Develop Bugs

Battery replacement? or worse?

My phone has been randomly shutting off, and by random, I do mean just that. It will tell me I have a full charge and then shut off, and then every attempt to restart it, will cause it to immediately shut off again. Sometimes I wait half an hour, and then turn it on, and it will last me the rest of the day on standby. Sometimes it lasts me several hours playing music, other times (most notably when using wifi or gprs, it will only last minutes).
I have seen on occasion the battery indicator will give me a warning saying its almost dead when I reboot it, before it shuts itself off again. This is going from 80+ % full to suppposedly nearly drained in an instant.
So yeah ok, maybe I need a new battery? Thats what I figured, until I bought a car charger. The charger was from the T-mobile store, it was marked for the Dash and Wing.
When I plug it in, i get the charging icon, the little orange LED, but it gets incredibly hot. Almost too hot to hold in about 10 minutes. It doesn't seem to charge it at all, even though it gives me the icon.
I should mention, the phone NEVER dies in use when plugged into the wall or USB, nor does it heat up, but it will act up randomly like previously described when using the car charger.
What do you guys think? Should i get a new battery or do you think something else is wrong? I do enjoy the things I can do with this phone, but its starting to become more trouble than it is worth I think (was always bothered by the memory leak to begin with...).

Won't boot or charge

Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?

gshaw1967 said:
Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?
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Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.

Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.

tcollum said:
Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.
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dottat said:
Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.
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Click to collapse
Thanks guys, that worked appreciate it! :good:

Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.

reTARDIS said:
Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.
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I'm having the exact same issue. How do you know when it is charged fully? When it is off there is no indicator of charge level. The Galaxy gear and gear live I had both had a battery icon when charging while off. I hope the battery is not a dead since the gear and live watches had awesome battery life for me...

Like a dumbass i tried to pair without fully charging it and was unsuccessful. Now the watch is dead and on the charger. Hopefully it charges or I will have to return this.

It took me about 10 attempted charging cycles over 24 hours before it worked. Usually the watch was off and it would be pretty hot. I noticed the charger was only a .5a so I changed the adapter to a 1.8a one I had. I left the watch on where the blue circle and time was showing and it charged right up from 3 to 100 in about an hour and today I used it from 2pm till 1030 pm with ambient screen and it was down to 39 now on charger for about 20 mins and it is up to 77. So far so good after a nightmarish 1st day...
Sent from my LG-D850 using XDA Free mobile app

yeah, I'm noticing my watch feeling hot while being charged. Sadly, it still won't power on. :crying:

It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app

bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
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Yeah, I was @ 3% and charging using the stock and it powered off my itself. but, now I'm on a higher charger so hope things get better. I'm so impatient right now. I just want to start playing with it. hehehe

bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
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Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?

RodrigoKim said:
Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?
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The device will draw what it needs a .5a charger will provide up to that amount of current. a 2a charger will provide up to 2a of current but a device may not pull that much. It is generally thought that for LiIon batteries that providing a low maximum current and taking longer to charge will make the batteries last longer, so if you dont mind a slow charge cycle, which for a watch that should be charged while you are sleeping it doesnt matter then you should go back to the stock adapter to maximize total life.
I went off charger at 7:30am and now at 11 I am at 65%, which is terrible, but I'll wait a week to pass judgement, but my gear live and galaxy gear 1 with tizen both had awesome battery life of 2 full days with more than moderate use.... The Galaxy Gear 1 on Android was lucky to get more than 14 hrs of use.

Thanks everyone for helping me get my Watch up and running. For anyone who is new and reading this, fully charge your watch before pairing it since it will need at least 80% battery so it can update itself. Of course, this has already been stated in the thread and thanks to those folks who stated it already and all the credit goes to them.

I'm having this issue as well. I've been trying to charge it for the past few hours and it never gets past 10%. I kept trying to reset the device and it would never work. It kept coming up in the "Just a minute" mode which seems to eat the battery.
But finally on my last reset attempt, the device rebooted immediately and came back up on the "Select language" screen. I now have the device charging and am hopeful it will work this time.
But my big question is: how do you know when it's fully charged? Without knowing what the current charge level is, I'm afraid to try the update procedure or I may get stuck in the same "Just a minute" loop again. Anyone have any ideas on how to determine the charge level prior to setting up the device?

I killed mine. I tried to pair, got stuck on the "just a minute" screen and then it died. I charged it for a couple of hours and it still would get stuck. Somehow, I got to settings (still don't know how) and did a factory reset. Then, everything seemed ok and it was charged at 100% when I paired and did the update.
However, after the update, I got into a boot loop where it would show the M logo with the marks around the dial, flash to some colored balls, then say "android wear" and then it would reboot. Tech support from Motorola couldn't help me and finally after a few hours the watch died. I put it back on the charger and it would eventually fire back up and go into the bootloop again. It did it all night last night.
Furthermore, my indicator on the charger never lit up either.
I took it back and "exchanged" it for a new one that the store said would ship this week.
As much as I was anticipating this thing showing up, I'm pretty disappointed already.

Finally got mine booted. After successfully resetting the device (back to the "select a language" screen), I had it on the charger for about an hour. Then I tried again and it went through the whole installation successfully.

Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%

Over Achiever said:
Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%
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I was in the same boat. The trick is to get the device reset. When I was trying to do that (via the menu that comes up when you press-and-hold the watch button), it would sit there and do nothing. Then 10 seconds later it would power down. But then as it charged, it would power back up and the "Just a minute" message would appear.
To get it to work, I turned the device off and let it charge. When it powered back on, I turned it off immediately and kept charging it. Then eventually, the charge jumped up to about 13%. I tried the device reset option again and this time it powered down immediately and booted back up with the "select a language" screen. I then turned off the display and let it charge for an hour. After that, I went through the setup and it worked.

DanPLC said:
I was in the same boat. The trick is to get the device reset ... After that, I went through the setup and it worked.
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Thanks Dan, that did the trick. I see the firmware update added quite a few watch faces but can't customize the colors on those until the Connect app is updated.
Waiting for the watchface contest winner to be released by Motorola!

Moto 360 won't fully charge!

Hey guys,
I just charged my Moto 360 to 100% and it dropped to 99% the second I took it of charger so, I put it back on the charger and it didn't go above 99%, that'why I took it of the charger right now and it instantly droppd to 98% (WTF??) Can anybody tell me what's wrong with my device or if they experienced the same weird bug
Thanks,
Thomas

mine stays at 86% charging....anyone encounter this?

mine does similar.
It'll charge up to 95%, then sit there. I've gotta take it off, wait a bit, then put it back on the charger to keep going.
Doesn't do it alot - just occasionally.

I notice that this happens when the watch gets hot (e.g. extensive use before placing on the charger). Taking it off and letting it cool off for a while, and then putting it back on the charger, will resume normal charging to 100%.

hush66 said:
I notice that this happens when the watch gets hot (e.g. extensive use before placing on the charger). Taking it off and letting it cool off for a while, and then putting it back on the charger, will resume normal charging to 100%.
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You are correct Sir..that's the remedy..I allow my 360 to cool before charging, and 100% result every time..If I have not used the watch (extensively) before charging..100% every time..I have taken mine off the charger at about 50% before, if I let it get down below 20%..let it cool, then back on charger, batteries take a more complete charge when in a cooler state..
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Same here, not matter how long you still put it in charger after reaching 100 battery, it goes to 99% several seconds off the charger.
But I think it not impact battery life. Normally mine is 4-5% per hour which is enough for one day.

If you have custom watchfaces (not stock), you might want to disable them and go back to stock while charging. I noticed this and switched the watchface, went up to 100% right after I switched faces.

abuttino said:
If you have custom watchfaces (not stock), you might want to disable them and go back to stock while charging. I noticed this and switched the watchface, went up to 100% right after I switched faces.
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I currently use the Pilot stock watchface and I'm going to let my watch cool off now before charging it, hope that'll do it
Sent from my GT-I9505G using XDA Free mobile app

Turn the screen off after putting the watch in the charger and it will stay much cooler while charging.

Steve-x said:
Turn the screen off after putting the watch in the charger and it will stay much cooler while charging.
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How do i do that?
Sent from my GT-I9505G using XDA Free mobile app

As long as ambient mode is off I can always get my screen to turn off by pressing the side button. It doesn't always do it on the first press though. I can't say for certain what the magic is. Sometimes it takes three quick presses, sometimes two. Sometimes I need to repeat the button pushing a few times. Once it turned off all on its own. The dim charging screen is way too bright, so I always turn it off. After feeling the temperature difference in the morning I think it is just a good idea.

Even if I turn the screen off while charging, the watch would drop to 98% the moment it comes off the charger. When I put it back on the charger, it goes down to 96% even...

Similar problem
Mine does not go past 95% and then drops to 94 or 93%. I will try the cooling off thing, I hope that works.

Weird battery and charging issue I need help with!

Been using my Moto 360 for months, no problem. Yesterday I was travelling so I used up more battery before going back to the dock than I usually would. I want to say it was down to maybe 10%. Maybe lower.
Threw it on the charging dock. I see the small blue circle, charging, and I walk away. Come back a few minutes later and the screen was off and white LED on charging dock was off. Couldn't do anything to get the white LED back and show that it was charging. I could pick up the watch and use it, but had very low battery. At some point I think it died, and again, I could never charge it.
Got frustrated, left it off the dock (because I read something on a moto support page about leaving it off the dock for 30 minutes?), and went to bed.
This morning, woke up, and put it on the charger. The white LED came on and the watch booted up. At first it shows charging and even says 13%. How that's possible I don't know, but the white LED wouldn't stay on. It would go off, at which point the regular watchface would show up and also the warning about being below 15%. Then a few seconds later the white LED would come back on and I'd get the charging screen. but that would only last a few seconds, then it would go off, and my watch face would show up. I just watched as it did this and you should see from the times the charging screen did pop up that it was actually draining battery (if you believe I was even at 13% this morning, which I don't). After a few minutes of this, the white LED was off and I can't get it back to charge at all. I'm sitting here this morning just as I did last night: watch won't come on and no white LED light on the dock and what looks like no charging.
What is going on here? Again, ZERO problems until this. Now my battery is so low that it shut off and I'm just leaving it on the dock hoping that somehow it is charging, even though the white LED on the dock is not coming on. I know I shouldnt have let my battery get so low before juicing it up, but that doesn't mean I should be sitting here unable to charge up my watch. I really don't think something all of a sudden yesterday happened to my watch and dock.
Anyone have any ideas here? Im on the road, so no qi plate here to test using a different method to charge it up (I have it at home, but I really wanted my watch to use for this trip!). Don't know anyone with a moto 360 either.
Thank you!!

Try a different USB cable/charging brick combination, they could be bad. If this doesn't work, most likely a bad dock.

Well I tried a different cable, no change. Left it sitting on the dock all day, nothing happened. Came home from going out and the charging/not charging is happening now ( and all of a sudden the watch got juice? Makes no sense to me.). I videoed it. Does this video shed any light on the cause? Thanks! I ask because it's hard to believe the dock is bad after no issues for months now.
Video: https://youtu.be/jmMH15ThOwg
Thanks again.

HEHE, same issue mate:
https://drive.google.com/open?id=0B_Qhf7E5ZWBTbW56elNSVUZLR1E
I have sent mine to Motorola twice now for the same problem.
They just sent the watch back to me and I don't get the issue anymore, however they have introduce a new problem for my watch where I can't even use tilt to wake anymore...
Fed up with their repair team, just asked them to replace the watch now because either their repair team has no clue how to fix it or that there is some other fault they cannot find.
pappy97 said:
tagging pappy97
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i have a similar issue. it seems that the craddle connection is not as strong as it used to be. I often times see my watch charge all the way to 100%, and then begin to slowly dwindle down. I have to take the watch off the charger and then place it back in "more securely", and then it would charge again.... anyone else?
i think i figured it out. i had a dual USB wall adapter that both my phone and watch were plugged into. only recently did I get a QI wireless charging pad. it appears that when both devices are charging, the phone took up all of the juice, leaving none for the watch (until the phone reached 100%). when I separated the two into different USB wall plugs, then they both charge up as normal.
hope this helps others.

I'm experiencing this exact same issue right now. I'm leaving it on the dock hoping that it starts to charge at some point. Have you discovered a fix or a possible cause for this issue so far?

I'm having the same issue. Started yesterday afternoon. I have 2 charge cradles and its the same on both so it leads me to believe its not a cradle issue. When I put the watch on the cradle, the charge light will come on for a few seconds and then go back off. After this happens a couple times it just wont come on anymore. Any help would be greatly appreciated.

I have the watch for almost 2 weeks and it never charge full and it loose all its charge in minutes I only used it 2 and it was off charge. Wife wi go home I am tired I like the watch. But I didn't use it I tried everything from the above mentioned proposals but seriously nothing worked I'm from Egypt and I bought online from USA from Nordstrom what should I do

Charging issue, I'm perplexed...

I charge my watch at night and it charges just fine. The problem is, since it isn't connected to my phone at night the battery drains. It was down to 15% when I got up this morning.
Is there a way, via root and and a script for example to have the watch charge to full then turn off? Or maybe even go into airplane mode after a length of time it has no connection?

I actually wish you can true off the watch and still charge it. I tried that but as soon as i put it on the charger it comes back on. I really don't need the watch to be on at night.

Why not keep it connected? Just charge phone & watch, leave them on. There is really no reason for the watch to ever be disconnected.

I charged the watch to full (it was almost full before I went to bed) I went to put it on the next morning and it was drained to 20%. I'd love for there to be a setting to charge to full and turn off. or power off and charge.

You can switch it off and then plug the charger in.
Switch it back on in the morning?

dupajapona said:
You can switch it off and then plug the charger in.
Switch it back on in the morning?
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That's the issue. You can't turn it off and charge it. As soon as it is connected to the charger it turns on. Best I could say is put it in theater mode which completely shuts off the screen and notifications. But honestly I still don't see how the watch could be burning so much battery that the charger isn't able to keep it charged. But maybe that will fix the issue.
Sent from my Nexus 6 using Tapatalk

I've decided to just wear it at night and charge it when I get up in the morning. It gets charged while I'm getting ready for work.

I don't understand why Huawei didn't make it so the watch can be charged while powered off. It is pretty lame. I charge mine later in the afternoon. When I see that it is 100%, I turn it off then remove it from charger.

Rektifying said:
I don't understand why Huawei didn't make it so the watch can be charged while powered off. It is pretty lame. I charge mine later in the afternoon. When I see that it is 100%, I turn it off then remove it from charger.
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I agree that it is kind of silly that you don't have that option but it's also not surprising. Look at all of the other watches out that act the same way. Moto 360, LG Urbane, LG G Watch R, Samsung Gear, or maybe just the live, even the iWatch. And that's just the ones I know of. The good news is that the watch has a power button, the crown, so a future update could fix it. And theater mode does solve the issue in my opinion. Just double tap the crown and done. I am going to test mine tonight by shutting down the phone and charging the watch with theater mode off. I would like to see what it does. I just can't imagine any way that it would burn 80 percent of the battery while connected to a charger.
One other option might be to use tasker to shut down everything you don't want when connected to a charger. I know you can do this on a phone but haven't tried on a watch before. But in theory it would work.
Sent from my Nexus 6 using Tapatalk

in my case I THINK it fell off the charger. I haven't had an issue since the first night with it.

gunnyman said:
in my case I THINK it fell off the charger. I haven't had an issue since the first night with it.
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Ahh ok. That makes more sense. Thanks for the feedback.
Sent from my Nexus 6 using Tapatalk

Yea I dont think this is right because I throw mine on the charge when I get home, tap the button 3 times to turn off the screen, and then disable bluetooth on my phone (wifi is always off on the watch).
Every day I wake up to 100%.