I have a T-mobile G3 (obviously) that I've had for about a year and recently it has been saying that the sim is either invalid or not installed. This is the same sim card I have been using for a while. Occasionally after several restarts and removals/re-inserts I can get it to work for a bit but then it will to back to invalid sim. Does anyone have any suggestions of what the problem might be or how to fix it? I get both the invalid sim and sim not installed messages.
Is a SIM card from a different carrier installed? Have you tried a new SIM, performed a factory reset, or possibly shimmed the card so it fits tighter in the slot?
Nope. T-mobile sim card and a T-mobile phone...all my previous phones I have rooted or at least unlocked or something. I have done absolutely nothing to modify this one from stock.
redduc900 said:
Is a SIM card from a different carrier installed? Have you tried a new SIM, performed a factory reset, or possibly shimmed the card so it fits tighter in the slot?
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Click to collapse
did you figured out the problem? It just started happening to me.. super annoying...
Nothing that I tried worked. Ended up deciding it was a hardware issue that wasn't worth trying to fix.... I was thinking of replacing the Sim tray but that's close to impossible on that phone. Ended up just trading it in for a G4
schneiderm3709 said:
Nothing that I tried worked. Ended up deciding it was a hardware issue that wasn't worth trying to fix.... I was thinking of replacing the Sim tray but that's close to impossible on that phone. Ended up just trading it in for a G4
Click to expand...
Click to collapse
Old topic but the same thing started happening to me this week. At first, it wouldn't happen till I would reboot the phone and it was pop up with the no SIM card symbol and subsequent reboots wouldn't clear it.
EDIT: Tmo D851 with same Tmo SIM card since purchase, on Tmo network this whole time.
Surprisingly, flashing an old backup img would fix the issue for a day or two and upon another reboot, it would be back.
Now this morning, phone was sluggish and locking up, rebooted it and the dreaded symbol was back and no matter which backup img I used, it wouldn't clear. I had thought it was one of the app permissions I had blocked (though none were system apps) and reset all permissions, cleared all caches, thinking it was a software issue. Still wouldn't clear.
I even went so far as to do a complete factory restore via the LG flash tool, right back to out-of-the-box-new, and STILL the no SIM card error was there. Tried rooting and flashing another backup, still there. Add in numerous rinse and repeats of various steps and still there.
Went to T-Mobile and they swapped for a new SIM card and it was still popping up. They did the normal, factory restore from the settings menu, still there.
I was starting to think Tmo was blocking my account due to my data usage (paranoid, I know...) and asked if my account was being blocked or my number and was told nothing listed or said.
Of course, the 1-yr warranty on this phone just ended in September and I'm high and dry with getting this fixed.
Also of note, none of the pins are broken, misshaped, flat or other. I even tried placing a business card piece on top of the SIM card to try and see if it wasn't making contact, still no joy.
The SIM card does work in one of my old Tmo phones, so it's not the account.
Just sucks that this phone is now crippled from such a silly mechanism as such, first time with an error/problem like this with SIM card phones. And I kept this phone in pristine condition, no drops, water, glass protector, etc. And it has never been dropped or other, just started up as such... My wife has the same exact phone and no problems with her's. Yet.
schneiderm3709, did you trade it in at a Tmo store? They took it with the SIM card error or you didn't mention it? Did they take it with the SIM card error at a reduced value? If either, what did you get for it?
Thanks.
Yeah, I determined that it wasn't the sim card either. I'd have no problem putting my sim in another phone, and another sim in my phone would have the same issues.. All the flashing and everything did nothing for me. I also tried a piece of paper on top of the sim card when I slid it in to help it make better contact. This worked for a little while but eventually didn't do anything. My hypothesis is that one of the pins was going bad/had a crack, and when the sim card was installed it would lose contact, and when you took it out it would pop back up to where it's supposed to be, so you couldn't see the problem without microscopic inspection.
I told T-mobile exactly what was happening with mine, and they tried all the same things they tried with you, also still to no avail. Their requirements for trade in are very simple actually, 1: NO Water Damage, 2: NO Screen Damage (General wear scratches are okay), and 3: The device turns on. Mine did all of this, just wouldn't connect to the network. They gave me $100 credit towards the new G4. I Love it and don't know if I'd ever be able to leave LG world....Unless maybe the droid turbo somehow comes over to T-Mobile. I don't know if that trade in value has changed now since the LG V10 came out or not. Hope this helps. Let me know if you have any other questions.
JustLok said:
Old topic but the same thing started happening to me this week. At first, it wouldn't happen till I would reboot the phone and it was pop up with the no SIM card symbol and subsequent reboots wouldn't clear it.
EDIT: Tmo D851 with same Tmo SIM card since purchase, on Tmo network this whole time.
Surprisingly, flashing an old backup img would fix the issue for a day or two and upon another reboot, it would be back.
Now this morning, phone was sluggish and locking up, rebooted it and the dreaded symbol was back and no matter which backup img I used, it wouldn't clear. I had thought it was one of the app permissions I had blocked (though none were system apps) and reset all permissions, cleared all caches, thinking it was a software issue. Still wouldn't clear.
I even went so far as to do a complete factory restore via the LG flash tool, right back to out-of-the-box-new, and STILL the no SIM card error was there. Tried rooting and flashing another backup, still there. Add in numerous rinse and repeats of various steps and still there.
Went to T-Mobile and they swapped for a new SIM card and it was still popping up. They did the normal, factory restore from the settings menu, still there.
I was starting to think Tmo was blocking my account due to my data usage (paranoid, I know...) and asked if my account was being blocked or my number and was told nothing listed or said.
Of course, the 1-yr warranty on this phone just ended in September and I'm high and dry with getting this fixed.
Also of note, none of the pins are broken, misshaped, flat or other. I even tried placing a business card piece on top of the SIM card to try and see if it wasn't making contact, still no joy.
The SIM card does work in one of my old Tmo phones, so it's not the account.
Just sucks that this phone is now crippled from such a silly mechanism as such, first time with an error/problem like this with SIM card phones. And I kept this phone in pristine condition, no drops, water, glass protector, etc. And it has never been dropped or other, just started up as such... My wife has the same exact phone and no problems with her's. Yet.
schneiderm3709, did you trade it in at a Tmo store? They took it with the SIM card error or you didn't mention it? Did they take it with the SIM card error at a reduced value? If either, what did you get for it?
Thanks.
Click to expand...
Click to collapse
Same thing started happening to me. I am not sure if I should replace it. Any suggestions?
Maaz20 said:
Same thing started happening to me. I am not sure if I should replace it. Any suggestions?
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Click to collapse
I have the same problem too! Really frustrating, I've tried everything and I cannot pinpoint the problem.
I found the following solution by stevenpurwadipura on Reddit
Guys, i found a fix for this. I just figured out this trick, so i don't know if this is a real fix or just a luck. Go to settings - apps - choose option - configure apps - modify system settings - choose option - show system - select NETWORK - change it into 'No'. Then restart your phone.
I restart my phone and it detects my SIM again. But as I said, I'm not too sure if this is really a fix or just a luck.
Click to expand...
Click to collapse
It's currently working a treat for me!
Invalid Sim Card error in LG G3 tmobile
Hi.. I'm getting the invalid sim card error after restarting my Lg g3. The sim card works fine on my husbands phone.. so guess its same issue as yours. Did you have a valid warranty when you got the 100$ credit from Tmobile for Lg G4?
schneiderm3709 said:
Yeah, I determined that it wasn't the sim card either. I'd have no problem putting my sim in another phone, and another sim in my phone would have the same issues.. All the flashing and everything did nothing for me. I also tried a piece of paper on top of the sim card when I slid it in to help it make better contact. This worked for a little while but eventually didn't do anything. My hypothesis is that one of the pins was going bad/had a crack, and when the sim card was installed it would lose contact, and when you took it out it would pop back up to where it's supposed to be, so you couldn't see the problem without microscopic inspection.
I told T-mobile exactly what was happening with mine, and they tried all the same things they tried with you, also still to no avail. Their requirements for trade in are very simple actually, 1: NO Water Damage, 2: NO Screen Damage (General wear scratches are okay), and 3: The device turns on. Mine did all of this, just wouldn't connect to the network. They gave me $100 credit towards the new G4. I Love it and don't know if I'd ever be able to leave LG world....Unless maybe the droid turbo somehow comes over to T-Mobile. I don't know if that trade in value has changed now since the LG V10 came out or not. Hope this helps. Let me know if you have any other questions.
Click to expand...
Click to collapse
Invalid Sim
I too have the same problem for sim 2 in my LG G3 D858HK. Factory data resetting did not solved the problem. I do not know what is the reason, But now i could solve it by resetting network settings. Software version - Android 6, D858HK 30b, In back up and restore there is an option to reset network settings. Done this for sim 1 and sim 2. Problem solved.
i am having this invalid sim problem after upgrade to 30e;
I found a fix for this. i don't know if this is a real fix but just flipping from yes to no and vice versa followed by reboot seems to work consistently.
i copied it. credit should go to the original poster
Go to settings - apps - choose option - configure apps - modify system settings - choose option - show system - select NETWORK - change it into 'No' or vice versa (from no to yes). Then restart your phone.
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Click to collapse
Never again will I ever buy an LG phone. burnt thrice now ( Nexus 4, 5 and now this damn G3)
Problem solved.today i recived a lg D851 with same problem,i checked every thing was fine in phone setting,software version was installed 6.0.so i just flashed it with V10c version after flash i have no error and have good network. sorry for my bad english.hit thanks if its helpful for you.:angel::angel:
Nomi1987 said:
Problem solved.today i recived a lg D851 with same problem,i checked every thing was fine in phone setting,software version was installed 6.0.so i just flashed it with V10c version after flash i have no error and have good network. sorry for my bad english.hit thanks if its helpful for you.:angel::angel:
Click to expand...
Click to collapse
Hey, you have a link to V10c? Going to try to flash before giving up. Thanks
I found the solution go to settings > Network > More > Mobile Network > System Select > Network Mode > Global
It worked!!!
I experienced the same problem and tried most of what was suggested. Finally the following steps posted by Ayebale fixed the problem .
Ayebale said:
found the solution go to settings > Network > More > Mobile Network > System Select > Network Mode > Global
!
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Click to collapse
Same thing happening to me. I took it to a t-mobile store and they said the network upgraded and some phones are now obsolete because of it. Also, because they don't have contracts anymore, I cant get any deals on a new phone even though they didn't warn me that my phone would stop working.
Hello everyone,
First of all thanks to all who had solutions. All worked temporarily. I have a stock TMO D851 30G with the stock MM 6.0 TMO ROM. It has worked awesome for the past three years I have had it. I have it unlocked via IMEI and no root....yet. I started having this issue about a 4 months ago. I sent the phone to LG and the "techs" there checked the phone and found no issues. Still having the same issue. However, I found that if I restart in safe mode it acknowledges the SIM and works fine. Use it in safe for about 30 minutes and restart. I get my network back. I am stuck. I figure there is something in the firmware or ROM that is causing a conflict. Any ideas???? I am completely fed up and out of ideas
Sent from my LGE LG-D851 using XDA Labs
Update to this problem. It is actually a hardware issue. However it does not have to do with the sim Tray at all. It is due to a bad connection on the processor. Took mine to a repair shop here in my town in mexico. He did a reball on it (flux and reheat of the processor) this was two weeks ago and it has completely fixed the issue. Hope this helps the group out. Thanking all of you that threw in your two cents. It was all helpful
Related
Hi guys,
ok... I have an HTC desire... originally on Virgin Mobile and now unlocked. I'm an O2 customer...
I have rooted and installed the Leedroid rom... originally at version 1.8b. Everything was fine.... until I had a corruption on the SD card.... which I fixed when I got a second following a couple of days of "mounted read only." A day or so later, I lost connection to the O2 network and have been unable to regain it, despite several ROM (I'm now running Leedroid 1.9) and radio reflashes.
I still have access to wi-fi, gps etc.
I have tested my sim card in another phone (all ok) as well as other sim cards in my phone (doesn't work.) I have also swapped and tried another O2 sim.
The phone detects all the major networks... just won't let me connect.
The error message I get when trying to connect to a network manually is "your sim card does not allow a connection to this network"
I've obviously checked that the phone isn't IMEI blocked etc. I've also tried the sim unlock from the fastboot menu, the switching on and off of the radio, airplane mode... lots and lots of stuff.
I really am at my wits end with this issue. I love the desire... but it's obviously of no use to me without the phone element!!!
Can anyone please suggest something to solve this problem???? Could the corruption of the sd card have caused this in some way, despite several rom/radio reflashes since? I really want to stick with the desire, but at the moment I effectively have a £400 brick....
Thanks in advance for any help you might be able to provide.....
Shep
Firstly this is not a development issue, its a question.....
But anyway, when the phone is telling you that you cannot connect to the network is it allowing you to enter an unlock code at all? Or have you ever "unlocked" the phone in the past?
You're right Lenny... apologies for creating the thread in the wrong part of the forum.... perhaps a mod could move it....
Yes... the phone was unlocked from Virgin mobile prior to me buying it [from ebay.] I didn't perceive this to be an issue, given that I actually had connection to O2 for a day or two before losing it...
No... the phone/sim is not asking for a code when I attempt to connect.
Thanks,
Shep
shepscape said:
You're right Lenny... apologies for creating the thread in the wrong part of the forum....
Yes... the phone was unlocked from Virgin mobile prior to me buying it [from ebay.] I didn't perceive this to be an issue, given that I had connection to O2 for a day or two before losing it...
Thanks,
Shep
Click to expand...
Click to collapse
and did it stop letting you on randomly, or did you do something immediately before?
Nope... completely random. I was in a poor reception area and initially put it down to this... but then it never returned and I'm now back at home having had zero connection for a week.
I think that my repair of the SD card was after I initially lost connection. But as I said, I'm not sure whether the SD card corruption is a red herring.
Call me sceptical, but I doubt you would of been able to check whether it was on the IMEI blacklist or not unless you worked for a phone network.
It's not public knowledge and someone working for O2 shouldn't have told you if it was or wasn't.
Also, even if they did and the IMEI listed on the handset is NOT blacklisted, as was possible with WinMo devices, you may have unintentionally changed the recorded IMEI on the handset to one that IS blacklisted - unlikely though I'll admit.
shepscape said:
Nope... completely random. I was in a poor reception area and initially put it down to this... but then it never returned and I'm now back at home having had zero connection for a week.
I think that my repair of the SD card was after I initially lost connection. But as I said, I'm not sure whether the SD card corruption is a red herring.
Click to expand...
Click to collapse
the sd card should not have anything to do with radio.
Go to dialer and dial *#*#4636#*#*
then press phone info
done.... what info do i need to post?
shepscape said:
done.... what info do i need to post?
Click to expand...
Click to collapse
try to go down the bottom and press the "turn radio off" button
then when its turned off try to turn it back on, then see what happens.
Just done it and no changes.
Did it several times between reflashes too... not so much as a flicker...
No idea then, unless the IMEI has been blacklisted.
Ok.... thanks anyway.
Any luck getting this to work? Am in the same situation - t-Mobile unlocked Desire with a 3 SIM?
Edit: I have intermittent reception/connection to 3 now - I did a lot of recovering/trying RUUs which would partially load on Win 7 then just disappear...assume they should have done something more than that. What seems to have helped - and I partially had this problem in my Nokia E65 - was to place a piece of paper (SIM sized) behind the SIM to 'push' it onto the contacts. Well, maybe it was a software issus but it's now my luck paper and I'm not removing it!
Gone again. Very annoying.
RUU'd to RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed (unbranded 2.2) and still no luck.
Any ideas?
Hello dear friends,
My Samsung captivate glide stopped receiving 3g data (mobile network not available).
Two weeks ago I had flashed Osimood ROM, all worked correctly until now.
Now I have only the wifi connection working but the Mobile network is not available at all (I cannot even call the emeregncy numbers - it gives me the "the process com.android.phone has stopped..." ).
I tried access the Settings-wireless and network-Mobile networks and it shows me "Insert SIM card".
Then I tried *#SIMLOCK# to check if my fphone is locked, it shows me "the process com.android.phone has stopped unexpectedly".
I tried to restore the phone from other backups from other Roms , but the problem is still the same.
Please help me to solve the problem and fix my phone.
#1 Thing can you make Phone calls?
#2 Verify your APN settings for Data? Is that Fine?
dudejb said:
#1 Thing can you make Phone calls?
#2 Verify your APN settings for Data? Is that Fine?
Click to expand...
Click to collapse
#1 No, I can't.
#2 I'm cannot access to APN settings, it gives me an error "Insert SIM card"
dlitbak said:
#1 No, I can't.
#2 I'm cannot access to APN settings, it gives me an error "Insert SIM card"
Click to expand...
Click to collapse
Try turning off your phone and re-seating the Sim card (only do this when phone is off) Then try turning on phone and seeing if you can make calls again if it still does not work try your Sim on another phone or another Sim on your phone. If unlocked any providers should work if not try from same provider.
I once had this happen to me for some reason my Sim was not properly seated. hopefully that is all that is wrong here as well. If your Sim is not being recognized, it may be hardware. Unfortunately and some people have stated issues where there Sim was not being recognized as they removed and inserted it in the past with the phone on, which could have caused some short.
dudejb said:
Try turning off your phone and re-seating the Sim card (only do this when phone is off) Then try turning on phone and seeing if you can make calls again if it still does not work try your Sim on another phone or another Sim on your phone. If unlocked any providers should work if not try from same provider.
I once had this happen to me for some reason my Sim was not properly seated. hopefully that is all that is wrong here as well. If your Sim is not being recognized, it may be hardware. Unfortunately and some people have stated issues where there Sim was not being recognized as they removed and inserted it in the past with the phone on, which could have caused some short.
Click to expand...
Click to collapse
Thank you dudejb for the quick answer.
I tried to re-seating the Sim card (while phone is off),
Tried to insert another Sim of other providers,
These methods didn't resolve the issue.
I never touched the Sim card before, so I think it cannot be the hardware issue.
Any another suggestions???
You could try clearing data for Phone and Phone Data (via Settings -> Apps), but I suspect that may not be good enough. If that doesn't work, use your installed recovery to wipe data. (Note, this will delete all user data on the device and reset your ROM to first-boot state!)
If it STILL doesn't work, use Kies to restore the device back to stock (Tools -> Firmware Upgrade and Initialization). If your radio works now, there was something wrong with the ROM you had, or your baseband got corrupted somehow. You can try your ROM again if you want; if the problem coems back, try a newer version or a different ROM.
If it STILL doesn't work, you're gonna have to call Samsung support. With the device in stock state they should be willing to help.
Thank you dudejb and roothorick for time and answers.
I resolve the issue by pulling out the battery and Sim card, after blow it by compressed air (dust cleaner).
My phone is back and it works like a charm
dlitbak said:
Thank you dudejb and roothorick for time and answers.
I resolve the issue by pulling out the battery and Sim card, after blow it by compressed air (dust cleaner).
My phone is back and it works like a charm
Click to expand...
Click to collapse
Makes sense and thank goodness (is that even a word?) Dust blocking connection to the Sim, interesting that it can do that. Glad to see it is working again.
Sent from my SAMSUNG-SGH-I927R using xda app-developers app
Also if your service suddenly dissapears try to tape the sim card in place I had to do that
Sent from my SAMSUNG-SGH-I927R using xda premium
Hello there, this is my first post here, I searched all the forum but could not find any solution to this.
I have a Optimus G E987. Unrooted, unflashed, with original rom, didn't do anything to the phone yet as I recently got it from a friend.
My friend was under a different carrier that I am. Since his contract had expired I was free to contact his carrier and get the unlock code to unlock my phone by IMEI. After succesfully unlocking the phone, I inserted my old sim card, it was a Standard Sim so I had to trim it to fit on the Micro Sim slot the Optimus G has.
Everything worked beautifully until I started having signal issues, both data and phone.
It does not happen everywhere, but it definetly happens at places I had perfect signal with my old device like my work place. To solve it, most times I can go to the network settings of the phone and choose the auto select option. This restores the service but I lose it again in a few minutes. Sometimes this does not fix a thing and I can not recover service at all.
I know its not a hardware issue as my friend had no signal problems whatsoever. Maybe I need to set up something in my phone to get it to work properly but I am completely clueless. I suspect it may be the sim card as well.
Any help will be greatly appreciated.
Howdy,
About 3 weeks ago, I bought two refurbished SGH-M919 phones off eBay to replace mine and my wife's broken/old phones. Her phone was worse off, so the first one I set up was to be hers. Rooted, installed TWRP, and flashed Mokee with no issues. Put her SIM in, put her data back on, she's good to go.
I go to set the next one up for myself, do everything the exact same way, and came to realize after I put my SIM in that the phone is not connecting to LTE. Call/SMS/Wifi all work fine. I didn't notice whether or not it was doing this before rooting, recovery, and ROM.
It's giving me a "Sign-in to network" notification. I tap it, it takes me to a T-Mobile ConnectMe screen. It gives me a "Get Started" button, which I tap, and it says "We're sorry, you have switched your SIM card between different devices, so you will need to manage your account through My T-Mobile or the MyAccount app. Once you have replaced the original SIM card, you may resume managing your account through on-device account maintenance." I can only tap close. My wife's phone didn't give me this "error". I made sure the APN settings were identical between the phones, they were.
I called T-Mobile, they gave me a bit of runaround, said everything looked fine from their end, and "rebooted the connection" which didn't improve anything. They also had me verify my APN settings with them. They had me enter some different values, but it didn't change anything. They also advised me against purchasing phones from less than reputable sources. Great, thanks, that was helpful.
I switched the SIM cards between the two phones and this one is still not connecting to LTE, the other phone is. This led me to think maybe it was a hardware issue, and looked into the modem as a possibility. I found that T-Mobile updated the baseband last month on the stock 4.4.4 ROM, so I flashed that baseband and no change. Both phones were on NH7 when I received them.
I happened to notice on my T-Mobile account page that the device status is listed as "locked/unknown." So, I called T-Mobile twice today for an unlock code. The first guy was less than helpful but the second person did enter an unlock request for me, theoretically, I am currently waiting for that email to show up sometime in the next 24 hrs. But, the phone so far has not given me an unlock prompt so I'm not quite sure what I'm going to do with that unlock code once I get it. I'm also not 100% clear on whether the code is for a SIM unlock (which I shouldn't need) or what exactly. It is just the next in a series of ideas which I'm rapidly running out of. A check of the IMEI number revealed it was clean on all US carriers, with the exception of T-Mobile and Sprint which both come up as "unknown." Don't know if that means anything or not.
I'm getting ready to jam this eBay store up, but I'd really rather the phone just start working. I've been dinking with this for weeks and my frustration is mounting, especially since I can't seem to find anyone else who has had/posted about this problem before. I'm not a cell phone hobbyist or anything, and I'm just going off what I can find on Google and places like this. Any ideas/help would be appreciated.
Thanks,
Tony
I am not familiar with the issue, just some extra troubleshooting ideas...
Have you checked under the battery and confirmed the model number is SGH-M919 and the IMEI matches matches what is on the phone?
Have you checked your APN settings?
Have you tried flashing a complete full stock firmware -
http://forum.xda-developers.com/showthread.php?p=64431358
lumin30 said:
I am not familiar with the issue, just some extra troubleshooting ideas...
Have you checked under the battery and confirmed the model number is SGH-M919 and the IMEI matches matches what is on the phone?
Have you checked your APN settings?
Have you tried flashing a complete full stock firmware -
http://forum.xda-developers.com/showthread.php?p=64431358
Click to expand...
Click to collapse
IMEI under the battery matches what comes up with *#06#.
I did check on the APN settings, forgot to mention that. I edited it into the first post, added text in red:
dauntless89 said:
It's giving me a "Sign-in to network" notification. I tap it, it takes me to a T-Mobile ConnectMe screen. It gives me a "Get Started" button, which I tap, and it says "We're sorry, you have switched your SIM card between different devices, so you will need to manage your account through My T-Mobile or the MyAccount app. Once you have replaced the original SIM card, you may resume managing your account through on-device account maintenance." I can only tap close. My wife's phone didn't give me this "error". I made sure the APN settings were identical between the phones, they were.
I called T-Mobile, they gave me a bit of runaround, said everything looked fine from their end, and "rebooted the connection" which didn't improve anything. They also had me verify my APN settings with them. They had me enter some different values, but it didn't change anything. They also advised me against purchasing phones from less than reputable sources. Great, thanks, that was helpful.
Click to expand...
Click to collapse
I didn't flash a full stock firmware. I had issues flashing the non-hlos.bin to the phone, which as I understand it is the more important of the two files for my issue since it does the LTE. However, Wifi works perfect with transfer rates equal to the other phone. So, I don't know.
I'm downloading OK3 now. I read about a guy updating his modem by backing up his custom ROM, flashing a stock rom, and restoring his custom ROM. Will TWRP back up my current NH7 non-hlos.bin? If so, can I manually remove it from the recovery image without borking anything?
For your situation, just flash the full firmware. Don't remove anything from the tar. OK3 is the newest modem. Get your phone working and go from there.
Yeah, I think I'll do that when I get home, unless someone has a better idea. :fingers-crossed:
dauntless89 said:
Yeah, I think I'll do that when I get home, unless someone has a better idea. :fingers-crossed:
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3276231
Try to flash the latest stock... Before flashing reset your device (take data/photo etc backup).... Hope that should resolve the issue....
Also what is it showing in settings > network? Is it LTE or 2G or 3G???
Sent from my SGH-M919 using Tapatalk
Thanks, that's the one I'm downloading and I'll try flashing it when I get home. It looks like it will replace TWRP and everything, bringing the phone completely back to stock?
In the mobile network settings > mobile network menu, it shows the preferred network as LTE.
Yes. It will be completely stock. If it works, you can then root and put TWRP on and go from there.
Alright, flashed the afore-linked OH3 ROM and the LTE is still broken. The phone shows up as connected to LTE, but nothing works. Play Store times out, both stock internet browsers time out. I still get the same T-Mobile nag that I got before and it still doesn't let me do anything.
Also got the unlock email from T-Mobile:
[FONT="]Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time because we are only able to provide unlock codes for T-Mobile USA handsets. Please refer your unlock request for this equipment directly to the carrier that the handset was purchased from.[/FONT]
Click to expand...
Click to collapse
Is there anything left to troubleshoot, or do I return it as defective?
If data works for your sim card in your wife's phone and not for your sim card in your phone, it would have to be a phone issue. You can double check if data works with your wife's sim card in your phone.
If your APN settings match your wife's phone with her data working, the last thing I can think of to try is go to Settings, under Connections go to More networks > Mobile networks and check Data roaming just in case your phone is roaming for whatever reason.
If your phone was locked on a different carrier, I don't think you would have cell service. If your IMEI was blacklisted or borked, I don't think you would have cell service.
I'd return the phone.
lumin30 said:
If data works for your sim card in your wife's phone and not for your sim card in your phone, it would have to be a phone issue. You can double check if data works with your wife's sim card in your phone.
If your APN settings match your wife's phone with her data working, the last thing I can think of to try is go to Settings, under Connections go to More networks > Mobile networks and check Data roaming just in case your phone is roaming for whatever reason.
If your phone was locked on a different carrier, I don't think you would have cell service. If your IMEI was blacklisted or borked, I don't think you would have cell service.
I'd return the phone.
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I will check on those two things when I get home, but my thought process was similar to yours. Both my wife's new phone and the LTE Wifi hotspot we use for our internet service have full signal on LTE everywhere in the house, so my best guess at this point is there's a hardware issue with the modem in the phone. I might look into replacing whatever board the modem is on. If it's relatively cheap, I'd rather just pay for the part instead of waiting 2-3 weeks for turnaround on the return/exchange, but I think that's probably what we're gonna end up doing.
Thanks for the help, fellas. I appreciate it.
Hi, I've problems with my device I bought online. Mainly the cellular signal keeps dropping to 0 rendering the service to be unusable. I wanted to make a thread to know if we could fix this ourselves because I didn't want to send this back to the store.
Here's the list of failures I've tried:
1. Tried to insert my sim to either slots
2. Inserted another sim card
3. Inserted both sim card and tried to swap it's slots
4. Deactivated Volte
5. Tinkered with cellular data APNs. (Mainly copied the settings from my other phone)
5. Restored factory settings
6. Repeated these steps after restoring factory settings
Also, Whenever I'm browsing media and whatnot, the back button seems to trigger itself. (once or twice every 20 minutes while watching a video).
Miui 9.0.2.0 (Philippines, Globe sim card [Other networks have the same problem])
I haven't unlocked bootloader, rooted or installed custom roms because I didn't want to void warranty and waste my time and money.
I'm hoping we could fix these problems ourselves. Any thoughts of what I should do? Should I just return this?
my "no signal" story: after 3 weeks my new mi6 got no signal anymore. i read many topics on xda, and thought it might be a software issue. although i decided to head to my mobile provider and asked for help. i got a new nfc simcard which solved the problem till now. it seems there are some issues with old european simcards on new chinese mobiles. the simcard just crashes and you loose signal.
bendep said:
my "no signal" story: after 3 weeks my new mi6 got no signal anymore. i read many topics on xda, and thought it might be a software issue. although i decided to head to my mobile provider and asked for help. i got a new nfc simcard which solved the problem till now. it seems there are some issues with old european simcards on new chinese mobiles. the simcard just crashes and you loose signal.
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Thanks for the reply, I'm gonna have to try and change my sim. The back button is probably a defect. It's getting worse.