Need help upgrading above Android version 4.4.2 (KOT49H.ThunderRom800V3) - Galaxy Tab S Q&A, Help & Troubleshooting

Not long after I bought the tablet I followed instructions on xdadevelopers, showing me how to root the device. Now I am wanting to update the device to something newer such as Lollipop, and in the process I would like to enable AC on my wireless card. I recently upgraded my wireless equipment, and to my surprise I was unable to connect to my 5GHz network with the device even though the Galaxy Tab S 10.5 does support wireless AC. Which ROM is recommended now? Which steps should I follow to get it going? I don't care if I lose anything on the tablet. I don't have anything important on it right now that I can't get again. I don't feel like this device rooted in the same way as my old LG Thrill 4G phone. I don't have much experience rooting Android devices anymore since I use a Republic Wireless Android phone, and they're pretty picky with what software I can use on them I guess.

I found this guide and am considering using it to at least remove the root. Is this a good first step?
Edit: I performed the first step, and I think I will be happy with these results actually. I went ahead and updated it to Lollipop. It's my first time using it. I am really excited about this!
Edit (2): To my surprise I am now able to enjoy Youtube videos at 1440p. I wanted to do this from the beginning when deciding to buy this device, but it never let me. Now I finally can, and it is awesome!

Related

[SM-T217A] Success with SRSRoot?

Any AT&T SM-T217A users here successfully obtain root via Srsroot on their tabs? They dropped a tweet a month ago that it was supported @ 4.4.2, but it's not sticking for me..
geokhentix said:
Any AT&T SM-T217A users here successfully obtain root via Srsroot on their tabs? They dropped a tweet a month ago that it was supported @ 4.4.2, but it's not sticking for me..
Click to expand...
Click to collapse
Nope. I tried that one out as soon as it posted. Here is the thread discussing http://forum.xda-developers.com/galaxy-tab-3/help/root-sma-4-4-2-t2902677
bigdawg6183 said:
Nope. I tried that one out as soon as it posted. Here is the thread discussing http://forum.xda-developers.com/galaxy-tab-3/help/root-sma-4-4-2-t2902677
Click to expand...
Click to collapse
These T217As I bought are turning out to be the worst experience I have ever had with a decent device. The specs and the battery life are great, but AT&T (or samsung?) has lost their mind. Out of my two tabs (both set up identical) Only one was ever eligible for the 4.4.2 upgrade. The second says no upgrade when I check for one.
The one I did upgrade was so bad on 4.4.2 that I ended up trying to flash back to 4.2.2 before I realized I couldn't and bricked the tab.
2 months later, still no upgrade available for my second tab (probably a good thing except I wanted to try an app that says it can catch the firmware update to use on my bricked tab). Still no 4.4.2 firmware to be found on the internet to download for this device.
The worst part is it doesn't even seem to be available from kies. Kies 3 doesn't even recognize it as a 4.4.2 device anymore after the attempted downgrade and the other kies versions only offer 4.2.2 which the device won't let me flash.
rmntruexjr said:
These T217As I bought are turning out to be the worst experience I have ever had with a decent device. The specs and the battery life are great, but AT&T (or samsung?) has lost their mind. Out of my two tabs (both set up identical) Only one was ever eligible for the 4.4.2 upgrade. The second says no upgrade when I check for one.
The one I did upgrade was so bad on 4.4.2 that I ended up trying to flash back to 4.2.2 before I realized I couldn't and bricked the tab.
2 months later, still no upgrade available for my second tab (probably a good thing except I wanted to try an app that says it can catch the firmware update to use on my bricked tab). Still no 4.4.2 firmware to be found on the internet to download for this device.
The worst part is it doesn't even seem to be available from kies. Kies 3 doesn't even recognize it as a 4.4.2 device anymore after the attempted downgrade and the other kies versions only offer 4.2.2 which the device won't let me flash.
Click to expand...
Click to collapse
I totally agree rmn, the experience with this tablet has been sub par. I know when I first heard about the update being released I was checking around online to see if I could find a dl for it, none existed. I did finally go through the process of updating OTA after having to remove root from my 4.2 firmware. Since the update my tablet appears to operate the same except for the lag has returned. I believe that is because I now no longer have my tweaks setup on the device since I have no root. My real peeve with AT&T with this tab is the locked bootloader, come on man, I want to load up different roms and get rid of all this bloatware. We cant even get root access with this new 4.4!
Could I get a screenshot of your about screen on the tab that is not updating?
bigdawg6183 said:
I totally agree rmn, the experience with this tablet has been sub par. I know when I first heard about the update being released I was checking around online to see if I could find a dl for it, none existed. I did finally go through the process of updating OTA after having to remove root from my 4.2 firmware. Since the update my tablet appears to operate the same except for the lag has returned. I believe that is because I now no longer have my tweaks setup on the device since I have no root. My real peeve with AT&T with this tab is the locked bootloader, come on man, I want to load up different roms and get rid of all this bloatware. We cant even get root access with this new 4.4!
Could I get a screenshot of your about screen on the tab that is not updating?
Click to expand...
Click to collapse
If it's in warranty, take it to the AT&T store. Tell them you did OTA and it 'got all screwy'. don't use terms like "bricked". Feign ignorance on all the workings of rooting and roms and stuff. Don't even use the term "Rom", use "operating system". Assuming you have the same boot error message I did, something to the effect of "there was a problem updating", apparently it's common enough that they'll get you to Samsung. Samsung will email you a shipping label, and in about a week to a week in a half, I had mine back functional again. Granted they put it on 4.4.2, which is a bummer, but at least it works. No questions asked. they didn't ask me about rooting or anything, I just told them I did the update, rebooted, it rebooted once, and then I had to reboot again and it had the error. First I took it so Samsung rep at best buy, he couldn't do anything, then I took it to the AT&T store. AT&T doesn't deal with tablet warranties, so that's why they put me on the phone with Samsung. On amazon, they have refurbished t217a's for $144.00, and on the description it says they're on 4.1.2 (rootable, and upgradable to 4.2.2 w/odin, which is also rootable. 4.2.2 firmware was a gigantic pain in the ass to get a hold of, but it's out there. I know it's not the answer you want, but hope it helps at least return the tablet into working state. I don't think we'll ever see a root for t217a on 4.4.2, nor any way to downgrade back to 4.2.2. Just not enough interest from the guys with the time and know-how. It was Samsung's bottom-end tablet, and the Tab S is just better for almost everyone. I use the Tab3 7.0 for work mainly because of it's size. I'm a pilot and I strap the tablet to my leg for approach plates and maps and stuff, and the size of the 7.0 is just right. The 8.0 and 8.3(?) is just a bit to big for that purpose. Anyway, I just hope (but not holding my breath) that Samsung + AT&T well at the very LEAST update the thing to lollipop so we can at least get full external SD card function again, because aviation maps and references and the sort take up a LOT of memory after a while..
DSTG said:
If it's in warranty, take it to the AT&T store. Tell them you did OTA and it 'got all screwy'. don't use terms like "bricked". Feign ignorance on all the workings of rooting and roms and stuff. Don't even use the term "Rom", use "operating system". Assuming you have the same boot error message I did, something to the effect of "there was a problem updating", apparently it's common enough that they'll get you to Samsung. Samsung will email you a shipping label, and in about a week to a week in a half, I had mine back functional again. Granted they put it on 4.4.2, which is a bummer, but at least it works. No questions asked. they didn't ask me about rooting or anything, I just told them I did the update, rebooted, it rebooted once, and then I had to reboot again and it had the error. First I took it so Samsung rep at best buy, he couldn't do anything, then I took it to the AT&T store. AT&T doesn't deal with tablet warranties, so that's why they put me on the phone with Samsung. On amazon, they have refurbished t217a's for $144.00, and on the description it says they're on 4.1.2 (rootable, and upgradable to 4.2.2 w/odin, which is also rootable. 4.2.2 firmware was a gigantic pain in the ass to get a hold of, but it's out there. I know it's not the answer you want, but hope it helps at least return the tablet into working state. I don't think we'll ever see a root for t217a on 4.4.2, nor any way to downgrade back to 4.2.2. Just not enough interest from the guys with the time and know-how. It was Samsung's bottom-end tablet, and the Tab S is just better for almost everyone. I use the Tab3 7.0 for work mainly because of it's size. I'm a pilot and I strap the tablet to my leg for approach plates and maps and stuff, and the size of the 7.0 is just right. The 8.0 and 8.3(?) is just a bit to big for that purpose. Anyway, I just hope (but not holding my breath) that Samsung + AT&T well at the very LEAST update the thing to lollipop so we can at least get full external SD card function again, because aviation maps and references and the sort take up a LOT of memory after a while..
Click to expand...
Click to collapse
bigdawg6183 said:
I totally agree rmn, the experience with this tablet has been sub par. I know when I first heard about the update being released I was checking around online to see if I could find a dl for it, none existed. I did finally go through the process of updating OTA after having to remove root from my 4.2 firmware. Since the update my tablet appears to operate the same except for the lag has returned. I believe that is because I now no longer have my tweaks setup on the device since I have no root. My real peeve with AT&T with this tab is the locked bootloader, come on man, I want to load up different roms and get rid of all this bloatware. We cant even get root access with this new 4.4!
Could I get a screenshot of your about screen on the tab that is not updating?
Click to expand...
Click to collapse
I just now saw your post. When I get back home I'll take a screenshot. It's set up identical to the one I upgraded and bricked. Rooted with kingo, installed the tweaks for this tab from development (KoolKit) and using a few xposed modules to change some notification/statusbar icons..Not much else you can do to these things, and if I had to guess, the only difference between the two would maybe be different versions of the KoolKit tweaks.
---------- Post added at 01:10 PM ---------- Previous post was at 01:08 PM ----------
DSTG said:
If it's in warranty, take it to the AT&T store. Tell them you did OTA and it 'got all screwy'. don't use terms like "bricked". Feign ignorance on all the workings of rooting and roms and stuff. Don't even use the term "Rom", use "operating system". Assuming you have the same boot error message I did, something to the effect of "there was a problem updating", apparently it's common enough that they'll get you to Samsung. Samsung will email you a shipping label, and in about a week to a week in a half, I had mine back functional again. Granted they put it on 4.4.2, which is a bummer, but at least it works. No questions asked. they didn't ask me about rooting or anything, I just told them I did the update, rebooted, it rebooted once, and then I had to reboot again and it had the error. First I took it so Samsung rep at best buy, he couldn't do anything, then I took it to the AT&T store. AT&T doesn't deal with tablet warranties, so that's why they put me on the phone with Samsung. On amazon, they have refurbished t217a's for $144.00, and on the description it says they're on 4.1.2 (rootable, and upgradable to 4.2.2 w/odin, which is also rootable. 4.2.2 firmware was a gigantic pain in the ass to get a hold of, but it's out there. I know it's not the answer you want, but hope it helps at least return the tablet into working state. I don't think we'll ever see a root for t217a on 4.4.2, nor any way to downgrade back to 4.2.2. Just not enough interest from the guys with the time and know-how. It was Samsung's bottom-end tablet, and the Tab S is just better for almost everyone. I use the Tab3 7.0 for work mainly because of it's size. I'm a pilot and I strap the tablet to my leg for approach plates and maps and stuff, and the size of the 7.0 is just right. The 8.0 and 8.3(?) is just a bit to big for that purpose. Anyway, I just hope (but not holding my breath) that Samsung + AT&T well at the very LEAST update the thing to lollipop so we can at least get full external SD card function again, because aviation maps and references and the sort take up a LOT of memory after a while..
Click to expand...
Click to collapse
I wish it was that easy, but I ditched AT&T years ago and went to straight talk. These tabs I purchased second hand.
rmntruexjr said:
I just now saw your post. When I get back home I'll take a screenshot. It's set up identical to the one I upgraded and bricked. Rooted with kingo, installed the tweaks for this tab from development (KoolKit) and using a few xposed modules to change some notification/statusbar icons..Not much else you can do to these things, and if I had to guess, the only difference between the two would maybe be different versions of the KoolKit tweaks.
Click to expand...
Click to collapse
No worries mate. Hmmm, if it was root that was stopping the update from showing it should have been the case on both tabs. Plus, mine was originally rooted when I searched for the update and it found it fine. You do definitely have to remove root to successfully update to 4.4, which totally blows, but with the SD card changes that came out in 4.4 I had to do it.

Please help a semi newb, just want a usable device

So I used to root phones years and years ago. HAvent felt the need since.
I just got this the tab s 8.4. Lovely tablet, fast ,good build quality, etc. But I've been using nexus devices since the nexus S. Samsungs interface has me wanting to throw this tablet again the wall.
I just want a stock android experience on this otherwise wonderful tablet,
I looked a bit through the android development section and realized how lost I was. I just want to know the easjest way to get rid of this awful interface so I can run vanilla android.
Is that going to a require a root and rom flash? And there programs out now that do it for you so your back end involvement is mimimized?
Please point me in the right direction of what I need to do to have this wonderful tablet running stock android.
Any help is much appreciated. If someone really helps me out and walks me through the process I have no problem throwing them a few bucks on paypal. Just want this tablet to run the way I want it.
Thanks for your help. Feel free to text 561 808 9694 for quicker response as I may forgot to check this as often as I should.
Use "Google Now Launcher" from Play store
I have successfully used IronRom, which is rooted etc., and highly cusomable.
Also I have used Cyanogenmod 12.1, which is official with nightlies.
Search XDA forums, and you will find these and other gems.
Edit: I may have missed your point (stock android) but the ROM's mentioned gives you a new and better experience with the Tab s 8.4 ...

LG G Pad II 8.0 V498 sub forum ?

Hello,
I am trying to root an LG G Pad 2 8.0 (V498) but i cannot find the subforum for it, it doesnt seem to exist...
Does anyone knows where i can find any infos for this model ?
thanks!
its a relatively new model, especially in Canada.
I got one from Fido Wireless, but the sticker says v497; I have the gpad 2 8.0, but with wrong sticker?
anyways, there are plenty of guides to try in the lg g3 forum along side the one click root methods like kingoroot, root genius, and more...
LTE / data units are v495, v496, v497, and the wifi only version g pad II is V498 all sport the same hardware features other than data of course. I've rooted my v495 using the method in the all info v496 thread and it looks like they are making headway in development.
Thank you, Bryan.
that clarifies things for me.
so, do we know whats being worked on? like recoveries, kernels, etc...?
if so, do we know about cross-compatibility for each model?
Hi there will anyone out there be able to direct me to the root method for the Lg G Pad
Rogers version v497 any help would be appreciated
dutchI3 said:
Hi there will anyone out there be able to direct me to the root method for the Lg G Pad
Rogers version v497 any help would be appreciated
Click to expand...
Click to collapse
Look here, use at your own risk, I recently bricked my V495 AT&T trying to load TWRP Custom recovery. Rooting was not a problem though.... http://forum.xda-developers.com/lg-g-pad-83/help/tmobile-gpad-f-8-0-v496-info-t3139894
Being that there is no v498 sub, I guess I'll side track this thread a little. Someone mentioned here that v495-v498 are all essentially the same hardware. My son cracked the screen on his v498. I found only 1 supplier selling a specific v498 screen, from China, for $90.. I have found plenty of the other models like v495 or v496 for a little cheaper and in the US. I'm wondering if anyone knows if these other LCD/Digitizers should work on the v498? I have it opened up and, I actually see a LG-V495 stamped in the plastic even though the back sticker says V498, so I am assuming the v495/v496 screens should work on this, but just want to verify before I order one.
Maliron said:
Being that there is no v498 sub, I guess I'll side track this thread a little. Someone mentioned here that v495-v498 are all essentially the same hardware. My son cracked the screen on his v498. I found only 1 supplier selling a specific v498 screen, from China, for $90.. I have found plenty of the other models like v495 or v496 for a little cheaper and in the US. I'm wondering if anyone knows if these other LCD/Digitizers should work on the v498? I have it opened up and, I actually see a LG-V495 stamped in the plastic even though the back sticker says V498, so I am assuming the v495/v496 screens should work on this, but just want to verify before I order one.
Click to expand...
Click to collapse
Late answer here, but it should work fine.
---------- Post added at 06:30 PM ---------- Previous post was at 05:50 PM ----------
NeoWave said:
Hello,
I am trying to root an LG G Pad 2 8.0 (V498) but i cannot find the subforum for it, it doesnt seem to exist...
Does anyone knows where i can find any infos for this model ?
thanks!
Click to expand...
Click to collapse
This is a little late to the game, but here's what worked for me on the wifi-only LG G Pad II 8.0 (v498), and it might help others.
I used Kingroot (4.8.2) to root the tablet, then used Supersume Pro from the Play Store to remove Kingroot and install Supersu. (I'd tried a couple other methods for removing Kingroot first, but they didn't work, and Supersume Pro (v. 9.3.7) nworked really quickly and with zero pain, so that's the method I'd recommend. It does cost a few bucks, but IMO, it was worth it for the ease of use.) It's working perfectly. (Supersume Pro is available at the Play store at: play.google.com/store/apps/details?id=darkslide.com.supersumepro -- can't post the link because I'm a new member.)
I've rooted before using clockwork mod, etc., on other devices, but Kingroot does make rooting simpler. If you don't trust Kingroot for rooting, another method might work, but I had trouble finding one specifically for this device.
Cons to using Kingroot (and keeping it):
1. It installs a cleaner app called "Purify" which you may or may not want, and which you have to install to get to the rooting screen. It can be uninstalled separately, though.
2. Kingroot really messed with my Okay Google app. It turns itself on in "Accessibility" mode (or however you might put that correctly), and when turned off from the Accessibility settings, Okay Google will work again. However, Kingroot "insists" on turning itself on in the Accessibility settings, and will keep resetting, overriding your setting. It may also hijack other aspects of the tablet that I didn't notice -- I replaced it with SuperSU shortly after rooting.
3. Many people are nervous about the amount of data sent to the Kingroot servers in China during the rooting process. I'm on the fence about whether it's dangerous or not. I think it potentially is -- regardless of the location or ownership of the servers -- but I have no idea whether it's *actually* dangerous or not. If that aspect worries you, you should try another method to root your tablet. I think I would have been more reluctant to use Kingroot if I had the version of this tablet with the sim card.
4. Kingroot is quite recalcitrant to removal and replacement. Two methods that I used to try to remove Kingroot (without unrooting the device) didn't work -- and even after the program was no longer on the tablet, I could not replace its su with a different binary. I had to reinstall and uninstall using SuperSume. I might have had better results replacing it with SuperSu manually if I'd been more patient, but I didn't want to spend too much time on it.
Pros to using Kingroot:
1. It's fast.
2. It requires little technical skill.
3. It can be removed and replaced with SuperSu (or, presumably, some other superuser manager), though that ranges from very easy (using SuperSume) to extremely difficult (especially if you don't play with rooting a lot -- and people with only one or two Android devices generally root once then forget it till the next time they need to root a new device, and so don't have a huge amount of experience with it).
I hope this helps someone!
I'm going to be receiving my tablet soon and since it's stuck with Android 5.0 I was hoping to find a custom ROM with Android 6 but it turns out there's not even a thread for this device. Does anybody knows of any ROMs for this device? I'm getting mine from Fido and it's also LTE enabled. Rooting is not required for me since I'm not really into customization much but having the latest version of Android is important.
fcastillousfq said:
I'm going to be receiving my tablet soon and since it's stuck with Android 5.0 I was hoping to find a custom ROM with Android 6 but it turns out there's not even a thread for this device. Does anybody knows of any ROMs for this device? I'm getting mine from Fido and it's also LTE enabled. Rooting is not required for me since I'm not really into customization much but having the latest version of Android is important.
Click to expand...
Click to collapse
I also have an V497 - Fido and would like to change the ROM since it becomes slow and almost unusable. Stuck on Android 5. Have you finally found any options like LOS or other working for G Pad II V495-V498 family?
Thanks in advance

[Q] Should I upgrade? Also, Root Questions

I'm thinking about upgrading from my Samsung S4 to the LG G4. I primarily use my phone for some moderate/heavy graphics gaming, normal phone calling/texting/photos, and tethering as my main home internet. It seems like from what I've read that the easiest way to root the G4 is to take the OTA 13b update then flash a rooted image that's posted in the forums correct? Would you guys recommend this phone for what I need out of it? My main reason for upgrading is because my S4 overheats easily while I download things when tethering. Also, I hate phones that don't have a removable battery or lacks a microsd slot. Have you guys noticed any extreme overheating issues where the phone will close down apps or shutdown completely? Let me know your thoughts, thanks!
aznjosh said:
I'm thinking about upgrading from my Samsung S4 to the LG G4. I primarily use my phone for some moderate/heavy graphics gaming, normal phone calling/texting/photos, and tethering as my main home internet. It seems like from what I've read that the easiest way to root the G4 is to take the OTA 13b update then flash a rooted image that's posted in the forums correct? Would you guys recommend this phone for what I need out of it? My main reason for upgrading is because my S4 overheats easily while I download things when tethering. Also, I hate phones that don't have a removable battery or lacks a microsd slot. Have you guys noticed any extreme overheating issues where the phone will close down apps or shutdown completely? Let me know your thoughts, thanks!
Click to expand...
Click to collapse
I havent used a Samsung phone since the Galaxy Nexus so I can't directly compare but I did come from the HTC One M7 which was a great phone. With that said, I find the G4 to be the best phone I have used in a long time. It just works. It is fast, has an incredible screen and doesnt have to too much LG skinning over Android UI. I haven't noticed any overheat issues with it, and like you I love the fact that the battery is removable. Usually I get more than a full days worth out of the battery, but on really heavy usage days its nice to be able to put my other battery in and not worry about my phone dying.
As far as rooting goes, if you by the G4 then taking the OTA and rooting from there is your best bet. I personally prefer this thread http://forum.xda-developers.com/g4/general/lg-g4-100-root-success-directives-root-t3180586 because it is easy to follow and it will provide you with a backup of your stock system image incase something goes wrong and you want to quickly go back to stock or to your last good configuration. If you don't want to root your own, you could just use one of the existing pre-rooted images and skip to step 3 of the tutorial I linked.
The only thing I don' t like about this phone is that the bootloader the carrier devices, which means no custom ROMS unless your on the international unlocked version. There was work happening on unlocking the bootloader for our devices but last I checked it would only work with the VS986 version 10 software, so all of us on 11a, 12b, or 13b are SOL until they figure out how to unlock our bootloaders. Besides that, I love this phone.
Thanks for your response! I ended up buying it so that's great to hear! My S4 bootloader was locked as well. Seems like all Verizon phones from now on will have bootloader locked unless it's the Google phones.
quick question, i am in 10B version and can i use the root injection in this thread (http://forum.xda-developers.com/g4/general/lg-g4-100-root-success-directives-root-t3180586) to root the device?
ajeevlal said:
quick question, i am in 10B version and can i use the root injection in this thread (http://forum.xda-developers.com/g4/general/lg-g4-100-root-success-directives-root-t3180586) to root the device?
Click to expand...
Click to collapse
You should be able to. AFAIK it works for all software versions.

(Q) Can I root my SM-P605V

It's on version 5.1.1, it's never been modified, I've worked with Samsung (especially verizon versions) before so I know I would have to possibly unlock the bootloader. Also would it be worth rooting it? Are there roms for it? please let me know and thank you.
P.s. every time I open the "my device" tab when my device is listed as the note 10.1 2014 edition the app xda crashes idk If it's a know bug or not but just wanted to say something about it.
-spektor- said:
It's on version 5.1.1, it's never been modified, I've worked with Samsung (especially verizon versions) before so I know I would have to possibly unlock the bootloader. Also would it be worth rooting it? Are there roms for it? please let me know and thank you.
P.s. every time I open the "my device" tab when my device is listed as the note 10.1 2014 edition the app xda crashes idk If it's a know bug or not but just wanted to say something about it.
Click to expand...
Click to collapse
I've had my SM-P605v for awhile now. The boot loader is unlocked and I'm using a SimpleSIM card with it. Just love how this extends my capabilities. However, I've not seen that there is any way to root the tablet.and maintain all the benefits of this incredible tablet. I guess them's the breaks for owning the best of the best.
Wish I could root it though. I'd really like to run Titanium Backup on it.
Kingsman1 said:
I've had my SM-P605v for awhile now. The boot loader is unlocked and I'm using a SimpleSIM card with it. Just love how this extends my capabilities. However, I've not seen that there is any way to root the tablet.and maintain all the benefits of this incredible tablet. I guess them's the breaks for owning the best of the best.
Wish I could root it though. I'd really like to run Titanium Backup on it.
Click to expand...
Click to collapse
Yeah it's a great tablet, I haven't had it for that long n I've come along this problem that it charges slow even with a Samsung fast charge adapter and a regular adapter, is this a software or hardware issue? I've calibrated the battery and I'm sure it's not the wires or adapter because I've tested different ones n it charges at about 700-600 mA n on my note 4 the same charger charges at 1000-1100 mA. I don't have the original charger to the tablet which honestly may be the problem, have you encountered this problem?

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