This thread is for M5 users who have bugs or issues when using Xperia M5 so we know we are not the only one facing it. If possible please include fixes for the issues if there's any.
So far the bugs I've found:
1. Camera shutter lag
According to other threads, this is a known issue because of the Xperia M5 image processor or something like that. Not a big issue though but it's bugging me a bit
Solution: None
2. Phone will lag if phone gets hot
Basically I was excited when I read about the Xperia M5 specs. I was using a rooted Xperia Z1 before this and I never remember when my Z1 gets laggy because it hardly lags. Xperia Z1 is using quadcore so I expect Xperia M5 to perform better with octacore but i guess i was wrong..
Solution: Restart the phone often. At least once a day
Issue with Xperia M5
My phone switches off suddenly even when it is sufficiently charged. It doesn't start unless connected to charger, battery percentage after connecting to charger shows it was sufficient to keep phone on. This is very irritating and disappointing. I can not use phone unless I find charger when phone switches off like that. I have already did factory reset but this problem is not resolved. I am not sure whether this is software or hardware issue. I am frustrated that after spending such high amount phone is not up to the mark :crying:
Many people are talking about this issue but there is no resolution mentioned in those posts. Some say, it is because issue with Android 5.0. If that is the case, I seriously hope Sony releases Android 6.0 update asap.
tracemenot said:
My phone switches off suddenly even when it is sufficiently charged. It doesn't start unless connected to charger, battery percentage after connecting to charger shows it was sufficient to keep phone on. This is very irritating and disappointing. I can not use phone unless I find charger when phone switches off like that. I have already did factory reset but this problem is not resolved. I am not sure whether this is software or hardware issue. I am frustrated that after spending such high amount phone is not up to the mark :crying:
Many people are talking about this issue but there is no resolution mentioned in those posts. Some say, it is because issue with Android 5.0. If that is the case, I seriously hope Sony releases Android 6.0 update asap.
Click to expand...
Click to collapse
I am encountering the same issue too. I am doing a PC companion repair now in hope that it may solve the problem. I also find that sometimes it fail to read my 64gb Class 10 sd card when my Z1 can handle it without any problem.
I suspect that it's all down to mediatek processor. Probably it can't handle heavy use and it gets hot pretty fast. It could be that it's overheating and it triggered the phone to off on it's own. I am going to feedback to @Sony if the problem still persist after repairing from PC companion.
It's disappointing that the specs looks so fascinating on paper but the phone's performance is not up to expectation. We're talking about octa core 2.0 ghz processor, not Z1's quad core processor which unexpectedly perform better than M5.
I have the same problem with my M5.. randomly turns off and won't turn on again unless it is "jumpstarted" with a usb cable.. it doesn't happen often (once a week maybe) but it is still a concern. It basically acts like the battery has run out, when you plug the usb cable in the notification light is red like it is when your battery is low... but it had 80% charge!
The other issue I noticed is the touchscreen spazzes out when it is connected to the charger, that may be a heat related issue, I don't often use it when plugged in so I'd almost forgotten about that problem.
Apart from these two minor complaints it's a really good phone, I'd even say I'm impressed. Half the price of a flagship.
I still believe it's software issu, because I read about Nexus 3 having same issue when updated to Android 5.0. Fortunately, for me there's no overheating issue. I tried using Pc companion and there is a firmware update available for this phone, but when I tried installing it, it gives 'Unfortunately, update service was stooped' message repeatedly when Pc companion tries to shut down phone to install update. Hard reset, Upper volume key and power button doesn't work for me. Not sure whether this update will resolve my issue and how to install it otherwise. Looking forward for suggestions on how to install updates and whether it helped.
firdyRAY said:
I am encountering the same issue too. I am doing a PC companion repair now in hope that it may solve the problem. I also find that sometimes it fail to read my 64gb Class 10 sd card when my Z1 can handle it without any problem.
I suspect that it's all down to mediatek processor. Probably it can't handle heavy use and it gets hot pretty fast. It could be that it's overheating and it triggered the phone to off on it's own. I am going to feedback to @Sony if the problem still persist after repairing from PC companion.
It's disappointing that the specs looks so fascinating on paper but the phone's performance is not up to expectation. We're talking about octa core 2.0 ghz processor, not Z1's quad core processor which unexpectedly perform better than M5.
Click to expand...
Click to collapse
Seems the battery and the connecting cable issue,as my M5 already sent for repair, and the service center replaced these things at the end.
Algebra the Bard
Hi, I'm also encountering the same problem here. They've actually changed 2 new phones for me due to the 2nd M5 that they changed for me has flaw at its screen. I've encountered microphone and speaker problem immediately at that moment when i got my 3rd M5. Immediately, they software update it for me. But problem doesn't stop there. I've been going in and out Sony Centre and SOny Service centre and the rude seller says that I'm the only customer whom is complaining. After sending in to the factory, they changed my CPU, but problem still arise. Previously, it was just the 2nd sim slot that couldn't detect my sim card, microphone and speaker problem, but now, my phone has been shutting down almost everyday and it is unable to be turned on unless is connected to a power supply. It has gone severe as it shut down 7times a day. Imagine if I didn't bring my power bank out with me, and i'm in an emergency, that must be crazy.! For my first M5, it has problem with its camera and also the microphone and speaker. It shuts down whenever is slightly hot. But for my M5 now, it shuts down whenever it feels like to. I'm definitely annoyed and irritated!
i have purchased sony xperia m5 dual.. i also facing camera issues. its 21.5 MP but pictures are not clear and very blurred .also my firmware build is latest 30.B.1.33. sony needs to fix this camera problem ASAP..
tracemenot said:
My phone switches off suddenly even when it is sufficiently charged. It doesn't start unless connected to charger, battery percentage after connecting to charger shows it was sufficient to keep phone on. This is very irritating and disappointing. I can not use phone unless I find charger when phone switches off like that. I have already did factory reset but this problem is not resolved. I am not sure whether this is software or hardware issue. I am frustrated that after spending such high amount phone is not up to the mark :crying:
Many people are talking about this issue but there is no resolution mentioned in those posts. Some say, it is because issue with Android 5.0. If that is the case, I seriously hope Sony releases Android 6.0 update asap.
Click to expand...
Click to collapse
Same problem here with my fiancée's new M5, temporary fix is to only allow GSM network, no LTE or WCDMA. After this it never crashes, it only does this when the LTE/WCDMA signal goes bad and if you won't allow those networks then the phone won't lock up. Does anyone know if it helps at all to take it to service under warranty, or just wait for the update? If it's not repairable I guess we have to try to return the phone completely.
My Xperia M5 Dual needs about 0.5 and 2 seconds to save the image. This is really annoying !
When I set my Class 10 SD Card as picture folder instead of the internal storage, the save time doesn't change.
Is this the shutter lag everyone talks about ?
M5 switching off
Like many others on this thread, I have the switch off at random and needs a cable to restart thing. I'm going to try switching off the LTE, and see if that helps at all. But thus far, it shuts off when it's in my pocket, at other times when I receive phone calls. It's really very frustrating. Though it's a mid range phone, $525 is expensive for someone who is a student. I probably would have stayed Samsung if they didn't get rid of expandable storage in the S6 models.
I was so happy with my Xperia z1 tablet, and it's reliability, that I thought this Sony M5 would be the same. But alas, it isn't. I really hope upgrading to Android 6.0 will help. But I'm not holding my breath.
I also got the randomly turns off and won't turn on again unless it is "jumpstarted" issue, I rang Sony Mobile australia, and they told me to try "safe mode" without any app installed. Sound like a crazy idea. I only have facebook, instagram , whatsapp and camscanner installed. And all the google apps updated, and uninstalled all those PSN , and sony stuff. I told Sony Mobile Australia that it is a known issue eg: this post, gmsarena , few chinese / taiwanese post like mobile01 , and chinatimes have at least a few users on each forum/website complaining the same issue. It is even on taiwanese newspaper.
1 of my friend in Hong Kong also got the same issue with his M5.
Did you find any solution for this? my Xperia M5 keeps shutting off as well
tracemenot said:
My phone switches off suddenly even when it is sufficiently charged. It doesn't start unless connected to charger, battery percentage after connecting to charger shows it was sufficient to keep phone on. This is very irritating and disappointing. I can not use phone unless I find charger when phone switches off like that. I have already did factory reset but this problem is not resolved. I am not sure whether this is software or hardware issue. I am frustrated that after spending such high amount phone is not up to the mark :crying:
Many people are talking about this issue but there is no resolution mentioned in those posts. Some say, it is because issue with Android 5.0. If that is the case, I seriously hope Sony releases Android 6.0 update asap.
Click to expand...
Click to collapse
Did you find any solution for this? my Xperia M5 keeps shutting off as well
Mine is:
Every time I take picture with rear camera, with manual settings, the phone suddenly hangs, not responding at all. I have to restart it so it would work again. Any solution to this? Please reply. One reason I bought this phone because of its camera.... Z Ultra is a big go down for camera sector so I bought the M5 for the camera. Thanks.
kuratenshi said:
Like many others on this thread, I have the switch off at random and needs a cable to restart thing. I'm going to try switching off the LTE, and see if that helps at all. But thus far, it shuts off when it's in my pocket, at other times when I receive phone calls. It's really very frustrating. Though it's a mid range phone, $525 is expensive for someone who is a student. I probably would have stayed Samsung if they didn't get rid of expandable storage in the S6 models.
I was so happy with my Xperia z1 tablet, and it's reliability, that I thought this Sony M5 would be the same. But alas, it isn't. I really hope upgrading to Android 6.0 will help. But I'm not holding my breath.
Click to expand...
Click to collapse
uccoffee.forum said:
I also got the randomly turns off and won't turn on again unless it is "jumpstarted" issue, I rang Sony Mobile australia, and they told me to try "safe mode" without any app installed. Sound like a crazy idea. I only have facebook, instagram , whatsapp and camscanner installed. And all the google apps updated, and uninstalled all those PSN , and sony stuff. I told Sony Mobile Australia that it is a known issue eg: this post, gmsarena , few chinese / taiwanese post like mobile01 , and chinatimes have at least a few users on each forum/website complaining the same issue. It is even on taiwanese newspaper.
1 of my friend in Hong Kong also got the same issue with his M5.
Click to expand...
Click to collapse
Balabytes said:
Did you find any solution for this? my Xperia M5 keeps shutting off as well
Click to expand...
Click to collapse
For the irritating auto-shutdown error, i manage to solve it when i changed the settings in network.
Settings > More > Mobile Networks > Preferred network type > Change to [GSM only]
I haven't had any auto-shutdown error from then on. Just remember to reboot phone often.
Whenever I tap the battery usage button in Power Management settings, "Unfortunately, Settings has stopped" pops up. And the battery drains too fast without even turning the screen on. Hope Marshmallow fixes these. Oh, and there's the weird Snapchat camera bug that crashes both the cameras and can't be used by other apps as well.
Anyone got a solution for the snapchat bug? It happens quite often that I can't use the app at all.
My m5 cannot fully charged, it's always stuck in 87%
anyone have the same issue?
PS: how long does it takes to charge the phone from empty to fully charged ?
Sim Card Slot 2 problem
My M5 has only 2 problems so far:
1) The Sim Card Slot 2 suddenly can't detect my sim card. (Previously works just fine and the sim card is in good condition too.) Any solution on this??? :crying:
2) The Market App always auto close and jump back to homescreen.
Luckily, so far, my phone has no any auto-shutdown problem, etc. even I set it to LTE in network.
same a you
battery problem too, hope sony release new update fix
Related
Since I got the phone; I've had nothing but troubles and more troubles...
The camera takes crappy pictures, the battery drains fast, Syncing issues all the time, and no good apps.....
Coming from Android; WP7 is a HUGE downgrade. There are simple apps on Android like a TV guide and some other tools that aren't in the marketplace.
When I try to add my Gmail account it says "Attention Required" or whatever and it says I have to change "info" on my Gmail account at m.gmail.com but doesn't tell me what I need to change.....
The web browser renders sooo SLOW compared to iOS and Android... it's about as fast as my HTC Touch Pro running WinMo 6.1
New
Can't sync with PC anymore....
Problems that I need help fixing:
-Gmail; so I can actually use the damn feature.
-Camera; take decent pictures without having to wait for MS to fix the stupid software issue
-Battery; I need a phone that can last most if not all day, not 9 hours of very light usage.....
If anyone can help me fix these issues then my experience would be MUCH more enjoyable...
Update
Fixed the Gmail sycing issue.
Assuming you are using a Lumia 900 with the latest version (8773 or 8779) I have had no probs with G-mail at all but now noticed you sorted that, I think the battery is one of the better ones I have used on a smartphone so I normally get a whole day with spare after moderate usage, It is important to run the battery down til you get the low warning once in a while and use only the supplied Nokia Charger and cable or you will face voltage issues etc,
Apps will always be few and far between seeing as the OS has never really taken off and think you are right in saying the OS is a downgrade as lack of customisation really annoys me amongst other things, However I found the browser is lightning quick from all my exploits although it could have done with flash support from day1,
I have not had many issues with the camera and to be honest for a phone cam it does well even more so now with Nokia Camera extras, Maybe you just ended up with a bad handset and need to return it, Several peeps had issues with at&t branded 900s with purple hue on the cameras and batteries that would not recover from discharge etc, Best of luck for now, I hope you manage to sort it
With a draining battery and slow IE experience, sounds to me like you have a data connection problem. Have you tested your speed. Connected to LTE, 3G, Edge? Are you connected to a MicroCell?
Sent from my Lumia 900 using Board Express Pro
jimski said:
With a draining battery and slow IE experience, sounds to me like you have a data connection problem. Have you tested your speed. Connected to LTE, 3G, Edge? Are you connected to a MicroCell?
Sent from my Lumia 900 using Board Express Pro
Click to expand...
Click to collapse
Sadly we don't have LTE here in Seattle... thanks AT&T haha
Im going to get it swapped out with a new one tomorrow.
AndyFZ1S said:
Assuming you are using a Lumia 900 with the latest version (8773 or 8779) I have had no probs with G-mail at all but now noticed you sorted that, I think the battery is one of the better ones I have used on a smartphone so I normally get a whole day with spare after moderate usage, It is important to run the battery down til you get the low warning once in a while and use only the supplied Nokia Charger and cable or you will face voltage issues etc,
Apps will always be few and far between seeing as the OS has never really taken off and think you are right in saying the OS is a downgrade as lack of customisation really annoys me amongst other things, However I found the browser is lightning quick from all my exploits although it could have done with flash support from day1,
I have not had many issues with the camera and to be honest for a phone cam it does well even more so now with Nokia Camera extras, Maybe you just ended up with a bad handset and need to return it, Several peeps had issues with at&t branded 900s with purple hue on the cameras and batteries that would not recover from discharge etc, Best of luck for now, I hope you manage to sort it
Click to expand...
Click to collapse
It says my Radio version is 8055; is that correct?
My radio is the same but OS version should be either 7.10.8107 or 7.10.8773 or 7.10.8779, Tango is 8773 and higher and offers some minor improvements.
AndyFZ1S said:
OS version should be either 7.10.8107 or 7.10.8773 or 7.10.8779, Tango is 8773 and higher and offers some minor improvements.
Click to expand...
Click to collapse
Unfortunately in the states AT&T has not released Tango. The most up to date OS is 7.10.8112
The_Vermonster said:
Unfortunately in the states AT&T has not released Tango. The most up to date OS is 7.10.8112
Click to expand...
Click to collapse
Is Tengo WP7.8?
Chubby_Skunk said:
Is Tengo WP7.8?
Click to expand...
Click to collapse
No.
jimski said:
With a draining battery and slow IE experience, sounds to me like you have a data connection problem. Have you tested your speed. Connected to LTE, 3G, Edge? Are you connected to a MicroCell?
Sent from my Lumia 900 using Board Express Pro
Click to expand...
Click to collapse
I second this. Sounds like a data connection issue. When you get your new L900, I would test it both with your old microSim, and then replace it and make sure everything is on the up and up. Agents shouldn't give you to much hassle; that's how we do it at my store.
The naming SH-01H corresponds to the NTT Docomo version. Also Known as the Aquos Xx2 on Softbank.
A very nice mobile, successor of the SH-01G. More powerful, smaller screen but better resolution.
Useful Links:
Japanese user review with official SHARP site information. Open in Chrome and hit the TRANSLATE icon near the end of the address bar.
http://www.watch.impress.co.jp/aquosphone/special/sh-01h/
Comparison between SH-01G and SH-01H:
http://www.devicespecifications.com/en/comparison/49d14831a
Nice Japanese site review. Open it in Chrome and hit the TRANSLATE icon near the end of the address bar.
http://bey.jp/?p=17598
Overall it is a great mobile, this are my impressions:
- Fast mobile, does not feels sluggish.
- The screen is GORGEOUS, great definition, the 120Hz difference is noticeable, albeit you will not see the effect of a "soap opera" from looking at an Full HD 120Hz TV.
- Fingerprint sensor is useful until you start assigning several shortcuts to all your finger registries.
- Camera is GLORIOUS, great shots, even in low light, have not tried yet the SLOW MOTION video, but I do not doubt it will be great.
- Sound is ok. As a previous SH-01G user, this one sounds a lot better, since the speaker (mono again >_< ) is located on the bottom and not on the back of the unit.
- Great to have the USB port on top. I had a bit or troubles with the SH-01G connector being on the side, more often while using it on a cradle for the car.
- The grip sensors are great and very responsive.
- A bit of a trouble at the beginning with the battery duration, but turned out that the battery was still too "new" and needed calibration. After a couple of full charge-full discharge cycles, battery runs with normal usage for top 3 days. Intense use might give you 1.5 use days.
- For Celular networks, on Mexico it works fine up to 3G, LTE is not an option as the frequencies are different.
- Illumination for notifications is great, nice RBG LEDs on the bottom, very attractive !
- This has been tested with Android 6.0.1. The stock Android is 5.2 i believe.
A new update for this device:
After several months of usage, there have been some issues that I still cannot figure out exactly the causes. Here are some of them:
Battery duration: This might be one of the most annoying ones. Despite that the device has a smaller screen than my previous SH-01G, a better processor and very similar rest of the hardware, the battery performance is still something to be desired. With its 3100mh, it should be lasting for at least 3 days, but alas, it can barely make the full 2nd day without a recharge. This goes a bit hand in hand with the new Hi-Speed IGZO screen: you sacrifice size for speed and performance, which makes the device look amazing, yet it takes its toll on the battery. The new processor might be another item that contributes to this huge draining, but the performance is indeed appreciated.
Display: Non questions asked, it is a gorgeous display. Although the Hi Speed performance is not noticeable as when looking at a "soap opera" effect on newer TVs (this is due to Android build limitations, the rendering is limited to 60 fps), it does when you start the SHCamera app and start shooting videos with the Slow Motion enabled.
This device was also advertised as being equipped with Corning Gorilla Glass 4. At least the back of the phone is, but not very sure about the front. I could not confirm it on any website, although the touch feeling on the screen is quite different than when touching a plastic one. Might be a hardened plastic cover? or the Gorilla Glass?
Sound: Being a previous SH-01G owner, this is an improvement. Although it is still being a mono speaker, it is better positioned (on the bottom rather than on the back) and the speaker is a lot better. With earphones, the sound is great.
Call quality: The earpiece is centered. When making regular phone calls, reception is good almost anywhere. When making data voice calls (whatsapp, viber, etc), the quality is incredible.
Wifi: Another bad spot. This mobile is equipped with several wifi antennas (as specified on the manual, at least 2 on both top sides of the phone), yet the wifi reception is very very low and tends to disconnect continously. Another good aspect is that it supports 5Ghz and 2.4Ghz frequencies, have not tried the 5Ghz one yet, but that might help a bit on dealing with the low Wifi reception.
Camera: Another winner, great pictures, even in low light conditions. Focus speed has been dramatically reduced (at least from its previous iteration), and saving photos to the SD card is a bit speedy. When shooting on low light conditions, be prepared to be back to wait for a bit longer for both the processing and saving times.
EDIT 2/9/2017: Forgot to mention that when using the camera for a while, the phone heats really bad on the upper back part and the SHCamera app starts becoming sluggish, up to the point that you have a huge delay between what you see on the screen and what it is really happening outside. Might be because of the CPU throttling.
GPS: Very normal operation, no surprises here.
Bluetooth: Also very normal.
Maybe if you get the Android 7.0 upgrade, you'll see some improvement in battery life?
I am so eager to get that upgrade, unfortunately, Docomo has postponed the upgrade on April 20th for both the SH-02H and SH-01H models due to a problem during the first day of the OS upgrade. Really hope that they release the upgrade soon.
The battery seems to have stabilized for the time being, but the WiFi range is still incredibly low.
Upgrade available Android 7.0
Seems that NTT Docomo finally fixed the problem with the Aquos Zeta SH-01H Android 7.0 upgrade and it is available for download today, June 8th.
It is a 970Mb update, so lets wait and see how it goes.
Here the official link for the upgrade news.
https://www.nttdocomo.co.jp/support/utilization/product_update/list/sh01h/20170420.html
Android 7 !!
NTT Docomo has finally released the long awaited Android 7 upgrade for the SH-01H.
The very first impressions:
IF you upgrade directly and keep using the device without making a reset AFTER the upgrade, there is not much change.
All apps are still there, and the operation of the mobile is very straightforward. Although, you can start playing with more settings now, a refined touch interface and better experience overall.
Device is very capable and it feels very very smooth and responsive.
But alas, there are at least 2 major details that have not been fixed after this upgrade:
1- Wireless range: The signal adquisition and power is still very low. Even when my regular router is only 1 wall away, I just get 2 wifi bars. If I get a bit further, disconnection is innevitable.
2- Camera: Awesome in the beginning, but still heats the phone horribly after several minutes of use. When this happens, what you see on the screen starts becomming slugish, and after a while, the app closes with a message stating that the phone is overheating.
I am trying now making a hard reset and starting from the beginning to see how it goes.
WAIT, DID YOU MENTIONED HARD RESET for a SHARP NTT DOCOMO MOBILE ????
YES, after the upgrade, you CAN access the long forgotten Android Recovery Menu on the SH-01H with key combination: POWER + VOLUME DOWN. wait for 2 vibrations and release.
Now THAT is new !!!
hi
how to update my sh-01h android 6.0 to 7.0 please
i live in french and i can not update with software update menu
please help me thank you
Dear All!
After update 7.0 for Sh-01h, sometime my fone auto reboot. I think this version 7.0 errors on Sh-01h
Can anyone post the backup copy of Nougat 7 OS on this model? We can't update our relative Sharp models from 5.1 without connecting to Japan mobile operators.
hi
could you post sh 01h 6.0 rom for me please,im using 7 and super uncomfortable with it
hihi
crustier said:
Can anyone post the backup copy of Nougat 7 OS on this model? We can't update our relative Sharp models from 5.1 without connecting to Japan mobile operators.
Click to expand...
Click to collapse
I have a 7.0 one and im interested in your 5.1 vesion,if you are interested in mine please contact me
Fb/peetopain.gamer.2001
Update to 7.0
updating sharp sh01h Is easy u just need a wifi connection and A Japan Vpn app.
Vpn connected you have to go in the. settings ,About,update, Check updates , after download starts Disconnect the vpn ,
Itz Sk Butt said:
updating sharp sh01h Is easy u just need a wifi connection and A Japan Vpn app.
Vpn connected you have to go in the. settings ,About,update, Check updates , after download starts Disconnect the vpn ,
Click to expand...
Click to collapse
it's not that easy, there's different operator versions of same model, mine is Softbank - which is not updated this model in Japan at all, except like 4 security patches to 5.1.1. So only way for me - is firmware from other japanese operator, considering that bootloader here is unlocked, but it's impossible to find any files for this device on Internet, too rare.
I wanted to test on this device the Oreo or even custom Android Pie made for LG Nexus 5X - which is EXACTLY same hardware device, maybe from same factory, but it's very risky, Sharp do not have such great firmware tools to flash anything like Sony devices, i postponed this idea to later when it will be useless for me and bricking it can be reasonable.
My Sharp device have already failed network chip - Wi-fi and bluetooth not working (cell still present), Sharp have very bad reputation for failing chips in it's phones, some models have failed chips massively. Very bad control at factory or engineering, people said they used very fragile network chip there.
My sharp phn stuck at aquos logo all is gud but when i try to hard reset its stuck at aquos logo and now nthng is working can any one help me my email is [email protected]
I don't know how well I can describe, the phone freezes sometimes when having multiple apps running on background. Would it be the phone specs that I have only 3GB and 32GB storage? After freezing a while, the phone shows system ui not responding.
What should I do for that?
fcukcompany said:
I don't know how well I can describe, the phone freezes sometimes when having multiple apps running on background. Would it be the phone specs that I have only 3GB and 32GB storage? After freezing a while, the phone shows system ui not responding.
What should I do for that?
Click to expand...
Click to collapse
I think this is just lack of Nokia optimising the software on the phone. I'm just waiting for someone to make a room for this thing cuz it pretty sucks right now.
Hi there. I bought my girlfriend this phone about a month ago due to a nearly glowing review on The Wirecutter. She's having the same problem, but she's not familiar with XDA so I offered to post here for her.
Is this an uncommon problem? I am not seeing any thread about intermittent System UI crashes on Nokia 6.1.
I think it depends on what apps you use on it. Hardware specs on this phone cannot handle everything. If you only use the camera in Whatsapp it allready csn hang. That's my main issue the camera. For the rest its ok.. maybe you need a high end phone.
jtull89 said:
Hi there. I bought my girlfriend this phone about a month ago due to a nearly glowing review on The Wirecutter. She's having the same problem, but she's not familiar with XDA so I offered to post here for her.
Is this an uncommon problem? I am not seeing any thread about intermittent System UI crashes on Nokia 6.1.
Click to expand...
Click to collapse
I don't have any lagging, hanging issues with the phone, but take my opinion with a grain of salt since i have the 4GB/64GB version.
It seems like August patch is somewhat more optimized than previous version. I was stuck in June security patch then jumped to august, so i can tell that there were improvements..
thefaceless_2929 said:
I don't have any lagging, hanging issues with the phone, but take my opinion with a grain of salt since i have the 4GB/64GB version.
It seems like August patch is somewhat more optimized than previous version. I was stuck in June security patch then jumped to august, so i can tell that there were improvements..
Click to expand...
Click to collapse
Thank you for the information. I confirmed last night that she's running the latest update.
you could monitor your apks
fcukcompany said:
I don't know how well I can describe, the phone freezes sometimes when having multiple apps running on background. Would it be the phone specs that I have only 3GB and 32GB storage? After freezing a while, the phone shows system ui not responding.
What should I do for that?
Click to expand...
Click to collapse
with a task mgmt apk and close those that use a big amount of ram like those that continuously update like FB. Also reboot your phone very once and a while to refresh the OS
I run into this issue pretty often on TA-1045. Not sure what's causing it, but its to the point where the phone is almost unusable as a daily driver if you use your phone for important calls/messages .. I'm hoping the September update will address some of this, but I had a more reliable experience with my very old Nexus 5X running Android 8 compared to this
---------- Post added at 04:04 PM ---------- Previous post was at 04:02 PM ----------
Also, I run into this issue with 1GB RAM free
Hello guys ! Same issue here , 3/32 gb. I can honestly say at this point that because of the lack of optimization the phone is a piece of sh*t. Literally, I cannot use it as a daily driver , I only have installed FB and messenger, what's app and 9 gag. I don't need use anything else. I don't use the camera . The phone just freezes and it's unusable for a minute or two. It freezes randomly , when unlocking when trying to make a call or when opening a ****ty app. TBH I wouldn't buy a device like this again .. my GF has the p20 lite , not bright at all but far far better then my 6.1 . If pie won't fix this I will just hammer the phone and throw it to garbage.
I think to say that this phone runs this way due to limited hardware is just coming up with excuses. My 2015 Moto g runs Oreo and everything else better than this phone and was $80 cheaper. My 10" tablet with a Snapdragon 400 series with 2gb of ram has none of these issues either. It has to be something not working correctly in the ROM. I really hope that pie fixes things, if not then eBay will be. To be fair lagging/freezing happens about 25% of the time. Camera freezing happens 90%, no system UI crash. Whats really ****ed up is how no review says how much this phone sucks.
The same freezes on my Nokia (TA-1043) waiting for custom roms... Nokia software is crap
mymeatb18 said:
I think to say that this phone runs this way due to limited hardware is just coming up with excuses. My 2015 Moto g runs Oreo and everything else better than this phone and was $80 cheaper. My 10" tablet with a Snapdragon 400 series with 2gb of ram has none of these issues either. It has to be something not working correctly in the ROM. I really hope that pie fixes things, if not then eBay will be. To be fair lagging/freezing happens about 25% of the time. Camera freezing happens 90%, no system UI crash. Whats really ****ed up is how no review says how much this phone sucks.
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Did you have contact with Nokia support about this?
Because if everybody is complaining. They Will maybe do something.
EricH7001 said:
Did you have contact with Nokia support about this?
Because if everybody is complaining. They Will maybe do something.
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I did contact nokia customer support, they told me to patiently wait for the next update and just restart my phone using the hardware keys when it freezes. When I asked about sending it to warranty they said again to wait for the next update . I said ok will do that . Now if pie doesn't fix this , I will make sure to let everyone know not to buy a nokia again .
EricH7001 said:
Did you have contact with Nokia support about this?
Because if everybody is complaining. They Will maybe do something.
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Oh yes I have contacted them at least 5 times and they always say to do the same crap. Last one told me to send it in for warranty but I know they won't do anything since it's not only me with the issue and I don't want to be without a phone or them to open it up for nothing.
mymeatb18 said:
Oh yes I have contacted them at least 5 times and they always say to do the same crap. Last one told me to send it in for warranty but I know they won't do anything since it's not only me with the issue and I don't want to be without a phone or them to open it up for nothing.
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I agree they dont seem to offer real solutions. My main problem is the laggy camera. But if indeed android pie does not help. I am selling it to.
If it IS the ROM an "update" can only do so much and cant reverse system flaws inherent from the manufacturing process. It also doesnt help that the OS uses 2 Gs of RAM. Anyone know if the X6 has the same problem?
I have a TA-1045 (bought in USA) manufactured July 2018 that came pre-installed with Oreo 8.1 and I do not have any of the freeze or lag or whatever. If yours was updated from Nougat maybe you can factory reset it so it will clean everything in data and system/application preferences?
Magister54 said:
I have a TA-1045 (bought in USA) manufactured July 2018 that came pre-installed with Oreo 8.1 and I do not have any of the freeze or lag or whatever. If yours was updated from Nougat maybe you can factory reset it so it will clean everything in data and system/application preferences?
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Do you have the 4GB with 64GB then? And maybe you dont have a lot of apps installed
To fix camera freezing try turning off location for camera in app settings and also in the camera settings.
The freezing has become unbearable. I can't believe how bad this phone is now. Such a shame, may need a new phone if not resolved soon.
I have had my ZTE Axon 30 for about 3 weeks I think, maybe more like 2. I like it a lot. The only two quirks I've noticed is that the screen is not as responsive as I would like (might be the screen protector as I put it on before even powering the phone on, since I cracked my last screen), and sometimes the Facebook app will be jerky until I close it and restart the app. Haven't seen that on any of my last 5+ phones. My last phone was a Moto Edge S (G100) which was a pretty good phone, but a little smaller than I like. The battery life is pretty good on this phone, I usually get through a day of usage, but it's around 15% or less if I wait until bed time to actually plug it in. I'm overall happy with this phone, though the quick settings options in the notifications dropdown has certain parts not customizable like I want them to be (wifi calling and mobile data are permanent, huge buttons, and I would much prefer other options like airplane mode or bluetooth). The performance is very good, maybe a little lower than the Edge S, but still not bad. It's a good phone and I'm happy with it.
Sidenote: if anyone knows about a bug causing Facebook to be laggy sometimes until restarted and you know how to fix it, please let me know?
Here is my experience so far after a week of use. I don't care about cameras on a phone. So no feedback from me there.
It's pretty big but it's not bad to hold since it's not wide, just tall.
Performance is fast enough for me. I can watch and scroll through 5.7k 360 videos on the Insta360 app without lag at all.
The screen is pretty pretty good. Would have liked it to have higher nits for outside use. But won't complain much since 99.9% of the phones on the market have punch holes and notches....
The fingerprint sensor is very accurate and fast. Finally got a phone where it is actually useable. My previous 2 phones' fingerprint sensors were trash.
Smart Lock Trusted Places! How I missed this feature on the Mi 9T which only supported Bluetooth unlock and only with Xiaomi Bluetooth devices...
Related to the previous point, I wish there was an option to remove the 'Swipe screen to unlock' when the phone is unlocked with Smart Lock. The Mi 9T has this option in the Developer options but didn't find it on this one. It's just an annoyance having to swipe.
Speaking of Bluetooth, no issues so far. Did file transfers and use Sennheiser MW2 to listen to music. No disconnections at all.
The Always On Display does not work for me at all. Nada. Not a big deal for me since I don't use it but it should be fixed.
As HopelesRomantc91 mentioned, not all of the notifications icons are customisable. Torch, Bluetooth, Data and Wifi are big buttons that cannot be removed. The rest can be added, removed and re-ordered
It comes preloaded with some bloatware but it can be easily removed using ADB.
Since nobody mentions this in a phone review, although it also depends on the carrier, I had no problems with calls and also use dual SIM.
I wish it had the feature of applying dark mode for all apps like MIUI. The next best thing this offers is Read Mode which you can turn globally or per app. I use the latter to turn Apps that don't have a dark theme into greyscale. Helps a bit.
The touch sensitivity on the edge of the screen seems to be a bit 'rough'. When using the keyboard and pressing on the letters/buttons at the edge, most of the the time there is a delay with registering the touch. This has probably to do with the screen-edge mistouch prevention. I changed it to 0 but it still occurs. Maybe this can be fixed in a firmware update. I don't have any issues with the phone registering unintended touches when holding it even at 0.
Regarding gestures & motions, they all seem to work pretty well. I mostly use double tap to wake.
For some reason, the Z-POP feature in the settings under Feature is also named Mi-Pop in the Notification icon. I don't find it that useful.
No headphone jack sucks but it comes with the adaptor. I just leave the earbuds attached to it since I only use them for the phone. So it's just a straight plug in for me.
Last but not least is the battery/optimisation. It's pretty pretty good! I judge the battery by screen off time. I charged it to 90%, went to bed and left the phone on. Just DnD on. No power saver. 8 hours later it was still 90%! After that, I only used the phone every now and then since I was busy working. Around 3 hours later, this thing was still at 90%. Compared to the Mi 9T, the Axon 30 doesn't seem to suffer from constant wakelocks so when the screen is off, it is majority of the time in deep sleep. Pretty optimised. I checked with BetterBatteryStats. I don't use 5G. Oh and the charging speed is fast! From 20% to 90% in ~27min.
Overall I am satisfied with the phone.
That's it for now. If I remember something else or encounter anything else of interest, will post it here.
Google Play store does not automatically update the apps and doesn't show the notifications. Both settings are on. So I have to remember once in a while to open the Play Store and install the pending updates manually. Not sure if this is specific to this device or if it's a Google Play store bug but I never had this problem on previous devices.
New update; 11.0.17_A2322G_EEA. Always on display is fixed. Automatic Play Store app updates and notifications still not working.
Hi guys...
I'm thinking of buying this phone. I was wondering, do you still get updates from time to time? Any word on some major ones, like Android 12?
Would you recomende it for about 375 EUR / 395 USD it costs at local retailer right now?
Dzombache said:
Hi guys...
I'm thinking of buying this phone. I was wondering, do you still get updates from time to time? Any word on some major ones, like Android 12?
Would you recomende it for about 375 EUR / 395 USD it costs at local retailer right now?
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Last update was the one I posted in my last post so Security update is the one from December... I contacted ZTE support about a possible upgrade to Android 12 or at least more security updates. Their reply was that they don't have any information but that it might receive future updates because it is a newly launched phone.... Almost a year old.
MaCk0y7 said:
Last update was the one I posted in my last post so Security update is the one from December... I contacted ZTE support about a possible upgrade to Android 12 or at least more security updates. Their reply was that they don't have any information but that it might receive future updates because it is a newly launched phone.... Almost a year old.
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I bought the phone in the meantime.
Had 2 updates after starting it, curently I'm on 11.0.8 Global version with security update from February.
Dzombache said:
I bought the phone in the meantime.
Had 2 updates after starting it, curently I'm on 11.0.8 Global version with security update from February.
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I guess the EEA version has been abandoned earlier.
MaCk0y7 said:
I guess the EEA version has been abandoned earlier.
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Click to collapse
Don't know, but interesting that EEA has higher nominal version number (11.0.17), but older Android patch level...
Still hoping for Android 12, read somewhere it can be expected till the end of August. Now, is it info for CN or Global version, I don't know.
Btw, I feel like they didn't sell many units of this one globaly, although they marketed it decently and it got attention because of the under display cam and stuff. Seems like even on tech forums nobody has this model...
Dzombache said:
Don't know, but interesting that EEA has higher nominal version number (11.0.17), but older Android patch level...
Still hoping for Android 12, read somewhere it can be expected till the end of August. Now, is it info for CN or Global version, I don't know.
Btw, I feel like they didn't sell many units of this one globaly, although they marketed it decently and it got attention because of the under display cam and stuff. Seems like even on tech forums nobody has this model...
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Since you're here, do Play Store apps update automatically for you and get notifications?
MaCk0y7 said:
Since you're here, do Play Store apps update automatically for you and get notifications?
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Click to collapse
I haven't tried because I actualy prefer to update them manualy.
I can turn the options on, test and let you know...
Update: seems it doesn't work - I can see updates as waiting, but no update and/or notifications took place.
A thing I'm curios about...
One of the things I was happy about when I bought the phone was a 65W charger. The brick is quite compact but heavy (as the 65W probably should be), cable is USB-C to USB-C. Perfect for a universal charger.
But when I tried to charge my Lenovo laptop with it, nothing happened. The laptop also came with 65W charger (of course, much bulkier and with a longer cable).
I was really hoping I could use the ZTE brick on the laptop, mainly because I used my previous phone charger (Poco X3) and it worked although that one could deliver just 33W.
Any ideo why this happens?
Dzombache said:
A thing I'm curios about...
One of the things I was happy about when I bought the phone was a 65W charger. The brick is quite compact but heavy (as the 65W probably should be), cable is USB-C to USB-C. Perfect for a universal charger.
But when I tried to charge my Lenovo laptop with it, nothing happened. The laptop also came with 65W charger (of course, much bulkier and with a longer cable).
I was really hoping I could use the ZTE brick on the laptop, mainly because I used my previous phone charger (Poco X3) and it worked although that one could deliver just 33W.
Any ideo why this happens?
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Click to collapse
So when you plugin the ZTE charger in the laptop, it's not detected at all? Or is it detected, not discharging just not charging? Maybe it doesn't support any of the Output voltages/amps of the charger? Not really that knowledgeable in electricity. What output voltages/amps does it show on the Lenovo charger?
It's not detected at all.
Both of them show 20V - 3.25A - 65W.
For the 15V, 9V and 5V they have different A and W values.
Edit: just tried on my co-worker's laptop (also Lenovo, but different model), and it charges at full speed. His also came with a 65W charger originaly. So it seems to be some compitability issue, maybe USB-C port or something. Quite strange.
New update! I guess EEA version is not abandoned yet. 11.0.20 with June security update. Maybe we get Android 12 end of next year when Android 14 is out.
Good news. I'm still hoping for the end of August...
Now, playing with the settings, I saw a strangely named "tiny screen display" setting under "Display" options. I must admit, took me a few minutes to realize it's about UDC (under display camera) area.
How did you set yours (if you changed it at all)? I tweaked mine so it is hardly visible on white, but then again it is still quite noticable on other colors.
Haha never knew what that setting was and never tried it.
Yeah, I think I got it after the last update. Quite sure it wasn't there when I got the phone.
Here's how it looks...
MaCk0y7 said:
New update! I guess EEA version is not abandoned yet. 11.0.20 with June security update. Maybe we get Android 12 end of next year when Android 14 is out.
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Click to collapse
Global just got 11.0.9 with June security patch.
MyOS12.0.16_A2322 (with Android 12 I believe) was rolled out for the Chinese version Axon 30 5G on 2022-08-02 according to this support page: https://www.ztedevices.com/cn/supports/zte-axon-30-5g/
Not sure how long it will take to hit the other markets...
Hey all,
So looking at getting a different phone for my GF as she is not enjoyong hers due to some hardware and software issues which have not been fixed by recent updates - she has a Xiaomi Redmi Note 10 Pro currently.
Considering the Samsung A52s 5G as the specs seem decent, I see it has a virtual proximity sensor - how well does this work on the Samsung as I know it does not work very well on the Xiaomi devices.
I also see there seems to be a fairly common issue with the A52s 5G and the screen and possibly 2G network - however it seems that the issue is resolved after Samsung replace the screen (if it occurs).
Are there any other glitches, issues or frustrations with this phone or does it work pretty much how it should?
She won't need to root it and won't be using custom ROMs.
Feedback and advice will be greatly appreciated!
Proximity is not working somethimes but it's ok most of the time.Working better than Xiaomi models i had before.Screen is excellent and I dont't have any problems with it.Only con for me is slow charging(about 2hrs fully charged)so I charge the phone every night.Phone is very good midrange phone-fast enough with good cameras and display and very good battery life.I'm satisfied with it.
Gaga Kanasta said:
Proximity is not working somethimes but it's ok most of the time.Working better than Xiaomi models i had before.Screen is excellent and I dont't have any problems with it.Only con for me is slow charging(about 2hrs fully charged)so I charge the phone every night.Phone is very good midrange phone-fast enough with good cameras and display and very good battery life.I'm satisfied with it.
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Thanks, I appreciate the feedback.
Unfortunately it seems as if a lot of phones are going the Virtual Proximity Sensor route and I am wondering if we will end up with no phones having physical IR proximity sensors.
Hopefully Samsung optimize their proximity sensor software going forward.
I assume loud speaker and mic when the phone is on loud speaker or plugged in via a 3.5mm cable works 100%?
This is an issue with the Redmi Note 10 Pro which is an issue for my girlfriend as she often has her phone connected to the car via 3.5mm and when she takes phone calls the mic on the Xiaomi does not work properly and sometimes people cannot hear her clearly - was never an issue with her previous phone or when I use my phone.
Slow charging is not the end of the world, 25W apparently charges to 50% in 30 minutes which is fine for a quick power boost if need be.
Hi, i have problem with my Samsung A52s 5G. Its a wifi issue, i can't connect to a wifi with the quotes " in the name of wifi network. I connect just fine on wifi without quotes in the name of a wifi network. Pleas help! Thanks!
Gaga Kanasta said:
Proximity is not working somethimes but it's ok most of the time.Working better than Xiaomi models i had before.Screen is excellent and I dont't have any problems with it.Only con for me is slow charging(about 2hrs fully charged)so I charge the phone every night.Phone is very good midrange phone-fast enough with good cameras and display and very good battery life.I'm satisfied with it.
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You can enable fast charging in Settings - Battery - More Baterry settings.
PsyCLown89 said:
Hey all,
So looking at getting a different phone for my GF as she is not enjoyong hers due to some hardware and software issues which have not been fixed by recent updates - she has a Xiaomi Redmi Note 10 Pro currently.
Considering the Samsung A52s 5G as the specs seem decent, I see it has a virtual proximity sensor - how well does this work on the Samsung as I know it does not work very well on the Xiaomi devices.
I also see there seems to be a fairly common issue with the A52s 5G and the screen and possibly 2G network - however it seems that the issue is resolved after Samsung replace the screen (if it occurs).
Are there any other glitches, issues or frustrations with this phone or does it work pretty much how it should?
She won't need to root it and won't be using custom ROMs.
Feedback and advice will be greatly appreciated!
Click to expand...
Click to collapse
Samsung galaxy A52s is a great phone I got my self one a week ago and I'm telling you it's a great phone loving it, I've had know problems with it since I got it it's a good buy
I got one for my GF, she is enjoying it but the battery does not last as long as her Redmi Note 10 Pro and she complains about the slow charging.
Samsung only include a 15W charger in the box, WTF!?
Otherwise it is working well and she enjoys it.
Yeah I've noticed the battery on the Samsung galaxy A52s don't last long
I have problems with VoLTE, doesn't work at all with any sim (italian carriers), I'm on android 12 one ui 4