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So I'm having a problem where I drained my battery and the phone shut itself off with 1% to 2% battery life remaining. I've left it charging for a good 45 minutes now. Turned it on, and it reported 1%. Thinking that it was just a reporting error, I unplugged it, and the phone promptly shut itself off. Now another 30 minutes has passed, unplugged it, turned it on. The phone refuses to turn on! It will however show the battery charging animation, so I know it's not bricked or anything. I guess my only solution is to leave it charging while it's off overnight, even though I need to use my phone right now... That important person will have to wait :crying:
Edit: Works again... Though it does not show my battery life correctly. It says 15% when it's probably more like 2%.
Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2
BMelz said:
Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2
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It was plugged in to the wall.
geokilla said:
It was plugged in to the wall.
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Might want to use a different cable.. i have read that the cable and possibly even the wall adapter can be flakey.. if you have a spare cable try to use it instead of the lg one..
Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..
geokilla said:
Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..
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Click to collapse
Hmmm maybe the charger? Sounds to me like its not getting proper power hence the shutting down while plugged in.. but what do I know heh
I have the same problem. Plugged the phone in at about 3% and walked away. Came back an hour later to find it stuck in a loop of the LG logo and a black screen. I can sometimes get it into recovery, and from there see that the battery percentage will go from 0% to 15% and back to 0%. It's like the battery is bad.
I think it's a problem with the ROM/firmware where we can't drain it and hope to charge it up again..
I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2
ATRIXXIRTA said:
I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2
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That's normal. When the phone is charged at 100% it stop charging to avoid the battery to be overcharged thus reducing it's durability.
Not charging again... My phone maintained a charge between 10% and 25% or so according to the battery usage graph. So I switched cables again. I went into the service menu and got a screenshot of the charging test this time. First pic is with the LG cable. Second is with a Samsung cable. Third picture is back with LG cable after the battery successfully got charged past the "low battery zone" with the Samsung cable.
I have a similar problem with the stock charger. After a few weeks of working perfectly, it just sopped charging my Optimus G.
Bizarrely, it charges my wife's Galaxy S2 HD LTE without issues.
And the charger from my Sony-Ericsson Xperia pro charges the Optimus without issues.
It's almost like the stock charger burns out something internally such that it doesn't output enough voltage/amperage/current.
Sent via the magic of an Optimus G (E971) running CM 10.1.
So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.
geokilla said:
So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.
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Click to collapse
I have a similar situation -- I powered down my phone one time at 5 %, did not wake up until one hour of charge, then last night tried again with about 40 % of battery left, same problem. I was wondering at first if the phone did not go to power down properly, and that the battery would drain through that, but then I just did another test with my battery at 30 %, and the phone did not want to restart until plugged in for 5 minutes.. It's almost as if the booting process is just this huge battery drain, sucking all the juice to start the phone in a peak of electrical rage.. anyway -- I noticed that yesterday, I was trying to restart the phone after a while, it would start to boot but it seemed it owuld just miss a little bit of juice to complete the process, then finally when it made it to screen it was at about 10 %..
Could it be that fix we used in the stock rom to get the screen at more than 65 %, and the cpu at 1512 mhz ? It seems more software related than hardware in my case, meaning I don't beleive it is the cable
Hate to revive an old thread, but as the new owner of an LGOG i just ran across this problem the other day. My phone has been able to go two day on a charge, and last week I forgot to charge it on night. Found it dead the next day. was leaving so I took it intending to charge at work or in the car. Car charger had no effect, but upper portion of phone got hot. plugged it in at home, same thing, charging icon, getting hot, but not charging. Also noted dim screen glow all the time.
tried 2o second hold on power button, vol up and down, got into the download screen and the bootloader screen, but no charge. Finally held the power button and vol. up and red charging light came on. Held it for a minute and the red charging light stayed on, let go out it went. Decided to try a couple of rubber bands around the phone to hold in the buttons, and it worked ---phone charged fully and operates as usual.
Thought I'd pass my experiance on to help anyone else with similar problem. Any idea why this worked?
I don't know, but I do know that getting to android 4.3 roms like the ones in Houstonn's thread have cured my O. G. from that, and from also constant and random camera reboot, and from also maps freaking out when plugged in in the car..
Sent from Somewhere using my Dog
For anybody that runs into this problem
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery
After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
philliboy said:
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery
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matt832 said:
After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
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What update are you referring to? I don't get over the air updates. Mine is off contract.
philliboy said:
What update are you referring to? I don't get over the air updates. Mine is off contract.
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Click to collapse
Last fall. I had to go to the stock rom, do the update, reroot, then all was fine.
Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?
gshaw1967 said:
Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?
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Click to collapse
Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.
Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.
tcollum said:
Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.
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dottat said:
Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.
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Thanks guys, that worked appreciate it! :good:
Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.
reTARDIS said:
Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.
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I'm having the exact same issue. How do you know when it is charged fully? When it is off there is no indicator of charge level. The Galaxy gear and gear live I had both had a battery icon when charging while off. I hope the battery is not a dead since the gear and live watches had awesome battery life for me...
Like a dumbass i tried to pair without fully charging it and was unsuccessful. Now the watch is dead and on the charger. Hopefully it charges or I will have to return this.
It took me about 10 attempted charging cycles over 24 hours before it worked. Usually the watch was off and it would be pretty hot. I noticed the charger was only a .5a so I changed the adapter to a 1.8a one I had. I left the watch on where the blue circle and time was showing and it charged right up from 3 to 100 in about an hour and today I used it from 2pm till 1030 pm with ambient screen and it was down to 39 now on charger for about 20 mins and it is up to 77. So far so good after a nightmarish 1st day...
Sent from my LG-D850 using XDA Free mobile app
yeah, I'm noticing my watch feeling hot while being charged. Sadly, it still won't power on. :crying:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
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Yeah, I was @ 3% and charging using the stock and it powered off my itself. but, now I'm on a higher charger so hope things get better. I'm so impatient right now. I just want to start playing with it. hehehe
bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
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Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?
RodrigoKim said:
Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?
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Click to collapse
The device will draw what it needs a .5a charger will provide up to that amount of current. a 2a charger will provide up to 2a of current but a device may not pull that much. It is generally thought that for LiIon batteries that providing a low maximum current and taking longer to charge will make the batteries last longer, so if you dont mind a slow charge cycle, which for a watch that should be charged while you are sleeping it doesnt matter then you should go back to the stock adapter to maximize total life.
I went off charger at 7:30am and now at 11 I am at 65%, which is terrible, but I'll wait a week to pass judgement, but my gear live and galaxy gear 1 with tizen both had awesome battery life of 2 full days with more than moderate use.... The Galaxy Gear 1 on Android was lucky to get more than 14 hrs of use.
Thanks everyone for helping me get my Watch up and running. For anyone who is new and reading this, fully charge your watch before pairing it since it will need at least 80% battery so it can update itself. Of course, this has already been stated in the thread and thanks to those folks who stated it already and all the credit goes to them.
I'm having this issue as well. I've been trying to charge it for the past few hours and it never gets past 10%. I kept trying to reset the device and it would never work. It kept coming up in the "Just a minute" mode which seems to eat the battery.
But finally on my last reset attempt, the device rebooted immediately and came back up on the "Select language" screen. I now have the device charging and am hopeful it will work this time.
But my big question is: how do you know when it's fully charged? Without knowing what the current charge level is, I'm afraid to try the update procedure or I may get stuck in the same "Just a minute" loop again. Anyone have any ideas on how to determine the charge level prior to setting up the device?
I killed mine. I tried to pair, got stuck on the "just a minute" screen and then it died. I charged it for a couple of hours and it still would get stuck. Somehow, I got to settings (still don't know how) and did a factory reset. Then, everything seemed ok and it was charged at 100% when I paired and did the update.
However, after the update, I got into a boot loop where it would show the M logo with the marks around the dial, flash to some colored balls, then say "android wear" and then it would reboot. Tech support from Motorola couldn't help me and finally after a few hours the watch died. I put it back on the charger and it would eventually fire back up and go into the bootloop again. It did it all night last night.
Furthermore, my indicator on the charger never lit up either.
I took it back and "exchanged" it for a new one that the store said would ship this week.
As much as I was anticipating this thing showing up, I'm pretty disappointed already.
Finally got mine booted. After successfully resetting the device (back to the "select a language" screen), I had it on the charger for about an hour. Then I tried again and it went through the whole installation successfully.
Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%
Over Achiever said:
Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%
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Click to collapse
I was in the same boat. The trick is to get the device reset. When I was trying to do that (via the menu that comes up when you press-and-hold the watch button), it would sit there and do nothing. Then 10 seconds later it would power down. But then as it charged, it would power back up and the "Just a minute" message would appear.
To get it to work, I turned the device off and let it charge. When it powered back on, I turned it off immediately and kept charging it. Then eventually, the charge jumped up to about 13%. I tried the device reset option again and this time it powered down immediately and booted back up with the "select a language" screen. I then turned off the display and let it charge for an hour. After that, I went through the setup and it worked.
DanPLC said:
I was in the same boat. The trick is to get the device reset ... After that, I went through the setup and it worked.
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Click to collapse
Thanks Dan, that did the trick. I see the firmware update added quite a few watch faces but can't customize the colors on those until the Connect app is updated.
Waiting for the watchface contest winner to be released by Motorola!
Anyone else having this issue? 1st night charging went to 100% while screen was off. 2nd charge only took it to 94% w/screen dimmed, and 3rd charge wouldn't go higher than 82% with dimmed screen.
Ever since the screen won't stay off, the watch won't fully charge. There is no way to disable screen while charging.
its_dale said:
Anyone else having this issue? 1st night charging went to 100% while screen was off. 2nd charge only took it to 94% w/screen dimmed, and 3rd charge wouldn't go higher than 82% with dimmed screen.
Ever since the screen won't stay off, the watch won't fully charge. There is no way to disable screen while charging.
Click to expand...
Click to collapse
You could try this https://play.google.com/store/apps/details?id=org.ebserver.screenoffwear&hl=en
AstroDigital said:
You could try this https://play.google.com/store/apps/details?id=org.ebserver.screenoffwear&hl=en
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Click to collapse
Thanks I'll check it out.
Update : I restarted the Motot 360 and it stayed on 82% for a while, then finally charged to 100%. Ill observe the next charge and hope it doesnt take 6-7 hours to charge again
its_dale said:
Anyone else having this issue? 1st night charging went to 100% while screen was off. 2nd charge only took it to 94% w/screen dimmed, and 3rd charge wouldn't go higher than 82% with dimmed screen.
Ever since the screen won't stay off, the watch won't fully charge. There is no way to disable screen while charging.
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Click to collapse
Make sure the watch is all the way down in the charger. It seems to be easiest if you have the button down, so it fits into the curve of the charger. I had an issue where the watch screen was staying in the charging mode, but wasn't actually charging when it wasn't aligned correctly.
ChrisAshton84 said:
Make sure the watch is all the way down in the charger. It seems to be easiest if you have the button down, so it fits into the curve of the charger. I had an issue where the watch screen was staying in the charging mode, but wasn't actually charging when it wasn't aligned correctly.
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Click to collapse
Oh cool. Thanks, I'll check that next time. That could have been it
I'm having some issues with it also. I've tried aligning the watch multiple times. The first time floated on 79%-80%, 2nd charge has been floating at 75%-77%. I'm hoping there is an easy fix or that it's software related, because it kills me to have issues on a brand new product
Did anybody end up finding a fix to this? I received my watch yesterday and charged it to 100% and overnight I left it in the charging dock but when I woke up I found it to only be at 82%
AndrewAmazed said:
Did anybody end up finding a fix to this? I received my watch yesterday and charged it to 100% and overnight I left it in the charging dock but when I woke up I found it to only be at 82%
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Click to collapse
Where are you seeing this percent?
One thing I have noticed is that the settings-about often shows a different percent than the Moto connect app
dottat said:
Where are you seeing this percent?
One thing I have noticed is that the settings-about often shows a different percent than the Moto connect app
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Click to collapse
It shows the percentage while its on there.
"on the charging dock"
its_dale said:
It shows the percentage while its on there.
"on the charging dock"
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Click to collapse
Is the time correct while it's showing this? I've noticed that sometimes the display doesn't update very well. Every time I've seen a non-100% charge in the morning (which was maybe twice), the time wasn't correctly displayed either. As soon as I touched the screen, however, the time and battery percentage would update -- the latter suddenly jumping to 100%. If I used the 360 as a bedside clock, I'd probably be upset about this, but since that's my Nexus 7's job, it doesn't really bother me on the 360.
AndrewAmazed said:
Did anybody end up finding a fix to this? I received my watch yesterday and charged it to 100% and overnight I left it in the charging dock but when I woke up I found it to only be at 82%
Click to expand...
Click to collapse
There are issues with the docking screen.
I noticed the wrong time displayed after four hours charging. The time shown on the docking screen was 1 hour behind, or about 25% slower than real time. The watch was not paired. After dismissing the docking screen by removing the watch from charger the normal watch screen showed correct time.
I notice the watch fully charges to 100% and my Samsung Qi charger light turns yellow (stop charging). Then the watch discharges quickly because the screen stays on bright while charger toggles on and off quickly. It sometimes goes down to 90% before the charger restarts charging normally without yellow light.
I can mediate all these issues successfully for an overnight charge by manually:
(1) Toggle ambient mode on in settings on phone/tablet. Wait until watch dims on charger and deselect ambient mode setting - which turns off watch display.
(2) Disconnect pairing on phone/tablet. This is a simple and quick way to prevent further notifications waking up the watch screen while charging.
All these manual functions could be put into an application for stable & quick charging. Or, Motorola could address issues in a software update in the future.
Good luck.
I just got my moto 360 and out the box battery was dead. I left it on the charger for 2 hours and it never got past 8 % then jumped down to 2% when I took it off.
It is not even charging. This saddens me.
small723 said:
I just got my moto 360 and out the box battery was dead. I left it on the charger for 2 hours and it never got past 8 % then jumped down to 2% when I took it off.
It is not even charging. This saddens me.
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Click to collapse
me too. Anybody find a solution?
Stuck at 84% for two days. Going to try to drain it completely today and try again. Do you guys have the new firmware update?
bugbabid said:
me too. Anybody find a solution?
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Click to collapse
I have never even seen the screen turn on with less then 20% charge when on the charger and new. Mine wouldn't even boot the first time until it was past 30%, how did you get it to even turn on?
New update to KGW42R seems to fix this, is anyone still getting stuck?
v3ngence said:
New update to KGW42R seems to fix this, is anyone still getting stuck?
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Click to collapse
Did the update yesterday...
I hadn't any issue with the battery until now (but then I've only been using the Moto 360 for a couple of days), but this morning the battery was stuck at 87% when I woke-up and checked the watch.
I've let it charge some more, it was still at 87% so I rebooted the watch and let it continue to charge, and now it's back at 100%.
FWIW I'm using ScreenOfWear (https://play.google.com/store/apps/details?id=org.ebserver.screenoffwear) to blank the display while charging.
Have a great day with your Moto 360!
bugbabid said:
me too. Anybody find a solution?
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Click to collapse
I called Motorola and they told me to reset the watch and try again and that worked for me. Now charges perfectly.
small723 said:
I called Motorola and they told me to reset the watch and try again and that worked for me. Now charges perfectly.
Click to expand...
Click to collapse
Sounds like a battery calibration issue then.. Reset and start again :good:
Does anyone know if I can set it up without a android phone? Like I for the time being am okay with only watching time and such but i wonder if i can even set it up qithout it. Thanks!
Hey guys,
I just charged my Moto 360 to 100% and it dropped to 99% the second I took it of charger so, I put it back on the charger and it didn't go above 99%, that'why I took it of the charger right now and it instantly droppd to 98% (WTF??) Can anybody tell me what's wrong with my device or if they experienced the same weird bug
Thanks,
Thomas
mine stays at 86% charging....anyone encounter this?
mine does similar.
It'll charge up to 95%, then sit there. I've gotta take it off, wait a bit, then put it back on the charger to keep going.
Doesn't do it alot - just occasionally.
I notice that this happens when the watch gets hot (e.g. extensive use before placing on the charger). Taking it off and letting it cool off for a while, and then putting it back on the charger, will resume normal charging to 100%.
hush66 said:
I notice that this happens when the watch gets hot (e.g. extensive use before placing on the charger). Taking it off and letting it cool off for a while, and then putting it back on the charger, will resume normal charging to 100%.
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Click to collapse
You are correct Sir..that's the remedy..I allow my 360 to cool before charging, and 100% result every time..If I have not used the watch (extensively) before charging..100% every time..I have taken mine off the charger at about 50% before, if I let it get down below 20%..let it cool, then back on charger, batteries take a more complete charge when in a cooler state..
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Same here, not matter how long you still put it in charger after reaching 100 battery, it goes to 99% several seconds off the charger.
But I think it not impact battery life. Normally mine is 4-5% per hour which is enough for one day.
If you have custom watchfaces (not stock), you might want to disable them and go back to stock while charging. I noticed this and switched the watchface, went up to 100% right after I switched faces.
abuttino said:
If you have custom watchfaces (not stock), you might want to disable them and go back to stock while charging. I noticed this and switched the watchface, went up to 100% right after I switched faces.
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I currently use the Pilot stock watchface and I'm going to let my watch cool off now before charging it, hope that'll do it
Sent from my GT-I9505G using XDA Free mobile app
Turn the screen off after putting the watch in the charger and it will stay much cooler while charging.
Steve-x said:
Turn the screen off after putting the watch in the charger and it will stay much cooler while charging.
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Click to collapse
How do i do that?
Sent from my GT-I9505G using XDA Free mobile app
As long as ambient mode is off I can always get my screen to turn off by pressing the side button. It doesn't always do it on the first press though. I can't say for certain what the magic is. Sometimes it takes three quick presses, sometimes two. Sometimes I need to repeat the button pushing a few times. Once it turned off all on its own. The dim charging screen is way too bright, so I always turn it off. After feeling the temperature difference in the morning I think it is just a good idea.
Even if I turn the screen off while charging, the watch would drop to 98% the moment it comes off the charger. When I put it back on the charger, it goes down to 96% even...
Similar problem
Mine does not go past 95% and then drops to 94 or 93%. I will try the cooling off thing, I hope that works.
Been using my Moto 360 for months, no problem. Yesterday I was travelling so I used up more battery before going back to the dock than I usually would. I want to say it was down to maybe 10%. Maybe lower.
Threw it on the charging dock. I see the small blue circle, charging, and I walk away. Come back a few minutes later and the screen was off and white LED on charging dock was off. Couldn't do anything to get the white LED back and show that it was charging. I could pick up the watch and use it, but had very low battery. At some point I think it died, and again, I could never charge it.
Got frustrated, left it off the dock (because I read something on a moto support page about leaving it off the dock for 30 minutes?), and went to bed.
This morning, woke up, and put it on the charger. The white LED came on and the watch booted up. At first it shows charging and even says 13%. How that's possible I don't know, but the white LED wouldn't stay on. It would go off, at which point the regular watchface would show up and also the warning about being below 15%. Then a few seconds later the white LED would come back on and I'd get the charging screen. but that would only last a few seconds, then it would go off, and my watch face would show up. I just watched as it did this and you should see from the times the charging screen did pop up that it was actually draining battery (if you believe I was even at 13% this morning, which I don't). After a few minutes of this, the white LED was off and I can't get it back to charge at all. I'm sitting here this morning just as I did last night: watch won't come on and no white LED light on the dock and what looks like no charging.
What is going on here? Again, ZERO problems until this. Now my battery is so low that it shut off and I'm just leaving it on the dock hoping that somehow it is charging, even though the white LED on the dock is not coming on. I know I shouldnt have let my battery get so low before juicing it up, but that doesn't mean I should be sitting here unable to charge up my watch. I really don't think something all of a sudden yesterday happened to my watch and dock.
Anyone have any ideas here? Im on the road, so no qi plate here to test using a different method to charge it up (I have it at home, but I really wanted my watch to use for this trip!). Don't know anyone with a moto 360 either.
Thank you!!
Try a different USB cable/charging brick combination, they could be bad. If this doesn't work, most likely a bad dock.
Well I tried a different cable, no change. Left it sitting on the dock all day, nothing happened. Came home from going out and the charging/not charging is happening now ( and all of a sudden the watch got juice? Makes no sense to me.). I videoed it. Does this video shed any light on the cause? Thanks! I ask because it's hard to believe the dock is bad after no issues for months now.
Video: https://youtu.be/jmMH15ThOwg
Thanks again.
HEHE, same issue mate:
https://drive.google.com/open?id=0B_Qhf7E5ZWBTbW56elNSVUZLR1E
I have sent mine to Motorola twice now for the same problem.
They just sent the watch back to me and I don't get the issue anymore, however they have introduce a new problem for my watch where I can't even use tilt to wake anymore...
Fed up with their repair team, just asked them to replace the watch now because either their repair team has no clue how to fix it or that there is some other fault they cannot find.
pappy97 said:
tagging pappy97
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i have a similar issue. it seems that the craddle connection is not as strong as it used to be. I often times see my watch charge all the way to 100%, and then begin to slowly dwindle down. I have to take the watch off the charger and then place it back in "more securely", and then it would charge again.... anyone else?
i think i figured it out. i had a dual USB wall adapter that both my phone and watch were plugged into. only recently did I get a QI wireless charging pad. it appears that when both devices are charging, the phone took up all of the juice, leaving none for the watch (until the phone reached 100%). when I separated the two into different USB wall plugs, then they both charge up as normal.
hope this helps others.
I'm experiencing this exact same issue right now. I'm leaving it on the dock hoping that it starts to charge at some point. Have you discovered a fix or a possible cause for this issue so far?
I'm having the same issue. Started yesterday afternoon. I have 2 charge cradles and its the same on both so it leads me to believe its not a cradle issue. When I put the watch on the cradle, the charge light will come on for a few seconds and then go back off. After this happens a couple times it just wont come on anymore. Any help would be greatly appreciated.
I have the watch for almost 2 weeks and it never charge full and it loose all its charge in minutes I only used it 2 and it was off charge. Wife wi go home I am tired I like the watch. But I didn't use it I tried everything from the above mentioned proposals but seriously nothing worked I'm from Egypt and I bought online from USA from Nordstrom what should I do