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Hi everyone.
Received may phone yesterday. Powered up and did all the wizard stuff (date, time, GMT, etc).
Phone booted into Sense interface. Took a look at some menus and decided to turn off the phone (I was at work and had no time to let it charge). Then the first bug. After trying to power off, the HTC screen froze. Had to take the battery off.
Came home and tried again. Froze on the HTC screen on start up.
Looked for some info on Google and found a lot of people with similar problems. Some answers (including here) pointed to a volume down + power action, followed by a clear storage option.
Did that.
The phone buzzed seven times on HTC screen and froze again.
Tried fastboot, froze.
Tried clear storage again, froze.
What's my option beside that?
All I found is this same procedure.
Tried with and without the SD card. With and without SIM card. With battery, with USB cable, with both...
Always freezing on the HTC screen.
After some minutes on the HTC screen the phone seems a little warm.
I didn't root it, so it had Android 2.1 on it. Didn't change a bit. It's quite difficult to find someone with a problem like this (can't even get to theSense UI) without haven't tried to root.
Any help is really appreciated.
Thanx.
This all points towards hardware failure/production faults so don't even bother with fixing it yourself. Just take it back to the store you bought it or send it to HTC for repair.
Damn, that sux! :/
My first HTC phone.
Never had any problem with my X10 mini. Just wanted a bigger screen.
I don't like Motorola and Samsung Galaxy seems too big.
Have to think now about getting another Desire.
Thanx for the reply.
Out of interest, how long did you wait on the HTC screen? It can take a few minutes to boot on the stock ROM
Some good minutes.
Why buy a new one, this should be under warranty? Did you bought this one second hand?
You cloud try to run a RUU but if it's a new phone I wouldn't bother with because it increased the chance you brick it and lose the warranty.
I bought it on an ebay like site.
I already contacted the seller and she asked me to send it back. But I was hoping I could do something to make it work.
Unfortunately she doesn't have another one to send me. So I'll get a refund for now.
The seller told me she can get another Desire only on February 15th.
I don't know if it's worth the wait.
I can ask for a refund and buy from another seller right away. And I think it's better, because I can't stand waiting so long for something I already paid for.
Background: Very familiar with the Eris, rooted it, flash ROMs frequently, never had an issue.
So I bought the phone on eBay, only issue was the phone was a bit beat up and the screen had been replaced. No big deal. Turned it on everything was fine, worked for about a day, then I decided to flash another ROM. Flashed the ROM and the phone would reboot every time I got to the lock screen UNLESS I had signal, then it would work. This issue happens to EVERY ROM I flash. I wiped cache,dvlik-orwhatever, full wipe, everything each time I would flash a ROM, and none of them have been stable. After flashing the first ROM I also ran into the turn off and vibrate 5 times with a flashing green light problem. I have gotten out of this twice with the USB pull method. I have researched these issues, I have tried flashing quite a few ROMs, and nothing seems to work flawlessly. Is the DI just a terrible phone or do I just have a bad unit? The main issue seems to be with signal, such as if I go from airplane mode on to off it will reboot and then get stuck in a boot cycle and the issue with flashing the phone and having to have signal before I can unlock the phone.
I am currently about to flash the PB31IMG to see if it will resolve the issues and then attempt to re-root. Any advice would be greatly appreciated as nothing has seemed to work so far. I would key you into what I have tried but I don't remember. Basically all the things to fix the 5 vibrate issue and general flashing woes.
Update:
Still no good. Flashed the PB31IMG via vol. down and power and it still did a reboot. Unlocked, got to the white HTC screen, and restarted. Booted the second time, got to the lockscreen, and rebooted before I could even slide down the unlock. Third reboot, got to activation this time, then it rebooted. Fourth reboot, go to activation, then rebooted. Fifth reboot, got to lockscreen, then rebooted before I could slide down.
So yeah. basically you can see what I am dealing with. And it is not fun. I have tried SD card in, SD card out. Just did its 6th reboot, didnt even get to the unlock screen before rebooting.
UPDATE 5/3:
Link to the video of whats happening. Nothing special and I recorded it with my Eris, but you'll at least see the timing of the reboots and what not. And ignore the breathing. lol. Just turn off the sound. Right after the video ended it did a 5 vibe. Pulled the battery and now it's just doing bootloops.
I have never had the random reboots before, at least not at the rate and consistency you have been. To me it sounds like something went wrong in the rooting process and I would recommend unrooting and rerooting.
As for the flashing green light and 5 vibrates, I have so insight on this. It can happen if you press power and Vol+. I think it puts it in a safety mode and the only way to get out of it is a battery pull. So if you ever get stuck in a situation like this wait 10 minutes and try to turn it back on normally. If this doesn't work try booting into hboot (power + vol down) if this doesn't work power + vol up has worked for some people too.
There are cases however, where battery pulls don't help either. And no matter what the person tries the phone won't turn back on. This is a hardware problem and the only way to fix this is getting a new phone.
Dhessler5 said:
I have never had the random reboots before, at least not at the rate and consistency you have been. To me it sounds like something went wrong in the rooting process and I would recommend unrooting and rerooting.
snipped.
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Would flashing the PB13IMG in Hboot unroot it or would I need to follow the guide? Just curious as I have never unrooted before, but I do know there is a guide for it.
The 5 vibrate thing is under control, it just has happened so I wanted to make it known.
And thanks for the info.
I would follow the guide for it, it would be the easiest and safest way and if you run into any problems they would be able to help you out and know exactly what to tell you. I have yet to unroot too so I don't want to tell you something without being 100% sure so I recommend the guide.
Alright, so it turns out flashing the image I flashed via Hboot is a way to unroot. :/ And that is when I got all the reboots in the beginning (the ones specifically posted, its not the first time). I am going to flash again once more to see if I can get a flawless start.
Still no good, flashed it again via Hboot and it restarted again. This timeat the white HTC screen after unlocking but before activation. :? Hm. Better than nothing, after the first reboot it fully loaded and everything is fine so far. Lets just home it doesn't slowly begin to degrade like last time.
A while ago while running the peanut stock ROM, every time my phone would reboot some apps would loose information (such as log in) and I was eventually unable to access the EPST settings.
If you rerooted your phone you could try to go into hboot and then recovery and "fix permissions." I am not sure if this will do any good but it couldn't hurt.
Also if it is unrooted you could try to bring it in to Verizon and see if they will give you a new phone or a restored one.
Make sure you have the stock Rom if you bring it back to Verizon also
sent from my dinc
sorry to hear this happened on an ebay phone... I've had it happen to 3 of mine... warranty took care of it since I'm still within my date. but after one year what do I do? luckily I bought my bros early upgrade meaning the Inc2 will suffice until april 2012
ohh yea my point sorry: I had an Eris before the Inc. //////had many problems after 5 they gave me the Inc if I agreed to drop my current one year contract and get a new two year paying the two year price PLUS got credited $199 for the Eris, and got to keep it, so I thought I made out until I realized this phone isn't gunna last two years. ANYWAY. I bought the Eris off Ebay, they gave me warranty after warranty no problem, best of luck
I have had my Inc for a year and have not had any issues. I would say you bought a bad model from someone on eBay. The 5vibration green light is indicative of a hardware failure and I have not seen anyone have a fix for it.
Sorry to say but I have seen no one, NO ONE recovery from the 5 vibs of death. From what I have gathered it is some sort of qualcomm download mode and I know of no way out. I have a feeling it is caused by pressing the vol + and vol - and power while trying to get into hboot.
This is just an uneducated guess. If your willing to part with the device I would love to get my hands on a 5 vibs phone.
Since it happens when the phone loses the signal, I'm wondering if it might be a radio issue. Which radio version is installed? It could be incompatible for your area/ROM/whatever.
Another thought: you said the screen was changed out. It is very possible that the kernal installed won't work for an lcd screen.
Anyway, more things to check and to test. Good luck!
mine always happened when i accidently pushed the vol + instead of vol -
twice it happened
ACD168 said:
mine always happened when i accidently pushed the vol + instead of vol -
twice it happened
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That should be 3 vibs, not the 5.
they both won't work after wards thought as far as my testing.. had to get warranty replacements
I remember reading Chingy fixed 5 vib. It's not the end. I've seen other people fix it with ruu.
I couldnt fix mine when I got the 5 vibrations and I tried everything. My theory is that it has something to do with a messed up kernel flash since the baseband and kernel are apparently linked and I saw somewhere that flashing the same baseband 2x will cause this. It happened to me when I tried to flash a kernel twice (the first time it failed), some people could be getting this when flashing roms since they install new kernels also.
You can flash radios and kernals twice. There was one leaked radio in the past that caused problems from being flashed twice, but it isn't typical
Edit: I think chingy said something about trying a hundred different things, but eventually he got it to work by connecting to PC with battery removed. I could be wrong though because I read that post months ago. I know he got it working again by wiping system and starting fresh
I had the 5 vibs on mine a few weeks ago. It was an unfortunate event. I had the phone for almost a year, bought it new too. I had probably flashed at least a hundred times (thank you nighties for feeding my ROM flashing addiction) but I digress.
I was at work when it happened. If I remember right I believe I was re-installing a pandora apk when my phone did the vibs and led. As an fyi it is the same apk I am using now and it works fine. I initially thought oh well I'll fix it when I get home, surely someone has the answer...sadly not. I spent quite a while searching threads and google to no avail.
I was able to get it unrooted through hboot tho. I was also able to get it to boot when usb was connected to my PC, but as soon as I unplugged it would do the vibs again.
I don't like to admit defeat, but I had clearly lost. I called and got a replacement device sent (and an extended battery because the guy thought it could have been a battery issue, lucky me)
All I can do now is hope it doesn't happen again, but if it does hello warranty man. If someone does find a fix I would love to know about it for future reference.
Sent from my ADR6300 using XDA Premium App
Trifurcated said:
I had the 5 vibs on mine a few weeks ago. It was an unfortunate event. I had the phone for almost a year, bought it new too. I had probably flashed at least a hundred times (thank you nighties for feeding my ROM flashing addiction) but I digress.
I was at work when it happened. If I remember right I believe I was re-installing a pandora apk when my phone did the vibs and led. As an fyi it is the same apk I am using now and it works fine. I initially thought oh well I'll fix it when I get home, surely someone has the answer...sadly not. I spent quite a while searching threads and google to no avail.
I was able to get it unrooted through hboot tho. I was also able to get it to boot when usb was connected to my PC, but as soon as I unplugged it would do the vibs again.
I don't like to admit defeat, but I had clearly lost. I called and got a replacement device sent (and an extended battery because the guy thought it could have been a battery issue, lucky me)
All I can do now is hope it doesn't happen again, but if it does hello warranty man. If someone does find a fix I would love to know about it for future reference.
Sent from my ADR6300 using XDA Premium App
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Click to collapse
I think the 3, vibrate and 5 vibrate are connected because both times I had the 3 vib I had the same problems, would turn on when connected to usb then 3 vib and green flashing light... weird.
The phone started restarting on it's own a few days ago. Only one day has passed and then it stopped going over the booting process and got stuck there. It gets really hot and freezes.
Tried getting it into recovery mode and it freezes there aswell. Had some pictures i wished to save but seems theyre gone now.
Everything is stock , GSM 4.0.1 android.
Anyone else had this kind of problem ?
I have the same problem. My phone has 1 week, I was playing for one hour, and then, it restarted and never passed again from the "Google" logo, and it freezes here and in the recovery (with strange colours). It seems a graphic card failure, I don't know.
I called to Vodafone, and waiting for a new Galaxy nexus.
Mine froze at the "google logo". Tried recovery and all sorts of things. But it was as if the flash had gone missing.
I returned it and the service shop replaced the whole motherboard as it was defect. It sucked but I'm hoping that I won't have the same issue anymore.
Hey guys, My acer iconia tablet was working fine since I bought it, then suddenly it was lagging, crashed, then I tried turning it on, it was stuck on the acer logo. I left it there for about 10-20 minutes, and it was still there. I tried hard resetting it, holding Power+Volume down, but that only brought me to this android guy lying down with a ! sign in a red triangle. Then , I left it alone for 5 minutes trying to boot it up, and it worked, everything was fine. I tried going into an app, but it crashed again then I tried to turn it on again after an hour, and it was stuck on the android logo this time. Now, here I am trying and trying, but its just at the acer logo. My mom is going to kill me if I tell her about this, so I need to fix it asap. I would greatly appreciate it, thanks!
Gladius_Crafter said:
Hey guys, My acer iconia tablet was working fine since I bought it, then suddenly it was lagging, crashed, then I tried turning it on, it was stuck on the acer logo. I left it there for about 10-20 minutes, and it was still there. I tried hard resetting it, holding Power+Volume down, but that only brought me to this android guy lying down with a ! sign in a red triangle. Then , I left it alone for 5 minutes trying to boot it up, and it worked, everything was fine. I tried going into an app, but it crashed again then I tried to turn it on again after an hour, and it was stuck on the android logo this time. Now, here I am trying and trying, but its just at the acer logo. My mom is going to kill me if I tell her about this, so I need to fix it asap. I would greatly appreciate it, thanks!
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It can't be fixed by anyone besides Acer, it has to be sent in. If it helps, its nothing you did, acer used a known faulty memory chip and it just randomly dies. Acer will repair it for free if it's under warranty.
Sent from my Galaxy Nexus using Tapatalk 2
Good luck to you. Mine just died for the second time today. I'll be calling Acer tomorrow. I have about a month left on warranty.
Acer Tablet
And what if I don't have a warranty? Hopefully there is another way. I am assuming that if the SNID number keeps saying it's incorrect, that the warranty is run out.. I bought it from someone so I don't even think there is a warranty.
Gladius_Crafter said:
And what if I don't have a warranty? Hopefully there is another way. I am assuming that if the SNID number keeps saying it's incorrect, that the warranty is run out.. I bought it from someone so I don't even think there is a warranty.
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Acer doesn't really care who bought it, just its warranty period of 1 year. Incorrect means incorrect, not that warranty expired, check for typos and using like a L for a 1 or zero for O etc.
If you don't have a warranty you will need to locate and change the system board yourself or have someone do it for you. No other way, board MUST be replaced.
Sent from my Galaxy Nexus using Tapatalk 2
Dissappointed
Wow. I just entered the serial number in, and it expired a few months ago...
I cant afford to pay 100$ for a motherboard.. Im out of luck. I hate acer products -_-
Hello! I'm new and this will be my first post lol
alright the problem is this, I bought an HTC Incredible from ebay (1 week ago I am new with android) i was trying to bypass the activation and then it just suddenly reboot
it was new i asked for help everywhere but no one could help me, later I found a tutorial how to root it I unlocked it and S off and then installed Cyanogen 7.2.0 but it didnt help, now if i want to use my phone i have to take out the battery for almost 1 hour and it will boot normally if i dont do that it will go into a loop showing just the "HTC Incredible white screen" when i take out the battery and it finally boots it works just for 1 or 2 hours and then it reboots again, then i have to take out the battery because it will go into the freaking loop again.
I've tried everything, I've erased the cache and wipe all the phone, I've tried factory reset, installed different custom roms, all this things I did it from Clockworkmod and nothing helped, I'm so frustrated i don't know what to do anymore.
Maybe you guys know something like a patch so it will help it to not reboot.
my original dinc had random reboots when it would get warm. does your phone feel warm when you put your hands on the front and back of the phone? I know you can feel some heat when it reaches over 105F.
kind of
Shinyhead said:
my original dinc had random reboots when it would get warm. does your phone feel warm when you put your hands on the front and back of the phone? I know you can feel some heat when it reaches over 105F.
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yes a little bit, right now it has been working for 3 hours but i haven't touch it a lot, I am 100% sure it will reboot soon and then it will come back to the Boot Loop
solution lol
ZRHCKR said:
yes a little bit, right now it has been working for 3 hours but i haven't touch it a lot, I am 100% sure it will reboot soon and then it will come back to the Boot Loop
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believe it or not, i left the phone in the fridge for 2 minutes and it worked again, now everytime that it reboots i put it on the fridge lol