Develop Bugs

Got a Lemon Epic 4g Touch

The phone is absolutely stunning and a definite winner. It's really sad that it seems that I may have received the lemon in the bunch. Hopefully this is an isolated issue but my phone starts having serious technical problems when attached to a charger. Screen unlock is hard to orchestrate, applications and contact lists and settings menu's open on their own and even attempt to execute their own commands. The phone is fluid and beautiful until u want to charge it and use it at the same time. I think I got a lemon. I've already processed an exchange with Wirefly and they were extremely responsive and immediate in processing my request. I tried doing a factory reset to no effect. If there are any other trouble shooting suggestions I would appreciate it. It is really a shame that this phone may be a lemon. I searched and read about similar issues with the previous epic when using an aftermarket charger. Everything came in the box with the phone here, oem. It is possible the charger may be bad but I might as well exchange all of it just in case. Could be a slight short or something that bad.

r3a1ist said:
The phone is absolutely stunning and a definite winner. It's really sad that it seems that I may have received the lemon in the bunch. Hopefully this is an isolated issue but my phone starts having serious technical problems when attached to a charger. Screen unlock is hard to orchestrate, applications and contact lists and settings menu's open on their own and even attempt to execute their own commands. The phone is fluid and beautiful until u want to charge it and use it at the same time. I think I got a lemon. I've already processed an exchange with Wirefly and they were extremely responsive and immediate in processing my request. I tried doing a factory reset to no effect. If there are any other trouble shooting suggestions I would appreciate it. It is really a shame that this phone may be a lemon. I searched and read about similar issues with the previous epic when using an aftermarket charger. Everything came in the box with the phone here, oem. It is possible the charger may be bad but I might as well exchange all of it just in case. Could be a slight short or something that bad.
Click to expand...
Click to collapse
Go exchange it.

nah...
look HERE
already being discussed. its a galaxy s2 bug. There are a few fixes floating arounf

Did you have Kies air running in the background?

No I've closed out the apps and it's still an issue, I've also tried a factory reset.

Known issue, common to a lot of phones. Can be fixed with software. Doesn't seem to happen over USB charging and it seems to happen much less severe the closer to 100% you are.
Not a lemon at all....it mildly annoys me.

Thank you for that link to similar issues with international GSII users. I am going to go and test it out on various outlets throughout the house. I will also try using various settings with SGS touchscreen booster from the app market. If anyone else experiences this please let me know. Honestly, after my exchange if this is an issue with the new phone as well I would still probably keep it. I should also test whether this is an issue during regular USB charging. I'll be back with the results.
---------- Post added at 05:50 PM ---------- Previous post was at 05:48 PM ----------
daneurysm said:
Known issue, common to a lot of phones. Can be fixed with software. Doesn't seem to happen over USB charging and it seems to happen much less severe the closer to 100% you are.
Not a lemon at all....it mildly annoys me.
Click to expand...
Click to collapse
It's really really sensitive though, i mean it just goes nuts.

It's really really sensitive though, i mean it just goes nuts.
Click to expand...
Click to collapse
Yeah, some outlets/power systems are likely worse than others. Stick with USb charging if you don't need it charged rapidly. I've had no problems with that so far.

Problem consistent on four separate outlets at all different settings using screen booster app. USB charging does not have this problem though. I may just have a sensitive phone. It would be nice to confirm with another epic 4g touch owner though before I carry out the exchange.

My friend's E4GT had a picture in the gallery of a Best Buy employee flipping off the camera and to make matters worse, the device will not charge...

The phone is downright sick though, a long term keeper. Featherlight, it feels surreal when you first receive it with how wide, long, light and thin it is, so surreal it feels like a fake phone. So thin and long the first thing I thought was this thing looks like it could snap in half. But my first Evo came with a bad pixel too so I guess with this one I'll try again. Honestly, I'm keeping the next one no matter what.

My HTC charger actually works fine. My Samsung charger is the one causing the problem
sent from my damn EPIC TOUCH 4G!!!!

This is interesting. Here are the results with using my HTC Evo charger on it compared to it's own.
HTC Evo Charger with after market USB Cable - WORKS PERFECTLY
HTC Evo Charger with Samsung USB Cable - Moderate problems
Samsung Charger with Aftermarket USB Cable- Severe Problems
Samsung Charger with Samsung USB Cable - Severe Problems
It's own equipment is doing it. Makes no sense. Should I keep the phone and use my Evo's charger?
---------- Post added at 06:19 PM ---------- Previous post was at 06:12 PM ----------
r3a1ist said:
This is interesting. Here are the results with using my HTC Evo charger on it compared to it's own.
HTC Evo Charger with after market USB Cable - WORKS PERFECTLY
HTC Evo Charger with Samsung USB Cable - Moderate problems
Samsung Charger with Aftermarket USB Cable- Severe Problems
Samsung Charger with Samsung USB Cable - Severe Problems
It's own equipment is doing it. Makes no sense. Should I keep the phone and use my Evo's charger?
Click to expand...
Click to collapse
retesting, HTC Evo charger with Samsung USB cable seems to be functioning well.
The culprit seems to be samsungs charger.

i wish they would have lined that sprint one with felt.....
coming from seidio cases the non felt ones really scratched up the phones bezel so ill pass....looks like im gonna have to find a silicon one thats easy to take off

only issues i have is with the samsung charger so i just threw it in the drawer and used one of the 20 other usb chargers i have...

drksilenc said:
only issues i have is with the samsung charger so i just threw it in the drawer and used one of the 20 other usb chargers i have...
Click to expand...
Click to collapse
Yup did that too, threw that little sugar cube of a charger in the box. Using my HTC TP2 charger with no issues.

I've been using my old blackberry usb cable to charge mine since I've got it and I don't have that problem.. try using a different usb cable
Tapatalkin' it from my Epic Touch 3g

I notice the same random behavior with my phone when connected, but I really didn't freak out I'm just using my other charger from my first epic and problem solved,it's charging and working at the same time ;-)
Sent from my SPH-D710 using xda premium

The charger that came with this phone looks like such a piece of junk that I really refuse to use it! My photon charger has been working flawlessly on this phone.
Sent from my SPH-D710 using Tapatalk

similar weirdness here too... it wouldn't charge. had it plugged in to the wall outlet and noticed the charging light was not on. unplugged the cord..unplugged the usb part and plugged back in to no avail. then i powered off the phone then plugged it back into the wall and now it's charging. i hope this doesn't get worse. if this is it, the maybe i can deal with it. anyone else have this happen?

Problems with touch screen when screen is locked and phone is charging...

Since I thought my phone, I've noticed an annoying problem. When my phone is charging in the screen is locked, I go to unlock the phone and the touch screen seems to have a problem registering my touch for the pattern password.
I would unplug it for a second to draw the unlock pattern, unlock the phone, and then proceed about while the phone is plugged back in. Then out of nowhere, it'll do the same thing.
Anyone experiencing this?
Sent from my SGH-T989 using XDA App

m3trella97 said:
Since I thought my phone, I've noticed an annoying problem. When my phone is charging in the screen is locked, I go to unlock the phone and the touch screen seems to have a problem registering my touch for the pattern password.
I would unplug it for a second to draw the unlock pattern, unlock the phone, and then proceed about while the phone is plugged back in. Then out of nowhere, it'll do the same thing.
Anyone experiencing this?
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
There is another thread here somewhere that talks about the issues while being plugged in. I think this was one that was mentioned.
Sent from my SGH-T989 using xda premium

i am not getting that problem, but if you call tmobile im sure they will switch the phone.

I've had this problem - but only when I used a different charger from the one included (even though it's a Samsung charger). Are you using the cable included with the phone?

Yea it has happened on mine but only if it was laying down when i try to unlock it. once i pick it up it was fine
Sent from my SGH-T989 using XDA App

I can confirm this very issue on two GSII's I've used. It's annoying.
Sent from my SGH-T989 using XDA App

This is a known issue with all variants of the Galaxy S2.
The Galaxy S2 is very sensitive to input voltage, and if it doesn't like what it's getting, the touch screen calibration gets a little funky.
Voltage-regulated chargers (ones that are big and blocky or have a bulb on the wire) tend to work well.
Don't bother exchanging it over this, it won't change anything. You just need a better charger.

Yes, I'm using the same charger came with the phone. I guess we will just settle this issue with the fact that it just gets a little funky When plugged in.
Sent from my SGH-T989 using XDA App

Big thanks to everyone who responded to this thread, hopefully we can figure out what the problem is in the near future
Sent from my SGH-T989 using XDA App

manekineko said:
This is a known issue with all variants of the Galaxy S2.
The Galaxy S2 is very sensitive to input voltage, and if it doesn't like what it's getting, the touch screen calibration gets a little funky.
Voltage-regulated chargers (ones that are big and blocky or have a bulb on the wire) tend to work well.
Don't bother exchanging it over this, it won't change anything. You just need a better charger.
Click to expand...
Click to collapse
better charger yes
phone being sensitive not really
all Properly build chargers will not cause that problem
i purchase cheap 2A charger from Deal Extreme, but those are build good, not like some of the crappo accessories from ebay
BlackBerry chargers works good too

I have the same problem.
As many of you guys said, a good charger is needed for a stable voltage input.
I have no problems charging from the original charger and my desktop computer.
However the problem shows when I am using my laptop (7 year old) usb.
So a good charger is recommended.

I can confirm this issue, but what i want to know is, why does this happen when the phone is lying flat on a surface while charging and goes away the moment you pick it up? If it was a faulty or imprecise charger issue then the problem should persist?
My guess is it has to do with the EM shielding around the charging module, and that it doesnt do enough to shield the totally normal residual interference from interfering with the touch screen digitizer. When we pick it up, our hand acts as an interference dampener and minimizes the issue while it is charging, to almost negligible amounts. But its just a guess. The chargers might also be generating greater than average interference as well. But just charger alone cannot explain why pickibg up minimizes the problem.

The charger doesn't cause any erratic behavior on my Galaxy Nexus like it does on this phone... So what is the explanation behind that?
Sent from my SGH-T989 using xda premium

manekineko said:
This is a known issue with all variants of the Galaxy S2.
The Galaxy S2 is very sensitive to input voltage, and if it doesn't like what it's getting, the touch screen calibration gets a little funky.
Voltage-regulated chargers (ones that are big and blocky or have a bulb on the wire) tend to work well.
Don't bother exchanging it over this, it won't change anything. You just need a better charger.
Click to expand...
Click to collapse
Use the charger that came with the phone
Sent from my Hercules using XDA App

What's unfortunate is that the Samsung charger that came with the device causes the touchscreen issues.
Fortunately, I have an HTC charger lying around that works, no problems.

I have seen this happen with the HD2, Evo 4g, galaxy s4g & Sensation. Its a problem with chargers and the voltage. It happens with those chargers from walmart. Its not just the GS2 phones.
Sent from my SGH-T989 using XDA App

Add the Tmo HD7 to the list.... it happens all touchphones on which i believe has grounds surrounding the phone, touching the touch screen stabilizer or whatever you'd like to call it. It's the ground of the charger, nothing to do with charger instability. Take your laptop's charger, plug it into a wall with no 3rd ground (a laptop that has the 3rd prong) and take that same plug, and plug it into a plug with 3 prongs, you'll notice it has that static-like feeling that makes ur fingers tingle (when you touch a metal part of your laptop). It's the same issue with our phones
I hope this helps someone

Just change charger i have noticed that since i work in a cellphone company .... but i change to a different charger and it stopped doing that....

I used another charger but the problem still exist

Slowness In Touchscreen While Charging

I found a kernel in ATT Note that removes ghost touches, so that might be just the thing that slows it down.

Mine gets slow too..I'm got beastmod5 with darkside kernel ..
It lags crazy when using adownloader
Uncharted.
Sent from my SGH-T989 using XDA

alphadog32 said:
I found a kernel in ATT Note that removes ghost touches, so that might be just the thing that slows it down.
Click to expand...
Click to collapse
What was the point of this thread?
And yes I am aware of the issue u speak of being as it is widely known that the phone is less responsive to touch while on the charger.

I found using crappy chargers will really show this issue.
With one the screen is unusable.
It sounds like it converts over to mains power to allow the batter to charge, however the battery is sucking the majority of the power from the line so there is not enough to fully power the unit...

G1ForFun said:
What was the point of this thread?
And yes I am aware of the issue u speak of being as it is widely known that the phone is less responsive to touch while on the charger.
Click to expand...
Click to collapse
That the developers can contact him, or they can just take off the piece oof code, and there, we have good working touchscreen, it will also be ffaster and more responsive always.

Alot of phones do this my g2x did this also

sarni84 said:
Alot of phones do this my g2x did this also
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Click to collapse
Because the kernel makers add the water proof touchscreen optimizer, something like that, that makes it able to use while water is in your screen. But if you disable it, it would be a lot faster.

these strange issues are usually caused by cheapo chargers
it doesn't do this when you charge via a computer USB or wall using the original stuff
a decent build quality of china made wall / USB chargers will also work fine.
it all comes down to the quality of the power regulator in the charger

AllGamer said:
these strange issues are usually caused by cheapo chargers
it doesn't do this when you charge via a computer USB or wall using the original stuff
a decent build quality of china made wall / USB chargers will also work fine.
it all comes down to the quality of the power regulator in the charger
Click to expand...
Click to collapse
Well, it happens to me in all ports, in all USB cables.

Happens to my GS2 on *any* custom ROM with the stock charging pieces. The stock firmware never has touch-lag when charging - ever. YMMV.

This is wht I'm trying to say
For those a bit confused as to what 'Ghost thouch' is, and why it is removed:
Samsung added a bit of code to the touchscreen driver on the non-intl version of the note to detect 'ghost' touch input events, similar to the raindrop detection on the original Motorola Atrix (and others). While a nice idea on paper, this had un-intended consequences when trying to perform multi-touch input that continues longer than around 5 seconds; such as playing some games. It is now disabled in this kernel.
Edit: There also seems to be a pleasant side effect that I hadn't noticed... keyboard input is improved. Makes sense I suppose, since now there isn't this constant check for false touches slowing things down. Let me know if you see this on your device.
Please READ:
Click to expand...
Click to collapse

I have this issue too no matter which rom is being used or which charger im using. If there is a way for me to disable that "water drop" thing im sure many would take kindly to that.

Its a samsung thing. I've had several samsung phones and the touch screens always goes wacky while charging

3rd Party Chargers (also, beware of faulty ASUS chargers)

I'm curious if anyone's found any 3rd party chargers (or cradles) yet. Mine overheated and had a meltdown and I'm having some difficulty getting Asus to replace the darn thing.
Pics below. Beware. The watch seems fine, but was hot as hell when I took it off the charger in the morning.

jed123 said:
I'm curious if anyone's found any 3rd party chargers (or cradles) yet. Mine overheated and had a meltdown and I'm having some difficulty getting Asus to replace the darn thing.
Pics below. Beware. The watch seems fine, but was hot as hell when I took it off the charger in the morning.
Click to expand...
Click to collapse
The charging cradle is now available here:
http://store.asus.com/us/category/A21026

jed123 said:
I'm curious if anyone's found any 3rd party chargers (or cradles) yet. Mine overheated and had a meltdown and I'm having some difficulty getting Asus to replace the darn thing.
Pics below. Beware. The watch seems fine, but was hot as hell when I took it off the charger in the morning.
Click to expand...
Click to collapse
Jed123, I had the same thing happen to my charger this morning. Did you have success getting ASUS to replace it? THanks.

HuskerDad3 said:
Jed123, I had the same thing happen to my charger this morning. Did you have success getting ASUS to replace it? THanks.
Click to expand...
Click to collapse
I tried for 2 weeks to get them to help me and both tech & customer service were pretty inept. By the time I'd gotten to the point where they were willing to replace the cradle, I decided to just return the thing to Best Buy.
Were I to do this entire thing all over again, I'd have just gone to Best Buy for an exchange. They do it immediately, no questions asked. Asus is hopeless.
But to be honest, I was sorta glad to give it back, charging issues aside. The watch just didn't do enough for me. I liked it while I kept my expectations low and tried not to think about it. But when I did, boy I'd get a bit frustrated with how half-baked it was, even as an early adopter product.

jed123 said:
I liked it while I kept my expectations low and tried not to think about it. But when I did, boy I'd get a bit frustrated with how half-baked it was, even as an early adopter product.
Click to expand...
Click to collapse
Weird, I feel almost exactly the opposite, that there's very little about it that needs improvement. I guess I'm coming from a different place. I was really an early adopter: I used the first Sony Smartwatch for 2-1/2 years before getting the Asus. Compared to the old Sony, these Wear devices are amazingly good.

Same here. Love mine for now. lol

Could be the problem root cause be that the charger shipped with the cradle has an 1.35 A output , while the cradle itself is badged Input 5V, 0.5A ??? little bit too much current!!!
rdgs
H.

I actually had really good customer service from Asus. I emailed them, got an RMA and sent the watch and charging cradle to them and had it back within a week. They replaced the battery in my watch and gave me a new cradle. I sent the watch too bc I couldn't even power it on. I have pretty happy with it and have had it since Christmas.
Sent from my Droid Turbo 64GB BN

I charge watch from PC with USB 2.0 with max current is less than 1A (my guess it is limited to 0.5A) so hopefully it won't overheat. Still enough to fully charge watch in a reasonable time.

No. As long as the voltages match, you should be good. The current needs to be the same or greater than what the watch expects. It will pull what it needs. What would be bad would be an adapter that is greater than 5V. I fried an old Palm PDA that way back in the day when I was getting started. I'd be curious to know if the watch was doing anything intensive when it was charging (something that would keep it on an generate heat and warming the charging paddle up) or if it was placed somewhere that would cause it to heat up?

Hi,
I'm using the usb cable connected to my laptop USB, it takes a long time to charge (sometimes it's seems like it's not charging).
And i also have flickering screen when browsing through the quick settings.
can anyone tell me where i can get a EU charger? i've ordered mine in the US , but i live in europe.
Or maybe i just can use a generic US to EU adapter for the wall charger?
Thanks!

It doesn't work that way. The current rating denotes the max current the watch would ever draw, and the max current capable of being produced by the converter.
The converter can output a maximum of 1350 milliamps, whereas the watch consumes 500 milliamps. There's no way the watch would (under normal circumstances) consume more than 500ma, unless there's a short circuit. I suspect the problem was a thermal issue in the internal lithium-ion battery. If the charge regulator doesn't detect that the battery is fully charged, it won't shut off the input current, and the battery can (eventually) go into thermal breakdown. See Thermal Runaway.

Android Auto Charging Slowly

This one's huge for me and might warrant a return. My 3 XL when I plug into my Fiesta and Android Auto comes on switches from Charging to Charging Slowly, and I maintain or lose charge over the course of my trip. My 2 XL and first-gen could gain charge no problem. Wasn't Rapid, but was plenty fast.
Anyone else seeing this? This is a huge problem for me. I rely on my car to top off my phone during drives and if this can't happen anymore it kills AA for me.
Edit: There's a thread on Google's own Android Auto forums regarding this issue (apparently for people who actually have USB-C in their vehicles, the problem is ironically worse), and best yet, it has an actual Google engineer interacting and collecting data. Please report your experience here with full details, make/model of car, phone, OS and Play Services versions, etc: https://productforums.google.com/forum/#!topic/android-auto/1NmG3ojHX_k;context-place=mydiscussions
Also, user bigdave79 helpfully reported here that if you plug in your phone, let Android Auto open, and without unplugging go into USB Preferences and toggle from USB Controlled by "This Device" to "Connected Device" it will switch itself right back, but charging speed will return to expectations. While still not a fix, this helps further suggest this is truly a software bug and not a hardware or software feature/decision.

TurboFool said:
This one's huge for me and might warrant a return. My 3 XL when I plug into my Fiesta and Android Auto comes on switches from Charging to Charging Slowly, and I maintain or lose charge over the course of my trip. My 2 XL and first-gen could gain charge no problem. Wasn't Rapid, but was plenty fast.
Anyone else seeing this? This is a huge problem for me. I rely on my car to top off my phone during drives and if this can't happen anymore it kills AA for me.
Click to expand...
Click to collapse
If I'm not mistaken it probably depends on your car. My 2018 Civic can't fast charge because Android Auto run through one specific USB spot. If I used a fast charge car adapter it would but then lose AA

I'm well aware. To reiterate, BOTH previous Pixels had NO trouble with my car. This is specific to the 3 XL.

I'm not having this issue in my car. Using the same USB C car charger I used on my 2XL.

TurboFool said:
I'm well aware. To reiterate, BOTH previous Pixels had NO trouble with my car. This is specific to the 3 XL.
Click to expand...
Click to collapse
I recently purchased a quick charge charger for my car. It worked great with a Note 9, S8+, and a Razer phone. My Pixel 3 XL however, charges slowly. It is kind of annoying.

I think you're all missing the Android Auto part of this. Not a car charger. The USB port built into the car to allow it to connect to Android Auto.

glad i am not the only one who is having this issue.... it charged my s8+ fast but it shows slow charging with pixel 3 xl =\

Well, this is annoying. Same thing on my 3 XL, "Slowing Charging".
Plugged the 2 XL back in- charging normally. Ford Explorer.
Let's hope it is some stupid $hit related to this-
https://www.xda-developers.com/google-pixel-fast-charging-android-pie-fix/
The time frame and Oct release seem to match the build date in the 3 XL I have, so maybe the build of PIE is not synced to the OTA release and the next OTA will fix it? Wishful thinking I suppose..

Google support was worse than useless on this, asking questions in circles and misunderstanding me. That said, thanks to someone on Reddit and my own thinking, I tried enabling USB Debugging. After a reboot of the phone it resolved the issue. AA starts up faster, as well.

TurboFool said:
Google support was worse than useless on this, asking questions in circles and misunderstanding me. That said, thanks to someone on Reddit and my own thinking, I tried enabling USB Debugging. After a reboot of the phone it resolved the issue. AA starts up faster, as well.
Click to expand...
Click to collapse
Thank you for posting, never would have thought about that.

So the problem actually returned, but was resolved again with another reboot. This is very odd. Combined with the severe memory leaks, I have to reboot this phone more than I'm used to.

TurboFool said:
So the problem actually returned, but was resolved again with another reboot. This is very odd. Combined with the severe memory leaks, I have to reboot this phone more than I'm used to.
Click to expand...
Click to collapse
How do you tell what it is charging at now? I can see it on the main screen if the screen is powered off (ambient) and Android Auto isn't running.
The battery dialog screen used to say, maybe I'm in the wrong spot?

d j a said:
How do you tell what it is charging at now? I can see it on the main screen if the screen is powered off (ambient) and Android Auto isn't running.
The battery dialog screen used to say, maybe I'm in the wrong spot?
Click to expand...
Click to collapse
Turn the screen off and back on to look at the ambient screen text at the bottom.

TurboFool said:
Turn the screen off and back on to look at the ambient screen text at the bottom.
Click to expand...
Click to collapse
So all you did was enable USB Debugging through the developer options and your pixel 3 now charges at a similar speed as the Pixel 2 when connected in the car using Android Auto?
I was so hopeful and tried it out this morning but no luck at all. I even rebooted the phone 3 times and still receiving the "Slowly charging" dialog and the phone gained 2% in an hour.

Mastaking said:
So all you did was enable USB Debugging through the developer options and your pixel 3 now charges at a similar speed as the Pixel 2 when connected in the car using Android Auto?
I was so hopeful and tried it out this morning but no luck at all. I even rebooted the phone 3 times and still receiving the "Slowly charging" dialog and the phone gained 2% in an hour.
Click to expand...
Click to collapse
Correct. Could be a 3 versus 3 XL thing, I don't know. But yes, enabled that function, restarted, and it immediately stayed on Charging. It later returns to the bad behavior, so I basically have to restart my phone every time I enter the car.

I'm seeing the same thing. I have had developer options enabled since first day and have never seen it show rapid charging. Even with the original charger I am seeing charging slow. Since the Pixel 3 is on Sept build it is most likely the same issue as the pixel. Hopefully this will be fixed in the next update.

I too am experiencing issues with AA and a Pixel 3 XL.
1) 2014 Cadillac CTS V-Sport Premium with Cue. The phone connects and AA works just fine; however the phone shows "charging slowly".
2) 2000 Dodge Dakota R/T with a Pioneer AVH-2300NEX; latest firmware version 8.35. The phone will not establish a connection to the head unit via USB, and battery indicator flashes between charging and not charging.
I still have my Pixel 2 XL, which performs flawlessly in the CTS. Same cable, same port. The P2 XL reports "charging", and gains a charge when AA is in use.
In the Dakota, the P2 XL also performs flawlessly since the 8.35 firmware update. Again, same cable, same port. Just like the in the CTS, the P2 XL reports "charging" and gains a charge while AA is in use.
It is to be noted that developer mode is enabled on both phones, and USB debugging is "on" (both phones). I have tried the whole restart thing; to no avail.

I've initiated a return process. Since Google's unable to offer any indication of this problem being known to them or a solution being planned, I can't go forward like this. I like this phone quite a bit, but its experience isn't so dramatically better from my 2 XL as to justify putting up with a problem with no expected solution. I'll keep my eye on updates and see if any indicate this issue has been seen and fixed and maybe consider a repurchase then. Otherwise I'll hold out for the 4.

TurboFool said:
I've initiated a return process. Since Google's unable to offer any indication of this problem being known to them or a solution being planned, I can't go forward like this. I like this phone quite a bit, but its experience isn't so dramatically better from my 2 XL as to justify putting up with a problem with no expected solution. I'll keep my eye on updates and see if any indicate this issue has been seen and fixed and maybe consider a repurchase then. Otherwise I'll hold out for the 4.
Click to expand...
Click to collapse
Mine went to FedEx today. Sadly, I love the phone but already got an RA for it prior to the return window expiring. I am not confident that Google will fix the issue in a timely manner; or even acknowledge there is one. For $1000, I am not willing to go backwards in functionality. If I see proof the issue is resolved, then like you; I may decide to repurchase. If not, the P2 XL still has another year of warranty and 2 years of support.

SmoovC said:
For $1000, I am not willing to go backwards in functionality. If I see proof the issue is resolved, then like you; I may decide to repurchase. If not, the P2 XL still has another year of warrany and 2 years of support.
Click to expand...
Click to collapse
Exactly that. I spent a lot of money on a phone to replace a very good phone. There should be no regressions for that price.
Oh well, my 2 XL was fantastic, truly. I'll probably need a few days to readjust to the screen and a month or two to wait for most of the new features to filter back to it, and I'll be fine until next year.