Front camera problems - G4 Q&A, Help & Troubleshooting

This phone is dope except for my front camera!
Bought 8/16. Worked great the first couple weeks. Love the glamour face feature in selfie mode. About 3 weeks in, the camera started crashing in selfie mode. If I flip it quickly it won't FC, but 9/10 it closes. If it doesn't close, it does this weird split/pink overlay screen thing.
HALP! I'm on Sprint with the ZD5 build, not rooted. Any suggestions or do Ibbq need to take it back??
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I'm also having this problem
I'm also experiencing this, though I am rooted. I also have an ls991 as well.

Same here
I'm on VZW's latest, and I get the same thing. EVERY app trying to access the front camera dies.
MyzDevyneOne said:
This phone is dope except for my front camera!
Bought 8/16. Worked great the first couple weeks. Love the glamour face feature in selfie mode. About 3 weeks in, the camera started crashing in selfie mode. If I flip it quickly it won't FC, but 9/10 it closes. If it doesn't close, it does this weird split/pink overlay screen thing.
HALP! I'm on Sprint with the ZD5 build, not rooted. Any suggestions or do Ibbq need to take it back??
Sent from my LGLS991 using Tapatalk
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Check this thread for info about the Sprint "recall": http://forum.xda-developers.com/showthread.php?t=3215396
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IDK about the other carriers, but Sprint is replacing these. Call customer care and they'll send a replacement.
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i am using lg g4 (lolly pop) tmobile variant it worked well 6 months but recently i got a problem of front facing camera problem like cant connect to camera my mobile was root but i unrooted it 3 months ago... i tried several times factory reset...several times cleared caches data and force stop...hard reset..but all of these did not work i was trying to sell it but magically camera begin to work :laugh: the last thing i did it was removing the gmail...google account...connencted device...from my mobile using pc...try that n comment if it works for u.

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Camera wont focus... Brand new Evo... Not rooted

I bought an evo on release date and it had a few problems so I took it back and got a new one. About 2 hours after I got my new one home I heard it making a really fast clicking/tapping sound. (click click click tap tap tap) I thought the sound was coming from my speaker so I put it up to my ear after a few seconds I looked at the speaker and noticed that it wasnt the speaker but that it was the camera. I could see the lens physically moving back and forth really fast. Naturally I started the camera app to see what would happen. I snapped a picture and noticed that it was very blurry. I then went to camera settings and changed them and its still very blurry. Its almost as if the camera just refused to focus (looked like I needed glasses)... Naturally, the next step I took was to try to record a video... Same thing very blurry but sound is perfect. Next I tried the front facing camera. It was fine.
I have tried re-starting it a bunch of times... tried cleaning the lens...
About 4 or 5 hours later I took another picture and it was fine. Now the problem is intermittent and if I take 10 pictures 3 or 4 will be in focus and the others wont.
1. My phone is not rooted
2. I have not dropped it
3. It has not gotten wet.
4. Babied it the whole time I've had it.
5. Tried turning off auto focus and using manual
Any suggestions?
Take it back.
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Happened with my first EVO take it back
Same thing just happened to me on my Evo that is over a month old. Only happens intermittently though. After a reboot, it seems to be fine for a while.
mine is blurry too. is there any hack for it? im not covered by sprint for this. Maybe deal with htc directly? any ideas hackers?
wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
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wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
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dont ask me why just answer the damn questions lol
oh and resets can sometimes cure it for a while I think.
mine has been taking crisp pics all day now
If it's a defective phone and you havent voided the warrenty take it back anyways, it is HTC's warranty not Sprint's
Ive had my evo for almost two years and I installed the cm9 rom for it and the camera was having this problem so I went back to my backup and same problem. It wont focus. It acts like its focusing but just wont. Also I've opened the phone several times so a replacement is out of the question.
Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
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Weird. Someone in the Evo LTE forum just had a camera hack completely bust their cam. Even after RUU. I didn't think it was possible. Apparently I'm wrong.
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abowlby said:
Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
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I have cm7. Is there a camera I can flash or something to get it working.
Accidental double post
Tapatalk 2
jimmiekain said:
I bought the original evo 4g from best buy on release day. The camera all day long made a whining mechanical sound as if it was moving in and out. Exchanged it and the 2nd one did the same thing.
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Firmly push in on the external camera lense.
This thread....it has came back to life !!!
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[Q] Camera not focusing anymore. Just blur. I'm pissed.

Okay so I just got back from school, and I wanted to take some pics of things. Only for me to go to the official stock Camera app for it to say Camera failed. So I was thinking that an app had tampered with my camera while I was out, so I cleared the RAM and went back to the Camera app only to see that the Camera was pure BLUR! No biggie. Tapped to focus, it lit green but it was still blur! Now that's when I lost it. I had cleaned the lens, went to different camera apps, even ODINED back to stock EG30 from Calkulin's ROM. As of now it's just sitting on the charger quiet. Now what the hell am I going to tell Sprint??? What the hell did Samsung do to my camera? I want to Instagram so much stuff, now I can't. -___- Who else is suffering this issue & how do I fix?
Possibly just hardware failure. Stuff breaks sometimes for no apparent reason. Take to sprint and tell them the camera quit working. Its a warranty issue. No need to give any additional info.
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That happened to me on my old Epic 4g, it was just a hardware failure, I was under warranty still at the time so I had it replaced.
What's your instagram user name
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Haha I rather not. Well, since you asked it's "lookatmypolaroid"

[Q] Camera will not focus, can I fix?

I have only had this phone a few weeks and already the camera will not focus, could I have broke the focus by dropping it? Can software mess up the focus? Right now I am rooted running Liquidsmooth. I have reverted to stock and it does not fix...I know this thing can take better pics than what i am taking. Anyone know the default camera settings? I bought it at bestbuy, would I take it back their or the sprint store to get fixed? Thanks
glitchsta said:
I have only had this phone a few weeks and already the camera will not focus, could I have broke the focus by dropping it? Can software mess up the focus? Right now I am rooted running Liquidsmooth. I have reverted to stock and it does not fix...I know this thing can take better pics than what i am taking. Anyone know the default camera settings? I bought it at bestbuy, would I take it back their or the sprint store to get fixed? Thanks
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Someone else had the same problem and then realized they had set their focus mode to macro and forgot to change it back. Have you checked that to rule it out?
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Loose frame, random reboots, screen issues, camera failure and screen flickers

Hello about a month ago I purchased two of these devices one was for my friend one was for me. Mine had a loose frame that when you would push slightly on the bezel near the volume button you can hear it goin in and creaking as if it was not solid. I compared to the other device I bought and with other s4s and it felt more solid than mine so I changed for another. My girlfriends on the other hand lives in New York and she bought one on her own terms from a store I purchased mine through online. My exchanged device came in and with a purple tint on bottom half.of screen its slight and noticeable on grey backgrounds while brightness is low. My phone also randomly rebooted once and has had multiple camera failures..it seems to have gone away tho for me. On the other hand my girlfriend has now exchanged her phone once because it was rebooting constantly and having other problems and now the phone that they gave her for a replacement has tons of random reboots while doing pretty much anything it's very random I have been on the phone with her and it suddenly rebooted on her causing our call to end. She is also complaining about camera failure and reboots aren't seeming to fix it.. As it comes back and anytime she switches to front camera..so pretty much all of our devices have issues and even the exchanged ones do too. And they were purchased in diff states and one in store the other online. I have had every galaxy phone since the s2 including the note series and I have never experienced so many problems out of the box and I was an early adopter for all the other devices. I converted my girlfriend from the iPhone to this phone and now all she is having problems and is getting frustrated because she says that she's been in important calls and her phone has just rebooted for no reason amongst other problem she is facing. Her first device didn't have the camera failure and neither did my first device but now both of our exchange devices are giving us, failures.. Not really sure what to do I'm already out of buyers remorse I feel like calling to mobile to get yet another one but not sure if it will give it to me.. I'm a huge fan of samsung galaxy 9 but this phone has more issues than I thought and they are real issues this isnt just lag were complaining about or that thephone isnt quick enough or something dumb these are real problems. while on my vacation I had to deal with random camera failures..my gf with tons of reboots and camera fails.. These are issues that now make you go out of your way for the phone instead of the phone making itself go out of the way for yourself. It's honestly unacceptable.. So I want to know how many people with the T Mobile version: have experienced any of this. Take off the battery of the phone and just press around the plastic frame and see if you hear any pops like mine did.. Or has anybody had continuous camera failure whether resolved or not has it happened.. Random reboots to? I am aware that a new kernel or rom could fix this problem but my girlfriend lives in New York and she doesn't have the time to do this or knowledge and really shouldn't have to. So it's been at least four of these devices that have had issues from purple tint to loose frame to reboot to camera failure...really disappointing. Will T-Mobile send me a new one even out of buyers remorse?? I love this phone and so does my girl but we like using our cameras everyday and can't deal with these other apparent issues...what to do?
O forgot to mention that the phone flickers the screen while hit by Sunlight.. While keyboard is up and in white backgrounds as well as using the camera.. Screen looks like its blinking really fast..I know this issue is in ALL s4s but thought I'd throw it in to another set of problems... This one I can deal with though..reboots and camera failure?? Can't deal with that
These issues I've experienced personally and I'm speaking of my experiences only I don't make up stuff or use other members issues to add to mine. Those issues are present for me and my girl and we have now exchanged our phones twice.. We would be getting our 3rd s4 if we exchange again.
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Insurance??
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I don't have any.. But either way I shouldn't have to use insurance for this is how it is out of the box.. No root no mods just purely stock..
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I was going to say return it and get a new one I think you just have a defective device I had one I returned new one is perfect.
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xxjrsmith3xx said:
I was going to say return it and get a new one I think you just have a defective device I had one I returned new one is perfect.
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Yeah t Mobile is going to send me a new one now my third s4
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But this has happened on all of my devices so I'm starting to think that it's an issue with everyone because I didn't get any of these problems till about 3 weeks into having the phone and I haven't dropped it or anything not even flashing rooting
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Note 4 OIS Motor making noise

Has anyone heard or dealt with this it started happening when the new year started and I didn't realize how annoying it was until I went to a concert and couldn't take a clear picture or video. I have to either wait till the motor is done moving or close the app out and open it again. This goes for all social media apps as well as stock camera app. It's for sure the Camera itself. I attached a video so the problem is shown.
Turn it up and you can hear it whine.
I haven't had time to send the phone in or talk to Samsung. Funny thing is I have a Samsung shop in the store I work at lol I'll probably send it in once I get my M9. I doubt it would be something I can fix I really don't want to do the whole data switch on phones.
Galaxy Note 4 ATT OIS Motor.: https://youtu.be/JM6PusuWdUo
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I have a Galaxy S 6 Edge from AT&T doing the same thing. I was gonna shoot Samsung an email about it.
My T-Mobile note 4 is doing it too. Pointing the camera up towards the sky often clears it but only for as long as I'm using the camera. Turn off the camera application and it sometimes comes right back.
I had my uk note 4 fixed a new cam module it's OK now.but have more issues with the system volume inconsistent

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