Battery overheating screen but not hot issue - Xperia Z1 Compact Q&A, Help & Troubleshooting

Hi, Anyone had a similar problem to this?
The phone isn't hot at all,I've tried changing the
battery which didn't work not sure what the issue
is and also if anyone has had this problem and
managed to repair it.
Thanks

I have this exact problem at the moment. I spoke to a tech and he said it might be the board and if so it may not be fixable. If you do find a solution please post it here. I'm going to the technician tomorrow, I will put my feedback from that visit here.

CaraMartelli said:
I have this exact problem at the moment. I spoke to a tech and he said it might be the board and if so it may not be fixable. If you do find a solution please post it here. I'm going to the technician tomorrow, I will put my feedback from that visit here.
Click to expand...
Click to collapse
Any update?
Xperia Z1 Compact .386 rooted

Hi!
I have exactly the same problem, before the phone tunrs off i got a messege that the phone will turn off because the high temperature or something like that, and in this moment it never turns on, i think it could be becuse the last firmware update 5.1.1 (14.6.A.0.368)

Oreltub said:
Any update?
Xperia Z1 Compact .386 rooted
Click to expand...
Click to collapse
Yes, unfortunately the phone cannot be repaired, the tech says the main board is gone. I'm really wary of sony now.

seaspray99 said:
Hi, Anyone had a similar problem to this?
The phone isn't hot at all,I've tried changing the
battery which didn't work not sure what the issue
is and also if anyone has had this problem and
managed to repair it.
Thanks
Click to expand...
Click to collapse
If you have warranty claim it. Or u have to spend some money to repair

I take my phone to sauna in weekends where is 110*C
It gets really hot but phone never shuts down nor has it ever told me it's too hot.
Really amazing phone.

Related

Stuck in Airplane mode.

Hi guys, after giving great reviews of my personnel experience to others about my Hox, I find my self in a bit of a weird issue. My phone is not rooted or bootloader unlocked. But im have a problem that I'm stuck airplane mode and can't get it to turn off even after a hard reset. Has anyone else experienced this problem? And if so what could be done to resolve this issue?
tonybuzz32000 said:
Hi guys, after giving great reviews of my personnel experience to others about my Hox, I find my self in a bit of a weird issue. My phone is not rooted or bootloader unlocked. But im have a problem that I'm stuck airplane mode and can't get it to turn off even after a hard reset. Has anyone else experienced this problem? And if so what could be done to resolve this issue?
Click to expand...
Click to collapse
No, haven't got an idea, and never saw it posted before, so probably you have use your warranty for this and contact support.
Good luck!
Thanks for the reply. Just sent to repair centre. I'm only lucky there's a repair centre 2 minutes from my house.
Well got my Hox back today, and a replacement motherboard was the repair, Don't know what caused this issue. But cant complain its sorted now. Well apart from the new imei.

[Q] My phone died

Yesterday my phone froze a few times, today it is dead. Red led is blinking but other than that I can't turn it on.
The phone is rooted and I can't fix it up before taking it to the service centre. Is there going to be a problem with my warranty, will they be able to tell?
xperiaforme said:
Yesterday my phone froze a few times, today it is dead. Red led is blinking but other than that I can't turn it on.
The phone is rooted and I can't fix it up before taking it to the service centre. Is there going to be a problem with my warranty, will they be able to tell?
Click to expand...
Click to collapse
If your phone was not updated to 4.1.2 then this is called Sudden Death syndrome which happens in note 2 when it is on 4.1.1. I haven't experienced this but, i heard the only way is to replace the mother board. I think this is a hard brick and hence no one will be able to tell whether your phone was rooted or not.
prabukannappan said:
If your phone was not updated to 4.1.2 then this is called Sudden Death syndrome which happens in note 2 when it is on 4.1.1. I haven't experienced this but, i heard the only way is to replace the mother board. I think this is a hard brick and hence no one will be able to tell whether your phone was rooted or not.
Click to expand...
Click to collapse
No, it was not updated. I hope they will fix it properly and I really hope they don't charge me for repair, I don't even know how much it would cost and if it would not be better to just buy a new phone if they don't acknowlege my warranty. So I really hope you are right they won't be able to tell.
xperiaforme said:
No, it was not updated. I hope they will fix it properly and I really hope they don't charge me for repair, I don't even know how much it would cost and if it would not be better to just buy a new phone if they don't acknowlege my warranty. So I really hope you are right they won't be able to tell.
Click to expand...
Click to collapse
I'm sorry I couldn't help more. If you're not able to use Download,Recovery options in your phone then i believe the rooting can't be figured out.
Wither way, just check for this by posting in the below forum.
http://forum.xda-developers.com/showthread.php?t=2093599&page=91
Oh well, the phone is now on the way to the service. They better not break the screen or something. And here's hoping they don't charge me for their fault in product.
xperiaforme said:
Oh well, the phone is now on the way to the service. They better not break the screen or something. And here's hoping they don't charge me for their fault in product.
Click to expand...
Click to collapse
Hi,
i just posted this query in another forum and the answer is you've the warranty you'll not be made to pay for this.
If you're not under warranty, it costs about half of the device cost.
Just let me know whats happens ok?
and also whether you were able to access download or recovery mode?

ZL C6503 turning off after rooting

Unlocked bootloader and rooted phone but now is causing my issues. Whenever I use mobile data and connect to maps my phone turns off after 30 seconds or so. Sometimes it won't even turn on I have to connect to charger then it's fine. This happens every time.
I'm on 4.2.2
Build .244
This started after I flashed the above build. This happens Even on older versions. Help please.
You did a full reset and wipe (incl the internal SD)?
Problems otherwise likely.
LenAsh said:
You did a full reset and wipe (incl the internal SD)?
Problems otherwise likely.
Click to expand...
Click to collapse
I believe so will try again.should I flash via external card? Come to thinking don't think I did.
No difference still same issue.
Should have left it no point rooting this, last time I probably buy Sony.
Only seems to be you having problems... not Sony's fault if you alone can't get it.
LenAsh said:
Only seems to be you having problems... not Sony's fault if you alone can't get it.
Click to expand...
Click to collapse
that's true my fault for buying it.
I think it might something to do with overheating?
riz157 said:
that's true my fault for buying it.
I think it might something to do with overheating?
Click to expand...
Click to collapse
I have C6506, I have overheating and reboots. When it overheats a little it reboots automatically, sometimes even doesn't get to homescreen.
I've send a letter to sony, but about 4 days, no answer!
I rooted the phone, unlocked the bootloader, flashed stock firmware and nothing changed for a while, but then suddenly it rebooted.
And I locked bootloader, and full wiped all phone, all sd cards, but no luck. Even unrooted the phone, but the Overheating is still there. ;(
Some tips.​Answer for Z1 is firmware downgrading, but is it for our ZL! ?
tracins said:
I have C6506, I have overheating and reboots. When it overheats a little it reboots automatically, sometimes even doesn't get to homescreen.
I've send a letter to sony, but about 4 days, no answer!
I rooted the phone, unlocked the bootloader, flashed stock firmware and nothing changed for a while, but then suddenly it rebooted.
And I locked bootloader, and full wiped all phone, all sd cards, but no luck. Even unrooted the phone, but the Overheating is still there. ;(
Some tips.​Answer for Z1 is firmware downgrading, but is it for our ZL! ?
Click to expand...
Click to collapse
Well in the end I just sent it in for repairs. Sony are trying to fix issue, it's been over 10 days still not sorted. I think they are awaiting parts, will keep you posted.
Unsure if I will be charged for this or not.
Btw downgrading didn't make a difference.
riz157 said:
Well in the end I just sent it in for repairs. Sony are trying to fix issue, it's been over 10 days still not sorted. I think they are awaiting parts, will keep you posted.
Unsure if I will be charged for this or not.
Btw downgrading didn't make a difference.
Click to expand...
Click to collapse
Thanks!
I guess Sony makes it harder for them selves for making so much problems with these Battery's for ZL,Z,Z1 phones. So much clients are very sad and angry and probably they won't buy another Xperia phone ever again. This was an SHOCK FOR ME, that such a company (SONY) would be so lightminded about their phones.
REALLY SAD!
Waiting for you'r answer!
I'll be posting too, when sony writes back!
tracins said:
Thanks!
I guess Sony makes it harder for them selves for making so much problems with these Battery's for ZL,Z,Z1 phones. So much clients are very sad and angry and probably they won't buy another Xperia phone ever again. This was an SHOCK FOR ME, that such a company (SONY) would be so lightminded about their phones.
REALLY SAD!
Waiting for you'r answer!
I'll be posting too, when sony writes back!
Click to expand...
Click to collapse
This experience has left me very dissatisfied with Sony, I dont think I'll be buying xperia again but if they fix issue for free might consider sony in the future.
2 companies on my list I try to avoid LG and Sony when it comes to smartphones.
Sent from my SM-N9005 using Tapatalk
riz157 said:
This experience has left me very dissatisfied with Sony, I dont think I'll be buying xperia again but if they fix issue for free might consider sony in the future.
2 companies on my list I try to avoid LG and Sony when it comes to smartphones.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
These problem have occurred in many ZL users recently...in Q/A thread, many post problem like these just different title...i too one of that user...already sent to Sony service center for repair...been 2 weeks now still no answer...but i heard one users that already unroot and locked bootloader already got his phone back in a month waiting...but this issues maybe a problem with the internal battery...
martin132014 said:
These problem have occurred in many ZL users recently...in Q/A thread, many post problem like these just different title...i too one of that user...already sent to Sony service center for repair...been 2 weeks now still no answer...but i heard one users that already unroot and locked bootloader already got his phone back in a month waiting...but this issues maybe a problem with the internal battery...
Click to expand...
Click to collapse
That's very interesting maybe that's why sony have not mentioned anything about cost, even though I've rooted and unlocked bootloader.
A month is a long wait mind you.
Sent from my SM-N9005 using Tapatalk
riz157 said:
That's very interesting maybe that's why sony have not mentioned anything about cost, even though I've rooted and unlocked bootloader.
A month is a long wait mind you.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Did you unroot and locked the bootloader before sent in...ive done that because still have warranty...that guy also has and receive without any cost....maybe they cant find out because locked bootloader method...
And yeah, thats too long for waiting....im planing to sell after i got my ZL back but want to try ZU but i heard it got similar issue as well...
martin132014 said:
Did you unroot and locked the bootloader before sent in...ive done that because still have warranty...that guy also has and receive without any cost....maybe they cant find out because locked bootloader method...
And yeah, thats too long for waiting....im planing to sell after i got my ZL back but want to try ZU but i heard it got similar issue as well...
Click to expand...
Click to collapse
I did flash generic rom and unlock boot loader via flash tool.
Some say that these problems with inbuilt battery are because of the chargers.
The seller i bought from said that it could solve the problem by finsing the original usb cable and the charger.
The problem with me is that my adapter is for USA and I can't simply use in Latvia(Europe).
So try charging youre phone with original usb and adapter, that came with youre phone.
Somebody knows prices for fizing this problem if sony charges from me.?
tracins said:
Some say that these problems with inbuilt battery are because of the chargers.
The seller i bought from said that it could solve the problem by finsing the original usb cable and the charger.
The problem with me is that my adapter is for USA and I can't simply use in Latvia(Europe).
So try charging youre phone with original usb and adapter, that came with youre phone.
Somebody knows prices for fizing this problem if sony charges from me.?
Click to expand...
Click to collapse
Well, i think everybody here is using the original USB and charger that came with the box...I too using it and still having problem like this...I think the problem lies in the battery itself...
Sent from my iPhone using Tapatalk Pro

Device shutdowns independently :(

Hi,
I've got my op3 for 4 months.
The problem is the device shutdowns independently at least 3 times in one week. It dosnt have any noticeable trigger, time on the day or a specific event.
I couldn't found any helpful info online.
Does anyone got the same phenomena?
Tx.
AraleInterK said:
Hi,
I've got my op3 for 4 months.
The problem is the device shutdowns independently at least 3 times in one week. It dosnt have any noticeable trigger, time on the day or a specific event.
I couldn't found any helpful info online.
Does anyone got the same phenomena?
Tx.
Click to expand...
Click to collapse
Is it rooted ? What rom? Does it heat up? A bit more details would help to know if its software or hardware
v.konvict said:
Is it rooted ? What rom? Does it heat up? A bit more details would help to know if its software or hardware
Click to expand...
Click to collapse
No, its all original with stock firmware. The device dosnt have any heat issues. Btw its also without root. Completely stock.
AraleInterK said:
No, its all original with stock firmware. The device dosnt have any heat issues. Btw its also without root. Completely stock.
Click to expand...
Click to collapse
Well i sometimes find myself pressing the power button by mistake causing a restart. But if you are sure you not doing that then i suggest you flash stock 3.2.8 again if that doesnt help you might have to open a support ticket
v.konvict said:
Well i sometimes find myself pressing the power button by mistake causing a restart. But if you are sure you not doing that then i suggest you flash stock 3.2.8 again if that doesnt help you might have to open a support ticket
Click to expand...
Click to collapse
Tx, I will try it.
i also aware this.. but it actually happen when i use spigen ultra hybrid case.. button are easily press.. so when i sit and the phone is in the pocket, it tend to restart..
Any success?
I had the same problem like you.
The motherboard is probably faulty, get it replaced from the OnePlus support!

Nexus 5x screen not working. Display changed ,same issue

Hi All,
This is my nexus 5x. Phone is working. But nothing on display. I have replaced a working display as well ,same issue. Anyone to help me?
Hi, I have the same issue, did u find any fix?
Alizpk said:
Hi, I have the same issue, did u find any fix?
Click to expand...
Click to collapse
not yet brother. I'm really disappointed with this issue Is this happened to you after update to Android O? What did you try?
I don't know the fix for this. I just kept my phone is my drawer for a few months and when I took it out, it was fixed.
Although I did note 1 thing - The display had started to show white noise as soon as it became hot. I had to keep it on a cold plate to make it normal again. The only thing I can recommend is putting it in fridge or something and then turning it on. Listen to me at your own risk. I ain't no mobile fixer, but just a random guy.
AngelousJi said:
The only thing I can recommend is putting it in fridge or something
Click to expand...
Click to collapse
That's literally the biggest no-no with electronics.
When you can't repair something on your own, you would usually seek out a person who can and, eventually, pay for the repair. You do not ask for possible solutions which you would probably not be able to perform on your own.
shhnedo said:
That's literally the biggest no-no with electronics.
When you can't repair something on your own, you would usually seek out a person who can and, eventually, pay for the repair. You do not ask for possible solutions which you would probably not be able to perform on your own.
Click to expand...
Click to collapse
This certain advice is being given everywhere. (Even I'm a bit skeptical on this). On that repair thing- I literally asked every single repair guy in my local city and not a single one could fix it. This nexus had just become my tinkering toy so I had nothing to lose. If anyone still has the value for it, please take it to your repair guy.
I think this is the same issue that I have. I talked to Larry from India at Google. He had the same issue with his phone and LG was fixing the issue for his phone. He said it was a connector from the board to the screen.
So he hooked me up with LG. I talked to Holly and she sent me an label and repair under warr. They extended their normal warranty. LG previously fixed the bootloader issue by replacing the motherboard, so this issue may have been caused when they fixed the phone. May want to try contacting LG, see if it helps.
Hi, i have the same issue on my Nexus 5x. did you find any solution?
This is the second time happened to my Nexus 5X. but it fixed with no reason after about 3-4 days i put into drawer.
then this happen again since last night.
Did you try to clear the delvik cache or something via recovery mode?
sorry for bad english
This is the bootloop of death. Check on the forum for further informations

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