Develop Bugs

Returning phone to MPD

After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems

Mine went back I had it one day, They called me when they received it and then acitoned a refund. The Touch Pro 2 is a terrible built device for something that cost's half a grand.
I have gone back to the Touch HD but really miss the keyboard oh well at least my device isn't going to fall apart. My partners device was perfect and now after a month of use it is now wobblying when you touch the screen and slider is so loose.
sorry you need to mail the webshop and wait for your reply sometimes they reply quick other days they take a while to reply. It will get worse get it replaced or refunded is my advice.

had two deviced now and sent both back. i cross my fingers the third onw will be without any isues. think MANY bad manufactured devices are out there

on my 4th so far and not 100% happy, wobble in the screen when tilted. Very bad design from HTC, poor build quality.

wobble in the screen would not be such a big problem for me i never tilit the screen. hope ill get a device with no other problems next time.
i cant understand why they built this useless tilt feature into the slider the slider could be much more "robust" without this tilit mechanism.

Say it ain't so....
How common are these screen issues that you guys are mentioning, the wobble and such? These issues that you folks are bringing up are starting to worry me, and what worries me even more is that some of you went through 3 or 4 of the TP2s already, leading me to believe that these problems are more widespread than I'd like. I've been anticipating this phone's arrival since February and I really hope that these issues aren't so common that it turns the TP2 into a total let-down instead of the great device that all this hype is leading me to believe. If at all possible could you guys please post updates on your situations?
thanks, and I hope all works out well for you guys.

What do you mean by a wobble? Is the screen itself deformed or are the letters/pictures deformed on the display?
Maybe you can post a picture or something?
I hardly ever use the Tilt feature. When I first heard about it I thought it was brilliant, still looks cool, but it isn't comfortable to work with ...

the wobble issue is discussed in this thread:
http://forum.xda-developers.com/showthread.php?t=524641
some people are worried about the screen wobbles a little bit when its tilt like in this video:
http://www.youtube.com/watch?v=I6A5v-DR1A8
i think this is ok if it is not too much.
BUT i had two devices with a problem similar to this video and thats absolute not ok for me:
http://www.youtube.com/watch?v=BObBGt40hYg

the screen wobble isnt such a big problem for me, it makes it easier to slide out flat.
my problem is with the flex on the touchscreen. it feels like you push down on one plastic layer which then hits the lcd behind, making it less sensitive in the centre than the edges where i dont have this problem.

i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?

Hi lhwparis
real glad you posted those videos of the wobble. I was beginning to think it was something quite serious, but i see that kind of bounce in most tiltable systems. So not so worried now.
Has anyone done a poll yet of how many people have a phone that does this? strange that its not the same with everyones.

what do you mean with "bounce"? video 1 or the beginning of video 2.
i think the wobble when screen is tilt is normal on most phones (only some without wobble) and thats not a great problem. the second video with the gap between the display and the phone in closed position is a realy great problem for me.

yes i did watch both, i guess im refrerring to the wobble, whilst its open.
perhaps the bounce whilst its closed is not so normal, although again im not sure how much of gap would be a source of concern.

I've got to be honest here. I am one of the fussiest people in the world when it comes to gadgets, but I think there is a lot of over-reaction about the "wobble" issue. The mechanism which allows the screen to tilt will have some "play" in it - otherwise you'd never be able to slide the keyboard out. The same "play" is what means that there is a gap between keyboard and screen - and this will be larger on the side nearest the power button, and it will give a little when you push on this side of the device, as the two halves are held together by the hinge at the opposite edge. It's unavoidable - even if your device doesn't do this from new, I can pretty much guarantee that it will do so within a few weeks. If the hinge is actually loose - so the screen doesn't stay put where you leave it, or if the slider mechanism works without you wanting it to, then you have a problem - but small gaps and small amounts of play in the mechanism are not only normal; they are what prevents damage from operating the mechanism.
"Give" near the centre of a large touchscreen is also pretty common - it's difficult to get the touchscreen to lay perfectly flat, as it is only secured at the edges. Again, there will be a degree of variation between samples, but this is another thing that will change with time. It also quite often varies with air pressure - if you take any touchscreen device (other than the iPhone, which uses a different principle) up in an aircraft, the touchscreen will frequently bulge out more from the screen due to the reduced ambient pressure and the small amount of air trapped under the touchscreen.
I really think that some of you are getting a little too over-stressed about this - 99% of these devices are fine. Leaving aside anything else, these will all have been tested in the factory, and mechanical function of the screen hinges and touchscreen will have been tested on every device before it was packed.

still, its disturbing to hear how many people are getting differences in their build quality. perhaps this is why tmobile uk are not going to be launching the device?

lhwparis said:
i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?
Click to expand...
Click to collapse
The flexibility in the hinge is nothing to do with the resistiveness of the screen. Regardless of the screen, there should not be this amount of flex in the hinge.

what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket

no you are right, but the gap has got bigger in the middle since when i first got it, and comparing it to my friends HD the gap is far greater. There is barely any travel when it comes to the edges, and I see no difference of why this couldnt be the same for the centre.

shure2 said:
what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket.
Click to expand...
Click to collapse
i said that wobble is normal in all posts before but i sent back my two devices because of the issue shown in this video (at the beginning):
http://www.youtube.com/watch?v=BObBGt40hYg
so you want to tell me its normal that i can lift of the screen more than 5mm in closed position?
my friend has a TP2 too and he cant lift of the screen from device and there is nearly no gap!

shure2 said:
After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems
Click to expand...
Click to collapse
Good luck..
The screen went really weird on mine, colours all messed up so on. Emailed mpd, which of course they didn't answer in a timely fashion so I phoned them to which they refused to help me over the phone and told me to email.
Half a day later I get a reply refusing to take it back as I've had it for over seven days and to send it to Regeneris or whoever they're called so I did that. The idiots at MPD failed to realise Regeneris wont' repair these phones, and then forward it on to HTC .. which of course it bizarrely taken them three days to do so.
Apparently now HTC have had it a week, and I've been bugged Regeneris every day, and the answer is the same .. "We've not heard anything, but I'll email them again" Either they've not emailed them as promised or HTCs customer service is evern worse than MPDs.
I've now been without my TP2 for over two weeks, with no sign of getting back and needless to say I'm pissed off!

Heat Haze On Most of Front Screen Anyone else seen this ?

I have a strange issue with my touch pro2 which i have never seen before on any of my previous phones i.e. TYTNII / Vario II etc,
If i hold the phone horizontal to the eye then i can see a kind of heat / rainbow haze covering the middle of the screen apart from about a 1cm clear part going all around to the edge. So basically the middle part. You can only see this in certain light or looking closely with the phone titled horizontally to the eye. I have taken the screen protector off to ensure it is not this reflecting and it is still there with this removed.
I cant see that this is normal, the phone only gets used for the normal stuff like internet sharing, calls, music streaming etc.
any help appreciated before i give mobile phones direct or HTC a call.
Thanks

noticed the same on mine mate, can't say it affected anything so wasnt really bothered with it.

I can only see it in artificial light but surely this cannot be right ?
it looks as though it has over heated or something.
Waiting on a call from Both HTC and Mobilephonesdirect see what they say.

I have attached a screen shot so everyone can see, pic taken with my trusty Kaiser.
This has had the screen cover from day one and never been near any water.
Any thoughts.

I´ve heard before of this behaivour
Here a Rapahel with sometinhg similar
Not sure what is really causing it

is that your phone ? are you getting it repaired ?
very weird problem..

Wow. That is wild. I have never seen such a thing. Good luck with that.

I have seen similar in the past but only on my tytn which I replaced the screen on,
it did disappear after a few days of it being there tho,
if you still have your screen protector on have you tried removing it?
orb3000, could you edit your image and make it a little smaller? it took over the screen lol
Cheers Steve

I had this with my axim 50v. It was caused by pressure on the touchscreen, in my case caused by the belt pouch i kept it in. It didn't do any damage and cleared up if the device was left for a while without anything pressing onto the screen.
If u keep the phone in ur pocket then try carrying it screen side out (ie, not towards ur body)

it looks as though there is some sort of air or moisture between the outer screen and the inner as if i press on a corner i can see the haze move. So looks as though somehow it has come off of something if that makes sense....
have now emailed HTC and will see what they come back with, left a voice mail and emailed mobilephonesdirect and heard nothing from them. Shame really as thought they were a good company. Always the same though good at taking the money never good at supporting, so true for a lot companies these days.
Thanks

to me it really just looks like excessive area pressure over time, displacing the goo in the touchscreen. (at least i think there is goo in them seperating the sensing layers)

not been pressed against anything only in the belt clip it comes with. never had any of this with my previous phones and my kaiser is still ok 2 years after buying it. Seems a bit of a design flaw.

I had this problem with my Kaiser. Must be someting to do with the touch layer. Never fixed it as it was not a problem under normal light and when u see the phone in a normal angle. (Not to diss your problem report hehe)

It can really stand out in certain conditions, I will see what HTC say as I have emailed them the picture. Its and expensive item which something like this should not happen.
when you press the corner of the screen the haze/rainbow effect moves so it is definately something that has come away but underneath a few layers.
When i get a response i will post it here as maybe of use to others.

HTC's official response, this phone like my TYTnII has only been used in the belt clip and yet apparently this is my fault due to much pressure!?! Which of course is utter rubbish.
Quote from HTC.
Thank you for contacting HTC Technical support Centre.
The device needs to be examined under our Engineers to determine whether it'll be treated as IW or OOW case. But from our experience, we can tell that it's Newton ring which is OOW case. You'll be receiving an email from the RC to tell you how much it costs to get repaired. You can choose whether to pay or to reject the quotation and if you reject it you'll only pay for the diagnostic fees and the courier and both takes up to 15 pounds.
In case you needed any further assistance, please do not hesitate to contact is on our Hotline, < 0845 890 0079 >, or visit our Website, < www.htc.com >.
Respects and Regards;
HTC Technical Support Team

After sending my phone back to HTC they have repaired this within the warranty so free of charge, in fact they have sent me a new phone i think as all imei numbers have changed and rom is newer.
There was obviously something wrong with the phone for it to go like it did.

Awe, shoot. I was hoping the Touch Pro 2 to not have this problem. It is called the newton ring and virtually every HTC device gets this problem. It is INDEED a problem, and it even voids your warranty at time.

Newton Ring?
Are you saying that it does VOID your warranty. Mine started doing this and quickly has now covered all the screen but the edge all the way around. I am going to call repair center tomorrow and find out for sure.
I will post their response to my call.

HTC did replace the phone, in fact the one they sent out done the same thing within 4 weeks so i sent this one back as well. They repaired this one also, although they just replaced the screen this time. At present a few months down the line i have not had the newton ring back.
I wont be buying another HTC phone now based on the awful problems I have had with this TP2, i am now on my 3rd. I have had HTC phones for the past 6 years and never had an issue like this.
HTC have become very sloppy lately in quality when releasing phones. Hopefully this will change.

Argh. Mine just hit this 2 days ago. I've owned it since October.
It's almost a perfect rectangle with a 1cm border except for the bottom where it's maybe 2mm from the screen edge.
I'll be bringing it back to a Verizon store and hopefully they'll swap it out.

Tilt 2 owners, do you guys get this?

ok soo i dropped my Tilt 2 from a standing point (which is about 5 and a half feet since im 5'9) with the phones keyboard open and screens tilted, whats funny is that no battery fell out or anything, it just shuts off, i had to turn it back on.
when i shaked the phone i heard a slight rattle and i reckon its from the Flex Cable from the LCD screen, the rattle stops when i have my Tilt 2s keyboard open, but when i tilt the screen i can hear it slightly...is that normal?
also what is going to aggravate me for the rest of the time im going to own this phone is that when im using the phone's software keyboard on portrait at say like a 15 degree angle i can hear taps which is quite annoying but if i hold it at a 45 degree angle it stops, i turned the phone to the side i notice a gap, not a big one and not really noticeable but id say its roughly .5mm thick, i push the screen down and the gap gets smaller, is normal as well?
plz let me know thnx a lot

short answer.... no.... not normal. You knocked something loose inside hence the rattle, WHICH you probably already knew The gap, also not normal. Well wait.. I should correct myself. This is all probably totally normal for people who have dropped their phone. You're lucky you didn't crack your screen or do more damage and the phone's still usable!

Aaron McCarthy said:
short answer.... no.... not normal. You knocked something loose inside hence the rattle, WHICH you probably already knew The gap, also not normal. Well wait.. I should correct myself. This is all probably totally normal for people who have dropped their phone. You're lucky you didn't crack your screen or do more damage and the phone's still usable!
Click to expand...
Click to collapse
hmm, well i talked to one Tilt 2 owner and he said he has that rattle and he hasnt dropped it? but like i mentioned, the rattle must be coming from that Flex cable that goes between the motherboard and the LCD screen....

No rattle and no gap on mine, but I've only had it 5 days. Give me time.

I have rattle too, but i think its the G-Sensor !

bwnotredame06 said:
I have rattle too, but i think its the G-Sensor !
Click to expand...
Click to collapse
i did a couple of searches on PPC and some say its a normal thing especially in the tilted position? http://forum.ppcgeeks.com/showthread.php?t=87452 at least im not the only one! i just have OCD xD
heres a video of the screen problem im having
but its not as worse as his but you guys get the point

I just dropped my phone yesterday with keyboard out and tilted and I got a similar problem to this. My screen only has a gap when I pull it up, which I wasn't able to do before, but the screen slide is now about 1 or 2 cm's to the left causing it not to line up with the keyboard slide. Somewhat aggravating, but totally unnoticable unless your holding the phone. I don't get any rattle though...

XanderCorp said:
I just dropped my phone yesterday with keyboard out and tilted and I got a similar problem to this. My screen only has a gap when I pull it up, which I wasn't able to do before, but the screen slide is now about 1 or 2 cm's to the left causing it not to line up with the keyboard slide. Somewhat aggravating, but totally unnoticable unless your holding the phone. I don't get any rattle though...
Click to expand...
Click to collapse
hmm
well if i were to dismantle the phone and repair the little bridge that goes across the back of the LCD screen would that solve the issue? because it seems when i push on it it seems to fill a gap but idk if thats what causing the whole screen and kb issue but im going to do it when i have the chance

I have a tilt and mines exacly like the one in the video with the vary small gap and the screen wobble, I always assumed it was normal, mine dosent rattle though

that little gap and the screen wobble.
it just because is got movable parts, look at the screen hinges if i can call them that.
its the reason i didnt want to get mine, ive always chose candy bar phones so i dont worry about that.
but i did get me a tilt 2 and have dropped it too, i also think my wobbly screen started after i dropped it, but ive had it a year, since it first came out. the only thing i hate reall bad about this phone it the lack of a headphone jack I HATE THAT WITH A PASSION.

[Q] Had an accident..

On thanksgiving i was having a nice time with my family, sharing with all the relatives and all those typical things that families do on thanksgiving. While i was playing basketball with my kid cousin the little rascal decided to play a little rough so he tackled my legs, to my disfortune this caused me to trip and fall on my side right where i was keeping my Xperia Play(R800at the blue one from at&t), stupid mistake keeping my phone in my pocket while playing i know, and when i take my phone out of my pocket the screen was a grayish fuzzyness like static but with colors, the screen is not cracked and there doesn't seem like any liquidy stuff from the lcd leaked out
I can still answer calls sliding the bottom of the screen to the right and i can feel that the touchscreen responds because it vibrates when i touch the bottom unlock bar. Is my phone done for? I think it might just be that the LCD connection might have received some damage or it might become loose or something but im not sure. Do you guys think that this might be expensive to fix or could it be as simple as just opening the phone and adjusting the LCD connection? Can i send it to Sony Ericsson so they fix it? I got it about a month and a week ago so i don't think i can take it back to at&t since the damages are physical. What are my options any help will be appreciated
The hit was pretty bad it even bent the battery. Also when i turn it off and turn it back on it will start normally by giving me the Sony Ericsson start up but when it boots up itll go back to the fuzzy screen
I would post pics but since im a new member i cant post them until i get 8 posts.

Bichimakake said:
On thanksgiving i was having a nice time with my family, sharing with all the relatives and all those typical things that families do on thanksgiving. While i was playing basketball with my kid cousin the little rascal decided to play a little rough so he tackled my legs, to my disfortune this caused me to trip and fall on my side right where i was keeping my Xperia Play(R800at the blue one from at&t), stupid mistake keeping my phone in my pocket while playing i know, and when i take my phone out of my pocket the screen was a grayish fuzzyness like static but with colors, the screen is not cracked and there doesn't seem like any liquidy stuff from the lcd leaked out
I can still answer calls sliding the bottom of the screen to the right and i can feel that the touchscreen responds because it vibrates when i touch the bottom unlock bar. Is my phone done for? I think it might just be that the LCD connection might have received some damage or it might become loose or something but im not sure. Do you guys think that this might be expensive to fix or could it be as simple as just opening the phone and adjusting the LCD connection? Can i send it to Sony Ericsson so they fix it? I got it about a month and a week ago so i don't think i can take it back to at&t since the damages are physical. What are my options any help will be appreciated
The hit was pretty bad it even bent the battery. Also when i turn it off and turn it back on it will start normally by giving me the Sony Ericsson start up but when it boots up itll go back to the fuzzy screen
I would post pics but since im a new member i cant post them until i get 8 posts.
Click to expand...
Click to collapse
I'd send it to sony, just say the screen started to go fuzzy, can they fix it.. done. if you mess around inside you'll just void the warranty so go for it

You said the SE logo works, but after that it's fuzzy? I wonder if re-flashing the firmware would work. I would assume the SE logo would be fuzzy too if the screen was damaged.
Sent from Silent Earth 3

That sounds strange as you said the Sony logo comes up. You could try a factory reset using SEUS or PC companion. Have you got any kind of damage insurance. Sony's warranty wouldn't cover this as this was caused by something you did and not a hardware problem. Although if your phone hasn't got a scratched screen then it might be worth a shot phoning Sony and saying your phone screen has failed.
Sent from my R800i using XDA Premium App

As long as everything looks well taken care of, no big dents or scratches, warranty should work. You said you bent the battery though..
Sent from Silent Earth 3

Yellow spot on Display

Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.

That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.

pulsarvp said:
That may be glue.
Click to expand...
Click to collapse
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....

This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.

whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
Click to expand...
Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.

pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
Click to expand...
Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers

hi did you ever get this problem fix because i having the same problem with my g3 please help

ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
Click to expand...
Click to collapse
No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...

thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx

ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
Click to expand...
Click to collapse
Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.

I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.

i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.

Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.

Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.

yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?

yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan

i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down

Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:

manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Click to expand...
Click to collapse
After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.

help!!! direct sunlight?? kindly put the instructions pls