LG G3 blue spot on screen - G3 Q&A, Help & Troubleshooting

hey guys... my G3 was working perfectly when i bought it 5 months from now, just today i noticed a blue spot on the screen it can be very annoying at times, and it only appears on dark colors and black mostly.
what should i do? please help.
ps. the device got warm today and i was watching 1080p video on it, not to mention that the weather here is REALLY HOT. but it's not the first time it gets warm soo i don't know what to do

omaroid said:
hey guys... my G3 was working perfectly when i bought it 5 months from now, just today i noticed a blue spot on the screen it can be very annoying at times, and it only appears on dark colors and black mostly.
what should i do? please help.
ps. the device got warm today and i was watching 1080p video on it, not to mention that the weather here is REALLY HOT. but it's not the first time it gets warm soo i don't know what to do
Click to expand...
Click to collapse
Take it to a service center to get it looked at

omaroid said:
hey guys... my G3 was working perfectly when i bought it 5 months from now, just today i noticed a blue spot on the screen it can be very annoying at times, and it only appears on dark colors and black mostly.
what should i do? please help.
ps. the device got warm today and i was watching 1080p video on it, not to mention that the weather here is REALLY HOT. but it's not the first time it gets warm soo i don't know what to do
Click to expand...
Click to collapse
Sounds like a damaged LCD...unfortunately. If you have insurance its probably time to use it. If you don't, then look into the cost of a replacement front assembly(should be @$80-90us) to repair it yourself. It's an easy fix though...just a lil pricey.

I have insurance but here in my country i don't think it's a good idea going there, and i'm afraid they make it worse...
The blue spot only appears on black, so if you're sure it's a damaged LCD and not a software stuff nor hot related i shall take the phone to them to check it out. That's the best i can do

I mean what makes a damaged screen? The phone didn't fall or anything the spot just happend >_< is it wrong manufacturing by LG?? Sorry but it's driving me crazy

omaroid said:
I mean what makes a damaged screen? The phone didn't fall or anything the spot just happend >_< is it wrong manufacturing by LG?? Sorry but it's driving me crazy
Click to expand...
Click to collapse
It could be anything really... It could be a manufacturing defect that just showed up now over time, it could be heavy use causing high heat and the processor burned your LCD, it could be a hard thumb or fingerprint that compressed the LCD, etc.; many possibilities.
Check this reddit thread because you're not alone... https://www.reddit.com/r/LGG3/comments/2qfzz9/lg_g3_screen_burnpurple_smudge/
It seems like the most common solution was to get a replacement.
If your curiosity is really driving you crazy try posting a pic so xda'ers can see what and where it is. Someone may be able to diagnose it for you or at least give you an educated guess as to what happened.

i added some pics above ^ hope they help

I also have a faint blue spot on my screen, but it's only visible on white backgrounds. Not worth sending it in for.
Verstuurd vanaf mijn LG-D855 met Tapatalk

Mine only appears on black.. It's not affecting much, but i still think it should be fixed as quickly as possible.

Related

[Q] Screen is grey/pink

Hi guys
I hope everyone is well
A week or 2 ago i noticed a pink line down the right hand side of my screen
ALso the bottom of the screen was slightly pink although i could see the text.
Gradually over the last couple of weeks the pink at the bottom of the screen has nearly filled the whole screen. The bottom of the screen is now turning from pink to grey.
Obviously i believe this to be a screen/LED problem
I have looked on ebay and found screens with digitizers but I am not sure if this will do the job or it needs another part with it
can someone please point me in the right direction...preferably with links
thanks in advance
adamspelman said:
Hi guys
I hope everyone is well
A week or 2 ago i noticed a pink line down the right hand side of my screen
ALso the bottom of the screen was slightly pink although i could see the text.
Gradually over the last couple of weeks the pink at the bottom of the screen has nearly filled the whole screen. The bottom of the screen is now turning from pink to grey.
Obviously i believe this to be a screen/LED problem
I have looked on ebay and found screens with digitizers but I am not sure if this will do the job or it needs another part with it
can someone please point me in the right direction...preferably with links
thanks in advance
Click to expand...
Click to collapse
Hi mate, I recently changed the screen and digitizer on my phone. If it's just the screen thats broken then you only need a screen, however you need to be VERY careful when taking out the screen from the digitizer, as if you break the connector to the digitizer then you will need to buy a new one too! Search youtube for "bravo disassembly procedure" or something along those lines, it's the official htc video.
It's actually pretty straightforward to do, and you don't need to treat it as gently as nitro glycerine either, as long as you don't use too much excess force.
Thanks
Hi mate
thanks for the reply
I have seen those videos around and got one in my favourites already
By the sound of my problem do you think i will just need a screen and digitizer or will i need more
adamspelman said:
Hi mate
thanks for the reply
I have seen those videos around and got one in my favourites already
By the sound of my problem do you think i will just need a screen and digitizer or will i need more
Click to expand...
Click to collapse
It SOUNDS like a screen issue, the digitizer shouldnt be a problem
Help
bortak said:
It SOUNDS like a screen issue, the digitizer shouldnt be a problem
Click to expand...
Click to collapse
Thanks mate
I have received my new phone and replaced it
Think i have buggered the touch screen but i am not too worried because it didnt have much glue. With the other stuff on top will that connect it or shall i use some glue on it...if so what glue
Thats not the main issue
Good thing is.,....no case means no scratches so it looks lovely.....still the problem is there though
The whole screen is like a bluey colour,.,,..cannot see anything at all
what else could it be???
please please can someone answer asap so i can get this fixed
adamspelman said:
Thanks mate
I have received my new phone and replaced it
Think i have buggered the touch screen but i am not too worried because it didnt have much glue. With the other stuff on top will that connect it or shall i use some glue on it...if so what glue
Thats not the main issue
Good thing is.,....no case means no scratches so it looks lovely.....still the problem is there though
The whole screen is like a bluey colour,.,,..cannot see anything at all
what else could it be???
please please can someone answer asap so i can get this fixed
Click to expand...
Click to collapse
Hi guys
Anyone managed to have a look at this?
anyone
sorry to post again
anyone able to comment on this? please
Hey sorry mate.. Hmm if it wasn't the screen then it must be something else... I don't want to tell you what it is for you to aimlessly keep buying stuff, because it's just not worth it. If it wasn't the screen then it could be so many other things.

[Q] HTC One X touch screen not working in cold weather.

Simple problem, I live in the UK so the weather isn't exactly brain freezing but at 3 degree Celsius or below the screen just doesn't want to respond AT ALL, the phone is perfectly fine because buttons work and such it's just the touch screen and the touch buttons also the weirdest thing is after restarting the phone when this occurs the screen magically works again however after few minutes of cold weather will disable the touch capabilities. Should I claim on warranty? I really cant be arsed for 2 weeks without my phone, I'm quite addicted to it.
Also I have smashed the screen in the past and had it replaced by HTC if that matters however I can't tell if this issue existed before that because it wasn't exactly cold then. Please give me some good advice?
AW: [Q] HTC One X touch screen not working in cold weather.
What's your job? I mean where do you work? While I was working for an art exhibition, my fingertips skinlayer got really really thick because I did worked with pug
After that, touchscreens didn't respond to my fingers at all
nitrousĀ² said:
What's your job? I mean where do you work? While I was working for an art exhibition, my fingertips skinlayer got really really thick because I did worked with pug
After that, touchscreens didn't respond to my fingers at all
Click to expand...
Click to collapse
I'm a college student, my finger tips are definitely soft lmao! No that's not the issue because after restarting the phone everything is fine and my hands are rather warm, I actually thought about that and even tried licking the screen, didn't work.
pro_Ove said:
I'm a college student, my finger tips are definitely soft lmao! No that's not the issue because after restarting the phone everything is fine and my hands are rather warm, I actually thought about that and even tried licking the screen, didn't work.
Click to expand...
Click to collapse
Dude!....never ever lick a screen ! It has more backteria on it than a toilet seat of a highway rest! Anyways, send it back to warranty would be an idea. If it comes to software, you'll most propably get help, but if it comes to hardware, things will get difficult.
Relevant info about licking smartphone screens here: https://www.youtube.com/watch?v=MVpkeBYZOrE&feature=youtube_gdata_player
And regarding topic: I succesfully used my HOX at minus 22 celsius the other day so plus 3 shouldn't be any issue.
Sent from my One X
I truly don't care, the less bacteria we intake the weaker we are against them
I actually watched that video, I'm subscribed to vsauce
So I should send it off then? Will HTC have any issues with doing this within the warranty? I assume it's their fault I did notice that in the dark the bottom of the screen reveals a little gap where the light from the screen/buttons is shining through, it's not impractical just a little bit annoying and makes it seem like they didn't fit the screen 100% properly also the right edge of the screen seems to be darker, for example if I open something white on the screen it seems as if there was a shadow coming from the right edge of the screen.
Posting an update for future reference. The device has been sent of to HTC on the 18th of Feb and returned today however there was no email or nothing informing me about return of the device, not only that they haven't included any document stating what has been done to the phone if anything has been done at all (except of a hard reset ofc). The gap at the bottom is still there and light shines through it as much as ever, the device came completely dead without any charge what so ever, I have now stuck it in the freezer and after 20 minutes I will check on it to see if my issue still persists, if it does then HTC is just a joke of a company.
At least the haven't charged me... yet. Will post an update.

[Q] Yellow screen burn at bottom of screen

Guys, over the past few days I have noticed at the foot of the screen in the centre there is a yellow line (approx 1 to 2mm thickness) appearing which looks very much like screen burn.
It can only be seen when a lighter colour is present but it is there no matter what you are looking at.
When watching movies it is horrendous as your eyes are constantly drawn to the yellow thick line.
Question being has anyone else noticed this?
Sounds like a faulty panel to me
Lennyuk said:
Sounds like a faulty panel to me
Click to expand...
Click to collapse
That's what I am thinking but before I contact Clove tomorrow it would be interesting to hear if this is an isolated case?
Give us a picture
htc_HD2 said:
Give us a picture
Click to expand...
Click to collapse
Impossible to see if you do a screen grab. The grab would not show the screen burn.
The only way to do it is to take a photo of the G3's screen and I don't have another camera at hand with me this weekend.
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
StreetkillnHD said:
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Beards said:
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Click to expand...
Click to collapse
I have had this on devices in the past, its certainly a faulty screen.
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Beards said:
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Click to expand...
Click to collapse
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Lennyuk said:
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Click to expand...
Click to collapse
Yes I spoke with Clove and was quite surprised they would send it back for repair.
At the time I had had the G3 for 18 days.
As such seeing as being without the phone is going to be a nightmare and it's not spreading or getting worse for the time being, I'm mulling over my options.
Fortunately money is not a problem. If it gets that bad I would rather buy another and set up the new G3 in the presence of the faulty G3 then either give the faulty one away to a member of the family which I do with all of my phones and let them decide what to do....
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
bpyazel said:
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
Click to expand...
Click to collapse
Well, if it's any help to you all I can tell you is it doesn't appear to get any worse.
Yes it's there and more prominant when it gets hotter but it doesn't appear to be spreading or going darker.
At the moment I am still living with it.

Yellow spot on Display

Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.
That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.
pulsarvp said:
That may be glue.
Click to expand...
Click to collapse
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.
whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
Click to expand...
Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
Click to expand...
Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers
hi did you ever get this problem fix because i having the same problem with my g3 please help
ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
Click to expand...
Click to collapse
No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
Click to expand...
Click to collapse
Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.
I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.
i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.
Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.
Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.
yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?
yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:
manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Click to expand...
Click to collapse
After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.
help!!! direct sunlight?? kindly put the instructions pls

LG G3 yellow spot on edge of display!

Hey guys,
I have a problem with my G3. I was so happy when I got it but now it drove me nuts. The display which is supposed to be the selling spot of this phone is not so glorious after all. Although not all users are affected by this I am one of those who are. I noticed a yellow band on the top left side of my screen. As I read online it is glue residue that has protruded through the display. Many people suggest to put it under a UV light but I am not sure if I should do this (the UV light is supposed to dry the glue). I have to mention that I bought the G3 because I had the exact same problem with the G2 in the same place. It looks so ugly and drives me crazy. So I wanted to ask for help from someone over here at XDA who has had the same or similar issue with the G3 or any other phone and is willing to offer me help and guide me through fixing this annoying issue.
Thanks!
I attached photos bellow taken by my other G3 which by the way does not have that problem!
Hello.
I have exactly same issue with my LG G3. :crying: Same kind of yellow spot at exactly same area as it is in your phone. It really is very annoying. Can anyone say if it's possible to fix it some way?
I can't believe that it is caused by my own fault. I read also somewhere that it is some glue which is visible for some reason.
/ReapeR81
Brad55555 said:
Hey guys,
I have a problem with my G3. I was so happy when I got it but now it drove me nuts. The display which is supposed to be the selling spot of this phone is not so glorious after all. Although not all users are affected by this I am one of those who are. I noticed a yellow band on the top left side of my screen. As I read online it is glue residue that has protruded through the display. Many people suggest to put it under a UV light but I am not sure if I should do this (the UV light is supposed to dry the glue). I have to mention that I bought the G3 because I had the exact same problem with the G2 in the same place. It looks so ugly and drives me crazy. So I wanted to ask for help from someone over here at XDA who has had the same or similar issue with the G3 or any other phone and is willing to offer me help and guide me through fixing this annoying issue.
Thanks!
I attached photos bellow taken by my other G3 which by the way does not have that problem!
Click to expand...
Click to collapse
i'm not a robot
ReapeR81 said:
Hello.
I have exactly same issue with my LG G3. :crying: Same kind of yellow spot at exactly same area as it is in your phone. It really is very annoying. Can anyone say if it's possible to fix it some way?
I can't believe that it is caused by my own fault. I read also somewhere that it is some glue which is visible for some reason.
/ReapeR81
Click to expand...
Click to collapse
same here ,same area!over heating , ice on the screen or 10 min in the refrigerator temporary helps the spot will disappeair !
ReapeR81 said:
Hello.
I have exactly same issue with my LG G3. :crying: Same kind of yellow spot at exactly same area as it is in your phone. It really is very annoying. Can anyone say if it's possible to fix it some way?
I can't believe that it is caused by my own fault. I read also somewhere that it is some glue which is visible for some reason.
/ReapeR81
Click to expand...
Click to collapse
I don't know what to do carrier warranty will not cover this and will say that it is my fault. The only thing we can do I think is either ask LG or make a group complaint since I am sure that there are many more experiencing this problem. I also have it on the G2 and it is even worse it is becoming black blueish. They make excellent panels but their glue sucks. Also drying the phones under UV lights is very expensive that is why they let them air dry which does not solidify the glue and problems like this appear.
rzoli said:
same here ,same area!over heating , ice on the screen or 10 min in the refrigerator temporary helps the spot will disappeair !
Click to expand...
Click to collapse
I wouldn't put it in the fridge. It is wet and it might damage the internals but since it is -10 here when I am out it is almost gone but it comes back in the same intensity when I enter an enclosed area.

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