'Unable to charge device' - Wet phone - AT&T Samsung Galaxy Note 4

So i dropped my phone in the lake... Dried it out in rice, everything works except I can't charge the phone.
My wife has a note 4 also so i swap batteries with her to charge. Figured it was the USB port, so I ordered a wireless QI charger, and it too says 'Unable to charge device'. The usb port works to transfer files from the phone.
I've wiped data and cache, no luck.
Is there still a chance it's the USB port, or does this have a motherboard issue written all over it?

how long did you leave it in rice?
i would leave it in for a week. More than likely thou chances of it being ok are slim to none.

eyesofice said:
how long did you leave it in rice?
i would leave it in for a week. More than likely thou chances of it being ok are slim to none.
Click to expand...
Click to collapse
lol, yea i only left it in rice for 2 days.

Related

EVO finicky about charging

Last night, I hooked my EVO up to the stock wall charger to charge it overnight (not uncommon). Since I've gotten the phone, I've been charging the phone upside down (display side down) because the orange light is really bright in a dark room.
This morning, I woke up to the battery signal beeping which is weird because it should only beep once at 15, 10, and 5%.
I've been trying to figure out why I could charge the phone last night and at first, it seemed that the phone just wouldn't charge while it was upside down. Since writing this post though, it seems like the phone won't even charge right side up. It will only charge when the cord is being pulled slightly down by gravity.
What I've noticed about my plug (phone-side) is that the two terminal bumps are no longer as pronounced or raised as they were the day before. I remember that I dropped the phone while plugged in twice last night (both times the phone became unplugged).
Does anybody else (EVO or otherwise) have this issue with the terminals becoing less raised and do you have any advice to return them to a more usable state? I can't stay up and make sure the phone is charging every night.
tl;dr: The terminal bumps on my phone-side plug on my charger/USB cable are no longer raised as they originally were. Is there any way I can fix it without buying a new cable?
(my phone will charge on the other stock charger cable for the other EVO we bought, but I need my own working cable)
I have had similar issue where I plugged it in to charge and in morning it was same level as night before. I turn it off at night while its charging. Had it happen yesterday while plugged in to car charger. Was at 42% and after an hour and half, it was only at 43%. Rebooting it usually fixes it.
Sent from my EVO using XDA App
chewwy420 said:
I have had similar issue where I plugged it in to charge and in morning it was same level as night before. I turn it off at night while its charging. Had it happen yesterday while plugged in to car charger. Was at 42% and after an hour and half, it was only at 43%. Rebooting it usually fixes it.
Sent from my EVO using XDA App
Click to expand...
Click to collapse
It's not a system or software problem. The phone will charge on another charger at any position. The problem is that my plug's terminals aren't stiff anymore.
Happened to me too. Dropped the phone while connected to pc and the two bumps receded. You can try to push on the metal plug (micro usb) of the cord with your hand so that the bumps are prominent again. U may need a bit of force.
Sent from my PC36100 using XDA App
neshcom said:
The problem is that my plug's terminals aren't stiff anymore.
Click to expand...
Click to collapse
<Insert Viagra-related joke here>
I have the same problem too now...
I swear to god i want to murder each and every person at the International Telecommunication Union for making the microUSB the international standard. I find it very very hard to believe that this is more durable than mini USB.. and it already proved itself by my phone not being able to charge after 2 months of owning it.
10,000 connects/disconnects my @$$
there was nothing wrong with miniUSB.. i using in nearly all my devices.. my external hard drives, usb hubs, etc.
btw 5/6 of my chargers are designed for the DROID.. im gonna test the oem htc one that came with the phone once i get back home later this week
I think the issue is with the USB cable supplied with the phone. That one is loose and wiggly on my phone, but the spare I bought from Radio Shack still fits tightly.
Had the same issue starting last night. Crazy...
Sent from my EVO using XDA app.
All 6 of my micro USB cables/chargers dont work with my phone..
it works on my roomate's phone, so my phone has a problem with its port.
It also seems like the iGo connectors from radioshack are larger than the motorola ones
A though on insight. If you look at the construction of the micro usb port used on the evo, it's joined at the bottom, this part is soldered to the board. If the port widens, it widens at the bottom, where the solder joint is... Im sure this leads to instability of the connections at the rear.
This creates the problem where you have to move your charging cable in such a way to make it work, because the actual pins that do anything are coming loose. The housing has good strength elsewhere though.
Motorola uses ports with the join at the opposing end of the connector, which would make them more reliable and user serviceable in end application...
Just something I have noticed while playing dr. on mine.
I have ordered this part and will install it in my evo when it gets in as a test. I'm interested in seeing if it will really make a difference.
The theory is that if it gets widened, you could just compress it down with a small tool vs replacing the whole jack.. Which is risky for inexperienced diy.
My phone charges/stops if I wiggle the cable. Its annoying because if I am not posting attention and plug it in, sometimes it's not even charging. Its also annoying to play robo defense while plugged in to my computer because if I move the wrong way it keeps going in and out of charging and prompting me with usb sync options...
My wifes Evo is fine with my cable so it has to be my phone...
What can I do? I bought this phone 2 weeks used on Craigslist to stay off contract...
Sent from my PC36100 using XDA App
You can either buy another or get a second battery with a battery charger and swap the batteries back and forth.
Sent from my PC36100 using XDA App
I had the same thing happen to me. Eventually the power plug actually disconnected from the board and was basically just sitting in the case. stopped charging altogether. If yky take it in they will say you physically damaged it unfortunately.
Sent from my PC36100 using XDA App
And yes. I just read the OP and the phrase "appears to only charge when the cord is slightly pulled by gravity" is the exact phrase I used at the sprint store but they still said it was my fault.
Sent from my PC36100 using XDA App
rathfon said:
I had the same thing happen to me. Eventually the power plug actually disconnected from the board and was basically just sitting in the case. stopped charging altogether. If yky take it in they will say you physically damaged it unfortunately.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yeah the usb port is probably about to come off the board and you won't be able to charge anymore. This same thing happened to me...I had to pay the $100 deductible to get another one...
Is it possible to replace the part? Seems like a pretty universal part.
Bowhuntr11 said:
Yeah the usb port is probably about to come off the board and you won't be able to charge anymore. This same thing happened to me...I had to pay the $100 deductible to get another one...
Click to expand...
Click to collapse
rathfon said:
I had the same thing happen to me. Eventually the power plug actually disconnected from the board and was basically just sitting in the case. stopped charging altogether. If yky take it in they will say you physically damaged it unfortunately.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Seriously? See here: http://forum.xda-developers.com/showthread.php?t=734613
My Evo is being sent to my local sprint store. I called Sprint, they said take it into the store for a warranty issue. The guy at the front desk didn't even turn on the phone, just plugged it into a charger to see it didn't charge and ordered me a new one and it was covered under warranty. I was given some extra batteries for the mean time while it's ordered.
Everything was free.
UrbanMuppet said:
Seriously? See here: http://forum.xda-developers.com/showthread.php?t=734613
My Evo is being sent to my local sprint store. I called Sprint, they said take it into the store for a warranty issue. The guy at the front desk didn't even turn on the phone, just plugged it into a charger to see it didn't charge and ordered me a new one and it was covered under warranty. I was given some extra batteries for the mean time while it's ordered.
Everything was free.
Click to expand...
Click to collapse
Im new to sprint. Do u have to have insurion 7$ per month thinggy??
TurboX2 said:
Im new to sprint. Do u have to have insurion 7$ per month thinggy??
Click to expand...
Click to collapse
No I don't. I am also more than 30 days into my activation and a new customer.
DanBergundy said:
Is it possible to replace the part? Seems like a pretty universal part.
Click to expand...
Click to collapse
Currently working on this. See my post on the first page.

WTF? Phone stopped charging all of a sudden

Hey guys,
I've had my GN for about a week now with absolutely no problems until tonight. I went to bed with my phone plugged up into the charger thru the wall and when I woke up it was still at 73%
Tried unplugging and plugging back it but the phone won't even detect that the charger is even plugged in. So I tried plugging it up to my computer and it still won't detect anything. The charger is still in perfect condition and I tried plugging into the car charger, but it will slowly charge.
you know when you plug in your usb cord to a computer or charger....that little icon on the top left pops up with the usb icon on the top left
well..i tried plugging in my phone to charge thru the outlet but it won't detect it so i took it out and tried to plug it thru the computer..but my cpu won't detect anything either
also
You know how when you plug it up to your computer and you hear that chime indicating that your has recognized it as a media dive. Well, my computer won't even pick it up / recognize it anymore
I've rooted this phone, but I've done nothing else with the phone. I rooted it last week, but did't have problems until last nite. It was charging just fine when I went to bed, but woke up and it just stopped charging
Just an obvious question so forgive me if you've already tried this. Have you done a battery pull to fully reset things and see if that helps? If it's a h/w problem it won't have any impact and probably means an exchange is in order.
tgmorris said:
Just an obvious question so forgive me if you've already tried this. Have you done a battery pull to fully reset things and see if that helps? If it's a h/w problem it won't have any impact and probably means an exchange is in order.
Click to expand...
Click to collapse
Yeah I'm doing that right now. I completely took out the battery and put it back it back in with no luck
I've been using the extended battery. SO i took that one out and replaced it with the stock battery and still no luck
What if I already rooted teh phone?
This is my first smartphone ................. I'm so freakin nervous right now
Did you try different cables?
pedmond said:
Did you try different cables?
Click to expand...
Click to collapse
Don't have another one; Like I said, this is my first smartphone
Weird; I currently have the phone plugged into my computer....it seems to charge just fine ONLY if I have it faced DOWN
Would that mean it is a cable issue?
try pushing the cable upwards to see if it makes contact...i had a problem with my usb cable and had to change it.
lilkhmerkid4u said:
Don't have another one; Like I said, this is my first smartphone
Weird; I currently have the phone plugged into my computer....it seems to charge just fine ONLY if I have it faced DOWN
Would that mean it is a cable issue?
Click to expand...
Click to collapse
Looks like it. Better than the alternative.
lilkhmerkid4u said:
Yeah I'm doing that right now. I completely took out the battery and put it back it back in with no luck
I've been using the extended battery. SO i took that one out and replaced it with the stock battery and still no luck
What if I already rooted teh phone?
This is my first smartphone ................. I'm so freakin nervous right now
Click to expand...
Click to collapse
you can always unroot the phone if you need to send it in. I would slightly jiggle the cable when charging, maybe its a loose charge port on the device itself.
Have you had a good look inside the phone's USB plug and the USB cable plug? There might be something stuck up inside one of them. If so, you can clean it up with 99% alcohol, or contact cleaner by dabbing some on a soft toothbrush and scrubbing it out. Phone off, battery out of course.
spywhite said:
Have you had a good look inside the phone's USB plug and the USB cable plug? There might be something stuck up inside one of them. If so, you can clean it up with 99% alcohol, or contact cleaner by dabbing some on a soft toothbrush and scrubbing it out. Phone off, battery out of course.
Click to expand...
Click to collapse
This phone is plastic! I wouldn't put 99% alcohol anywhere near it!
pedmond said:
This phone is plastic! I wouldn't put 99% alcohol anywhere near it!
Click to expand...
Click to collapse
You press the tip bristles up inside the usb connector and flick downward, avoiding other areas. And the brush doesn't need to be drenched. Alcohol won't phase it unless you spill it all over the device, the alcohol quickly evaporates...considering alcohol comes in a plastic bottle.
i had this problem with my stock phone.. turned off phone and it would charge... i let it go to 100 and did battery pull and worked fine ever since
Sent from my Galaxy Nexus using Tapatalk
man, spoke to soon..... been a while since it happend , but now its happening again...
charging while phone is off seems to do the trick....
what is also wierd is that i plugged it in while the phone was off for about 5 mins and turned on the phone.... it went from 12% battery to 45%
I've just been charging it faced down. Where is the cheapest place I can buy a whole new charger?

Galaxy Nexus not charging !!

My gnex is not charging..i plug in and the battery symbol doesnt show charging..when i check battery in settings it shows not charging instead of discharging.
Another thing is that if i switch it off and plug in the white charging symbol occurs but after an hour when i switch on the battery is at the same percentage..
pls help :'(
Ive had those same issues..I went to charge it on my car charger and it instantly began working. The very next day I tried my hone charger again and it would work..Crazy thing is when the home charger wasn't working for my GNEX, it would charge my girlfriends phone just fine!!
Sent from my Galaxy Nexus using xda app-developers app
tea_dub84 said:
Ive had those same issues..I went to charge it on my car charger and it instantly began working. The very next day I tried my hone charger again and it would work..Crazy thing is when the home charger wasn't working for my GNEX, it would charge my girlfriends phone just fine!!
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
http://productforums.google.com/forum/#!topic/mobile/RahZtFg39DU[1-25]
looks like many have this issue
Same happened with my friends nexus.. Any solutions...?
vjz567 said:
Same happened with my friends nexus.. Any solutions...?
Click to expand...
Click to collapse
no idea..this issue is very annoying
There's a goddamn thread a day on this
Not kidding. One day Galaxy Nexuses will go extinct because of this!
Sent from my Galaxy Nexus using xda app-developers app
Have had a charging issue as well, and solved it.
Hey there,
my SGN was not charging at all not even when turned off, started two days ago, the first evening it was only charging on one out of my three USB cables (each cable has its own wall charger).
Also my PC with "Win 8 Pro" was not recognizing my phone at all.
My first try was a bit stupid, but it worked, well for one day only. I bite on the USB cable, so the part that goes in the phone was a bit deformed, and the SGN was charging again. \o/
Next evening, I had the same problem again, but this time, non of my three cables was able to charge, even after further deforming tries.
My final solution was to use a needle, stick it in the USB port on the phone and bend the small "tongue" a bit up, so it was exactly in the middle.
My Phone was off and the battery removed. I put all together again and plugged the USB cable back in, it started charging while off.
Then I just turned it on, after booting was almost done, my PC told me that my SGN is connected and it was still charging.
I removed the cable, plugged it back in, several times, also on all three charger with its cables, finally my problem seems to be resolved.
btw. My SGN is from November 2011, so one of the first here in Europe.
I hope this can help some other with the same problem.
Kind Regards from Germany,
Milex84
MiLeX84 said:
Hey there,
my SGN was not charging at all not even when turned off, started two days ago, the first evening it was only charging on one out of my three USB cables (each cable has its own wall charger).
Also my PC with "Win 8 Pro" was not recognizing my phone at all.
My first try was a bit stupid, but it worked, well for one day only. I bite on the USB cable, so the part that goes in the phone was a bit deformed, and the SGN was charging again. \o/
Next evening, I had the same problem again, but this time, non of my three cables was able to charge, even after further deforming tries.
My final solution was to use a needle, stick it in the USB port on the phone and bend the small "tongue" a bit up, so it was exactly in the middle.
My Phone was off and the battery removed. I put all together again and plugged the USB cable back in, it started charging while off.
Then I just turned it on, after booting was almost done, my PC told me that my SGN is connected and it was still charging.
I removed the cable, plugged it back in, several times, also on all three charger with its cables, finally my problem seems to be resolved.
btw. My SGN is from November 2011, so one of the first here in Europe.
I hope this can help some other with the same problem.
Kind Regards from Germany,
Milex84
Click to expand...
Click to collapse
could u please post a photo of what u did? I've the same problem
Thanks
MiLeX84 said:
Hey there,
My final solution was to use a needle, stick it in the USB port on the phone and bend the small "tongue" a bit up, so it was exactly in the middle.
Kind Regards from Germany,
Milex84
Click to expand...
Click to collapse
I had the same problem, GNex quit charging. Fixed it by using a toothpick to gently move the "tongue" in the USB port up towards the LED (screen side). I used a wooden toothpick as I didn't know what would happen if the connectors shorted using something metal.
Apparently, moving the USB plug around when it is in the port can move things out of alignment. Very easy fix, takes less than one minute. You could use a plastic pen cap or whatever you have lying around as a tool.
If you are under warranty, you could always ask for a replacement.
I had this problem a while back, first only some chargers would work and finally none of my chargers worked. In my case it seems like the problem was pocket lint tightly packed at the back of the usb port. The lint was grey and so tightly packed that I couldn't see any thing wrong. I used a fine tooth pick and got a good size wad out and the charging problem was solved. I always thought that the lint prevented the usb cable to be fully seated but maybe I bent the "lip" while trying to get the lint out
Sent from my Galaxy Nexus using Tapatalk 2
Well, I've left my phone on charge with the adapter charger and it was recharged. Now it seems to work also through usb
I got a new Gnex today because of this same issue. It would randomly not charge no matter what charger is was using. What's weird though is I never had an issue transferring files to my Mac and vice versa.
Sent from my Galaxy Nexus using Tapatalk 2
Jolle_1 said:
I had this problem a while back, first only some chargers would work and finally none of my chargers worked. In my case it seems like the problem was pocket lint tightly packed at the back of the usb port. The lint was grey and so tightly packed that I couldn't see any thing wrong.
Click to expand...
Click to collapse
had the same issue, was charging only on PC-USB, I used a safety pin and removed a lot of lint. Works fine now.
britoso said:
had the same issue, was charging only on PC-USB, I used a safety pin and removed a lot of lint. Works fine now.
Click to expand...
Click to collapse
Thought that was lint but in my case even removing the lint it wont charge CORRECTLY -- with the original charger (it was uncharging after some movement).
Then I realize that forcing the usb plug to go more inside the USB port it works. What I did: Removed the black protection because it block the plug to go more inside the phone port. It's now metalic (lol) but not a problem of charging anymore.
I'd buy some heat shrink tubing for that before you cause a fire .
Sent from my Galaxy Nexus using Tapatalk 2
Sometimes it happens to me when battery's charged at 98-99%. Don't know the reason, and what I can do is to remove cable, reconnect it
dbleti said:
Sometimes it happens to me when battery's charged at 98-99%. Don't know the reason, and what I can do is to remove cable, reconnect it
Click to expand...
Click to collapse
Unfortunately, all that really does is shorten the battery's life. There is no benefit to forcing it to that feel good display of 100%.
Sent from my Galaxy Nexus using Tapatalk 2
Here's my full experience with my Galaxy Nexus charging problem --
I bought this one eBay, came with 4.1.2. Didn't even test charging before I updated it to stock 4.2.2 and rooted it, so I'm not sure if the problem developed after my software update, or if it always had that problem. The eBayer said he didn't know anything about it. I'm on stock rooted 4.3 now, and the problem persists.
The phone has never charged on any of the several AC adapters I've tried. These have been between 250ma and 1A, and they wouldn't work whether the phone was on or off. It would consistently charge when connected to my desktop computer, but that all changed a few weeks ago when I changed out my computer's power supply. Now, the only one trick I've found is to turn on WiFi, BT, GPS, and put the screen at 100% brightness, then plug connect my computer's USB cable, and it will go into charging mode about 35-50% of the time. This works OK, but one extra annoying bit is that when the battery reaches 100%, it stops charging, and won't start again until I do my little trick and replug the USB.
I tried replacing the USB port, but that didn't fix anything. As far as I can tell, that's the only part that can be easily replaced by a normal person. I'm basically managing this by swapping in batteries charged by an external charger.
Got major issue all of sudden and phone won't start anymore
I have been tweaking with my phone customizing it for like one year and didn't had any problem. I flashed with KitKat gummy ROM and then reverted back to 4.3 stock jellybean using ROM manager installed previous saved 4.3 stock rooted ROM.
Further installed clean master and did some advanced cleaning of cache files. WELL after reverting back I started witnessing some major flaws with battery charging status earlier with KitKat I wasn't using any battery saver app but after reverting back to 4.3 I installed DU battery saver and it would like take ages to charge my battery like 7-8 hrs but I wasn't paying much attention to this. I did some advanced cleaning with clean master, but anyways that won't clean any system files that would hinder the functionality of phone right?Problem started cropping up as I detached my power cable without switching off the supply ( even though I had done this previously many times before) , phone flickered/froze and switched off and won't start without external power supply even though i had 57% battery charge that too showed random status, sometimes 0% and sometimes 50+ %. This went looping for sometime then like it won't switch on even with power supply, just showing for a sec the battery symbol with bolt sign when the charging cable is inserted and going blank within 5 sec . It would show the battery icon sometimes and sometimes no sign just plain blank..
Well I tried different ways as suggested like pushing the small tongue inside USB to middle or attaching to laptop w/o battery and putting back n starting but all in vain, no response.
I am not sure any major fault has cropped in the charging circuit or is the phone bricked? Battery dead?
Guys do give some suggestions.. I have been charging using diff usb cables, no response but just that battery symbol for 5sec n going blank..even though i have been charging the phone is getting heated..but does that imply anything?
do provide some insights guys
Thanks in advance!
Once it worked and now not working
MiLeX84 said:
Hey there,
my SGN was not charging at all not even when turned off, started two days ago, the first evening it was only charging on one out of my three USB cables (each cable has its own wall charger).
Also my PC with "Win 8 Pro" was not recognizing my phone at all.
My first try was a bit stupid, but it worked, well for one day only. I bite on the USB cable, so the part that goes in the phone was a bit deformed, and the SGN was charging again. \o/
Next evening, I had the same problem again, but this time, non of my three cables was able to charge, even after further deforming tries.
My final solution was to use a needle, stick it in the USB port on the phone and bend the small "tongue" a bit up, so it was exactly in the middle.
My Phone was off and the battery removed. I put all together again and plugged the USB cable back in, it started charging while off.
Then I just turned it on, after booting was almost done, my PC told me that my SGN is connected and it was still charging.
I removed the cable, plugged it back in, several times, also on all three charger with its cables, finally my problem seems to be resolved.
btw. My SGN is from November 2011, so one of the first here in Europe.
I hope this can help some other with the same problem.
Kind Regards from Germany,
Milex84
Click to expand...
Click to collapse
Thanks for the awesome solution. It worked for me before a week. I faced the same problem and now this trick is not working for me ;(. Please help me out.

Moisture Detected Error

I picked up my Note 10+ about 3 weeks ago. Last Friday I ran my battery to 6% before I got to my car where I had a charger. Finally plugged in my phone and it was charging extremely slow (1-2% in 20 minutes of driving, no usage screen off). I have a duel USB plug, so I switched to the other plug. Right when I plugged it into the other one, I got the moisture detected error. Restarted the phone, and right at boot there's a notification talking about waiting for connection to a PC or something. It's never been connected to a computer mind you. The moisture detected error hasn't gone away since. I've gone as far as doing a full factory reset.
My question is; is there a fix or do I have to call Samsung for a hardware issue?
This sounds like maybe some dirt got inside USB port and is shorting a pin, or lint makes bad connection? Before resetting or doing something drastic first I would try another wire, then I would blow some clean, dry air into USB port to clean it. Use flash light, maybe can see some obstruction? If that don't work clear cache, then reset, then trip to Samsung in that order. This is all assuming the USB port is not actually wet, but I guess that would be the first thing and already checked.
bkmstr said:
I picked up my Note 10+ about 3 weeks ago. Last Friday I ran my battery to 6% before I got to my car where I had a charger. Finally plugged in my phone and it was charging extremely slow (1-2% in 20 minutes of driving, no usage screen off). I have a duel USB plug, so I switched to the other plug. Right when I plugged it into the other one, I got the moisture detected error. Restarted the phone, and right at boot there's a notification talking about waiting for connection to a PC or something. It's never been connected to a computer mind you. The moisture detected error hasn't gone away since. I've gone as far as doing a full factory reset.
My question is; is there a fix or do I have to call Samsung for a hardware issue?
Click to expand...
Click to collapse
You probably got the phone wet. That should go away after a day or so, it's Samsung's safeguard against damage to the phone but it definitely is annoying. When I had my S8+ I would get that every so often after being in the pool with it. I always used wireless charging so the error never bothered me.
pete4k said:
This sounds like maybe some dirt got inside USB port and is shorting a pin, or lint makes bad connection? Before resetting or doing something drastic first I would try another wire, then I would blow some clean, dry air into USB port to clean it. Use flash light, maybe can see some obstruction? If that don't work clear cache, then reset, then trip to Samsung in that order. This is all assuming the USB port is not actually wet, but I guess that would be the first thing and already checked.
Click to expand...
Click to collapse
Tried all those, was hoping there was something else instead of waiting for Samsung to send me a new (possibly refurbished) one.
ajsmsg78 said:
You probably got the phone wet. That should go away after a day or so, it's Samsung's safeguard against damage to the phone but it definitely is annoying. When I had my S8+ I would get that every so often after being in the pool with it. I always used wireless charging so the error never bothered me.
Click to expand...
Click to collapse
It happened Friday, it's now Monday. If it were water it would have popped up right when I plugged it in the first time, not after switching USB ports in my car.
bkmstr said:
Tried all those, was hoping there was something else instead of waiting for Samsung to send me a new (possibly refurbished) one.
It happened Friday, it's now Monday. If it were water it would have popped up right when I plugged it in the first time, not after switching USB ports in my car.
Click to expand...
Click to collapse
Power off phone, plug in charger and then boot up phone while connected to charger.
Sent from my God Mode 8
This is a long known issue since type c ports appeared, at least with samsung S and note devices, I encounterd it in my note 7 and 8, it is very hot and humid where I live, any lint or tiny piece of debris can collect moisture, in my case I just cleaned the port by blowing air into it, on a regular basis
I experienced this behavior with my old Note 9 now and then. There was no moisture. The only solution was restart.
I had this problem on my note 9.. Did blow dry.. Factory reset.. Changing charger cable n every possible solution mentioned online.. Dint help..
Middle of a night some weird idea struck suddenly! i WASHED the usb port under running water.. Let it dry till morning n plugged the charger.. Voila! Problem gone that never returned!
This is what happened to me on my Note 9. I found this solution somewhere but can't remember where.
Go to Settings>Apps>Go To Menu Icon and select Show System Apps>scroll to USBSettings>Click storage>Clear Data & Cache.
Hope this helps.
note 10+ got an update last night and after that this message hasnt went away. Ive tried every solution here different cable, alcohol, toothpick, qtips, clearing cache on USB settings EVERYTHING. Nothing has worked how do I disable this stupid ****. The alarm is annoying and my phone is now at 5%.
Anyone?
Apathy772 said:
note 10+ got an update last night and after that this message hasnt went away. Ive tried every solution here different cable, alcohol, toothpick, qtips, clearing cache on USB settings EVERYTHING. Nothing has worked how do I disable this stupid ****. The alarm is annoying and my phone is now at 5%.
Click to expand...
Click to collapse
You've gotta give XDA users a little more than 2 hours...
If your hardware is faulty, which it now unfortunately sounds like, your only option is to speak to Samsung.
If the port is dry and free from debis, there isn't much else to do.
Spammy is at it again, Anyway to remove the charing notification that dims the screen and appears in the middle of the screen?
Charing cable is loose and when driving it keeps dimming the screen while trying to use GPS, man Spammy your a big time FAILURE !!
Just ran into this problem tonight.....googled, tried all the force close/clear data etc solutions and none worked....then stumbled across my post on the 1st page....did that and it instantly worked......
Power off phone, connect charger and then (instantly) press power button for 2 or 3 seconds...(in my experience, hold it for less time then would constitute a boot up sequence) ....it then immediately showed the "powered off" charging ring with percentage.. then i did a longer press to get it to boot....all is well now, charging again.
hkkanha said:
I had this problem on my note 9.. Did blow dry.. Factory reset.. Changing charger cable n every possible solution mentioned online.. Dint help..
Middle of a night some weird idea struck suddenly! i WASHED the usb port under running water.. Let it dry till morning n plugged the charger.. Voila! Problem gone that never returned!
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Click to collapse
Some sort of contamination. Good fix.
Best to use distilled or RO water.
A anhydrous isopropyl chaser rinse afterwards perhaps as well.
The warning is a good safety feature; charging with wet contacts can greatly accelerant corrosion and short out or damage contact surfaces. Sweat has a lot of sodium chloride in it too, not what you want to have on 2 metal surfaces with a voltage potential between them.
I had it activate once from rain. Lol, no port cover.
Carefully used a blower bulb to help it dry. The warning normally should clear once the moisture is gone. Do not use high pressure compressed air.
Low pressure, dry air will most times do the trick if mere moisture exposure is the cause.
slicric said:
This is what happened to me on my Note 9. I found this solution somewhere but can't remember where.
Go to Settings>Apps>Go To Menu Icon and select Show System Apps>scroll to USBSettings>Click storage>Clear Data & Cache.
Hope this helps.
Click to expand...
Click to collapse
does not work
ytheekshana said:
does not work
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Click to collapse
Follow directions in my post (post #14)
Sent from my [device_name] using XDA-Developers Legacy app
louforgiveno said:
Just ran into this problem tonight.....googled, tried all the force close/clear data etc solutions and none worked....then stumbled across my post on the 1st page....did that and it instantly worked......
Power off phone, connect charger and then (instantly) press power button for 2 or 3 seconds...(in my experience, hold it for less time then would constitute a boot up sequence) ....it then immediately showed the "powered off" charging ring with percentage.. then i did a longer press to get it to boot....all is well now, charging again.
Click to expand...
Click to collapse
That's crazy, I've also tried everything, (cleaning, resetting etc) and nothing worked, but this tip worked. I had to try 3/4 times because the timing is very important but right now is charging, let's see if it will last or the problem will come back again.
In the meanwhile, thanks man!
I solved it going to download mode, disconnecting device, restarted and connected to the battery charger...
it's very strange
Inviato dal mio SM-N975F utilizzando Tapatalk
One more thing to note (ha!)
The other day when i had this issue and fixed it, it happened again....after resetting it a 2nd time i plugged in and slightly wiggled charger plug....and sure enough it popped up again.....i immediately assumed my charging port was going bad...while Google-ing the replacement method i stumbled across a YouTube video where the guy mentions using a pin to "dig" around the sides of the charging port...and sure enough out popped a good amount of pocket lint...once cleared out, no more wiggling and no more error....So definitely give that a shot if the problem seems to persist after clearing the message. Saved me a headache and some dough!
Sent from my [device_name] using XDA-Developers Legacy app

The moisture detected issue

So I am also facing this,
I searched the whole internet (including everything on xda obv) for a solution and nothing worked.
I had this problem that come and go from time to time, but I thought it is because I live in a humide city. I just wait for like 30 minutes and it is gone.
But this time it is different, It occurred after I put the original headset in my phone two days ago. Waited around 2 hours for the error to go. Yesterday, I noticed that I no longer have the fast charging capabilities, only charging (double of the required time to fully charge).
Today the error does not disappear, I cannot plug the headset or connect my phone to my computer, nor charging it via usb cable. This error is annoying and I cannot contact the samsung store due to lockdown. Is there someone who managed to solve the issue without losing the warranty ?
I have other original usb type-c cables at home, none of them is working and all of them are working in my wife's s8+, so definitely it is not a cable problem (and there is no moisture also, my phone had never been in water).
Thanks in advance.
incepter said:
So I am also facing this,
I searched the whole internet (including everything on xda obv) for a solution and nothing worked.
I had this problem that come and go from time to time, but I thought it is because I live in a humide city. I just wait for like 30 minutes and it is gone.
But this time it is different, It occurred after I put the original headset in my phone two days ago. Waited around 2 hours for the error to go. Yesterday, I noticed that I no longer have the fast charging capabilities, only charging (double of the required time to fully charge).
Today the error does not disappear, I cannot plug the headset or connect my phone to my computer, nor charging it via usb cable. This error is annoying and I cannot contact the samsung store due to lockdown. Is there someone who managed to solve the issue without losing the warranty ?
I have other original usb type-c cables at home, none of them is working and all of them are working in my wife's s8+, so definitely it is not a cable problem (and there is no moisture also, my phone had never been in water).
Thanks in advance.
Click to expand...
Click to collapse
i got this once 2 days ago when i clean my mobile with cleaner coz of corona , and some cleaner get inside the type c hole , than i use hairdresser and after 30 minutes the msg gone , now iam attention while clean my mobile , hope i help
Sent from my SM-N975F using Tapatalk
You can try a can of compressed air and blow it into the port to see if that helps. Other things you can try is a factory data reset, put the phone into a zip lock bag with some white rice (leave it in there for a few hours cuz the rice will help pull moisture from the phone) or just waiting to see if it clears up on it's own.
You might also have a USB port on the phone that has failed, which means you will need to have the port replaced.
carlitobahsoun said:
i got this once 2 days ago when i clean my mobile with cleaner coz of corona , and some cleaner get inside the type c hole , than i use hairdresser and after 30 minutes the msg gone , now iam attention while clean my mobile , hope i help
Sent from my SM-N975F using Tapatalk
Click to expand...
Click to collapse
Thanks for your answer. I am really clueless about what to do to my phone :/
The message can arbitrary disappear after several but once I plug my headset that is working normally in my laptop or in the s8+, I get the message back and it won't disappear. It has been 2 days in a row now while it is on my phone and can't plug anything in the usb-c.
scottusa2008 said:
You can try a can of compressed air and blow it into the port to see if that helps. Other things you can try is a factory data reset, put the phone into a zip lock bag with some white rice (leave it in there for a few hours cuz the rice will help pull moisture from the phone) or just waiting to see if it clears up on it's own.
You might also have a USB port on the phone that has failed, which means you will need to have the port replaced.
Click to expand...
Click to collapse
I did everything except the factory data reset, because I find it is meaningless to remove all my data because some port is not going well.
The problem is that the issue may go arbitrary but two things to note:
1. If I plug my headset I get it again (the headset is working normally in all other devices).
2. It won't super fast charge (only fast charge, which get 2 hours to fully charge rather than the usual one hour).
incepter said:
I did everything except the factory data reset, because I find it is meaningless to remove all my data because some port is not going well.
The problem is that the issue may go arbitrary but two things to note:
1. If I plug my headset I get it again (the headset is working normally in all other devices).
2. It won't super fast charge (only fast charge, which get 2 hours to fully charge rather than the usual one hour).
Click to expand...
Click to collapse
A software setting (database, config file, etc) that goes bad or gets corrupted can effect the charging functionality. In one case before when I ran into similar issues the solution was a factory data reset.
Also you might have a failing USB port on the phone, since you mentioned the issue happens when you plug your headset in and your charging speed has been impacted. You could try different charging cable and/or headphone to see if the issue(s) persist.
I was ready to cremate the thing to get rid of the water issue.
I have remedied it ( I think )
This is the Logical remedy.
Since it has nothing to do with usb cables.
Look at the phone ports..all along the bottom and a couple on top.
TAPE THEM OVER...!!!
So NO moisture can get thru.
So when the moisture warning has gone away..Plug in your charging cable...And tape all along the bottom cut the tape nice so it allows room for the cable .
I have not had an issue..Since
And why should I, ?
Logic says ...there is nowhere for moisture to be detected if all ports are Covered
LOGIC WINS
And Samsung should dial down the sensitivity!!
People will die or have died / Because they could NOT charge their phone to call emergency Services

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