Develop Bugs

Urgent Help! My HOX screen is broken!! =(

DAMMMMIIIIIIT!
The glass part of my screen has broke guys =(
The touchscreen are perfect, but that glass part of the screen, have cracked in a lot... =(
I live in Brazil, HTC doesn't have warranty here.
So, anyone can help me to fiz my phone?
What can i do? If i send the phone to HTC in another conutry, they will fix my phone? Or anyone here in XDA could fix this for me?
Please help guys! I'm desperate =(

lock! said:
DAMMMMIIIIIIT!
The glass part of my screen has broke guys =(
The touchscreen are perfect, but that glass part of the screen, have cracked in a lot... =(
I live in Brazil, HTC doesn't have warranty here.
So, anyone can help me to fiz my phone?
What can i do? If i send the phone to HTC in another conutry, they will fix my phone? Or anyone here in XDA could fix this for me?
Please help guys! I'm desperate =(
Click to expand...
Click to collapse
Hoe did you break it,?
I doubt HTC would fix your broken screen without a big bill!
you could try buying a new screen and trying to DIY using google to find guides

You are in trouble.if you don't have warranty the bill to fix you phone will be big or a cheaper way is to buy a screen on the internet and install it yourself.a bit cheaper but risky
Hit thanks if i have helped you......Please
Sent from my beautiful phone powered by the best OS ever

Thanks for the help guys..
That's what i thinked, HTC warranty will not cover broken screens...
I found this: http://www.ebay.com/itm/New-Touch-S...-/221067365202?forcev4exp=true#ht_2604wt_1397
Just the glass screen and the digitizer flats.. i think this will solve the problem. (Or not?)
If someone know a good youtube guide, i'll appreciate :good:

I also noticed some very small "yellow" points in the screen...
I think its probably because the glass is broken, and pressing the LCD
What do you guys think?

Well if you are buying only screen digitizer.buy it fast because cracked glass can damage the LCD,as you are saying.because if the LCD will be damaged than you will pay a lot more
Hit thanks if i have helped you......
Sent from my beautiful phone powered by the best OS ever

i assume it still powers up ok? take a pic and show us when its on.

Well use packing tape to``lift`` the broken screen on that parts where are yellow dots too prevent further damage of the LCD
Hit thanks if i have helped you......
Sent from my beautiful phone powered by the best OS ever

yeah the phone is working perfectly guys...
i'll up some pics tomorrow :good:
please come tomorrow to see the damage hehehe

Do you still have those yellow points?
Hit thanks if i have helped you......
Sent from my beautiful phone powered by the best OS ever

Guys.. as i said..
The tape "tip" have not worked, i'll need a stronger tape to lift the glass.. i'll try on my job on monday with a good tape i have there.
As you can see, the yellow spots in the screen...
Its recommended use the phone normally?
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Where are the guys to help me? hehehe

lock! said:
Where are the guys to help me? hehehe
Click to expand...
Click to collapse
The LCD and digitiser are one unit, you need to replace them together.

lock! said:
Thanks for the help guys..
That's what i thinked, HTC warranty will not cover broken screens...
I found this: http://www.ebay.com/itm/New-Touch-S...-/221067365202?forcev4exp=true#ht_2604wt_1397
Just the glass screen and the digitizer flats.. i think this will solve the problem. (Or not?)
If someone know a good youtube guide, i'll appreciate :good:
Click to expand...
Click to collapse
Same happened to me and same as you, I am stuck in warranty no mans land!
There is a thread in this forum that discuss how to change the glass and digitizer, I think the OP is repairsuniverse.com who is a well known seller but there is still debate on the quality of the spare parts. They have youtube videos on how to do it also.
A replacement glass + digitizer can be found around $90-120 USD, original ones are very hard to find but someone found some ebay seller in italy that sells some for around 150EUR.
Keep in mind that after reading a lot of threads it seems no one has found a non original screen that has the same quality as an HTC original replacement. Common issues are that the glass does not "glue" to the lcd so you can see a gap (no floating image effect), also the ebay ones do not seem to be gorilla glass and they are extremely glossy.
Also it looks like it is almost impossible to replace just the glass but it can be done. Usually it is recommended to replace both screen and digitizer.
Good luck. I ended up searching my local sites and phonebook and found a shop that has expertise with HTC phones so they will replace the whole screen and digitizer for me. I am not that brave to do it myself (although I did crack open my HTC to fix the wifi issues myself).

When my screen broke I sent my HOX off for repair & expected to pay a arm & a leg but all I paid was $20.00 for them to fix my screen I guess I'm lucky
Sent from my HTC One X using Tapatalk 2

BenPope said:
The LCD and digitiser are one unit, you need to replace them together.
Click to expand...
Click to collapse
Hmm... no.
Digitizer and glass screen is one unit, LCD display is another one.
Garoto1973 said:
Same happened to me and same as you, I am stuck in warranty no mans land!
There is a thread in this forum that discuss how to change the glass and digitizer, I think the OP is repairsuniverse.com who is a well known seller but there is still debate on the quality of the spare parts. They have youtube videos on how to do it also.
A replacement glass + digitizer can be found around $90-120 USD, original ones are very hard to find but someone found some ebay seller in italy that sells some for around 150EUR.
Keep in mind that after reading a lot of threads it seems no one has found a non original screen that has the same quality as an HTC original replacement. Common issues are that the glass does not "glue" to the lcd so you can see a gap (no floating image effect), also the ebay ones do not seem to be gorilla glass and they are extremely glossy.
Also it looks like it is almost impossible to replace just the glass but it can be done. Usually it is recommended to replace both screen and digitizer.
Good luck. I ended up searching my local sites and phonebook and found a shop that has expertise with HTC phones so they will replace the whole screen and digitizer for me. I am not that brave to do it myself (although I did crack open my HTC to fix the wifi issues myself).
Click to expand...
Click to collapse
The **** is, i don't know any good professional here in Brazil to do this job.
I think its better buy a new glass screen and do it myself :laugh:
I know this replacement glasses screens doesn't have the same quality as the factory glass screens, but, i will not pay 100USD in another one. We all know, a lot of parts of phones are made in China, Japan, etc.. So, some of this parts could be a good one, with a good quality.
Do you know someone that have bought a replacement screen on Ebay?
I don't think this replacement parts are so bad... but then you say: hell man, it's a gorilla glass.
And i say, gorilla glass has not all the quality we think.
Doo Doo said:
When my screen broke I sent my HOX off for repair & expected to pay a arm & a leg but all I paid was $20.00 for them to fix my screen I guess I'm lucky
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
More one example, if the resellers sell the glass screen at 90~120USD, how can our friend paid only 20USD? Okay, it's from factory, but this only shows, this parts doesnt are so expensive as we think...
blake chan said:
Here are the HOX disassembly and reassembly videos. Repair a cracked digitizer needs skill and courage. Disassmble the phone is not that difficult if you don't separate the LCD and digitizer. Just use proper strength and keep all your phone parts in a box. The digitizer and LCD of HOX are glued by double-sides tape, so you could use a hair dryer to heat the tape the remove it by a slim blade. But this process is very dangerous for freshman, since any improper action may damage the LCD or bleed your fingers. It is not recommended for a fresh to fix the broken digitizer, go to a professional repair shop instead. If the shop charges you too high or is not trustworthy, buy a digitizer and LCD assembly and replace it yourself.
Here are some websites which sold this assembly http://www.etradesupply.com/htc-one-x-lcd-screen-and-digitizer-assembly.html
http://www.parts4repair.com/htc-one-x-complete-screen-assembly/
http://www.ebay.com/itm/HTC-One-X-S...er-Lens-LCD-Screen-Assembly-OEM-/140826059356
Hope my answer could help. Good luck, dude.
Click to expand...
Click to collapse
Many thanks for the links bro!
I already checked these sites, but, who grants that this screens are original? hehehe
I'll buy with one ebayer...

Guys.. i don't need the LCD screen, my LCD is fine.
The digitizer + glass screen are one part, LCD is another one.
The videos show this clearly..

lock! said:
Hmm... no.
Digitizer and glass screen is one unit, LCD display is another one.
Click to expand...
Click to collapse
Ok. Good luck.

BenPope said:
Ok. Good luck.
Click to expand...
Click to collapse
Pope, i'm not stating anything, but from what I saw in the videos, they are separate parts
Have you seen the videos?
Now i'm really in doubt

lock! said:
Pope, i'm not stating anything, but from what I saw in the videos, they are separate parts
Have you seen the videos?
Now i'm really in doubt
Click to expand...
Click to collapse
From what I hear, separating them is nigh on impossible, i.e., you'll damage the LCD. And I'm pretty sure the official screen comes in one part, although you can buy cheaper compatible parts separately. Sorry for the bad news.

[INFO] Successful Glass/Lens Replacement - GSM Model

Yesterday I managed to successfully replace just the glass part of my Galaxy Nexus screen, without having to replace the entire AMOLED screen and digitizer. I figured I should share this since all the other posts I've seen about doing it have been people saying it's not worth it and to just replace the entire screen, at the cost of about $180.
Back story: I dropped my GNex on a concrete floor, and it landed perfectly face down (just like buttered toast ). There happened to be dirt and sand on the floor with a couple of pebbles just big enough to still contact the screen, despite its curve. These pebbles caused pressure points on the glass, and it was enough of an impact that those pebbles chipped the glass and started a spiderweb of cracks across about 40% of the screen. Needless to say I was pretty pissed off.
The AMOLED screen still worked, and all touch functionality was still there, so I figured it must be an easy fix. As I'm sure you are aware, I was grossly mistaken. I didn't find a single forum post or youtube video of anybody replacing just the glass on a Galaxy Nexus. The general consensus was that you would ruin your digitizer if you attempted to do the repair, as it was fused to the glass. I was almost ready to buy a whole new screen when I found this video. I saw the video was for doing the repair on a Galaxy S3, but watched it anyways. A friend of mine had recently shattered the glass on his S3 and had told me he couldn't repair it because the digitizer was fused to the glass. When I watched the video and saw it could be done on an S3, I figured I would give it a shot on my Nexus anyways, with the worst outcome being replacing the entire AMOLED screen.
I bought a replacement glass/lens (not sure of the proper term) off eBay, along with some new adhesive. Total cost for parts was $35.96 USD including shipping from Hong Kong, and delivery to Canada (Toronto area) was surprisingly quick - about 4 business days.
Replacement Glass
New Adhesive
I don't own a heat gun, so I substituted it with a hair dryer instead (high heat, low blower setting).
A few lessons learned:
Go slow, don't rush yourself. I ended up knicking the digitizer in a couple places because I went too fast (I was excited!). It didn't end up causing any functionality problems, but I can see a couple of small permanent marks under the new glass (not a big deal to me, but annoying nonetheless).
Use a slim knife blade to separate the glass from the frame. I used a small paring knife which was probably a bit too big. A standard utility knife/box cutter should work.
Make sure to remove ALL of the old glue before applying the new adhesive and glass. I didn't have any issues, but I can see how it would cause problems if you don't. The youtube video said to reuse the old glue - not recommended on the Galaxy Nexus. My new adhesive did not have glue for the transparent part of the glass, only the edges, but it doesn't cause any problems.
The digitizer is NOT fused to the glass. This rumour needs to be killed. It is fused to the AMOLED display.
The glue between the glass and the digitizer is similar in consistency to the glue used to stick credit cards to the letter they are mailed on. It's very rubbery and rolls up in a ball quite easily. This makes for fairly easy removal. Use a plastic scraper for this process (I used the green tools that came with the new glass - see the eBay item for details).
You can use nail polish remover (acetone) to clean off the remaining glue residue from the digitizer. It does not leave any of it's own residue. Clean with a lintless cloth, like a glasses cleaning cloth.
Do this whole process in the cleanest environment you can, every little bit of dust or pet hair will cause you grief! Make sure you completely clean and dust the digitizer seconds before applying the new glass, or you will see the dust permanently embedded in your screen. I didn't have this problem, but it could be easily done.
I started taking pictures of the process after I had removed the glass (sorry, forgot to take some before I started). My damaged screen was basically like the S3 in the video, and the glass removal process was about the same. Here's an album of all the pictures.
If I've missed anything, feel free to post any questions! I'm quite happy with my revived Galaxy Nexus.

Thanks so much for the post. My screen has been cracked for ages (touch input still works though), and I've been constantly told that because the glass is fused to the digitizer, it'll cost 160+ to replace. I'll definitely try this Also, could you check your PM?
EDIT: Here are the links :
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http://imgur.com/a/4N6s4
Not sure if this is the screen replacement kit you bought but : http://www.ebay.com/itm/ws/eBayISAP...4277101&ssPageName=STRK:MESE:IT#ht_1290wt_958
EDIT 2 :
Not sure if this is the youtube vid either but : http://www.youtube.com/watch?v=W4Gx5fLy0NQ

Oh man where were you 3 days ago?!?!?!?!
I wanted to do the same after a slight crack on my screen, Got a 20$ glass off ebay and tried to remove it.. However I wasn't careful enough and broke the digitizesr!..
I now have a broken Gnex and I dont know what to do.. Even the connector got ripped of..
l-(

Nice!
Beamed from my Grouper.

Thanks drooff for this very timely post. I cracked my screen this morning and was getting a bit frustrated as I researched
this today, with most people saying that this can't be done. I was about to give up on the idea of just replacing the glass,
but I decided to search the web one more time and that is when I found your message here!
Thank you so much for taking the time to post your detailed instructions and for the photos!!!

dekela said:
Oh man where were you 3 days ago?!?!?!?!
I wanted to do the same after a slight crack on my screen, Got a 20$ glass off ebay and tried to remove it.. However I wasn't careful enough and broke the digitizesr!..
I now have a broken Gnex and I dont know what to do.. Even the connector got ripped of..
l-(
Click to expand...
Click to collapse
You can buy a new AMOLED display assembly (display, digitizer and glass) for around $160, the connector comes attached to it and all you have to do it snap it on to the mainboard.

drooff said:
You can buy a new AMOLED display assembly (display, digitizer and glass) for around $160, the connector comes attached to it and all you have to do it snap it on to the mainboard.
Click to expand...
Click to collapse
Some people can't justify that 160.
Will the next nexus have a longer screen?

steevo1 said:
Thanks drooff for this very timely post. I cracked my screen this morning and was getting a bit frustrated as I researched
this today, with most people saying that this can't be done. I was about to give up on the idea of just replacing the glass,
but I decided to search the web one more time and that is when I found your message here!
Thank you so much for taking the time to post your detailed instructions and for the photos!!!
Click to expand...
Click to collapse
Glad I could help. If you're going to try the replacement and have any questions, just post here and I'll do my best to help.

Aw really I wish this post would've been made by the 12th of this month. My phone broke on my birthday :'(

Mach3.2 said:
Some people can't justify that 160.
Will the next nexus have a longer screen?
Click to expand...
Click to collapse
$160 for a new screen is better than $500+ for a new phone.... just my opinion. I have no idea what the next Nexus phone will have, but as with all Nexus-branded products, it's guaranteed to be awesome!

drooff said:
Glad I could help. If you're going to try the replacement and have any questions, just post here and I'll do my best to help.
Click to expand...
Click to collapse
Thanks. Yes I am going to try this. I will probably order the replacement glass tomorrow. Only one question at
this point. What kind of adhesive did you use?

thx dude....excellent info. I have a nice white tpu case, dynaflo n my screen n even a spare housing, just in case y'know? but this s real good 2 know that it aint fused to the digitizer-lcd. thx a lot. will b very helpful if **** like this does happen, sincerely hope it doesnt.

steevo1 said:
Thanks. Yes I am going to try this. I will probably order the replacement glass tomorrow. Only one question at
this point. What kind of adhesive did you use?
Click to expand...
Click to collapse
It was a replacement adhesive cut specifically for the Galaxy Nexus, found on eBay. Link

I would like to share my experience....not a good one....
I too cracked my screen. (Here comes the back story) I bought an S3 completely spider webbed. I mean it was cracked to death! I bought it after reading all the success people had just replacing the glass. I got it for 250$ and the entire phone was mint, sans screen. Well it took me 3 hours and I made a few mistakes, but I got it all off. It wasnt hard, just tedious. I got the glass and then Voila! works great! So I figured what the hell. I bought another S3 with a cracked screen. This time it was cake! it was a few large cracks.....then my Gnex falls and takes a spill. I figure what the hell.....bought the glass. DENIED>>>>>the glue was so thick it would not melt off like the previous two S3's I had done. And after reading this exact post prior to attempting of course I think there is a difference in the model or where it was produced. FYI Mine is a GSM but the sticker is all in Korean so I cant read anything. I ended up buying a new phone on Ebay for $240. Ill just have to wait. SO I will parts llike a MOBO and stuff for sale a little later on!

drooff said:
It was a replacement adhesive cut specifically for the Galaxy Nexus, found on eBay. Link
Click to expand...
Click to collapse
Thank you again for the info and the link for the adhesive. I will be ordering all the materials / components tomorrow.
It looks like a tedious process but I am willing to give it a shot.

Jasonator said:
I would like to share my experience....not a good one....
I too cracked my screen. (Here comes the back story) I bought an S3 completely spider webbed. I mean it was cracked to death! I bought it after reading all the success people had just replacing the glass. I got it for 250$ and the entire phone was mint, sans screen. Well it took me 3 hours and I made a few mistakes, but I got it all off. It wasnt hard, just tedious. I got the glass and then Voila! works great! So I figured what the hell. I bought another S3 with a cracked screen. This time it was cake! it was a few large cracks.....then my Gnex falls and takes a spill. I figure what the hell.....bought the glass. DENIED>>>>>the glue was so thick it would not melt off like the previous two S3's I had done. And after reading this exact post prior to attempting of course I think there is a difference in the model or where it was produced. FYI Mine is a GSM but the sticker is all in Korean so I cant read anything. I ended up buying a new phone on Ebay for $240. Ill just have to wait. SO I will parts llike a MOBO and stuff for sale a little later on!
Click to expand...
Click to collapse
Keep in mind this thread is about the Galaxy Nexus, not the S3...

Hey guys, I've found an ebay seller who's selling white housing, glass and a couple of tools (I don't think it has the adhesive though) at a relatively cheap price. I can't guarantee the authenticity and viability of this product, but if you guys want to take a chance here you go : http://www.ebay.ca/itm/Original-Hou...714?pt=LH_DefaultDomain_0&hash=item4d05f995ea

drooff said:
Keep in mind this thread is about the Galaxy Nexus, not the S3...
Click to expand...
Click to collapse
I realize this. The story is that I replaced the glass successfully on (2) s3's and when I did my Gnex I failed utterly.

I just called a retailer that fixes screens.. they told me they can fix my screen for 249!? WTF. Awaiting the Nexus 4 at this point. Lol
#Galaxy Nexus HSPA+

luckylui said:
I just called a retailer that fixes screens.. they told me they can fix my screen for 249!? WTF. Awaiting the Nexus 4 at this point. Lol
#Galaxy Nexus HSPA+
Click to expand...
Click to collapse
You can get a full Nexus on craigslist for less than that...

LCD cracked during plane flight [pics]

So I just finished two 3 hour flights and used my S4 to watch movies during both. However the second flight was NOT pleasant at all. I was watching a movie while the plane was ascending and i saw something horrible happen. A crack appeared on my S4... It happened before my eyes. The phone has always lived in a case and behind a screen protector, and has never been dropped, or abused. So I am rather pissed about this, seeing as its my first samsung device. I peeled back my screen protector and found that the LCD is cracked and not the gorilla glass. So i would assume the pressure change in the aircraft combined with a unseen flaw in the LCD caused it to crack.
I am going to try and contact samsung tomorrow, and I really hope they fix it or replace it at no charge, as there is zero damage to the phone except for the crack which pretty much has to be caused by manufacture defect. Also it sucks because now my screen protector has dirt on the sticky side (from checking if the crack was on the LCD or glass) and its trash now.
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Buyers be warned.

Wow, that's unfortunate. Hopefully Samsung fixes it.

I have read similiar threads and i believe after much arguing with samsung (or T-Mobile) that they finally went and fixed it for them for free. They simply replaced the LCD. Its prolly a quality assurance type of issue where the LCD isnt the same for all devices where one may lack in a bit of strength over the next. Same with our CPU's how some can OC to high values while others cannot even OC one mhz higher.

I have an issue going on with my s4 charger with Samsung, the issue was opened back on 7/14/2013.
I still have not received my charger back yet. spoke with them couple of times.
This is the worst customer service I have seen so far.
Sent from my SGH-M919

Interesting. I was on flights from PHX to Dresden Germany and no issues. We will see if this happens when I fly back.

I guess that's what happens when you don't listen to the "TURN OFF ALL ELECTRONIC DEVICES" announcement.

Kid Poker said:
I guess that's what happens when you don't listen to the "TURN OFF ALL ELECTRONIC DEVICES" announcement.
Click to expand...
Click to collapse
I know youre joking, but that only applies during takeoff and landing, after you reach 10,000ft they will tell you can use it.

I read in the first post saying you were ascending, so in my mind I guess u were taking off. I know u can use electronics after take offs. But on a serious note, I think since u were watching the movies, your device was getting pretty warm/hot, and there was an issue where the screen cracked under high temps and Samsung was replacing them when it happened

Also I have learned that samsung support is horrible and so is their website. I go to make the repair ticket, It wont work in firefox. it then says Im missing part of my address, and it wont let me enter into the text field. So i find out I have to edit my account information, which requires a password change.. okay. Done. They make you do a troubleshooting guide to determine the issue, it says its not covered, whatever, i'll need to talk to a rep anyways. Get to the last page it asks for $200, and I recall it saying it wouldnt charge me until I approved it at the depot. But I want to go back and the only option is 'continue' so i click the samsung logo to go back to the homepage. Start all over. Denied, it says call support. I check my emails and I see the ticket went through, but is missing the charges and shipping label. Contact online support, they dont know what their doing. So basically I've wasted 30 minutes and need to call them to cancel the ticket, so i can remake the ticket. I hate apple, but I can see the appeal of having a store and a system that works. Sigh.

test878 said:
I know youre joking, but that only applies during takeoff and landing, after you reach 10,000ft they will tell you can use it.
Click to expand...
Click to collapse
Isnt it 30,000? When I went from Fla to AK a few months ago I think it was 30
But anyways, flying from Fla to NYC on Thursday and I'll be pissed even tho I have insurance if my shiz cracks some **** like that.That sucks man. Sure its the LCD and not just the glass? Just the glass would be a lot cheaper to fix it your self. I think someone was telling me the s4 glass is easier then the s3 but I might be wrong. S3 was a complete PITA. I shattered mine and took it to get fixed and no one would replace just the glass (The glass is not only glued to the casing but allso completely glued down to the lcd) but like I said if its just the glass from what Ive heard its easier. And definitely cheaper

Adam0524 said:
Isnt it 30,000? When I went from Fla to AK a few months ago I think it was 30
But anyways, flying from Fla to NYC on Thursday and I'll be pissed even tho I have insurance if my shiz cracks some **** like that.That sucks man. Sure its the LCD and not just the glass? Just the glass would be a lot cheaper to fix it your self. I think someone was telling me the s4 glass is easier then the s3 but I might be wrong. S3 was a complete PITA. I shattered mine and took it to get fixed and no one would replace just the glass (The glass is not only glued to the casing but allso completely glued down to the lcd) but like I said if its just the glass from what Ive heard its easier. And definitely cheaper
Click to expand...
Click to collapse
Its 10,000 to use electronics, and cruising altitude can vary depending on distance, weather and flight plan.
Im pretty sure its the LCD, I removed the screen protector and could not feel the crack. I believe its glued together, and either way I'm not about to pay out $100+ to fix the phone myself or elsewhere. Its very annoying and may spread, but it doesnt effect the use much right now, so if they refuse ill just use it as is and then buy a phone thats neither samsung or HTC =.=

Adam0524 said:
Isnt it 30,000? When I went from Fla to AK a few months ago I think it was 30
But anyways, flying from Fla to NYC on Thursday and I'll be pissed even tho I have insurance if my shiz cracks some **** like that.That sucks man. Sure its the LCD and not just the glass? Just the glass would be a lot cheaper to fix it your self. I think someone was telling me the s4 glass is easier then the s3 but I might be wrong. S3 was a complete PITA. I shattered mine and took it to get fixed and no one would replace just the glass (The glass is not only glued to the casing but allso completely glued down to the lcd) but like I said if its just the glass from what Ive heard its easier. And definitely cheaper
Click to expand...
Click to collapse
>30k ft is cruising altitude for longer flights.
However, they alert you that you can use electronics after 10k ft. But even after that announcement, they're still climbing a lot more, altitude wise, unless you have a short flight.
Sorry about your phone to the OP, sounds like more of a fluke. Sorry it happened to you nonetheless!

I've seen more than a few OMG MY SCREEN BROKE FOR NO REASON! threads and none have looked like this that I've seen. They always are spider webbed with an obvious impact point. But this one to me is different. There isnt an impact point, with no spider webbing. I think OP is legit and Samsung should be held responsible.

I once had a problem with samsung and I was on the phone with them for easily 8 hours and the only way that I got my problem solved was to email the ceo, I think his is email. [email protected] hopefully this will help you.

I worked for Apple tech support. I was one of the guys who answered when u dialed the 1-800 number on the back of every apple device. I think they've got the best tech n hardware support. The iPhone gets tricky cuz of having to deal with the cell provider... But it's pretty much standard to try to help people out as much as possible for this sorta thing. Hard to determine if the damage actually happened like the buyer said though... Could just be some hockamaymie story
Sent from my Samsung Galaxy S4 using xda premium

lucas said:
I worked for Apple tech support. I was one of the guys who answered when u dialed the 1-800 number on the back of every apple device. I think they've got the best tech n hardware support. The iPhone gets tricky cuz of having to deal with the cell provider... But it's pretty much standard to try to help people out as much as possible for this sorta thing. Hard to determine if the damage actually happened like the buyer said though... Could just be some hockamaymie story
Sent from my Samsung Galaxy S4 using xda premium
Click to expand...
Click to collapse
I'll disagree with the support comment. Wife spent almost 8 hours on the phone and got thrown around to 4-5 people for an apple id issue.... None of them knew what the hell to do and just kept transferring her to someone else....
But I don't think the dude has any reason to make it up. That's just stupid. Not like he can tell Samsung hey see I even posted about it on XDA, which contains every possible way to piss you off and void my warranty....

Well that's Def. Not how it was where I was. Apple is super involved with their tech support and is almost obsessive about making the customer happy. I mean, people lose whole libraries of punches stuff, and ur only supposed to get one or two complete redownloads of all ur stuff... But they rarely don't, give bottom level employees the ability to override warranty issues and replace uncovered damaged products.
Based on my experience with other tech or help lines, Apple has the best. They only outsource to India for one call center location. The other 9 are in America, so it's not impossible to hear them 90 percent of the time cuz you got someone here. Customers used to tell me when they called apple, if they ever did get an Indian, they'd just hang up and call right back cuz chances are the next one will be from Minnesota or whatever. And they got so many centers, there's barely a wait queue ever, the most I ever seen was 50 something minutes, on Christmas day. Otherwise barely at all. And they're good at hiding people that like electronics and actually know what they're talking about. Not to mention every tech employee goes through a paid 6 week long training course on every item you'll be troubleshooting, so every employee knows what they're talking about when you call. I worked there, and it's the one job that I don't really have anything bad to say about it at all...
Sent from my Samsung Galaxy S4 using xda premium

Not a crack its the glue separating from glass and digitizer that's fused ... If you press is a little hard it will go away and come back happens when glass is not 100% flat..
Sent from my GT-I9505G using XDA Premium 4 mobile app

disassembling Galaxy note 10.1 2014 edition

Well, as i need to "repair" my sm-p600 note 10.1 2014 edition, and there isn´t any tear dow manual or tutorial, so i start by my self, i have a little experience disassembling gadgets and assembling again (lucky me, when i was a kid i cant put together many devices haha) well the main duty is know if the screen comes glued to the lcd, hoping they comes just atached by 3m tape or something "easy" to remove, and replace just the glass
By now you can buy the digitizer glass cover alone(i haven´t bought it, since i dont know if i need the whole front panel)
http://www.ebay.com/itm/Touch-Scree...ablet_eReader_Accessories&hash=item19e72eed16
http://www.ebay.com/itm/Touch-Scree...105?pt=LH_DefaultDomain_0&hash=item4618b717e1
or alibaba ($40 usd+20 ems shipping service)
well, hope this help somebody. ill be updating the thread as any news come out (i need to add text, ill do it tomorrow)
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Haha this is exactly what I would've done in this kind of situation - just tear the damn thing apart and repair whatever it is that's broken. Well, except that I usually have no idea what I'm doing when it comes to repairing computer-related stuff. It always seems to work out in the end though.
Anyway, good luck with your repair project. Always nice to have some reference in case of a broken screen.
Sent from my SM-P600 using XDA Premium HD app

Very Nice. Im trying to find a broken one to buy somewhere
Sent from my SM-P600 using XDA Premium 4 mobile app

Nice the glass on mine is busted, previous owner dropped it. I would of figured ifixit would of had something on this tab by now, but I see it's close to the 10.1 2012 model. This has been a big help!

Anyone know yet of the screen comes glued to the LCD?

Pedro2NR said:
Anyone know yet of the screen comes glued to the LCD?
Click to expand...
Click to collapse
i dont think the screen is glued to the lcd because when i put pressure on the glass it does push in u can see it move. the glass seems really weak.

Nice. Is it still the same after you put it back together. Once my stylus becomes lose I'm probably going to open her up to fix it.
Sent from my SM-P600 using Tapatalk 4

Pedro2NR said:
Anyone know yet of the screen comes glued to the LCD?
Click to expand...
Click to collapse
Soon
zeraworld said:
i dont think the screen is glued to the lcd because when i put pressure on the glass it does push in u can see it move. the glass seems really weak.
Click to expand...
Click to collapse
Well the flex conectors are arrayed too far one from the other, so if it comes glued they dont use logic, but who knows, this sunday ill buy some auto agdhesive plastic to retain the glass in "one" part, then heat it and remove it. if you can wait, ill confirm glued or not.
aznmode said:
Nice. Is it still the same after you put it back together. Once my stylus becomes lose I'm probably going to open her up to fix it.
Sent from my SM-P600 using Tapatalk 4
Click to expand...
Click to collapse
I havent put it togueter, i havent ask for the part, i found a better seller, he ships trought ems shipping service, $70 usd shipping included 4-5 days

Good to know. I am knew to this. My wife's tablet cracked. How different is this with the phones? I understand the phones use LOCA between the glass and digitizer. Is it the same case with this tablet?

If its built like their phones then the digitizer is glued to the glass. Which is what you bought. If it helps any, I did take apart an Asus tablet and the digitizer is glued to the glass as well. But the LCD panel has a double sided foam around it which is how it was attached to the LCD/digitizer. If you don't heat the foam tape enough it's going to be a PITA it won't separate easily. But don't force it or you will crack the LCD panel. They are probably 2-3 mm thin panel. So heat it up enough to allow it to separate on its own while you put your prying tool in between. And work your way around with little force. If you have to use more force to separate them, then it's not hot enough. Dont rush like I did and I ended up cracking the lcd panel.
Sent from my SM-P600 using Tapatalk 4

There are glued and attached ... Glued are kind of fused and attached stay together using a 3m double sided tape... We are here to know what is the p600 using... I'll try to heat it and separate em this Sunday ... Even iPad is attached ... The glued one is common in high end devices... Not tablets hope the same for this one
Sent from my LG-P880 using XDA Premium 4 mobile app

dandeli21 said:
Soon
Well the flex conectors are arrayed too far one from the other, so if it comes glued they dont use logic, but who knows, this sunday ill buy some auto agdhesive plastic to retain the glass in "one" part, then heat it and remove it. if you can wait, ill confirm glued or not.
Click to expand...
Click to collapse
How did it go on Sunday?

Just curious, what kind of room, if any, is available under the back cover. It would be nice to make a wireless charging dock for this like my old touchpad had.

After picking up my sons Note 10.1 and noticing that it would apparently come on but had nothing on the screen I began googling. Not much info out there. Appears to be a common problem. His tablet seemed to be working fine but nothing displayed on the screen. Read several threads on here with most ending in sending the units back under warranty. Although I did purchase 3 year warranties on both units I bought...I'm just not one to do the right thing. I powered the unit down and began taking the back off like the poster did in this thread. http://forum.xda-developers.com/show....php?t=2617614. Once I got the back off I tried disconnecting the battery and reconnecting it. No dice. The poster then said he disconnected the two ribbons and reconnected them and that worked for him...still no worky for me. One of the ribbons is labeled "LCD". I followed it to the other end. It is covered by a silver "hold down" sticker. I unstuck the sticker and could then clearly see that the ribbon was clearly cocked very slightly in it's socket. If you don't know, these ribbon sockets come open by prying the black piece up and away from the ribbon. Be very careful doing this. I did this on this end of the LCD ribbon, straightened the ribbon and clipped the socket back closed. BAM. Black Screen Gone! Works like a charm.
If you are comfortable digging around in very small electronics give it a try. If not, send it in.
Hope this helps.

The other thing to be weary of is make sure you dont break the tabs on the back cover. In particular the area where the spen sits. Otherwise the spen will become loose. There's a plastic C looking piece inside that hold on to the spen. This is creates that click feel (not the vibrate) when you insert the spen all the way. There's a part of that piece that lines up with the groove near the end of the spen that it latches on to sort of speak. You can bend to make it hold the pen better but if the back is loose, that clip will not sit in place and the spen will be loose no matter what.
Sent from my SM-P600 using Tapatalk

Does anyone know of a tutorial with pics on how to remove the back?

Crazypinoy9 said:
Does anyone know of a tutorial with pics on how to remove the back?
Click to expand...
Click to collapse
Didn't find a video. Get a very small flat blade screwdriver or one of the plastic tools that comes with a new cell phone battery. Start on either side of the charging port and slowly work your way around prying on it. It has clips and also a thin line of glue holding it on. Take your time and it will come open with ease.

reath1 said:
Didn't find a video. Get a very small flat blade screwdriver or one of the plastic tools that comes with a new cell phone battery. Start on either side of the charging port and slowly work your way around prying on it. It has clips and also a thin line of glue holding it on. Take your time and it will come open with ease.
Click to expand...
Click to collapse
Thanks! Will give it a shot!

label
Thinking about making a purchase to replace my cracked screen, but I am noticing that these replacements don't have the 'Samsung' logo on them. Should I continue to wait longer until digitzer screens with the 'Samsung' logo come out, or would I be safe purchasing these?

And the answer comes out... It's glued in the hard way. Took me about two hours to detach the cracked screen. There is a lot of glue on the LCD that I have to remove now. Check is it is still working and ask for the replacement...
About the last message The brand logo is hidden for copyrights
Sent from my LG-P880 using XDA Premium 4 mobile app

HELP! Broken screen glass

I was getting the stuff out of my car an hour or so ago and I didn't take my bag out properly. Long story short the tablet, an LTE SM-P605) fell on concrete and now the glass is shattered. It still responds to touch and seems to be working properly. Charges and everything. Is there a fix to this that doesn't involve an entire new unit? I would muchhhh rather spend $200 or less on parts and tools to repair the screen than a few times as much getting a replacement unit.

thatblokematti said:
I was getting the stuff out of my car an hour or so ago and I didn't take my bag out properly. Long story short the tablet, an LTE SM-P605) fell on concrete and now the glass is shattered. It still responds to touch and seems to be working properly. Charges and everything. Is there a fix to this that doesn't involve an entire new unit? I would muchhhh rather spend $200 or less on parts and tools to repair the screen than a few times as much getting a replacement unit.
Click to expand...
Click to collapse
Easiest and cheapest way to repair http://www.ebay.com/itm/Samsung-Gal...ablet_eReader_Accessories&hash=item4d1c4ea116

thatblokematti said:
I was getting the stuff out of my car an hour or so ago and I didn't take my bag out properly. Long story short the tablet, an LTE SM-P605) fell on concrete and now the glass is shattered. It still responds to touch and seems to be working properly. Charges and everything. Is there a fix to this that doesn't involve an entire new unit? I would muchhhh rather spend $200 or less on parts and tools to repair the screen than a few times as much getting a replacement unit.
Click to expand...
Click to collapse
Well I do know that Samsung offers repair of a shattered screen at 1/2 the price if you did it within 1/2 a year from date of purchase. At least Samsung offers this in Denmark. Not sure what goes in the US. But might be worth a try to ask your supplier. A lot of the stores don't really know that Samsung offers this.. So if they say "noooo way!" ask them to double check with their service center.
Cheers:good:

buhohitr said:
Easiest and cheapest way to repair http://www.ebay.com/itm/Samsung-Gal...ablet_eReader_Accessories&hash=item4d1c4ea116
Click to expand...
Click to collapse
Is there a similar service for the 2014 Edition? SM-P605. Everything works properly. The screen just has hundreds of cracks. I can still use the whole screen area and get touch response.

Is this what I need to fix it?
http://www.ebay.com/itm/like/291083875540?lpid=82

thatblokematti said:
Is this what I need to fix it?
http://www.ebay.com/itm/like/291083875540?lpid=82
Click to expand...
Click to collapse
Yes, It appears to be the correct screen. However, keep in mind that build quality of these screens are not the same as the ones from Samsung. I've repaired plenty of iPhones with cracked screens and the replacements that I would buy varied in build quality some of them were awesome and had little to no flaws, but I did receive a few that were awful.
Good luck with the repair.

thatblokematti said:
Is this what I need to fix it?
http://www.ebay.com/itm/like/291083875540?lpid=82
Click to expand...
Click to collapse
You could buy the screen but I don't recommend you repair yourself, it's not easy, better off let the pro handle the repair. The link I sent you will repair the screen for you.

buhohitr said:
You could buy the screen but I don't recommend you repair yourself, it's not easy, better off let the pro handle the repair. The link I sent you will repair the screen for you.
Click to expand...
Click to collapse
The link you gave me is for the wrong model. I have the 204 Edition, model SM-P605.

LonelyTV said:
Yes, It appears to be the correct screen. However, keep in mind that build quality of these screens are not the same as the ones from Samsung. I've repaired plenty of iPhones with cracked screens and the replacements that I would buy varied in build quality some of them were awesome and had little to no flaws, but I did receive a few that were awful.
Good luck with the repair.
Click to expand...
Click to collapse
That eBay piece contains the glass? Just making sure it's the right part. Everything works 100% except cracked glass on the surface. LCD and touch response seem to be aces.

This might be of help http://forum.xda-developers.com/showthread.php?p=49595697

I've read the screen is glued to the LCD. How hard is it to heat and take that off? I'd love if someone knew of a repair service for the 2014 Edition not the old one.

Less hassle:
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Details about Samsung Galaxy Note 10.1 2014 Edition P600 P601 P605 LCD Screen+Touch Digitizer
: http://www.ebay.com/itm/Samsung-Gal...eReader_Screen_Protectors&hash=item3389f72d01

dt33 said:
Less hassle:
Details about Samsung Galaxy Note 10.1 2014 Edition P600 P601 P605 LCD Screen+Touch Digitizer
: http://www.ebay.com/itm/Samsung-Gal...eReader_Screen_Protectors&hash=item3389f72d01
Click to expand...
Click to collapse
personally, this is what I would do.

random45 said:
personally, this is what I would do.
Click to expand...
Click to collapse
It's also way more expensive. How do you go about ungluing something like this tablet? Do you need professional tools to do this

thatblokematti said:
It's also way more expensive. How do you go about ungluing something like this tablet? Do you need professional tools to do this
Click to expand...
Click to collapse
Well if you buy the whole replacement you don't need professional tools. Just screwdrivers.

Don't need professional tools!
thatblokematti said:
It's also way more expensive. How do you go about ungluing something like this tablet? Do you need professional tools to do this
Click to expand...
Click to collapse
Firstly, anybody can do bonded screen replacements without professional tools.
The most important tool you will need is patience and determination.
I repair phones, tablets and laptops. While professional tools will make the job easier and give a better quality result, it is possible to get professional results without expensive tools.
I'm not going to go into dismantling device, you can find plenty of instructions on doing that for various devices.
I will cover just the bonded screen issue.
Apart from the replacement glass/ddigitizer,
These are the things you may need and they are all cheap:
1. Molybdenum wire - around $10 for a couple of 100m rolls
2. Plastic Playing cards
3. Non serated plastic knife
4. Hairdryer or heatgun, or an iron (yes, ordinary clothes iron)
5. Infrared thermometer ($40 or so) - not essential but very handy
6. Loca glue
7. UV lamp
8. Couple pairs of small pliers or something to grip the molybdenum wire
9. Cleaning alcohol, or metholated spirits will do.
Once you have removed the screen assembly with the LCD, you need to heat the bonding from the glass side with the hairdryer or iron.
I prefer using the iron set at the right temperature which you can use the thermometer to check. Start at around 90deg C.
Hairdryer will also work, but you can't regulate the temp accurately.
Get the glass up around 90 and start working a corner with a short length of moly wire and grip it using the pliers.
You could fabricate handles for the cutting wires using wooden chopsticks or something but I prefer pliers as the wire will break often and its easy to regrip using pliers.
As you work the wire in, follow behind using the playing cards to keep the glass seperated.
Don't get frustrated if the wire breaks often, expect it!
As you get good at it, you get a feel for the strength of the wire and will break less.
Also try a little more heat for some devices as they have tougher glue but don't go too hot or it will damage LCD.
Once you have cut right through and seperated it, clean the remaining glue off using alcohol and a bit of hairdryer heat and just gently rolling the glue into lumps.
Once its nice and clean, apply the LOCA glue in a double Y like this >---< and gently just lower the new glass on it.
You might need to make a stencil for alignment to locate the glass precisely.
You can do this using cardboard and tape before removing the old broken glass.
I cannot stress the importance of precise alignment, so use your head and innovation to achieve accuracy.
Professionally, we use prefab brackets to align the LCD and glass digitizer, but it can be done with a bit of ingenuity and cardboard.
Don't press down on the loca at first, just let it spread under the weight of the glass.
Work any bubbles out gently and if you need to, use the plastic knife to seperate the glass a little bit and rework.
Once its all good, apply some pressure and let excess LOCA ooze out and wipre it off.
Apply sticky tape to fix the glass in alignment to LCD.
When it's all good, put the UV lamp on it for about 10mins
If you don't have a UV lamp, you can cure it in sunlight for a few hours.
You can get the UV lamps they use for nail salons for $30 or if you are a whiz, you could buy the UV tube for $2 and hack a flouro lamp to power it.
You should end up with a screen that looks new!
PS. Before attempting this on an expensive tablet for the first time, try and get a junked phone with bonded screen and do it on that first for a bit of practice. The experience will be worth it to get better results on the real deal.
The worst you can do is stuff up the LCD and you were going to get the complete LCD digitizer combo anyway right?