one year....... man that's pretty obvious that Google is competing stupidly
This is just our wonderful new software update.
Really glad in a way that more and more people are posting about this. After the update, everyone was shouting "ITS FIXED!!" when I never had problems before and now I do.
That's odd indeed. I rarely type on my Nexus 7, but I do have this issue on 4.3 with my Nexus 4.
Sent from my Nexus 4 using Tapatalk 4
player911 said:
This is just our wonderful new software update.
Really glad in a way that more and more people are posting about this. After the update, everyone was shouting "ITS FIXED!!" when I never had problems before and now I do.
Click to expand...
Click to collapse
There's really not much you can do when the statement of fixes from google bounces around the blogs (followed by the enthusiastic userbase) without any actual testing.
Still though, this is a weird issue because your device functions differently than mine. I'm not sure how Google can get all devices working properly with a single variant of the touchscreen firmware when there are likely hardware differences. The best solution to me would be something in the settings to calibrate the touchscreen or pick from different settings, but I doubt google has any interest in doing that.
It really sucks that we don't have a way to downgrade the touchscreen firmware because I never encountered any issues I have now on my device with a few days of moderate typing with the previous update.
OJ in Compton said:
There's really not much you can do when the statement of fixes from google bounces around the blogs (followed by the enthusiastic userbase) without any actual testing.
Still though, this is a weird issue because your device functions differently than mine. I'm not sure how Google can get all devices working properly with a single variant of the touchscreen firmware when there are likely hardware differences. The best solution to me would be something in the settings to calibrate the touchscreen or pick from different settings, but I doubt google has any interest in doing that.
It really sucks that we don't have a way to downgrade the touchscreen firmware because I never encountered any issues I have now on my device with a few days of moderate typing with the previous update.
Click to expand...
Click to collapse
They would have to have some sort of programming to determine what to do. Not saying there are 2 different firmwares or devices. But it is a huge issue for me.
I think it is probably the same on all devices but some just don't type enough or use it enough for it to become a problem. Maybe they don't know?
My touchscreen was a bit wonky before the new update, not saying it was perfect, but very manageable. Now its missing inputs, random ghost touches, stuck touches, etc.
I haven't seen any proof that there is a N7 running on 15Q with no touchscreen issues.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Touchscreen freezing totally is a new symptom of 15Q on mine.
Froze solid just using Tapatalk.
The power switch would activate the shutdown menu, but I couldn't select any option via screen. Volume control didn't do it either.
Had to hold power for 20 sec to shut it down.
Rebooted and all is well.
But it's the opinion of some here (and possibly at Google /ASUS judging by their lack of timely action) that we effected people are statistically insignificant.....
They probably have the 'good', majority N7 2013s.
:banghead::banghead::banghead:
danvee said:
But it's the opinion of some here (and possibly at Google /ASUS judging by their lack of timely action) that we effected people are statistically insignificant.....
They probably have the 'good', majority N7 2013s.
:banghead::banghead::banghead:
Click to expand...
Click to collapse
I haven't forgotten you insignificant (statistically) folks...
Would you like to try this and give some feedback?
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
I've had this problem too... Since I switched to PAC ROM and added the faux kernel it hasn't happened
Sent from my Nexus 7 using xda app-developers app
sfhub said:
I haven't forgotten you insignificant (statistically) folks...
Would you like to try this and give some feedback?
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Love to, and thanks for the hard work.
Problem is it requires unlocking the Bootloader.
Fully believing that warranty is going to come into play at some point I can't risk voiding it by doing that. I'm thinking they'll use any excuse not to cover these nuisance devices .... don't want to give them any.....
They've got us caught here: they're not doing anything effective, and we'd be penalized for using self-help.
I really hope that it solves at least the touch issues.
danvee said:
Problem is it requires unlocking the Bootloader.
Fully believing that warranty is going to come into play at some point I can't risk voiding it by doing that. I'm thinking they'll use any excuse not to cover these nuisance devices
Click to expand...
Click to collapse
I seriously doubt unlocking the bootloader will void the warranty
they actually can't legally just say you unlocked it therefore your warranty is void. They have to show how your unlocking caused the warranty issue you are complaining about. Look up Magnuson–Moss Warranty Act. It originally came about to protect car owners from dealerships voiding their warranty for using after-market wipers, oil filters, etc. Yes, they can void your warranty, but they'd have to show that the oil filter caused your window to not open. There needs to be cause and effect.
nobody has ever posted they were refused warranty because they unlocked the bootloader
since google hasn't been signing their factory images, you actually need to be unlocked even to flash those
Anyway, it is up to you. You need to do what is right for yourself. I got tired of waiting for Google so took things into my own hands.
So, essentially, by making factory images available for public download, they're acknowledging that it's necessary to unlock in order to use them, so, basically they can't find fault with it?
danvee said:
So, essentially, by making factory images available for public download, they're acknowledging that it's necessary to unlock in order to use them, so, basically they can't find fault with it?
Click to expand...
Click to collapse
First off, I don't think they are trying to find fault with it to start, but if they did, yes, you could make the argument that the ease and availability of factory images made available publically was one of the reasons you bought this tablet over others and the fact that they require an unlocked bootloader, would make that standard procedure, so how could they possibly say that unlocking the bootloader is an automatic warranty void.
More importantly, simply ask them to show how unlocking the bootloader caused the damage/issue in question. They cannot, unless you really did do something that broke it as a direct result of something you put on the tablet after you unlocked it, but I think in that case, you would probably accept blame.
I have read several threads and reviews on several different sites concerning the G4, and my head is spinning. I am currently on a g3, and looking to do an upgrade through best buy to re up my contract to avoid the unlimited data price increase. My choices are between an s6 variant and the G4. That's all background...so here we go...
I have read about touchscreen issues here on XDA. On other sites I have read about some sort of hardware issues with G4's mAde before September, but also saying that those are now resolved. Are these the same issue? Are these issues resolved? If it is not, how bad is this touch screen issue? I see lots of positive reviews, but then On a few trusted sites like XDA I see what looks like horror stories, but some of these stories are in posts that weeks and months old, so I am having trouble getting the picture of the current state of affairs. I also see something about a eifi issue too.
Camera. I read it is the best camera out there on some sites, but others saying that the phone takes a few seconds from "click to pic" so that you miss the shot you want. That is the issue I have on the g3, and don't want to repeat it. Can anyone share their experiences please?
Is there anything I am missing here?
Thanks in advance to all responders.
Sent from my VS985 4G using Tapatalk
wekurtz74 said:
I have read several threads and reviews on several different sites concerning the G4, and my head is spinning. I am currently on a g3, and looking to do an upgrade through best buy to re up my contract to avoid the unlimited data price increase. My choices are between an s6 variant and the G4. That's all background...so here we go...
I have read about touchscreen issues here on XDA. On other sites I have read about some sort of hardware issues with G4's mAde before September, but also saying that those are now resolved. Are these the same issue? Are these issues resolved? If it is not, how bad is this touch screen issue? I see lots of positive reviews, but then On a few trusted sites like XDA I see what looks like horror stories, but some of these stories are in posts that weeks and months old, so I am having trouble getting the picture of the current state of affairs. I also see something about a eifi issue too.
Camera. I read it is the best camera out there on some sites, but others saying that the phone takes a few seconds from "click to pic" so that you miss the shot you want. That is the issue I have on the g3, and don't want to repeat it. Can anyone share their experiences please?
Is there anything I am missing here?
Thanks in advance to all responders.
Sent from my VS985 4G using Tapatalk
Click to expand...
Click to collapse
I recently updated to software version 12A and have unfortunately been one of the users affected by the wifi issue. I don't receive any notifications while connected to wifi, but do when I turn wifi off and run off of 4G LTE. Annoying having to turn off wifi to get notifications from Gmail or Hangouts and then have to remember to re-enable it before streaming videos/music or downloading files. Apparently several users on this forum have discovered that the wifi notifications problem is related to IPv6 and that by disabling it (rooted device) or using a VPN (forces device to use IPv4) will fix that issue, I haven't tried this myself yet.
After updating when using wifi I have also experienced noticeable lag on Google or browsing the web using Chrome. It's not too bad but it just doesn't feel as snappy as it did before the upgrade. I haven't had any issues with the touchscreen on my G4 so far. It would appear that Verizon has since pulled that particular update as it was causing so many problems. Hopefully Android 6.0 Marshmallow fixes these problems, but so far there isn't a time-frame for when it is expected to be released.
In regards to the camera, it is nice to have the ability to adjust most of the controls manually. (although the f-stop appears to be fixed to 1.8) I have noticed it can sometimes take a second or two to take photos, but most of the time once it has focus in automatic mode it's pretty responsive. The G4 also has the ability to shoot RAW photos if you're into that kind of thing and prefer to edit the photos later and pull out more data from shadows/highlights.
Tek-Image said:
Apparently several users on this forum have discovered that the wifi notifications problem is related to IPv6 and that by disabling it (rooted device) or using a VPN (forces device to use IPv4) will fix that issue, I haven't tried this myself yet.
After updating when using wifi I have also experienced noticeable lag on Google or browsing the web using Chrome. It's not too bad but it just doesn't feel as snappy as it did before the upgrade. I haven't had any issues with the touchscreen on my G4 so far. It would appear that Verizon has since pulled that particular update as it was causing so many problems. Hopefully Android 6.0 Marshmallow fixes these problems, but so far there isn't a time-frame for when it is expected to be released.
In regards to the camera, it is nice to have the ability to adjust most of the controls manually. (although the f-stop appears to be fixed to 1.8) I have noticed it can sometimes take a second or two to take photos, but most of the time once it has focus in automatic mode it's pretty responsive. The G4 also has the ability to shoot RAW photos if you're into that kind of thing and prefer to edit the photos later and pull out more data from shadows/highlights.
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Thank you for your help. I am a former HTC thunderbolt owner, so I am very warry about these things. I am sure the notifications issue will be solved with a update like the thunder bolt similar issue was.
If I may ask you, how long have you owned this? I am trying to get a sense of when it was made as I am concerned about this vague harware issue I read about in some places.
I am not sure I want to root this phone as I wish to use stuff like android pay now, and I have given up xposed due to severe battery drain on my g3 tied to it.
With respect to the camera, I have noticed that I take far fewer pictures on my g3 vs what I did on my samsung s3. I attribute this to the difficulty of talking the picture due to the delay.
This is more difficult decision than I wanted! Anyone else have any thoughts on these issues?
Sent from my GT-N5110 using Tapatalk
wekurtz74 said:
If I may ask you, how long have you owned this? I am trying to get a sense of when it was made as I am concerned about this vague harware issue I read about in some places.
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It was purchased at the end of July so I've had it for about three months now.
I'm ready to throw mine out the window. The keyboard lag is horrendous on my phone. I can't type more than 4 words without have a missed key. I do love the phone other than that issue.
Mine died last week. This android system battery drain is murdering my battery. I've had it with this phone
Sent from my VS986 using Tapatalk
Maduro78 said:
Mine died last week. This android system battery drain is murdering my battery. I've had it with this phone
Sent from my VS986 using Tapatalk
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That's why I switched to the 6P
I've had Honor 7x for about a week now and I love the phone. I experience no lags or any other issues except one. Touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
May I Ask....
pcaseiro said:
I've had Honor 7x for about a week now and I love the phone. I experience no lags or what so ever except one issue, touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
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Short Answer For Me.. No.
Are you still within your return period ? Swap it out for a new one.. and see if it's any better.
If Not... Sell It.
Didnt have any issue as such..
Get it checked..
I am having the same issue now I believe. Phone worked great for about two weeks then started having screen issues. I have to push a little harder and slower than normal or touches don't want to register. The buttons along the bottom and the pull down menu at the top of the screen seem especially bad. A reboot clears it right up for a time. I'm past the return period so I have to send it in for a warranty repair. Were you able to get the issue resolved with your phone? I'm a little worried with it being a sort of intermittent issue they won't be able to reproduce the issue and won't fix it.
Yes it is buggy !
pcaseiro said:
I've had Honor 7x for about a week now and I love the phone. I experience no lags or any other issues except one. Touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
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Click to collapse
Hi,
Yes, I'm also facing the same issue and thinking that removing the tempered glass may help.
Also, there are lags and lack of responsiveness in this device time to time and I don't feel it as a Hardware issue. Its just that if you are not used to clearing out apps from recents, unlike 90 percent of the other users and if you ever felt the phone's hardware/software competent enough to handle those by itself and at the same time, maintaining the performance, then you are wrong.
Now after a good 2 months of usage, I can say that we will have to wait for a slim pure AOSP rom for this device to please us. Its not at all a balanced device and indeed its a total flop. I feel no joy( and sometimes want to throw it on the wall also) in using it now because of these 3 issues :
1. Time to time lag/hanging - due to not clearing recents frequently - Since I do not believe it is really required for a phone with 4GB ram and Kirin, equal to SD 652 processor. My OP2/ Mi Max and all others used to be much much better than this piece of sh**.
2. Touch not snappy and feels like less responsive for a fast user. May be perfectly fine for the one's using it in a relaxed way.
3. Notification quick reply screen timeout because of not recognising it as an active function.
- From a quite unhappy first time honor user !
I got in touch with customer service and they advised me to factory reset it.
After that phone actually felt better with no issues.
However, I was still within the 15 day return window and I didn't want to take the chance, I sent it back and bought another one.
With the new phone all I can say is that I love the phone. No touch screen issues, no lag what so ever, it is extremely fast and even after I cranked it up with apps it didn't get any slower. I can say that it's faster than my broken Nexus 6p.
Love it
Glad you got a new one sadly I missed my return window. I tried a factory reset and only installed a podcast app different from the one I normally use and actually Uninstaller a few factory apps like Facebook, Instagram and couple Google apps docs and sheets. Still had the issue after some use. Always seems to happen after 20-30 minutes of phone calls. I have contacted support and will most likely be sending it in. I'm getting the b140 update as I type this and the change log says "Performance optimization changes has been included in the current software" so maybe that will fix it. What are the odds. Is it hardware is it software I don't know but I would think if it were hardware a reboot wouldn't make the issue go away for a while but that's probably flawed logic. Also I'm using the US variant (L24) 32gb/3gb.
Touch Screen Issuess
pcaseiro said:
I've had Honor 7x for about a week now and I love the phone. I experience no lags or any other issues except one. Touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
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Click to collapse
I was having a touch issue, but changed in the settings-Smart assistance-touch disable mode (un toggled it)
Well it's been a couple of days since I received the b140 update and so far my screen hasn't acted up. I'm not 100% sure it's fixed but so far so good.
jmjj27551 said:
I was having a touch issue, but changed in the settings-Smart assistance-touch disable mode (un toggled it)
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This seems to have resolved my issue also. Thanks for the tip!
Since it seems software related, and I imagine this 'feature' is to detect whether you 'meant' to touch the screen or not, it would make sense that this is potentially the problem. In my case especially, I would describe the issue as it seems like my screen falls asleep if I take too long between interactions.
Edit: this actually didn't resolve the issue
-tg
Unfortunately after further testing the issue persists. Most noticeable in clash of clans, Facebook, Snapchat, other slightly higher resource usage apps.
tjg06c said:
Unfortunately after further testing the issue persists. Most noticeable in clash of clans, Facebook, Snapchat, other slightly higher resource usage apps.
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Still digging in on this, I enabled Show Taps from the developer options and the malfunctioning taps actually do show up when they occur. I sent an email to support 2 days ago with no response yet. Will probably have to call I guess. womp.
-tg
got my phone more than 15 days ago, issue started becoming more prevalent this past week. notably when i'm playing rhythm games (lol). thought ir was the tempered glass screen protector but its now happening with a film/wet application protector. i can't replicate it consistently either. would be interested in updates, this is really frustrating.
sgchrom said:
got my phone more than 15 days ago, issue started becoming more prevalent this past week. notably when i'm playing rhythm games (lol). thought ir was the tempered glass screen protector but its now happening with a film/wet application protector. i can't replicate it consistently either. would be interested in updates, this is really frustrating.
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I still haven't received an email response, however if you go to the site via mobile you are presented with a live chat option during their business hours (listed on the site https://www.hihonor.com/us/support/index.html). I used that to arrange the repair return for the phone. They don't simply replace it which is kind of frustrating, so I guess it's back to my trusty nexus 5 for a week or two. ?
-tg
i've done some looking around -- i know this thread is much older than the recent UI update, but it looks like the most recent update has messed up the touch sensitivity completely. loads of people are complaining on the hihonor forum. hoping this'll be something they can fix with a patch.
really hoping that i won't have to send it in, this is a replacement for my old phone since the charge port was completely shot. so i'd have to buy a new phone anyway...
thanks for the update, hope this all gets fixed soon!
This appears to be related to the most recent update. That is when it started becoming more of an obvious issue.
Oreo will fix this surely... I had same but now its fixed ?
Touch sensitivity
I'm having the same issue, my screen touch is not sensitive I used to have moto g4 it's been a couple of yrs since I bought it even that screen touch sensitivity is better than this. But overall features camera screen everything is good except the touch sensitivity, I need to click everything a couple of times to respond and even while texting I'm missing out some letters. BTW I won't use any screen guard or tampered glass and it's been a week since I'm using honor 7x.Apart from the screen sensitivity issue I'm damn satisfied with the product.
Thanks,
Aditya
verma.arun833 said:
Oreo will fix this surely... I had same but now its fixed
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I can also confirm that this is a software issue and is resolved by the Oreo update (currently beta, link below), at least for my case of ghost taps registering on different parts of the screen than what I am actually touching. I've been running Oreo for a week now and this is definitely the phone I was hoping for when I bought it :good: I've been emailing details regarding this issue with a member of their beta support team and it has been relayed to development. Hopefully they can/will release a hotfix for nougat in the meantime.
Oreo is currently in beta. The forum post regarding beta enrollment :
https://forum.xda-developers.com/honor-7x/how-to/how-to-beta-test-emui-8-0-oreo-based-t3757323
I used to have similar problems, particularly when I try to scroll by sliding it would actually open the link if there is one where I first touched. Also writing was difficult on SwiftKey, it would jump over and behaved as if I hit enter.
I joined oreo beta and upgraded yesterday, all these problems seem to have disappeared. Fingers crossed, will wait and see a few more days.