Screen off gestures dont work! - One (M9) Q&A, Help & Troubleshooting

After receiving a replacement handset I set up the phone and everything was working great! However, after finishing setting it up, I.e. Receiving and successfully installing the 5.1 update, I turned on the screen gestures and created a pass code. But upon trying them out, they didn't work! Double tapping the screen and swiping up while the screen is off to unlock both do nothing!

Go to the Play Store and search for HTC Motion Launch to see if it needs to be updated.

fernandezhjr said:
Go to the Play Store and search for HTC Motion Launch to see if it needs to be updated.
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It has just updated now, gestures still don't work though.

Turn them all off, reboot, then turn them back on again and see if that works.

Related

[Q] Motion Launch Won't Disable

Using a stock (non-rooted) Verizon HTC One M9, I cannot get the Motion Launch gestures to stay disabled. I don't want any of them active, so I went into the settings and disabled them all. I test it with the screen off and verify that the gestures do not work, until a day or so later my phone wakes back to life from tapping the screen and I go to settings to find that the motion launch features have "reset themselves" back to the stock configuration.
Has anyone else experienced this and/or know what the fix is?
Thanks
Mockingbird946 said:
Using a stock (non-rooted) Verizon HTC One M9, I cannot get the Motion Launch gestures to stay disabled. I don't want any of them active, so I went into the settings and disabled them all. I test it with the screen off and verify that the gestures do not work, until a day or so later my phone wakes back to life from tapping the screen and I go to settings to find that the motion launch features have "reset themselves" back to the stock configuration.
Has anyone else experienced this and/or know what the fix is?
Thanks
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Mine have been off and have stayed off from day one.
Mine stay off as well.

Home button continues pressing?

I've had this issue before on my LG Power (Straight Talk branded LG Leon), running on Lollipop 5.0. No matter what I look for I can't find anyone who's experienced similar issues.
It just happened last night on my 5-day old Nexus. I could not open any of my folders to access apps. As soon as a touched a folder, it briefly showed the animation to open it, and it immediately closed. Whenever I selected a widget or the app drawer, they would immediately close as well. When I attempted to swipe down the notification/quick settings shade, they immediately closed themselves. Turning off the screen resulted in the screen immediately turning back on, albeit locked. I was even having trouble turning the device off because the 'Power Off' menu would disappear right after it popped up. Eventually I was able to time it right and was able to power off. Since I restarted I have not have any issues.
Any idea what gives? I'm unrooted, locked bootloader, everything 100% stock, running MM 6.0.1.
the only explanations i can come up with are:
-accidental touching the area in some way (unlikely)
-getting some substance stuck on the screen in that area (unlikely)
-a faulty touch panel (unlikely and very specific defect)
-a hickup in the software (again unlikely)
then again, if the OS (for whatever reason) thinks the home button is pressed, on default it should not only pull you back to the homescreen, but continue and send you right through to google. the conclusion of which would be, that this UI area is triggered repeatedly rather than continuously.
keep an eye out for what could have triggered it in case it occurs again.
check your settings what build exactly you are running (settings -> about phone -> build number).
ans lastly, if it happens again, you should still be able to hold your power button to hard-reboot it (no further interaction with the UI required).
RockinAmigo14 said:
I've had this issue before on my LG Power (Straight Talk branded LG Leon), running on Lollipop 5.0. No matter what I look for I can't find anyone who's experienced similar issues.
It just happened last night on my 5-day old Nexus. I could not open any of my folders to access apps. As soon as a touched a folder, it briefly showed the animation to open it, and it immediately closed. Whenever I selected a widget or the app drawer, they would immediately close as well. When I attempted to swipe down the notification/quick settings shade, they immediately closed themselves. Turning off the screen resulted in the screen immediately turning back on, albeit locked. I was even having trouble turning the device off because the 'Power Off' menu would disappear right after it popped up. Eventually I was able to time it right and was able to power off. Since I restarted I have not have any issues.
Any idea what gives? I'm unrooted, locked bootloader, everything 100% stock, running MM 6.0.1.
Click to expand...
Click to collapse
Try to clean your screen also with a towel
That is extremely weird. It really sounds like a faulty digitizer, but you'd be the first... Maybe it's a rogue app, but unlikely.
Were you doing something before this starts to happen?
I haven't noticed any consistent apps or behaviors when this would occur. This most recent time, I was low on battery (10%) and I had just flipped on my data.
fyi. you could also just press and hold the power button, for 10 secs, for a reboot ( might come in handy when the screen isn't working properly).
dpj52190 said:
fyi. you could also just press and hold the power button, for 10 secs, for a reboot ( might come in handy when the screen isn't working properly).
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appreciate the tip! I'll keep this in mind if it happens again.
Finally was able to capture a video. The issue occurred after I was playing around with Open Camera and it crashed. Holding down the power button didn't work when this glitch is happening.
https://youtu.be/4n5vzXlUPqM
RockinAmigo14 said:
Finally was able to capture a video. The issue occurred after I was playing around with Open Camera and it crashed. Holding down the power button didn't work when this glitch is happening.
https://youtu.be/4n5vzXlUPqM
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What's the icon on the lock screen, top right in the status bar? That behavior is unusual if it's not a screen defect. Are you using any apps that monitor battery, a task killer, or maybe a security monitor app?
Sent from my Nexus 5X using Tapatalk
SlimSnoopOS said:
What's the icon on the lock screen, top right in the status bar? That behavior is unusual if it's not a screen defect. Are you using any apps that monitor battery, a task killer, or maybe a security monitor app?
Sent from my Nexus 5X using Tapatalk
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Click to collapse
The icon is a picture for my user profile on the phone.
I don't use anything like that. I had Clean Master installed briefly but it's been uninstalled for a couple of days now.
so it seems like this issue pops up whenever the camera crashes. happens occasionally when using the camera shortcut (double power tap) or in an app that uses the camera.
It's got to be software IMO. It didn't happen when you went to Google Now and your Recent Apps. I'd try uninstalling the Open Camera app first. Do you have Face Unlock active by chance? After that I'd FDR...
exninja said:
It's got to be software IMO. It didn't happen when you went to Google Now and your Recent Apps. I'd try uninstalling the Open Camera app first. Do you have Face Unlock active by chance? After that I'd FDR...
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Click to collapse
right, that's what's confusing me. i did a factory reset last week, set up the phone as a new device. haven't installed a new camera app, just the stock google camera. the issue occurred again last night when using an app called Shopkick, which accesses the camera but crashed.

How to Disable Screen Wake for Ring app

Hey all, my ring doorbell app wakes the screen anytime I get an alert. I want to keep the notifications on but don't want the screen to wake. It wakes even in my pocket which I want to of course avoid. It may just be a bug in the app but I should be able to limit that from happening. Or so I hope anyway.
I have tried the following.
1. Switched all notifications pertaining to the app and individual cameras to "sound only"
2. In the app I have disabled "alerts open full screen video"
3. I have disabled heads up notifications globally through ADB.
4. Disabled ambient display.
5. Disabled notifications on lock screen.
I'm at a loss on what to do next. Any ideas are appreciated at this point.
TIA
ifly4vamerica said:
Hey all, my ring doorbell app wakes the screen anytime I get an alert. I want to keep the notifications on but don't want the screen to wake. It wakes even in my pocket which I want to of course avoid. It may just be a bug in the app but I should be able to limit that from happening. Or so I hope anyway.
I have tried the following.
1. Switched all notifications pertaining to the app and individual cameras to "sound only"
2. In the app I have disabled "alerts open full screen video"
3. I have disabled heads up notifications globally through ADB.
4. Disabled ambient display.
5. Disabled notifications on lock screen.
I'm at a loss on what to do next. Any ideas are appreciated at this point.
TIA
Click to expand...
Click to collapse
I've struggled with the same thing for months. It never used to do it, but after an update earlier this year it became the new normal for me.
I'm glad I'm not the only one. Hopefully somebody chimes in with some sort of work around.
I'm having the same problem with a Sony XZ1 phone (Android 8.0.0). I spoke with Ring at length and it's 'apparently' a problem with my phone, not their App.
I think that's a load of rubbish and something they need to address and fix. I installed the App on another Android phone running an earlier version of software, the App installs with different options and doesn't wake up the screen. So it's obviously dependent on the OS version but as other Apps don't have the same problem I can only conclude that it's an issue with the Ring App.
Has anyone tried uninstalling the app and then install an older version from APK mirror? Not even sure its on there but it's worth a go
hatdrc said:
Has anyone tried uninstalling the app and then install an older version from APK mirror? Not even sure its on there but it's worth a go
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Click to collapse
That's a great idea. There are plenty of versions to try on APK mirror, one or two per month from 2018. Not a good sign for a reliable and stable app.
I'll give it a go later unless anyone gets there first and can suggest a 'good' version to try
Were you able to find an older version that doesn't have the screen wake behavior?
edit: Pixel 2 - going back to 2.0.66.8 still has the screen wake behavior regardless of notification setting.
edit 2: 2.0.57.2 does the same thing...
Looks like the latest ring version finally let's you fix this. Select your devices, go to notification settings, then select sound only. The default is sound plus pop up. I no longer have the issue after making the change.
Can anyone confirm if turning off the 'plus pop' in the ring app settings works? I have a new pixel 3 on Android pie and the app is still turning on the screen at every alert event with settings set to just sound or just silent.
I'm having the same issue with the ring app. It wakes the screen. Really sucks when phone is in my pocket. I have tried every option and or combo of options. I have a pixel 3a on Android 10. Android 10 does have a option to wake screen for notifications found under display advanced, lock screen. But it is turned off
Still a problem on Android 10, No combinations of settings has been able to stop this for me. Of course Ring denies this even though I have sent a logcat to them.

Anyway to turn off the phone with the home button?

Is there anyway to turn off the screen with the home button and then be able to use the fingerprint scanner to unlock?
Advanced features > side key.
For the locking part, there is an app called home button actions, but good lock would give you more functions , as to unlock, there is a double tap option, as LG devices have had since some time
I really appreciate the answers but still looking for an easy way to long press the home button to turn off the screen and have it turn back on with the fingerprint sensor.
stu5797 said:
I really appreciate the answers but still looking for an easy way to long press the home button to turn off the screen and have it turn back on with the fingerprint sensor.
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Click to collapse
Nova - gestures, home button, screen lock.
Always on display - active, fingerprint unlock turned on.
I think this is the closest you can get. I don't think the fingerprint is active while the screen's completely off.
If you want the screen completely off, you'll have to use the lift to wake option, that way it turns on as soon as you pick up your phone. You'll have to turn that option on in the phone settings.
Edit: "Nova".
20degrees said:
Nove - gestures, home button, screen lock.
Always on display - active, fingerprint unlock turned on.
I think this is the closest you can get. I don't think the fingerprint is active while the screen's completely off.
If you want the screen completely off, you'll have to use the lift to wake option, that way it turns on as soon as you pick up your phone. You'll have to turn that option on in the phone settings.
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Click to collapse
Nove?
live_in_the_sky06 said:
Nove?
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Auto correct. Should say "Nova". As in nova launcher.
20degrees said:
Auto correct. Should say "Nova". As in nova launcher.
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Click to collapse
OK great! Thank you
stu5797 said:
I really appreciate the answers but still looking for an easy way to long press the home button to turn off the screen and have it turn back on with the fingerprint sensor.
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Click to collapse
A single press turns off the screen and pressing the fingerprint sensor when the screen is off turns on the phone. You can set a long press to bring up power off menu.
Just press the power button and the screen will turn off. The easiest way
You can also use "good lock" and the navstar plugin to create a power button shortcut.
Double Tap apk
I use the Double Tap apk. Simple double tap anywhere on the screen to turn t off.
May not work with Android Q though as it's an over lay... works perfectly with Pie.
blackhawk said:
I use the Double Tap apk. Simple double tap anywhere on the screen to turn t off.
May not work with Android Q though as it's an over lay... works perfectly with Pie.
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Do you have a link for that app?
I use the app "DTSO" from the Google Play Store & it works fine on every device mfg except for Samsung. It works on the initial setup, but, subsequent attempts & it does nothing.
On all other devices, I'm able to use a DTSO widget for double tap, on & off.,with no problems.
KOLIOSIS said:
Do you have a link for that app?
I use the app "DTSO" from the Google Play Store & it works fine on every device mfg except for Samsung. It works on the initial setup, but, subsequent attempts & it does nothing.
On all other devices, I'm able to use a DTSO widget for double tap, on & off.,with no problems.
Click to expand...
Click to collapse
If you're running on Android Q I don't think it will work as it's an overlay. Uses no data; well behaved.
https://play.google.com/store/apps/...apk&pcampaignid=APPU_1_b4Q1X_rNH4GvtgXcvIzQCg
blackhawk said:
If you're running on Android Q I don't think it will work as it's an overlay. Uses no data; well behaved.
https://play.google.com/store/apps/...apk&pcampaignid=APPU_1_b4Q1X_rNH4GvtgXcvIzQCg
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Click to collapse
Yeah, too bad. Just checked the date of the last update to that app, been a good while, pre-dating Android 10 (Q).
KOLIOSIS said:
Do you have a link for that app?
I use the app "DTSO" from the Google Play Store & it works fine on every device mfg except for Samsung. It works on the initial setup, but, subsequent attempts & it does nothing.
On all other devices, I'm able to use a DTSO widget for double tap, on & off.,with no problems.
Click to expand...
Click to collapse
KOLIOSIS said:
Yeah, too bad. Just checked the date of the last update to that app, benn a good while, pre-dating Android 10 (Q).
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Click to collapse
One of the reasons I'm not going to Q. I have a couple overlay apps that work well and I use.
The added "security" is a bad joke at a high cost to functionality.
blackhawk said:
One of the reasons I'm not going to Q. I have a couple overlay apps that work well and I use.
The added "security" is a bad joke at a high cost to functionality.
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Part, if not all of that, is a Samsung limitation, the app I'm using, DTSO, is similar to the one you referenced, it's an overlay/widget & it works just fine on my stock/unrooted OnePlus 7 Pro & it's running Android 10/Q.
The DTSO app never worked properly pre-dating Android 10 on any Samsung devices I've owned, & I tried other similar apps & the same results.
Regardless, it's a head-scratcher as to why Samsung doesn't build in the functionality, a la LG, perhaps it's a Knox thing limiting it, IDK......
KOLIOSIS said:
Part, if not all of that, is a Samsung limitation, the app I'm using, DTSO, is similar to the one you referenced, it's an overlay/widget & it works just fine on my stock/unrooted OnePlus 7 Pro & it's running Android 10/Q.
The DTSO app never worked properly pre-dating Android 10 on any Samsung devices I've owned, & I tried other similar apps & the same results.
Regardless, it's a head-scratcher as to why Samsung doesn't build in the functionality, a la LG, perhaps it's a Knox thing limiting it, IDK......
Click to expand...
Click to collapse
Another option is One Handed Operation Plus. You can set gesture control screen off and much more. I wuv this apk. Up to 6 different discreet switch zones and up to 6 switches per zone. Very low power consumption and reliable. Perfect companion to fill in those unused curve screen zones, a brilliant apk.
https://play.google.com/store/apps/...lus&pcampaignid=APPU_1_x6s1X7SEBYi1tgWFmoXgDQ
Since I'm not using a screen lock the double tap on/off is great. Samsung marketing is like a box of rabid gerbils; absurd and unpredictable.
However when it comes to unrooted phone customization, Samsung is hands down the best.
A plain Jane Apple would bore me to death...
blackhawk said:
Another option is One Handed Operation Plus. You can set gesture control screen off and much more.
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THX for the heads up, I've had this app for a while now, missed that option, now using down swipe for screen off, this works for me.
KOLIOSIS said:
Part, if not all of that, is a Samsung limitation, the app I'm using, DTSO, is similar to the one you referenced, it's an overlay/widget & it works just fine on my stock/unrooted OnePlus 7 Pro & it's running Android 10/Q.
The DTSO app never worked properly pre-dating Android 10 on any Samsung devices I've owned, & I tried other similar apps & the same results.
Regardless, it's a head-scratcher as to why Samsung doesn't build in the functionality, a la LG, perhaps it's a Knox thing limiting it, IDK......
Click to expand...
Click to collapse
KOLIOSIS said:
THX for the heads up, I've had this app for a while now, missed that option, now using down swipe for screen off, this works for me.
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Click to collapse
The long stroke gestures aren't as reliable.
Useful for Apks that get inadvertently triggered like flashlight, ha-ha.
Occasionally it gets triggered when cut and pasting but it integrates in pretty well. Adjusting the zone size and placement can help prevent this.
Plus you can have the touch zone indicator any color or transparency setting you like or none al all.
Great touch for custom themes.
Making use of the customization Samsung apps takes the Note 10+ to a completely new level.
Outstanding... and very resource/battery friendly.

How do you turn off Samsung pay swipe up from home? It interferes with gestures.

Hey guys, anyone else using gestures and samsung pay? It appears that there used to be an option to only allow swipe up at the lock screen but I cant find it.
Thanks.
You've got to go into the pay app itself (open it up), go through the initial stages of the app's setup and then once you're on the main screen of the app - go into settings and you can turn that part off which interferes with the gestures at the bottom of the screen.
peteri8706 said:
You've got to go into the pay app itself (open it up), go through the initial stages of the app's setup and then once you're on the main screen of the app - go into settings and you can turn that part off which interferes with the gestures at the bottom of the screen.
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Click to collapse
Thank you very much Sir!
Very odd that they make you reset the app to get to those settings.
peteri8706 said:
You've got to go into the pay app itself (open it up), go through the initial stages of the app's setup and then once you're on the main screen of the app - go into settings and you can turn that part off which interferes with the gestures at the bottom of the screen.
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Click to collapse
Thanks for that! Hadn't realised it was active from the lock screen until now! Disabled it
Or you can just uninstall Samsung Pay which is the easiest way if you don't use it. I never use my phone that way so I don't need it.

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