OTA not working, kind of new to HTC. - One (M8) Q&A, Help & Troubleshooting

Hi guys,
Sorry to disturb you from your ordinary and busy life but... I really can't find a solution and it's kind of driving me crazy. Probably i didn't read enough around the forum. So, sorry but please close your eyes to the "not reading enough" thing(spent some time, trust me). Basically this is all the info i can give you:
-Software status: Modified
M8_ul PVT SHIP S-ON
HBOOT - 3.19.0.0000
RADIO- 1.25.21331147A1.06G
OpenDSP-v48.2.2-00564-M8974_FO.1211
OS-4.19.61.2
eMMc-boot 2048
Jan 16 2015, 02:12:54.0
-Android system recover(3e)
LRX22G release-keys
E:missing bitmap oem_unlock_bg
(Code -1)
E:missing bitmap oem_unlock_bg_yes
(Code-1)
E:missing bitmap oem_unlock_bg_no
(Code-1)
E: find no match partition: for package path @/cache/recover/block.map
Finding update package.....
Opening update package.....
Verifying update package....
Installing udate....
L5OQT.00.001.002
assert failed: check_cid("00000000" , "11111111" , "22222222" , "33333333" , "44444444" , "55555555" , "66666666" , "77777777" ,"88888888" , "99999999" , "GOOGL001" , "11111111" "CWS__001" , "T-MOB010") =="t"
E: Error in @/cache/recovery/block/.map
(status 7)
Installation aborted.
I installed the latest stock recovery and get this message. Before it wouldn't even start(with custom recovery). I can see the problem is with CID. So, basically, if you're not in the mood to help me too much just tell me what i need to change(ruu, sesne, sorry, i'm a newbie as i said) or recovery or anything.
I want to make the OTA update and return to stock(never ever am i gonna mess with this phone like i did before and got me here). My main goal is to receive all the OTA/Updates/bla bla so i can be up-to-date with my phone as i really like it and wouldn't want to change it any time soon. Tried some solutions i found around the web(mostly on this forum) but no luck.
Thanks in advance

Looks like you have a wrong ROM in your device.
Your software version is 4.19.61.2 so you need ROM version 4.19.61.2
Restore 4.19.61.2 backup and its recovery then check for OTA
http://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860

ckpv5 said:
Looks like you have a wrong ROM in your device.
Your software version is 4.19.61.2 so you need ROM version 4.19.61.2
Restore 4.19.61.2 backup and its recovery then check for OTA
http://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
Click to expand...
Click to collapse
Thank you very much. I'll throw a beer at you when/if you come to Scotland.

C57 said:
Thank you very much. I'll throw a beer at you when/if you come to Scotland.
Click to expand...
Click to collapse
At.. Or to?

Darth said:
At.. Or to?
Click to expand...
Click to collapse
Literally at. It's a Romanian saying.

Related

[Q] Help with updating to Lollipop

Hi all
I am attempting to update to lollipop from 4.4.4
I have made attempts to flash a new stock recovery and update via OTA (I used the recovery.img from the firmware update file as I could not find a copy of my phones stock recovery). Unfortunately I keep hitting into the following error:
E:missing bitmap oem_unlock_bg
(Code -1)
E:missing bitmap oem_unlock_bg_yes
(Code -1)
E:missing bitmap oem_unlock_bg_no
(Code -1)
Finding update package...
Opening update package...
Verifying update package...
Installing update...
L50QCT.01.101.008
Cleaning cache preload folder...
Verifying current system...
"/system/xbin/dexdump" has unexpected contents.
E:Error in /data/media/0/Download/OTA_M8_UHL_L50_SENSE60_MR
hTC_Asia_India_4.18.720.8-3.35.720.1_R_release_41722946zyve
qcdj4jx6t.zip
(Status 7)
Installation aborted.
Some context: I have unrooted and removed xposed framework from the phone. My CIDNUM is VODAP021 and ver main is 3.32.710.9
Any help would be greatly appreciated!
crysix1 said:
Hi all
I am attempting to update to lollipop from 4.4.4
I have made attempts to flash a new stock recovery and update via OTA (I used the recovery.img from the firmware update file as I could not find a copy of my phones stock recovery). Unfortunately I keep hitting into the following error:
E:missing bitmap oem_unlock_bg
(Code -1)
E:missing bitmap oem_unlock_bg_yes
(Code -1)
E:missing bitmap oem_unlock_bg_no
(Code -1)
Finding update package...
Opening update package...
Verifying update package...
Installing update...
L50QCT.01.101.008
Cleaning cache preload folder...
Verifying current system...
"/system/xbin/dexdump" has unexpected contents.
E:Error in /data/media/0/Download/OTA_M8_UHL_L50_SENSE60_MR
hTC_Asia_India_4.18.720.8-3.35.720.1_R_release_41722946zyve
qcdj4jx6t.zip
(Status 7)
Installation aborted.
Some context: I have unrooted and removed xposed framework from the phone. My CIDNUM is VODAP021 and ver main is 3.32.710.9
Any help would be greatly appreciated!
Click to expand...
Click to collapse
You're trying to install an OTA not meant for you device. Did you read what you posted? You are on Voda and your error says HTC Asia India.
In your version-main, the third series in the numbers (710 in your case) tells you what firmware to look for. x.xx.720.x firmware will not work with x.xx.710.x devices
---------- Post added at 01:49 AM ---------- Previous post was at 01:31 AM ----------
So, I did a little research on your model. It's compatible with WWE firmware.
Get S-Off, go super-CID, and flash 4.16.401.10 firmware to get to Lollipop.
xunholyx said:
You're trying to install an OTA not meant for you device. Did you read what you posted? You are on Voda and your error says HTC Asia India.
In your version-main, the third series in the numbers (710 in your case) tells you what firmware to look for. x.xx.720.x firmware will not work with x.xx.710.x devices
---------- Post added at 01:49 AM ---------- Previous post was at 01:31 AM ----------
So, I did a little research on your model. It's compatible with WWE firmware.
Get S-Off, go super-CID, and flash 4.16.401.10 firmware to get to Lollipop.
Click to expand...
Click to collapse
Thanks for the help so far! I've worked around with the update again. The current error involves:
Verifying current system...
"/system/xbin/nc" has unexpected contents.
E:Error in /data/media/0/Download/OTA_M8_UL_L50_SENSE60_MR_TC_Asia_AUS_4.20.710.5-3.32.710.9_release_422858pejm5dmm1iw9qfn.zip
(Status 7)
I've read this error is due to Xposed installing onto the system portion of M8. I read one of your posts previously and proceeded as follows:
Attempted to uninstall Xposed and all modules. The error however continues to persist. Xposed does not seem to be able to complete a clean uninstall. In my framework section it says "app_process, active 58".
I have read it is possible to create a nandroid and flash the system portion. is anyone able to point me in the right direction as to how I can do this?
Cheers
crysix1 said:
Thanks for the help so far! I've worked around with the update again. The current error involves:
Verifying current system...
"/system/xbin/nc" has unexpected contents.
E:Error in /data/media/0/Download/OTA_M8_UL_L50_SENSE60_MR_TC_Asia_AUS_4.20.710.5-3.32.710.9_release_422858pejm5dmm1iw9qfn.zip
(Status 7)
I've read this error is due to Xposed installing onto the system portion of M8. I read one of your posts previously and proceeded as follows:
Attempted to uninstall Xposed and all modules. The error however continues to persist. Xposed does not seem to be able to complete a clean uninstall. In my framework section it says "app_process, active 58".
I have read it is possible to create a nandroid and flash the system portion. is anyone able to point me in the right direction as to how I can do this?
Cheers
Click to expand...
Click to collapse
Are you in Australia and on Voafone? Because that is what that OTA is for. Are you also on the stock ROM and using the stock recovery? Because you need to be for OTAs.
EDIT: Sorry, I should have read back. The version matches yours.
How are you trying to update exactly? Are you trying to flash an OTA downloaded from XDA, or have you gone back to stock ROM and recovery, and let your carrier push out the OTA?
xunholyx said:
Are you in Australia and on Voafone? Because that is what that OTA is for. Are you also on the stock ROM and using the stock recovery? Because you need to be for OTAs.
EDIT: Sorry, I should have read back. The version matches yours.
How are you trying to update exactly? Are you trying to flash an OTA downloaded from XDA, or have you gone back to stock ROM and recovery, and let your carrier push out the OTA?
Click to expand...
Click to collapse
Yes I am in NZ (but I believe the categorise us under AUS) on Vodafone.
I flashed the recovery image the OTA update and is using the OTA pushed through carrier.
crysix1 said:
Yes I am in NZ (but I believe the categorise us under AUS) on Vodafone.
I flashed the recovery image the OTA update and is using the OTA pushed through carrier.
Click to expand...
Click to collapse
"/system/xbin/nc" has unexpected contents. ------ this is the problem, just because you removed xposed and root etc, doesn't change the fact that this fiule has been modified and still contains the modifications.
your only hope is to find a backup or RUU of your current version main, a clean backup, and flash / restore it, then flash stock recovery and update, this is why its always highly advised by everyone here to do a backup before you start messing.
failing that, you can get s-off with sunshine at $25 and convert your phone, or another alternative, is you can download the OTA, select install later, copy the OTA from your phone to your computer, open it, its just a zip file and pull out the file named firmware.zip, boot to your bootloader, lock your bootloader and flash the firmware.zip, at least then you will be on the latest firmware and beable to use a custom Lollipop rom.
EDIT: clean TWRP backup of your current rom is here: https://mega.co.nz/#!Tk0iHLTb!iXYnE9bYIwdBKrCrQ7XiHkZMgmDpTsp_EHtj3Otxexk
stock recovery http://sourceforge.net/projects/htconem8/files/Recovery/3.32.710.9_recovery.img/download

HTC one M8 New OTA update -boot loop issue

I recently got an OTA update and since then my phone has been on a boot loop, when the phone starts every time it says "Android is updating.." then takes me to the home screen and within 10 secs the phone reboots.
This has been happening from last 2 days and I cant seem to find any solution to this.
The phone has 100% official status, only developer options turned on with the USB debugging on, which has been on for last couple of months I guess.
When I get to Recovery at the bottom it shows this error messages:
E:missing bitmap oem_unlock_bg
(Code -1)
E:missing bitmap oem_unlock_bg_yes
(Code -1)
E:missing bitmap oem_unlock_bg_no
(Code -1)
Write host_mode success
handle_cota_install: No CW files. Skip cw installation.
I even tried factory resetting the phone, but still no luck. My data still won't get erased and the phone lock pattern is intact.
The HBOOT screen looks like this:
**** Software status: official***
*** LOCKED ***
M8_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.25.214500021.06G
OpenDSP-v48.2.2-00564-M8974_F0.1211
OS-4.16.401.13
eMMC-boot 2048MB
Aug 4 2015,19:21:49.0
Can anyone please suggest how to get rid of this issue.
Thanks in advance,
I also tried to unlock the bootloader and followed exact instructions given on http://www.htcdev.com/bootloader/unlock-instructions but they don't seem to work and also doesn't reset my phone to factory setting.
You are lucky. Mine is stuck on a black screen... :/
Did you solve this issue ?

Can't update through OTA, modified version of system software? Am I not on stock?

Hello,
I'm sorry if this has been answered before, I tried searching on the forums and reading the FAQs but it's still unclear to me why I can't update through OTA. I just purchased an HTC ONE M8 on Amazon a few days ago, my first not-Samsung android phone.
It works pretty good, but then it notified me there was an update available: 4.16.401.13 (57.45 MB) I tried installing it but when it finishes downloading I got: "We have determined that your phone may be running a modified version of its system software. For your protection, we cannot update your phone. Please revert your phone to the official HTC system software to update your phone. If you did not modify your system software or would like help reverting your system, please contact us via the support section at www . htc . com".
Does this mean I'm not on stock rom? What should I do to get OTA working?
Some additional information:
I think the phone is not rooted, I tried root checker apps and SuperSu but they all say the phone is not rooted.
Version info:
Android version: 5.0.1
HTC Sense version: 6.0
Software version: 4.16.401.10
HTC SDK API level: unknown
Kernel version: 3.4.0-g6af28ec [email protected] #1 SMP PREEMPT
Baseband version: 1.25.214500021.06G_20.68.4196t.01_F
Compilation number: 4.16.401.10 CL448934 release-keys
At HBOOT it says:
*** Software status: Official ***
*** LOCKED ***
M8_UL_CA PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.25.214500021.06G
OpenDSP-v48.2.2-00564-M8974_F0.1211
OS-4.16.401.10
eMMC-boot 2048MB
Jan 15 2015,22:51:08.8
At recovery:
Android system recovery <3e>
LRX22C release-keys
...
E: missing bitmap oem_unlock_bg
(Code -1)
E: missing bitmap oem_unlock_bg_yes
(Code -1)
E: missing bitmap oem_unlock_bg_no
(Code -1)
Wirte host_mode success
handle_cota_install: No CW files. Skip cw installation.
Please, any help would be highly appreciated.

Stuck at bootloop after update.

Hello, I tried to update my phone to android 6.0.1, but after the update my phone stuck at htc logo for about 1 hour, so I decided to restart my phone to see what happen and now my phone stuck at black screen after htc logo.
Before update my device have already rooted with twrp recovery, so I tried to flash stock recovery back into the device. (I get the stock recovery file "recovery.img" by extract file "download/OTA_EYE_TUHL_L50_SENSE60_MR_hTC_Asia_WWE_2.19.707.5-2.19.707.3_release_468771.zip/firmware.zip/recovery.img" that I've download into internal memory when update my phone) I don't sure is it the cause of the problem. Then I flash the recovery.img to my phone by using newest windroid toolkit and install the update. First the update run smoothly but end up stucking at htc logo as I've told you before.
I am very beginner and I really have no idea what happen and how to fix my phone, please help me. Thank you very much.
Did you give it at least 10 minutes.?
Sae68 said:
Did you give it at least 10 minutes.?
Click to expand...
Click to collapse
Yes, I give it about 1 hr.
for additional detailed, I tried to boot into recovery mode and the screen show this message:
"E:missing bitmap oem_unlock_bg
(Code -1)
E:missing bitmap oem_unlock_bg_yes
(Code-1)
E:missing bitmap oem_unlock_bg_no
(Code-1)
handle_cota_install: install cwpkg to /data/data/cwtemp/cwpg.zip
handle_cota_install: install cwpkg to /data/data/cwtemp/cwprop
Write host_mode success
handle_cota_install: No CW files. Skip cw installation."
and if I tried to "apply from sd card", the screen show this message:
"E:Find no match PARTITION: for package path /sdcard/ptt.zip
E:unknown volume for path []
E:Can't mount
E:failed to open last_install: No such file or directory
Finding update package...
Opening update package...
E:failed to map file"
Is this help you to easier recognize the problems? Sorry for my poor english...
I think you install wrong recovery,, try to flash correct one from boot-loader by using command "fastboot flash recovery xxx.img" , where xxx is recovery name placed in same fastboot driver folder.... then run this command "fastboot erase caches"...
Ba7rani said:
I think you install wrong recovery,, try to flash correct one from boot-loader by using command "fastboot flash recovery xxx.img" , where xxx is recovery name placed in same fastboot driver folder.... then run this command "fastboot erase caches"...
Click to expand...
Click to collapse
i am also facing same problem flashing 6 mm ota -error in/cache /recovery /block.map
desire eye cid htc--044 version 2.19.707.3? which is the correct stock recovery for this phone? link please help
hbrajhbh1 said:
i am also facing same problem flashing 6 mm ota -error in/cache /recovery /block.map
desire eye cid htc--044 version 2.19.707.3? which is the correct stock recovery for this phone? link please help
Click to expand...
Click to collapse
Go to boat-loader and give the details please...
Ba7rani said:
Go to boat-loader and give the details please...
Click to expand...
Click to collapse
thanks
bootloader details desire eye tuhl pvt ship. s-off unlocked .cid htc--044 . hboot 3.19.0.0000, 0s 2.19.707.3 radio 1.32.213311841.316 software status official please give recovery link?
hbrajhbh1 said:
thanks
bootloader details desire eye tuhl pvt ship. s-off unlocked .cid htc--044 . hboot 3.19.0.0000, 0s 2.19.707.3 radio 1.32.213311841.316 software status official please give recovery link?
Click to expand...
Click to collapse
I tried to find but couldn't ,, sorry...
Ba7rani said:
I tried to find but couldn't ,, sorry...
Click to expand...
Click to collapse
any how thanks for efforts
try when ever u find?
I'm facing the same problem as well. I followed the same exact steps OP used.
Right now, I'm trying to use an international stock ROM to restore to stock KitKat. Will update on how that's going once it's done downloading.
xIceArcher said:
I'm facing the same problem as well. I followed the same exact steps OP used.
Right now, I'm trying to use an international stock ROM to restore to stock KitKat. Will update on how that's going once it's done downloading.
Click to expand...
Click to collapse
How did it go? My phone is useless now, can't do much with it. Stock and Mods don't work.

HTC desire 816 India Mareshmallow update error

HTC desire 816 dual sim, my device is not rooted.
***Software status: Official***
***LOCKED***
A5_DWG PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.31.50.0215
OpenDSP-v27.2.2.00546.0311
OS-2.34.720.5
eMMC-BOOT 1536MB
JAN 15 2016 12:11:19:29850
When I try to update through Software updates in settings and downloads the 1.0 GB update and then it runs and shows following things and errors
Android system recovery <3e>
LRK22G release-key
Volume up/down to move highlight;
enter button to select.
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
reboot to bootloader
power down
view recovery logs
apply from phone storage
apply from sd card
E:missing bitmap oem_unlock_bg
(Code -1)
E:missing bitmap oem_unlock_bg_yes
(Code -1)
E:missing bitmap oem_unlock_bg_no
(Code -1)
E:Find no match PARTITION: for package
ath @/cache/recovery/block.map
Finding update package...
Opening update package...
Verifying update package...
Installing update...
M60OCT.01.002.018
Verifying current system...
E:unknown command [set_err_msg]
"/system/bin/flash_camera" has unexpect
d contents
E:Error in @/cache/recovery/block.mao
(Status 7)
Installation aborted.
What is happening and how to solve this, please anyone help me. Thank you.
Even I've got the same error. I had not rooted my mobile thinking i'll wait for clean updates. Who knew i'll be getting errors for OTA updates on a completely stock mobile. :crying:
Please help. The marshmallow update stops halfway and shows Error status 7 as described above.

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