Anyone having problems connecting N5X to Macbook via USB - Nexus 5X Q&A, Help & Troubleshooting

Bought the 'official' usb to usb3 lead from the Play store. When I tried connecting to my Macbook Pro the Android File Transfer can't find the Nexus. I thought it might be the USB Debugging needs enabling so I did that. Nope. Maybe the Android File Transfer needed updating so updated it. No joy. I'm a bit lost now, can anyone shed any light on my problem?

Mine would say something about the screen being locked even though it wasn't.. When you plug it in, pull down the notification drawer and tap the Choose More USB Options, or whatever it says. Make sure File Transfer is selected and try again.. took mine a few times of switching between FTP and Charging but it works with my Mac now

tpayne2345 said:
Mine would say something about the screen being locked even though it wasn't.. When you plug it in, pull down the notification drawer and tap the Choose More USB Options, or whatever it says. Make sure File Transfer is selected and try again.. took mine a few times of switching between FTP and Charging but it works with my Mac now
Click to expand...
Click to collapse
Ok, thanks, I'll try switching between MTP and charging a few times like that.

I have no trouble. Have a 2012 MBP using El Capitan.
Sent from my Nexus 5X using Tapatalk

tpayne2345 said:
Mine would say something about the screen being locked even though it wasn't.. When you plug it in, pull down the notification drawer and tap the Choose More USB Options, or whatever it says. Make sure File Transfer is selected and try again.. took mine a few times of switching between FTP and Charging but it works with my Mac now
Click to expand...
Click to collapse
More thanks. I had to switch it between charging and MTP 5 times to get it but it worked in the end.

Is there any way to making the MTP setting sticky for trusted devices? When you connect with usb debugging, it asks you to verify and save the device. If something like that was possible with this setting, you could have the security of not auto enabling when charging from random devices but the convenience when connected to your own remembered computer.

This solved my problem!
tpayne2345 said:
Mine would say something about the screen being locked even though it wasn't.. When you plug it in, pull down the notification drawer and tap the Choose More USB Options, or whatever it says. Make sure File Transfer is selected and try again.. took mine a few times of switching between FTP and Charging but it works with my Mac now
Click to expand...
Click to collapse
This was also my problem. Thank you tpayne! This solved my problem!

Related

[SOLVED]Computer see's device for a few seconds, then disconnects.

Interesting problem I have had on and off. When I plug my phone into my desktop, it will connect normally, then a few seconds later it acts like I unplugged it. It's not the rom as it does it in recovery as well(both with usb-ms activated and without). I have HTC Sync installed. Rebooting either the computer and/or phone doesn't fix it, it just goes away after awhile and starts working again. I've experienced the problem FAR less when connecting it to my laptop, it will typically work there and not on my desktop when the problem crops up.
it's like this problem but it's not constantly http://forum.xda-developers.com/showthread.php?t=711616
-Edit- the device also doesn't show it's charging even when it 'disconnects'
I have the same problem. just keeps discontenting over and over it sees it for a few seconds then disconnects reconnects then off again.
sasigns said:
I have the same problem. just keeps discontenting over and over it sees it for a few seconds then disconnects reconnects then off again.
Click to expand...
Click to collapse
Mine doesn't reconnect, it 'disconnects' and stays that way(as if i unplugged it) until i actually do unplug it and reconnect it.
-edit- 1,000th post, YAY
I was having the same problem on my MacBook until I realized the MacBook must be plugged into power. Once plugged in everything was good. I wonder if the Evo demands more power through USB then other devices.
Yeah, sounds like a power issue to me. If you're using a USB port on a hub or on a keyboard, try one on the PC itself. Also, it could be a slow USB port or a bad cable if you are continuing to have issues. Try another computer if you can, and if you still have the problem try a different cable. Still have the issue, reflash (if you're running a custom rom) or contact Sprint for service.
Same issue here, but on a desktop PC (Dell Studio XPS) using the front-mounted USB port (not a hub). Keeps disconnecting/reconnecting, but often takes 10-15 minutes between cycles. Using stock ROM (for now, at least). Will try other ports & another PC and will report back.
Already tried different ports, only motherboard ports
Rom doesn't matter as the problem exists in both android and recovery
Don't have a different cable, however the same cable will work fine on my laptop then not work on my desktop
mrono said:
Already tried different ports, only motherboard ports
Rom doesn't matter as the problem exists in both android and recovery
Don't have a different cable, however the same cable will work fine on my laptop then not work on my desktop
Click to expand...
Click to collapse
If it works on a laptop, but not the desktop, then it appears to be an issue with your desktop. Any other USB devices doing it?
I would check your motherboards manufacturer and make sure you've got the right USB drivers, a bios update might be in order as well.
But before all that, I've got an idea. First and foremost, try this:
Go to device manage (either from control panel, right-clicking my computer and going to properties, or searching for devmgmt.msc in the start menu search.)
Navigate down to Universal Serial Bus controllers, double click on USB Root Hub (you probably have 1 for every USB Port, so you may have to do them all.)
Click on the Power Management tab, and uncheck the "Allow the computer to turn off this device to save power." check box and see if that solves your problem.
i had this issue on my hero. it was corrected for me after i did a wipe of data and cache. i restored from titanium afterwards. YMMV
good luck
one thing you might try is disabling sense and using the android launcher. then reset the phone. once it boots up try and connect it to your pc. This was how I got mine to connect. when I was using the sense launcher it somehow blocked that options screen and the default I selected wouldn't stick. once I got the connection to my pc working this way I was able to re-enable sense and it's worked perfectly ever since.
I do not take credit for this fix, someone else on here told me to try this n it worked perfectly.
tarheelsmj12001 said:
one thing you might try is disabling sense and using the android launcher. then reset the phone. once it boots up try and connect it to your pc. This was how I got mine to connect. when I was using the sense launcher it somehow blocked that options screen and the default I selected wouldn't stick. once I got the connection to my pc working this way I was able to re-enable sense and it's worked perfectly ever since.
I do not take credit for this fix, someone else on here told me to try this n it worked perfectly.
Click to expand...
Click to collapse
it was nothing with the rom, since it was doing the same thing in recovery.
it turned out to be the short little usb extender cable that was going a foot and ahalf from behind my pc to the side so i could plug it in easier.
Sirchuk said:
...Navigate down to Universal Serial Bus controllers, double click on USB Root Hub (you probably have 1 for every USB Port, so you may have to do them all.)
Click on the Power Management tab, and uncheck the "Allow the computer to turn off this device to save power." check box and see if that solves your problem.
Click to expand...
Click to collapse
I can confirm this works on my HTC Desire - had been racking up my brains for the past couple of days now with no solution! Thanks a lot. This is on PC with Win7 Ultimate.

[Q] Connecting to computer =(

When i connect my G2 phone to the computer it use to have a notification to tell me it was connected to a computer and let me turn on usb storage mode. When i plug it in to my computer it does nothing just sits there charging like it was plugged in to a wall charger no option to go to usb drive mode. I am using CryogenMod 6.1.1 any ideas?
I tried 2 different cables and computers...
You might not have the proper drivers installed on your computer.
Sent from my HTC Vision using XDA App
joemm said:
You might not have the proper drivers installed on your computer.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I don't think its a driver issue because it comes up as a removable disk no matter what computer i am on. It seems like it's on the phones side there is no notification like there used to be. This all started today. was working perfectly before. I have not clue what could of done this I haven't made any drastic changes on my phone or anything.
I don't know what happen i restored it back to another restore point i had it started working again! i don't know how or what happen.
enp82003 said:
When i connect my G2 phone to the computer it use to have a notification to tell me it was connected to a computer and let me turn on usb storage mode. When i plug it in to my computer it does nothing just sits there charging like it was plugged in to a wall charger no option to go to usb drive mode. I am using CryogenMod 6.1.1 any ideas?
I tried 2 different cables and computers...
Click to expand...
Click to collapse
You've probably got usb debugging enabled. Disconnect your phone from the computer, disable usb debugging and then connect it again.
EdKeys said:
You've probably got usb debugging enabled. Disconnect your phone from the computer, disable usb debugging and then connect it again.
Click to expand...
Click to collapse
The phone was always on debugging mode, and I still always got the USB connected notification. I think it was an Ap I downloaded that messed with the startup programs. I am not completely sure it is that but was the only major change in my phone since this started happening. So IDK glad its resolved through the restore and backup.

USB Issue?

Hopefully you guys can help me out. I'm suddenly having issues with my phone not being detected by my PCs when it is connected via USB.
When i plug my phone into my PC, i receive the error message: "UBS Device not Recognized One of the USB devices attached to this computer has malfunctioned, and windowes does not recognize it." from my Windows XP PC. My Windows 7 PC is unable to recognize the device plugged in.
The strange thing is that even though my phone is not being recognized by the PCs, the phone will still charge.
The phone is not in USB Debugging Mode, and I've gone ahead and flashed 2 separate Kernals on my phone, but i still am having this issue. I have tested this out with 3 USB cables, on 3 separate computers (Work (win xp), Home (win7), and friends(win7)).
2 Days ago the USB worked fine for me as i was able to flash Franco Kernal and JB onto my Gnex, but suddenly it's not being recognized by my computer anymore.
Stumped.....Hoping that this isn't a hardware issue and something that i can fix without having any downtime away from my phone.
Any thoughts?
Try other USB port and other USB cable.
Sounds like you're missing some drivers... Remove the device completely in Device Manager & plug it again. For MTP, Windows 7 should find the drivers online by itself. If you need fastboot access, you'll have to download the seperate drivers for that. I'd recommend the GNex Toolkit in that case since it comes with the drivers included (you'll still need to install them of course )
Gunthy` said:
Sounds like you're missing some drivers... Remove the device completely in Device Manager & plug it again. For MTP, Windows 7 should find the drivers online by itself. If you need fastboot access, you'll have to download the seperate drivers for that. I'd recommend the GNex Toolkit in that case since it comes with the drivers included (you'll still need to install them of course )
Click to expand...
Click to collapse
Thx for the reply,
Yes, I have been using the GNEX tool kit, though not the 7.3 version that was released today. The 7.2 version was being used at home and on my work PC. I usually install the drivers from the toolkit then plug my phone in when done. The drivers have been recognizing my phone but not since 2 days go.
I'm currently trying to find the MTP checkbox in the phone Settings to double check if it's checked, but im having problems locating it.
thepce said:
I'm currently trying to find the MTP checkbox in the phone Settings to double check if it's checked, but im having problems locating it.
Click to expand...
Click to collapse
Go to Settings > Storage > tap top right menu to display USB computer connection option & tap it
Gunthy` said:
Go to Settings > Storage > tap top right menu to display USB computer connection option & tap it
Click to expand...
Click to collapse
Ah yes, that is where it was hiding....But unfortunately the checkbox is checked.
This seems like a hardware issue, but I'm not certain since the phone still recharges when plugged in
thepce said:
Ah yes, that is where it was hiding....But unfortunately the checkbox is checked.
This seems like a hardware issue, but I'm not certain since the phone still recharges when plugged in
Click to expand...
Click to collapse
Could be... Charging doesn't necessary have anything to do with data transfer AFAIK... Do you see something in the Device Manager when you plug it? You might have to right click & do a re-scan to force detection.
Gunthy` said:
Could be... Charging doesn't necessary have anything to do with data transfer AFAIK... Do you see something in the Device Manager when you plug it? You might have to right click & do a re-scan to force detection.
Click to expand...
Click to collapse
Device Managers shows "Samsung Galaxy Nexus ADB Interface". The drivers look to be installed.
Also another odd thing, is that after i charge my phone and unplug it from my PC, it will continue to show that it is charging on the lock screen and in the top right corner of my phone. However if i go into Settings ---> about phone. It shows Battery Status : Not Charging.
thepce said:
Device Managers shows "Samsung Galaxy Nexus ADB Interface". The drivers look to be installed.
Click to expand...
Click to collapse
You get that when the phone is running normally? I think for me that one only shows up when I put it in bootloader mode. In MTP mode it's just a media device like any other AFAIK... I'll check tomorrow when I'm back on my Windows laptop to be sure . Have you tried putting it in PTP mode? If so do you see the device as a camera or is it the same issue?
thepce said:
Also another odd thing, is that after i charge my phone and unplug it from my PC, it will continue to show that it is charging on the lock screen and in the top right corner of my phone. However if i go into Settings ---> about phone. It shows Battery Status : Not Charging.
Click to expand...
Click to collapse
Sounds like a software bug, but I'll admit it is a bit strange considering your main issue...
Hello i have a question too on Usb subject. forgive me for go off topic over here is there anyway to get my music be playing in the car radio tru usb with my first google phone it worked like a charm model Htc google nexus one just plugged it in en voila music came out..but with the gnex won,t work thanks in advanced
thepce said:
Device Managers shows "Samsung Galaxy Nexus ADB Interface". The drivers look to be installed.
Also another odd thing, is that after i charge my phone and unplug it from my PC, it will continue to show that it is charging on the lock screen and in the top right corner of my phone. However if i go into Settings ---> about phone. It shows Battery Status : Not Charging.
Click to expand...
Click to collapse
Google galaxy nexus nfc battery. either the battery or the port is shot. People having issues.
And get your drivers from Samsung and Android sdk. Qbking77 has a YouTube video on how to set it up.
Android is upgrading...
Lizard78 said:
Hello i have a question too on Usb subject. forgive me for go off topic over here is there anyway to get my music be playing in the car radio tru usb with my first google phone it worked like a charm model Htc google nexus one just plugged it in en voila music came out..but with the gnex won,t work thanks in advanced
Click to expand...
Click to collapse
Basically the way the Nexus One talked to other systems through USB is completely different from the way the Galaxy Nexus does. The GN uses a new protocol called MTP. Your car stereo probably can't read the files on your phone because it doesn't have MTP support.
Phantom Charging Issue
So I've gone ahead and Fiddled around with my phone for the past day trying to fix my USB issue, and I've discovered that this issue may not be due to USB issues.
Throughout the day when i was playing around and trying to fix my USB recognizing issue, it miraculously started working again. Now I am able to connect to my PCs and transfer the desired files.
Upon this issue being resolved, i noticed that periodically the screen would turn on, on it's own while being off in the locked state. I observed this issue to see what may be causing this, and it is turning on due to my phone thinking that i plugged my micro USB cable in to charge it. The charging indicator on the batter flips on, and even the USB Debugger / MTP Notification is present in the notification drawer.
Apparently this is a known issue with the Battery or charging port with Gnex's. (See below the 2 youtube clips for more details for problem/fix.)
https://www.youtube.com/watch?v=47PIdXf25X0
https://www.youtube.com/watch?v=KD6yYLnO6ig
I believe my warranty is void since this phone was purchased in a different country and has had the bootload locked/unlocked a million times. Anyone else have this problem that they have been able to fix manually? Or am I going to have to cross my fingers, ship my phone to get it fixed, and hope the post man doesn't f**k up?
Delete

No USB pop-up screen

For the last 3 months, whenever I have connected my phone to the computer with the USB cable, I would get a little pop-up screen on the PC with about 5 options to select from: sync my phone, see the folders and files, etc. I have not seen that little box in about 4 days.
Luckily, when I bring up Windows Explorer (file manager), the PC does recognize the phone in the USB port and I can proceed as normal. I really have no need to sync my phone anyways but I am curious what happened. I have removed the battery more than once, using the same USB cable I have used for 3 months, and reinstalled the drivers just in case. Rooted with the LIH Jellybean leak. Any ideas where the USB pop-up screen has gone? Thanks.
MobDad said:
For the last 3 months, whenever I have connected my phone to the computer with the USB cable, I would get a little pop-up screen on the PC with about 5 options to select from: sync my phone, see the folders and files, etc. I have not seen that little box in about 4 days.
Luckily, when I bring up Windows Explorer (file manager), the PC does recognize the phone in the USB port and I can proceed as normal. I really have no need to sync my phone anyways but I am curious what happened. I have removed the battery more than once, using the same USB cable I have used for 3 months, and reinstalled the drivers just in case. Rooted with the LIH Jellybean leak. Any ideas where the USB pop-up screen has gone? Thanks.
Click to expand...
Click to collapse
Computer glitch not phone glitch =p It usually goes away when you accidentally press "always use this" or something similar. I cant remember how to reset that

How to get Note 7 showing in Windows Explorer via USB to transfer files?

I have a SM-N930W8 (Canada) and when I plug into my PC nothing happens, the phone charges but no device on the PC (using Windows 7 x64). I have had Samsung USB drivers installed for ages (both S3 and S5 work fine). Appreciate any help!
With USB-C you have to tap the notification after plugging in and then a menu will pop up giving you the option to charge, charge another device with your phone, transfer files, etc. Select the obvious choice and you should be on your way.
I had to enable developer options then it started to work, it didn't out of the box when plugged in. Thanks though.
My phone came today. It never occured to me you wouldn't get a notification ala Nexus 6P that allowed you to choose the USB mode. My phone also didn't connect and didn't throw a notification so I had to search USB in the settings and change the mode to file. After several reboots it now throws up a toast asking if I want file transfer without me having ever done anything to precipitate such a menu showing. That is stil a fail because it doesn't offer all the options USB-C is capable of and you have to go to go into settings to get that. Large blunder if you ask me, there is no reason not to throw up a notification and allow you to change it without having to menu dive.
I never had an issue getting the menu to appear on my Canadian Note 7.
Also, USB Type-C has absolutely nothing to do with this.
Sent from my SM-N930W8 using Tapatalk
Yeah it's odd I have the N930W8 as well and got nothing plugging it in off the bat, oh well if anything it reminded me of developer options where I set the transition animations to 0.5, a little thing I always did
what did I do wrong. i have not had any issues with my phone connecting to my windows 10 desktop until today. now when i connect to my desktop the phone simply charges. I get no notification and i cant find any settings related to mounting device. just stopped working. only thing I can think of is i installed Nova Launcher. got it fixed

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