Brick after phone freezing? - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

Hello everyone. A buddy of mine is having a problem with his phone and it has me puzzeled. He was playing a game the other night and he told me the game froze and then when he went to swipe it way in the app manager he whole phone shut off and will not turn back on. Do you guys think this is a hard brink or something of the sort or a hardwater problem? Any help would be appreciated since he does not have the money to but out his contract and get a new phone. Thanks again!

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problems with a refurb

hey all-
youve been a great community since ive been around (last december) and i was wondering if anyone had any insight on a problem im having.
I recently got a replacement phone that is refurbished from sprint, because the power button on my old e4gt was completely stuck
when i got the phone i immediately rooted it and went to my usual set up of Blazer 4.1 with the rogue 1.4.1 kernel.
since then ive been having some trouble:
the touchscreen is very wonky, ill be in the middle of texting and it will all of a sudden start selecting things all over the screen. simply turning the screen off and then back on usually works, but ive noticed that the frequency of this is increasing. also the menu home back and search keys all pick and choose when they want to work, and when they dont. sometimes ill press them and they wont work, other times ill be browsing the web and the menu button will start going off and on, without me pressing it.
ive also been experiencing quite a few random reboots, this wouldnt be such a problem however sometimes the phone will just shut off, with the red led light still on, but the screen wont come on when i press the power button. ive also noticed that sometimes the phone will randomly reboot, and then hang on the samsung screen. this has happened a few times at night and caused me to miss class because my alarm didnt go off (lol). when any of this happens i just hold down the power and vol up button to reboot into recovery, and then reboot the phone from there.
the only visible difference i can tell is that under the build number it says: "Blazer v4.1 ~ PI:FG-X^2I^2
i dont remember the last part of that being in any of the previous build numbers; ive been running this build pretty much since it came out, theres just something about the speed, snapiness, and battery life of this gb build that has me hooked.
if anyone knows if these problems are hardware related, or if i just had a bad flash, id greatly appreciate your feedback.
i know this has turned into a long post, but i just have one more question:
i use google play music as my music player, and absolutely love it. my favorite part about it is the fact that i can "download" songs to stay available even when i dont have a data connection, this comes in reallyyyy handy. HOWEVER, i use titanium backup to backup my apps, and when i flash to a new rom and restore play music, it restores all my music, but not the music that i have stored on the device. this is annoying because i then have to wait for a stable wifi connection to download the 500 or so songs that i usually keep on the device. My question is whether or not there is a way to backup all of the cached music, or if i could move the app+app data to my sd card, so i wouldnt have to redownload all the songs when i flash a new rom.
again youve all been a great community and im thankful for all the devs and all the work they do. i apologize for this post being so long, i dont usually post much but when i do ive always gotten the solutions for the problems ive had.
have a great day everyone, and you stay classy san diego
replace
put the phone back to stock and see if these problems still occur. If the do still occur then take it into a service center and have it replaced
ryandoubleu said:
put the phone back to stock and see if these problems still occur. If the do still occur then take it into a service center and have it replaced
Click to expand...
Click to collapse
i wish i could take it to a service center however when i had the battery out of it someone spilled water on the battery so the water damage sticker is now red even though the water never got on the phone.
Brick it and get a new one. They messed up.
Sent from my SPH-D710 using xda premium
Ctanferno22 said:
i wish i could take it to a service center however when i had the battery out of it someone spilled water on the battery so the water damage sticker is now red even though the water never got on the phone.
Click to expand...
Click to collapse
A service center should take the phone apart and check the sticker in the inside. You could also just buy a battery from amazon and use that when taking it in.
sent from MY BAD A$$ ET4G
Will sprit replace a brick phone. Cause I know if you try tweak it and f it up that your fault.
Sent from my SPH-D710 using xda premium
Get android assistant from play. It will allow you to move apps to your SD card. Tools>App2SD
Buy a new battery and send that back with the phone if you continue to have issues

Screen Blank ! {Issue}

Hi! This is my first time posting something here but I had no choice since a troubleshoot the handset in every single way that I could
Heres my situation, I bought a Samsung Glaxy S4 Mini GT-I9190 last month, then I was riding the bus to go work and suddently my cellphone starts getting stucked, then I restart the handset in order to refresh it ( Regular restart not forced or anything like that ) When the cellphone succesfully restarted the screen wont come up, I heard the booting sound, the lockscreen sound, even I heard some messages coming up but the screen is totally in blank
Already troubleshoot the handset removing the battery, removing the SD Card, SIM card and wait for 5 minutes but the screen didnt show up again... My handset is not rooted and I never dropped or damage it or anything like that. This situation is very frustrated because I HAVE to make so many calls to my girlfriend and my daughter and I'm not allowed to do it.
Can you Pleeeeeeeeeeeease help me out with this!? If you can its well appreciated !!! :crying:
Drogakit said:
:
Click to expand...
Click to collapse
I think u need to go to Samsung service, nothing u can do "at home"
Drogakit said:
Hi! This is my first time posting something here but I had no choice since a troubleshoot the handset in every single way that I could
Heres my situation, I bought a Samsung Glaxy S4 Mini GT-I9190 last month, then I was riding the bus to go work and suddently my cellphone starts getting stucked, then I restart the handset in order to refresh it ( Regular restart not forced or anything like that ) When the cellphone succesfully restarted the screen wont come up, I heard the booting sound, the lockscreen sound, even I heard some messages coming up but the screen is totally in blank
Already troubleshoot the handset removing the battery, removing the SD Card, SIM card and wait for 5 minutes but the screen didnt show up again... My handset is not rooted and I never dropped or damage it or anything like that. This situation is very frustrated because I HAVE to make so many calls to my girlfriend and my daughter and I'm not allowed to do it.
Can you Pleeeeeeeeeeeease help me out with this!? If you can its well appreciated !!! :crying:
Click to expand...
Click to collapse
not sure if this will help, you can try a master reset, also you haven't rooted the phone, but did you flash it.
Drogakit said:
Hi! This is my first time posting something here but I had no choice since a troubleshoot the handset in every single way that I could
Heres my situation, I bought a Samsung Glaxy S4 Mini GT-I9190 last month, then I was riding the bus to go work and suddently my cellphone starts getting stucked, then I restart the handset in order to refresh it ( Regular restart not forced or anything like that ) When the cellphone succesfully restarted the screen wont come up, I heard the booting sound, the lockscreen sound, even I heard some messages coming up but the screen is totally in blank
Already troubleshoot the handset removing the battery, removing the SD Card, SIM card and wait for 5 minutes but the screen didnt show up again... My handset is not rooted and I never dropped or damage it or anything like that. This situation is very frustrated because I HAVE to make so many calls to my girlfriend and my daughter and I'm not allowed to do it.
Can you Pleeeeeeeeeeeease help me out with this!? If you can its well appreciated !!! :crying:
Click to expand...
Click to collapse
try using a usb jig to get to download mode and reflash a stock rom ... if u dont have one you can make it by yourself
:laugh:
Well I take my handset to the assistance because it was under warranty so... I need to wait 15 days in order to have it fixed or they give me a new one... Thank you anyways for helping me out !!! :laugh::good:

SPH-l710T phone will not turn on anymore

Hello friends. recently my galaxy S3 stopped working while it was charging one day. here is what happend when it suddenly stopped working . I picked it up to send a message to a friend on facebook, after that i tossed my phone down on my pillow and i went back to doing what i was doing. about an hour or so went by and i decided to check my phone again to see if my friend replied. it was then i noticed that the phone was off for some reason. i thought that was kind of weird and just figured maybe it glitched out and just turned itself off or something. i attempted to turn the phone on and it did not respond, but for some reason when i shake the phone or something it would turn on. when its plugged into the charger it doesnt show the charging screen either. occasionally the red light at the top left corner of the device will light up like its charging but then it will turn off again and when it does turn on randomly it doesn't go past the samsung S3 screen when it is booting up. The phone is currently rooted as well but i dont think that has anything to do with my current issue. i just took the phone apart right now to check the motherboard to see if anything was wrong with it or maybe it was dirty ect and when i put the phone back together i actually got it to charge for a moment but i couldn't get it to turn on. ive looked up some videos on youtube about this issue but i couldn't find any info really about it.
so to be clear these are the things i have tried
1. tried to boot it into download mode and recovery mode with no luck.
2. checked to see if it was a hardware issue and everything looked ok.
3. swapped batteries still with no luck.
i dug a little deeper after posting this thread and found out my issue could be what is called SDS (sudden death syndrome) the one thing i didnt find out is if im completely screwed and need a new phone or not. i took it down to my local samsung store here in L.A. and they already turned me down because the phone was rooted and they could tell it was because my phone has a different bootup then normal.
so if anyone could help me out that would be awesome and i would be super grateful. thanks in advance
dev-meepo

Phone "resets" after battery dying?

Alright this is a new one for me, I've unlocked my bootloader and flashed anything you can imagine on my phone but I've never had this issue but somehow my girlfriend who has the same phone got lucky.
She was using her phone for Pokemon last night, and she has a habit of running her battery down until the phone dies, then she plugs it in and does something else. I didn't think that was bad, but is it?
Last night after her phone died and it got charged back up enough to be turned on, it was giving us error messages about Sense Home closing, telling us that Google Play Services needs to updated, and a lot of her apps (Pokemon in particular) appear to be gone. Has anyone else run into any weird problems after your battery died, and how did you fix it if so? Her phone is completely stock, no unlocked boot loader or rooting, just the way it came. It's very strange to me for that reason, but if anyone has any ideas I would appreciate the help. Thank you.
Sense home got reset the other day, i was a bit miffed to start my phone up and sense had forgotten the home/work/outdoor feature and kindly took it upon itself to replace my most used icons with the defaults.
As for the phone resetting itself entirely.. It's too early to say whether the phone is sick and needs help or if it was a one off "oddball".
Beamed in by telepathy.

System UI keeps stopping! help!

its keeps stopping even after restarting, i have no clue why, please help, i was playing Call of Duty Mobile and it started going back to the lockscreen and all, now i restarted and i dont even have enough time to put in my pin before the screen goes off again, help would be much appreciated
EDIT: I hard reset it and its fixed lmao what a shame
RelicUser said:
It keeps stopping even after restarting, I have no clue why, please help, I was playing Call of Duty Mobile and it started going back to the lock screen and all, now I restarted and I don't even have enough time to put in my pin before the screen goes off again, help would be much appreciated
EDIT: I hard reset it and its fixed lmao what a shame
Click to expand...
Click to collapse
How did you reset yours because my screen has been blank ever since the system's UI stopped working?
I am unable to use my phone or navigate to my settings.

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