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I need some help.
I was charging my Epic4G Touch last night - it was around 40 percent, and I was going to spend all day out, so I wanted it fully charged. The phone gets a little warm when it charges, but that's normal. Well, I feel asleep, and I guess I was tired enough to put the phone underneath both of my pillows, aaaaand a fuzzy blanket.
I woke up this morning to the phone practically on fire - it was insanely hot, and it wouldn't turn on. I disassembled the phone - took the case off, took off the battery cover, and took the flaming hot battery out. After letting it cool down, I tried putting it back together, and the phone won't turn on. I tried plugging the phone into it's charger again, and the blue light flashes, the screen flashes on and shows the empty battery icon, then almost instantly turns off. The light itself is really dull.
I don't know what to do. Has anyone else had this problem, or have any ideas? I'm going to try again in a few minutes, but I'm in New York right now (I live in CT, USA), so I can't visit the Sprint Store with the owner of the line.
IceCatraz said:
I need some help.
I was charging my Epic4G Touch last night - it was around 40 percent, and I was going to spend all day out, so I wanted it fully charged. The phone gets a little warm when it charges, but that's normal. Well, I feel asleep, and I guess I was tired enough to put the phone underneath both of my pillows, aaaaand a fuzzy blanket.
I woke up this morning to the phone practically on fire - it was insanely hot, and it wouldn't turn on. I disassembled the phone - took the case off, took off the battery cover, and took the flaming hot battery out. After letting it cool down, I tried putting it back together, and the phone won't turn on. I tried plugging the phone into it's charger again, and the blue light flashes, the screen flashes on and shows the empty battery icon, then almost instantly turns off. The light itself is really dull.
I don't know what to do. Has anyone else had this problem, or have any ideas? I'm going to try again in a few minutes, but I'm in New York right now (I live in CT, USA), so I can't visit the Sprint Store with the owner of the line.
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Hate to say it, but it sounds like the charger could have eaten your phone. I bought an E4GT about a year ago and the first thing I did was ditch the charger. Weird charge times and rendered the phone unusable while it was charging (would act erratically, charging resyults were inconsistent,
For me, this was corrected when I picked up another charger with the correct specs (5v, .7 amps). I stayed with OEM, but blew past the sprint store to avoid the ridiculous charges. Here are two that I picked up from Amazon:
OEM Travel charger (use at home):
http://www.amazon.com/Samsung-Trave...4786445&sr=1-1&keywords=epic+4g+touch+charger
OEM Car charger:
http://www.amazon.com/Samsung-Trave...4786445&sr=1-1&keywords=epic+4g+touch+charger
They are very reasonably priced and I've not had any other issues.
In your case, however, you may want to take phone and charger into Sprint, as it sounds as if your phone may have suffered damage. If you get a new phone (via warranty or insurance), I would recommend getting one or both of the above chargers. Together, these two items are still much cheaper than one bought from Sprint.
Sam
I had a similar incident where my power was out & charged with my phone in my car (bad move but wasn't thinking in all the frenzy) and the same thing happened to my phone.. I pulled the battery let my phone sit for a while (a few hours) to cool off and it was back to normal.. You might want to try that, well give it a little longer.. I may have been lucky though
- Sent From My Blu Kuban Themed Tapatalk Like A Boss
Well, after a day, things seem to be normal. I had to leave the battery out and alone for about 3 hours, but after, when I plugged it in, it started to charge again. So far, everything seems normal, including the battery life, so that's good.
Thanks to both of you. I don't think it was the charger, but picking up another charger is never a bad thing.
Check and see if the sides of your battery are bulged out at all. You should not be able to spin it on a table top for example. If it is at all, you should replace the battery.
Just make sure you spin it clockwise, if you spin it counterclockwise Steve Jobs well poltergeist out of your closet and eat your Epic touch.
He's still out for revenge.
Pp.
Sent from my ginger infused Mayan calculator.
So I have had my SII for ~6 months now, and I love it. I have never had a single problem with it until last night. My phone was at ~30% battery, and it was charging while I played a game. As soon as I completed a level, the phone just shut off. It won't turn back on, and it won't charge. There is no water damage to the phone, and something incredibly weird keeps happening: If I take the battery out of the phone and plug the phone up to the charger, the screen will flash on and off as if it was being supplied power. But the second I place the battery in the phone, nothing happens. It is almost as if the battery on the phone just gave up. I finally got frustrated and tired of tinkering with it last night, so I placed it on the charger and left it there for nearly 8 hours. Nothing has happened to the phone- no drops, water damage, etc. I have no idea how or why this could have happened and I haven't seen a single other thing on the internet similar to mine.
I have a strong urge that the battery is just done, and a new battery from the AT&T store will solve the issue.
Thanks- any help is appreciated.
Crap, wrong forum. I can't even read right today haha.
Oh, and my phone isn't edited in anyway. No roots.
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
suret said:
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
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I had about the same problem, with it working fine with a decent charge (anywhere between 30-80%), and all of the sudden it would say "battery critically low" and shut down. Putting it on the charger would often get the charge to show what it was before it freaked out.
I noticed that the battery was starting to bulge and get somewhat "mushy"....which told me the battery was probably going to explode or leak if I didn't replace it soon
I have had the phone for a year and four days, and this just showed up in the last few days...fortunately I bought an extended warranty and they will pay for the replacement battery I just picked up today.
FYI, the battery should be totally flat on both sides. Mine would wobble if I set it on a table.
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
Thanks, mine is doing the same thing - about once every 2 days or so. I can see in the battery life plot that it sometimes goes from 90% almost completely vertically to 0% and then right back up to 90%. I don't see any obvious bulges or "mushiness" to it, but it doesn't seem to be completely flat when put on a table. I'll see if I can get a replacement battery, this phone was not used by it's previous owner for maybe a year or so before I bought it, maybe that might have been part of the problem.
suret said:
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
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Any time a battery is misshaped it can do the oddest things.
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
Happening to us too
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
roothorick said:
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
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jester131 said:
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
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If you're really desperate to get those particular batteries working, you could try cleaning the contacts, both on the battery and in the phone, with rubbing alcohol and Q-tips. But most likely you will need new batteries.
Battery( low power) Shut Down Issue Fixed
I also was having the "critical powerl level" shut down issue over the past two weeks. My phone is about two years old, and there was a few occasions in the past two weeks where i pulled it out of my pocket and it was off. Then this past week the phone (on a full charge) would go anywhere from around 90% sometimes %40, and then all of a sudden say "battery low" and shut off. It would turn back on, but would only stay on for a few minutes.And a few times it also got really hot. It wasnt doing this when plugged into the wall so i examined my battery and there was NO visible flaws or bulging of any kind, it looked fine. But as we all know just because it looks good certainly doesnt mean it is so i odered one on ebay for about $10. It arrived 2-3 days later and instantly fixed my problem. The phone is fine now and hasnt done anything wierd. It was the battery. These batteries have a limited life span, and very often the phone may say the battery is 76% charged but the capacity of the battery under load can still draw it down to 0%. You cant always trust the level the phone says its at. So if anyone else out there is having this power issue it really isnt expensive to find a good battery out there. The one i got was $9.98 and it is a Samsung battery identical to the one that came with the phone. Except the new one has a fresh date of 2013 on it. Very happy to have my phone back. Ive never been a part of any sites like this, but im posting here now because there seems to be a lot of people having this issue, and often someone will put a very complex procedure on these sites to fix an issue when its not always necessary. If you have the power/shut off issue like i've described here and your phone does the same as mine was its probably the battery, and for the price of a new one like i got, its worth trying.
So this morning when my alarms went off, me being myself slept thought them and they kept on going as usual.
The only unusual thing about it was my phone got ULTRA hot. The whole front of it, battery and the back where the processor is.
It got so hot I panicked and pulled the battery and let it cool.
What could cause this? There was no major battery drain for the alarms going off for an hour.
Its still working as normal. Just freaked me out a bit.
Your alarm was going off for an hour? Dang. Hopefully you werent late for anything. lol
The battery gets hot when its constantly doing something and the screen is on. Its normal. I mean, it COULD potentially ruin your phone over time. But electronics get hot. Theres not much you can do about it. I sometimes download files that take 3 to 5 minutes and while its doing that, my phone heats up how you described yours.
^
+1
Phone always gets really hot when processor is being heavily used especially gaming.
Unless you see some sort of lag while it's hot I wouldn't really worry too much.
I also thought it was a problem, but when you know to hold in your hand without burning it's alright
I've had my TAB PRO 8.4 since about half a year now, and it's been a really good experience. But then suddenly one day I was just using it for my daily tasks and it suddenly restarted and then it did it again and again, it got stuck in a bootloop. Then it drained the battery and stopped, when I came back home I tried charging it normally, but noticed it wasn't charging past a certain percentage, and since I was also playing with it while it was plugged in then I just thought it was just because of that.
After that, I left it plugged in all night as I've always done but when I woke up, it was STILL STUCK at that percentage (around 25%). It was like that for a couple days with the battery, I restarted the device (longpressing the power/lock key), when I it came back ON then suddenly the battery percentage jumped to around 51% and I thought it was solved but it wasn't, then it didn't want to go past that percentage, and the worst came when I unplugged the device and the battery drained incredibly quickly, like in a matter of seconds it was down more than 10% of the battery.
It's been like this since about a week now, the charging process gets stuck at some random percentage, and when I use it while unplugged then the battery just drains in such a crazy and quick manner. And also, the bootloops come back every once in a while and I have to go into safe mode or odin mode and then restart so that it stops, but the battery/charging issue never stops, it just behaves randomly crazy. I really don't know if it's software or hardware, whether I should try rooting or something like that, or whether I should try to send it to Samsung under the 1year warranty (it's just that I bought it in USA, and I dont live there and it would be just a great pain in the ass in time and money) or just try to live with it like this.
What do yo guys think I should about this?
diegorosemary said:
I've had my TAB PRO 8.4 since about half a year now, and it's been a really good experience. But then suddenly one day I was just using it for my daily tasks and it suddenly restarted and then it did it again and again, it got stuck in a bootloop. Then it drained the battery and stopped, when I came back home I tried charging it normally, but noticed it wasn't charging past a certain percentage, and since I was also playing with it while it was plugged in then I just thought it was just because of that.
After that, I left it plugged in all night as I've always done but when I woke up, it was STILL STUCK at that percentage (around 25%). It was like that for a couple days with the battery, I restarted the device (longpressing the power/lock key), when I it came back ON then suddenly the battery percentage jumped to around 51% and I thought it was solved but it wasn't, then it didn't want to go past that percentage, and the worst came when I unplugged the device and the battery drained incredibly quickly, like in a matter of seconds it was down more than 10% of the battery.
It's been like this since about a week now, the charging process gets stuck at some random percentage, and when I use it while unplugged then the battery just drains in such a crazy and quick manner. And also, the bootloops come back every once in a while and I have to go into safe mode or odin mode and then restart so that it stops, but the battery/charging issue never stops, it just behaves randomly crazy. I really don't know if it's software or hardware, whether I should try rooting or something like that, or whether I should try to send it to Samsung under the 1year warranty (it's just that I bought it in USA, and I dont live there and it would be just a great pain in the ass in time and money) or just try to live with it like this.
What do yo guys think I should about this?
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Did you ever resolve this? I'm having similar charging issues.
Kinda
martinroman said:
Did you ever resolve this? I'm having similar charging issues.
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Well, I kinda resolved it, at least the charging one. I had to drain all the battery down to 0% until it shut itself down, and then I turn it back on and for some crazy reason there was about 50% left but it quickly got drained and went off on 0%, then I turned it back on once more and it was 0% but still it lasted a couple minutes on and again it went off, did that process so many times until it couldn't go back on anymore. At that point, I put it on the charger and it got well charged to 100% at last, and the battery now is working kinda normal, even though the random reboot loops come back every once in a while, specially when on low battery, but that's about it.
If you ever find any definite solution for your charging issue, please contact me.