Im sorry if this is a noob question......I need to take my phone to the store to be fixed or exchanged due to me having a burn spot on my screen.....what is the best way going about losing root or covering it so they cant find out.
http://tinyurl.com/34mqxwn
That'll do it!
Sorry but had to!
Search the development forum for unroot and you'll find quite a few threads.
Here's just one of many:
UNROOT
bender1077 said:
Sorry but had to!
Search the development forum for unroot and you'll find quite a few threads.
Here's just one of many:
UNROOT
Click to expand...
Click to collapse
that's cool man, lol....but hey thanks for the link, I actually found the thread with the official latest RUU and just ran the exe.....thanks though!!!
Had the same problem on my phone. took it to an actual sprint repair center and they replaced the lcd.
First off, sorry, I know this is a dying thread buuuut instead of starting a new one I was wondering;
If you haven't taken your phone in could you post a pic, as best you could, of the burn? I thought this was an issue with my screen as well, but when I took my phone in to the Service Repair Center to have this random reboot issue looked at I brought this up. Guy said it was from pressing too hard on the screen .... now I know I've seen LCD monitors that have had this issue, the result of someone smashing their finger into the screen and it sort of looked like this, but I'm positive this isn't the case.
I've seen pictures of others and it looks like mine, so that's what I thought it must be. Guy basically said, with all confidence, that that was the issue. Then he proceeded to tell me to not put the phone in my back pocket and sit on it. Well, no ****. Unless someone sat on my lap and did this, which is unlikely as I would have instantly removed the phone (also the spot probably would have been bigger) so I'm sure that isn't the case. But I couldn't really argue with the guy seeing as to them, the customers never know what they're talking about.
So I guess, long story short guy said he couldn't replicate my reboot issue and said a new battery would fix it. Suffice to say, that wasn't the case and I was able to replicate the issue in 3 minutes once I charged the new battery up. But; could a picture be posted? I've seen pics, now I'm searching and I'm not finding anything .... here and over the interwebs.
If this thread dies, that's fine, am pretty much at the point I'm just going to go through insurance anyways to avoid any run around.
Thanks if ya can, and if not, no big deal.
/ridiculously long post
conqu1stador said:
First off, sorry, I know this is a dying thread buuuut instead of starting a new one I was wondering;
If you haven't taken your phone in could you post a pic, as best you could, of the burn? I thought this was an issue with my screen as well, but when I took my phone in to the Service Repair Center to have this random reboot issue looked at I brought this up. Guy said it was from pressing too hard on the screen .... now I know I've seen LCD monitors that have had this issue, the result of someone smashing their finger into the screen and it sort of looked like this, but I'm positive this isn't the case.
I've seen pictures of others and it looks like mine, so that's what I thought it must be. Guy basically said, with all confidence, that that was the issue. Then he proceeded to tell me to not put the phone in my back pocket and sit on it. Well, no ****. Unless someone sat on my lap and did this, which is unlikely as I would have instantly removed the phone (also the spot probably would have been bigger) so I'm sure that isn't the case. But I couldn't really argue with the guy seeing as to them, the customers never know what they're talking about.
So I guess, long story short guy said he couldn't replicate my reboot issue and said a new battery would fix it. Suffice to say, that wasn't the case and I was able to replicate the issue in 3 minutes once I charged the new battery up. But; could a picture be posted? I've seen pics, now I'm searching and I'm not finding anything .... here and over the interwebs.
If this thread dies, that's fine, am pretty much at the point I'm just going to go through insurance anyways to avoid any run around.
Thanks if ya can, and if not, no big deal.
/ridiculously long post
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Click to collapse
sure I'll try and post a picture later.....now on mine it's more noticable on a white screen but it can still be seen on darker screens.....it looks like 2 more may be popping up as well.....I may get **** for this, but I have the best buy insurance and I just took it up to them and they are going to send it in for repair or may junk it out for a new one (im waiting to be called back until they have a loaner phone)
Cool man, yeah I too really only notice it on white / lighter screens. Like I said I guess it could be from pressure but another pic I had seen looked similar so that's why I think that's the case, even though he sounded pretty sure. And I wouldn't sit on my phone lol I baby my electronics to the point of it being almost ridiculous. Thanks for the response.
Sent from my PC36100 using XDA App
Alright, this is very disconcerting, my faith in LG may be gone.
PREFACE:
I have had this phone since launch and have been on this forum since the day it was started. I have rooted, debloated, and changed launchers. I have no dislike for LG, so please do not call me a hater or a fanboy.
PROBLEM:
Starting a couple of days ago, during calls the person on the other end would only hear static and clicking. I finished the conversation through text. I called somebody else the next day and it worked fine. Today, I was talking to someone for about ten minutes then the static happened and I had to finish the conversation in text. Since the person I was talking to is a close family member I troubleshooted and kept calling them, and then a phone of one of one of my roommate's so that I could hear the problem first-hand. It sounds HORRIBLE. Since then I have used a voice recording app to test the problem.
TROUBLESHOOTING:
I have done the following to determine that this is indeed a hardware problem:
-Turned off all data
-Unlocked ALL "debloated" apps
-Restarted many times
-Put only the original battery in(I have two spare official batteries)
And the problem persists.
QUESTIONS:
-What should I expect will happen with the return/exchange process?
-My original battery has the pink water damage thing turned pink. This phone has never touched water, I think it happened because I have kept the battery in my wallet, which probably has gotten sweat on it. Will LG try to be a **** about this?
-Should I unroot and otherwise restore this phone to stock? If so, how do I do this?
-Is there anything else I should know?
-I need a phone to use, if I cut my SIM card to fit into my old iPhone 4, how will I get it back in?
Thank you, and if there is a possibility I could just return it I may. I LOVE this phone, but I have never had a microphone defect in any other phone I have ever owned. I am starting to wonder how such a large company like LG can allow something like this to happen, rightly so, I am very unsure of the longetivity and overall "completeness" of this phone.
The only other quick and easy thing I would suggest to narrow down the issue would be to try a wired or bluetooth headset.
It's pretty easy to find micro SIM adapters for sale online for 1 or 2 dollars.
I feel like I have some comforting responses to many of your concerns.
First of all, you should have a 1 year manufacturer's warranty against hardware defects. You should be covered.
They will most likely look for the water damage indicator on the battery, but if they are all official batteries then the store clerk won't know the difference. If it says LG on it then you're probably fine.
I saw an "unroot" option in SuperOneClick, but I cannot verify that it's functional for the Nitro. Yesterday was my first root ever. I would find a way to unroot it to be honest. Then do a hard reset and take it in.
As for the SIM going back to the iphone 4, it can be done. I just pulled my SIM and snapped a couple of pics to show you how to cut it and still use it. I didn't cut it myself, it was done by an ebay seller that reactivated my Unlimited Data plan and mailed me the card. He thought I had an iphone 4 so he cut it. I then told him I didn't have the iphone 4 so he set it back in and sent the whole card. It's worked in several phones since then.
I say if you love the Nitro then don't worry. AT&T should honor the manufacturer's 1 year warranty. I've never dealt with it so I don't know how they'll handle it, but they should take care of you.
Just a heads up, the battery is supposed to have pink + signs on it. When those bleed and the sticker is just an ugly mess of pink blotches, that's when it touched water. Not sure what yours looks like but I figured there may be a chance you are seeing the pink + signs and thinking you are screwed.
gte460z said:
Just a heads up, the battery is supposed to have pink + signs on it. When those bleed and the sticker is just an ugly mess of pink blotches, that's when it touched water. Not sure what yours looks like but I figured there may be a chance you are seeing the pink + signs and thinking you are screwed.
Click to expand...
Click to collapse
Thank you, what I was seeing was indeed the little pink crosses.
@gmkelly - thanks for the tip, I tried it out and my wired mic does work.
After unplugging the mic, I set it aside and when I checked again, the nitro's mic was working. I made a call and halfway through the issue started up again. Since then, I have replicated the issue multiple times using the recording app. The mic will work, and then usually stops working again after a few minutes of it being on, usually about 3.5 minutes. Thus the problem is intermittent, and I can replicate the problem for an AT&T rep.
What I really need to know is what to do about it being rooted.
EDIT: Dammit, I am having trouble replicating the problem now. Is there a chance that something in the headphone port is causing this. Ahh, I have a program to write for a C++ class and this is not a good time for this to be happening. Been recording now for 10 minutes and the mic is still working fine.
EDIT 2: Does anyone think showing a recording of the static to an AT&T rep be enough evidence? If anyone wants to hear some static you can get an earful here.
red_solo_cup said:
Alright, this is very disconcerting, my faith in LG may be gone.
PREFACE:
I have had this phone since launch and have been on this forum since the day it was started. I have rooted, debloated, and changed launchers. I have no dislike for LG, so please do not call me a hater or a fanboy.
PROBLEM:
Starting a couple of days ago, during calls the person on the other end would only hear static and clicking. I finished the conversation through text. I called somebody else the next day and it worked fine. Today, I was talking to someone for about ten minutes then the static happened and I had to finish the conversation in text. Since the person I was talking to is a close family member I troubleshooted and kept calling them, and then a phone of one of one of my roommate's so that I could hear the problem first-hand. It sounds HORRIBLE. Since then I have used a voice recording app to test the problem.
TROUBLESHOOTING:
I have done the following to determine that this is indeed a hardware problem:
-Turned off all data
-Unlocked ALL "debloated" apps
-Restarted many times
-Put only the original battery in(I have two spare official batteries)
And the problem persists.
QUESTIONS:
-What should I expect will happen with the return/exchange process?
-My original battery has the pink water damage thing turned pink. This phone has never touched water, I think it happened because I have kept the battery in my wallet, which probably has gotten sweat on it. Will LG try to be a **** about this?
-Should I unroot and otherwise restore this phone to stock? If so, how do I do this?
-Is there anything else I should know?
-I need a phone to use, if I cut my SIM card to fit into my old iPhone 4, how will I get it back in?
Thank you, and if there is a possibility I could just return it I may. I LOVE this phone, but I have never had a microphone defect in any other phone I have ever owned. I am starting to wonder how such a large company like LG can allow something like this to happen, rightly so, I am very unsure of the longetivity and overall "completeness" of this phone.
Click to expand...
Click to collapse
gte460z said:
Just a heads up, the battery is supposed to have pink + signs on it. When those bleed and the sticker is just an ugly mess of pink blotches, that's when it touched water. Not sure what yours looks like but I figured there may be a chance you are seeing the pink + signs and thinking you are screwed.
Click to expand...
Click to collapse
Oh btw, I recalled something an AT&T rep asked me when I was sending back the Atrix for an RMA. He didn't ask me to check the battery for water damage by looking at the pink crosses, he asked me to look for a white dot on the phone itself. The same white dot is on this phone. U can see it right above the middle screw to the right of the SD embossed sign. That white dot will change color (I forgot what color he said, maybe pink too) if the phone is water damaged.
I think nowadays the battery moisture indicator does not really apply anymore. At my job, we have tons of BB batteries that has indicators showing moisture damage but works perfectly fine. It's most likely just because the batteries get warm n moisture can build up by it.
Ok I'm sort of confused. Is this only happening with something plugged into the 3.5mm headphone jack, or are you referring to the actual built in mic on the bottom of the phone?
red_solo_cup;21559845
EDIT 2: Does anyone think showing a recording of the static to an AT&T rep be enough evidence? If anyone wants to hear some static you can get an earful [URL="http://dl.dropbox.com/u/16882142/AUD0001.3gp" said:
here[/URL].
Click to expand...
Click to collapse
OUCH!! I forgot to turned down the speakers n i got a bad shock!
anywho, do u have an at&t authorized repair/warranty center by where u live/work? I say bring your phone n recording over to them n show it to them, let them hear it n explain this happens sporadically. If u want, tell them u can call their phone there n let it sit for 10 minutes or so until it happens again. But just make sure it can be recreated in their presence though. Otherwise u should just call 611 (or is it 511...411?? ) talk with them n wait till it happens over the phone lol!
Ha, just figured out the "multi-quote" system.
AllstarE4 said:
Ok I'm sort of confused. Is this only happening with something plugged into the 3.5mm headphone jack, or are you referring to the actual built in mic on the bottom of the phone?
Click to expand...
Click to collapse
The mic in question is the Nitro's built in microphone.
aquariuz23 said:
OUCH!! I forgot to turned down the speakers n i got a bad shock!
anywho, do u have an at&t authorized repair/warranty center by where u live/work? I say bring your phone n recording over to them n show it to them, let them hear it n explain this happens sporadically. If u want, tell them u can call their phone there n let it sit for 10 minutes or so until it happens again. But just make sure it can be recreated in their presence though. Otherwise u should just call 611 (or is it 511...411?? ) talk with them n wait till it happens over the phone lol!
Click to expand...
Click to collapse
Thanks, the Chicago Warranty center is a couple blocks from my work. It looks like I may be able to get "same-day, face-to-face warranty and technical support." This certainly is good news. And thanks for the info about the water damage indicator, white gold!
I guess my main concerns now are backing up and unrooting.
-I guess I will have to purchase titanium backup and go that route. Anything special I should know about backing up?
-As far as unrooting goes, I think I can recall seeing some post about it on this forum, I will have to go hunting. Are there any known successful methods?
EDIT: according to this thread, [email protected] says he has unrooted it. Thanks again for the help guys, I am starting to think this won't be such a PITA afterall.
Easiest way to unroot is to download superoneclick 2.3.3 and click the unroot button with usb debugging enabled on the phone. I have done it several times without fail.
Which method did you use to root it? I know in the SuperOneClick program there is an "Unroot" button.
use malninion's unbricking solution to unroot your phone and restore it to factory if you are concerned about a root getting in the way of an exchange and are unable to deroot. also, all exchanges of this phone under warranty are for refurbished units, LG policy.
Refurbs are fine if they still hold the 1 year warranty. Do you know the details?
if you are asking me, do I know the details of what?
scott0 said:
if you are asking me, do I know the details of what?
Click to expand...
Click to collapse
Sorry, yes. Do you know the details of factory warranty on a refurbished phone?
AllstarE4 said:
Sorry, yes. Do you know the details of factory warranty on a refurbished phone?
Click to expand...
Click to collapse
The LG rep and the ATT rep I spoke with yesterday said the refurbs are better and they carry full warranty. I *thought* I heard the LG rep say our phone has a 6 month warranty, new or refurbed but it very well could be 1 year. Both reps said all refurbished phones are tested v. 10% of new phones are tested. Not sure how that makes a refurb better but that's all the details I was given re: the exchange policy.
Also, I went through the troubleshooting of mine on the phone with ATT, that agent issued a return authorization that I could have used locally by just bringing the phone in and getting a replacement. I got the impression that there would be no on-site attempt to fix my phone, just a visual inspection of the glass, case and water damage marks.
I was able to fix my phone so I didn't have to go through with it all.
Maybe it's 6 months on a new one. I think I heard 1 year, but I guess I'm not positive on that.
It does not matter which method you used to root your phone (doomlord or superoneclick), superoneclick can unroot the phone fine without restoring the phone via Mal's guide. I use doomlord to root and superoneclick to unroot on my phone.
red_solo_cup said:
Ha, just figured out the "multi-quote" system.
The mic in question is the Nitro's built in microphone.
Thanks, the Chicago Warranty center is a couple blocks from my work. It looks like I may be able to get "same-day, face-to-face warranty and technical support." This certainly is good news. And thanks for the info about the water damage indicator, white gold!
I guess my main concerns now are backing up and unrooting.
-I guess I will have to purchase titanium backup and go that route. Anything special I should know about backing up?
-As far as unrooting goes, I think I can recall seeing some post about it on this forum, I will have to go hunting. Are there any known successful methods?
EDIT: according to this thread, [email protected] says he has unrooted it. Thanks again for the help guys, I am starting to think this won't be such a PITA afterall.
Click to expand...
Click to collapse
Or, you can simply remove the super user icon from the app drawer and they won't even know the phone was ever rooted (unless they go into applications and search for it, which I HIGHLY doubt they will even bother). About backing up, how many apps do you have on your phone? Does it really matter if u have to reinstall them again? If it does, then get TiBu free edition n manually accept every reinstallation process.
As for contacts, sync them all to your gmail acc, n your emails should already be synced anyways. For sms/mms, get go sms pro (free) and it has the feature to backup your sms/mms to the phone which u can then back up to your computer.
Don't bother with restoring to factory settings, just hand the phone to them, removing any icons of apps that might indicate you are rooted.
gte460z said:
It does not matter which method you used to root your phone (doomlord or superoneclick), superoneclick can unroot the phone fine without restoring the phone via Mal's guide. I use doomlord to root and superoneclick to unroot on my phone.
Click to expand...
Click to collapse
but a reflash = more fun times!
Hey everyone first post so plz be gentle lol but i bought my AT&T note 4 out right and didnt realize until after the 15 warranty from walmart went out that my camera was messed up and my phone is really slow sluggish and just not performing like i hoped it would . So i was wondering is there any Warranty loop holes or do the Pros no what i can do about getting my camera fixed? Is there a Samsung warranty or something?
What is the camera doing that makes you think it's messed up? What android version are you running?
We need more answers before we can tell you what to do.
jimjam14 said:
Hey everyone first post so plz be gentle lol but i bought my AT&T note 4 out right and didnt realize until after the 15 warranty from walmart went out that my camera was messed up and my phone is really slow sluggish and just not performing like i hoped it would . So i was wondering is there any Warranty loop holes or do the Pros no what i can do about getting my camera fixed? Is there a Samsung warranty or something?
Click to expand...
Click to collapse
One year manufactures warranty....Call samsung
camera doesn't focus instantly
i read that the phone is the first to have moving parts and it should fous as soon as it opens but mine doesnt. I have to bump the side and my phon3 lags quite a bit when switching between apps
Where did you read that about the camera? (link please) I have never seen such a statement, in fact just the opposite nothing innovative except perhaps the "selfie" feature. (good camera, good stabilization)
http://www.techradar.com/reviews/phones/mobile-phones/samsung-galaxy-note-4-1263301/review/6
If it is lagging I would have thought you would see that before 15 days return? Perhaps it isn't lagging and is working as it is designed?
Best bet is what already has been posted, go through Samsung.
I have the same problem with my camera trying to focus. Takes up to a minute sometimes. I've read in forums to have samsung replace it. I'm gonna try to go to att first and see what they say. It is a known issue.
Hi guys,
i feel pretty unlucky with my H815.
Last thread i opened was about random reboots and stuff.
This Thread is about Airpockets under the display glass.
Today i found out that my phone has little airpockts right below and next to the earpiece speaker, picture attached.
Nothing out of the ordinary happened to the phone today, so i guess this might again be a problem LG is responsible for.
These airpockets are not only disturbing the look of the phone but also make me feel really uncomfortable about using it for a longer period of time.
I am a little afraid that something might happen to my display when using it too much.
Has anyone else experienced anything like this?
My next steps will be to send an email to LG and than send it back in.
I am really really disappointed by the build quality of the Phone, if something else happens, i guess i will switch to another premium smartphone
I will keep you updated,
greetz
Esok
So i send an email to the LG Customer Support.
The answer is not quiete good.
They offered me that i can send in my phone for a warrantycheck.
I feel a little dissapointed by LG's Customer Support, this respond just isn't what i would expect when i pay 700€ for a phone.
Well at least i know i might never buy a LG-Product again, this is just not what i call good service.
Don't get me wrong, i love this phone, its awesome i'm just disappointed by the build quality and the customer support...
Next thing i will do is take it back to the retailer, to maybe get a fast solution.
Will keep you updated.
Greetz Esok
Hi, a few of you may know me from a thread i posted a few months back about how my OnePlus 5T broke on me. Basically, the display of the device stopped responding to touch out of the blue without any drops or water damage. This is a somewhat rare manufactures defect of the device and i have found at least half a dozen people that has it. There was someone from the OnePlus forums that mentioned that OnePlus India accepted this as their fault. Unfortunately, i didn't buy the warranty when i bought the phone from a third party so i can't have the phone replaced.
According to the third party repair shop i trust with all my phones, the touchscreen IC of the phone failed and that's why touches weren't registering. So i paid 130 dollars for the repair. But it doesn't seem like the phone wants to stay fixed. The same problem came back three times throughout the last week and i had to take the phone back to the repair shop for the same repair three times.
Can someone here that's knowledgeable enough about the hardware of this phone tell me what might be wrong with the phone? I already paid a sum i really can't afford anymore to this place so i can't afford to have someone else check it. And i don't know about these things enough to be able to debug the problem myself.
If this isn't a good place to ask these type of questions, I would really appreciate if someone can atleast tell me where i could get a solid answer to this problem. I need to fix this phone so that i can sell it because i'm in a tight spot right now.
Thank you!
Helhound0 said:
Hi, a few of you may know me from a thread i posted a few months back about how my OnePlus 5T broke on me. Basically, the display of the device stopped responding to touch out of the blue without any drops or water damage. This is a somewhat rare manufactures defect of the device and i have found at least half a dozen people that has it. There was someone from the OnePlus forums that mentioned that OnePlus India accepted this as their fault. Unfortunately, i didn't buy the warranty when i bought the phone from a third party so i can't have the phone replaced.
According to the third party repair shop i trust with all my phones, the touchscreen IC of the phone failed and that's why touches weren't registering. So i paid 130 dollars for the repair. But it doesn't seem like the phone wants to stay fixed. The same problem came back three times throughout the last week and i had to take the phone back to the repair shop for the same repair three times.
Can someone here that's knowledgeable enough about the hardware of this phone tell me what might be wrong with the phone? I already paid a sum i really can't afford anymore to this place so i can't afford to have someone else check it. And i don't know about these things enough to be able to debug the problem myself.
If this isn't a good place to ask these type of questions, I would really appreciate if someone can atleast tell me where i could get a solid answer to this problem. I need to fix this phone so that i can sell it because i'm in a tight spot right now.
Thank you!
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Click to collapse
Talk to one plus. Regardless of who you bought it from it should have the manufacturers warranty on it for 1 year. Go straight to one plus