Asus Zenfone 2 ZE551ML Unable To Send or Recieve MMS - ZenFone 2 Q&A, Help & Troubleshooting

I haven't been able to find someone else having this specific issue. I have edited the APN settings as well as tried three different messaging apps. The stock messaging app force closes as soon as I attach a photo. YAATA gives back a generic message send failure notification. Hangouts sits at sending for a bit and eventually fails. I'm running the CM 12.1 October 30th nightly on T-Mobile. I'm going to attach screenshots of my APN settings below. Any help with this would be greatly appreciated, thanks.

T mobile as well.
Not sure if it will make a difference, but my "APN Type" is set to "default,mms,supl" instead of "default,supl.mms". Try changing that and do a reboot.

cmendonc2 said:
T mobile as well.
Not sure if it will make a difference, but my "APN Type" is set to "default,mms,supl" instead of "default,supl.mms". Try changing that and do a reboot.
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Click to collapse
Unfortunately no. Didn't change anything.

Related

[Q] CM7 MMS issue

I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
bump - really? Nothin guys?
Edit: reflashed CM7 and only restored apps+data, no system data and problem was resolved. I assumed since my system data was from a prior CM7 version that it would be no problem, apparently I was wrong. Thank me for all the help
I have the same issue. It doesn't disappear for me, but it just stays there wit the spinning circle thing. It never sends and after a couple of minutes, it says I cannot send the MMS.
Is there a solution without reflashing?
same problem.mine says mms is too large
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
I've confirmed that I can't receive them from iPhones, BlackBerries, and other Android phones.
I've checked my APN and know it works. I can access Mobile Data.
I've tried third party apps for messaging and that doesn't help.
I've spoofed as an iPhone, BlackBerry, and Custom (Blank) Agent without any results.
I've ensured my phone number in system settings doesn't have any symbols.
Anyone fix this issue?
TJBunch1228 said:
I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
Click to expand...
Click to collapse
Uhh, yeah that sucks: I have absolutely no idea, im on GingerVill 1.5 and it works fine, I also flashed sense, regular cm7, miui, and I never had a problem with it..
Try to download handscent or go sms and try that? I doubt that will work but give it a try!
dkmurphys said:
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
--Edited--
Anyone fix this issue?
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Click to collapse
I've got a similar issue -
Using CM7 7.0.3's Mms.apk my phone processes sms no problem, however it will not process mms - send or receive.
Go SMS Pro however will let me SEND picture messages - and Its going through my carrier because in an email to myself it was full of their crap - Sent to you from a Koodo Mobile Customer!
Unfortunately I cannot receive mms; Go SMS implies that it relies on the Mms.apk to forward notifications.
Considering that the Mms.apk isn't syncing with the mmsc properly, I'm assuming the problem lies there. I've even gone so far as to go to one of the phone kiosks and ask to play with their new Nexus S (*drool*) and ripped the apns off of it and uploaded their apn directly to my phone. Still, no dice.
Any suggestions anyone?
I've been having the same problems. Tried lots of things. I was also using Go SMS pro, and thought that was the issue. Tried fooling around with apn, user agent and MMS size etc... Nothing worked except the simple fix:
What I had to do to make it work was to have my mobile network on -- (which I almost always have off from the notification switches). Once it was turned on, it still didn't kick over because I was connected to wifi. So I had to manually disable wifi and then resend the message. It worked fine then.
So:
Turn off wifi
turn on mobile / 3g
resend message
Seems like a simple bug that's keeping the mobile network from kicking on.

"service not activated on network" when i try to send mms!!!

iv been having this problem for like a week now and i cant figure it out!!
i can send and receive sms and i can receive mms but i cant send mms.... every time i try to send one it just fails after like 5 sec and says service not activated on network
i have a unlimited plan with 5gb of data on t-mobile and it was working when i got my nexus.....
i also tried the smsc thing and that didnt work....any ideas???
Are you using a themed SMS app? If so replace it with stock in system/app set permissions and reset.
Which ROM are you using?
Sounds like the APN isn't set correctly.
Make sure you have "mms" included in the "APN-Type", maybe that helps.
S7evinK said:
Sounds like the APN isn't set correctly.
Make sure you have "mms" included in the "APN-Type", maybe that helps.
Click to expand...
Click to collapse
That was my thought as well.
im using the kang aokp rom and im using the ics messaging theme but not a different messaging app like chompsms or anything.... and i checked my apn settings and under apn type i have
default,supl,mms
so any other ideas?? it just started randomly...do you think it has something to do with me backing up and restoring all my apps and data in titanium??
As long as you didn't restore any system data, I don't think the backup/restore should have anything to do with it.
You may need to contact your carrier to verify your APN settings and/or make sure there isn't something on their end preventing you from sending MMS.
I'm almost certain it's the themed SMS app...I experienced the same problem.
ok ill flash a new rom right now and not install the ics theme and see what happens thank for the help you guys! i really really appreciate it
Do your settings look like this? If not, that should be your reference.
Sent from my Galaxy Nexus using xda premium
lol thats exactly how they look.... i still havent tried the new rom with out the mms skin im going to try that tonight as soon as this valentines **** is over....
aight so i flashed kang build 23 and didnt install the themed mms and picture mail seems to work now!!!!!!!!! i will see how stable it is tomorrow but for now its working! thanks guys i owe you big time!!!
What's ur SMS messaging call centre number
Sent from my Galaxy Nexus using xda premium
same issue
I have the same problem on tmobile... my apn values are identical to the ones posted here... I am running foxhound rom. It is a themed texting app and i love it. Is there a way to keep it and make it work?
Will someone help?
Michigan Jason said:
I have the same problem on tmobile... my apn values are identical to the ones posted here... I am running foxhound rom. It is a themed texting app and i love it. Is there a way to keep it and make it work?
Click to expand...
Click to collapse
Strange... I am in Canada on the Rogers Network and I also use the FoxHound ROM with the themed MMS app and I have no issues sending MMS messages.
Is it possible that it may be somewhat carrier related for you? Have you called T-Mobile support?
yiannisthegreek said:
Strange... I am in Canada on the Rogers Network and I also use the FoxHound ROM with the themed MMS app and I have no issues sending MMS messages.
Is it possible that it may be somewhat carrier related for you? Have you called T-Mobile support?
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Click to collapse
I wish someone had some insight as I typically send pics multiple times daily
Have you verified your SMSC setting?
codesplice said:
Have you verified your SMSC setting?
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Click to collapse
How do I do this?
Michigan Jason said:
How do I do this?
Click to expand...
Click to collapse
1) Access your phone information menu (dial "*#*#4636#*#*"), select Phone Information.
2) Scroll down to the bit that shows "SMSC:", a blank, and two buttons.
3) Click the Refresh button (NOT THE UPDATE BUTTON!) to retrieve the current SMSC.
4) For T-Mobile US, it *should* be "07912160130300f4".

[Q] MMS problems, stock phone

Stock AT&T phone, stock APN settings. Bought it from Best Buy. and I was able to send a couple but it took a long time for them to go through and now I can't send any. I've tried to reset the APN to defaults but that doesn't work. I've tried another APN to no avail
I haven't tried a third party app yet any maybe it's just my location but has anyone else had this issue? If so, did you find a solution?
Mods, please delete. ID10T error.
zachmerrill504 said:
Mods, please delete. ID10T error.
Click to expand...
Click to collapse
You rang?
Sent from my GT-N7105 using xda premium
To be honest I have issues with MMS alot as well, not with sending but receiving them, sometimes I will just get a blank message that clearly shows its a MMS, but no pic, I ask the sender to send again, and it comes right through.

Mms texts won't send cm13

I am able to send regular sms texts no problem but mms pictures that I try sending won't send. Pictures send on other types of messaging apps such as Instagram dm, and I have tried reflashing the cm13 rom.
any help would be appreciated
APN
triple check the APN settings - mms uses data that needs that APN set
Apn
Is this right?
-more screenshots
------------
APN
gotta check with your carrier - I use straight talk and none of the included APNs work for me.
no. APN type should include MMS. For some reason CM13 has made a mess of the T-Mobile APN
APN
I will say this - you have no value for port, MMS port, and a few other things that make no sense for having no value in there - I am willing to bet a google search will tell you the proper APN. I actually got the proper APN for myself to use from the ASUS website
apn
http://www.tmobileapnsettings.net
so I put all of this into my apn settings and my mms messages are still failing to send
tabletalker7 said:
I will say this - you have no value for port, MMS port, and a few other things that make no sense for having no value in there - I am willing to bet a google search will tell you the proper APN. I actually got the proper APN for myself to use from the ASUS website
Click to expand...
Click to collapse
could you see if you could find me the link for that?
from ASUS themselves
dpowers2 said:
could you see if you could find me the link for that?
Click to expand...
Click to collapse
http://www.asus.com/us/support/FAQ/1011976/
tabletalker7 said:
http://www.asus.com/us/support/FAQ/1011976/
Click to expand...
Click to collapse
This worked perfectly. thank you!
Glad to help. Now do yourself a favor and store that APN somewhere. This phone uses APN settings that are different from anything else I had before. Anytime you change roms or clean flash an update you will need to reset this APN.

Verizon MMS question - can receive but not send

Hey guys, does anyone have any input on sending MMS messages through Verizon? I can receive messages but I can't send them. I'm using Textra and it says it detected my settings and all that good stuff. I also tried the default messenger but neither will send. I tried rebooting, sending to different people, etc, etc.
I'm not sure what I'm missing.. I looked through the general guides as to what the settings are supposed to be and it looks like they are all what they should be. Not sure what to try next.
I have a Pixel XL, running NDE63V, rooted, with the ElementalX .08 kernel. Nothing else really special.
EDIT: Btw I tried sending group messages also which won't go through either.. in order to confirm that it wasn't a file size limitation error..
Thanks guys,
mmerlina said:
Hey guys, does anyone have any input on sending MMS messages through Verizon? I can receive messages but I can't send them. I'm using Textra and it says it detected my settings and all that good stuff. I also tried the default messenger but neither will send. I tried rebooting, sending to different people, etc, etc.
I'm not sure what I'm missing.. I looked through the general guides as to what the settings are supposed to be and it looks like they are all what they should be. Not sure what to try next.
I have a Pixel XL, running NDE63V, rooted, with the ElementalX .08 kernel. Nothing else really special.
EDIT: Btw I tried sending group messages also which won't go through either.. in order to confirm that it wasn't a file size limitation error..
Thanks guys,
Click to expand...
Click to collapse
It has to be a proxy / SMS setting. Go to settings - Wireless and networks -> Cellular Net - Access Point names and post a screen shot.
That will tell us exactly what is wrong :good:
That's what I thought too.. right now it's all set to whatever is set by default. I tried changing the settings to represent what is here and still nothing.
https://bestmvno.com/apn-settings/verizon-wireless-apn-settings/
Right now I have it reset back to the default settings. (shown in the attached screenshots)
I tried using textra's mms override settings also.. same problem. Not sure what the heck is going on here.
I just moved my sim card from my nexus 6p over to my new pixel xl a few days ago.. everything else works voice, data, receiving mms, etc.
Would there be a setting on their end that needs to be reset for some reason? I hate calling them but if I need to I will.
Stupid me.. one of the host files in my adaway lists was not allowing the connection. I knew it had to be something silly like that. Problem solved.. thank you very much for your response however.

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