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Yesterday morning my girlfriend knocked over a cup of water off of my bedstand and after wiping up the mess we went back to sleep. I woke up and realized my phone was drenched as a result of this happening, as it was charging in a spot I usually don't put it. I fumble around with it and realize it's messed up pretty bad, though not black screen.
Fast forward to doing the rice treatment and using an un-harmed battery without the pink water damage indicator, all seems good. Phone turns on, runs full speed, plays sound, camera works, data works, etc. This is running task's AOKP.
I use it throughout the next day and then I notice my mobile connection drop completely. This isn't like 1 bar, it's like the triangle logo empty as in no service. Flipping between airplane mode doesn't seem to help like it normally does. Sporadically I'd get a bar with 3G or something.
Then, I flashed the new version of AOKP and upon reboot my phone's data is still not working and the network connection is always dead as well. But, there is also noticeable lag. Pressing the app drawer takes 3 seconds to load and I see the animation in very slow motion. Using a countdown app, it is literally noticeable that seconds are taking substantially longer than they should.
ODIN to complete stock and the lag is still there. Data is in and out. Also if I let the phone sleep, it sometimes either turns off or freezes, I need to take the battery out to boot it again. Basically, something is up - and it's making no sense. My phone is working in slow motion with no mobile data/network after drying out water damage, and flashing new ROM's or ODIN to stock didn't fix anything. I checked APN's, I checked kernel speeds (when it was still on AOKP, right now stock), I checked mobile data on and off, nothing is working. On the off chance I do get lucky and have data + network, I try to make a call and both of them vanish.
I don't think I'll get any help bringing this to ATT cause the indicator on the phone itself is pink, so does anybody here have any ideas on what the heck to do? Being that the issues persist whether I'm rooted or not, custom rom or stock, I believe it's a hardware issue - right?
Yep. Most likely. A trip to repair will most likely be required.
The most common error is trying the phone out after it gets wet.
Best to do is immediately take out the battery, and use the rice, desiccant, blow dryer, whatever method right then.
After a few days of sitting in the rice or silica gel packs (in a sealed bag) THEN try powering it up.
Those first seconds of powered up state with the moisture present are the most damaging.
The best thing to do when a phone gets wet is to immediately disassemble it and clean everything with a high grade isopropyl alcohol. That will get all the moisture out and remobe any corrosion on the boards. I would still take it apart if I were you and let it dry completely for about a day. It may bring it back to life. There may be some water hanging in the antenna wire plug or in the radio itself. Watch some youtube videos on the the disassembly and go slow.
I just got this tablet (to replace the garbage SGH-I467) a few days ago (Thu., May 15th). For the first couple of days it worked like a dream. However, the last 4 nights/3 days, I have been encountering some strange issues. What I will do here is describe the issues I've been having, what I have done in attempts to fix them, list some of the things I think may have caused it, and include any additional info/questions.
Before all that though, I would like to mention that I am not a developer, but I am a bit 'tech savvy' and am more familiar with/knowledgeable of technology than the average user. Also, I have spoken with Samsung tech support and even had the support guy access my Tab Pro 12.2 remotely (I will explain what I learned from that below). So, without further ado (I apologize in advance for the long winded nature of this post, but I want detailed):
The Issues:
1) Screen "flickering"—By flickering I mean that it is shutting off and turning on rather rapidly and sporadically, though inconsistently.
I first encountered the problem 3 days ago (the 18th).
Four nights ago (the 17th), before going to bed, I plugged the device into the same outlet I have used for all my mobile devices, when I woke up (on the 18th) the screen was doing exactly what I described. I hit the home button a few times and it stopped.
That night (the 18th) I plugged it back in to the usual spot before going to bed. The next morning (yesterday, the 19th), the screen was "flickering" again. I tried to press the home key a few times, as well as both the soft keys, nothing. In between "flickers" you can see the lock screen, where I have to enter a pin, but even while visible I can't type anything. So this time, to try to solve the problem, I held the power button + volume up to get to recovery and wiped the cache partition, rebooted the device, and viola, it worked again. Thinking that I may have to factory reset the device if the problem persists, I used Kies to backup all my data. I used the tablet the rest of the day, even plugged it in (in a different outlet than the one next to my bed) for a while and had no issues.
Last night (the 19th) I did pretty much the same thing, but this time, thinking that it might be an issue with the device getting too much power (the Quick Start Guide says: "Note: Connecting the travel adapter improperly may cause serious damage to the device."), I used a travel adapter from one of my other, USB 2.0 devices (the only difference between the adapters is the output: 2.0 = 5.0V—2.0A vs. 3.0 = 5.3V—2.0A, and output was specifically what I was concerned with). This morning (the 20th) the problem has returned, but now includes my second issue: the hard home button and both soft keys, back and recent apps, no longer function. So I immediately tried to wipe the cache partition and reboot, but this time it didn't work. Thankfully I had anticipated this yesterday and had that Kies backup, so I wiped the entire device back to factory settings. But alas, it was unsuccessful and the problem persists, including the loss of button functionality, with the exception of the power and volume buttons.
It is important to note that when I first got the Tab Pro 12.2 and set up the lock screen, I used the option that delays the actual locking of the device 10 minutes after screen timeout, but set it so that if I lock the screen with the power button it ISN'T delayed and immediately locks. That being said, a couple of times when the "flickering" stopped long enough to momentarily use the device, I was able to enter my pin and unlock. But when the screen starts flickering again, it locks the device, so the power button must be affected as well. Though since the first factory reset of the device, I haven't set up a pin. I have done several factory resets and none of them have worked. The best result has simply been limited (no back, recent apps or home key) and momentary functionality. I tried using Kies to do emergency firmware recovery, but every time I click the option it disconnects the device.
When Samsung tech support remotely accessed by device (I used one of the momentary functionality windows to download the required application) the agent was able to utilized soft and home key functionality, even though I couldn't. This tells me that it was hardware related, not related to UI/software.
So there are a couple of things I think may have caused/contributed to the problem:
The first, which I vaguely touched on above, is the power issue. Perhaps I have shorted the device out somehow. The outlet I use to charge things while I'm sleeping is on the wall behind my bed, so I have to use a common extension cord, one that has 3 outlets at the end. I have a light plugged into that and in the past have charged both my SGH-I467 (AT&T Note 8.0) and my SGH-I747 (AT&T S4 Active) with that cord and outlet. That is the only place I have charged the SM-T900 overnight, but none of the other power sources I have used have caused these issues.
The second possibility is a virus some sort. I have never used the Samsung app store on any of my other devices, but in order to update the Hancom Office suite I had to. Since I had an enjoyable time using it to that end, I decided to see what else I could find on Samsung's store. I downloaded a couple of things (the "Official Captain America game" and a couple wallpaper/theme apps) and was looking around the store to see if there was anything else I wanted to download. I found several apps that had reviews claiming they were trojans, so I immediately checked the reviews for the apps I had downloaded, but none of them had similar reviews. However, that does not mean they didn't have viruses.
So, what do the resident Android gurus of XDA think about these issues?
I tried searching all over the forums and elsewhere online for people having the same issues, but couldn't find anything. Have any of you ever encountered something similar to this?
Until recently, I hadn't ever heard of anyone getting a virus on an Android device. Are they common? What is the nature of Android viruses?
If these issues do have something to do with overcharging/shorting the device, how can I mitigate that problem? Tonight when I charge the tablet, instead of using the USB 3.0 charging cable, I am going to try just using the 2.0 cable. As I understand it, that can be done by simply plugging it into the right side of the port. Hopefully that will stop exacerbating the problem.
Again, I apologize for such a long winded post. I would like to thank you all in advance. If ever I have problems with an Android, you guys are the ones to ask!
*UPDATE* Before I started typing this I was attempting to run the Kies 'Firmware Upgrade and Initialization', as opposed to 'Emergency Firmware Recovery', to see if that too would disconnect the device. Unfortunately it said that my device needed to be charged first. So I shut it down and plugged it into a surge protected strip and began typing this post. Occasionally I would go over an check the charge. While it was shut down and charging I was able to use the home key to bring up the green battery. Once the charge looked like it was about 75% complete I turned it back on and lo and behold, the "flickering" issue looks resolved and so does the button issue. I can go back, enter the recent apps and task manager, and use the home key functions. For how long this will last, however, is unknown. I guess we'll see in the morning. I'll post what happens tomorrow.
What kind of case are you using? Some users have seen issues with some cases that use magnets for auto-sleep-wake. When the front of the cover is flipped back behind the tablet, the magnets seem to activate the auto-sleep feature
Sent from my SM-P900 using Tapatalk
RE: Case?
dodo99x said:
What kind of case are you using? Some users have seen issues with some cases that use magnets for auto-sleep-wake. When the front of the cover is flipped back behind the tablet, the magnets seem to activate the auto-sleep feature
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
I am not using a case or cover at all...
same issues here
Sounds exactly as the same issue I have had the last week. I have done several factory resets triad to avoid installing as many applications as I had prior the factory reset (to see If it was an app causing the issue). No solution yet but I will try your way with kies described above. I have a tab pro 8.4.
VeinkWiles said:
So, what do the resident Android gurus of XDA think about these issues?
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Click to collapse
I am no guru, but it sounds like a loose connection. Maybe it is affected by temperature. Try it on a (not too) hot water bottle or on freezer packs.
Mike Austin said:
I am no guru, but it sounds like a loose connection. Maybe it is affected by temperature. Try it on a (not too) hot water bottle or on freezer packs.
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Click to collapse
It's not overheating. It can get warm, but it's never gotten hot. And I've had other devices that have seriously overheated and still functioned, albeit slowly.
**UPDATE**
After I got it working the night I originally posted I let it fully charge (it's important to note that I got it up to about 75% while it was off; green battery the only thing on the screen, and I had home button functionality), then disconnected it and disabled all the radios, put it in power saving and left it over night without power. Doing that I was able to use it all day yesterday. But while I was full-charging it, after it reached 100%, I noticed that it started acting up almost immediately. The sound was on and kept making the lock screen sound (that's how I noticed it from across the room). So it is tied to the power/lock key. But disconnecting it before it could get out of control mitigated the problem. Last night I was going to try to charge it over night with USB 2.0, but I fell asleep before changing the cable out, so it charged on 3.0 all night and is back in poor repair. I'm currently trying to full charge it while off to see if that gives me functionality again.
Either way, each time I fix it the solution becomes more difficult/timely than the previous one. It's clearly not getting better, so I'm going to have to send it in to repairs.
Sent from my SAMSUNG-SGH-I537
VeinkWiles said:
It's not overheating. It can get warm, but it's never gotten hot. And I've had other devices that have seriously overheated and still functioned, albeit slowly.
**UPDATE**
After I got it working the night I originally posted I let it fully charge (it's important to note that I got it up to about 75% while it was off; green battery the only thing on the screen, and I had home button functionality), then disconnected it and disabled all the radios, put it in power saving and left it over night without power. Doing that I was able to use it all day yesterday. But while I was full-charging it, after it reached 100%, I noticed that it started acting up almost immediately. The sound was on and kept making the lock screen sound (that's how I noticed it from across the room). So it is tied to the power/lock key. But disconnecting it before it could get out of control mitigated the problem. Last night I was going to try to charge it over night with USB 2.0, but I fell asleep before changing the cable out, so it charged on 3.0 all night and is back in poor repair. I'm currently trying to full charge it while off to see if that gives me functionality again.
Either way, each time I fix it the solution becomes more difficult/timely than the previous one. It's clearly not getting better, so I'm going to have to send it in to repairs.
Sent from my SAMSUNG-SGH-I537
Click to expand...
Click to collapse
Sorta sounds like a screen grounding problem. I had a nexus seven with this issue and the charger seemed to really make it act up. Needless to say I gave that to my wife and bought this. If the digitizer is not grounded properly it will act up.
Turning on developer settings and set it to show touches on screen. See if when charging the screen registers more touches than you are doing.
Sent from my SM-T320 using Tapatalk
Re: developer settings; display touches
dottat said:
Sorta sounds like a screen grounding problem. I had a nexus seven with this issue and the charger seemed to really make it act up. Needless to say I gave that to my wife and bought this. If the digitizer is not grounded properly it will act up.
Turning on developer settings and set it to show touches on screen. See if when charging the screen registers more touches than you are doing.
Sent from my SM-T320 using Tapatalk
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Click to collapse
Damn! That's an outstanding idea! The only downside is that last night I sent the tablet to Samsung's repair department, so I can't test that out. But once I get it back, if the problem persists I will definitely be doing that first. Thanks for the advice dottat.
Fw:Re: developer settings; display touches
mikegbg said:
Sounds exactly as the same issue I have had the last week. I have done several factory resets triad to avoid installing as many applications as I had prior the factory reset (to see If it was an app causing the issue). No solution yet but I will try your way with kies described above. I have a tab pro 8.4.
Click to expand...
Click to collapse
Hey dude, check out dottat's reply. He's got a really good idea that may shed some light on the source of the problem. Unfortunately, I can't try it out. If you do it, let me know how it goes. Maybe you can take some screenshots? Either way, hopefully you can get something out of it.
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
NightShadow02 said:
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
Click to expand...
Click to collapse
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
i was thinking about that but i'm afraid of voiding warranty. do i even still have warranty? due to the knox?
flhthemi said:
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
Click to expand...
Click to collapse
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I'm not by any means an expert or repairman of any kind, just so you know. I'm thinking maybe a loose connection at the terminals on the board the battery connects to or if they use a separate board for the battery to connect to and then to the main board it may be somewhere along in there. Maybe a loose wire going into the tab that connects to the prongs. It sure sounds like something isn't making a good connection. Sounds like a load gets put on it and it and that bad connection can't handle the load.
Might just be you're going to have to send it off...
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Same Symptoms
NightShadow02 said:
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Click to expand...
Click to collapse
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
misrasandeep said:
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
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Click to collapse
nope, ever since the Power Saving mode solution, it hasnt flickered and rebooted yet. and my warranty was expired by that point so i didnt bring it to the shop. no noticable reduction in performance so far
possible battery connector
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I have seen this problems on 2 tablets 10.5 and 8.4 the connector where battery is connected on motherboard gets loose which causes reboots and flicker
Solution in my case was resoldering that connector again
i had the same problem, opened up my tablet, just disconnected the battery, cleaned the contacts, pushed it back, made sure its nice and snug, put it all back together and now battery doesn't drain as fast, no more flickers and reboots!
hmm. i'll have to give it a try. you think this may be something to do with condensation?
Sorry for the bump, but I'm having this issue as well on my S 8.4. Custom ROM. The thing with me is that it's not consistent. One day, it will do it a few times; others, no issues whatsoever. I'll try the suggested if it gets progressively worse.
Hey guys,
Unfortunately our home's tablet (Tab s 8.4 Wifi) has the same problem.
It never did weird whatshowever, but when I flashed a custom rom (which went perfectly smooth actually) the screen flashes and the tablet reboots sometimes.
Now it weird that this never happened before and only when I flashed a custom rom it began showing this behaviour.
I am affraid of opening this tablet, and I guess because of the custom rom there is no warranty left anymore (or can this be bypassed by some terminal trick?)
Also I question myself if this is not a software issue, and that it can be fixed with software or so?
Thanks for answering!
My Fix
Hey Guys!
I might have some surprising news to tell about this "issue".
I saw some unboxing video's and saw at what place the battery connector was placed. It was some sort of a 'push to click' system.
So what I did was the following:
I pushed the tablet at the place of the battery connector. I tried this at various places until I heard a *click*.
Now I don't have this issue anymore. Jay!
I hope this will help you too!
I started to have the same issue on a Tab Pro 12.2, presumably after the battery has lost considerable amount of its energy. Normally I remember this tablet to have a dazzling 10+ hours of usage time. Just after some serious usage time of more than 2 years this issue started, along with increasing temperature and finally reboot. From time to time Android gave a warning message about overheating. From time to time charge values drop big values at a time. From 45 to 20 or 80 to 50. Seems arbitrary. This was happening even when I was on stock, then I switched to some Android 6 stock port from some other tablet. Still the same.
I believe the battery needs replacement. (That's obvious after 18 months, I just mean blinking is related to this) Hope I can find a high quality one cause there are several garbage batteries.
Unfortunately my LG G4 is one of the models that got stuck in a bootloop, if you haven't heard, LG has announced this issue and is definately aware of it. My G4 has been rooted for a while, so I am pretty sure that the root isn't the cause of the bootloop. Is there anyway to maybe boot into a recovery mode, or get the phone turned on long enough to recover my pictures, and maybe contacts? The bootloop gets to "optimizing apps" then restarts again.
Thanks.
may be a little late but i've heard some people having success at putting it in the freezer for an hour and then trying to turn it on. will last for up to an hour from what I heard allowing you to get some data from it. there is also a more dangerous method of taking the motherboard out and baking it at a certain temp in the oven for a certain amount of time. you'll have to google it since i don't remember. I'd personally never try to put plastic in an oven though lol.
I had the same issue. Before doing the freezer method try these as i did this my self.
1. Use a fan in a cool room, put the fan on highest setting and make sure you get a good breeze. Make sure the wind is hitting the phone.
2. If you have a ac unit. I dont care what your friends say if its cold out side. Crank that b!tch up. And hold your phone over the air vent.
3. If it is really really cold out side *please note depending on temp your hands will freeze over* stand out side and back your things up to sd card
4. Hold an ice pack over the camera and buttons keep it there till you back your things up
Thats all i can think of and what i discovered. Every time i was in a warm room. Thing keeps cutting off. Please note. Some things required a sd card and when movine files. Please copy files instead of cut. Once finished you can delete your files off the phone
I hope this helps
Edit- before doing anything dont forget to turn the brightness down. This will help keeping the phone to get warm fast
I am having an issue with my Galaxy watch SM-R800, it was working perfectly a week ago and it suddenly turned off. When I press the power button it shows the splash screen with the text Galaxy watch for a few second and then turns off, I have tried rebooting and this has resulted in the same thing. I have also tried to factory reset the watch and the same problem occurred, flashing the rom resulted in the same. I have also tried to let it charge the entire night and when loading up wireless download option it showed that the battery is full also when placed on the charger the screen turns on showing that the watch is charging it shows the percentage and then it turns off again. I do have to note that when in fastboot mode or when in wireless download the watch runs normally without turning off. I have not been able to find anyone with this same issue so far and even the ones with similar issues didn't want to offer any help. If you guys have any ideas or solutions please let me know.
Mar4e said:
I am having an issue with my Galaxy watch SM-R800, it was working perfectly a week ago and it suddenly turned off. When I press the power button it shows the splash screen with the text Galaxy watch for a few second and then turns off, I have tried rebooting and this has resulted in the same thing. I have also tried to factory reset the watch and the same problem occurred, flashing the rom resulted in the same. I have also tried to let it charge the entire night and when loading up wireless download option it showed that the battery is full also when placed on the charger the screen turns on showing that the watch is charging it shows the percentage and then it turns off again. I do have to note that when in fastboot mode or when in wireless download the watch runs normally without turning off. I have not been able to find anyone with this same issue so far and even the ones with similar issues didn't want to offer any help. If you guys have any ideas or solutions please let me know.
Click to expand...
Click to collapse
My Galaxy watch 46mm is also in the same case and I also do everything to start the watch, nothing to do: flash (the bypass menu works well, the connection by wifi is established no problem), wash, change the charger, it started only once for 10 min, and it came back in the dark .... Is there a solution ????
Is there anyone who can help us and thank you
After three days on the doc "without power", I washed it with soap and dried it with a dryer, after two hours I reset it under recovery mode, hop the beast starts... I'm impatient if it holds up or if it comes back to the dead screen.
After 10 hours of operation, it fell asleep with the black screen "dead"... so it's not a success. thank you samsung for sucking our money for a gadget that loves its charging support without being able to wake up..... after a day, two, three or maybe eternity... Decision, I'm going to change the manufacturer either Huawei for battery life or apple for design.
After 18 days, I tried all the resuscitation procedures, none of them succeeded in making the "beast" watch starting, so I decided to wash it, I immersed it in a cup: warm water + vinegar for 15 min and a "hot" drying with dryer for 5 min and another "cold" drying of 3-5 min, the beast finally started...
It is under test ...
Has there been any more progress made on this issue lately?
I have an SM-R800 46mm with the same issue. Everything works fine in Download and Wireless Download modes. Recovery mode does nothing other than switching off the watch.
The watch turns off after the first logo is displayed so i know the watch is working.
I can also flash multiple firmwares via Wifi (AP mode) and these all complete and pass ok using NetOdin.
The battery has been fully charged and then completely drained to 0% over a 2 day period, then fully charged again. I have even tried turning on the watch while on the charge dock, but no dice.
To me it looks like there is some sort of issue with the boot loader that is not completing initialisation to proceed to the next part and complete the boot process. - Is there anyway of enabling a log trail on the watch, or would this need debug mode to be switched on (Which is impossible if the watch does not boot)
My wife has an SM-R815 that shows the initial Samsung logo, then a smaller Samsung logo, then the watch face. I have not messed with her watch as it is fully working and I don't want to break it.
What would Samsung do to the watch if it was sent to them for a paid for fix other than re-flash it? Do they have magical firmware or would they just replace the internals with a working board?
Looking inside the back case, there does not look to be anything damaged with the circuit board, and the battery does not seem to have expanded.
I am also dubious about the solution to immerse in water and vinegar ans would probably try Isopropyl Alcohol instead?
It is frustrating that this watch is only 3 years old and now unusable.
Allready tried Combination Firmware?
To check if something is dead or half dead...
Best Regards
adfree said:
Allready tried Combination Firmware?
To check if something is dead or half dead...
Best Regards
Click to expand...
Click to collapse
Yes I tried the combination firmware, but it still would not boot. At weekend I tried to downgrade to a lower Tizen version and something bad happened and now the watch only shows a flashing yellow screen I have ordered a usb cable to try and re-flash using Odin instead of Net Odin, but the cable won't be delivered until Wednesday 19th Jan. Will update here if I get any success.
leking said:
After 18 days, I tried all the resuscitation procedures, none of them succeeded in making the "beast" watch starting, so I decided to wash it, I immersed it in a cup: warm water + vinegar for 15 min and a "hot" drying with dryer for 5 min and another "cold" drying of 3-5 min, the beast finally started...
It is under test ...
Click to expand...
Click to collapse
After 5 months (October 16-March 16) the watch works without problem, and that, after its shower with: warm water and a small amount of vinegar followed by drying with a hair dryer and a hard reset.
FINALLY, I BELIEVE IT'S A PHYSICAL SOLUTION
dvdfilmbuff said:
Has there been any more progress made on this issue lately?
I have an SM-R800 46mm with the same issue. Everything works fine in Download and Wireless Download modes. Recovery mode does nothing other than switching off the watch.
The watch turns off after the first logo is displayed so i know the watch is working.
I can also flash multiple firmwares via Wifi (AP mode) and these all complete and pass ok using NetOdin.
The battery has been fully charged and then completely drained to 0% over a 2 day period, then fully charged again. I have even tried turning on the watch while on the charge dock, but no dice.
To me it looks like there is some sort of issue with the boot loader that is not completing initialisation to proceed to the next part and complete the boot process. - Is there anyway of enabling a log trail on the watch, or would this need debug mode to be switched on (Which is impossible if the watch does not boot)
My wife has an SM-R815 that shows the initial Samsung logo, then a smaller Samsung logo, then the watch face. I have not messed with her watch as it is fully working and I don't want to break it.
What would Samsung do to the watch if it was sent to them for a paid for fix other than re-flash it? Do they have magical firmware or would they just replace the internals with a working board?
Looking inside the back case, there does not look to be anything damaged with the circuit board, and the battery does not seem to have expanded.
I am also dubious about the solution to immerse in water and vinegar ans would probably try Isopropyl Alcohol instead?
It is frustrating that this watch is only 3 years old and now unusable.
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I am also dubious about the solution to immerse in water and vinegar ans would probably try Isopropyl Alcohol instead?
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I confirm that this is the right solution "for me it worked" and you have nothing to lose...
Take my advice that I posted last October 16 2021 "so far the watch is working wonderfully".
I got same issue trying this Ludacris idea but didn't do nothing
I got the same issue today. when it first happened I was able to reset it and after an hour same issue. Hope someone by now has been able to find a solution for this.
I can confirm I have resolved the issue with my watch using contact spray to clean the internals. Water resistance is probably no longer working as i had to open the watch, however it now works great, 1 month so far with no crashing or boot issues.
Mar4e said:
I can confirm I have resolved the issue with my watch using contact spray to clean the internals. Water resistance is probably no longer working as i had to open the watch, however it now works great, 1 month so far with no crashing or boot issues.
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when the problem started, was it due to being in contact with water? mine started when I started working out with it and got drenched in sweat.
daniel.b said:
when the problem started, was it due to being in contact with water? mine started when I started working out with it and got drenched in sweat.
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Yes first time it happened i was washing my hands. After that it would do that at random, i tried flashing every ROM but the issue wasn't resolved. I would only get it to work by disassembling it apart and reassembling it and sometimes applying pressure light pressure to the sensors would get it to work for a few days. After i cleaned it with the contact spray i started working perfectly even when in touch with water. If you plan on using contact spray i would advise you not to spray around the battery contacts or the battery itself and wait for about 5 minutes to make sure all the spray has evaporated and there is no residue before reassembling and powering on the watch
Mar4e said:
Yes first time it happened i was washing my hands. After that it would do that at random, i tried flashing every ROM but the issue wasn't resolved. I would only get it to work by disassembling it apart and reassembling it and sometimes applying pressure light pressure to the sensors would get it to work for a few days. After i cleaned it with the contact spray i started working perfectly even when in touch with water. If you plan on using contact spray i would advise you not to spray around the battery contacts or the battery itself and wait for about 5 minutes to make sure all the spray has evaporated and there is no residue before reassembling and powering on the watch
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I got mine to work. I just used a different charger and cable but still used the original charging dock. Thank you for the great info though. I guess my problem was the charger all along and not software or water damage.