Hello dear friends,
My Samsung captivate glide stopped receiving 3g data (mobile network not available).
Two weeks ago I had flashed Osimood ROM, all worked correctly until now.
Now I have only the wifi connection working but the Mobile network is not available at all (I cannot even call the emeregncy numbers - it gives me the "the process com.android.phone has stopped..." ).
I tried access the Settings-wireless and network-Mobile networks and it shows me "Insert SIM card".
Then I tried *#SIMLOCK# to check if my fphone is locked, it shows me "the process com.android.phone has stopped unexpectedly".
I tried to restore the phone from other backups from other Roms , but the problem is still the same.
Please help me to solve the problem and fix my phone.
#1 Thing can you make Phone calls?
#2 Verify your APN settings for Data? Is that Fine?
dudejb said:
#1 Thing can you make Phone calls?
#2 Verify your APN settings for Data? Is that Fine?
Click to expand...
Click to collapse
#1 No, I can't.
#2 I'm cannot access to APN settings, it gives me an error "Insert SIM card"
dlitbak said:
#1 No, I can't.
#2 I'm cannot access to APN settings, it gives me an error "Insert SIM card"
Click to expand...
Click to collapse
Try turning off your phone and re-seating the Sim card (only do this when phone is off) Then try turning on phone and seeing if you can make calls again if it still does not work try your Sim on another phone or another Sim on your phone. If unlocked any providers should work if not try from same provider.
I once had this happen to me for some reason my Sim was not properly seated. hopefully that is all that is wrong here as well. If your Sim is not being recognized, it may be hardware. Unfortunately and some people have stated issues where there Sim was not being recognized as they removed and inserted it in the past with the phone on, which could have caused some short.
dudejb said:
Try turning off your phone and re-seating the Sim card (only do this when phone is off) Then try turning on phone and seeing if you can make calls again if it still does not work try your Sim on another phone or another Sim on your phone. If unlocked any providers should work if not try from same provider.
I once had this happen to me for some reason my Sim was not properly seated. hopefully that is all that is wrong here as well. If your Sim is not being recognized, it may be hardware. Unfortunately and some people have stated issues where there Sim was not being recognized as they removed and inserted it in the past with the phone on, which could have caused some short.
Click to expand...
Click to collapse
Thank you dudejb for the quick answer.
I tried to re-seating the Sim card (while phone is off),
Tried to insert another Sim of other providers,
These methods didn't resolve the issue.
I never touched the Sim card before, so I think it cannot be the hardware issue.
Any another suggestions???
You could try clearing data for Phone and Phone Data (via Settings -> Apps), but I suspect that may not be good enough. If that doesn't work, use your installed recovery to wipe data. (Note, this will delete all user data on the device and reset your ROM to first-boot state!)
If it STILL doesn't work, use Kies to restore the device back to stock (Tools -> Firmware Upgrade and Initialization). If your radio works now, there was something wrong with the ROM you had, or your baseband got corrupted somehow. You can try your ROM again if you want; if the problem coems back, try a newer version or a different ROM.
If it STILL doesn't work, you're gonna have to call Samsung support. With the device in stock state they should be willing to help.
Thank you dudejb and roothorick for time and answers.
I resolve the issue by pulling out the battery and Sim card, after blow it by compressed air (dust cleaner).
My phone is back and it works like a charm
dlitbak said:
Thank you dudejb and roothorick for time and answers.
I resolve the issue by pulling out the battery and Sim card, after blow it by compressed air (dust cleaner).
My phone is back and it works like a charm
Click to expand...
Click to collapse
Makes sense and thank goodness (is that even a word?) Dust blocking connection to the Sim, interesting that it can do that. Glad to see it is working again.
Sent from my SAMSUNG-SGH-I927R using xda app-developers app
Also if your service suddenly dissapears try to tape the sim card in place I had to do that
Sent from my SAMSUNG-SGH-I927R using xda premium
Related
i got the sim unlock on my dash, but the sim unlock just worked for three days, but then i dont know what happened and i dont get signal, i tried to change the ROM and that doesn.t work, so please if you can help me.
thanks (sorry for my english)
forexddr said:
i got the sim unlock on my dash, but the sim unlock just worked for three days, but then i dont know what happened and i dont get signal, i tried to change the ROM and that doesn.t work, so please if you can help me.
thanks (sorry for my english)
Click to expand...
Click to collapse
Try running Connection Setup it should be under accessories.
If you are using AT&T select that network.
Eliphas said:
Try running Connection Setup it should be under accessories.
If you are using AT&T select that network.
Click to expand...
Click to collapse
i already did that, and that didn't work
the phone recognizes the sim card but doesnt want to recive signal
Try a different SIM, also if on contract phone up your carrier and request a new sim card you'd be suprised they do get naffed and the timing may just be a coincidence?
forexddr said:
i already did that, and that didn't work
the phone recognizes the sim card but doesnt want to recive signal
Click to expand...
Click to collapse
make sure that your phone is unlocked and try reflashing the ROM that's all I can think of.
forexddr said:
i already did that, and that didn't work
the phone recognizes the sim card but doesnt want to recive signal
Click to expand...
Click to collapse
Have you check out airplane mode is off? or the phone cellular radio on? That's on your comm manager options.
i already check the airplane mode, also a tried with another sim card, even simcard of anothers carriers and nothing
External Antenna??
Have you hooked it up to an external antenna lately? If you have, it may not be reconnecting to the internal antenna because of the adapter used.
Ditto. The first 2 Dash's I had went through this same problem. I used an external antenna and adapter when I was back home. Both of them stopped receiving signal. I thought it might be the ROM, so I reflashed the original T-Mo Rom, but to no avail. I even flashed other ROM'S from this site, and that didn't work. Finally after returning 2 devices, I finally figured it out that it must be the antenna. (although on the 3rd Dash the power button stopped working,so T-Mo swapped it out for a BlackBerry)
I urge you, if you can, DON'T use an external antenna. If you must, use very carefully, and avoid hitting underlying circuitry when plugging/unplugging the adapter. I think thats what happened to mine.
I am not saying you are using an antenna, it just sounded so similar to my prior problem. The only thing I can tell you, if reflashing doesn't work, call up your provider and ask for a replacement. If you don't have a provider, through whom you have means of replacement, I would check if internal antenna or radio circuitry is still good.
Good luck. Let us know outcome.
forexddr said:
i already check the airplane mode, also a tried with another sim card, even simcard of anothers carriers and nothing
Click to expand...
Click to collapse
Try flashing a stock ROM which can be found here:
http://forum.xda-developers.com/showthread.php?t=381726
See if that works, good luck!
Hi guys,
ok... I have an HTC desire... originally on Virgin Mobile and now unlocked. I'm an O2 customer...
I have rooted and installed the Leedroid rom... originally at version 1.8b. Everything was fine.... until I had a corruption on the SD card.... which I fixed when I got a second following a couple of days of "mounted read only." A day or so later, I lost connection to the O2 network and have been unable to regain it, despite several ROM (I'm now running Leedroid 1.9) and radio reflashes.
I still have access to wi-fi, gps etc.
I have tested my sim card in another phone (all ok) as well as other sim cards in my phone (doesn't work.) I have also swapped and tried another O2 sim.
The phone detects all the major networks... just won't let me connect.
The error message I get when trying to connect to a network manually is "your sim card does not allow a connection to this network"
I've obviously checked that the phone isn't IMEI blocked etc. I've also tried the sim unlock from the fastboot menu, the switching on and off of the radio, airplane mode... lots and lots of stuff.
I really am at my wits end with this issue. I love the desire... but it's obviously of no use to me without the phone element!!!
Can anyone please suggest something to solve this problem???? Could the corruption of the sd card have caused this in some way, despite several rom/radio reflashes since? I really want to stick with the desire, but at the moment I effectively have a £400 brick....
Thanks in advance for any help you might be able to provide.....
Shep
Firstly this is not a development issue, its a question.....
But anyway, when the phone is telling you that you cannot connect to the network is it allowing you to enter an unlock code at all? Or have you ever "unlocked" the phone in the past?
You're right Lenny... apologies for creating the thread in the wrong part of the forum.... perhaps a mod could move it....
Yes... the phone was unlocked from Virgin mobile prior to me buying it [from ebay.] I didn't perceive this to be an issue, given that I actually had connection to O2 for a day or two before losing it...
No... the phone/sim is not asking for a code when I attempt to connect.
Thanks,
Shep
shepscape said:
You're right Lenny... apologies for creating the thread in the wrong part of the forum....
Yes... the phone was unlocked from Virgin mobile prior to me buying it [from ebay.] I didn't perceive this to be an issue, given that I had connection to O2 for a day or two before losing it...
Thanks,
Shep
Click to expand...
Click to collapse
and did it stop letting you on randomly, or did you do something immediately before?
Nope... completely random. I was in a poor reception area and initially put it down to this... but then it never returned and I'm now back at home having had zero connection for a week.
I think that my repair of the SD card was after I initially lost connection. But as I said, I'm not sure whether the SD card corruption is a red herring.
Call me sceptical, but I doubt you would of been able to check whether it was on the IMEI blacklist or not unless you worked for a phone network.
It's not public knowledge and someone working for O2 shouldn't have told you if it was or wasn't.
Also, even if they did and the IMEI listed on the handset is NOT blacklisted, as was possible with WinMo devices, you may have unintentionally changed the recorded IMEI on the handset to one that IS blacklisted - unlikely though I'll admit.
shepscape said:
Nope... completely random. I was in a poor reception area and initially put it down to this... but then it never returned and I'm now back at home having had zero connection for a week.
I think that my repair of the SD card was after I initially lost connection. But as I said, I'm not sure whether the SD card corruption is a red herring.
Click to expand...
Click to collapse
the sd card should not have anything to do with radio.
Go to dialer and dial *#*#4636#*#*
then press phone info
done.... what info do i need to post?
shepscape said:
done.... what info do i need to post?
Click to expand...
Click to collapse
try to go down the bottom and press the "turn radio off" button
then when its turned off try to turn it back on, then see what happens.
Just done it and no changes.
Did it several times between reflashes too... not so much as a flicker...
No idea then, unless the IMEI has been blacklisted.
Ok.... thanks anyway.
Any luck getting this to work? Am in the same situation - t-Mobile unlocked Desire with a 3 SIM?
Edit: I have intermittent reception/connection to 3 now - I did a lot of recovering/trying RUUs which would partially load on Win 7 then just disappear...assume they should have done something more than that. What seems to have helped - and I partially had this problem in my Nokia E65 - was to place a piece of paper (SIM sized) behind the SIM to 'push' it onto the contacts. Well, maybe it was a software issus but it's now my luck paper and I'm not removing it!
Gone again. Very annoying.
RUU'd to RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed (unbranded 2.2) and still no luck.
Any ideas?
I don't know what to do. I checked the similar threads to see I already tried most of them (factory reset, clean, reflash etc). The phone is unlocked and rooted (RCMix3D). I don't think the phone's SIM card reader is the problem though because when I put the SIM card in, the phone immediately gets a message saying "Unable to read SIM Card" so the phone knows that there's something there. When I reset it though, I get the "No SIM card in phone" error. I also can't go to the Mobile Network settings because they're greyed out. Does anyone know what to do?
By the way, the problem just came up out of nowhere. Never dropped it or anything like that.
Tried a different sim?
Sent from my Desire HD using XDA Premium App
MoeKz said:
I don't know what to do. I checked the similar threads to see I already tried most of them (factory reset, clean, reflash etc). The phone is unlocked and rooted (RCMix3D). I don't think the phone's SIM card reader is the problem though because when I put the SIM card in, the phone immediately gets a message saying "Unable to read SIM Card" so the phone knows that there's something there. When I reset it though, I get the "No SIM card in phone" error. I also can't go to the Mobile Network settings because they're greyed out. Does anyone know what to do?
By the way, the problem just came up out of nowhere. Never dropped it or anything like that.
Click to expand...
Click to collapse
http://androidcommunity.com/forums/f70/no-sim-card-in-phone-error-35796/
Default Re: "No Sim Card in Phone" Error
SIM card might be loose, put a small piece of paper or something thicker to lodge the SIM card in. That`s still not right though, call HTC for a replacement.
My advice try this..
How old is your SIM?
apperently if it is pre-2009 it's not always compatible with new phones (I base this info on no scientific evidence whatsoever )
A friend of mine got his desire S and he experienced the same problem. The carrier's helpdesk sent him a new SIM and now he is all troublefree! Might give your carrier a ring, maybe they're aware of this problem
I have a T-mobile G3 (obviously) that I've had for about a year and recently it has been saying that the sim is either invalid or not installed. This is the same sim card I have been using for a while. Occasionally after several restarts and removals/re-inserts I can get it to work for a bit but then it will to back to invalid sim. Does anyone have any suggestions of what the problem might be or how to fix it? I get both the invalid sim and sim not installed messages.
Is a SIM card from a different carrier installed? Have you tried a new SIM, performed a factory reset, or possibly shimmed the card so it fits tighter in the slot?
Nope. T-mobile sim card and a T-mobile phone...all my previous phones I have rooted or at least unlocked or something. I have done absolutely nothing to modify this one from stock.
redduc900 said:
Is a SIM card from a different carrier installed? Have you tried a new SIM, performed a factory reset, or possibly shimmed the card so it fits tighter in the slot?
Click to expand...
Click to collapse
did you figured out the problem? It just started happening to me.. super annoying...
Nothing that I tried worked. Ended up deciding it was a hardware issue that wasn't worth trying to fix.... I was thinking of replacing the Sim tray but that's close to impossible on that phone. Ended up just trading it in for a G4
schneiderm3709 said:
Nothing that I tried worked. Ended up deciding it was a hardware issue that wasn't worth trying to fix.... I was thinking of replacing the Sim tray but that's close to impossible on that phone. Ended up just trading it in for a G4
Click to expand...
Click to collapse
Old topic but the same thing started happening to me this week. At first, it wouldn't happen till I would reboot the phone and it was pop up with the no SIM card symbol and subsequent reboots wouldn't clear it.
EDIT: Tmo D851 with same Tmo SIM card since purchase, on Tmo network this whole time.
Surprisingly, flashing an old backup img would fix the issue for a day or two and upon another reboot, it would be back.
Now this morning, phone was sluggish and locking up, rebooted it and the dreaded symbol was back and no matter which backup img I used, it wouldn't clear. I had thought it was one of the app permissions I had blocked (though none were system apps) and reset all permissions, cleared all caches, thinking it was a software issue. Still wouldn't clear.
I even went so far as to do a complete factory restore via the LG flash tool, right back to out-of-the-box-new, and STILL the no SIM card error was there. Tried rooting and flashing another backup, still there. Add in numerous rinse and repeats of various steps and still there.
Went to T-Mobile and they swapped for a new SIM card and it was still popping up. They did the normal, factory restore from the settings menu, still there.
I was starting to think Tmo was blocking my account due to my data usage (paranoid, I know...) and asked if my account was being blocked or my number and was told nothing listed or said.
Of course, the 1-yr warranty on this phone just ended in September and I'm high and dry with getting this fixed.
Also of note, none of the pins are broken, misshaped, flat or other. I even tried placing a business card piece on top of the SIM card to try and see if it wasn't making contact, still no joy.
The SIM card does work in one of my old Tmo phones, so it's not the account.
Just sucks that this phone is now crippled from such a silly mechanism as such, first time with an error/problem like this with SIM card phones. And I kept this phone in pristine condition, no drops, water, glass protector, etc. And it has never been dropped or other, just started up as such... My wife has the same exact phone and no problems with her's. Yet.
schneiderm3709, did you trade it in at a Tmo store? They took it with the SIM card error or you didn't mention it? Did they take it with the SIM card error at a reduced value? If either, what did you get for it?
Thanks.
Yeah, I determined that it wasn't the sim card either. I'd have no problem putting my sim in another phone, and another sim in my phone would have the same issues.. All the flashing and everything did nothing for me. I also tried a piece of paper on top of the sim card when I slid it in to help it make better contact. This worked for a little while but eventually didn't do anything. My hypothesis is that one of the pins was going bad/had a crack, and when the sim card was installed it would lose contact, and when you took it out it would pop back up to where it's supposed to be, so you couldn't see the problem without microscopic inspection.
I told T-mobile exactly what was happening with mine, and they tried all the same things they tried with you, also still to no avail. Their requirements for trade in are very simple actually, 1: NO Water Damage, 2: NO Screen Damage (General wear scratches are okay), and 3: The device turns on. Mine did all of this, just wouldn't connect to the network. They gave me $100 credit towards the new G4. I Love it and don't know if I'd ever be able to leave LG world....Unless maybe the droid turbo somehow comes over to T-Mobile. I don't know if that trade in value has changed now since the LG V10 came out or not. Hope this helps. Let me know if you have any other questions.
JustLok said:
Old topic but the same thing started happening to me this week. At first, it wouldn't happen till I would reboot the phone and it was pop up with the no SIM card symbol and subsequent reboots wouldn't clear it.
EDIT: Tmo D851 with same Tmo SIM card since purchase, on Tmo network this whole time.
Surprisingly, flashing an old backup img would fix the issue for a day or two and upon another reboot, it would be back.
Now this morning, phone was sluggish and locking up, rebooted it and the dreaded symbol was back and no matter which backup img I used, it wouldn't clear. I had thought it was one of the app permissions I had blocked (though none were system apps) and reset all permissions, cleared all caches, thinking it was a software issue. Still wouldn't clear.
I even went so far as to do a complete factory restore via the LG flash tool, right back to out-of-the-box-new, and STILL the no SIM card error was there. Tried rooting and flashing another backup, still there. Add in numerous rinse and repeats of various steps and still there.
Went to T-Mobile and they swapped for a new SIM card and it was still popping up. They did the normal, factory restore from the settings menu, still there.
I was starting to think Tmo was blocking my account due to my data usage (paranoid, I know...) and asked if my account was being blocked or my number and was told nothing listed or said.
Of course, the 1-yr warranty on this phone just ended in September and I'm high and dry with getting this fixed.
Also of note, none of the pins are broken, misshaped, flat or other. I even tried placing a business card piece on top of the SIM card to try and see if it wasn't making contact, still no joy.
The SIM card does work in one of my old Tmo phones, so it's not the account.
Just sucks that this phone is now crippled from such a silly mechanism as such, first time with an error/problem like this with SIM card phones. And I kept this phone in pristine condition, no drops, water, glass protector, etc. And it has never been dropped or other, just started up as such... My wife has the same exact phone and no problems with her's. Yet.
schneiderm3709, did you trade it in at a Tmo store? They took it with the SIM card error or you didn't mention it? Did they take it with the SIM card error at a reduced value? If either, what did you get for it?
Thanks.
Click to expand...
Click to collapse
Same thing started happening to me. I am not sure if I should replace it. Any suggestions?
Maaz20 said:
Same thing started happening to me. I am not sure if I should replace it. Any suggestions?
Click to expand...
Click to collapse
I have the same problem too! Really frustrating, I've tried everything and I cannot pinpoint the problem.
I found the following solution by stevenpurwadipura on Reddit
Guys, i found a fix for this. I just figured out this trick, so i don't know if this is a real fix or just a luck. Go to settings - apps - choose option - configure apps - modify system settings - choose option - show system - select NETWORK - change it into 'No'. Then restart your phone.
I restart my phone and it detects my SIM again. But as I said, I'm not too sure if this is really a fix or just a luck.
Click to expand...
Click to collapse
It's currently working a treat for me!
Invalid Sim Card error in LG G3 tmobile
Hi.. I'm getting the invalid sim card error after restarting my Lg g3. The sim card works fine on my husbands phone.. so guess its same issue as yours. Did you have a valid warranty when you got the 100$ credit from Tmobile for Lg G4?
schneiderm3709 said:
Yeah, I determined that it wasn't the sim card either. I'd have no problem putting my sim in another phone, and another sim in my phone would have the same issues.. All the flashing and everything did nothing for me. I also tried a piece of paper on top of the sim card when I slid it in to help it make better contact. This worked for a little while but eventually didn't do anything. My hypothesis is that one of the pins was going bad/had a crack, and when the sim card was installed it would lose contact, and when you took it out it would pop back up to where it's supposed to be, so you couldn't see the problem without microscopic inspection.
I told T-mobile exactly what was happening with mine, and they tried all the same things they tried with you, also still to no avail. Their requirements for trade in are very simple actually, 1: NO Water Damage, 2: NO Screen Damage (General wear scratches are okay), and 3: The device turns on. Mine did all of this, just wouldn't connect to the network. They gave me $100 credit towards the new G4. I Love it and don't know if I'd ever be able to leave LG world....Unless maybe the droid turbo somehow comes over to T-Mobile. I don't know if that trade in value has changed now since the LG V10 came out or not. Hope this helps. Let me know if you have any other questions.
Click to expand...
Click to collapse
Invalid Sim
I too have the same problem for sim 2 in my LG G3 D858HK. Factory data resetting did not solved the problem. I do not know what is the reason, But now i could solve it by resetting network settings. Software version - Android 6, D858HK 30b, In back up and restore there is an option to reset network settings. Done this for sim 1 and sim 2. Problem solved.
i am having this invalid sim problem after upgrade to 30e;
I found a fix for this. i don't know if this is a real fix but just flipping from yes to no and vice versa followed by reboot seems to work consistently.
i copied it. credit should go to the original poster
Go to settings - apps - choose option - configure apps - modify system settings - choose option - show system - select NETWORK - change it into 'No' or vice versa (from no to yes). Then restart your phone.
Click to expand...
Click to collapse
Never again will I ever buy an LG phone. burnt thrice now ( Nexus 4, 5 and now this damn G3)
Problem solved.today i recived a lg D851 with same problem,i checked every thing was fine in phone setting,software version was installed 6.0.so i just flashed it with V10c version after flash i have no error and have good network. sorry for my bad english.hit thanks if its helpful for you.:angel::angel:
Nomi1987 said:
Problem solved.today i recived a lg D851 with same problem,i checked every thing was fine in phone setting,software version was installed 6.0.so i just flashed it with V10c version after flash i have no error and have good network. sorry for my bad english.hit thanks if its helpful for you.:angel::angel:
Click to expand...
Click to collapse
Hey, you have a link to V10c? Going to try to flash before giving up. Thanks
I found the solution go to settings > Network > More > Mobile Network > System Select > Network Mode > Global
It worked!!!
I experienced the same problem and tried most of what was suggested. Finally the following steps posted by Ayebale fixed the problem .
Ayebale said:
found the solution go to settings > Network > More > Mobile Network > System Select > Network Mode > Global
!
Click to expand...
Click to collapse
Same thing happening to me. I took it to a t-mobile store and they said the network upgraded and some phones are now obsolete because of it. Also, because they don't have contracts anymore, I cant get any deals on a new phone even though they didn't warn me that my phone would stop working.
Hello everyone,
First of all thanks to all who had solutions. All worked temporarily. I have a stock TMO D851 30G with the stock MM 6.0 TMO ROM. It has worked awesome for the past three years I have had it. I have it unlocked via IMEI and no root....yet. I started having this issue about a 4 months ago. I sent the phone to LG and the "techs" there checked the phone and found no issues. Still having the same issue. However, I found that if I restart in safe mode it acknowledges the SIM and works fine. Use it in safe for about 30 minutes and restart. I get my network back. I am stuck. I figure there is something in the firmware or ROM that is causing a conflict. Any ideas???? I am completely fed up and out of ideas
Sent from my LGE LG-D851 using XDA Labs
Update to this problem. It is actually a hardware issue. However it does not have to do with the sim Tray at all. It is due to a bad connection on the processor. Took mine to a repair shop here in my town in mexico. He did a reball on it (flux and reheat of the processor) this was two weeks ago and it has completely fixed the issue. Hope this helps the group out. Thanking all of you that threw in your two cents. It was all helpful
Has anyone else encountered this? I have the UK version (it supports all att bands). It randomly stops detecting the sim card, and I have to eject it and reinsert it for it to detect it again.
sounds like an issue with the phone man... Mine has been flawless. if i were u i would return it... or at least try a new sim card.
I tried changing the APN settings to see if that makes a difference at all
metalmike6 said:
sounds like an issue with the phone man... Mine has been flawless. if i were u i would return it... or at least try a new sim card.
Click to expand...
Click to collapse
I second this. Sometimes you just get a faulty device. Just exchange it for a new one.
have you checked the SIM card, make sure its clean? Seated correctly? You can clean the contacts carefully with alcohol wipes