[Q] M8 dont recognize sdcards / stucks on boot with sdcard inserted - One (M8) Q&A, Help & Troubleshooting

Hello, i bought an M8 and apparently sdcards dont work on this phone. I tried 3 cards: Kingstom 32Gb HC I / Kingstom 16Gb HC I and a Sandisk 16Gb HC 4.
Problem:
If i boot the phone with any sdcard inserted the phone just gets stuck in android / htc boot letters, and reboot after 30seconds.
If i insert the Kingstom 32Gb or the Sandisk 16Gb with the OS started the phone dont recognize the card and dont give any message, but with the Sandisk 16Gb HC4 e receive this message "sdcard removed" 5 or 6 times and nothing happens after.
What i tried:
- factory reset
- installed a custom ROM (viperONE)
- installed stock ROM
- safemode boot
I did not format the cards because i dont have a desktop card reader, but at least Kingstom 32Gb is new, so i think it comes by default formated and ready for devices.
Anything else i cant try? Thank you!

tiagoroldao said:
Anything else i cant try? Thank you!
Click to expand...
Click to collapse
I'm sorry, but there is nothing else that you can do. If those SD cards are working in other phones. Your phone will need repair, you should contact HTC Portugal live Chat or contact them by phone to Português, English ‎800 209 482‎ ‎09:00 - 21:00 (Seg - Sex / Mon - Fri)‎.
Best Regards.

Related

HTC Desire - SD card issues

from y'day.. sometimes i get the below message when i switch the phone
"phone could not able to backup data to SD card"...
The phone seems to lose access rights to the SD Card, so nothing is displayed in the file manager (estrong or Astor) The only way to fix this is to restart the phone.
in the phone settings-> SD scard option, I still have the option to unmount the SD card.. but then I don't know who to mount it back.. the only way i am able to fix it is by restarting the phone...
from y'day till now I got this problem for 3 times..
Anybody else having problems with this? please help..
Hi, I have the same issuses. It is very annoying, especially when taking photos. I tried reformat card, but it worked only for a week. I have got euro version, firmware 1.15.405.4. I hope HTC will solve this issue together with multitouch issues in next firmware.
I bought a 16Gb card and cannot get it to work in the Desire.
I've tested it in the PC, formatted it etc but it still won't work.
I'm not convinced where the fault lies, with the card or the Desire.
I had a problem once with sd+camera app, but after a reboot everything worked
funny enuff. that happened to me 2 yesterday ?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
One of my 16GB cards also got corrupted. I found it did not slide into the SDHC card slot properly and did become dislodged. Check to see if the SD card is inerted correctly. My replacement 8GB seems fine.
ShugM said:
I bought a 16Gb card and cannot get it to work in the Desire.
I've tested it in the PC, formatted it etc but it still won't work.
I'm not convinced where the fault lies, with the card or the Desire.
Click to expand...
Click to collapse
I have 16 GB Kingston Class 2 in my Desire and no problem so far, quite cheap too.
I have had this a couple of times.
Install the SDMount Widget. Unmount the card in settings, click the widget, back in business.
I'm experiencing this issue about once a week... :/
NZtechfreak said:
I have had this a couple of times.
Install the SDMount Widget. Unmount the card in settings, click the widget, back in business.
Click to expand...
Click to collapse
This doesn't work. I have the same problem as described above. I just ordered a new 8gb SD Card. I hope it's an SD card problem and not something wrong with the phone
Thread with same discussion here if you wanna check it out.
I've also been having SD card issues since I got the phone but yesterday things got worse!
After the problem occured again, I thought I'd try removing and reinserting the SD card (despite having done this before). When I restarted the phone it came up with a this message on the notification bar:
Blank SD Card
SD card blank or has unsupported filesystem.
I've tried reformatting the card in the phone, with the phone attached to my comp via USB, and with the card in a card reader. None of this works; the computer just doesn't recognise the card.
I've just emailed HTC support with the problem. I'll report back when I get an answer.
Also 16GB issue
Since a few days I have issues with my 16GB card also. I tried to install Navigon on the card by copying files directly to the card. After inserting it into the phone two out of three directories were empty....
Trying to copy fromt the pc to the Desire using it as a disk drive gave me the blue screen of death
I tried to install it using the original 4GB card and everything works like a charm
I tested the 16GB card (forgot what tool, it was a 1 month trial without write testing) and the card came out fats enough and without any bad blocks.
I will do a write test this evening (EU time) to see if I can fit 16GB ont the card, but everything points to the phone at this moment
jamieyates79 said:
I've also been having SD card issues since I got the phone but yesterday things got worse!
After the problem occured again, I thought I'd try removing and reinserting the SD card (despite having done this before). When I restarted the phone it came up with a this message on the notification bar:
Blank SD Card
SD card blank or has unsupported filesystem.
I've tried reformatting the card in the phone, with the phone attached to my comp via USB, and with the card in a card reader. None of this works; the computer just doesn't recognise the card.
I've just emailed HTC support with the problem. I'll report back when I get an answer.
Click to expand...
Click to collapse
I've had exactly the same problem which I posted about in another thread. Do let us know if HTC get back to you
Same problem with my Desire and a Sandik 16 Gb Class 2...
The card works fine on my mp3 player, but it is not recognized by the phone. I'm going to contact HTC, too.
My Desire has complained twice now that my 16GB SD card is damaged and needs to be reformatted. But when I put it in my Nokia N97, it works fine. The last time I did a disk check in XP, and that took care of the problem for a while at least, but it seems strange that the problem appeared in the first place.
Having invested in a 16gb class 2 Kingston card for my desire I can tell you that it brings nothing but grief. I then purchased a 8gb class 6 pqi branded card and found it to be flawless in performance. One thing I noticed with the class 6 card is the very fast speed in copying to and from the card. Much faster than the Kingston class 2. On the class 6 card I have never had corruption of data or any problem. I see comments posted that the class makes no difference. In my experience it makes a huge difference.
you guys are having issues with your 8GB/16GB cards, i was considering getting a 32GB a few days from now, after reading all this i'm having second thoughts.. does size matter ? (pardon the pun)
I don't think the size of the card should matter, but then again - it just might. I was wondering if there's a slight possibility my card got corrupted from when I've had it connected to my computer in disk mode. I only use the "safe disconnection of hardware" button in XP, but I don't select to unmount it on the Desire - it shouldn't be a problem, but perhaps that's how it got broken. Or perhaps it's just damaged and glitchy
Make sure the MBR is formatted too. Windows does not do this by default. Search for a tool on the internet.

Desire killed my 8gb microsd! Help?

Been using this 8gb microsd for a over 2 months and never had a problem was always flashing different roms until last week while i was running sense 2.04 the card just suddenly stopped working completely!
no phone can read it! tried it on a few nokia phones and my htc magic with no luck!
tried the card reader to see if it needs format but the reader can't read it and the reader does work i tried it with other cards...
Does anyone or have an idea what I can do to get it working again? I just want to get my photos on it even if i somehow have to format i can always use a recovery software to get the files back but it's not getting recognized... probably a hardware issue? anyone with any help would be appreciated !
Had the same problem, managed to copy stuff off onto pc but cannot re-format the card.
It says it is locked.
Not really the same thing... I can't even copy my files because it doesn't get detected at all! and now just tried a different card reader so again it doesn't seem to be the reader that the issue... could it be truly dead?
I've had that happen on my G1.
Grab an Ubuntu live disk, boot from it and then plug in your memory card reader with your microsd. It should read it and then you can copy your files over to your HDD. It shouldnt be too hard. If you have an ext partition it will also read that and you can copy the contents over to your hdd. Then using Gparted, you can repartition your sd card and then copy your stuff back over.
this happened to me about 6 weeks back - Desire and WinXP would not mount the card at all, manged to mount it through ubuntu but only got a couple of files (photos) back off the card. Back to the 4Gb as supplied sd just now
Hmm just tried ubuntu guys and didn't seem to get any luck... any other ideas? thx.
k4r1m said:
Been using this 8gb microsd for a over 2 months and never had a problem was always flashing different roms until last week while i was running sense 2.04 the card just suddenly stopped working completely!
no phone can read it! tried it on a few nokia phones and my htc magic with no luck!
tried the card reader to see if it needs format but the reader can't read it and the reader does work i tried it with other cards...
Does anyone or have an idea what I can do to get it working again? I just want to get my photos on it even if i somehow have to format i can always use a recovery software to get the files back but it's not getting recognized... probably a hardware issue? anyone with any help would be appreciated !
Click to expand...
Click to collapse
I got same problem with froyo, my card is dead. I tried with all methods but no luck.
Yea i thought i would just post that my desire has also killed my 8gb class 2 memory card, no computer will properly recognize it. Cannot format it or anything.
If i brought a 16gb class 6 do you think the phone will kill that as well, just dont wana waste $80.
When this happened to my 4GB card. I booted the phone into recovery mode. Selected 'MS-USB-Toggle' and the PC then picked it up. Was able to copy photos off the card and reformat it.
Give that a try?
If you still don't come right, I think it is safe to say the card is dead. May have just been a faulty card, rather than the phone killing it. (Don't see how that would even be possible, anyway)
put your micro sd in a sd-card adaptor and format via digital-camera.
camera can format killed cards.
stupsi
stupsi99 said:
put your micro sd in a sd-card adaptor and format via digital-camera.
camera can format killed cards.
stupsi
Click to expand...
Click to collapse
Hmmm, not so sure about that. Normally a dead card is a dead card. End of.
However give it a try - will be surprised if it works.
To add another phone to the list: my old HTC Hero toasted my 16GB SDHC.
Yep when I got my first desire it cooked a 16Gb Sandisk card... worked fine for almost 18 months in my Touch HD... less than a week in the Desire... toast!
Me too.
My Desire seems to have fried my 16Gb Sandisk card, although I'm still trying to work out if it's a genuine card as it looks different to my other sandisk cards but the seller assures me it's real. Lost my holiday photos!!!
Just bought another 16Gb card, will see how that goes.
Going to email HTC and see what they say.
stupsi99 said:
put your micro sd in a sd-card adaptor and format via digital-camera.
camera can format killed cards.
stupsi
Click to expand...
Click to collapse
I second that, they do particularly well
You can also try a low level format tool
I have used this one before - oldie but goodie - http://hddguru.com/software/2006.04.12-HDD-Low-Level-Format-Tool/ but there are others
this has hapened to my lexar 16gb card.
Ihave a rooted desire; I went into the recovery menu, formatted the card to fat32 100%.
I then plugged it into my w7pc. did a low level format, dskchk-check and fix bad blocks.
then reformatted to ext: 512 and the rest fat32 in my device, been working ever since.
Dear Jason S*******,
Thank you for contacting us. In regards to corrupted SD card issue with your HTC Desire, I can help you with that. The issue you are having is not known for us. We may need to check your phone in repair centre if there is a software or hardware fault on it. If your phone is very new, you can ask to exchange your phone from your retailer within the 28 days. If it is older, please contact with our call center to book your device for a repair and get a reference number for the booking. Call center will arrange a Courier to pick up your phone. Repair process takes Maximum 10 -15 days. We will ask you Pick up address, Pick up day, serial number of your phone We need your active email address to send a confirmation email. United Kingdom +44-845-890-0079 Mon - Fri 8 am - 6:00 pm If you phone in warranty this is unknown until it has been seen by our selves and has checked to see what needs to be replaced and what cause of the fault. A quote would be emailed to you before all repairs are carried out. Warranty doesn’t cover any scratches or broken screen. I trust that this resolves your query. Please do not hesitate to contact us again if required.
just an update from my end... I have tried everything possible card is actually dead hardware wise nothing software wise can fix it, R.I.P. my sd card

[Q] G2 Blank SD Card Error

G2 running Cyanogenmod 7.1.0 RC1
I updated from 7.0.?? a few days ago and today I got this message
"Blank SD Card. SD Card is blank or has unsupported file system." I have read quite a few posts on this issue but havent found a solution. I am using a non-stock 8gb card. Also tried this with a 16gb card and got the same error. Tried using a card reader but my computer (vista) gives no sign that a card is even present. Tried inserting my card into a friends sidekick 4g and got the same message. Wouldnt let me format on either phone. I am pulling my hair out! Please help and thanks.
UPDATE: My friends 8gb sd card from his sidekick 4g works fine in my phone but neither of my cards work. Is there an easy way to access my cards from my pc so i can format them?
I'm having this problem as well.
This is not just a suggestion, even though it seems fairly simple. I had the same issue with my Desire Z, and fixed it.
I took the microSD, put it into the phone.. Reboot the phone then go to Settings > Storage and "Erase SD Card" (I am assuming you don't have any valuable info in there.. if you do then back it up somehow.. This is only for free of memory cards).
After you erase it, even if you reboot it, the phone won't recognize it. So take the battery out/power off the phone, put it into the computer. If you're using a PC, go to the Removable Disk that is your microSD, right-click and Format it. Use Fat32, and just format it. (Maybe Quick Format will work, but I just did normal format, took 15 seconds).
After it's done, put it into your phone, boot it, and it should prepare your microSD for usage.
This worked for me, let me know if it does for you!
This issue just occurred on my G2 today at roughly 4:30 pm CDT. I've been running a Patriot 16 GB Class 10 microSD on this device since early April with no problems whatsoever. The other two G2 devices and one MyTouch4G we have are not experiencing the issue at this time.
Symptoms:
- The microSD card is no longer recognized by the G2 Android 2.2 device
- connecting the G2 to either my Windows or OS X notebooks no longer prompts me to enter USB Mode
- device sees the computer and computer(s) see the device after changing G2 to Development - USB debugging mode and connecting it to either the Windows or OS X notebooks
Corrective actions:
- soft reboot ==> no change
- power down - wait 5 mins - restart ==> no change
- power down - remove battery and microSD card - check microSD card contacts & phone contacts - replace microSD and battery - restart ==> no change
Before going into any more invasive or possibly destructive repair efforts, I came to XDA to see if my situation is a one-off or part of a larger pattern.
Appears that this isn't a unique problem.
I'm going to try the stock microSD 8 GB in the unit and will update this thread with results or additional actions.
Good times...
UPDATE: Problem corrected, at least for now.
- pulled the Patriot 16 GB class 10 microSD and used my Kingston MobileLite SD/microSD-to-USB adapter to backup the files from the card to my notebook
- formatted (NOT quick format) the microSD card as FAT32, 32KB allocation size, no volume label
- ran the full format process on the microSD card twice to minimize lingering "noise" on the card
- inserted the microSD into the G2, rebooted and allowed it to mount, fully prepare and download the configurations saved to Google
- confirmed the microSD had mounted and the G2 recognized the entire disk volume
- powered down the G2 gracefully
- pulled the microSD and reattached it to the notebook using the Kingston adapter
- used Unstoppable Copy v5.2 to transfer the 11.2 GB of backup files from the notebook to the microSD - no errors reported
- reinstalled the Patriot microSD in the G2 and powered up
Everything is functioning nominally, all data appears to be recovered. Tested the microSD with SD Tools and all the specs are reporting identically as they were before the incident with read & write performance well above Class 10 levels, (read:21.8 MB/s / write: 14.2 MB/s).
We'll see if the issue resurfaces.
As always, YMMV.
Well I have called HTC and they are sending me a new 8gb SD card on the condition that I ship the old one to them at my own expense. They also acknowledged their awareness of the problem and informed me that they have seen a number of devices burning out the cards. They told me to try the new card and if it happens again I will have to ship my phone in for repairs. I have stuck by HTC for years now, tilt, g1, inspire, g2, and never had a problem, but I feel that their solution, forcing me to pay for return shipping miniscule as it may be, is unacceptable. Im just lucky my phone was still under warranty.
The problem is that no device, my pc included, will recognize the card. It acts like the drive is empty. According to HTC the card is permanently fried but I dont think that is the case.
Wow this is worrying . . . . . I have alot of pics and music on my sdcard which i havnt backuped and wud be devasted if i lost!! Time for backup methinks
Jandyman said:
Wow this is worrying . . . . . I have alot of pics and music on my sdcard which i havnt backuped and wud be devasted if i lost!! Time for backup methinks
Click to expand...
Click to collapse
Wish I did. I lost a ton of stuff. I wont make that mistake again. Also just to put this out here, a friend of mine got the same error today on his HTC Surround.

32gb microsd SDHC problem!!

Hi,
I bought a trancend 32gb microsd SDHC class4 card for the note about 10 days back..Worked fine for 2 days then suddenly stopped working...Stopped working means does not get detected in the phone or on the laptop (there is no option for mount/unmount on the phone)..Ive tried my older 8gb card on my phone and that works fine..Ive also tried the screwed up card on my blackberry bold and it doesnt detect there as well..
Well, i thought its the card's fault and ordered a replacement...
They sent one and same story again!! worked for 2 days and same thing again
Now i dont know if its the card's problem or my phone's..Anybody with any idea??
PS - i am rooted and on criskelo v11.2 with speedmod 3-13 if it matters...also both times i had about 15gb of data in the card...
ive also tried blowing and cleaning the contacts..also tried inserting a piece of paper in the slot to cancel out loose contacts but nothing works
Thanks..
What was the file system on the card?
SolteRR said:
What was the file system on the card?
Click to expand...
Click to collapse
err..i dont remember
i formatted it using the phone before putting in files..so whatever the phone formats it as was there...
are there specifications to follow??
Very strange problem , but I am facing the same problem with a Trancend 32 GB card replaced twice and worked only for 1 day and then stopped recognising , not sure if it makes a diff the Mobo was replaced by Service center about 4 months back ,, may be a mobo fault? but my 16GB card just works fine
same thing happened to me also ..... i replaced a new 32g card let me see if it works fine or i will never buy another 32gb trancend card
since both r indians ill talk in tat context
flipkart now says they wont replace anymore and will refund the amount as credit! He also adviced that sandisk works better on the note for this capacity..i dont know wat logic he had! please do update if u find a solution/alternate
@anirudh - which company is that 16gb from? maybe ill have to make do with 16gb since 32 doesnt work
32Gb micro SDHC class 4 by Transcend, not recognised by GT N7000
Hi All,
I'm using a GT N7000 on Official 4.1.2 XXLT5 (recently updated). I'm using a Transcend microsd 32gb class 4 for about a year now with this note. But I'm facing this issue of 'blank SD' and 'unable to format' from 2-3 months now after I updated to one of the official OS upgrade.
I've tried reverting back to all the earlier versions of Android where it worked fine, but there seems to be no change. I can read the card using an external card reader in my laptop, but not through the phone.
I've tried formatting it to all the possible types (NTFS, exFAT, FAT32), nothing seems to work, for the note. I can read it on PC though.
I tried reading the same card in another device, but now it's not readable in that as well. Any suggestion/solution, much appreciated.
Thanks
Baahu
Baahubali said:
Hi All,
I'm using a GT N7000 on Official 4.1.2 XXLT5 (recently updated). I'm using a Transcend microsd 32gb class 4 for about a year now with this note. But I'm facing this issue of 'blank SD' and 'unable to format' from 2-3 months now after I updated to one of the official OS upgrade.
I've tried reverting back to all the earlier versions of Android where it worked fine, but there seems to be no change. I can read the card using an external card reader in my laptop, but not through the phone.
I've tried formatting it to all the possible types (NTFS, exFAT, FAT32), nothing seems to work, for the note. I can read it on PC though.
I tried reading the same card in another device, but now it's not readable in that as well. Any suggestion/solution, much appreciated.
Thanks
Baahu
Click to expand...
Click to collapse
Boot into recovery mode and go to mounts and storage. From there format the external memory card (format /sdcard). Alternatively you could try with a format from the "storage" in settings.
Use the card reader with ur pc. Go to disk management and format the card FAT32. Before formating, delete the partition/partitions on ur card. U should get unallocated space. Create partition and it should work. The big problem is that u may see some problems between note and 32gb card. The phone it may restart and u should go to recovery/download mode to restart it... good luck.
Sent from my GT-N7000 using xda premium

[Q] SDCARD file system damage issue

Hi,
I experienced following problems :
- flashed on my G3 (D855) Lollipop and after reboot, ADATA Premier Micro SDXC 64GB UHS-I got unreadable ... via Recovery software I got some of the data back, but big files were damaged (I thought it was related to Lollipop...)
- I flashed back to Cloudyfa 1.2 (can't live without XPOSED...), and experienced sudden restarts, while after the restart the sdcard was always unreadable... reformat always fixed it (using exFAT)
- so I thought that ADATA Premier Micro SDXC 64GB UHS-I is faulty and I will got it replaced under warranty
- but to be sure I put it into another device and it's working fine there since week !
- so I thought maybe there is some problem on LG G3, I purchased card Samsung Micro SDHC 32GB EVO Class 10 and guess what - again for a week so far running fine, without damage.... both cards are formatted under exFAT, I have tried to format ADATA it in the phone as well as in the computer....also performed quick and full format - no difference. Performing hard core test in the second device where the sdcard ADATA is still running fine - no issues (benchmarks, manually forced reboots etc.)
So what do you thing, where is the problem ? I can't explain it myself...
my phone did the same problem...
I found a solution. Connect you Sd card to you PC and delete the LG Backup... File it should work back

Categories

Resources