ZF2 screen unlocks when in pocket - ZenFone 2 Q&A, Help & Troubleshooting

Hi guys, am i the only one with this strange behaviour? Phone screen unlocks when in pocket, seems like it is sensitive to the touch of my legs. Can i prevent it from unlocking?

Put the screen facing outwards?
Sent from my ASUS_Z00AD using Tapatalk

Same thing happens to me. They should prevent the screen from waking up when the sensor detects something close to the phone like LG does

Happens to me, I put it facing outwards. It seems to happen when there's a notification and the screen lights up.
Sent from my ASUS_Z00AD using Tapatalk

Same for me, but put the screen facing outward isn't very comfortable in the pocket.
Maybe enabling the sweeptosleep feature instead of double tap to wake is can help to solve the problem, but i don't want do unlock the bootloader.[emoji52]
Sent from my ASUS_Z00AD using Tapatalk

Hank87 said:
Same for me, but put the screen facing outward isn't very comfortable in the pocket.
Maybe enabling the sweeptosleep feature instead of double tap to wake is can help to solve the problem, but i don't want do unlock the bootloader.[emoji52]
Sent from my ASUS_Z00AD using Tapatalk
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Click to collapse
It's sweeptoSLEEP, not sleeptowake, so it doesn't help.

kanagawaben said:
It's sweeptoSLEEP, not sleeptowake, so it doesn't help.
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Click to collapse
I thought that it do the both things, isn't it?
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Hank87 said:
I thought that it do the both things, isn't it?
Sent from my ASUS_Z00AD using Tapatalk
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Click to collapse
No, or at least it didn't when I tried it.

You can actually use the proximity sensor to decide if the device will wake or not with doubletap2wake if you're using xposed with GravityBox. So if the sensor detects something's in front it won't wake. But expect some delay to wake your device.
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I turned off the double tap to wake feature and haven't looked back. It was never cnsistent for me anyway; sometimes I would need 4 or 6 taps altogether, with delays to see if it worked. The button rarely misses.

i had same problem.decided to remove double tap to wake.

CenereZar said:
i had same problem.decided to remove double tap to wake.
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Click to collapse
This may help, or you could enable a pattern or pin for the lockscreen.

ASUS_Khang said:
This may help, or you could enable a pattern or pin for the lockscreen.
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Click to collapse
Tryied but it opens the emergency call dialer and send calls... lol
Moreover, type the pattern every time i have to unlock is very annoying.
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Hank87 said:
Tryied but it opens the emergency call dialer and send calls... lol
Moreover, type the pattern every time i have to unlock is very annoying.
Sent from my ASUS_Z00AD using Tapatalk
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Click to collapse
Completely understand. I've tried taking my phone out of my pocket without any issues (the screen is still black), I also have double tap to wake enabled, but haven't experienced the problem. I'll bring it up with our team.

If i cover the phone sensors with my finger, dttw doesn't work, so it shouldn't work in the pocket. It's proximity sensor related.
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ione2380 said:
If i cover the phone sensors with my finger, dttw doesn't work, so it shouldn't work in the pocket. It's proximity sensor related.
Sent from my ASUS_Z00AD using Tapatalk
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I just tested and covering the sensor does in fact stop it on my phone, and yet I'm still getting random wakes in my pocket. I know it's dttw because I feel a short, single vibration, so I don't know what's going on.
Sent from my ASUS_Z00AD using Tapatalk

turn off double tap to wake is a nightmare with zen 2
leave it on and get used to it

ASUS_Khang said:
Completely understand. I've tried taking my phone out of my pocket without any issues (the screen is still black), I also have double tap to wake enabled, but haven't experienced the problem. I'll bring it up with our team.
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Click to collapse
I have found that the thickness of the lining of my pants pocket greatly affects whether the phone turns on. If the pants are loose and the phone can bounce aroudn a bit is even more likely. Jeans are never a problem, but my suit pants are always a problem.

alose said:
I have found that the thickness of the lining of my pants pocket greatly affects whether the phone turns on. If the pants are loose and the phone can bounce aroudn a bit is even more likely. Jeans are never a problem, but my suit pants are always a problem.
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Click to collapse
Interesting...I'll make sure to note that...note to self: don't go running in suit pants.

Related

accidental screen presses when using phone

Not sure if this is a fault, a setting I can change, or just me, but whenever I am using my phone to call a company where menu choices are required (Press 1 for x, press 2 for Y etc etc) I always find that when I put the phone back to my face, the screen doesn't switch off quick enough and I always end up making additional unintended entries as the screen touches my cheek.
Manually turning the screen off is no good, because then when I take it away from my face again, it doesn't re-activate and thus becomes a chore.
Has anybody else experienced this?
Yes, and I think it happens during calls also.
Sent from my Galaxy Nexus using xda premium
Same here.
used to have the same issue with iphone 4s - I just got used to it
Bluetooth or speakerphone is your friend.
Sent from my samsung gt i9250 which is in the wrong country.
or suck in your cheeks - when talking
pukemon said:
Bluetooth or speakerphone is your friend.
Sent from my samsung gt i9250 which is in the wrong country.
Click to expand...
Click to collapse
Second that I find is much easier to use the speaker phone when making those kinds of calls
Sent from my Incredible 2 using XDA App
Press the top of the phone to your ear before the rest touches your face. That's where the proximity sensor is located.
copkay said:
Press the top of the phone to your ear before the rest touches your face. That's where the proximity sensor is located.
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Click to collapse
Yup. Or hit the power button to turn off the screen while in the same motion of bringing your phone back to your face.
It had happened to me a few roles also
Sent through my Black market i9250

Flip case and close case will turn screen off

Any one know any app working on note 2? When I close case will switch screen off? Im using android 4.1.2. Thanks
Sent from my GT-N7100 using xda premium
few appl are there like smart screen off, but if you have black flip cover nothing will work perfect
Search for "IntelliCover" on Google Play. or just click --> https://play.google.com/store/apps/...wyLDEsImNvbS5kcmFnb25uaXMuaW50ZWxsaWNvdmVyIl0.
Works perfectly with my Note 2. No wakelocks whatsoever. And best of all, it's free!
If you're using a dark-colored flip cover, you may want to stick a light-colored sticker on the part of the flip cover that goes against the proximity and light sensors...
MarionCast said:
Search for "IntelliCover" on Google Play. or just click --> https://play.google.com/store/apps/...wyLDEsImNvbS5kcmFnb25uaXMuaW50ZWxsaWNvdmVyIl0.
Works perfectly with my Note 2. No wakelocks whatsoever. And best of all, it's free!
If you're using a dark-colored flip cover, you may want to stick a light-colored sticker on the part of the flip cover that goes against the proximity and light sensors...
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Click to collapse
Are you noticing much of a battery drain with this? Also, any concern with shortening the life of the proximity sensor since it's always on?
Edit:
The red light always stay on in the sensor? And am I not configuring something right because I have to enter my code every time even tho its set to 30 minutes of inactivity.
Powell730 said:
Are you noticing much of a battery drain with this? Also, any concern with shortening the life of the proximity sensor since it's always on?
Edit:
The red light always stay on in the sensor? And am I not configuring something right because I have to enter my code every time even tho its set to 30 minutes of inactivity.
Click to expand...
Click to collapse
Proximity sensor (red light) will always be on because that's how the app detects whether you've closed the case or not.
You have to enter your code every time because although you have it set to 30 minutes of inactivity, when the app detects you've closed the flip case it turns the scree off the same way pressing the power button would, so the phone will block instantly rather than wait the 30 minutes you set it to.
I'm not sure if the setting exists on Samsung based roms, but on cm, in the bit where you elect your lock screen security there's an option for "power button instantly locks" which should prevent this from happening.
Sent from my GT-N7100 using xda premium
D3_ said:
I'm not sure if the setting exists on Samsung based roms, but on cm, in the bit where you elect your lock screen security there's an option for "power button instantly locks" which should prevent this from happening.
Sent from my GT-N7100 using xda premium
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Click to collapse
Such a setting also exists in Samsung ROMs, but IntelliCover doesn't recognize this setting apparently, or so it seems...
---------- Post added at 10:38 PM ---------- Previous post was at 10:36 PM ----------
Powell730 said:
Are you noticing much of a battery drain with this? Also, any concern with shortening the life of the proximity sensor since it's always on?
Click to expand...
Click to collapse
I haven't noticed any hit on my battery life, but try it out. Doesn't fail to get to deep sleep on mine, as it normally would. No wakelocks as far as I can tell with BBS.

[Q] galaxy note 2 on tmobile sgh-t889 screen turn off during call and stay off

I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
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Click to collapse
Root it and load another rom and see if it still does it.
well this is not a good answer, no offence
cameljockey1 said:
Root it and load another rom and see if it still does it.
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Click to collapse
Rooting is not a solution. I like stock rom , at least for now.
I wish to keep it @Stock if possible. Unless rooting is the only way to fix it
Not sure if you have already done this but you can try rebooting the phone? It may be a one off issue.
Sent from my SGH-T889 using xda app-developers app
thanks, just rebooted, will see
ciphercodes said:
Not sure if you have already done this but you can try rebooting the phone? It may be a one off issue.
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
NT
an update FYI
Restart did not solve the issue, but I have found the setting to disable screen off during call so this will do for now
Omg I have the SAME EXACT PROBLEM and it annoys me SO MUCH. Sometimes I place a phone call and the other party goes to voicemail and i CANT hang up because my screen DOESN'T turn back on at all while its recording minutes of voicemail until I pull the battery. I have disabled the screen off thing and i usually just press the power button when i'm placing a call so the screen shuts off and i can actually turn it back on. One trick i learned is try to place the phone call without your face next to the phone right away. Wait until it starts dialing and/or someone picks up. Another "fix" to the problem is dialing and pressing speakerphone which I think worked for me.
I think it is a problem with the proximity sensor but I'm not sure. When the problem happens to me I always notice the proximity sensor is lit up red if you look closely, and I have tried pressing all button combinations but nothing has fixed the problem
Same issue here. If I move phone away from my ear during call screen is still off. Most of the time it's fixable by just covering the sensors with your thumb for 2 seconds and then the screen will show back up. Hope I helped
Sent from my SGH-T889 using xda app-developers app
I got my phone couple of weeks ago and everyhing was ok until last night when my phone did same thing you all describe. It is brand new note 2 purchased from Tmobile with untouched stock rom.
What happened? And how do you deactivate screen off when holding phone at your ear?
Sent from my SGH-T889 using Tapatalk 2
vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
Click to expand...
Click to collapse
Are your motion settings enabled?
I am curious, why u guys didn't contact Samsung and ask them about the problem. Plus, I noticed all of you guys have brand new phones so it is still under manufacture warranty. Also, the good thing is all of you have stock ROM and your flash counter is 0. So just contact them and send it to them. Most probably you will get another brand new phone from Samsung it self :victory:
Did disabling the auto screen off solve the problem?
mitchillen said:
Omg I have the SAME EXACT PROBLEM and it annoys me SO MUCH. Sometimes I place a phone call and the other party goes to voicemail and i CANT hang up because my screen DOESN'T turn back on at all while its recording minutes of voicemail until I pull the battery. I have disabled the screen off thing and i usually just press the power button when i'm placing a call so the screen shuts off and i can actually turn it back on. One trick i learned is try to place the phone call without your face next to the phone right away. Wait until it starts dialing and/or someone picks up. Another "fix" to the problem is dialing and pressing speakerphone which I think worked for me.
I think it is a problem with the proximity sensor but I'm not sure. When the problem happens to me I always notice the proximity sensor is lit up red if you look closely, and I have tried pressing all button combinations but nothing has fixed the problem
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Click to collapse
mitchillen:
I have the exact same problem here. With all these months, one has to wonder why there's no real fix for this.
But could you please clarify your post a bit for me as something isn't clear. to me.
I read that you turned off the auto screen off (proximity sensor off) option. What's not clear to me, is did that in fact work, to where the screen just stays on without going out at all? Or does it still go out?
I've disabled mine, but I don't use the phone much, so it will take a while to figure out if this worked or not.
Thanks in advance.
Mine doesn't work either. I'm on custom rom. In the call my screen just blacks out. I installed some sensor apps and literally my proximity sensor don't work unless there are a crap ton of light shining on it.
Aria807 said:
Mine doesn't work either. I'm on custom rom. In the call my screen just blacks out. I installed some sensor apps and literally my proximity sensor don't work unless there are a crap ton of light shining on it.
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Click to collapse
My proximity / light sensor seems to work properly but also sometimes seems to stick. I just do this
1) Open the phone dialer
2) Hit menu and select 'call settings'
3) Uncheck "auto screen off during calls"
I know it doesnt technically fix the sensor issue but now you should be able to use the power button to turn the screen off / on during calls. Works for me anyway. Hope that helps!
Sent from my SGH-T889 using xda app-developers app
pyraxiate said:
My proximity / light sensor seems to work properly but also sometimes seems to stick. I just do this
1) Open the phone dialer
2) Hit menu and select 'call settings'
3) Uncheck "auto screen off during calls"
I know it doesnt technically fix the sensor issue but now you should be able to use the power button to turn the screen off / on during calls. Works for me anyway. Hope that helps!
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
I'm on AOKP, we don't have the auto screen off during call option.
Aria807 said:
I'm on AOKP, we don't have the auto screen off during call option.
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Click to collapse
Ouch. Ive never used aokp. I could definitely see how it could be a pain. If your sensor is acting up, sadly, you might have to swap to another rom. Jedi series are nice and do have the ability to disable the screen off on call feature.
Sent from my SGH-T889 using xda app-developers app
I fixed mine!!
vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
Click to expand...
Click to collapse
I fixed mine!! i had same issue with my Galaxy note 2. I blew the top earpiece grill a few times and Voila, it works great now.
Ok I guess an updat is in order.
Since my posting. I have been running ok, with no issues what so ever. With the incall auto off sceen set to off my phone is working well. The screen do go off based on the power saving rules (one minute) but I cba get it back up with power button. So all is working. The prox. Sensor works for all other apps I think.
Sent from my SGH-T889 using Tapatalk 4 Beta
Canned air worked
Hey guys, I had the same issue with my new note 2. I used some canned air on my top ear piece and the issue seemed to be resolved!
Thank you.
I had the problem with Jedi x20
then I went to stock and had the same problem randomly but not always... Dunno why!

Fingerprint with Screen-On

Hey,
im running official CM13 and i hope you can help me with my question.
If i enable Fingerprint-Sensor, it works even with Screen-off. I only want to unlock my phone with the Fingerprint if the Screen is on, so after i pressed the powerbutton.
Is this possible?
Thx in advance.
Fingerprint sensor is always on. I (and probably many others) don't understand your question. If your phone is screen on on lockscreen evidently you can finish unlocking it with your finger.
Doesn't even worth a question.
I meant that i wnt to unlock my phone with fingerprint ONLY when the screen is in and not with screen off. Sry if i my question wasnt clear. Hope you can help.
Screen off and on doesnt matter.
you only have to put your pattern/pin after reboot thats it
Sent from my ONEPLUS A3003 using Tapatalk
HIshan Pavidu said:
Screen off and on doesnt matter.
you only have to put your pattern/pin after reboot thats it
Sent from my ONEPLUS A3003 using Tapatalk
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Click to collapse
You dont understand what im asking.
I want to find a way to unlock my phone ONLY after pressing the powerbutton(so screen is on) with the fingerprint-sensor. Like you would do with a "normal" PIN.
I know the fingerprint-sensor is able to unlock the phone even if the screen is off, but i dont want it to work that way.

flip cover app that turns off the screen

Hi all, I tried several apps that turns off the screen when using a flip cover case. None of them work properly. Does anyone knows where I can find a working one.
*it isn't an official Samsung flipcover case
Thanks in advance
No one will work I think, frustrating, I used gravity screen app for turning on/off the screen via prox sensor, with past devices, but I found that with this note10+ with underscreen sensor it no longer worked, tried some othwr apps without success, my guess is that samsung no longer allows third party apps to make use of this sensor, so I think only their own flipcover case will work
winol said:
No one will work I think, frustrating, I used gravity screen app for turning on/off the screen via prox sensor, with past devices, but I found that with this note10+ with underscreen sensor it no longer worked, tried some othwr apps without success, my guess is that samsung no longer allows third party apps to make use of this sensor, so I think only their own flipcover case will work
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Makes sense in a way
I got smart screen on off to half way work...it will turn the screen when I open my flip cover. But will not turn it off. So I just use the double tap feature to shut down.
Sent from my SM-N975U using Tapatalk
Kudzus said:
I got smart screen on off to half way work...it will turn the screen when I open my flip cover. But will not turn it off. So I just use the double tap feature to shut down.
Sent from my SM-N975U using Tapatalk
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Click to collapse
Where can I find the double tap to sleep function?
Reaper1337 said:
Where can I find the double tap to sleep function?
Click to expand...
Click to collapse
Settings/advanced features/motions and gestures.
Beetle84 said:
Settings/advanced features/motions and gestures.
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Click to collapse
Double tap on / off is also in the app Smart screen on/off
Sent from my SM-T517P using Tapatalk
Timmothy83 said:
Hi all, I tried several apps that turns off the screen when using a flip cover case. None of them work properly. Does anyone knows where I can find a working one.
*it isn't an official Samsung flipcover case
Thanks in advance
Click to expand...
Click to collapse
I can recommend the samsung led view case. Its pricey (90 aussie dollars, i got it for $62 on special)
But it does what it says it will, the in-built led panel in the front of the case displays notifications, and you can design your own icon for different apps/contactsvor use one of the 20+ included icons.
Beetle84 said:
Settings/advanced features/motions and gestures.
Click to expand...
Click to collapse
But that's to turn the screen on, not to turn it off.
Reaper1337 said:
But that's to turn the screen on, not to turn it off.
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Click to collapse
Absolutely correct, sorry... I misread your post. If you want double tap to sleep, you need to use nova or lawnchair or another 3rd party launcher. Its really odd that samsung hasn't included it to their launcher.
Thanks for the info!
I made a double tap to sleep gesture with nova

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