No notifications and "Unfortunately Zenwatch manager has stopped" - Asus ZenWatch

After a phone reboot this morning I was unable to reconnect my Galaxy S4 (running Lollipop) to my Zenwatch. I tried rebooting both the watch and the phone but no luck, so eventually had to factory reset the watch. Now the Android Wear app says it's connected to the watch (I can check the battery level of the watch), but notifications aren't working. When I use the "Try out watch notifications" option in the Android Wear app I get nothing on the watch.
I also find that when I try to select certain watch faces (e.g. Explorer) it fails with a message which says "Unfortunately Zenwatch manager has stopped". I've uninstalled and re-installed the Zenwatch Manager app, but during the installation process it created a notification saying "Android Wear seems to have a problem in pushi..." (that's all I can see of the message). After rebooting the phone and launching the Zenwatch Manager app again it now tells me that Android Wear is still pushing the Zenwatch Manager config to the watch (some 30 minutes after I re-installed Zenwatch Manager on the phone).
All in all it's a bit of a bloody mess. Can anyone suggest a clean start procedure that will get me back up and running?

I would start with a factory reset of the watch and uninstalling/reinstalling Zenwatch Manager.

As per my OP - that's actually what I did (factory reset watch, then reinstalled Zenwatch Manager)
???

Doh, I meant Android Wear.

Re:
Any updates?

Hi,
I had almost the same thing. For some reason the notifications on my zenwatch 1 weren't showing on the watch. It always worked but for some reason the last week orso i had that trouble.
Seems there is a setting in your phone that, i presume, got disabled after the update to the new zenwatch manager.
My phone is dutch so maybe the translation is not completly correct, it's also depending on your Rom ( Note4 here)
Look for sounds and notifications and the option notification access. If you click it i had two programs in the list, Wear and Zenwatch manager. Only the Wear was enabled.
Enabled Zenwatch manager and the notification where back .. yeah

Related

Motorola Connect can't sync new faces to the watch?

having problem syncing the new watch faces on the watch?
furiousgtz said:
having problem syncing the new watch faces on the watch?
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Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
2crazeybolt said:
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
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Click to collapse
Me too! I did all of that. I just got new a new replacement note 4 and it was working fine on my previous note 4 but this will not sync any faces or no moto app.
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
furiousgtz said:
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
Click to expand...
Click to collapse
That did the trick, thanks i'm working good now.
Reset my phone three times and no love. I can update the original stock faces but thennew faces never show up
Same thing happened to me today. I've reset my phone 3 times and resync'd many times without any luck. Any suggestions?
Edit:
Finally, I was able to fix it. My case was as follows:
I had paranoid android installed (new faces were fine). Had to restore factory settings on my phone, phone didn't want to sync after I reset my phone so I restored factory settings on my phone. I lost the new faces. Tried resetting the phone and watch multiple times and it didn't work. I went back to stock 5.0 (LRX21O) by following this guide . After restoring my phone to stock, I reset the watch one last time. Paired the phone and watch, customized one of the new faces chose minimal face on watch (still no new faces on my phone), then customized the same new face again, when trying to select another face it only showed one (simple). I chose that one, then tried to change to a new face and viola! new faces appeared.
Not sure what of everything I did was the fixing factor but wanted to share. Hope this helps.
Faced same problem. But i managed to update my 360. Try to uninstall all 3rd party app on ur phone, uninstall motoconnect and android wear. Last step is factory reset ur moto360
Then install motoconnect, install android wear ( do not install any 3rd party app at this stage), go to android wear setting and resync available app. Just make sure your phone screen is on about 10 minutes or so, moto360 will reboot after that.
All new faces and moto body apps will show up eventually - i tried this 3 times.
Hope this may help
Motorola 360 new watch faces not showing up on watch
I had the same problem, new watch faces would show in connect app (particularly the My Design one) and I could customize them but the new ones would never show up as an available watch face option on the 360. It may be related to replacing your phone as the new watch faces worked fine with my Old Note 4 then I had to replace it (because it had a problem) so when I got my replacement Note 4 and reconnected my watch it would never give me the option for the new watch faces even after I "reset" the Moto 360 numerous times. Interestingly for some people the new watch face options don't even show up in their Motorola Connect App on their phone, I think it may be related to their phone OS version. I have a coworker with a Note 3 and the new watch faces are not a option even though his motorola connect app is up to date.
Here is what I did to fix my 360:
- uninstall all apps on your phone related to your watch (Motorola Connect, Android Wear, 3rd party, etc.)
- Reset your 360 back to factory. (not just a restart)
- Wait for watch to prompt to install Wear on phone.
- install wear on phone, it will remember your old watch, pick the menu option to forget that watch though so it acts like this is the first time you are setting up a watch.
- Go through the watch pair and setup routine with the wear app till you get to the main wear screen that shows the watch connected and what your voice actions are.
- Go through the training setup on your watch (swipe, swipe....) till it's to it's Normal screen with your notifications.
- Install Motorola Connect app on your phone, go through the setup and wait till it says "connected" to your watch
- Set your phone and your 360 down and don't touch either for 15 minutes (no new apps, settings, etc)
- Your new watch faces should now be on your 360.
- re install the rest of your wear junk.
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
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After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
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Click to collapse
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
DQEight said:
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
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Click to collapse
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
supercluver said:
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
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I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
Click to expand...
Click to collapse
Thanks, worked PERFECTLY!
Sent from my Nexus 6 using Tapatalk
cocchiararo said:
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
Click to expand...
Click to collapse
They DO know that 6.0 is about to be released right? Ugh. Guess I'll stop trying to get this to work on my Nexus 6.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
Click to expand...
Click to collapse
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
santiagodm said:
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
Click to expand...
Click to collapse
if you are on 6.0, then you have to wait for an update from motorola.
cocchiararo said:
if you are on 6.0, then you have to wait for an update from motorola.
Click to expand...
Click to collapse
ok, Thanks cocchiararo, just have to wait
I don't have the option to change the charging colors. Swiping down on the watch face does nothing, and there isn't an option for it in Motorola Connect. I'm running the latest Moto 360 software on the watch, and my phone is running OS 5.1.

"notification access" keeps disappearing (lollipop)

I have a Moto 360 running against a samsung s4 running lollipop (official). The phone is however rooted, with a variety of apks disabled, and greenify installed.
I've noticed that "notification access" regularly disappears from android wear - as well as from other apps (ie greenify) every day or so. No idea why!. When I launch "android wear" I see the reminder that notifications are disabled, and can happily go in and re-enable.
Any idea what may be causing this regular disabling. I can't think what sw I have that may be doing it.....
nigel.
it happened to me too after every phone restart.
I solved it by freezing glanceviewMK with titanium backup .
After a week I can confirm that change has indeed fixed it... An odd bug there.. But I don't really need glance view.. Especially as I have a moto 360 too!

[Q] connection/“unlock my phone” problem

I have a Zenwatch for some time now, and so far was a reliable companion for my Huawei Ascend P6 with features I come to love, especially the “unlock my phone”.
I never experience connection problems. Sometimes I did not get notifications from the phone (like from Hangouts), but a restart of the watch/phone solved it.
Unfortunately after the last updates (watch system build LDZ21T, Android Wear V 1.1.1.1956917 and ZenWatch manager V 1.6.0.150605) the “unlock my phone” feature is not working properly. More that 2 out of 3 times the phone is locked which becomes a very annoying issue. If I unlock the phone in both Android Wear and ZenWatch manager the message is that ZenWatch is connected, only sporadically disconnected. If I turn on the “forgot phone warning” in the ZenWatch manager I see that the connection is not stable anymore.
I did reset the watch to the factory settings and waited until it synchronized again the aps with the phone, but the problem persists.
Any advice? I would gladly roll back to the previous versions if possible. Now I just have a very frustrating experience.
ovg20 said:
I have a Zenwatch for some time now, and so far was a reliable companion for my Huawei Ascend P6 with features I come to love, especially the “unlock my phone”.
I never experience connection problems. Sometimes I did not get notifications from the phone (like from Hangouts), but a restart of the watch/phone solved it.
Unfortunately after the last updates (watch system build LDZ21T, Android Wear V 1.1.1.1956917 and ZenWatch manager V 1.6.0.150605) the “unlock my phone” feature is not working properly. More that 2 out of 3 times the phone is locked which becomes a very annoying issue. If I unlock the phone in both Android Wear and ZenWatch manager the message is that ZenWatch is connected, only sporadically disconnected. If I turn on the “forgot phone warning” in the ZenWatch manager I see that the connection is not stable anymore.
I did reset the watch to the factory settings and waited until it synchronized again the aps with the phone, but the problem persists.
Any advice? I would gladly roll back to the previous versions if possible. Now I just have a very frustrating experience.
Click to expand...
Click to collapse
same experience here
I'm seeing the same issue as well with my Galaxy S5.

Android 6.0 issues

Ever since I installed Marshmallow on my phone I don't get notifications on my watch. They both say they're connected and my notifications are turned on in the wear app and in sound and notifications in my phone settings. Even when I try to push a fake notification it doesn't work. My watch is running 5.1.1 and my wear app is 1.3.0.2166028. I also have gotten a message on my watch saying there is no Google play installed on my phone but it is. If anybody can help I would appreciate it.
i had an issue at first with mine. what i did was uninstall android wear and unpair with the phone. then, wipe the watch. do a full factory reset. (charge it above 80 percent or itll complain on first boot) then after you get the watch to the screen of pairing install android wear and pair. after this wait for everything to finish. remember the watch does everything over bluetooth at this point so give it some time to sync.
after that it should work. you can test it then inside the app. took me a couple of resets to get my watch working perfectly.

Notifications on watch no longer working

Hello there,
The notifications on my watch stopped working a few days ago, but I can't figure out why. I've recently enabled the option "Mute phone alerts & calls" on the Android Wear app because I wanted the watch to vibrate, but not the phone. However, this option seems to have muted all notifications on both the phone and the watch. I've tried disabling the option, but now the notifications appear on the phone only. Since then, I've been unable to restore the watch notifications, no matter what I try. I've also used the "Test Notification" feature available in the Android Wear app, but nothing appeared on the watch. Here's what I've attempted to do:
I've disabled the "Do Not Disturb" option on my phone.
I've unmuted my phone.
I've disabled "Theater Mode" on the watch.
I've checked that my apps are not blocked inside the Android Wear app settings.
I've checked that the Android Wear app on my phone is allowed to display notifications.
I've checked that the Android Wear app on my phone is allowed to access/read notifications.
I've tried resetting my watch to factory defaults.
I've tried reinstalling the Android Wear app on my phone.
This is not the first time I have this problem. The last time it happened, I ended up restoring my phone to factory defaults and this solved the problem. But I have no intention of restoring my phone to factory defaults once more.
Has anyone had a similar issue? Any fixes?
My Huawei Watch is running:
Android Wear 1.3.0.2421912
Google Play Services 8.4.89
Android 5.1.1
And my HTC One M8 phone is running:
Android 6.0 (Google Play Edition)
Android Wear app 1.4.0.2552934.gms
Thanks a lot!
Every time I install or uninstall the Android Wear app, I get a crash report on my phone. I'm not sure if this is related to the notification issue. I'm attaching the stacktrace.
Thanks again!

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