Hi. When I try to call anybody my screen gets pitch black, but I can hear dialing tone in background. If I press Home button screen goes back on. How can I keep screen on during dialing till I put phone to my ear?
P.S. proximity sensor is working. Did't have the same problem on 5.0.1
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If you are using a screen protector most probably it is blocking the sensor which triggers screen sleep so that your face can not shut the call down. check your screen protector.
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This has happened several times. I'll be on a call and when I hear the caller ID beep, I'll pull the phone away from my face and the screen does not light up. The touch buttons on the bottom light up. Also I have no screen protector to mess with e proximity sensor. The proximity sensor work great the reset of the time. Has anyone else had this issue?
Firmware 1.29.401.7
I have a slight issue with my GSM GN.
The problem happens only when I am on a call ( sending or receiving).
When I am on a call if I am requested to , let's say, "press 1"
I bring up the pad to press 1 and before I can press 1 the screen becomes black, comes back to normal and goes back to black before I had a chance to press 1 again.
And it becomes a missed call.
I also noticed, again when I am on the dialer, during the call if I put the phone to my ear the screen again turns black until I get it away from my ear.
If during this call I put the phone on my desk the screen turns dark.
Back to normal screen when I lift it from the desk.
I would appreciate any input to help me understand this weird behavior.
I believe it is the proximity sensor that determines when to turn the screen on/off during calls.
WiredPirate said:
I believe it is the proximity sensor that determines when to turn the screen on/off during calls.
Click to expand...
Click to collapse
What would be the course of action in this case?
Does somebody has a solution in mind?:fingers-crossed:
Usually proximity sensors help save battery life when making a call turning the screen of assuming that you have your phone close to your ear. But if you want to disable the sensor figure out a way to block the receptor of the sensor, as it is confirmed of two parts. The emitter and the receiver. If the receiver doesn't get a reflection of the emitter then
The screen won't go off. Hope I explained myself
Sent from my Galaxy Nexus using xda app-developers app
Hello!
After I got my phone back from repair with new screen and motherboard i have got this annoying problem when taking calls, screen goes on and off, sometimes stays off when I try rotate it during a call.
Any ideas?
The phone using proximity sensor to detect your face, for the case if anything get cover/near the sensor (under 9cm; located left to the htc logo) during call the screen will turn off and disable touch screen too. This meant to avoid user accidentaly ends the call. Please note that there is also a 0.5-1.0 second delayed for the screen to turn on/off based on the sensor.
If you phone's problem is on the case, then it is nothing to wrong.. else please elaborate briefly on the issue..
Howdy Campers!
Quick question about the proximity sensor and in call screen off. When i have this feature checked "Turn off screenduring calls" should the proximity sensor be active and turn the screen on and off if i have it up to my head??This is what the feature reports to do.
When checked the screen goes off and will not come back on (none of the buttons seem to wake the screen, only end of call will).
Any ideas??
thanks!
Razzzzer said:
Howdy Campers!
Quick question about the proximity sensor and in call screen off. When i have this feature checked "Turn off screenduring calls" should the proximity sensor be active and turn the screen on and off if i have it up to my head??This is what the feature reports to do.
When checked the screen goes off and will not come back on (none of the buttons seem to wake the screen, only end of call will).
Any ideas??
thanks!
Click to expand...
Click to collapse
Do you have a screen protector on or maybe accidentally covering the proximity sensor? The phone is supposed to wake when the proximity sensor isn't covered, not when the call is ended.
Sent from my SGH-M919 using xda premium
No screen protector or case
actually it looks like the proximity sensor isnt working well for anything....
besides the calls the air gestures (scrolling) stopped working.
I dont think smart stay works either....
i factory reset the phone still nothing
on the lock screen i do see the little white dot follow my hand around so not sure what to think.
any suggestions before i take this back to the store for a replacement?
Is anyone else having issues recently with their pixel 2XL being able to detect their face against it on a call.
Sometimes I'll be on a call and feel my phone vibrate and when I peek at the screen, I can see the screen is on and it's on a random page like my alarm settings, because my cheek pushed against a button on the home screen for example.
Also, when pulling the unit away from my face sometimes the unit doesn't light back up and i have to push the physical on button to get it to turn on.
Or even worse this week, I've noticed that after my phone doesn't light back up when I pull it away from my face and I try to turn it back on with the on button, it doesn't work... the screen never turns back on, I have to double push the button to get the camera to pop up and then dismiss it to get back to the home screen.
It's getting pretty frustrating. Has anyone had this issue? Anything I can look into to fix this?
I`ve been having this random issues with the proximity sensor and my phone not able to charge with the stock charger.
The proximity sensor is right by the ear piece so if you have your ear touching first it should, in theory, turn off the screen before your cheek touches the screen. Personally, I don't have my cheek touching at all while on a call but I have a slim face.
Sent from my Pixel 2 XL using Tapatalk
Download a sensor test app and check for proximity sensor. I had a similar issue some time back. Reboot fixed it for me.