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I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
New rom? Just in case something did happen with the rom somehow.
Sent from my LG-P930
I'm also having the same problem on official Bell ICS...
accent1016 said:
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
Click to expand...
Click to collapse
Why not use the official release?
accent1016 said:
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
Click to expand...
Click to collapse
Voice data is not sent over the LTE network but instead is sent over EDGE, HSUPA or HSDPA (gsm) networks. This is because LTE was designed to handle data only. Currently a few mobile operators are begging to launch voice over LTE capabilities (VoLTE). However ATT does not support VoLTE capabilities so whenever you place or receive a call your handset will switch to the gsm network to handle voice.After the call has ended your handset usually takes a few seconds to automatically switch back to LTE if available. During the time your phone is switching back networks your data will be inaccessible. If your phone does not switch back or your data never returns then you can toggle on/off airplane mode to reset it as you have mentioned doing. This should not be happening very often, unlike what you describe. What I would suggest is flashing HoNo's CWM official V20c ICS from att. This will update your phones baseband and firmware for your radios and I've also heard is more stable and has improved battery life. Hope I could help.
Sent from my Nexus 7 using xda app-developers app
accent1016 said:
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
Click to expand...
Click to collapse
I had the same problems with the leak at home where I have a weak signal. Never had any problems with CM9 or GB. When I switched to the official rom all those problems went away. So I think it was just a baseband issue with the leak.
Sent from my LG-P930 using xda app-developers app
We ( my wife and I) got the same issue... With Bell.
So we sent both phone ( GB by the way non root ) to bell to get them repair ...
Sent back the phone... 1 h later ... got the same issue .. so they ( futuretel in Markham Ont Canada) dont find the issue, they just reflash the phone.
sent it and ... weeks later got it back ... lost it again ... but they change hardware and also reflash.
Now it's my turn ...
I'm still waiting for my phone because when i got it back, got issue ( probably firmware ) because I lost the speaker and speakerphone ... so if someone call me i was not able to ear them...
Sent back the phone again for repair and now i'm waiting.
Update my wife phone 2 day's ago with ICS from LG( bell ) and I dont think she got the issue.
If it's happening again, LG will have to step in because it's 2 repair for the same issue.
Since we are not alone in this situation we will be able to remove the hypothesis
of interference in our house!
And again ... when I was talking with someone from Bell support, I told them I would like to try custom Rom if the issue is still there...
The person agree with me... yes weard from someone from bell...
Other than that ... it would be good for people to "catlog" the drop signal / no voice service...
Some one have a good tool that can track that specific issue ?
Thanks!
I love the phone and having the hardest time resisting turning the phone back in. I'm on my 2nd S3 and my third Sim card. Everything appears to be going well but I noticed that when my phone is in WiFi calling mode, incoming calls go straight to voice mail. I don't get an alert or anything. If they leave a voicemail, I get that. I searched other phones that have had this issue not just the S3. I am running stock OS but I am rooted.
Can anyone else verify that there incoming calls are working on Wifi Calling ? Any ideas on what I could try ? outgoing calls work fine.
EDIT: Sometimes calls go through, sometimes it doesn't. When it does go through, I can't swipe the green button to answer. It goes through the swipe motion but nothing happens. When I am off of WiFi calling, I can receive calls correctly and I can properly swipe to answer them
soljaofjesus said:
I love the phone and having the hardest time resisting turning the phone back in. I'm on my 2nd S3 and my third Sim card. Everything appears to be going well but I noticed that when my phone is in WiFi calling mode, incoming calls go straight to voice mail. I don't get an alert or anything. If they leave a voicemail, I get that. I searched other phones that have had this issue not just the S3. I am running stock OS but I am rooted.
Can anyone else verify that there incoming calls are working on Wifi Calling ? Any ideas on what I could try ? outgoing calls work fine.
EDIT: Sometimes calls go through, sometimes it doesn't. When it does go through, I can't swipe the green button to answer. It goes through the swipe motion but nothing happens. When I am off of WiFi calling, I can receive calls correctly and I can properly swipe to answer them
Click to expand...
Click to collapse
Ah-ha, you just solved a mystery for me! I like to have my phone automatically connect to any wifi in my usual hangouts to save data. I kept wondering why I was missing calls without hearing my ringtone. I have a theory on what is happening. Back on my old Vibrant, wifi-calling could not work on slower networks. I could get it to initialize but never could it actually make a call. I noticed this when up in the mountains at a lodge that had very slow internet. Maybe it's the same issue? Hopefully others will chime in.
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
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Click to collapse
Disappointing. Are you on T-mobile? (I expect yes as this, to my understanding, is the only US network licensed to use wifi calling?)
I am thinking of buying an S3 but I have to have wifi calling working on UK operator orange.
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Click to collapse
I think most of these threads are locked because XDA is trying to separate them all. Anyways, this is the only way I could respond. Since my first post, I have had more positive experiences with wifi-calling. I think it may be a little of both, slow connection and this newer implementation. On a slow connection it definitely wont work correctly which is what I would expect. What I mean is you can't successfully answer or make a call as the phone app will just hang. Going straight to Voicemail is another mystery altogether. I have 4g internet at home so there is no reason I can think of for that to happen. But like I said since my first post I have successfully made and answered several calls from home using wifi-calling and even a few from a location that had decent internet. Call quality was decent for what it is.
Guys, take a look at this thread. It concerns wifi signal dropping and re-enabling. That would certainly explain why some of the calls made to me when I was at home on wifi went to Voicemail even though I have 4g. I did notice some of this last week.
http://forum.xda-developers.com/showthread.php?t=1790187
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
Wifi Calling
sflagg73 said:
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
Click to expand...
Click to collapse
Disappointing. Are you on T-mobile? (I expect yes as this, to my understanding, is the only US network licensed to use wifi calling?)
I am thinking of buying an S3 but I have to have wifi calling working on UK operator orange.
This happens on sprint phones as well...
I see this thread is open again. My experiences with wifi-calling have bore out what I thought: A weak signal will cause problems. I only wish that every call went to voicemail. What happens often with me is that wifi-calling will partially work, as in I can answer a call but the person can't hear me at all and I may catch one or two words from them. If they terminate the call, the phone app is fine, but if I terminate the call, the phone app hangs and freezes everything! Today it was so bad I had to pull the battery and reboot. Maybe wifi calls going to voicemail is an imperfect function that Samsung or rather T-Mobile built into the app. It kinda makes sense as this app could never complete a wifi call if you were connected to slow internet when it was a separate app. In any case I would rather have my wifi calls go straight to voicemail (and get a pop-up notification) than have the app try to work but wind up hanging my phone. What do you guys think?
I don't know about slow networks. I've already exchanged one T-Mobile S III because of Wi-Fi calling problems. My replacement works much better on my work network than it does on my home network and it is much, much slower than my home network is.
dcugooner said:
I don't know about slow networks. I've already exchanged one T-Mobile S III because of Wi-Fi calling problems. My replacement works much better on my work network than it does on my home network and it is much, much slower than my home network is.
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Click to collapse
This isn't particularly good news for me. If it isn't software problem that manifests when coupled with a slow network then a future update won't fix it. That's what I was hoping the problem would turn out to be. If its hardware, then the time I have to do something about it is limited as I dropped my first phone and the replacement has a limited warranty, I think. Plus, I've paid to have invisi-shield placed on the front and back and would have to eat that cost if I get another replacement.
Epic Fail
I have this issue and am at my wits end to resolve it. Wifi calling is a major feature that worked fine(except echo) with my Vibrant. However, nothing I have tried will fix my ability to answer calls on WiFi. I have the SIM from the GS3 box. My E911 address exists since my bb8900. WiFi Power Save is off. All routers I use, Linksys E4200 and Linksys WNR1000, Linksys 614. Wireless N and G. T-mo CS could not help. I understand that the WiFi calling changed from UMA to IMS. No separate app. GS2 users with same issue. Anyone with a clue? Please help.
IrieBro said:
I have this issue and am at my wits end to resolve it. Wifi calling is a major feature that worked fine(except echo) with my Vibrant. However, nothing I have tried will fix my ability to answer calls on WiFi. I have the SIM from the GS3 box. My E911 address exists since my bb8900. WiFi Power Save is off. All routers I use, Linksys E4200 and Linksys WNR1000, Linksys 614. Wireless N and G. T-mo CS could not help. I understand that the WiFi calling changed from UMA to IMS. No separate app. GS2 users with same issue. Anyone with a clue? Please help.
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Click to collapse
how did you turn off the wifi power save?
I experience the bad quality calls on wifi, at my workplace it is perfect, but at my home, its terrible.
my home network is faster than my workplace.
I think this is something to do with the firewall as well.
and I couldn't find the way to turn off firewall on the dam verizon fios actionnet router.
---------- Post added at 01:27 PM ---------- Previous post was at 01:27 PM ----------
you can also try to broadcast the wifi on channel 3 only, that helped me in my case.
WPSM
There is a link earlier in this thread to another XDA thread. Phone app --> *#0011# --> menu button --> WiFi--> Press WPSM On/Off button.
My GS3 would drop a WiFi signal 3 inches from the router at work and 3 feet from the router at home. At least THAT is fixed now. However, I don't seem to get the same WiFi signal range as my Vibrant did using the same routers Trying the channel 3. I do have a few setting set to auto at least on my home router.
-greenboy- said:
how did you turn off the wifi power save?
I experience the bad quality calls on wifi, at my workplace it is perfect, but at my home, its terrible.
my home network is faster than my workplace.
I think this is something to do with the firewall as well.
and I couldn't find the way to turn off firewall on the dam verizon fios actionnet router.
---------- Post added at 01:27 PM ---------- Previous post was at 01:27 PM ----------
you can also try to broadcast the wifi on channel 3 only, that helped me in my case.
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Click to collapse
when my wifi calling was giving me issues i had to go on the tmobile site and set my area for 911 calls for the wifi calling. after that it worked flawlessly
duhitsrandy said:
when my wifi calling was giving me issues i had to go on the tmobile site and set my area for 911 calls for the wifi calling. after that it worked flawlessly
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Click to collapse
Yes, that's required, but not the underlying issue of the thread.
I've had wifi calling weirdness too. I called my sisters Verizon cell and there was no tone but after xx seconds it got her voicemail. When I call my phone on my house phone (Comcast) my phone rings but there's no tone on the house phone!
I NEVER get a ring. Just someone picks up our voicemail does.
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!
Hello Everybody,
My phone n7100 with rooted stock rom 4.1.2 .
I was sitting with a friend and he was ringing my phone, but the network said the the phone is closed.
it was very strange the phone was turned on, and i can call him normally and his phone would ring, so there is no problem with calling,
Just with receiving and it can be fixed by restarting the phone OR enabling then disabling flight mode.
it happened to me around 3 times, whats annoying is that you never know when the phone hangs or you cant receive calls unless you meet someone who tried to call you before.
I don't know what is the problem exactly, so if somebody got any idea to share ??
Thanks.
This problem is more related to network. Check out using different simcard or other network operator.
Sent from my GT-N7100 using Tapatalk
You're not based in the UAE by any chance? The Phone company here just rolls out that sort of message rather than admit that their network sucks and they cannot route the call.
I don't actually mind that they can't route the call, but it really bugs me that they have to lie about it.
If I switch on wifi calling on Tmobile, caller cannot hear any dial tone/ringtone when they call me but my phone will ring as normal. One thing I noticed is that the caller is calling on a landline. I called Google support and they are not aware of this issue and send me a replacement phone. I have the same problem with the replacement phone. Does anyone have the same issue? Any idea on how to resolve this?
i been having it the other way around..
i am on verizon google pixel xl , and when i been calling lately, no dial tone.. but other person answers .. .
im rooted, and unlocked..
other day my dial screen had scrambled lettters too . .
helloagain said:
If I switch on wifi calling on Tmobile, caller cannot hear any dial tone/ringtone when they call me but my phone will ring as normal. One thing I noticed is that the caller is calling on a landline. I called Google support and they are not aware of this issue and send me a replacement phone. I have the same problem with the replacement phone. Does anyone have the same issue? Any idea on how to resolve this?
Click to expand...
Click to collapse
I am having the same problem on my new Pixel XL with WiFi calling on my end. I didn't have this issue on my Nexus 6 or 6P, so something is going on. I'm following this for a resolution.
EDIT: Yesterday my brother called me from his Verizon mobile phone and didn't hear it ring on his end, so it doesn't seem to be a landline only issue.
I'm bumping this up as it's still happening on my stock rooted Pixel XL with the January NMF26U update, and I haven't found any resolution anywhere. Has anyone else had this problem and found the solution? It sucks that I can't use WiFi calling because of this issue.
JimSmith94 said:
I'm bumping this up as it's still happening on my stock rooted Pixel XL with the January NMF26U update, and I haven't found any resolution anywhere. Has anyone else had this problem and found the solution? It sucks that I can't use WiFi calling because of this issue.
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Click to collapse
I dont think it's the phone, or at least not just this phone. I had the same thing with other devices using Wifi Calling.
pcriz said:
I dont think it's the phone, or at least not just this phone. I had the same thing with other devices using Wifi Calling.
Click to expand...
Click to collapse
Agreed, although as I said in my first post, this didn't happen on my Nexus 6 or 6P. I have the same ISP and the same T-Mobile Personal Cellspot/WiFi Cellspot Router that I had with the other phones. I see that you are on T-Mobile as well, and most of the complaints I find online are also T-Mobile customers with various phones.
Has anyone figured out a solution?
I'm currently on T-Mobile and I have the same issue. I thought it was on a landline at first, but tried with a co-workers phone (Sprint) and it doesn't ring on his end but on mine it does.
Called my phone using my wife's phone, Pixel as well using T-Mobile and hers rings.
Kind of weird.
Sent from my Pixel XL using Tapatalk
I'm out of town until next week so I can't install the 7.1.2 beta yet. I have seen talk of VOLTE improvements with it, so maybe it will help this issue too.
Sent from my Pixel XL using Tapatalk
Hopefully it works.
Just missed 10 calls from my boss. He said there was no ringtone and it wouldn't go to voicemail.
I mentioned before that it did go to voicemail even after not sounding but now this is ridiculous.
Some people with T-Mobile have the issues and others don't. Might have to call T-Mobile.
Checked all the settings in that "special" menu and everything's provisioned.
Sent from my Pixel XL using Tapatalk
I have this problem. Person calling me hears no ringing, just dead silence. Often they will hang up and call again because they think something's wrong (I mean there is...but so annoying lol). I haven't called T-Mobile yet. Never had this problem on my 6P. Only the Pixel.
Does anyone know if this has been fixed yet? I'm afraid to switch back to WiFi calling until it is, as I can't afford to be missing calls because people don't hear the ring on their end.
Have you guys filed a ticket with Google and T-mobile about this? I sent feedback through the Settings->Phone status way. It's definitely still happening on my Pixel XL with stock 7.1.1.
This is also happening to me. I'm with T-Mobile on their Prepaid Legacy plan. Brand new unlocked Moto 5g Plus.
Any incoming wifi calls and the caller gets silence and never sent to VM. On my end everything seems fine, I hear it ring and once I answer the connection is great. My old Galaxy has wifi calling and worked with no problem.
I've done a factory reset and gone through about every setting three times over. I pretty much bought the phone specifically for wifi calling since I live in the sticks and now can't even turn it on without missing calls.
welp11 said:
This is also happening to me. I'm with T-Mobile on their Prepaid Legacy plan. Brand new unlocked Moto 5g Plus.
Any incoming wifi calls and the caller gets silence and never sent to VM. On my end everything seems fine, I hear it ring and once I answer the connection is great. My old Galaxy has wifi calling and worked with no problem.
I've done a factory reset and gone through about every setting three times over. I pretty much bought the phone specifically for wifi calling since I live in the sticks and now can't even turn it on without missing calls.
Click to expand...
Click to collapse
Others have said that the June security update fixed it. After flashing that, I turned on WiFi calling again and it works for me now on my Pixel XL. If you haven't installed it yet, you should anyway.
hi there,
i am new with OnePlus, and am i really so happy from that decision.
just i need one strange question. While on phone call i cant use internet connection on my both service provider ( different gsm companies btw ). even my old M7 was able to done that. have i done something wrong on settings? or this is like that?
thnx
regards
I can't use internet while on call me neither
No issues here. But I'm using a single sim for both data and call.
Iam on OOS 8.1 beta 4 using 2 sims, same can't use 4g when on call but only sometimes I have noticed my 4g drops down to 3g while on call, there should be a solution to this, I am gonna try some 4g booster apps from play store lets see if they help, cheers everyone.
Don't think this is an issue. I don't recall I could do this ever on any phone. But if you are connected on wifi there is no trouble at all. Guessing you can't do both ?
diminou91 said:
Don't think this is an issue. I don't recall I could do this ever on any phone. But if you are connected on wifi there is no trouble at all. Guessing you can't do both ?
Click to expand...
Click to collapse
there's an option in "developers options" "mobile data always active" , if u read the little detail underneath it it says mobile data will be on even if the WiFi is connected I presume this way both will be on, but I still don't know if mobile data disconnects at the time of making a call, but I will experiment and see what happens, cheers.
I had the same issue on my OnePlus3 a while ago. I haven't encountered it on the 5T though. I'll try to look for a solution when I get home. In school atm.
I'm using turkey Vodafone and when I'm on call i can use internet but it drops to 3g from 4g, unless you use volte its normal when it drops to 3g.
Yep definitely an issue. I'm Virgin Media and EE
Don't remember it being the case on the OP3 but could be wrong
On op3 I remember having the same issue. And note 3 and note 1 too. That's why I don't think it's an issue per say. Maybe a wrong implementation or something. Can maybe be fixed by a piece of code (magisk or xposed)?