Wifi uploading is terrible on 5X - Nexus 5X Q&A, Help & Troubleshooting

I don't think it my router. I ran multi tests with a 5X and a 6P and the 5X had major upload issues. The 6P performed like a champ, but something was up with the 5X. Anyone else notice this?

Not at all. My 5X uploads at the same speed as my tablets, PC, and 3 other phones (N5, G4, S6).

Try forcing 2.4Ghz or 5Ghz on the device and see if it helps with your issue.

Related

Should I buy?

Hey,
I'm thinking of trading my Nexus 7 2012 for a 2013 model! I've considered a LG G Pad instead but despite hankering for a larger screen, I will definitely miss stock Android, especially with KitKat round the corner. I've had a look around and have a couple of questions if I may;
Issues - Seems like a lot touch screen / reboot issues, are the newer models suffering also? I will purchase from Currys / PC World and I have no problems with returning a dodgy device (within 21 days it from the returns policy).
WIFI - My old Nexus isn't great with streaming content from my media server. It refuses to connect any higher than 65Mbps (oveer 2.4Ghz) I have a dual band router and I'm hoping that the new Nexus 7 will show an improvement over 5Ghz. Has anyone noticed an improvement?
Many Thanks!
Danny
In a word, no. And 5Ghz will rarely be better than 2.4 unless there is a lot of 2.4 traffic around you. The signal is not as good at penetrating walls as 2.4. I have both Nexus 7's and a Nexus 4 and my experience is that all Nexus devices have flaky wifi. I rarely get a connection better than 54, even when sitting next to my MacBook which connects at 145.
As for the touchscreen, the only issue I have experienced is that it occasionally thinks I have long tapped when I haven't. Mostly when typing. Don't now if it is software or hardware, but it doesn't happen enough to be an issue.

Tab pro 8.4 WiFi issues??

The two devices to which I can compare the wifi performance are a nexus 7 flo and an Lg G2. It seems that areas in my house where I normally get decent signal strength with the other two devices I am barely connected with the tab pro. Is anyone else getting poor wifi performance with this tablet? Maybe I just need to move my surfboard to the center of my house?
Sent from my SM-T320 using Tapatalk
Yes very poor... I had the nexus 7 and a note 3 both perfect in my room. This drops and goes from 3 to 0.
Sent from my XT1060 using xda app-developers app
I'm hoping that once some developers, hopefully, jump on this device wifi will be one of the issues resolved. Here's hoping it's not hardware related. It's really my only complaint about the device.
Sent from my SM-T320 using Tapatalk
So i did some looking around on ye olde interwebs today. There is nothing mentioned anywhere yet concerning this(probably way too early) . I may call Bestbuy tomorrow and ask if they've had any calls/questions/returns related to this.
Sent from my SM-T320 using Tapatalk
my wifi has been outstanding. actually better then my gtab was. full bars still on the second floor streaming hulu.
Yea not so much don't even have it in a case and I get like 2 bars where my phone is full bars
Sent from my XT1060 using xda app-developers app
So I downloaded Wifi signal strength from the play store. Sitting in the same spot, the signal dbm and linkspeed are reading roughly the same as my G2. Data download speeds on the G2, though, are reading about twice what the tab is seeing. Can anyone explain this? G2 is reading around - 82 to - 86 dbm and tab around - 79 to - 82 dbm.
Sent from my SM-T320 using Tapatalk
I just got the Tab Pro 8.4 yesterday and I too am getting very poor connection. I was going to return my Nexus 7 2013 today but I'm having second thoughts now. I love the screen real estate on the Tab Pro but unless I'm in the same room where the router is at I get horrible connection. Both devices running 4.4 but the Nexus 7 has no connection issues. Tried every possible fix to no avail . Other than that I have absolutely NO complaints about this tablet. From screen resolution to performance, this Tab Pro rocks!!!!!!
No WI-FI issues at all
Hello. Iv'e had my tab pro 8.4 2 weeks now absolutely no wi- fi issues at all great signal anywhere in house and outside too.
I have 2 netgear 6300 routers one is used for main network and the other is used as a bridge switch and I have a motorola cable modem which I own system combination works great. My netgear 6300 routers are a,b,g,n and ac if you know what that is.The Samsung Tab Pro .4 is also a,b,g,n and AC capable many other brand tablets are not AC capable I hope you know what AC is.
I suggest you buy some better routers and a seperate modem. Then you will probably have much better wi-fi reception. If you have a modem router combination build in one unit throw it away it will never give you the wi-fi reception you expect unless you are right next to it.
thundrbird1 said:
I just got the Tab Pro 8.4 yesterday and I too am getting very poor connection. I was going to return my Nexus 7 2013 today but I'm having second thoughts now. I love the screen real estate on the Tab Pro but unless I'm in the same room where the router is at I get horrible connection. Both devices running 4.4 but the Nexus 7 has no connection issues. Tried every possible fix to no avail . Other than that I have absolutely NO complaints about this tablet. From screen resolution to performance, this Tab Pro rocks!!!!!!
Click to expand...
Click to collapse
I know a lot about WiFi and it has nothing to do with my equipment. I have an airport extreme new version and also a Linksys bridged upstairs through a power line Ethernet kit. All my devices are fine except this one. Not saying the speed is slow just low signal where other devices are full..... The speed is fine just weak signal
Sent from my XT1060 using xda app-developers app
Crsdr37 said:
I know a lot about WiFi and it has nothing to do with my equipment. I have an airport extreme new version and also a Linksys bridged upstairs through a power line Ethernet kit. All my devices are fine except this one. Not saying the speed is slow just low signal where other devices are full..... The speed is fine just weak signal
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
Take it back and exchange it, see if a new one has the same problem.
Crsdr37 said:
I know a lot about WiFi and it has nothing to do with my equipment. I have an airport extreme new version and also a Linksys bridged upstairs through a power line Ethernet kit. All my devices are fine except this one. Not saying the speed is slow just low signal where other devices are full..... The speed is fine just weak signal
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
In my extensive history with Samsung devices, some will show more/less bars than others. But they will achieve the same or similar up/down speeds when tested. A while back I read a post (I think it was on the Sprint S4) by an electrical engineer who actually ran some tests on two devices side by side. IIRC, the result was the devices were receiving the same amount of signal, but one of them showed less bars.
So if you're not noticing lower speeds, it's likely that this device has a higher threshold for showing signal strength in bars.
I've discovered something interesting about the WiFI issues. I too had problems with the WiFi on my Tab Pro 8.4. Most of the time when I woke it up the WiFi would not work and I had to turn it off and on again. Over the weekend I purchased a new Airport Extreme to replace my older one and no I do not have this problem anymore. I am not connected via AC instead of A/B/G or N. I just thought it was interesting.
I have a Galaxy S4 and the Tab Pro 8.4 wifi signal in the same house locations is far weaker. I don't get any signal in house locations where my S4 is fine.
Sent from my SM-T320 using Tapatalk
Mine is fine until I hold it from the bottom left corner. I lose close to 18 dBm by holding it from there
Sent from my Nexus 5 using XDA Premium 4 mobile app
I have done some tests using 2 different acces points. (on 6 different locations with variable coverage) (each time 5 tests and took the average)
I compared my S3 with the tab pro and the resulst were very close. (3dBm at most)
I haven't really been paying attention to it before, but for as far as I know wifi is fine here.
BTW: Left bottom corner doesn't make any difference for me.
So a little update. I went and replaced mine and the new unit has the exact same issue.
I live in Canada and we only have the white one available here. Don't know if that makes a difference
Sent from my Nexus 5 using XDA Premium 4 mobile app
UPdate:
I was going to go back to the NEXUS 7 because of the wifi issues but man this tablet is amazing!! So I decided to return it for another device and I guess I must have gotten a lemon for the first one(Which for me, Samsung has always been great), because I have no wifi issues at all . This tablet is by far the best one I've owned, from performance to especially screen resolution!!!
I had my Kindle fire hdx 8.9 and my LG Optimus g pro phone along with the tab pro 8.9 at the hospital and the tab pro could not connect due to signal strenth. Both my phone and the Kindle had no trouble what so ever and happily played Netflix and browsed the web. I am also having an issue where the tab pro disconnects from my wifi and reconnects every so often even in the middle of my using it for games or browsing. Intolerable behavior from a premium tablet.
h_zee13 said:
So a little update. I went and replaced mine and the new unit has the exact same issue.
I live in Canada and we only have the white one available here. Don't know if that makes a difference
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have a black 8.4, and I can second your -15 dbm when I hold the bottom left corner. I loaded wifi fixer and can watch the difference...One room away from my router and typically run -53 dbm, but when I hold the tab with my palm covering the bottom corner, I am around -68dbm. Hmmm.... other than that, and coming from the 7.7, I love this tab.
Sent from my SM-T320 using Tapatalk

Decryption Speed up Nexus 5X ?

Hi guys, after i saw speed vs video with nexus 5 and 5x, i was gonna kill myself, anyone tried Decryption and any speed up on 5x? İ cant accept having slower phone after 2years.
İf anyone can test? İf it fixes, i just decrypt the n5x and be happy. My device didnt arrive so i cant test.
Youtube: Nexus 5 vs Nexus 5x Speed Test
I used a 5x both encrypted and decrypted and in normal day to day use I find no noticeable difference. The phone is not slow and it works perfectly fine in both cases
Sent from my Nexus 5X using Tapatalk
Hi
suhail_kapoor said:
I used a 5x both encrypted and decrypted and in normal day to day use I find no noticeable difference. The phone is not slow and it works perfectly fine in both cases
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I've not noticed any difference either. It's only user added data that is encrypted anyway, not the whole Android OS, so it's not making as much difference as people might think.
Regards
Phil
I see, but then how come in the video N5X slower than N5 ? Or you think video somehow wrong?
Youtube: Nexus 5 vs Nexus 5x Speed Test
Encryption, perhaps? It seemed faster till he started going to gallery and some things that access the encrypted user data.

Slow WiFi Speeds

I am getting slow WiFi speeds compared to other devices at the same distance from the router. Is anyone else experiencing this?
I get the proper speeds when I get closer to my wifi router. But it is odd becuase my upload speeds are fine but my download speeds are about half what they should be.
Is this a hardware limitation due to the metal back or software? Where can we report this directly to Google?
Thanks for any insight!
Fine here have a decent 5ghz Asus router and getting full speed up and download (20mbps up and 42mbps down) testing with speedof.me (much more accurate than speedtest.net/any of the other flash based speed tests.
Sent from my Pixel C using XDA Premium HD app
CharlesW123 said:
Fine here have a decent 5ghz Asus router and getting full speed up and download (20mbps up and 42mbps down) testing with speedof.me (much more accurate than speedtest.net/any of the other flash based speed tests.
Sent from my Pixel C using XDA Premium HD app
Click to expand...
Click to collapse
Any walls between your device and the router? Could you try it in another room with doors closed.
I'm getting 8 up and 30 down. My max speed is 50 through my ISP so on WiFi this tablet performs excellently.
Most of my other devices top out around 15-20.
Sent from my Pixel C using Tapatalk
I ran both my Nexus 6P and the Pixel C on Speedtest and the results were identical. I am on a 5G router if that makes a difference.
Here is where I am at now: My upload speeds are fine. I tried it without the dock and I still get the slow speeds. I think I will try to take it to a public wifi spot and see if I can get good speeds there. My router is not a piece of junk either and all my other devices are fine including the Nexus 6P. Here is my router:
ASUS RT-AC66U Dual-Band Wireless
If the masses are not having this issue I may have to do an RMA but so far there have been a couple (including people on the Google nexus support forum) having the same issue. forum located here:
https://productforums.google.com/for...Q/QY0xGoTMAgAJ
It is really a shame because I love this device and it is perfect except for this wifi thing :/
Another note: I am getting the same dBm readings on my Nexus 6P and the Pixel C so it seems to be getting the same signal strength (around -67 dBm).
I sent a formal feedback report via "Settings>>Help and Feedback" as the developers will be able to see it and hopefully give some insight.
Another note: I am getting the same dBm readings on my Nexus 6P and the Pixel C so it seems to be getting the same signal strength (around -67 dBm).
I am also getting horrible wifi speeds on mine..
Ngo93 said:
I am also getting horrible wifi speeds on mine..
Click to expand...
Click to collapse
I'm thinking about RMA'ing mine. I did tests around town and it was slow at all locations compared to my other devices.
Edit: I contacted Google Support and they are sending me a replacement but I'm not so sure if that will fix the problem. I just couldn't take the sometimes 2-3 mbps (at best 10mbps) download speed when my N6P was pulling 28mbps sitting right next to it.
I'm hoping developers for the Pixel C will see the concern and look into it. So far I have expressed this in the following ways:
1.) Android Central and XDA forum posts
2.) Settings->3 dots @ top right->help & feedback->Send feedback (this apparently gets sent directly to the developers)
3.) Nexus forum post
4.) Google Support Chat (they issued a replacement)
I should get my replacement by the end of the week but I am not to confident it will fix the issue.
Underlying issue: Bad download speeds at reasonable router distance with good upload speeds. Testing is needed to be done away from the room the router is in and/or on a different floor to replicate what I am seeing.
-
Please note that if you are in a small home < 2000 sq ft and limited net speeds (< 50 Mbps down) the only way to truly tell will be to compare the signal strength using Wifi Analyzer on the pixel c and another device. I could tell right away since I have a ~ 3000 sq ft home with robust internet ( 200 Mbps down, GBE fiber in the walls and 2X AC1900 routers). Even so, in my bed room which is 2 walls away from either router, my tab s2 reads -63 dbm for the 5 GHz network, my N6P reads around -64 dbm and the pixel C read around -77 dbM, to the point where it would mostly not connect on the 5 Ghz network at all where as the s2 and N6P connect at around 343 Mbps just fine. That made the pixel C useless for me. Will see if the replacement is better.
undertaker2k14 said:
Please note that if you are in a small home < 2000 sq ft and limited net speeds (< 50 Mbps down) the only way to truly tell will be to compare the signal strength using Wifi Analyzer on the pixel c and another device. I could tell right away since I have a ~ 3000 sq ft home with robust internet ( 200 Mbps down, GBE fiber in the walls and 2X AC1900 routers). Even so, in my bed room which is 2 walls away from either router, my tab s2 reads -63 dbm for the 5 GHz network, my N6P reads around -64 dbm and the pixel C read around -77 dbM, to the point where it would mostly not connect on the 5 Ghz network at all where as the s2 and N6P connect at around 343 Mbps just fine. That made the pixel C useless for me. Will see if the replacement is better.
Click to expand...
Click to collapse
I am in a larger house as well and I tested all of y devices in the parking lots of business. My other two devices had much better download speeds in all cases. I did test at the house at various distances and once it reaches this specific threshold it really drops off. But why are my upload speeds fine no matter where? Is the wifi output that much better than receiving? Looks like I may not get my replacement until next week now...erg...
To add information: the disparity in dbm strength is much larger on AC (5ghz). The dbm strength is just slightly lower compared to other devices while on wireless N (2.5ghz). I dont mind being on wireless N @ 2.5ghz as I usually get more range with this anyways. But like you said when I get far enougth away (not that far) it drops down to 2-5gbps (sometimes 10gbps) which is unacceptable. It just makes me wonder how it would perform out in the wild when I am not close to the public wifi which I'm sure will happen a lot.
This thread puts me off buying one.
Where is the WiFi receiver on the Pixel C ?
I'd be interested is seeing other people's WiFi signal results.
---------- Post added at 03:57 AM ---------- Previous post was at 03:54 AM ----------
atg284 said:
Here is where I am at now: My upload speeds are fine. I tried it without the dock and I still get the slow speeds. I think I will try to take it to a public wifi spot and see if I can get good speeds there. My router is not a piece of junk either and all my other devices are fine including the Nexus 6P. Here is my router:
ASUS RT-AC66U Dual-Band Wireless
If the masses are not having this issue I may have to do an RMA but so far there have been a couple (including people on the Google nexus support forum) having the same issue. forum located here:
https://productforums.google.com/for...Q/QY0xGoTMAgAJ
Click to expand...
Click to collapse
That link appears to be broken
---------- Post added at 04:04 AM ---------- Previous post was at 03:57 AM ----------
Here's the link
https://productforums.google.com/forum/m/#!category-topic/nexus/other-nexus-device/CM9tv3pjTfQ
---------- Post added at 04:05 AM ---------- Previous post was at 04:04 AM ----------
How is the replacement device?
apologies if it has been mentioned but iperf is a decent tool
https://iperf.fr/
Well I got my replacement and it is not good news...
I did the same testing as I did before spelled out earlier in this post. Same results. If you are close to the router it is fine but then drastically drops off not too far away from it (25-30 ft through a wall or 2). By drastically I mean 1/4 the speed compared to my other test devices at the same distance. If the service is 30mbps download at a distance of say 30 ft through a wall or two I will get 5mbps where as my other devices are pulling 28-30mbps. It is a drastic drop off. My other test devices are a Nexus 6p and a Galaxy Note 10.1 2014 Edition. I tested this at yet another network within a smaller house and it is the same story.
This is my second Pixel C and it is experiencing the exact same phenomenon. There are others experiencing the same exact thing. Doesn't matter if it is wireless N or AC (2.4ghz or 5ghz). The dbm levels while testing paint the same picture as well. The drop off is bad. Here are cross references:
Android Central Forum:
http://forums.androidcentral.com/pixel-c/620307-slow-wifi-speeds.html
Official Nexus Forum:
https://productforums.google.com/for...us/CM9tv3pjTfQ
XDA: (glowing review from yours truly turning into wifi hell)
http://forum.xda-developers.com/pixel-c/general/initial-impressions-pictures-t3268141/page3
XDA: Another thread dedicated to this issue:
http://forum.xda-developers.com/pixel-c/help/slow-wifi-speeds-t3269506
I know this sounds like I am chicken little with the whole sky is falling but I'm sure there are not many of us with Pixel C's out there. I tend to get very excited with product launches and this was was no different. The Pixel C ticks all the boxes off for me in a premium 10 inch Android tablet. That is exactly why I am so upset about this. It is near perfect for me but this might be too big of a thing for me to overlook.
Honestly I really would just like someone on the dev team to acknowledge the issue and say they are working on it. I know that will not likely happen. Not a dig against the team the dev team I figure that is just how it is.
I'm going to continue to look into this and read about any potential fixes or troubleshooting ideas but at this point I'm kind of burnt out. I'm probably going to give it another week before I throw in the towel and return this second one. I've tried to tell my self to just get a wifi extender, an industrial strength router that runs on diesel, or just deal with it but why should I have to? The room I need this to work in is not that far away. But with the Pixel C it might as well be a block down the street. Ok, that is a bit dramatic, but I am still frustrated and really do not want to return another unit. I really want to love this thing.
Recently I've had issues with WiFi dropping constantly with the pixel. I decided to reserve an IP address for it and my issues have since disappeared. Maybe give that a shot and see if it helps?
Sent from my Pixel C using Tapatalk
http://www.pcmag.com/article2/0,2817,2496769,00.asp
My travails started when I began to test Wi-Fi performance. The Pixel C has the latest wireless technologies, with dual-band 802.11ac and Bluetooth 4.1. But Wi-Fi speeds were the worst I've seen on a high-end tablet. Even close to a Verizon FiOS router, where a Samsung Galaxy Tab S (not even a newer Galaxy Tab S2) consistently got 50-60Mbps down, the Pixel C reported 18-20Mbps. Travel more than 20 feet away from the router, and the Pixel C had just 1-2Mbps down while the Tab S reported 10Mbps or more. The Pixel C also kept dropping its Wi-Fi signal, over and over again, at distances of 25 feet or more from the router. Neither a Tab S, nor an iPad mini 4, nor several phones had any problems in the same location.
I think this is evidence of software bugs rather than hardware flaws, because the Pixel C reported surprisingly high upload speeds when it could stay connected to the router—often, upload speeds of several times what it was reporting in download speeds. That's extremely unusual, and most likely a signal that it's the OS' network stack, and not the network hardware, that's the problem
WIFI ISSUE UPDATE:
So there are a lot of developments happening in the official nexus forum. It looks like the dev team is aware of the issue 100% and they are looking into it!
Source: https://productforums.google.com/for...Q/FJSGfeWvAAAJ
Keep the information streaming on that forum and send your info for the cause!!!
superchilpil said:
Recently I've had issues with WiFi dropping constantly with the pixel. I decided to reserve an IP address for it and my issues have since disappeared. Maybe give that a shot and see if it helps?
Sent from my Pixel C using Tapatalk
Click to expand...
Click to collapse
If you are willing, the dev team could really use that information as you seem knowledgeable on this subject. Official Nexus Forum link is above!
atg284 said:
WIFI ISSUE UPDATE:
So there are a lot of developments happening in the official nexus forum. It looks like the dev team is aware of the issue 100% and they are looking into it!
Source: https://productforums.google.com/for...Q/FJSGfeWvAAAJ
Keep the information streaming on that forum and send your info for the cause!!!
If you are willing, the dev team could really use that information as you seem knowledgeable on this subject. Official Nexus Forum link is above!
Click to expand...
Click to collapse
Alright I added it for ya.
Also, if anyone is willing who is having these issues to try and assign a static IP to the Pixel and see if it makes a difference.
I just ran this from downstairs/other side of my house. Here are my results
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
To add for reference, my speed limits are 50 down and 10 up.
Sent from my Pixel C using Tapatalk
reserving an IP seems to fix the problem. at least for me. I'll do more tests.
I configured my Pixel C with a static IP address as well as changed my DNS servers on my router to Googles and now web pages are loading much faster. Assigning a static IP seems to be the fix for now.

Yet another Pixel 2 XL wifi thread...

I'm not sure how long this issue has been ongoing but from reading about it here I'm guessing since the android 10 update!
I've recently updated my home internet to 5G, so, this has only just shown up as an issue with my pixel.
Basically we have a Huawei h112-370 router and the wifi sucks.....but only on my pixel 2 XL. My laptop is connected at 5ghz 650-700Mbps, my gf's Pixel 3A the same and my Samsung A50 work phone all good!
Unless I'm in the same room as the router I can hardly connect, The flat is new-build only plasterboard walls etc and furthest away is the bedroom, about 7-8M max. I've moved the 2.4Ghz and 5Ghz to the freest channels I could find and still this... Are there any known fixes for this?
The weird thing is on the 5Ghz network scan, the pixel can see 2 SSID's for my wifi, one hidden, this only happens on this device, thinks the router is 180M away! The 2.4Ghz signal isn't too bad but still thinks its 17M away.
Compared to the Samsung, 5Ghz about 10M and only 1 SSID. 2.4Ghz about 15M which is OK too...
See attached for some screen grabs.
Cheers
onis
View attachment Wifi.rar
Same here. Did a search on the internet but have found no solution than the temporary switch on off the wifi from Pixel or to forget the network and make it again.
Sent from my Pixel 2 XL using Tapatalk
Looks like I might have to buy a 4a....but I feel that's what they want me to do!

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