Hey guys my phone keeps turning off all by its self and then i have to hit the reset in the back. I've owned it for about a week and this has happened at least 6 times now. This can't be normal can it?
Mind ZL currently away for repair as it under warranty but have you tried installing new firmware via pc companion or flashtool and backup first. If the problem still persist the likely a hardware or battery fault then you no option but to be examined for repaired.
Darkfunnyguy said:
Mind ZL currently away for repair as it under warranty but have you tried installing new firmware via pc companion or flashtool and backup first. If the problem still persist the likely a hardware or battery fault then you no option but to be examined for repaired.
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Re: Xperia ZL turns itself off
I am also having the same problem. last evening i was playing nova 3 game on my xperia zl c6502 when suddenly it turned off . i thought its because mine battery was dead. i charged it and when i again started playing the game it turned off in between of game just 5 min when i started it. this problem got even worse after that whenever i opened any app it turned off after staying alive for at the most 5 min. But i didn't experienced any problem when it was connected to charger. what to do! my parents are too strict if i tell them this problem they wont spare me. And also i don't get enough pocket money to do any repair on my own. any solution would be greatly thanked!!!!!!!!!!!
I had a similar issue where my phone would only work while plugged in. I had to replace the battery and it fixed it. You can get a new battery + tools on eBay for ~$15.
I have had my LT28h Xperia ION for about 1 year now, but as of last week it seems to have developed a fault. I have tried the usual hard resets, wiping the phone of all data etc and restarting completely fresh, but to no avail.
Every so often (usually when the battery gets below 70%, the phone spontaneously does what looks a like a soft reset. What I mean by this is the screen cuts out, then 2 seconds later the phone restarts itself, loading through the 'SONY' screen etc until it reboots. I would have normally said that I think the phone is simply restarting itself, but it looks more like a soft reset because whenever i purposefully soft reset my phone (power/up buttons for 5 seconds) the screen cuts to black, but does so by fading the screen to black, going through a yellowy/orange colour (as if the LCD screen is bleeding)... This is what the screen does whenever it does this restart too, leading me to think it is a soft reset.
Sometimes when the phone restarts, it says the battery has 1% left, although there is well over 50% (if i turn the phone off manually and turn on again, sometimes it will say the true 50-70% battery status) and sometimes it says it has the correct battery %.
It usually does these restarts when I am doing something, like taking a photo/video or using an 'intensive app'.
I am using the latest 4.1.2 official OTA software, with a rooted phone (I have tried removing the root, but it still has the same problem so re-rooted it).
If anyone has a similar problem, or knows something I don't, I would be very grateful for your replies. I am praying it is not the battery, as ION's have stupid 'non-removable' battery's, and I don't know if I can be bothered taking apart the phone etc...
Thanks in advance
James
Did you try to flash the whole firmware again?
w3nZ said:
Did you try to flash the whole firmware again?
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I have not done that no. I will try giving that a go in Flashtool when I get back to the USA (I am in Mexico at the moment).
Thanks
James666PKR said:
I have not done that no. I will try giving that a go in Flashtool when I get back to the USA (I am in Mexico at the moment).
Thanks
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I have tried factory resetting, Flashing a new FTF with flashtool and still it keeps soft resetting. It does seem like a battery problem, so I drained it completely of all charge, then plugged it in to the wall charger over night. Now all it does when plugged in to charge is strange:
Red LED comes on as if it is charging, then 5 seconds later the LED turns off, phone starts to boot (screen comes on but does not even reach the 'SONY' bootup screen), then after 2 seconds it turns off again... then the red LED comes on again for 5 seconds, turns off, screen comes on for 2 seconds, then it turns off again... repeat...
I am going to leave it plugged in to see if it eventually reboots, but if anyone has any ideas that may help, I would be gratefull!
(P.S. I have tried hard resetting, and hard powering off by holding power and +volume key for 5 and 10 seconds respectively, but it just restarts back into this loop)
thanks
Bump... Phone has charged for 2 days straight, it stays on a solid red light, and it is completely unresponsive when unplugged.
When it is plugged in, I can try and do the hard reset, but it then just goes into the same loop as before. chargind (red LED), then not charging/booting up for 2 seconds, then restarts to charging etc...
It just doesn't seem to be able to get enough charge from the wall charger to fill the battery enough for the kernel to kick in..
A little update, after fiddling around with button combinations (this time by holding power/volume up/volume down all at once), I can get the phone to be recognised by the computer as an SEMC Flash Device by device manager. When I open up flashtool though it says:
-Device Connected with USB Debugging off
-For 2011 devices line, be sure you are not in MTP mode
This is odd because I always have USB debugging ON.
I cannot do anything with the device in Flashtool, OR Sony PC Companion, and I cannot boot into fastboot/flashmode at all, the phone is still just unresponsive to volume down when I plug into the computer, and also volume up etc...
Looks like my phone is completely bricked! Booooo
Any advice would be met with smiley emoticons!!!
It is the battery
Hi, I had exactly the same issue, the phone used to restart like a soft reset, then it came nack with only 1% of battery.
As Sony only knows to say "Repair the soft with PC Companion" which obiously is not the problem, I decided to buy a brand new battery considering that I am from Panama, and I had to buy it through ebay, the location of the item was China, so I had to way 1 month to get my battety.
I changed it, and tataaan the phone worked without any problem... I sold it a week later. But yes dude it is the battery I can tell u for sure it is 100% the battery
xgalt507x said:
Hi, I had exactly the same issue, the phone used to restart like a soft reset, then it came nack with only 1% of battery.
As Sony only knows to say "Repair the soft with PC Companion" which obiously is not the problem, I decided to buy a brand new battery considering that I am from Panama, and I had to buy it through ebay, the location of the item was China, so I had to way 1 month to get my battety.
I changed it, and tataaan the phone worked without any problem... I sold it a week later. But yes dude it is the battery I can tell u for sure it is 100% the battery
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Awesome! thanks for that, much appreciated. I have already ordered a battery (again from china) about 2 weeks ago, so i hope it will arrive in a couple of weeks. Now for the tricky part of replacing it!
Thanks a bunch!
Help sony ion battery not charging but booting up
:crying::crying::crying:Welll I have a rooted sony ion running 4.1.2 and iv been tweaking my phone with pimp my rom and I had cwm recovery and then I flashed twrp recovery and I set the cpu govener to performace and a reboot and then I noticed the battery was crazy. I had it connected it to a wall charger and the phone keep discharging extremely fast!!! The battery woint go up 4 percent. and then I went to twrp recovery and did a factory reset and wipe chache and dalvik chache and reboot same problem. Then same problem. Then I flash the official 4.1.2 on my phone with flashtool same problem. Then I went to sleep and left it charging like for 10 hours. Then I turn on phone again it was worse. When I turn on my phone it would just shut down after a second. And after flashing firmware I lost recovery and root, Help!!!!!!!!!!
Fahadcraft said:
:crying::crying::crying:Welll I have a rooted sony ion running 4.1.2 and iv been tweaking my phone with pimp my rom and I had cwm recovery and then I flashed twrp recovery and I set the cpu govener to performace and a reboot and then I noticed the battery was crazy. I had it connected it to a wall charger and the phone keep discharging extremely fast!!! The battery woint go up 4 percent. and then I went to twrp recovery and did a factory reset and wipe chache and dalvik chache and reboot same problem. Then same problem. Then I flash the official 4.1.2 on my phone with flashtool same problem. Then I went to sleep and left it charging like for 10 hours. Then I turn on phone again it was worse. When I turn on my phone it would just shut down after a second. And after flashing firmware I lost recovery and root, Help!!!!!!!!!!
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Well it doesn't sound like the same problem as mine, but I just changed my battery (it's quite fiddly, but if you are good with your hands, you can follow step by step guides on youtube), and then it worked perfectly! It is most likely your battery.... FYI you can get Android 4.4 kitkat now for your ion.. I have it, its great... just search the forums!
xperia ion battery
James666PKR said:
Well it doesn't sound like the same problem as mine, but I just changed my battery (it's quite fiddly, but if you are good with your hands, you can follow step by step guides on youtube), and then it worked perfectly! It is most likely your battery.... FYI you can get Android 4.4 kitkat now for your ion.. I have it, its great... just search the forums!
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Thanks for that final post. I am having identical issues that you have described in other posts. The SONY website goes nowhere on the issue.
So, what's a good price to pay for a battery? And, how long did it take to get it?
lesmfunk said:
Thanks for that final post. I am having identical issues that you have described in other posts. The SONY website goes nowhere on the issue.
So, what's a good price to pay for a battery? And, how long did it take to get it?
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Pretty sure I got mine from Amazon (it was ages ago, I forget) but i know you can get them from eBay too, just use some common sense and google it .
I got mine form hong kong in about 1 week along with a set of tools.. Managed to change the battery in under 30 mins.
w/tools
James666PKR said:
Pretty sure I got mine from Amazon (it was ages ago, I forget) but i know you can get them from eBay too, just use some common sense and google it .
I got mine form hong kong in about 1 week along with a set of tools.. Managed to change the battery in under 30 mins.
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Thanks for the tip on the tools. Just ordered one from China thru eBay for $25 CAD with shipping. There are cheaper ones, but no tools.
I'll reply to this thread once I fix it.
can anybody tell me the reiable link to order battery...
hi,
i have the same issue....can anybody tell me the reliable link to order a battery for my xperia ion LT28i.....
i got confused when tried to search on google...
i am fron Mumbai, India....
and also tell me if its easy to change the battery myself......from the youtube videos it looks like i have to dissamble the phone totally.....this is terrifying for me as i am not an engineer (i am a doctor)?
any video link which shows how to replace battery easily.....without dissambling that much of things....?
Not easy to change, but possible if you follow the youtube video.
I received the battery in exactly 3 weeks and took about an hour to change. I tore the audio jack from the sim card module so I was without sound until I replaced that part as well. Be careful.
There is an issue with the charging system of this phone. My new battery is starting to fail, I think. It has difficulty accepting a charge if I let it go down to 1%.
I have another year on contract so I'm thinking of buying another new battery.
This is obviously a defect.
Xperia Ion
James666PKR said:
A little update, after fiddling around with button combinations (this time by holding power/volume up/volume down all at once), I can get the phone to be recognised by the computer as an SEMC Flash Device by device manager. When I open up flashtool though it says:
-Device Connected with USB Debugging off
-For 2011 devices line, be sure you are not in MTP mode
This is odd because I always have USB debugging ON.
I cannot do anything with the device in Flashtool, OR Sony PC Companion, and I cannot boot into fastboot/flashmode at all, the phone is still just unresponsive to volume down when I plug into the computer, and also volume up etc...
Looks like my phone is completely bricked! Booooo
Any advice would be met with smiley emoticons!!!
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I'm having that same problem now @James666PKR, Did your Sony Xperia Ion works normal when your change your battery?
Hello, I have problem with my G4. First, stop charging. I must turn it off to charge but now when i try this my phone don't turn at all. When i plug charger when phone is booting i look like is charging but charge it too slow ( in Ampere app: 10 - 100 mA ). When i pull off the battery with plugged usb it turn on and show error about missing battery. Can i do anything with this ? Sorry for my bad english.
Wysłane z mojego D5103 przy użyciu Tapatalka
I cant seem to understand what are u trying to say ...if ur phone is slow charging..buy new stock cable , stock charger , stock battery ...
InFinityWar said:
Hello, I have problem with my G4. First, stop charging. I must turn it off to charge but now when i try this my phone don't turn at all. When i plug charger when phone is booting i look like is charging but charge it too slow ( in Ampere app: 10 - 100 mA ). When i pull off the battery with plugged usb it turn on and show error about missing battery. Can i do anything with this ? Sorry for my bad english.
Wysłane z mojego D5103 przy użyciu Tapatalka
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jinderation said:
I cant seem to understand what are u trying to say ...if ur phone is slow charging..buy new stock cable , stock charger , stock battery ...
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Click to collapse
Allow me to try to explain because I am experiencing the same problem and I am searching for a solution as well.
Basically there is some issue with powering the phone. It sounds like for both InFinityWar and I, our phones' batteries died and when we try to charge them the phone won't charge (won't power on, no notification light). The thing is that when we take out the battery and just plug the phone in directly to the a charger without the battery in the actual phone, a symbol of a battery with a question mark in it appears on the screen.
I do not know about OP but I have bought a new battery and have still been experiencing the same problem.
chococomaxim said:
Allow me to try to explain because I am experiencing the same problem and I am searching for a solution as well.
Basically there is some issue with powering the phone. It sounds like for both InFinityWar and I, our phones' batteries died and when we try to charge them the phone won't charge (won't power on, no notification light). The thing is that when we take out the battery and just plug the phone in directly to the a charger without the battery in the actual phone, a symbol of a battery with a question mark in it appears on the screen.
I do not know about OP but I have bought a new battery and have still been experiencing the same problem.
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Seems to me that maybe the charging pins are short check to see if there is maybe rust on it....take it to a technician in ur local area maybe worth a 10$ fix
My wife 's brother gave me a galaxy S3, so i power off the Ace 2, remove the battery and i put it in its box for back up, i have to notice that till that day it worked fine.
After one month i wanted to check something so i put the battery on again and i try to power on, the samsung logo come on the screen but after some seconds it reboots.
I could open neither the recovery mode, only at download mode, i close it again and the next day it does not power on at all and it does not charging.
Any suggestion how can i resurrect it?
thanks and sorry for my bad english
Just try flash with Odin. With battery and without.
One time several years ago I flash LG GT540 without battery.
Phone no respond when battery be on it.
Wysłane z mojego GT-I8160 przy użyciu Tapatalka
Good Morning all....
Yesterday I took my phone off the charger, played some of my games I play and then took a nap....battery percentage was probably still around 80% at this time...when I woke up, the phone was off. I plugged it into a charger and when the battery displayed it said it was 1%. I let it charge to about 30% and tried to turn it on. All I got was a bootloop of the LG symbol in the beginning. After that I tried to use recovery mode to clear the cache and it still just jumped back to bootlooping. I then tried factory reset from recovery mode and it just sits stuck on the yes or no screen to do the reset. I then tried to flash the firmware using the LG tool on my computer and it starts to flash then says it has lost communication with the phone, and to try again later.
Any ideas? Totally Stock LG G4 with the latest update.... I love my phone and hope theres a fix for this.
sounds like you got the dreaded bootloop issue... this is a known hardware defect that occurs (randomly it seems) and renders the phone useless. There are a few solutions if you hunt (freezer, or removing the motherboard and baking it in the oven [precisely]) but your best bet is to go to verizon and get a new one warrantied (no promises it won't happen again) or mail it back to LG for them to repair, sadly.
nice phone, until it isn't..