For 2.5 months I've been going round and round with AT&T with connectivity issues with my note 5 and my microcell. It happens about 50-75% of the time I will go to text or call someone it will disconnect from the Microcell. I have had 6 different techs say it isn't a known issue and one that says it is. My note 4 had no problems. The latest tech told me to give him until Tuesday to work this out one way or the other. Anyone else having the same issues?
Not the same but my phone will make a call but acts like it's on mute. On speaker, BT, or the phones built speaker.
Sent from my SM-N920T using Tapatalk
I'm trying to figure out if this is a Samsung as a whole thing or just the Note 5 as my Note 4 was fine.
Microcell seems be playing move here. Seems there setting in Microcell y that takes hand offs, are something like it. But I sure u checked it all ready.
From space using SM-N920A.
So not sure if this helps but here is my experience. I went from a note 4 a note 5 and the white microcell didn't work at all. My wife's S5 worked fine as did my note 4. Att replaced the microcell with the newer black version. This did allow my note 5 to recognize the microcell and work. However, it does sometimes drop calls when I am on the phone for a while. Also, I notice in the morning the microcell has one or zero bars of service but still shows its connected. A power cycle of the phone works or the microcell does start to get service as I use the phone more. It's been good so far but not perfect.
Escobar27 said:
So not sure if this helps but here is my experience. I went from a note 4 a note 5 and the white microcell didn't work at all. My wife's S5 worked fine as did my note 4. Att replaced the microcell with the newer black version. This did allow my note 5 to recognize the microcell and work. However, it does sometimes drop calls when I am on the phone for a while. Also, I notice in the morning the microcell has one or zero bars of service but still shows its connected. A power cycle of the phone works or the microcell does start to get service as I use the phone more. It's been good so far but not perfect.
Click to expand...
Click to collapse
Thanks, I have the black microcell and I have tried all that. My microcell has all bars always as dose my note 5 until I go to text or call then it boots me off the Microcell I lose all bars on the phone except one. Then I reconnect to the Microcell sometimes it takes 3-4 times to work.
k5mitch said:
Thanks, I have the black microcell and I have tried all that. My microcell has all bars always as dose my note 5 until I go to text or call then it boots me off the Microcell I lose all bars on the phone except one. Then I reconnect to the Microcell sometimes it takes 3-4 times to work.
Click to expand...
Click to collapse
hello, hey i had the same issue with my note 5 and my wifes s6. They had to re register my cell a few times, and do some other of their black magic to get my note 5 to work. My wife s6 still did not work till they disabled something called hand off or something of that nature. Sorry i forget what its called been a few months since i had to deal with them. I had the white tower, then they sent me the black tower. I still have issues with dropped calls once and a while and some times have to restart phone to get it to connect to tower but. works better now then it did. Its not you and yeah they should know about it i called them to cancel my plan if they did not get it fixed.
I upgraded from a note 4 and had trouble with my N5 and my microcell. It never connected and the other three phones in the house did just fine. I went through a few steps with online chat. What finally worked was to remove the microcell from my account settings and then add it back. This forces a reinstall and complete set-up from scratch. the unit did a software update as part of the process. the whole process took 30-50 minutes. My N5 connected immediately upon completion and has been rock solid since.
I have the black microcell and the note 5. Only issue I have is sending MMS with it, but that is likely due to a configuration issue with my wifi. No voice or texting issues otherwise.
I have a newer black microcell and a Note 5... If i am connected to the Microcell while in a poor HD Voice (Voice over LTE) area... If my phone connects to the Microcell AND is on WiFi... half the time my calls go right to voicemail and I don't get my texts. It is even worse if someone sends a MMS photo, it seems like everything stops then and doesn't even attempt to connect. Funny thing is, if I turn off WiFi everything seems to work fine.... I just unplugged the microcell and am dealing with the less than stellar signal in my area... Where is the WiFi calling already? :-/
I was thinking about getting a micro cell. If there a deal? T mobile gives them.out for free now. Also, any health issues in having a cellntower in your home?
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
I have absolutely ZERO issues using my old (pre=4G LTE) microcell with my Note 5.
I have a black micro cell tower and a note 5 and I have turned off the micro cell tower until I want to waste some more time with AT&T on the issues.
If you look outside the forum you will find a lot of complaints about the micro cell tower.
All my lights are on the micro cell tower have always been on since initial setup and a couple of service tries.
During one service call with a rep the phone call disconnected when all bars were on phone with micro cell connection indicated. That was the last time. I may try again sometime but for now it is unplugged. To many dropped calls and no connection or bars on phone. When I restart the phone it usually reconnects but it is still subject to dropped calls and unsent text messages.
I will comment back if it ever works correctly when I feel like trying tech support again.
Having issues as well. Note 5 on my old white/orange microcell worked perfectly, except of course no outgoing MMS. I got upgraded to the black newer microcell, $75 credit brought it down to $75, and there is a current rebate for that so it was free. Now my N5 drops calls, and at times doesn't show it as connected. Nothing comes up on troubleshooting with a rep, and they even had me change m SIM. Kind of funny, but I'll probably go back to the white/orange older microcell.
Microcell Note 5&4 issues
I've been having connecting issues with my microcell both white and black for sometime and recently discovered a remedy that baffles me. I have the Note 5 and my wife has the Note 4 and we both would go minutes to hours before the microcell would connect to our phones. AT&T was prettty much useless and time consuming at best. With both my wife and I home I got the idea to call her cell and not have her answer. As soon as I hung up the microcell connected. I've done this 2 more days consecutively and it continues to work! Any ideas and can someone else try this?
DJ
Well my white microcell went out. Since then they sent me a black one. @ first I couldn't get it to connect but for few seconds. Then I deactivate then reactivate the device. Set device for "Automatically Hand Out" . Now it seems to be playing nice with Note 5.
Sent from Samsung-SM N920A using MultiCam Black Tapatalk.
I have the exact same issue with Note 5. The phone says ATT Micro Cell, and the bar is full, but as soon as I send a text, the bar goes down to single bar, and take a while to sent a simple text...my S4 has no problem whatsoever...
I have same issues for past few month and for past few weeks it has become more noticeable. I'm getting a replacement for my white one so I'm hoping its fixes teh issues, but looking at comments here and also over internet looks like its a widespread issues hitting Notes 5.
I've the same issue with samsung note 5. My gf's iphone 6s works great with the at&t microcell and samsung note 5 sucks. It acts so bizarre . As soon as you text sometimes, the signal quickly drops from 5 bars to 1 or almost 0 bars and then the text message says it's trying to send. And then fails. But the receiver 50% of the time receives it ansd 50% not. You think it failed and you try to resend again and your recipient receives duplicates. I've been facing way too many issues with samsung note 5. I'm now seriously rethinking every buying a samsung again. I had and still have issues with regular cell reception, regardless of everything off on the wifi, it keeps searching and reconnecting back to wifi even if it's off (yes yes, i turned off all smart connect, at&t auto connect, everything else on it). Drives me crazy. Now this micro cell issue. the iphone works like a charm.
i picked up a used old style 3g microcell (white nd orange) on ebay for $8 (YES EIGHT DOLLARS) shipped. It came without a power adapter but who doesn't have a drawer full of them? Fired it up registered it and within 30 mins I am up and running. No issues so far in my basement apartment using my Note5 latest ATT firmware stock. MMS txt and calling are far superior than what it was like without this!
Related
My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
ballenone said:
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yeah it's really weird, when I was using mt4g, it would do that randomly as well, I'm not sure if it's a phone or a network issue. Anyone else experiencing this random drop in data?
Same here I think it's a common issue with tmobile devices.
Sent from my SGH-T999 using xda premium
I think is just the network it had happened to me but while driving some place and Idk if is the coverage but other then that I do see going from h+ and 3g, I have a custom theme install
Sent from my SGH-T999 using Tapatalk 2
I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
aznmode said:
I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
Click to expand...
Click to collapse
Ha ha tell them to give you credit Lmao
Sent from my SGH-T999 using Tapatalk 2
It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
hedjemunkee said:
It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
Click to expand...
Click to collapse
This is very good for a lot of reasons!! Can't wait.
Sent from my SGH-T999 using Tapatalk 2
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
cwalker0906 said:
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
Click to expand...
Click to collapse
I've only experienced outright loss of signal once, which was last night. So far nothing else has happened really. It was just odd that my phone won't even go into airplane mode until I rebooted the device.
Same thing happened to me. I was actually quite worried and about to send my phone back. Everything seems to be working okay now. No issues.
Sent from my SGH-T999 using Tapatalk 2
this has driven me mad for the past few days. recently I upgraded to a S3 and my dad got a S 4G (which was released 2 years ago). while we were in Costco, my S3 randomly switched to Edge while the S 4G has 4G all the time. ALso we were on vacation to San Francisco so I could experience "Tmo largest 4G network." While we were in a hotel in Fremont, my S3 again switched to Edge and back to 4G randomly while the S 4G had 4G. also the signal is not stable at all. sometimes(1 or 2 times) it even dropped to zero bar. SOMETHING wrong with samsung phones. I read somewhere someone had this issue with the S2 also. I can live with the HSPA+ for 2 years, but hey dont give me random Edge like that
I plan to go exchange for a new phone at Costco... probably a new S3 to see if the issue still exists...
K12123 said:
My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
Click to expand...
Click to collapse
T-Mobile's 4G network works in a interesting way (do all HSPA+ networks work this way?). They idle in UMTS mode (3G) until there is network activity, and then switch to HSPA+ (4G) mode. The network changing is an automatic thing does to save battery life ("Cellular standby" is often the largest battery drains).
Ever use an AOSP-based ROM (i.e. Cyanogenmod)? You'll sometimes see the network indicator in the status bar switch between 3G to H+ to 4G, etc as you use it. Stock T-Mobile ROMs are hard-coded to always say "4G", but if you go to Settings → About phone → Status, you can watch the network type there change as well as the phone does anything over the cellular network.
You should never be dropping to GPRS or EDGE. Perhaps the mechanism described is defective on your phone?
Happened again today. Had signal but no 4G, not even Edge, just bars. i think it happens whenever the signals low. Thoughts?
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
---
Reset didn't work. Passed on to level 2, there submitting a service request to check reception in the area. Need to follow-up on Friday if the reception is still bad. Since I'm in Cali I do have 30 days to return the phone.
I have similar reception issue but I dont lose signal completely. I will go from 4g(hspa+) to 3g to edge then it will switch back to 4g after 30secs-60secs. Quite annoying since I will be stationary and it will happen and it happens more when Im in a car. Never had this problem when I had the Nexus One.
sfsilicon said:
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
Click to expand...
Click to collapse
Question. With your s2 what happens if you're in an area without 4g? Do you get edge?
Sent from my SGH-T999 using Tapatalk 2
I am having the same issue. I had perfect 4g coverage all over my town, (I live in south texas). The problems started 2 days ago, when I lost all 4g coverage. I took out my sim card and placed it back in and the 4g logo came back on. But now I have been noticing that my cell signal will completely drop and then slowly come back up. This has happened several times. I also went to tmobile and changed my micro sim card and the issue remains. AND NOW I AM ON EDGE!!!!!
Has anyone been able to get a replacement and did it fix the problem?
Sent from my SPH-L710 using Tapatalk 2
My Note is 4.4.2, rooted and have stock ROM. I use T-Mobile Booster at home.
Since I upgraded to 4.4.2, I have tons of dropped calls even when I have full 4G LTE and or Wi-Fi signal. This occur more often at home.
However, my wife iPhone 5S, which is also on T-Mobile, does not get dropped call at all. I tested this numerous times since I have to keep borrowing her iPhone to do work calls. The Note 3 just dropped calls left and right.
So I know the issue is the Note 3, since iPhone at the same exact location doesn't have this problem.
Anyone know any fix for this?
[UPDATE]:
So after numerous Google research, reading various forums and talking to T-Mobile, here's what I find out:
1). The issue affects 4.4.2
2). The issue affects the phone and certain cell station
3). Happen mostly when the phone is connected to Wi-fi.
Something is making the phone and the cell station incompatible with 4.4.2, because when I experience dropped call, the iPhone and (borrowed) S4 do not, even though I am still sitting in the same location and connected to the same cell station.
So FYI... I am looking at the probability of selling the phone if this continues.
I'm getting the same thing
Same here
Uh oh...this seems to be more of a common problem.
Any tricks here that can at least reduce the drop call? Just today I was in a 2 hours conference call and the call dropped 4 times. Had to borrow (again) my wife's iPhone.
And I was sitting in the same spot, 4 bars signal.
Same except I never use WiFi calling and get several drops a day.
Sent from my SM-N900T using XDA Free mobile app
Never had dropped calls on my Tmobile Note 3 yet. Now i just updated my Note 3 to 4.4.2 back in October and I've used Hyperdrive 6.1, Tweaked 3.9 and 3.95 and now using Effortless 8.0 (all with Lean Kernel) and i haven't had a dropped call ever. And im not in a urban area either im about hour south of Philly. So I don't think it's just a 4.4.2 in the Note 3 issue per say.
Hello- I live in a crappy area for reception to say the least! T Mobile seems to be the best option as I have a great Ubiquiti WIFI network setup up at the House- For whatever reason I have been missing a ton of calls and text's when on WIFI calling with the S6.
I didn't seem to have the same issues with the iPhone 6? Any others experiencing the same issues? Do you guys have any suggestions?
Thanks so much!
-Scoob
Yes, I am not rooted and my S6 edge shows "missed calls" when on Wifi. The phone doesnt even ring. It happens most of the time.
VICosPhi said:
Yes, I am not rooted and my S6 edge shows "missed calls" when on Wifi. The phone doesnt even ring. It happens most of the time.
Click to expand...
Click to collapse
I am rooted. TWRP installed. Stock Kernel. Absolutely NO issues with WiFi calling. In fact on all my older Galaxy devices including my S5 I always had issues. So far call quality superb. No WiFi calling issues.
At this particular hour I'm not rooted, wifi calling has worked fine except for one glitch, when I initiate a call overseas it almost invariable fails but if I dial again it goes right through. No idea what to make of that.
Alright, I am rooted now...let's see if that does anything to Wifi calling. Still have stock recovery and kernel.
Yep, two phones, both have them. Tried to get a replacement, but the guy was being a corporate line tower and it really irritated me that I spend 2.5 hrs dealing with him and driving 38 miles to and from just to get home with nothing. I refuse to pay a restocking fee. Nobody had a white S6 Edge 32 GB. I got stuck with a Black on Thursday due to a lack of stock. Great customer service, right..... The idiot manager asked me "what do I get by giving you a phone from my inventory and lose money and get in trouble for it?" I said it's a customer satisfaction thing. What kind of a person think it's reasonable to lose 10% battery life with a 1 hr phone call on Wifi calling?
If you're missing calls it's because of your WiFi connection. When you have a bunch of devices using the same WiFi they kinda take priority over the phone so you miss calls. Go into a Tmobile store and ask for a FREE WiFi router. It is designed to prioritize WiFi calling over everything else. I have one and it works great
My issue is that no one can hear me and sometimes I can't hear them. It happened on my iPhone 6 Plus too and not just at my house.
wildbill014 said:
If you're missing calls it's because of your WiFi connection. When you have a bunch of devices using the same WiFi they kinda take priority over the phone so you miss calls. Go into a Tmobile store and ask for a FREE WiFi router. It is designed to prioritize WiFi calling over everything else. I have one and it works great
Click to expand...
Click to collapse
I have just received my third Galaxy S6. I am unable to receive calls about 90% of the time on WIFI. I have the tmobile wifi cellspot router; it makes no difference. I am 4 feet from the router with a perfect connection. My 3 year old HTC One S has no problem making and receiving calls on the network or on the WIFI connection. None of my phones have been rooted. I also tried the SIM card replacement. No dice. This is discouraging.
I've had the same issue, would love to hear a solution X_X
I have a 128gb pixel XL with Verizon, which I purchased through verizon as well. Randomly at times just as I'm going to place a call it will start ringing and then disconnect and it will show loss of signal. This has also happened while I was on a call. I'm on the latest firmware as well. Has any body else ran into this issue?
I ran into this last night. I'm a sprint customer with pixel xl ordered from Google. I am on V software. It could just be the fact it's only connected to one 4g band which has low strength in the area we were at during the drop times. Mine hasn't done it since last night might have been in a dead zone
Yes, this has happened many, many times to me. I have a replacement coming that hopefully will take care of it.
Sent from my Pixel XL using Tapatalk
droidiac13 said:
Yes, this has happened many, many times to me. I have a replacement coming that hopefully will take care of it.
Click to expand...
Click to collapse
For me its switching from band 13 to band 4.
I don't have this issue at all on TMO but in my area (Chicago) TMO is exclusively band 4. So this would lend some support to the possibility that this is happening when switching bands as I don't ever switch bands and don't have the issue (3 different Pixel devices that I've used since launch and none have exhibited this behavior).
I never had this issue on my Pixel XL, but then when I switched to the Pixel it would drop every single call I made and take 2-3 minutes to get a signal again. This was using the Verizon SIM card it came with. I then got a different SIM card and while it hasn't dropped a call since, I still notice that randomly throughout the day it loses signal where I have never lost signal before. I then wait 2-3 minutes and all of a sudden, it's back to strong LTE signal.
I'm on the fence about RMA'ing it. Anyone have any thoughts on whether or not this is a software or hardware issue? I don't want to be stuck with this problem.
-Collin-
Any resolution to this yet? I've tried swapping the sim to no avail. Running custom kernel and pure Nexus.
I'm on Project FI and sometimes the phone would switch to T-Mob for no apparent reason, which has extremely bad signal. While USC has over 100 times better signal, the phone for no apparent reason would switch to crap. That usually results in no calls being made at all. One trusty remedy is type in a dialer code to switch to next provider.
jnyce87 said:
I have a 128gb pixel XL with Verizon, which I purchased through verizon as well. Randomly at times just as I'm going to place a call it will start ringing and then disconnect and it will show loss of signal. This has also happened while I was on a call. I'm on the latest firmware as well. Has any body else ran into this issue?
Click to expand...
Click to collapse
I also have the 128GB XL (quite black) from VZW. I had absolutely no issues with it until about 2 weeks ago. That's when I started experiencing this same issue. The signal bar goes clear and i lose service for a few moments. In watching the SIM status, I can see where the status will go from "In service" to "Radio off" to "Out of service" back to "In service." I also took screenshots of it doing this. The weird thing for me is that it only happens when I'm at work (I usually have full bars for reception). VZW seems quite baffled at this issue. They have replaced my phone twice. This 3rd phone is doing the exact same thing the other 2 were. I did a chat session with Google Support, and the 1st level tech I chatted with seemed unaware of the issue. My wife has the same phone (silver), and she hasn't experienced this issue yet at all. We were thinking about bringing her phone to my office to see if hers will display the same symptoms mine does here. Nobody else in my area has any reception issues. It's not a huge inconvenience while I'm at work since I have a desk phone. However, it is rather annoying when I cannot send a text or make/receive a call because my cellular radio is resetting itself constantly.
I couldn't post my screenshots since I have < 10 posts...
Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
Your browser is not able to display this video.
Of all the stuff people complain about, this is the only problem I have. The signal on this phone is an absolute disgrace. I lose signal where I used to get it on my Droid X back in the day. Not sure how they screwed it up that bad, but they did LOL
Turn off the 4G on the second SIM card. I had the same issue.
https://www.reddit.com/r/Pixel6/comments/w8d1ba
In denmark, mine also randomly get the no service and no sim, but it is the imr registration ther fails and i beeing kicked off the celluar network. that is thanks to googles phone are not sold in your country, so you got the finger by google...
I will work with jailbreak and so on, but many apps will stop working,.
For now my pixel 6 pro, are living a sad life in its box, replaced by a oneplus 10 pro, without any of theese issues..
it is a bit sad, the pixel 6 pro is at god phone, but google giving pepole the finger, if you buy the phone somwhere google are not selling it, i dont get it.. it is basic stuff expecting to work, the culluar no mattewr where you buy it.
I have a P6Pro, also on EE in the UK.
I had spotty network performance in the early days, but after jumping to the 13 beta it's worked flawlessly.
Unsure if this is because of A13 or due to EE "doing work in my area" as they're often prone to doing.
I'd speak to EE first, then perhaps speak to Google via the support button in settings - they offered to swap my handset out for me (I didn't swap it out in the end).
thedarkmunk said:
I have a P6Pro, also on EE in the UK.
I had spotty network performance in the early days, but after jumping to the 13 beta it's worked flawlessly.
Unsure if this is because of A13 or due to EE "doing work in my area" as they're often prone to doing.
I'd speak to EE first, then perhaps speak to Google via the support button in settings - they offered to swap my handset out for me (I didn't swap it out in the end).
Click to expand...
Click to collapse
When I was on Vodafone I had the same text from them, still after their ' solved ' the network issues, nothing really changed for me. My friend who is on EE in the area as me does not face any problem. I hope that A13 solves the issue. It is not normal that a 800£ phone struggles with the network this much
Warble98 said:
Turn off the 4G on the second SIM card. I had the same issue.
https://www.reddit.com/r/Pixel6/comments/w8d1ba
Click to expand...
Click to collapse
4G on the second sim is always off. I will try to test it turning the sim off and will let you know, thanks.
singh7 said:
Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
Click to expand...
Click to collapse
Yeah I have the same issue as you are reporting, three drops in city on the train on the way to work. Just get the exclamation mark, does not seem to self recover, I go into the SIM and disable it, then enable it again, and it instantly jumps to full 5G signal. I do note that it is more reliable for me when I turn off 5G completely, and just use 4G, then it drops back to 3G but doesn't completely stop.
I think majority of connectivity on this device is crap. WIFI is hit and miss. Bluetooth is atrocious, super slow to connect to some older devices, was fine when the phone first came out with early firmware. Pairing devices is hit and miss and also new pairing.
danw_oz said:
Yeah I have the same issue as you are reporting, three drops in city on the train on the way to work. Just get the exclamation mark, does not seem to self recover, I go into the SIM and disable it, then enable it again, and it instantly jumps to full 5G signal. I do note that it is more reliable for me when I turn off 5G completely, and just use 4G, then it drops back to 3G but doesn't completely stop.
I think majority of connectivity on this device is crap. WIFI is hit and miss. Bluetooth is atrocious, super slow to connect to some older devices, was fine when the phone first came out with early firmware. Pairing devices is hit and miss and also new pairing.
Click to expand...
Click to collapse
I do agree with you for the connectivity, it feels like they have picked random parts for the phone just to launch it as soon as they could. The money they spent on advertisement could have been spent better on the hardware.
Do you use dual sim? As I have read, the phone struggles more with two sims
singh7 said:
I do agree with you for the connectivity, it feels like they have picked random parts for the phone just to launch it as soon as they could. The money they spent on advertisement could have been spent better on the hardware.
Do you use dual sim? As I have read, the phone struggles more with two sims
Click to expand...
Click to collapse
I have only had one SIM acitvated at a time at this stage, was having issues with trying to activate my Samsung smart watch activating 4G, so switched to physical sim, for easier troubleshooting with other mobile devices, maybe physical SIM is worse in this device
singh7 said:
Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
View attachment 5682195
Click to expand...
Click to collapse
Yup had this. Ask for a replacement. Never happen again since the phone was replaced.
singh7 said:
4G on the second sim is always off. I will try to test it turning the sim off and will let you know, thanks.
Click to expand...
Click to collapse
Update: the signal improve drastically on the main sim by keeping 2G or 3G on the eSIM but that generates a new problem, the eSIM drops the network on normal phone calls, it is not stable at all, if I call a number it rings after 10-15 seconds. I do not receive calls sometimes. It is just a mess.
Had the same problem, calls droppping or not being able to answer calls.
I had KPN as a physical sim and Simyo as a eSim.
I did resolve the issue, I understand this is not an actual "fix", but thought i'd mention it.
I changed providers from Simyo to Simpel, now I have Simpel as physical and KPN as eSim.
Since then no more problems also the option to turn on wifi calling showed up, so I think the p6p just wasn't playing nice with that specific provider.
I get random total drops of data and voice connection. If I hit Airplane mode on and off, it reconnects. Maybe the phone doesn't switch well between towers? I am on Google Fi.
Between the glitches and the lack of timely updates, and the abysmal battery life, I think this will be my last Pixel phone.
It barely lasts a full day with relatively light use, but if I use Maps and listen to Youtube (screen off) ad take photos in a new town, it dies within 6 hours or less. It has a great camera, but it's not useful for travel, because it dies so quickly.
I am having the same problem with my Google pixel 6 pro and it's been happening since I think the OS 11 certainly 12 and now 13. And I have AT&T service. But I can switch from my home Wi-Fi go outside of my car sit in my car for a while then all of a sudden the little! Comes up near the date of bars on my phone and use it after driving about 10 minutes or so it automatically will reconnect to the cell tower and get data. Sometimes I get well most of the time voicemails that people leave for me I don't get a notification until I reboot my phone. I actually put my phone in my right ear I can hear it loud and clear I switch it over to my left ear and it drops down by about 50% less volume I actually went and had a ear test done and they told me my hearing was perfect in both ears so I don't know what the hell it is with this phone but now I'd spent all this money going to the ear doctor thinking I was going deaf in one ear. Never had this kind of problems with my Note 4
I find in caernarfon I get good phone signal if i go to Bangor Tesco or sports direct in Bangor I get the exclamation point mark in phone signal and can't use it but signal has always been rubbish there I'm on ee