Phone Turning off by itself. - Verizon HTC One (M7)

So I have this weird issue with my HTC ONE M7 for a few days now. It would turn off by its own when I was using it but I'd just turn it on and it will work again. I thought it may have something to do with a bad app or the rom might be acting up. Anyway I ignored it since turning it on was a minor inconvenience and I needed my phone functional. Today whilst using GPS, the phone suddenly went dead on me. Every time I boot it up, it passes the initial HTC screen but then doesn't boot into android. The screen goes black and the phone turns off by itself. I went it recovery, wiped dalvik and cache thinking it was an app causing a boot issue but that didn't help. The problem continued. I already had a backup so I went ahead and tried restoring it. It worked the first time. But the phone still won't boot. It would turn off automatically. Then I tried reflashing it with the backup. This time the phone would just turn off as soon as the restore process started. I finally got tired of it and decided to reflash with a new rom. The flash went fine. But lo and behold the same issue again. Boot animation and then black screen with the phone completely turned off.
I thought it might be the battery so I plugged it in to my laptop USB. It booted but when i was setting up android, it would just shut down again. Then I connected it to the wall socket thinking the phone will get more juice. This time around I was able to set it up. With the phone connected to the wall socket all was working splendidly. Please note that during all this time the phone was at 100% and there were no drastic falls in the battery levels.
As soon as I disconnect the phone from power, any power intensive operation shuts it down. I have been in recovery mode for 2 hours now and the battery hasn't even dropped by 3%.
So the question is, What the hell is going on? Is it the battery, is it phone's hardware or is it a software issue? Any help would be greatly appreciated. Cuz if it's something that can't be fixed, I have to start thinking about getting a new phone then. THANKS so much for bearing with me! Cheers!!

supratentorial said:
So I have this weird issue with my HTC ONE M7 for a few days now. It would turn off by its own when I was using it but I'd just turn it on and it will work again. I thought it may have something to do with a bad app or the rom might be acting up. Anyway I ignored it since turning it on was a minor inconvenience and I needed my phone functional. Today whilst using GPS, the phone suddenly went dead on me. Every time I boot it up, it passes the initial HTC screen but then doesn't boot into android. The screen goes black and the phone turns off by itself. I went it recovery, wiped dalvik and cache thinking it was an app causing a boot issue but that didn't help. The problem continued. I already had a backup so I went ahead and tried restoring it. It worked the first time. But the phone still won't boot. It would turn off automatically. Then I tried reflashing it with the backup. This time the phone would just turn off as soon as the restore process started. I finally got tired of it and decided to reflash with a new rom. The flash went fine. But lo and behold the same issue again. Boot animation and then black screen with the phone completely turned off.
I thought it might be the battery so I plugged it in to my laptop USB. It booted but when i was setting up android, it would just shut down again. Then I connected it to the wall socket thinking the phone will get more juice. This time around I was able to set it up. With the phone connected to the wall socket all was working splendidly. Please note that during all this time the phone was at 100% and there were no drastic falls in the battery levels.
As soon as I disconnect the phone from power, any power intensive operation shuts it down. I have been in recovery mode for 2 hours now and the battery hasn't even dropped by 3%.
So the question is, What the hell is going on? Is it the battery, is it phone's hardware or is it a software issue? Any help would be greatly appreciated. Cuz if it's something that can't be fixed, I have to start thinking about getting a new phone then. THANKS so much for bearing with me! Cheers!!
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Click to collapse
if you are s-off i would suggest doing an RUU and starting fresh. Its hard to pin point a problem without having the device handy and trying some things. The RUU will let us know if its a software problem or if its going to be hardware related.

Hey thank you so much for replying. I am s-off. But would going back to stock re S-On my phone? And how do I do RUU? Thanks again.

supratentorial said:
Hey thank you so much for replying. I am s-off. But would going back to stock re S-On my phone? And how do I do RUU? Thanks again.
Click to expand...
Click to collapse
Do not s-on! Just run the ruu eye dottat made

Installed RUU. The problem is still there. The phone can stay on for hours in recovery without a charger but as soon i want too boot into android it shuts down. It only boots up if it's connected to a charger and that too a wall socket not a usb hub cuz it goes some way into the boot process and shuts down half way. I am pulling my hair out here. Dunno if it's the battery or the mother board.

supratentorial said:
Installed RUU. The problem is still there. The phone can stay on for hours in recovery without a charger but as soon i want too boot into android it shuts down. It only boots up if it's connected to a charger and that too a wall socket not a usb hub cuz it goes some way into the boot process and shuts down half way. I am pulling my hair out here. Dunno if it's the battery or the mother board.
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Click to collapse
If ruu still has issues. It is motherboard or battery. From the symptoms, it sounds like battery as the phone needs to have some juice to fully boot the phone before being able to run off the charger.

Related

Phone bricked, unbricking TUT not working.

I was updating my Dash the other day to Ookba's latest rom when I received an error message. It gave me instructions on how to fix it (loading it in bootloader etc.), and I received a message saying it was successful and the rom would continue updating. I received another error message saying the rom was corrupt, and the program shutdown. My phone will not power up now. It was at(or near) full charge while reflashing, but will not turn on regardless of the button combination I hold while attempting to power it on.
Any ideas? Thanks!
what rom did you attempt to load in the bootloader? it should have been the factory rom..if not, then that is probably the root of the problem....as far as it not powering on now...I leave that open to the forum...cuz' I have no relevant advice on that one....
when trying to do the gold card method to unbrick my phone, it say Invalid certificate ..? wats this and how to fix it.
I was trying the "[ROM][EXCA][WWE][* 3VOLUTION SERIES *][WM6.5 STD 21854][Build 3VO.3.00.112509]" when it locked up on me, and still hasn't been able to power up.
Today when plugging it in after a week of letting sit, a red led light showed where the normal orange/green led would normally light up when charging/charged. The light stayed on for a few seconds, then shut off. Nothing else though. Any other suggestions?
allthrottle said:
I was trying the "[ROM][EXCA][WWE][* 3VOLUTION SERIES *][WM6.5 STD 21854][Build 3VO.3.00.112509]" when it locked up on me, and still hasn't been able to power up.
Today when plugging it in after a week of letting sit, a red led light showed where the normal orange/green led would normally light up when charging/charged. The light stayed on for a few seconds, then shut off. Nothing else though. Any other suggestions?
Click to expand...
Click to collapse
Red light my friend means your battery is gone, probably your phone is not bricked maybe it just needs a battery replacement
I am having the same issue, except that I can place the battery in another Dash and it boots up just fine, so I am assuming it is not the battery. I will buy another one to double check. My problem is the same as which is stated above. Can anyone help? Thank you.
Just an update to see if I can get anymore suggestions. Hadn't touched the phone since the last post. Bought a new battery for it this weekend and it's still dead as ever. Won't boot at all. Not into bootloader, nothing. I get absolutely no response holding power+cam or softkeys+power.
Any advice? I don't absolutely need the phone as I've picked up a G1, but it would be nice to have this working, or at least trash it if it's junk.
Thanks!
Everyone else stumped too?
Have you connected to the wall charger to see if you get some response with your new battery?.
Just unbricked mine after being dropped again by the girlfriend. Try this, plus usb cable into device, press the camera button only. See if that gets you into the bootloader screen. If so, flash the oem build and go from there.
Tried it plugged into a wall charger for 3-4 hours, car charger for another hour, and computer/usb for another hour. No response anytime.
I'll try the camera only method when I get home later.
Thanks!
Just tried plugging it into the computer and holding only the camera. Didn't work. Tried that, tried holding power+cam, power+soft keys etc.. What's weird is I had the battery cover off while doing this, and the battery slipped out while I was holding cam+pwr, it actually loaded into the multicolor(bootloader?) screen twice, but would shutoff within a few seconds. Now I'm back to no response from it.
Finally got it to stay on the boot screen without turning off, but can't get it to establish an activesync with the computer so I can't flash it. The computer is obviously detecting it though, because I see an icon that says "remove smartphone usb sync".
The phone's FINALLY working again! Thanks again guys! I was a couple of days away from junking the thing! I couldn't get Ookba's rom to flash it, so I went back to the unbricking tutorial and saw that he recommended grabbing the factory rom to flash it. I did, it worked, and I just flashed it again using Ookba's rom.
Took quite a few months, but it's back! Thanks!

[Q] Unrooted Evo won't boot

My friend has a completely unrooted, stock Evo. I'm not sure about the hardware version, and I hope it doesn't matter.
They were texting and using navigation with the phone plugged into a car charger, when it turned itself off and now won't turn back on. After a battery pull, it'll boot to the splash screen, but then shuts off again. After that, it doesn't boot at all.
I've tried getting it into fastboot, but I'm not incredibly familiar with the Evo. So far, no luck.
I have a rooted Incredible, so I've tried all the little tricks I've used to fix my phone.
So, any ideas? Bad hardware, bad software? Get it replaced?
My last Evo (I'm on my third one) was unrooted & would do something similar. At first it would just reboot itself, but then the screen would freeze & flicker and I would have to pull the battery then try to boot it up. Sometimes it would take 10 or so tries, but after it would boot up it would eventually do the same thing. At first doing a factory reset would fix it but then that stopped working.
If it's similar to my issue then it will have to be replaced. If your friend has insurance then they'll replace it for free since it isn't user damage. Until they get a replacement, try booting into fastboot & selecting reboot from there instead of just powering it on. That worked for me a few times.
I had tried the fastboot reboot, but it wouldn't even get that far.
Turns out, the navigation and texting had drained the battery faster than the car charger could charge it. After a full charge overnight, it's booting up fine. So it was fortunately a very simple problem.
Thanks for the reply, though.
Sent from my ADR6300 using XDA App

[Q] Phone won't turn on

Last night I had dropped my phone from about a foot on a sitting-swing and it hit the ground. I have the black case from the sprint store on it. After that I attempted to turn it on and it just got stuck on Samsung loading screen with the genocide 2.0 logo below it, it then proceeded to be stuck there and eventually rebooted, this never seemed to end. When I attempted to plug it in to charge it the battery charging icon appeared but just has the loading symbol inside of it frozen, after many battery pulls and attempted clockwork-recovery boots failing I decided to go to bed. When I awake I went and tried to turn on my phone which immediately booted up into clockwork recover, fearing for my phones safety I backed everything up on it and then rebooted it. It seemed to work fine! It came on flawlessly and worked well. Throughout the day the battery seemed to drain extremely fast and then eventually died, having just gotten home I have found that the same thing is happening and it won't even charge.
Re flash the ROM then flash journaling on zip right after you flash the ROM then re boot & download you're apps fresh cuz you're data might be corrupted! Hit the thanks button if I've helped in any way! ;-)
Sent from my SPH-D700 using xda premium
I flashed back to stock rom to see if it would turn on, same thing happens, and I don't know if this is significant or not but when my phone boots up the buttons light up, then turn off, then back on again and stay on until the phone reboots itself or the battery is pulled.
EDIT: I have a strong feeling it's my physical battery that is causing the issues because it was working completely fine earlier yesterday.
Try booting in safe mode by holding power and the physical menu button until the phone gets to the lockscreen... Im curious to see if it helps because safe mode might help us get out of soft bricks? I wanna test this theory...
No it does not work, just get stuck at the Samsung loading screen. I don't honestly believe this is a software brick either because of the way it's acting, as I said in my above post I believe it's the physical battery and will probably be going to get it replaced soon

[Q] Q: Anyone elses HOX powers up on its own while turned off and charging?

Since the first ROM I have a strange problem, everytime I turn my One X off, plugin the charger it keeps not only charging but will power up the device to normal mode eventually - i.e. no special charging mode etc. It sometimes takes several hours but in the end it will always be on which is really frustrating.
I've tried different ROMs with different Kernels, I'm now on CM10 nightly - still it powers up magically if I have turned if off before and plug in the charger.
Does anyone else have this problem??? Any suggestions?
Same here
I've got the same issue. Exactly as you described.
I don't have any idea why is it happening - is it a hardware or software issue.
:silly:
It's part of CWM. Flash stock recovery if you don't want this to happen then you'll lose root.
Sent from my HTC One X using Tapatalk 2
What is your cwm version? Try upgrading to 5.8.4.0.
Is this on One X only because I never had that on any other device?
nikzDHD said:
It's part of CWM. Flash stock recovery if you don't want this to happen then you'll lose root.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
eyosen said:
What is your cwm version? Try upgrading to 5.8.4.0.
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Click to collapse
Mine is 5.8.4.0.
Can you try reflaehing it? Earlier versions had that problem.
Also, you can try it with twrp to see if that helps.
EDIT. I may have misunderstood guys. Earlier cwms wouldnt let you stay powered down after shutting the phone down. It would turn on even without plugging in.
EDIT2 Turned mine off. Plugged it in. Remains off so far. Will see in the morning. It certainly sounds like cwm problem. Try twrp and see if that helps.
I do already have 5.8.4.0 :-\
eyosen said:
What is your cwm version? Try upgrading to 5.8.4.0.
Click to expand...
Click to collapse
my brother have similar error, his device while not charging in deep sleep it going on without touch or move. not rooted everysting stock we try to get in factory reset but that dont help... and we notice that the case is pushing the display somehow when we remove the case device never turn on alone, so do you have any case on your device?
McTristan said:
Since the first ROM I have a strange problem, everytime I turn my One X off, plugin the charger it keeps not only charging but will power up the device to normal mode eventually - i.e. no special charging mode etc. It sometimes takes several hours but in the end it will always be on which is really frustrating.
I've tried different ROMs with different Kernels, I'm now on CM10 nightly - still it powers up magically if I have turned if off before and plug in the charger.
Does anyone else have this problem??? Any suggestions?
Click to expand...
Click to collapse
You are not alone, all of us are facing this one, and i think it's pretty normal.
If you drain your battery to zero, and if you start to charge it, one hour after (that's what i've noticed) it'll boot up and it'll show up your lock screen.
This is normal for the HOX?
Im completely stock, un-rooted etc etc.
And when my HOX is off, when I plug the charger in it boots the phone. But then if you switch it off whilst the charger is on, it will not re-boot up.
It still happens, I have reflashed recovery and stuff and it still turns on itself.
I just tried it over night, started with a 41% charge left, turned it off, plugged in the charger and this morning it was turned on. :'(

[Q] Black screen and no booting.

So the other day I let my n7 die completely, which has happened in the past. Today I went to charge it with my computer and turn it on, so I plugged it into my laptop's USB port. For reference, I just installed Windows 8 and there are no android drivers on my laptop. Anyway, I plug it in and hold the power button and it shows me the google screen, then it goes to a black screen annnndddddddd.... Nothing. It stayed there until I did a hard kill. I can get to the bootloader as well as TWRP. Within TWRP I cleared the caches, and ran a fix permissions. Nothing. I've backed up in TWRP and have yet to wipe my data because that's a last resort for me at this point. Right now its sitting on the charger. When I plug it in I get the battery thing as well as the battery charging thing, however after the battery charging thing goes away I can't call it back up. (usually it'll go away but you can hit the power button and it will come back).
This appears to be a hard brick but I'm not sure. I was running 4.4.2 stock, rooted, bootloader unlocked, with Gravity Box, but that's it. Otherwise I've been running normal user stuff and it has been (up until now) just fine, normal battery life and everything.
nrock2256 said:
So the other day I let my n7 die completely, which has happened in the past. Today I went to charge it with my computer and turn it on, so I plugged it into my laptop's USB port. For reference, I just installed Windows 8 and there are no android drivers on my laptop. Anyway, I plug it in and hold the power button and it shows me the google screen, then it goes to a black screen annnndddddddd.... Nothing. It stayed there until I did a hard kill. I can get to the bootloader as well as TWRP. Within TWRP I cleared the caches, and ran a fix permissions. Nothing. I've backed up in TWRP and have yet to wipe my data because that's a last resort for me at this point. Right now its sitting on the charger. When I plug it in I get the battery thing as well as the battery charging thing, however after the battery charging thing goes away I can't call it back up. (usually it'll go away but you can hit the power button and it will come back).
This appears to be a hard brick but I'm not sure. I was running 4.4.2 stock, rooted, bootloader unlocked, with Gravity Box, but that's it. Otherwise I've been running normal user stuff and it has been (up until now) just fine, normal battery life and everything.
Click to expand...
Click to collapse
I fixed it. Something happened between the battery draining completely and me trying to turn it on that was causing a /system mount failure, thus the black screen after the bootloader. Here's how I fixed it:
I downloaded the full restore zip from Google (Mine was KOT49H at the time of posting this).
Then I opened the package, and the second package within the first one. I extraced the system.img file to my desktop.
After extracting the system.img file, I used fastboot on my computer to flash the system in my bootloader, and now its back to normal. No data was lost, nothing broken. I re rooted and everything seems to be in working order.
Good job! I know none of my 1st gen N7's liked to be drained completely so I make a big effort not to. Phones don't seem to have issues like these tablets sometimes do.
wantabe said:
Good job! I know none of my 1st gen N7's liked to be drained completely so I make a big effort not to. Phones don't seem to have issues like these tablets sometimes do.
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