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Had my desire since Thursday April 1st, on T-Mobile, my first android phone so just getting to grips with it...
Today it won't connect to mobile network for data, I can make calls ok, just not browse web or use anything that requires a network connection like google maps or e-mail, there is no G or H or 3G in the menu bar, just a signal strength indicator, Mobile Network is enabled in settings btw, before you ask!
I still have my Touch Diamond 2 and the sim works fine in that for data so not a T-Mobile Issue I don't think, my O2 Sim (from Diamond 2) works fine in TD2 and not in Desire also...
Think it may have had it, was working fine Thursday to Today...
I've tried restoring to factory settings from the Privacy Menu entry and that has made no difference (incidentally, the restore from backup it offered me didn't appear to restore anything, no contacts etc carried over... so won't rely on that again either)
Is this anything typical for Android or have I just got a freak phone
Any help gratefully received or I'll have to get it swapped.
EDIT: Perhaps should point out that my Desire is not T-Mobile Branded/SIM Locked, it's from Carphone Warehouse, so is running unbranded HTC Rom (OTA Firmware update installed on first day within about 2 hours of getting phone)
Paul
Same thing happing to me all day, my phones also from CPW I cant get on the web or youtube or Google the Beeb or applications or anything else online All working ok since last week when I got it apart from it been very hit and miss conecting to anything online.
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
My phone was bought from CPW on a T-Mobile contract, the sim I am using is a T-Mobile sim from my HDT HD2 which I had only 2 weeks ago, the sim was working fine in the HD2, the sim I received with the Desire was given to my Mam. I've been on the T-Mobile site and entered my number but when the choose your phones appears the HTC Desire is not there.
jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
Settings were working just fine Thursday to Yesterday... it just stopped working for data overnight, got it to work for about 10 mins earlier after another factory reset, but then the H in menu bar disappeared again, O2 sim doesn't work for data in the Desire either... T-Mobile and O2 sims both work fine in my TD2, definitely seems to be a problem with the Desire itself or the ROM on it at least
On rebooting with new sim the desire asks for network and says it is configuring, but once you get to the social networking bit it says it can't connect to the network and to enable mobile data settings... (which are already enabled) I didn't get a text from T-Mobile when I first had phone btw.
Paul
Well it's all of a sudden started working for me, must just be a server problem I think, no doubt it will revert back to being very slow or not conecting again tomorrow
popkid:
I read somewhere, try to turn on then off the flight mode.
That could trigger the phone to activate the mobile network.
Otherwise, I suggest to give HTC a call.
Working... Finally
Tracked down the issue with mine... I think anyway, seems to be randomly deleting the APN info from the Mobile Network Settings, if I notice that I have no network and go to that page it is empty... reselect the network I'm on and it sorts itself out, no idea why they are being erased though!
Definitely not a server issue for me as the SIM works in my other phone when not working in desire...
P.
Sorry - wrong post for thread.
Hi Everyone.
Stock O2 ICS- rooted - bootloader unlocked
I've recently bought used HTC One V locked to O2. Problem is gsm service never worked for me.
WiFi, Bluetooth, GPS are fine but emergency call only.
I've tried different sim, 2 custom roms, hard reset and no lucky.
Under mobile network setting I cannot swap between WCDMA only - Auto - GSM only, it is sticked to WCDMA/GSM Auto only
When push *#*#4363#*#* Cannot change network mode too, WCDMA preferred fixed only, if going to radio band selection cannot choose any (Automatic, EURO Band etc) just got message "Set [automatic or any] Unsuccessful.
What is weird, When I turn mobile data on with correct APN for my provider (currently giffgaff) I have gprs running and can send and receive data, but with my other phones I had before my service has been alwaysfast as 3G and HSDPA, not "G" like now.
Please see below my screenshots, I've checked my mobile network with many apps and there is what I've found
Ok this may seem a very stupid question but it happened more than once. Are you using the little piece that covers the sim card? That has contacts in it, without it there is no signal
mr_nooby said:
Ok this may seem a very stupid question but it happened more than once. Are you using the little piece that covers the sim card? That has contacts in it, without it there is no signal
Click to expand...
Click to collapse
thanks, but no lucky
osstis said:
thanks, but no lucky
Click to expand...
Click to collapse
If you still have warranty, run a ruu so it goes back to stock, and take it to the HTC centre. If you are lucky they will recognize it as hardware problem and give you a new one. Remember to tell them it never worked, and if they ask about root or stuff, you don't know about it
No I don't have a warranty (it's second hand and a have no seller contact anymore), otherwise I would not asking here. Looking for somebody who solved this, if.
Hello!
My HTC Desire HD have recently a problem when trying to connect to a network provider. My service provider is Mobistar in Belgium.
When I attempt to connect to a network manually, I get “Your SIM card does not allow a connection to this network”.
I tryed the same SIM in another phone, it works fine.
I have already tried: changing the wireless band, fly mode on and off, factory reset, *#*#4636#*#*, removing battery. Two days ago i rooted the HTC (custom rom, new radio) but it is still the same...
Now here comes the odd part. If i remove my sim, put it in a different phone and switch that phone on, then remove again and put it back into my HTC, it works normally for a few hours.
Yesterday, i inserted a simcard from another country and it works perfectly. So if it is in roaming, it works...
HTC Desire HD
Android 2.3.5 - Android Revolution HD 7.3
Kernel: 2.6.35.14-RCMIX3D-V12-CRD-gec898d5-dirty
Radio:12.65.60.29U_26.14.04.28_M
I don't know what is the problem, if anyone can help me, i appreciate
Thank you very much!
Does that provider use another network? Maybe need to turn on roaming (or change roaming settings).
Just a guess tho, goodluck with it.
HanZie82 said:
Does that provider use another network? Maybe need to turn on roaming (or change roaming settings).
Just a guess tho, goodluck with it.
Click to expand...
Click to collapse
Thank you for your answer.
I searched and i didn't find anything that says that my provider uses another network. (and i didn't find the roaming settings, just the roaming data on/off, maybe that is automatic)
My girlfriend have also the same phone (HTC Desire HD) and also the same provider, and she doesn't have any problems.
I don't understand why if i change my simcard to another phone and then put it back to my phone it works for some hours, till it says limited service...Then i can't do anything less then put it again in another phone if i want to use it again. Or use the simcard from my land (Portugal) in this phone.
The phone is from Belgium, unlocked, the simcard is from Mobistar. My portuguese simcard is from Vodafone Portugal and it connects to Proximus in roaming (another provider from Belgium).
Thank you very much. I hope to find a solution
SousaPinto said:
Thank you for your answer.
I searched and i didn't find anything that says that my provider uses another network. (and i didn't find the roaming settings, just the roaming data on/off, maybe that is automatic)
My girlfriend have also the same phone (HTC Desire HD) and also the same provider, and she doesn't have any problems.
I don't understand why if i change my simcard to another phone and then put it back to my phone it works for some hours, till it says limited service...Then i can't do anything less then put it again in another phone if i want to use it again. Or use the simcard from my land (Portugal) in this phone.
The phone is from Belgium, unlocked, the simcard is from Mobistar. My portuguese simcard is from Vodafone Portugal and it connects to Proximus in roaming (another provider from Belgium).
Thank you very much. I hope to find a solution
Click to expand...
Click to collapse
Ok, well the best of luck with it.
But this is as far as my suggestions go, sorry.
Maybe the provider did something to it, else i don't know.
Goodluck!
HanZie82 said:
Ok, well the best of luck with it.
But this is as far as my suggestions go, sorry.
Maybe the provider did something to it, else i don't know.
Goodluck!
Click to expand...
Click to collapse
Ok, thank you very much for your help. I will try to contact my provider.
Hi,
My question is not regarding interet pass through. My question is that on my phone I cannot get my mobile internet working on my phone.
When I try to tick(select) mobile intyerent option on the phone, it doesn't allow me to change that option. I have read the forum on htc website. I believe that the latest software update for this phone model is the cause behind mobile interent not working on the phone.
I want to know, If anything can be done to solve this issue and get back the mobile interent to work on the phone?
May be by degrading (uninstalling) the software update to the previous version. Any help in this regard would be appreciated.
Regards,
S
Salil.Arora said:
Hi,
My question is not regarding interet pass through. My question is that on my phone I cannot get my mobile internet working on my phone.
When I try to tick(select) mobile intyerent option on the phone, it doesn't allow me to change that option. I have read the forum on htc website. I believe that the latest software update for this phone model is the cause behind mobile interent not working on the phone.
I want to know, If anything can be done to solve this issue and get back the mobile interent to work on the phone?
May be by degrading (uninstalling) the software update to the previous version. Any help in this regard would be appreciated.
Regards,
S
Click to expand...
Click to collapse
Go and check your Access point name; setting>mobile data>access point name.
if there is no APN , you have to fill up your APN name.
HTC ONE X mobile interent is not working
virgolib said:
Go and check your Access point name; setting>mobile data>access point name.
if there is no APN , you have to fill up your APN name.
Click to expand...
Click to collapse
Hi ,
I have checked, and can see the following APN'S
Optus Internet and Optus MMS
Optus Internet is selected and under Optus Internet , the name is "Optus Internet" & and the APN is filled as " yesinternet"
I just got this phone unlocked(originally locked on Vodafone Australia network)
Any other issue that might be causing this problem?
Regards,
S
Salil.Arora said:
Hi ,
I have checked, and can see the following APN'S
Optus Internet and Optus MMS
Optus Internet is selected and under Optus Internet , the name is "Optus Internet" & and the APN is filled as " yesinternet"
I just got this phone unlocked(originally locked on Vodafone Australia network)
Any other issue that might be causing this problem?
Regards,
S
Click to expand...
Click to collapse
Is it your current network provider???
virgolib said:
Is it your current network provider???
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Click to collapse
Yes , I am using Optus network sim, but the phone was originally locked to Vodafone network. I unlocked the phone, so now I can use any sim card in it.
I get the GSM signals to make calls, I can use wifi but its just the internet, thats not working. !
Salil.Arora said:
Yes , I am using Optus network sim, but the phone was originally locked to Vodafone network. I unlocked the phone, so now I can use any sim card in it.
I get the GSM signals to make calls, I can use wifi but its just the internet, thats not working. !
Click to expand...
Click to collapse
If so just asking to your network provider for APN setting. Have you open data roaming?
Xingest village
Salil.Arora said:
Yes , I am using Optus network sim, but the phone was originally locked to Vodafone network. I unlocked the phone, so now I can use any sim card in it.
I get the GSM signals to make calls, I can use wifi but its just the internet, thats not working. !!!!
Click to expand...
Click to collapse
Yes, data roaming is "ON" mode. I have another phone- HTC DESIRE HD (on which I can use my optus mobile interent) and the settings on HTC ONE X is similar to the one on HTC DESIRE HD.
Was there any issue with the HTC ONE X latest software update(which was available few months back) ???
Salil.Arora said:
Yes, data roaming is "ON" mode. I have another phone- HTC DESIRE HD (on which I can use my optus mobile interent) and the settings on HTC ONE X is similar to the one on HTC DESIRE HD.
Was there any issue with the HTC ONE X latest software update(which was available few months back) ???
Click to expand...
Click to collapse
Have you also check Network mode? gsm/wcdma auto or gsm only or wcmda only just change it.
virgolib said:
Have you also check Network mode? gsm/wcdma auto or gsm only or wcmda only just change it.
Click to expand...
Click to collapse
Yes, I have tried changing the network mode, it was gsm/wcdma then I tried to put it on auto or gsm, then put it back on gsm/cdma.
Also, I have tried searching for manual network and then I get two options - Optus and Virgin(optus network reseller), no matter what I select, the mobile interent doesnt works
Salil.Arora said:
Yes, I have tried changing the network mode, it was gsm/wcdma then I tried to put it on auto or gsm, then put it back on gsm/cdma.
Also, I have tried searching for manual network and then I get two options - Optus and Virgin(optus network reseller), no matter what I select, the mobile interent doesnt works
Click to expand...
Click to collapse
Sorry no idea at all.
virgolib said:
Sorry no idea at all.
Click to expand...
Click to collapse
Thanks for trying to help me out !
Does anybody knows , what problem persist in this case ?
Try to set up the APN settings new...could be that something is f%ucked up there...
Gesendet von meinem Desire HD mit Tapatalk 4
APN setting s are correct , my friend !
Hello, I bought and unlocked a HTC M8 but now I have put my sim in everything apart from there is no data connection, Wi Fi works but not data. When I go to Mobile Data in settings it says "disconnected" and when I go to APN it says " Access Point Name settings are not available for this user" Is this the problem ? Can anyone help figuring how to data connect ?
Thanks
Have you selected your network operator first.
Sent from my SM-T805 using XDA Free mobile app
okeytokey said:
Hello, I bought and unlocked a HTC M8 but now I have put my sim in everything apart from there is no data connection, Wi Fi works but not data. When I go to Mobile Data in settings it says "disconnected" and when I go to APN it says " Access Point Name settings are not available for this user" Is this the problem ? Can anyone help figuring how to data connect ?
Thanks
Click to expand...
Click to collapse
This is one of those things that can be most easily solved by calling your operator. When I got my phone and put in the sim card, I had no data. I called O2 and they guy walked me through the setup. It might be a noob way to solve problems, but it definitely works.
ashyx said:
Have you selected your network operator first.
Sent from my SM-T805 using XDA Free mobile app
Click to expand...
Click to collapse
I have. Thanks
unifex_ said:
This is one of those things that can be most easily solved by calling your operator. When I got my phone and put in the sim card, I had no data. I called O2 and they guy walked me through the setup. It might be a noob way to solve problems, but it definitely works.
Click to expand...
Click to collapse
OK great thanks, does it matter that I have a contract and its not the phone I took it out with?
okeytokey said:
OK great thanks, does it matter that I have a contract and its not the phone I took it out with?
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Click to collapse
It did not matter for me. I have an unlocked phone and a sim card from O2. O2 is providing me with the service, it's their job to make sure it works. My phone was brand new, so it would be safe to assume that there was nothing special about it. Also, here in Germany I can always return the sim card and void the contract within two weeks after buying it, so the network wants to keep me happy .
What does it say under Settings> About>Network?
ashyx said:
What does it say under Settings> About>Network?
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Click to collapse
Operator name
3
Signal strength
RSRP(dBm) 85 RSRQ (dB) 10
Cellular network type
4G
Service state
In service
Roaming
not roaming