Asus Zenfone 2 OTA update problem - ZenFone 2 Q&A, Help & Troubleshooting

Hello. It's been a month that i purchased zenfone 2 2gb ram. It came with chinese firmware and then i installed ww firmware with adb sideload. After then, Asus has recently release a new update, but my phone is unable to get it. How can i get ota update? Or manually install updates without loosing existing apps and datas. Thanks beforehand.

samirmg said:
Hello. It's been a month that i purchased zenfone 2 2gb ram. It came with chinese firmware and then i installed ww firmware with adb sideload. After then, Asus has recently release a new update, but my phone is unable to get it. How can i get ota update? Or manually install updates without loosing existing apps and datas. Thanks beforehand.
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/general/index-asus-zenfone-2-wip-t3149748
In 3rd post you find everything.

Related

[Q] Device can't OTA

Hello,
today I discovered that my Zenfone 2 does not get OTA's.
I originally received it as a CN version, and i converted it to WW.
I tried checking for OTA in the firmware update app, and it didn't found any.
after looking in a thread about the OTA's, I found out that my device is two versions back.
I managed to update the device manually and now the software is up to date.
my question is why don't I receive OTA's and how can I fix it?
thanks.
toms9563 said:
Hello,
today I discovered that my Zenfone 2 does not get OTA's.
I originally received it as a CN version, and i converted it to WW.
I tried checking for OTA in the firmware update app, and it didn't found any.
after looking in a thread about the OTA's, I found out that my device is two versions back.
I managed to update the device manually and now the software is up to date.
my question is why don't I receive OTA's and how can I fix it?
thanks.
Click to expand...
Click to collapse
I don't believe you will get OTA's as they seem to be pushed out from ASUS's server and since yours was CN it no longer gets the OTA's...
Not hard to find the OTA here and install manually though....
Quicker sometimes too...

Ordered Asus Zenfone 2 and Received a rooted Device. Shall i Un-root?

Guys i recently ordered an Asus Zenfone 2 Deluxe from a Chinese retailer. Obviously because the phone was the Chinese or Taiwanese Version they rooted the device and installed a WW Firmware before shipping it to me. The Version i have is 2.19.40.18 but the battary life is really bad. I realised all this when i tried to search for firmware updates but there is no way to search from the settings menu and the OTA Solution doesn't seem to work because i don't get a notification to update.
ADB doesn't work either because the 3 PCS i installed all the necessary drivers on, i couldn't get them to correctly recognise the device.
Anyways, i just want to be able to update the device to the latest WW software version, i don't care about the root if i will loose it because i don't use the device as a superuser.
What do you advice?
Same situation here. I have the same software version (both on device and in recovery). I also want to update the sofware but OTA option is unavailable in the SOFTWARE INFORMATION MENU, I tried manually but it doesnt work. I dont even know the root method used by seller so I dont know how to unroot, neither will unroot make manual OTA possible.
Please help someone.
chryant said:
Guys i recently ordered an Asus Zenfone 2 Deluxe from a Chinese retailer. Obviously because the phone was the Chinese or Taiwanese Version they rooted the device and installed a WW Firmware before shipping it to me. The Version i have is 2.19.40.18 but the battary life is really bad. I realised all this when i tried to search for firmware updates but there is no way to search from the settings menu and the OTA Solution doesn't seem to work because i don't get a notification to update.
ADB doesn't work either because the 3 PCS i installed all the necessary drivers on, i couldn't get them to correctly recognise the device.
Anyways, i just want to be able to update the device to the latest WW software version, i don't care about the root if i will loose it because i don't use the device as a superuser.
What do you advice?
Click to expand...
Click to collapse
Had the same problem. I unrooted, flashed stock latest firmware and now I have system update option.
I used this threads for guide:
http://forum.xda-developers.com/zenfone2/general/guide-to-apply-ota-bootloop-rooted-zf2-t3127835
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=14962&extra=page=1
Hope it helps.
It does! Thank you!!

Still on 6.0 oct 1st 2015 firmware

Hey, just bought brand new 5x and I'm still on 6.0 with oct 1sr 2015 security patch. When I go to system updates it says I'm up to date. Am not getting OTA update automatically. Im on Telenor in Serbia. Should I wait or do I have to root and flash the latest update manually?
Btw, looove the handset and OS is lagfree, no issues, but still wonder why I'm not getting the latest update. No root, LB, brand new OTB device.
5ageman said:
Hey, just bought brand new 5x and I'm still on 6.0 with oct 1sr 2015 security patch. When I go to system updates it says I'm up to date. Am not getting OTA update automatically. Im on Telenor in Serbia. Should I wait or do I have to root and flash the latest update manually?
Btw, looove the handset and OS is lagfree, no issues, but still wonder why I'm not getting the latest update. No root, LB, brand new OTB device.
Click to expand...
Click to collapse
to update it manually u don't need to have root access.
But if u like to try some new 3rd party ROMs root it :good:
Geeks Empire said:
to update it manually u don't need to have root access.
But if u like to try some new 3rd party ROMs root it :good:
Click to expand...
Click to collapse
How do I update manually? Any recommended guides? I dont feel the need to flash a custom rom, I like what google is doing with android as is for now. Just want the lates and greatest, thats why I bought a nexus.
Also would like to know the reason why I am I not getting updates automatucally. I have the international H791 model. Firmware version MDA89E. Its two OTAs outdated.
Quick thought: Shut down, remove SIM, Start the device, Connect to Wifi, Check for updates.
Just unboxed a brand new 5X 10 minutes ago and have the exact same problem...
Tried to reboot and added a Google account, charged the battery to 100% but the thing still won't find a new system version...
marioemp2k7 said:
Quick thought: Shut down, remove SIM, Start the device, Connect to Wifi, Check for updates.
Click to expand...
Click to collapse
Tried that too. I activated the device without the SIM and used it that way yesterday, inserted it just today.
Than I guess you can't do anything else unless you unlock the bootloader. At this point you can fastboot \system \boot \radio \vendor from the latest factory image or you can sideload ota zip through stock recovey.
I am having the same issue, my new nexus 5x is on 6.0 MDB08L, securiry patch level: November 1, 2015.
When I check for updates it says that my device is up to date...
The OTA will show up eventually. Or update manually.
Same thing for me in Canada. I just ended up enrolling in the Android Beta to get N preview.
Issue solved!
I got a ton of OTAs overnight while device was charging. I think it was 5 OTAs one by one that had to be installed separately, now I am on the latest April security patch and loving my nexus even more. No noticable performance difference, smooth and snappy and now up to date. So I guess updates will come you just have to be patient so google can activate them for your device. In my case it was 2 days since activation.
Info
5ageman said:
How do I update manually? Any recommended guides? I dont feel the need to flash a custom rom, I like what google is doing with android as is for now. Just want the lates and greatest, thats why I bought a nexus.
Also would like to know the reason why I am I not getting updates automatucally. I have the international H791 model. Firmware version MDA89E. Its two OTAs outdated.
Click to expand...
Click to collapse
[TUTORIAL][GUIDE][HOW TO] Flash Factory Images || Unroot
http://forum.xda-developers.com/nexus-5x/general/tutorial-flash-factory-images-unroot-t3231627
How to download and install the Android Marshmallow OTA update on Nexus devices
http://www.digitaltrends.com/mobile/how-to-install-ota-updates-on-google-nexus-devices/
:good:

[OTA][6.0] Marshmallow update available for OPPO F1s

I just now landed to this page and found official Marshmallow update for our oppo f1s
How to update?
*BACK UP YOUR DATA*
Just put the zip file in your sdcard and reboot to stock recovery and "apply update"
Warning : This update will factory reset your phone and wipe all data. I upgraded without backup and lost all my data!
Link to OTA:
http://downloads.oppo.com.s3.amazon.../A1601EX_11_OTA_001_all_201703281552_wipe.zip
The OTA is released for Australia but it worked on Indian and Phillipines phones. I have tested it on my phone.
EDIT: Seems there's a global version also http://downloads.oppo.com.s3.amazon...A1601EX_11_OTA_027_all_201701110933_local.zip
I haven't yet tested the global version.
No point in upgrading. There are no root options.
diosdetiempo said:
No point in upgrading. There are no root options.
Click to expand...
Click to collapse
The update zip doesn't contain stock recovery, which means if you flash the OTA via TWRP [by modifying updater-script] you can update to MM and re-root from twrp.
I haven't tried it because twrp is not working on my phone for some strange reason. Probably because I have 4GB version
sziraqui said:
I just now landed to this page and found official Marshmallow update for our oppo f1s
How to update?
*BACK UP YOUR DATA*
Just put the zip file in your sdcard and reboot to stock recovery and "apply update"
Warning : This update will factory reset your phone and wipe all data. I upgraded without backup and lost all my data!
Link to OTA:
http://www.oppo.com/au/supports/announcement/test
The OTA is released for Australia but it worked on Indian and Phillipines phones. I have tested it on my phone.
EDIT: Seems there's a global version also http://downloads.oppo.com.s3.amazon...A1601EX_11_OTA_027_all_201701110933_local.zip
I haven't yet tested the global version.
Click to expand...
Click to collapse
Global version is an update, the au version worked. The original stock recovery untouched after upgrade. Appears a better option
after flashing marshmallow
my imei no. has gone
but when i downgrade it to lollipop 5.1 imei no. comes
what to do now??????
plezzz help me??
saurabh9897 said:
after flashing marshmallow
my imei no. has gone
but when i downgrade it to lollipop 5.1 imei no. comes
what to do now??????
plezzz help me
Click to expand...
Click to collapse
Use SN Write Tool
link tuto https://firmwarefille.blogspot.fr/2016/05/how-write-imei-use-sn-write-tool.html good luck
I've been trying to download the upgrade for a while now, but it's stuck on 0 bytes per second. I've also tried it on multiple connections and computers/phones. Is there another mirror? Can someone share it with me via media fire or something please?
I'm in Australia and I can't download it, ironic right
It is available since along...
I have posted guide for everything..
Imei solution.. Root..
sagargjasani264 said:
It is available since along...
I have posted guide for everything..
Imei solution.. Root..
Click to expand...
Click to collapse
There seems to be a problem with the mirror server in Australia, which means I can't download it. I've contacted oppo and asked for a download link from another server
sziraqui said:
The update zip doesn't contain stock recovery, which means if you flash the OTA via TWRP [by modifying updater-script] you can update to MM and re-root from twrp.
I haven't tried it because twrp is not working on my phone for some strange reason. Probably because I have 4GB version
Click to expand...
Click to collapse
i wanna flash OTA via TWRP but it's error 7 it said. can you help me how to modify the script?
Just an FYI, you can get the official updates from this page: https://www.oppo.com/au/downloads/
Good news Guys OPPO F1S 6.0 Marshmallow indian?? version now available.
Link
https://drive.google.com/file/d/0B0c5dat3HV-TYk5VS1N2eVozaHM/view
Is it official update for India
rakesh1980 said:
Good news Guys OPPO F1S 6.0 Marshmallow indian version now available.
Link
https://drive.google.com/file/d/0B0c5dat3HV-TYk5VS1N2eVozaHM/view
Click to expand...
Click to collapse
thank you for the link bro.. i can confirm the update worked perfectly. flashed my wifes F1s and booted up with no issue at all. battery life is good as alwys and rom is smooth and all features working sa far after abt a week. it does wipe all so make sure to backup guys and oh remember ur google logins guys otherwise u may have to use little workaround to enter the phone......cheers..
horace_p said:
Is it official update for India
Click to expand...
Click to collapse
Yes, it's official! ?
Does phone data get wiped when updating to marshmallow?
soulpower11 said:
Does phone data get wiped when updating to marshmallow?
Click to expand...
Click to collapse
yes... clean flash is always a good choice.
Marshmallow suck oppo f1s , Not appearing notification on status bar , Internet isn't working well n it's slow ,
Can someone help me?
I have updated my F1s to marshmallow however, I am unable to get the latest monthly updates installed. I have tried downloading the latest update (A1601EX_11.A.38_20190328) and installing manually, however that results in an error and fails to update.
It seems the recent update is for the lollipop rom. I don't want to roll back to lollipop as I have seen major improvements to GPU performance and battery life since upgrading to marshmallow.
Is there a way to get the latest set of security patches for marshmallow?
jacobpayag said:
Can someone help me?
I have updated my F1s to marshmallow however, I am unable to get the latest monthly updates installed. I have tried downloading the latest update (A1601EX_11.A.38_20190328) and installing manually, however that results in an error and fails to update.
It seems the recent update is for the lollipop rom. I don't want to roll back to lollipop as I have seen major improvements to GPU performance and battery life since upgrading to marshmallow.
Is there a way to get the latest set of security patches for marshmallow?
Click to expand...
Click to collapse
Hi. Had to make an account to answer you lol.
For some reason, OPPO stopped supporting marshmallow on the countries it was implemented. Philippines, however, did not effected the idea and would say, if you ever ask them, that their team is working on it. It's just a bunch of rubbish, we both know they're too busy with their flagship phones. F1s has long been forgotten and the only latest marshmallow update you could find is here, I'm not sure though.

[Asus Zenfone 3 Deluxe ZS570KL Pro] Android Oreo update's problems

Hello,
I don't receive any more OTA updates on my Zenfone 3 Deluxe ZS570KL Pro (Z016D) whereas before it was able to download them and to install them.
I contacted the support of Asus compared to this problem. The support, after investigation, indicated to me that it had undergone a modification either by the use of the official tool UnlockTool or by the installation of a bad version of firmware. However, I indicated to them that this telephone was new and no modification had undergone. It managed to receive OTA updates.
As it cannot any more download and install OTA updates, it was advised to me to carry out the updates manually.
I carried out manual updates WW-5.15.44.2588 and WW-5.17.44.68 with success. However, when I wish to carry out update WW-15.0210.1804.47, this one fails and doesn't install.
Could you indicate a procedure to me to install this update and to explain me the reasons for which it doesn't install ?
Moreover, there is it a method to lock the bootloader again on this phone if it was modified as the support of ASUS indicates it?
Anyone else has this problem and found a solution ?
Thanks a lot.
you have to lock your bootloader again then try to flash the official firmware from asus website. flash it thru stock recovery on apply update bla bla
geezazkrays said:
you have to lock your bootloader again then try to flash the official firmware from asus website. flash it thru stock recovery on apply update bla bla
Click to expand...
Click to collapse
Do you have a method to relock the bootloader ? I have looked it up and never found one so far.
Foi-racer said:
Do you have a method to relock the bootloader ? I have looked it up and never found one so far.
Click to expand...
Click to collapse
yeah i saw it in a chinese or taiwan asus website that you have to downgrade to 6.0 then you gonna flash the stock firmware thru stock recovery.
OREO flash
pegasusaile said:
Hello,
I don't receive any more OTA updates on my Zenfone 3 Deluxe ZS570KL Pro (Z016D) whereas before it was able to download them and to install them.
I contacted the support of Asus compared to this problem. The support, after investigation, indicated to me that it had undergone a modification either by the use of the official tool UnlockTool or by the installation of a bad version of firmware. However, I indicated to them that this telephone was new and no modification had undergone. It managed to receive OTA updates.
As it cannot any more download and install OTA updates, it was advised to me to carry out the updates manually.
I carried out manual updates WW-5.15.44.2588 and WW-5.17.44.68 with success. However, when I wish to carry out update WW-15.0210.1804.47, this one fails and doesn't install.
Could you indicate a procedure to me to install this update and to explain me the reasons for which it doesn't install ?
Moreover, there is it a method to lock the bootloader again on this phone if it was modified as the support of ASUS indicates it?
Anyone else has this problem and found a solution ?
Thanks a lot.
Click to expand...
Click to collapse
Had the same problem, used ASUS Flash Tool. Info on this Forum, you will have to reflash TWRP if you use it.

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