Shazam app not showing "Connect to Spotify" - ZenFone 2 Q&A, Help & Troubleshooting

Hello everybody,
I hope to bump into someone with the same issue.
I got a ZE551ML 32GB, installed Shazam app, restored my taglist, wanted to restore Spotify connection, but I can't see "Connect to Spotify" option in settings.
It just shows "Connect to Rdio" - it doesn't check for the apps to be installed, so it shows that even if i don't have Rdio app on my phone.
I'm a Spotify Premium user, I was loving this feature on my previous Nexus 5, so it's a bit annoying.
Since I love this phone, I suggested it to some friends who bought it as well: all of them have the same issue.
This is still happening, since the day I bought my phone.
I opened a ticket to Shazam, they checked for the version of the phone (I live in Italy, phone is official WW version with 2yrs Italian warranty), checked for SIM card provider (I had two SIM cards, both from italian providers, H3G and TIM), checked for the latest version both of app and firmware. Nothing to do, "it should just work" they said.
I sent an e-mail to Asus support, but they replied they can't cover third party issues.
I replied that's not true, because on many new firmware's release notes, you can easily find something like "improved/fixed 3rd party app compatibility/issues", like for WW_2.18.40.12 release notes, where you can find "8. Fixed 3rd party app issue.".
I was hoping this was referring to my ticket, but no luck.
Opened a thread in official Asus forum, just one user replied having the same issue, but no replies from Asus.
It's bit old nowadays, but nothing has changed since then, even with latest updates both of app and firmware.
Since nothing changed even after latest OTA WW_2.20.40.63 and latest Shazam upgrade to 5.9.0-150904, I finally decided to go Cyanogen.
After flashing CM12.1, big suprise: installed Shazam app and... nothing has changed!
It just keeps showing "Connect to Rdio" but not "Connect to Spotify".
I can't figure out on which side the issue is.
Sorry for not posting sources but I'm not allowed yet to post links.
Thanks for reading.

Hi Soleinvisibile.
I'm in France and I'm having exactly the same problem. It seems like the problem just doesn't exist since I can't barely find any clue about this. It's quite incredible...
It's no big deal but it's quite annoying, this feature was the reason I used Shazam. It really seems to affect only Asus Zenfones so I just don't understand what is going on...
I know it won't help, but you're not alone! We can try to keep in touch here if any info comes out. Thanks for your attention. Bye.

Hi Cheumeuneu,
Thank you so much for your reply!
My post was quite verbose and I thought to shorten it, I guess its lenght wouldn't help to let the issue come out, as evidenced by zero replies since.
Anyway same for me, the feature was the reason I've been using Shazam, it's pretty annoying and even worse considering the lack of clues about it.
To me, the weirdest thing is that the issue is persistent across stock and custom ROM.
Did you root and flash or kept it stock?
Bye,
Enrico

Related

Hmm... is zune marketplace down?

First time I've had issues with it. It will let me get to the point where I select try or buy but then when I go to verify it just continuously loads. I tried afterwards on the PC and it just says none of the above items are available for purchase. This was initially found on the moron test but I am having the same issue occur with all apps.
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
MartyLK said:
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
Click to expand...
Click to collapse
quite lame... I can't even update my apps...
z33dev33l said:
quite lame... I can't even update my apps...
Click to expand...
Click to collapse
Neither could I. And some of the apps were paid apps that needed updating. It was quite annoying. But I was glad to see it working again come that Monday, without the need to do a hard reset.
yup, having that issue here too, i think it's tied to either your account, or your location... not quite sure why tho...
I have had issue with market place a couple of times. Mostly the update won't succeed and I'll need to delete the app then install it again.
Having the same problem here to. Can't update or download apps (sweden).
I'm having the same problem on the phone and trying to install from the Zune PC marketplace.
Me too
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
xuegaoche said:
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
Click to expand...
Click to collapse
Just wait a day. Monday will bring it back to normal. It effects users at different times. MS might be doing some kind of tuning to the market to help refine it. At least that's what I rationalize it to be.
It's working this morning, I was able to download a few free apps and buy some songs without any issues.
I still have the Problem, and also never got that pre-nodo update... Truly sucks...
Sent from my OMNIA7 using Board Express

google search box behaving like password field

Hi guys,
From yesterday I am finding the Google search behaving strangely. Any text entered are displaying it as food (like password). I am not sure what's the problem is.
I got this problem with rcmix 0.9, leedroid 3.0.5 , insert coin 15, then I came back to leedroid 2.4 which I was using and was having as a backup, but no change still same problem. I have checked this with default browser and with dolphin and with opera on all Roms specified above , still same problem.
Has any one have same problem?
Is it a virus?
Is something went wrong in updating roms?
Not sure why?
I request for the help from experts.
Thanks in advance.
Prakash Rao
My guess would be that Google made some changes to their mobile site, and accidently made the search box appear as a password entry box. Probably nothing you can do, it would have to be fixed on Google's end.
Also other people reported this with Stock NON-rooted phones and other devices, like Wildfire, Thunderbolt.
davebugyi said:
My guess would be that Google made some changes to their mobile site, and accidently made the search box appear as a password entry box. Probably nothing you can do, it would have to be fixed on Google's end.
Also other people reported this with Stock NON-rooted phones and other devices, like Wildfire, Thunderbolt.
Click to expand...
Click to collapse
I agree with that, although it's odd some people have it and some not!

Some Apps just aren't available?

Hey all,
Verizon LG G3, just purchased a couple of days ago. I'm beginning to notice some apps that simply aren't available on the App store. Most notably, ESPN Sportscenter. Anyone know why, and how to fix? I read somewhere that it could potentially be because the app isn't compatible with the Quad HD screen?
The app itself is highly likely to work fine, the issue will be that the Play Store entry will need to be updated by the dev effectively ticking a new box to say that it works on the resolution of the G3.
That is all they need to do.
Best way to do this is to email to ask them to do it, although you might find that larger companies just ignore you, but we have to try.
I had the same problem with MS Office so I looked on the internet for the apk and it installed works fine.
Same thing happened with the DNA, but much more apps. It'll take a few months for some.

Kevo stopped working, but there is a workaround

Mates,
I don't know if the Kevo/Kwikset app folks are dumb, lazy or if there is some fee they have to pay to support new phones, but hear my tale of woe, with a happy ending (a minstrel on a mandolin is playing in the background as you read this).
I put Kevo locks everywhere when they first came out with android support. When they work, it is one less key I have to carry, one more thing my everpresent phone can do. They were announced as partners for the Gear S2 which, as we all know, is bull. The tech writers who said it worked were clearly Samsung lapdogs.
The Kevo website says that the app won't work on the Galaxy S7 edge but it did. Right from the start, right out of the gate. Then T-Mobile rolled out a patch last week and it stopped. Nothing. Bupkus. Google Play says the app is not supported by my device.
A little bit of searching led to the actual newest Kevo apk. I downloaded it, deleted the old app, installed it and voila! Back in business. The new version supports remote open and close, which I haven't checked yet- I bought an upgraded lock but it isn't installed.
So, there you have it. I have no idea why Kevo/Kwikset/Unikey didn't test with the newest phones, why they don't know it works or whatever. Their developers are much more interested in supporting iOS and the sheeple that use it, but it will work for us too!
where did you find the latest? i looked for almost 2 hours and the best i could come up with was the 0.99 beta in the google groups. had to sideload an app that lets you change your device to trick Play into letting you install it.
Googled Android kevo apk, found version 1.2.57.2p everywhere. I presumed that was the latest since it has the remote buttons on it.
yeah i saw those results as well, but none of the apk downloaders worked for me. several even said their 'device' was incompatible, which was the same problem i was having.
I'm in the same boat. I have an S7 Edge and while kevo still works with just the proximity and tap lock to open...I've never been able to get the tap to unlock/lock work. Even on my moto360 (gen1) kevo force closes non stop. Another problem I had was my old S5 was on Lollipop and it worked, but then Tmo rolled out the update to MM and now it doesn't even see the lock. I've had multiple emails to Kevo and the only thing I get is that "We're sorry, we have no plans to support MM".
If you got anything to help out with Kevo working on Marshmallow, then I'd appreciate it as well!
I might be a little late on the the subject but I had the Kevo app since the beginning from my Note 4 on KK all the way up to My Note 5 on MM. I rarely use my Moto 360 (1) to open the door but this time I did and the watch went haywire and kept showing a notification indicating that the app is no longer working. So I decided to uninstall the Kevo app and then proceeded to sync the watch and phone, stopping the annoying notification. When I went to the app store to reinstall I found the "phone not compatible"..
Well, decided to sideload to have the Kevo app to look and work the same way I had it before.. after several attempts I figured it out. 1st sideload the Kevo 0.9.58p apk, sign in, then sideload the updated version 1.2.57.2p and it will finally look and feel like the updated one on Lollipop. Sefar is right, why the devs were so lazy in checking for compatibility is beyond me but it works.!!
Sent from my SAMSUNG-SM-N920A using Tapatalk

Xfinity Mobile SGS9 got stuck on Android 10 OTA :(

A few days ago Xfinity Mobile (or Samsung? I'm unsure) started pushing OTA update G965USQU7DTA5 (One UI 2 upgrade with Android 10).
I successfully updated mine SGS-9 but got stuck on wife's SGS-9 Probably, first attempt of download on this phone was interrupted (my wife went to store, and download was paused 'cause of no WiFi). But after that it's always stopped on 25% and saying "Couldn't download update: Unable to update the software. A network or server error occurred. Try later again". It's a bug in buggy Samsung software updater, I'm 100% positive, but how to fix that stuff without resetting the phone?
Phone is NOT rooted or unlocked; I googled for "offline update" instructions for stock, locked phones but can't find good, clear instructions.
Any suggestions, guys?
P.S. I've never done phone reset on SGS-9, how it works? Is it quick and safe enough? My wife's phone don't have sideloaded and/or pirated apps, everything by original, Google- & Samsung way.
Update: I resolved my issue by updating phone from PC, using Samsung's "Smart Switch" application - everything went smooth and easy.
P.S. Big thanks to this guide: https://thedroidguy.com/how-to-fix-...not-update-to-latest-software-version-1097987
Update 2: My question received no answers, even no attention but I still believe in people (generally)
So, after update to Android 10 on SGS9, my wife found what the new camera app is kinda downgrade: she doesn't likes new video mode full screen chooser (instead of "scroller") and some other small things. By the way, I clearly understood her: for example, on her SGS9 (updated via PC) video has, by default, bigger zoom than mine SGS9! It's kinda ridiculous but I understand, some parts of the software was written by Korean guys
My question is: could you provide some tips how to install stock camera app from the previous firmware (Android 9), without flashing back old firmware (I suspect what Sam-damn-sung and X****&nity will not support Android 9 anymore)?
Thank you!
P.S. I know how the google search works; I know even more - how xda-dev search works too but I can't find exact answer to my question, sorry!
sensboston said:
Update 2: My question received no answers, even no attention but I still believe in people (generally)
So, after update to Android 10 on SGS9, my wife found what the new camera app is kinda downgrade: she doesn't likes new video mode full screen chooser (instead of "scroller") and some other small things. By the way, I clearly understood her: for example, on her SGS9 (updated via PC) video has, by default, bigger zoom than mine SGS9! It's kinda ridiculous but I understand, some parts of the software was written by Korean guys
My question is: could you provide some tips how to install stock camera app from the previous firmware (Android 9), without flashing back old firmware (I suspect what Sam-damn-sung and X****&nity will not support Android 9 anymore)?
Thank you!
P.S. I know how the google search works; I know even more - how xda-dev search works too but I can't find exact answer to my question, sorry!
Click to expand...
Click to collapse
I think it's more no one has xfinity. I was one of the few and first to have xfinity when I got my s8. xfinity is a weird setup compared to most phones. I had to ditch em when they charged me like 3 or 4 times in one month, it took me almost 4 months to get a refund.
With root you might be able to get the old camera working possibly. Or gcam I'm no developer so I wouldnt know the exacts. And I still run my xfinity s8 ???

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