Last night while using my phone it suddenly rebooted itself, and when it came back on the power button no longer worked. I could use the volume buttons to wake the phone, but even that stopped working after a while. I went to sleep and let it charge overnight, and when I woke up, all was working normally. Its been normal all day until a few min ago, the phone rebooted and now once again the power button wont work. Anyone had this problem? Any suggestions, besides take it to Sprint, which I will do if it continues?
Well I took it to a Sprint store and the tech said the button is physically fine, and worked when doing a hard reset but once the phone came back on it went back to not working again. So he thinks it's a software issue and ordered me a replacement. And my E4GT is completely stock, never rooted. Just decided to let u guys know just in case anyone else happens to have the same problem.
Sent from my SPH-D710 using xda premium
just wondering how long you have had your phone before this bug, any other issues before this.
Pp.
sent from my microwave ala XDA premium.
Shift2win said:
Well I took it to a Sprint store and the tech said the button is physically fine, and worked when doing a hard reset but once the phone came back on it went back to not working again. So he thinks it's a software issue and ordered me a replacement. And my E4GT is completely stock, never rooted. Just decided to let u guys know just in case anyone else happens to have the same problem.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
If it is a software problem which it sounds like to me I would root that thing and throw a rom on there and see if that works. Preferably Phantom Hackers Blazer rom 4.1 Pure win!
PanchoPlanet said:
just wondering how long you have had your phone before this bug, any other issues before this.
Pp.
sent from my microwave ala XDA premium.
Click to expand...
Click to collapse
I bought the phone brand new in October, and no i havent had ANY issues before this. This just came out of the blue
Sent from my SPH-D710 using xda premium
I have almost the same issue, mine will reboot and the battery will drop from 90% to 50 or 40% once i had 59% rebooted and drop to only 6% i changed different batts, changed roms back to stock and the same, i will take to sprint
Shift2win said:
Last night while using my phone it suddenly rebooted itself, and when it came back on the power button no longer worked. I could use the volume buttons to wake the phone, but even that stopped working after a while. I went to sleep and let it charge overnight, and when I woke up, all was working normally. Its been normal all day until a few min ago, the phone rebooted and now once again the power button wont work. Anyone had this problem? Any suggestions, besides take it to Sprint, which I will do if it continues?
Click to expand...
Click to collapse
rbtrucking said:
If it is a software problem which it sounds like to me I would root that thing and throw a rom on there and see if that works. Preferably Phantom Hackers Blazer rom 4.1 Pure win!
Click to expand...
Click to collapse
my phone did the same thing i rooted it an put caulk rom an it worked again...been working ever since
---------- Post added at 06:06 PM ---------- Previous post was at 06:04 PM ----------
latoso said:
I have almost the same issue, mine will reboot and the battery will drop from 90% to 50 or 40% once i had 59% rebooted and drop to only 6% i changed different batts, changed roms back to stock and the same, i will take to sprint
Click to expand...
Click to collapse
if u are rooted u might wanna wipe the battery stats first an see if that helps.go into recovery an look for wipe its the last one ..mite save u a trip to sprint
rbtrucking said:
If it is a software problem which it sounds like to me I would root that thing and throw a rom on there and see if that works. Preferably Phantom Hackers Blazer rom 4.1 Pure win!
Click to expand...
Click to collapse
I have this problem right now it came out of no where and was working fine till now. When I flashed a new rom my power button still wont work.
My power button isn't working either. My phone randomly reboots and isn't usable. My buddy gave me his old Samsung Moment to use It's like I'm back in the stone age with this thing. No insurance on my E4GT either FML.
IA-32e said:
My power button isn't working either. My phone randomly reboots and isn't usable. My buddy gave me his old Samsung Moment to use It's like I'm back in the stone age with this thing. No insurance on my E4GT either FML.
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Click to collapse
It's still under a year old isn't it? Take it in and spend the $35.00 for Sprint to troubleshoot and replace it under warranty.
I was having this issue with my e4gt so i tried to flash a new ROM onto it. That didn't work, so I restored it to factory using this one-click Odin method http://forum.xda-developers.com/showthread.php?t=1721229
Since the power button didn't function for me I had to use Terminal Emulator to reboot into download mode. Restoring to factory seemed to have restored the power button. I had a few phantom reboots but the phone has been running for 13 hours right now. Seems to be fixed. I plan on waiting a week before rooting it again, in case i decide to take it to Sprint.
Hope this helps
HELP!!
hooshR said:
I was having this issue with my e4gt so i tried to flash a new ROM onto it. That didn't work, so I restored it to factory using this one-click Odin method http://forum.xda-developers.com/showthread.php?t=1721229
Since the power button didn't function for me I had to use Terminal Emulator to reboot into download mode. Restoring to factory seemed to have restored the power button. I had a few phantom reboots but the phone has been running for 13 hours right now. Seems to be fixed. I plan on waiting a week before rooting it again, in case i decide to take it to Sprint.
Hope this helps
Click to expand...
Click to collapse
did that fix the problem? im on the universe 2.1 rom and for some odd reason while i left my phone on the table it all of a sudden rebooted and my power button wasnt working either? well can you let me know if that fixed the problem for you? I cant use the power button at all and whenever i take out my battery and put it back in, it automatically starts my phone up right when i put the battery in. but please let me know if urs is fine now. thanks
sh*t, nevermind i just tried to do the odin one click and it restored my factory settings and everything but the power button still doesnt work... =( damnit!!
ok nevermind that too... sorry for blowing up your post but just wanted to inform that i just applied more pressure to the power button and held it there for a few seconds and then let go and all of a sudden the power button started working again... i was reading through other posts about this and they said that it happens often with this phone... but this is how i ended up fixing mine if the odin one click doesnt work...
http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch/
For those of you who don't have insurance, or those who this option is cheaper, they can replace the power button for $35. I didn't look if it includes shipping. If it were me, and I had a little more money, I'd get the power button and usb port changed to new ones at the same time. The port might go out eventually and it saves you the time and hassle of sending it in again. Hell, $75 is still cheaper than paying the $100 deductible if sprint tries to make you pay that for a refurb.
My phone started rebooting constantly since last week. I went back to the ICS 4.03 ROM and it was ok for a few days and then it starting rebooting again yesterday. Today once the phone screen goes off it comes back on and when i press the power button to turn the screen off, it restarts. The only time it acts normal is when it is charging. I do have insurance so I'm thinking about removing the superuser app and taking it to sprint. My question is will they try fixing it before giving me a replacement & will it be refurbished? I'm at wit's end with this phone. I loved this phone until last week
acrite04 said:
My phone started rebooting constantly since last week. I went back to the ICS 4.03 ROM and it was ok for a few days and then it starting rebooting again yesterday. Today once the phone screen goes off it comes back on and when i press the power button to turn the screen off, it restarts. The only time it acts normal is when it is charging. I do have insurance so I'm thinking about removing the superuser app and taking it to sprint. My question is will they try fixing it before giving me a replacement & will it be refurbished? I'm at wit's end with this phone. I loved this phone until last week
Click to expand...
Click to collapse
If you can go back to gingerbread(clean install) you should give that a try before you go back to sprint and find your self back at square one after flashing ics, replacement phone may have gb installed. Run some stock rooted gb for a while and see what happens.
Pp.
Sent from my ginger infused Mayan calculator.
PanchoPlanet said:
If you can go back to gingerbread(clean install) you should give that a try before you go back to sprint and find your self back at square one after flashing ics, replacement phone may have gb installed. Run some stock rooted gb for a while and see what happens.
Pp.
Sent from my ginger infused Mayan calculator.
Click to expand...
Click to collapse
I did that & it was ok for a few days then it started again...today it worked better than most days but the power button still wont turn the screen off if I press it
I have the same symptoms with mine, which started 2 days ago while out of town. The only difference being my power button goes from hyper-sensitive in that if I even brush my finger by it it closes the screen to not registering anything no matter how hard I click. Any way to tell via logs, etc if this is hardware or software? Phone is unuseable with the constant reboots...
Update
Had been running Calks 3.0 before the power button issue, so decided to start over to see if it helped:
1) Ran Calks Format All
2) Reflashed 3.0
3) Ran his Bare ROM Converter
Result: Problem disappeared, so far. Will report back if anything changes, but worth a complete reformat and reflash try since I am out of warranty as an original adopter 9/16/11.
this just happened to me while running cm10 alphas. power button wouldn't work at all and occasionally it would just reboot.
i full wiped and installed one of agat's mods. we'll see what happens.
ShoePhone said:
Had been running Calks 3.0 before the power button issue, so decided to start over to see if it helped:
1) Ran Calks Format All
2) Reflashed 3.0
3) Ran his Bare ROM Converter
Result: Problem disappeared, so far. Will report back if anything changes, but worth a complete reformat and reflash try since I am out of warranty as an original adopter 9/16/11.
Click to expand...
Click to collapse
Everything was perfect since the re-flash UNTIL I took a flight and the same problem with the power button started again. Whats funny is the last time the same thing happened. Chain of events:
1) Two weeks ago phone was perfect running Calks 3.0 GB ROM and had been for the last 3-4 months. Stock rooted for 5 months prior.
2) Went to airport, phone went thru security scanner and boarded plane.
3) Prior to departing, checked phone and noticed the power button didnt turn screen back on.
4) Pulled battery/ put back in, and the phone rebooted without me pressing the power button, which it never had previously.
5) Phone boots back up to lockscreen, and notice the power button is hyper-sensitive (If I lightly brush my finger against it, the "Power Off, Reset, Recovery...." screen pops up. Its like the power button has become a capacitance button like the four at the bottom face of the phone.
6) Try using, and it randomly reboots, even completely avoiding the right edge of the phone (power button side)
7) If phone screen is allowed to go dark, power button wont awaken it, but volume buttons sometimes will...Also, plugging/unplugging into charger will awaken screen. If I reboot the phone with it charging, it turns off and goes into charging mode with the green battery bar graph.
8) Struggled with the phone screen turning on/off, randomly rebooting with/without touching, turning, using, etc.
9) Arrived home and after many attempts, booted into Rogue Recovery, wiped/all format/reflashed Calks 3.0/Bare ROM converter and phone was just as it was before....Until 5 days later when I boarded another flight.......Why?
My Verizon GNex is rooted, running BAKED Black Bean. A couple months ago I dropped my phone in water, I saved it with a bag of rice though and it operated fine for the following months. One day the volume up button stopped working. Volume down still works fine. Shortly after my phone ran out of juice one day while I was at work and when I went to power it back on later that day it wouldn't boot into Android. It just stays on the Android splash screen.
Hoping to fix the volume button I bought a new flex ribbon cable and swapped it out, but my volume up button still doesn't work (volume down still works fine w/ the new ribbon). So it's apparently a more serious issue than just the ribbon cable. I've read numerous guides on how to restore through Odin but I can't get any of them to work. No matter what I do or which computer I try it on my phone is never detected by Windows. I've tried re-installing drivers but nothing is working.
Hopefully somebody can help me out. All I want to do is be able to get back into recovery mode, even just one time, to revert it back to stock so I can get it booting!
mosquitoman said:
My Verizon GNex is rooted, running BAKED Black Bean. A couple months ago I dropped my phone in water, I saved it with a bag of rice though and it operated fine for the following months. One day the volume up button stopped working. Volume down still works fine. Shortly after my phone ran out of juice one day while I was at work and when I went to power it back on later that day it wouldn't boot into Android. It just stays on the Android splash screen.
Hoping to fix the volume button I bought a new flex ribbon cable and swapped it out, but my volume up button still doesn't work (volume down still works fine w/ the new ribbon). So it's apparently a more serious issue than just the ribbon cable. I've read numerous guides on how to restore through Odin but I can't get any of them to work. No matter what I do or which computer I try it on my phone is never detected by Windows. I've tried re-installing drivers but nothing is working.
Hopefully somebody can help me out. All I want to do is be able to get back into recovery mode, even just one time, to revert it back to stock so I can get it booting!
Click to expand...
Click to collapse
Did you follow this guide? http://forum.xda-developers.com/showthread.php?t=2065470
How is your phone detected by windows right now? Take a screenshot of Device Manager.
All of the sudden the screen of my new Nexus 7 does not respond to touch.
I was looking to my emails, then stopped using the tablet for 10 mins and, when I tried to use it again, the lock screen did not recognize my swipe motion. I then tried to reboot it: pressed the power button, touched the Power Off option and nothing, also here it did not register my touch.
I was able to enter into recovery mode (using power and volume keys) and perform a factory reset but that did not solve the problem.
I am stuck at the lock screen and I cannot unlock it.
Any suggestion?
Thanks!
i think its just a 4.3 software bug. i love the tablet but the new update isn't very good IMO. google needs to get this right.
luigig said:
All of the sudden the screen of my new Nexus 7 does not respond to touch.
I was looking to my emails, then stopped using the tablet for 10 mins and, when I tried to use it again, the lock screen did not recognize my swipe motion. I then tried to reboot it: pressed the power button, touched the Power Off option and nothing, also here it did register my touch.
I was able to enter into recovery mode (using power and volume keys) and perform a factory reset but that did not solve the problem.
I am stuck at the lock screen and I cannot unlock it.
Any suggestion?
Thanks!
Click to expand...
Click to collapse
Since it has to be new I'd recommend just trading it in for another if a reboot or reset didn't fix it. I'd hate to see a fellow get stuck with an unreliable device. It could be many things though such as a bad digitizer or loose LCD ribbon flex cable or just a software glitch. To check the flex cable you would have to disassemble the unit which of course could potentially cause problems when trading it in. I dropped a tab one time though and it Jared my charge flex cable loose and just reinserting it fixed it. Good luck
fix-this! said:
i think its just a 4.3 software bug. i love the tablet but the new update isn't very good IMO. google needs to get this right.
Click to expand...
Click to collapse
Thanks.
Any idea about how to fix the problem (factory reset did not work) other then sending it back for a replacement?
Wait for Google to release official image then return to stock to see if it fixes it.
conan1600 said:
Since it has to be new I'd recommend just trading it in for another if a reboot or reset didn't fix it. I'd hate to see a fellow get stuck with an unreliable device. It could be many things though such as a bad digitizer or loose LCD ribbon flex cable or just a software glitch. To check the flex cable you would have to disassemble the unit which of course could potentially cause problems when trading it in. I dropped a tab one time though and it Jared my charge flex cable loose and just reinserting it fixed it. Good luck
Click to expand...
Click to collapse
Thanks.
I have a feeling it is a software problem. It was perfectly working and few minutes after it was not. Nothing, hardware-wise happened in the middle.
Software-wise, I noticed, on the top of the screen, the notification that a keyboard update was installed. Could have it broken something?
I thought a factory reset would have handled that possible problem but it did not.
luigig said:
All of the sudden the screen of my new Nexus 7 does not respond to touch.
I was looking to my emails, then stopped using the tablet for 10 mins and, when I tried to use it again, the lock screen did not recognize my swipe motion. I then tried to reboot it: pressed the power button, touched the Power Off option and nothing, also here it did not register my touch.
I was able to enter into recovery mode (using power and volume keys) and perform a factory reset but that did not solve the problem.
I am stuck at the lock screen and I cannot unlock it.
Any suggestion?
Thanks!
Click to expand...
Click to collapse
I had the problem last night and a reboot fixed it. Haven't seen the problem since.
mi7chy said:
Wait for Google to release official image then return to stock to see if it fixes it.
Click to expand...
Click to collapse
Mi7chy,
thanks.
A question: I started reading this guide (http://forum.xda-developers.com/showthread.php?t=1907796) to understand how to flash the factory image and I am worried I cannot perform step 1 of the Driver Installation section (I am unable to unlock the lock screen...).
Any suggestion?
Contemplating of returning this back for a replacement...
Thanks!
luigig said:
All of the sudden the screen of my new Nexus 7 does not respond to touch.
I was looking to my emails, then stopped using the tablet for 10 mins and, when I tried to use it again, the lock screen did not recognize my swipe motion. I then tried to reboot it: pressed the power button, touched the Power Off option and nothing, also here it did not register my touch.
I was able to enter into recovery mode (using power and volume keys) and perform a factory reset but that did not solve the problem.
I am stuck at the lock screen and I cannot unlock it.
Any suggestion?
Thanks!
Click to expand...
Click to collapse
I was in staples and their floor model had the same problem, I tried to fix it but it just sat there in a frozen state.
Started acting up last week when I noticed it restarted on it's own, but didn't fire back up right away. Instead it went into a reboot cycle for almost an hour (doesn't make it passed the Samsung splash screen). Then it just fixed itself and I was able to access everything as normal.
Once it was going again, I backed up all my info and did a factory reset and proceeded to re-load Jellybean (4.0.2?). Although Kies said I was already up-to-date and didn't do anything.
Anyway, worked fine for a week until yesterday when it went into the continuous reboot cycle, and never fully turned on again.
I have pictures and vids I would like to somehow recover (on phone and not on SD card), but I have no idea how to get the phone to start up. I have removed my SIM and memory card to see if that did anything. Also have done numerous hard resets (pull the battery and lock + vol down combo). It basically just kills the battery as it cycle reboots. Every few minutes, it will fire up again but still doesn't make it past the Samsung splash page. And when the phone is charging, it just doesn't turn on in general and just intermittently vibrates to try to start-up.
Dunno how I would even be able to flash the ROM (newb at this) since the phone doesn't stay on long enough to access the BIOS of the phone. Does this seem like a software or hardware issue? I bought this phone 2nd hand off Craigs about 2 years ago, so no idea if it was a refurb.
Has anyone experienced this and can direct me to somewhere so I can fix it? Or is it a goner and I should just move on to another phone? Any help would be greatly appreciated.
Its likely a stuck power button. Search here or Google for treatments.
Sent from my Moto X cellular telephone...
it sounds like a problem I had once
Galaxy S2 Wont boot anymore
one option was to disassemble teh phone and check the power button , someone recommended I use an eraser to tap the power button and see if that would unlodge it and to my relief that worked. You might want to try that first
Ok, just want to know if anyone has any experience with any of these tabs exhibiting this behavior. I bought my wife a Samsung Galaxy Tab 3 8.0 (SM-T310) WiFi only. Soon as I got it I updated it to the latest factory version (4.4.2 I believe). Then when rebooting I noticed it would just keep going through the initial boot logo, black, and then the boot logo again. So I presed the power button 10 seconds then it booted fine. When using the unit sometimes it would randomly reboot. SEEMS like when turning the unit back on from sleep mode often. I did a factory reset on it via the settings the first time, but same problem. I did a second factory reset this time via the recovery menu, first wiping the cache partition then factory reset. I THOUGHT I figured it out that it was just the power button getting stuck because I was able to reproduce that behavior if I held in the power button when I though I just pressed it briefly normally. So I thought OK, this is ok I don't have to send it in for repair because it's just that the power button gets stuck sometimes. But then another issue appears. The display will get all lines in it without being able to read ANYTHING at all. Like there's a problem with the LVDS connection to it. I bought this from Newegg refurbished, but kept it away for over 30 days and gave it to my wife on her birthday. Now I'm going to try to send it in for repair/exchange via the 90 day refurbished product company support to some other company (http://www.consumerservicerefurbish.com/) but I was just wondering if anyone could chime in. I search here and google but couldn't find any mention of a corrupt display issue like the one that popped up last night. Really weird.
Mine from NewEgg works great. Definitely send it back. It has a hardware issue.