Amazon Fire Tv + Netflix = App doens't work :( - Fire TV Q&A, Help & Troubleshooting

Hi,
I've two different Amazon Tv (I've bought them in US, I live in Europe):
- The first one has firmware 51.1.0.2 (rootable)
- The second one has firmware 51.1.6.3 (not rootable and updated to the latest firmware, right?)
I would like to use Netflix on it.
Since I cannot use the official Netflix Amazon App, I tried with the app from the Playstore.
I downloaded it from here - http://www.apkmirror.com/apk/netflix-inc/netflix-for-android-tv/
Trying to sideload the apk to the Amazon TV with 51.1.0.2 (old firmware) I got an error. It does make sense since the app is going to work if you have Lollipop and on it I have Ice Cream Sandwich. So I gave up.
On the other updated Amazon TV with 51.1.6.3, since it has Lollipop, I was able to sideload the Netflix app.
I found it in the installed app on the Amazon TV, but when I launch it it goes immediately back to the app menu.
It seems that something is not working properly.
I've tried with both latest Netflix build (2.4.1) and the previous one (2.4.0). Same result.
Do you have any hint please?
Thanks for your help.

Related

Hulu stopped working correctly on ALL my Gen 1 rooted FireTVs

The app runs and can play shows, but the controls do not work properly. I cannot select the shows I want to watch. I cannot scroll down either unless I use a mouse. I'm still on the latest flashed firmware available for rooted Fire TVs. I can't upgrade without losing root. Has anyone else noticed this happening? Hulu is version 2.5a
Mine is doing the same thing... Basically can't scroll through the Hulu app (down or to the right?). If I push down it's definitely moving through the menus, but I cannot see what is highlighted. Just started a couple days ago.
I was on a previous version of Hulu so I updated it and rebooted, still wasn't working. Then I used Titanium Backup to clear data and rebooted, still not working.
Does appear to work with scrolling using a mouse like you mentioned.
On Rbox's latest rooted ROM (Android 4.2.2). I wonder if they just dropped support for this older ROM version.
Same thing here unfortunately.
Same thing here too
Option 1: Quick bypass the problem with a USB/Bluetooth Mouse or Mouse Toggle for Fire TV App or some other mouse app of your choice.
https://play.google.com/store/apps/details?id=com.fluxii.android.mousetoggleforfiretv
Option 2: Get a hold of the prior FTV Hulu APK. There must be some folks here that block app updates on their FTV & can backup & post the prior version of Hulu for you guyz. Find out what version that would be & post the request in the FTV Apps section.
Either way, just patiently wait until TWRP, Boot Menu & PreRooted FireOS 5 ROM gets release in the next few weeks.
The USB mouse allows you to scroll down, but you still cannot select anything accurately. A workaround that I did was to get the 2.24.1 apk from my phone, sideload it, and operate it with a USB mouse. Of course, the quality is garbage and the remote is useless, but it kinda works. I can't get it to stream high quality video either.
Can you sideload the android TV version of Hulu?
Ludacrisvp: Yes. That's what I did , but you need a mouse to operate it and the quality is terrible.
Then you aren't using the android TV version of Hulu. That's the normal phone version.
After disabling the Amazon App Store I was able to install and run the android "Google TV" version of Hulu on my firetv it looks identical to the version that firetv uses.
I'm running version 1.3.0 of Hulu for android / Google TV on the firetv.
i can't get the android TV hulu plus app v1.3.0 to install. it says - install failed. looks like it requires lollipop at the minimum.
I assumed you had updated to a rooted version of fireOS 5
If we could do that, we wouldn't be having these problems.
I thought that like the fire stick there was a window of time where you could update and root with king root?
yes, but i think if you upgrade, your bootloader will be locked (even though you can get root).
Try this older version (2.1.a). Works perfect for me.
So far, this works!
I am having this problem too, has anyone found a solution yet?
---------- Post added at 07:48 PM ---------- Previous post was at 07:44 PM ----------
didn't work for me
Installing /hulu/com.hulu.plus-2.apk
537 KB/s (14527347 bytes in 26.411s)
pkg: /data/local/tmp/com.hulu.plus-2.apk
Failure [INSTALL_FAILED_UPDATE_INCOMPATIBLE]

Need Netflix apk compatible with AFTV Gen 1 Please

Hi! I have an non-rooted first generation Fire TV, and a 3 weeks ago when I started it up, I painfully discovered that pretty much everything other than the main Amazon app were simply GONE. I haven't the faintest clue as to why this happened, but after several attempts to recover the missing apps, etc, I finally resorted to a factory reset. I then re-installed all my previous apps, but only one of them failed every time I ran it: Netflix for AFTV!
Netflix invariably now immediately reports the "UI-800-3" error and it never stops. I followed all the instructions about how to resolve this problem, but it never works. One possibly critical issue is that, after uninstalling Netflix, when I use the main Amazon interface to attempt to re-download it -- or ANY other app! -- any click on any app to download it is totally ignored! No click sound, no response whatsoever!
So I used the "Apk Extractor" app on the Netflix app on my Second Generation Fire TV, and then installed it on the first AFTV using ADBLink, which completed without error. From then on the "UI-800-3" error nightmare began.
So what I need is a Netflix for AFTV apk that's compatible with First Gen Fire TVs running FireOS v5.2.1.1 -- Does anyone have such?
I've seen recommendations to use the APK for Netflix for Android TV, but that hasn't worked out for me.
Kindly help me. Thanks!
I've tried using ADBLink to install the following Netflix apks: Netflix_3.3.5.apk and Netflix_4.0.5.apk
The latter reports that it is incompatible with first generation Fire TVs, so I uninstalled it.
The former tries to run, but again gets infinite "UI-800-3" errors.
So I removed all the DNS blocks that were preventing Amazon updates, and went ahead (very reluctantly) and upgraded to the latest system, v5.4.2 (if I'm recalling it correctly). But Netflix still refuses to run without eternal "UI-800-3" errors!
Furthermore, when I manually navigate around the main Fire TV app looking to download Netflix, it's nowhere to be found! Every other app shows up and allows downloading EXCEPT Netflix!
What the hell is going on?
Embee11 said:
Hi! I have an non-rooted first generation Fire TV, and a 3 weeks ago when I started it up, I painfully discovered that pretty much everything other than the main Amazon app were simply GONE. I haven't the faintest clue as to why this happened, but after several attempts to recover the missing apps, etc, I finally resorted to a factory reset. I then re-installed all my previous apps, but only one of them failed every time I ran it: Netflix for AFTV!
Netflix invariably now immediately reports the "UI-800-3" error and it never stops. I followed all the instructions about how to resolve this problem, but it never works. One possibly critical issue is that, after uninstalling Netflix, when I use the main Amazon interface to attempt to re-download it -- or ANY other app! -- any click on any app to download it is totally ignored! No click sound, no response whatsoever!
So I used the "Apk Extractor" app on the Netflix app on my Second Generation Fire TV, and then installed it on the first AFTV using ADBLink, which completed without error. From then on the "UI-800-3" error nightmare began.
So what I need is a Netflix for AFTV apk that's compatible with First Gen Fire TVs running FireOS v5.2.1.1 -- Does anyone have such?
I've seen recommendations to use the APK for Netflix for Android TV, but that hasn't worked out for me.
Kindly help me. Thanks!
Click to expand...
Click to collapse
Embee11 said:
I've tried using ADBLink to install the following Netflix apks: Netflix_3.3.5.apk and Netflix_4.0.5.apk
The latter reports that it is incompatible with first generation Fire TVs, so I uninstalled it.
The former tries to run, but again gets infinite "UI-800-3" errors.
So I removed all the DNS blocks that were preventing Amazon updates, and went ahead (very reluctantly) and upgraded to the latest system, v5.4.2 (if I'm recalling it correctly). But Netflix still refuses to run without eternal "UI-800-3" errors!
Furthermore, when I manually navigate around the main Fire TV app looking to download Netflix, it's nowhere to be found! Every other app shows up and allows downloading EXCEPT Netflix!
What the hell is going on?
Click to expand...
Click to collapse
Happened a while back. Netflix is only allowing the most recent version of their app to access their service. And those more recent versions only run on FIreOS 5. So you need to look thru this forum to the numerous ways to upgrade your FTV1 to FireOS 5. It's that simple.
I performed yet ANOTHER full reset and ANOTHER system update until no further updates were available, and finally, Netflix appeared and installed fine. Happily, it works fine!
I haven't submitted enough posts yet that I'm allowed to post external links, but I will be posting the working Netflix apk in another thread, here: https://forum.xda-developers.com/fire-tv/help/netflix-apk-compatible-aftv-gen-1-please-t3628174
I updated to the latest prerooted rom by rbox (jan 8 2018) on fire tv 1 and now can't find Netflix.
I had it before upgrading I was way back at os3, 51.1.1.0 or something and saw it under settings all apps, cleared it's cache and data, then uninstalled. Now when I search for netflix it doesn't find anything. Tried resyncing my purchased stuff under my account and still don't see it. Should I try and reflash the rom now that I've removed my old netflix apk?
CardinalChaos said:
I updated to the latest prerooted rom by rbox (jan 8 2018) on fire tv 1 and now can't find Netflix.
I had it before upgrading I was way back at os3, 51.1.1.0 or something and saw it under settings all apps, cleared it's cache and data, then uninstalled. Now when I search for netflix it doesn't find anything. Tried resyncing my purchased stuff under my account and still don't see it. Should I try and reflash the rom now that I've removed my old netflix apk?
Click to expand...
Click to collapse
An update: I got my answer in a similar board from @Sizzlechest :
"I just installed Netflix on my rooted Fire TV 1 with the latest OS and Netflix works fine.
EDIT: Here's a link to my Netflix APK: https://1drv.ms/u/s!AjlFvM-kUCwh_VrvNbHA-1xdlIx0 "
Hi
Would you mind posting the netflix apk as I have the same issue
I just extracted this today: https://1drv.ms/u/s!AjlFvM-kUCwhgP8UnX0ZLA7WOenuDw

[apk request] Netflix apk compatible with AFTV Gen 1

Thanks!
Embee11 said:
Thanks!
Click to expand...
Click to collapse
The latest FireTV Netflix is fully compatible with FTV1's as long as they are on FireOS 5. The latest FireOS 5 FW the better. If you are having a problem getting it to work Please be more specific on what FW you are on.
Saw your other post. Answered on there too. Bottom line: FireOS 5.
Thanks for your reply!
I performed a system update to my first-gen FireTV, and it is now running FireOS vv5.2.4.1
More to the point, I found a Netflix apk that is compatible with my first-gen Fire TV and finally works correctly! But it's a pretty old version, v2.3.10 build 268. Anything newer fails to run correctly, either refusing to run with "not compatible with your device" message, or constantly returning "UI-800-3" errors.
I very much wish to make it publicly available, but I'm too new to the forum to be allowed to post links. I'll rack up a few more posts and then try to post it later.
Here is the Gen-1 compatible Netflix for AFTV
Although this is rather old version of Netflix for the Fire TV, it's the most recent version that works correctly on my First Generation AFTV, which is running FireOS 5.2.4.1
No later version will work. Here it is...
http://s000.tinyupload.com/index.php?file_id=04675734839837874891
Embee11 said:
Although this is rather old version of Netflix for the Fire TV, it's the most recent version that works correctly on my First Generation AFTV, which is running FireOS 5.2.4.1
No later version will work. Here it is...
http://s000.tinyupload.com/index.php?file_id=04675734839837874891
Click to expand...
Click to collapse
If you are on FireOS 5.2.4.1 & you can't run the latest versions of Netflix then you have a problem. The only time I've had an issue like that was when I manually deleted the mbcache file on FireOS 3 due to the running out if space bug.
You might need to reconfigured your device thru TWRP. Are you Rooted or not?
Y314K said:
If you are on FireOS 5.2.4.1 & you can't run the latest versions of Netflix then you have a problem. The only time I've had an issue like that was when I manually deleted the mbcache file on FireOS 3 due to the running out if space bug.
You might need to reconfigured your device thru TWRP. Are you Rooted or not?
Click to expand...
Click to collapse
I've went back and forth with Netflix and they suspect it's the old version of the application that is my issue. I am also running Fire OS 5.2.4.1 and every time i push a version of App Store or download, it's 2.3.10 build 268. I've done factory resets, you name it and it will ONLY download this exact version which according to Netflix is too old to work.
Can I install and run FireOS apks on Andriod box like s905x? I tried downloading and it gives UI-800-3 errors.
Is there something I have to change for it to work on other android boxes?

[Fire TV Stick 4k] European HBO Go stopped to work

I use FTV4k in Poland. Using apk's I installed Amazon Prime Video (for whatever reason built-in APV doesn't work in Poland, but one from Android TV works fine); Netflix, Apple TV... and HBO Go (Nordic).
For the past year all worked extremely well and stable, but about 2 weeks ago HBO stopped to work. When I run it, it starts, there are a few revolutions of the circle, and then it jumps back to the main menu. I uninstalled the app, reinstalled, I was able to activate it just fine, and right after activation it dropped back to main menu.
I'm using newest version available, Google Play services are also installed in the newest version... I'm out of ideas what else could I try.
Anyone would care to help me?
I've the same problem
As I have noted in this post, the latest update for Fire Stick 4K causes the HBO GO app to crash. The only solution is to root and downgrade (or watch via the Kodi HBO GO addon).
Additionally, the same thing happened with Fire Stick 2nd Gen in the latest update.
HBO GO should issue a fix, but they're unlikely to do so because Fire Sticks aren't supported.
Hello
Could you give me hint How I need downgrade my FSTV4K?
I flashed pre-rooted 2.7.1 then during stick registering auto update install 2.7.3
I disabled OTA then again install 2.7.1.
After that install HBO and try. Not working despite downgrade, so this show that in system there some modified files left.
I suggest that I need backup of 2.7.1 with blocked OTA. Unfortnatly dont have it
I had the same issues. First I thought a full wipe of the system partition would be enough (and flashing the "stock" 2.7.1 via TWRP), but ultimately I had to do a factory reset on 2.7.1, block update servers on my router and skip the updates step in the setup wizard.
Apparently, to pass the update check, but prevent the download, you must block three of the four update servers:
Code:
amzdigital-a.akamaihd.net
amzdigitaldownloads.edgesuite.net
updates.amazon.com
If that doesn't get you past the update screen, you can use the Fire Stick remote Android app on a phone, connect to the stick as soon as it's visible on the local network, putting it to sleep via the app and waking it up via the remote. That did it for me.
There are other ways of passing the initial wizard, they involve modifying build.prop to enable ADB and pushing your adb keys, there was a post about it somewhere. To do this, you have to connect the stick directly (no OTG) and do the boot-fastboot.sh step from the rooting instructions.
Here's an old (apparently patched) version of the app intended for Sony Bravia TV's that works on both 2nd gen and 4K. The icon is purple for some reason and there's no shadow box behind the subtitles, but it works.
I see that the link has been posted in the request section, but I'll leave it here just in case.
niftynick said:
Here's an old (apparently patched) version of the app intended for Sony Bravia TV's that works on both 2nd gen and 4K. The icon is purple for some reason and there's no shadow box behind the subtitles, but it works.
I see that the link has been posted in the request section, but I'll leave it here just in case.
Click to expand...
Click to collapse
Hey, I just want to say thank you for providing that information to the community! Very appreciated, I've been searching for a clue about this for weeks now and just found your post here, downloaded and installed the app on the 4K, hbogo work like a charm again! Thanks!
Thank you for the patched version.
At least at me, it works on FireTv, the only problem seems its that the movies with other audio than EN can't be hear.. no sound...
LE: sound work with other version, from the other theard.. eu.hbogo_5.11.7-218_minAPI23(nodpi).apk
petredragos said:
Thank you for the patched version.
At least at me, it works on FireTv, the only problem seems its that the movies with other audio than EN can't be hear.. no sound...
LE: sound work with other version, from the other theard.. eu.hbogo_5.11.7-218_minAPI23(nodpi).apk
Click to expand...
Click to collapse
The new version (works on 2nd gen and 4k too):
h t t p s://drive.google.com/file/d/1EW5x-GM6xS_6fdvO-svE5jf0CuwBqw3b/view?usp=sharing
I used HBOMAX to stream on my Fire tv

Prime Video App requests Update (error 8056)

Hello,
I have a Fire TV Stick 4K on Fire OS 6.8.2.1. Updates are blocked via debloat tool and the update URLs in my AdGuard.
Since today the Prime Video App refuses to start, it says that it requires an update, error code 8056. This brings me to the general update option that would update the complete OS, which of course is not possible (and not wanted), as it is blocked.
My Prime Video App has version 33.1543-L.
Here in the forums I could just find way older versions of it. But I also did not see someone else with my issue.
Is Amazon blocking Prime Video without a recent OS version or is there a different way to fix that?
I have already deleted the app cache and data and rebooted the device, no change.
I would make sure the three OTA files are still disabled, then undo the URLs you blocked in AdGuard.
That should allow the prime video app to update w/o updating the OS.
Disabling AdGuard while still having the OTA files disabled still leads to an update error (of updating the system software, that is what is written there). Would the fire tv update function really only update apps, without the OS itself?!
I have updated apps without any problems with just the three OTA files disabled, and the OS has not updated either.
So it sounds like something else you disabled is preventing you from updating the app - did you disable any other "files" in the debloater?
johndoe0816 said:
still having the OTA files disabled still leads to an update error
Click to expand...
Click to collapse
You can't browse for updates while having the OTA disabled... You may sideload the updated apk with adb.
Sus_i said:
You can't browse for updates while having the OTA disabled... You may sideload the updated apk with adb.
Click to expand...
Click to collapse
Do others have a higher version number of the prime video app? Any idea where I could get that? I just jound a version 27, while I am already on 33. If Amazon raised the minimum required version, I would also expect that there are more people with the same issue, as a lot stayed at the lower version numbers of fire OS.
Update:
I saw that here not only fire os but also the app updates are available:
Amazon Fire TV Stick 4K Firmware and apps. Official Cloud Front direct links only
Amazon Fire TV Stick 4K Firmware and apps. Official Cloud Front direct links only - firetv_firmware.md
gist.github.com
This is coming from this thread, which first looked like its only focussing on the fire os:
Fire TV Stick 4K Firmware and apps. Official Cloud Front direct links
Fire TV Stick 4K Stock Firmware files, cloudfront.net download links. Firmware (Once downloaded you need to change file name from .bin to .zip) Mirror and builtin app updates: https://gist.github.com/JulyIghor/d3d3dd460527a1d2b5b67954160d4abf...
forum.xda-developers.com
I downloaded prime video version 39 and could install that via adb link, after that prime video starts again without an error!
So problem solved, hope that this will help others as well (this was the first time I ever experienced this on a fire tv).
I have the same issue, but the problem for me is the version already on the stick is the latest on that github page. (v44.2048)
I also have the gen 3 not 4k stick so not sure if those APK's will work on the gen 3.
--
Turns out the latest version is 47.1102L so the page is now out of date.
I fixed it by going to the amazon website and pushing the app to the stick which worked.
Although thats concerning because if they can push apps with the dns blocked on the router then it also means they can push OS updates.

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