Hi there guys,
As it turns out I was this morning at class, when all of a sudden my phone gave a signal of "No service", so the data internet wouldn't work. I didn't pay too much heed to it until I got back home and my phone wasn't working yet. It happens to be my phone, it's deconfigured. It won't recognize any SIM card.
I tried resetting it, upgrading its firmware... but nothing changed. I've thought of installing a custom ROM... I might screw my phone up even more, tho. I don't have any other alternative
Right now I'm trying a higher version... B708 (Mine was B512)
All suggestions are welcome... thank you.
hi check your imei num. and baseband....i have same issue....imei null.......
Related
hey,
my android was getting a bit slow, so i restarted my phone.
after that the phone said sim not found.
i tried everything, restarting a few times, locking bootloader and i even flashed my rom back to full stock.
but still no success.
what do i need to do?
thanks in advance
Denniz0229 said:
hey,
my android was getting a bit slow, so i restarted my phone.
after that the phone said sim not found.
i tried everything, restarting a few times, locking bootloader and i even flashed my rom back to full stock.
but still no success.
what do i need to do?
thanks in advance
Click to expand...
Click to collapse
Maybe bad connection on your sim card?
Try removing the SIM card and put it back in, and then boot the phone.
Sent from my Galaxy Nexus using Tapatalk
done that, doesn't help
Im getting hte same issue. The 4.0.2 update came through, rebooted the phone. SIM not found, press to reboot....
Rebooted, SIM still not working. remove SIM and replace. Still not working. replaced with another SIM. Still not working.
Was working fine prior to the 4.0.2 update. This is on a 1 month old phone that has never been rooted. It is still as stock as it comes out of the box... And i want to test it more before i start boxing it up to send it back...
Have you tried leaving the battery out for a bit, then trying powering it up again?
Here is where it gets weird. I tried 2 other sim cards as well as my own. none of them worked. put my sim card back in and tried again, still not working. turned it off over night. went to Vodafone and asked if i could try a new SIM in the phone. still not working. put my TPG/Optus sim in and it started working. got a new SIM from Voda, transfered all the account info to the new card, waited an hour and tried it again and now it works :/
Dont know what caused it to stop working and dont know what caused it to start working again :/ im going to throw the word "Vodafone" in there as the cause because people will just nod their head and say... "yep, that was probably it..."
I have the same issue with AT&T....the phone does recognize the SIM, APN and all...but no signal. Just once in a while it gets registered on teh network, but for one minute or so...I don't know what to do
Same issue here, after a reboot my phone does not recognize my sim at all. no signal at all. tried a different sim, nothing, bought a new sim but nothing again, returned to stock, everything, but still nothing....no remedy yet....
I've had my Desire since it came out but a problem has just come up: the phone will shut down whenever the SIM card is inserted. Without it it'll work fine, but if i put it in, when it boots, as soon as it tries to connect to the network it'll shut down. I've tried a different SIM card and the problem is the same.
This started by using MIUI but i've clean installed a CM7 based rom and the problem is still there.
My phone is out of warranty so taking it in is not worth it.
Thanks
Did you try to flash a new radio.img?
No i havn't, i, rather stupidly, hadn't thought of that..... i guess i thought that when i flashed a new rom i'd get a new radio!
When you run RUU you get a new radio, but ordinary custom roms don't have that option.
I flashed the latest radio and the problem remains the same.........:crying:
Any other ideas?!
Then it's probably a hardware issue. You can try to disassemble it and try to fix connectors.
I'm now completly los now; the phone switches off with 3 different sim cards but not witha forth!!! I'll have the SIM card replaced even though it does work fine in my HTC ChaChaCha........
Very strange!
Thanks for your help anyway, it's obviously got to do with the card and not the phone so i guess the solutions been found!!
I have had the same problem, until yesterday. I'm running a cooked ICS ROM, and the issue has gone as soon as I have switched to a newer RIL. So don't take it for granted that it's a hardware issue or SIM-related. Hope this helps.
For everyone who have this problem
if it still interests you, I have a simple solution that works for everyone
kaderlg said:
if it still interests you, I have a simple solution that works for everyone
Click to expand...
Click to collapse
help us
My help
you just have to activate the pin code on security and location setting
but the SIM card must be inserted to activate the pin code
If you never activate the pin code, then the default code is usually 0000
if the phone is turned off before you have to get to the temp setting reply me and i'll tell u what to do
If it worked for u don't forget to hit thanks
Hello.
About a month ago suddenly my service connection dissapeared.a pic
The Phone reads the sim card and sees it (I don't have the "insert sim card" issue) but it's always searching a service/connection without finding it.
It gives me an Error in finding a network a pic
I thought its the sim card or something and I put the sim card in another phone and it worked (so the problem is in the phone itself).
I've tried to fix it in a many different ways and i didn't succeeded. I rooted and put a rom on itand it didnt work so I unrooted it. also i replaced the anthena.
i went into a store that could fix it. The phone was there for two weeks and they couldn't fix it!
I went to another store and without checking they talled me that this is a cpu problem (I doubt about it) and it cant be fixed.
PLEASE HELP
YOURE THE ONLY HOPE NOW!!!
thanks to all!
Hello guys I've had this phone for a week. Now since it is a hand me down phone i cannot give you guys much details.
The phone is still unrooted, meaning to say there is no custom rom flashed here. When i got this phone it had some few issues like when you boot it up, apps will start giving you popup notice so I fixed it by factory reset and the next issue I've noticed was the systemui crashing but it turned out that the google app is the problem.
I've tried using different sim cards that are apprently working but there's still no luck. The owner that gave it to me said that everything here was fine.
I had to change the batteries since it's bloated. The sd card seems to be working fine. The only problem is the sim card reader. Not sure it it's a firmware or a hardware problem. I need advices. Thank you in advance.
Okay so I just tried updating manually to Pie using the zip file from this thread: https://forum.xda-developers.com/zenfone-5z/how-to/zs620kl-fota-update-links-update-20-08-t3831794
Here's where the problem starts. I placed the zip file into my internal storage and rebooted. Sure enough, I got the update message but when I clicked it, it said: "System update failed".
From this point onwards, my phone shows "no service" even when it is able to detect the SIM card. I've put the SIM card in another phone, and it works without any problems. I find this weird because if the update failed, why did it affect the network connectivity?
I tried the following, to no avail:
turning on and back off airplane mode
factory reset
in mobile network settings, I tried manually selecting the network. When I try, it says "No networks found"
dialling *#*#4636#*#* -> Phone information -> "Mobile Radio Power" -> I tried to switch this on but whenever I leave the screen, it goes back off automatically
IMEI number exists. No problems here.
So I used a suggestion from the comments and wiped data and cache from FOTA Service and System Updater, and tried the update. It worked. I'm now on Android 9, still with "no service" error.
I've been trying suggestions all day and it's leading me nowhere. Really frustrating. I'd be thankful if someone can offer some helpful suggestions.
EDIT: It turned out to be a hardware issue. What are the odds? Maybe the software update caused it, idk. Repair guy said something was loose inside, he fixed it within 10 mins. If you guys face the same problem, get it checked with your local Asus authorized service center. Warranty covers everything.
Download the update for asus's website it's about 1.65gb. it would work
You mean the latest Pie update? On the website, it's for Taiwan SKU only. It won't work.
blazyy_ said:
You mean the latest Pie update? On the website, it's for Taiwan SKU only. It won't work.
Click to expand...
Click to collapse
I have tried,it works
It works
Karma6069 said:
It works
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Click to collapse
Yes, I was able to upgrade to the Android 9 ROM. That's not the problem. My problem is having no network connectivity whatsoever. As I said, "no service". Persists even after downgrade. I think it might be a hardware issue.
blazyy_ said:
Yes, I was able to upgrade to the Android 9 ROM. That's not the problem. My problem is having no network connectivity whatsoever. As I said, "no service". Persists even after downgrade. I think it might be a hardware issue.
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Click to collapse
How did you downgrade?? please can you tell
Karma6069 said:
How did you downgrade?? please can you tell
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Click to collapse
Here.
Can someone try this method. This one is without root .
may be easiest one https://www.getdroidtips.com/ww_80-30-96-221-fota-zenfone-5z/
Karma6069 said:
Can someone try this method. This one is without root .
may be easiest one https://www.getdroidtips.com/ww_80-30-96-221-fota-zenfone-5z/
Click to expand...
Click to collapse
Please read everything properly. Please. The link I shared has two guides separately- one for rooting and one for downgrading. You can downgrade without rooting. Also, the link you provided is strictly upgrading only. Stop wasting everyone's time.
Hi...
I had the same issue 2 times!
First one was after an update, my phone restarted, then "no service" after that! I tried to downgrade, tried to reset it, and no service...
So i sent my phone to Asus authorized service center, they changed the SUB PBA...
I works for exact 30 days and, after a restart becouse the system crashed, it has no network again1
so i sent it to serce center again today...
I updated to Pie on 28-Jan it was stable for 4 days on 3rd feb. It is showing 'no service' i reset the phone but no use. Any please help......
davalu. said:
I updated to Pie on 28-Jan it was stable for 4 days on 3rd feb. It is showing 'no service' i reset the phone but no use. Any please help......
Click to expand...
Click to collapse
If you've exhausted all your options software-wise, then it's probably a hardware issue. Check it out with an Asus service centre.
Hello everyone! I figured out the issue and the solution to the dreaded no network/no SIM card issue for the ZenFone 5Z. It is not a software problem. It is a hardware problem indeed. The new firmware basically lets the SIM card slot "work properly". If the SIM slot of your phone is defective, this issue will trigger after Pie update.
Why it is happening:
Take a look at the image below (courtesy FCCID.io)
There is a switch (highlighted in red) which "tells" the phone whether a SIM is inserted. When the switch is closed, it means no SIM card is installed. When the switch is opened, it means SIM card is installed. If you insert the SIM tray, it will allow one of the metal to lose contact with the other hence telling the phone to operate SIM signals.
If the top metal cover is pushed down and touches the switch, this SIM enable signal will malfunction causing the issue you all are facing.
Another close up photo (courtesy: FCCID.io)
The solution:
You will need: A SIM ejector tool for removal of the SIM tray, a flashlight and a precision knife (I used a surgical knife since it is thin and rigid and works perfect).
Turn on the flashlight and look at the SIM slot from the side. You will be able to see the switch terminals I am talking about from a different angle. It will be the farthest terminals just a little bit to the left from the mid point. Insert the knife and tilt it very gently keeping your hands steady such that the top metal lifts slightly from the switch contacts. If careful, you will hear a click. Insert SIM and install SIM tray. Cross your fingers and behold! You will get network. I am fairly certain this is going to solve your issue. So if your phone is out of warranty or you don't want to avail warranty for such a silly issue, give this a shot and post whether it worked for you.
You can also check the teardown of the phone at FCCID.io. Key in the FCC ID of ZenFone 5Z - MSQZ01RD.