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Hi..hoping someone can help me out.
BACKGROUND
Got an unlocked, unbranded, basically unaltered-from-the-factory HTC Desire A8181.
Been eagerly awaiting the Froyo update which I happily noted (on the phone itself) was available yesterday in OTA
Unhappily, I was unable to complete the update with it stopping around the 50% mark when I ran into a data download limit.
ISSUE
I have now tried reconnecting to get the update (Settings > About Phone > System software updates) and the phone is thinking it is up to date! (Your phone is up to date. There are no updates available for your phone)
Clearly, it isn't up to date (Settings > About Phone > Software Information: Firmware version=2.1-update1)
QUESTION
Is there a "registry" or something somewhere that I need to hack to tell it that it isn't up to date?
Thanks in anticipation - really want to get the update!!
(yes..I've tried restarting the phone..no luck though it did come up with a notification that other programs had updates but not the Android OS itself!)
DesireOwner10 said:
Hi..hoping someone can help me out.
BACKGROUND
Got an unlocked, unbranded, basically unaltered-from-the-factory HTC Desire A8181.
Been eagerly awaiting the Froyo update which I happily noted (on the phone itself) was available yesterday in OTA
Unhappily, I was unable to complete the update with it stopping around the 50% mark when I ran into a data download limit.
ISSUE
I have now tried reconnecting to get the update (Settings > About Phone > System software updates) and the phone is thinking it is up to date! (Your phone is up to date. There are no updates available for your phone)
Clearly, it isn't up to date (Settings > About Phone > Software Information: Firmware version=2.1-update1)
QUESTION
Is there a "registry" or something somewhere that I need to hack to tell it that it isn't up to date?
Thanks in anticipation - really want to get the update!!
(yes..I've tried restarting the phone..no luck though it did come up with a notification that other programs had updates but not the Android OS itself!)
Click to expand...
Click to collapse
Sounds like you using an Asian ROM, they haven't been released yet. I had the same, so I Made a gold card, changed to a WWE rom and then updated OTA.
Let me know if you need instructions.
Thanks for the reply wickedpenguin (ah..gotta to love forum names).
So that it is clear:
This A8181 is from the UK
It did indicate there was an OTA update available which as I said I was half way through prior to data disconnection - the A8181 only thought it was up to date after this update interruption.
So since it is from the UK and I did get an indication an update was available..do I have an Asian ROM? (please forgive me if I'm wrong..new at this).
If I do have an Asian ROM..did what you write before mean changing it to another type? (obviously from that it means I will need instructions if this is something I need to do)
Thanks!
I have the same problem.
I canceled the update due to i wanted to run it from a WiFi connection and now i cannot update anymore.
I receive that the phone is up to date, but it is not
Can someone help us!!!
wolfcry said:
I have the same problem.
I canceled the update due to i wanted to run it from a WiFi connection and now i cannot update anymore.
I receive that the phone is up to date, but it is not
Can someone help us!!!
Click to expand...
Click to collapse
Exactly the same thing here. I tried a factory wipe also tried wiping the cache and booting without SDCard, nothing seems to work.
I can't post links yet but had similar experiences and have documented my experience in the "Desire General" section. The key for me was to update using a Gold Card.
I had the same problem this morning, but now it's available again.
Arrgh! Foiled again!!
Ok..I second the above. I managed to get the Desire to recognise it wasn't up to date today. After waiting a LONG time for the 90Mb update I then run into another problem...
DESIRE NEEDS 25Mb phone memory to do the update!
I cleared the space but then ended up with the same problem where the phone thinks it is up to date (when it isn't).
So..take home message people - make sure your phone has at least 25Mb memory free! (bring on the App2SD)
Android OS developers - please take note that the phone should check for this prior to downloading a 90Mb system update!! Alternatively..make it obvious to the user how to run an update that has already been downloaded (I can't even see where it is on my SD card).
Now I'm back to square one. Is the day in which you tried to do a failed update a factor in the phone recognising if it is up to date or not? If so..I suppose I just have to try this again tomorrow? Grr..
@ DesireOwner10 i noticed you did a factory wipe, but did you mean factory settings restore or hard drive format (via the volume down + on/off button menu) ?
I too am having this problem recieved the notification earlier, but no longer available. My phone is or has never been rooted. Please help!!!
any solution
hi guys,
same problem for me here - it did indicate the update, but I had no time to install, so just canceled that.
Now, when I have time, there is no update available ;-) what the hell is going on ??
I don't want to use gold card if not really necessary.
Jan
Gaborel said:
@ DesireOwner10 i noticed you did a factory wipe, but did you mean factory settings restore or hard drive format (via the volume down + on/off button menu) ?
Click to expand...
Click to collapse
Thanks for response.
I bought this phone from someone else. I myself didn't do a factory wipe on it but given what you're saying, is that what Firmware version=2.1-update1 means?
It has been 2 days since my 2nd unsuccessful up date - the phone still thinks it is up to date.
I got in touch with HTC. Their suggestion was to wind the phone forward 2 years - not sure if this would work but would if I could: The phone is managing to hang onto the current date despite me manually setting it (yes, I have unchecked the "Use network-provided values" option and have even gone as far as taking out the SIM card to stop it from getting onto the cell network).
Anyone have any ideas on how to get my phone to get with the program or at least force it to go forward 2 years to see if that will work?
Thanks.
DesireOwner10 said:
It has been 2 days since my 2nd unsuccessful up date - the phone still thinks it is up to date.
I got in touch with HTC. Their suggestion was to wind the phone forward 2 years - not sure if this would work but would if I could: The phone is managing to hang onto the current date despite me manually setting it (yes, I have unchecked the "Use network-provided values" option and have even gone as far as taking out the SIM card to stop it from getting onto the cell network).
Anyone have any ideas on how to get my phone to get with the program or at least force it to go forward 2 years to see if that will work?
Thanks.
Click to expand...
Click to collapse
Exactly the same problem here. I've got the same firmware version as you. I bought the phone brand new from Amazon UK.
I read elsewhere about the date trick. I'm having the same issue updating the date, it instantly changes back. This doesn't happen when the phone is disconnected from the internet so I presume the date is being updated from an NTP server or something. Of course, the phone has to be connected to do the update so I'm looking for a way of switching this auto-date feature off, or blocking it at the router. Blocking the NTP port doesn't seem to work. Any ideas? Does this date trick even work anyway?!
beavis82 said:
Exactly the same problem here. I've got the same firmware version as you. I bought the phone brand new from Amazon UK.
I read elsewhere about the date trick. I'm having the same issue updating the date, it instantly changes back. This doesn't happen when the phone is disconnected from the internet so I presume the date is being updated from an NTP server or something. Of course, the phone has to be connected to do the update so I'm looking for a way of switching this auto-date feature off, or blocking it at the router. Blocking the NTP port doesn't seem to work. Any ideas? Does this date trick even work anyway?!
Click to expand...
Click to collapse
I've tried the same thing, but I've also tried to disable WiFi, change date on mobile internet and then try to update. The date has changed, but still i get a message that everything is up to date.
snakemaycry said:
I've tried the same thing, but I've also tried to disable WiFi, change date on mobile internet and then try to update. The date has changed, but still i get a message that everything is up to date.
Click to expand...
Click to collapse
Wow, quick reply! Really enjoying this forum...
So are you saying that setting the date forward, say 2 years, doesn't trick the phone into updating?
Might be getting somewhere with this...
I've blocked all network traffic to my HTC Desire at my wifi's firewall, and checked via the phone's browser to make sure that the phone can't get online. Then I tried to check for updates again, and the phone came back with the same message 'Your phone is up to date'. It couldn't possibly have checked, as it can't communicate with the update server.
The router reports that the phone is trying to access 63.241.57.68 when checking for updates. Using my laptop, I've found that I can't access this IP address. Traceroute doesn't work, and centralops.net can't reach it. So I wonder if the reason that our phones won't update is either because they're either attempting to connect to the wrong IP address, or the update server is down (or overloaded)?
Si
dakarcz said:
hi guys,
same problem for me here - it did indicate the update, but I had no time to install, so just canceled that.
Now, when I have time, there is no update available ;-) what the hell is going on ??
I don't want to use gold card if not really necessary.
Jan
Click to expand...
Click to collapse
I have a same problem. I have unbranded Desire (never locked, never rooted, bought in EU) and I get a message that my phone is up to date. My friends who bought Desire at a same carrier as I did already got Froyo on their phones. I can move the date forward (2011 or 2012), but as soon as I enable Wlan connection, date goes back to 2010. I don't want to use gold card because Froyo should be already available OTA.
The more I look into this, the more I think that it's just a case of the update servers being hammered.
Apparently the traceroute I tried earlier wouldn't have worked anyway, as the connection is routed through attens.net who block traceroutes, pings etc. for security reasons.
Just keep trying, I'm sure eventually we'll get through!
Thanks for the contributions all
beavis82 said:
Might be getting somewhere with this...
I've blocked all network traffic to my HTC Desire at my wifi's firewall, and checked via the phone's browser to make sure that the phone can't get online. Then I tried to check for updates again, and the phone came back with the same message 'Your phone is up to date'. It couldn't possibly have checked, as it can't communicate with the update server.
Click to expand...
Click to collapse
So according to the above it would seem the problem is more fundamental to the phone itself thinking it is up to date..perhaps it records the last date of its latest "update" and checks that against the current date? If that's the case, the moving the date forward thing might work but there doesn't seem to be a way of doing this.
Besides..it was only 1 day between my 1st & 2nd failed update attempts so unless this changes, one should only need to wait a day between attempts?
Anyone with any further thoughts? Thanks.
Another possibility is that the phone just says it's up to date unless it receives a message from the update server saying otherwise? So that no reply would still result in that same message.
If I knew how to inspect the actual data being transmitted and received by the phone, I could investigate further. Any ideas?
its so irritating... all on a sudden the galaxy y goes blank and after a while gives a notification saying "SD card removed unexpectedly. Unmount SD card before removing for safe removal". whats the solution?? btw i am running on android 2.3.6...
update using kies, fixed mine using the update. or update over the air via wifi..
jakxboi said:
update using kies, fixed mine using the update. or update over the air via wifi..
Click to expand...
Click to collapse
tried doing that. but i got error while trying to update firmware using kies gonna try it once again today. waiting for my battery to get fully charged...
mushfiq20 said:
tried doing that. but i got error while trying to update firmware using kies gonna try it once again today. waiting for my battery to get fully charged...
Click to expand...
Click to collapse
Get your SD card out of phone before trying to update
last time when i tried i had it out of my phone. but didn't work... btw does it have anything to do with the flight mode? i had it on flight mode last time because the instruction says that i cant answer calls. so i did that so that calls doesn't come at the time of updating.
i am stuck. after it has finished downloading stuff a dialogue box appeared saying kies firmware update has stopped working. i had two options one saying stop firmware upgrade and the other saying check online for solution. i went with the second option and the box disappeared. than there was another box titled "prepare for firmware upgrade"... it is saying "preparing firmware upgrade components". it has been more than half an hour but it hasn't been able to finish preparing. what should i do now???
About the firmware upgrading and sdcard problems, I've followed the two suggestions from here and the suggestion to modify cache size from here using SD-Booster (I set it to 2048, not to 2024) and everything is working ok. No more "SD Removed Unexpectedly"
Btw, uninstall and install Kies again to get rid of the error message. Don't forget that it's crucial to remove sdcard before upgrading firmware with Kies.
try to update using odin or you can update using OTA.
sorry for my bad english
mushfiq20 said:
i am stuck. after it has finished downloading stuff a dialogue box appeared saying kies firmware update has stopped working. i had two options one saying stop firmware upgrade and the other saying check online for solution. i went with the second option and the box disappeared. than there was another box titled "prepare for firmware upgrade"... it is saying "preparing firmware upgrade components". it has been more than half an hour but it hasn't been able to finish preparing. what should i do now???
Click to expand...
Click to collapse
I also get the same problem...Can't update through kies or my phone's software update option....
Then i rooted my Galaxy y...now i can download updates though my phone's software update option...it's easy....
So root ur phone first then try to update.....
Here is the Rooting Guide ->
http://forum.xda-developers.com/showthread.php?t=1325453
Plz don't forget to press the "THANKS" Botton....
I used to get the same error when I was on 2.3.6 KK1
After I upgraded to KL1, my problem was fixed.
Ok guys, i need some help... my profile/prl update has not worked for a long time, i get error code 4 (contact customer service). i assumed this was simply an issue with the ROM i was using however i flashed everything back to stock with odin. I am running stock everything with the latest FG01 modems. I still could not update my profile or prl.
So i thought maybe something was messed up in my programing so i ##RTN ed the device... now it wont activated at all... i get the same error code when trying to activated. So now i have no data/voice or text.
Anyone have any ideas on what i am missing?
please close... was a provisioning issue with Sprint. I ESN swapped to a different device then right back and i am GTG... thanks
lordelfkin said:
Ok guys, i need some help... my profile/prl update has not worked for a long time, i get error code 4 (contact customer service). i assumed this was simply an issue with the ROM i was using however i flashed everything back to stock with odin. I am running stock everything with the latest FG01 modems. I still could not update my profile or prl.
So i thought maybe something was messed up in my programing so i ##RTN ed the device... now it wont activated at all... i get the same error code when trying to activated. So now i have no data/voice or text.
Anyone have any ideas on what i am missing?
Click to expand...
Click to collapse
I had this issue ...
Fix: when updating both Prl and profile make sure you're on Wi-Fi. Period. If you are not it won't update.
So if you want simply flash the ROM u like, sign in to Google and let it update .the manually update both prl and profile. Again on WiFi.
Interesting problem - phone continues to say "Software Update Interrupted". Even after manually updating to Android 4.1.2
AT&T Samsung Galaxy Note 2
Samsung-sgh-I317
I encounter no problems with my phone, but this phone puzzles me.
Friend tried to update phone - said gave me an error. Phone is not rooted, stock ROM. There was an attempt to unlock the SIM using keypad *#..... I do not know if there were any problems.
I tried
1. Setting date ahead 2 days, 2 months ....
Result: A check for software update returned "Software Update Interrupted"
2. Tried to reflash ROM using Odin to stock
Result: Failed, tried several times - lost connection - tried different USB cable failed
3. Reset phone to factory defalts "
Result: A check for software update returned " Software Update Interrupted"
Update successful by
Manual update: downloaded update.zip to microSD card. Installed update Reboot into recovery (turn phone off, press volume up, center button and power) Install update from external sdcard
Result: Phone is now running 4.1.2 with Mult Window !!!
BUT
A check for Software update results in "Software Update Interrupted"
Should say "Current software is up to date"
Is there some switch that needs to reset?
Is ATT blocking the phone by IMEI?
What is checked when software update is run?
Phone works fine - person does not want to have ATT replace phone with a refurb under the warranty.
Any help would be appreciated.
Thanks.
Im having this same exact issue.. Had my note 2 for about a month now..When i first got it had no problem with getting OTA update to 4.1.2 but had flash back to stock firmware 4.1.1 via sammymobile because that is latest version they have listed and now me too had to do manual update rom zip via sd card.. Keep getting the software update interrupted.. I just wonder if there update "servers" are having issues? As i say two weeks ago had no issues..
screw it..flash a "custom" stock rom....cleanrom will work fine for you
Or just turn off the updates via tibu or app manager.
You need to turn off:
Att update and FWupdate .
But yeah otas
flash a custom rom and youll forget all about ota.
Gl
Want OTA to work again
Custom ROMs are not really a good option. This person still remembers the update to their MPX220, and the Chinese Character set. Simple fix to change the language, but huge impact.
I would really like to get the OTA updates working again, so I can say update your own phone.
----
The OTA update servers are working fine. Works on other notes on same network.
I would really like to know what the OTA update servers are checking for and why they are blocking the update.
Thanks.
I love my "note 2"
66wolf said:
Custom ROMs are not really a good option. This person still remembers the update to their MPX220, and the Chinese Character set. Simple fix to change the language, but huge impact.
I would really like to get the OTA updates working again, so I can say update your own phone.
----
The OTA update servers are working fine. Works on other notes on same network.
I would really like to know what the OTA update servers are checking for and why they are blocking the update.
Thanks.
I love my "note 2"
Click to expand...
Click to collapse
yeah, that comment will go over like a fart in church around here. You're comparing some c r a p from ten friggen years ago. You might want to do a little more reading
Have you done a factory reset of the device since the update?
use the stock recovery and reset it. .
The firmware update to UCAMA4 may have corrupted your data.
And does the device show "normal" status. .??
If yes. ..the data wipe should help. ...and wipe cache also. ..g
66wolf said:
Interesting problem - phone continues to say "Software Update Interrupted". Even after manually updating to Android 4.1.2
AT&T Samsung Galaxy Note 2
Samsung-sgh-I317
I encounter no problems with my phone, but this phone puzzles me.
Friend tried to update phone - said gave me an error. Phone is not rooted, stock ROM. There was an attempt to unlock the SIM using keypad *#..... I do not know if there were any problems.
I tried
1. Setting date ahead 2 days, 2 months ....
Result: A check for software update returned "Software Update Interrupted"
2. Tried to reflash ROM using Odin to stock
Result: Failed, tried several times - lost connection - tried different USB cable failed
3. Reset phone to factory defalts "
Result: A check for software update returned " Software Update Interrupted"
Update successful by
Manual update: downloaded update.zip to microSD card. Installed update Reboot into recovery (turn phone off, press volume up, center button and power) Install update from external sdcard
Result: Phone is now running 4.1.2 with Mult Window !!!
BUT
A check for Software update results in "Software Update Interrupted"
Should say "Current software is up to date"
Is there some switch that needs to reset?
Is ATT blocking the phone by IMEI?
What is checked when software update is run?
Phone works fine - person does not want to have ATT replace phone with a refurb under the warranty.
Any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
Can you please give me the link to that download because I tried doing what you said as in going into recovery and flashing a zip update I got from sammobile.com and it didn't work. My Note 2 is stuck on 4.1.1 and gives me that Software Update Interrupted stuff.
Jcamacho228 said:
Can you please give me the link to that download because I tried doing what you said as in going into recovery and flashing a zip update I got from sammobile.com and it didn't work. My Note 2 is stuck on 4.1.1 and gives me that Software Update Interrupted stuff.
Click to expand...
Click to collapse
I'm not sure what kind of update from Sam mobile is flashed through recovery.
Down load via odin is another matter.
There are update options available for mh3 in the dev section
Jcamacho228 said:
Can you please give me the link to that download because I tried doing what you said as in going into recovery and flashing a zip update I got from sammobile.com and it didn't work. My Note 2 is stuck on 4.1.1 and gives me that Software Update Interrupted stuff.
Click to expand...
Click to collapse
Sorry do not have the link anymore, it was to an old ROM March/April 2013. I found it on a forum on how to manually push the update via google.
The next update, the girl took it back to AT&T for a replacement.
New phone updates fine.
The FIX - replace the phone sad, since it probably was a software setting.
resolution
66wolf said:
Interesting problem - phone continues to say "Software Update Interrupted". Even after manually updating to Android 4.1.2
AT&T Samsung Galaxy Note 2
Samsung-sgh-I317
I encounter no problems with my phone, but this phone puzzles me.
Friend tried to update phone - said gave me an error. Phone is not rooted, stock ROM. There was an attempt to unlock the SIM using keypad *#..... I do not know if there were any problems.
I tried
1. Setting date ahead 2 days, 2 months ....
Result: A check for software update returned "Software Update Interrupted"
2. Tried to reflash ROM using Odin to stock
Result: Failed, tried several times - lost connection - tried different USB cable failed
3. Reset phone to factory defalts "
Result: A check for software update returned " Software Update Interrupted"
Update successful by
Manual update: downloaded update.zip to microSD card. Installed update Reboot into recovery (turn phone off, press volume up, center button and power) Install update from external sdcard
Result: Phone is now running 4.1.2 with Mult Window !!!
BUT
A check for Software update results in "Software Update Interrupted"
Should say "Current software is up to date"
Is there some switch that needs to reset?
Is ATT blocking the phone by IMEI?
What is checked when software update is run?
Phone works fine - person does not want to have ATT replace phone with a refurb under the warranty.
Any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
I was able to resolve this look here
http://forum.xda-developers.com/showthread.php?t=2458784
It's the 74.36 MB update, the one I guess you guys call "The November" update.
I sat down yesterday to set up my P6P. I decided to do it without inserting my EE SIM card, because I still need my old phone until I get the Pixel setup the way I need it.
Can the fact that there's no SIM in the phone be the cause of this issue? I even restarted the phone a couple of times and Settings > System > System Update still shows "Installing security update".
Anyone had an issue like that with their P6P?
Thanks.
tr0ubles0me said:
It's the 74.36 MB update, the one I guess you guys call "The November" update.
I sat down yesterday to set up my P6P. I decided to do it without inserting my EE SIM card, because I still need my old phone until I get the Pixel setup the way I need it.
Can the fact that there's no SIM in the phone be the cause of this issue? I even restarted the phone a couple of times and Settings > System > System Update still shows "Installing security update".
Anyone had an issue like that with their P6P?
Thanks.
Click to expand...
Click to collapse
I had that issue when I updated my phone as well (no sim card); it took me 3 or 4 reboots before it actually installed the update.
I didn't have this problem and I also did it without a SIM card.