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Hey peeps. I have an issue with my gnex. Everything was fine till 2 days ago. When i make a phone call i hear this cracking sound before i hear the ringtone. Yesterday it got worse. I hear the sound when on a call. Today its worse. I cant hear anything.on the speaker expect that loud cracking noise. Music plays well. System sounds play well. Even viber calls are normal. No sound. Only when making a normal gsm call. Its so loud the person i'm calling can hear the irritating sound. I've tried switching sim cards on my htc but the.issue doesnt exist on that phone. My phone was unrooted till today. I have rooted the phone and tried flashing a new radio. The problem still persists. If anyone is willing to share and help me out and need more information i can provide. Thank you in advance.
this sounds more like a problem with your carrier and not the phone.
Sent from my Galaxy Nexus using XDA
New SIM? Yell at the carrier? Throw the phone into a lava pit?
Sent from my Galaxy Nexus using XDA
i dont know what the problem is. i have tried a different SIM on my nexus and its still the same. weird thing is..the speaker is fine when making calls with viber.
throwing the phone into a lava pit isnt an option. there are no volcanoes where i live.
Might be a defective gnex... just tell Samsung and they'll replace it for you hopefully
Sent from my Galaxy Nexus using XDA
i dont think it is defective. something must have happened. i nvr dropped it. nvr exposed it to water or heat. i have had this phone for abt 4 months now.
Seems like the phone is defective..
This may sound like a far-fetched idea, but if you want, you could try installing another baseband? Don't really see how this would change anything though :/
yup. maybe it has got something to do with the antenna. my viber calls are fine. my speaker makes that noise when calling out or answering a call. loudspeaker does the same thing..and also its the same when using my earphones. i have tried flashing a new baseband yesterday and it didnt work. i even tried installing a custom rom. ARHD 3.0. flashed a new baseband but it is still the same.
Defective ear-piece?
Hi,
just when I needed to coordinate with some friends this weekend I encountered a problem with my desire z:
I can not hear sound from the normal speaker used when calling someone.
Hands-free / headset are working fine. When I switch back from hands-free or unplug AND change the volume suddenly the internal speaker is working again.
I found a few threads describing the same problem but no cause or solution is available.
http://forum.xda-developers.com/showthread.php?t=1926866
http://forum.xda-developers.com/showthread.php?t=1626595
Any Ideas how I can fix it? I already reset the whole device (back to stock image (same problem)).
Thanks!
FadenB
well if it persists after reset then most likely it will continue after flashing a new rom (if you are rooted) my best guess is its hardware. involves a complete teardown of your phone but is a cheap fix to replace the speaker
Yeah I used to have this issue with my G2. I finally gave in and got it repaired at a local phone repair shop in my town (mostly because the screen was acting up, but I told them about the problem so they fixed it also). Going to a phone repair shop in your town would be your best bet. Or buy the part off ebay and do it yourself. I hear it isn't too hard but its time consuming. I don't know how much they will charge you but I imagine it won't be too much (my thought would be around 10 bucks or a little more, but no more the 50). Hopefully this helps you out.
Sent from my HTC Vision using xda app-developers app
Thread moved to Q & A section, kindly post in the relevant section next time.
Im using d855 , from the beginning the call clarity is very poor, calls are having distortion like broken voices
while talking with the phone ear piece. The other end ie the person receiving call is having no issues at all.
Headphone and loudspeaker clarity is better.
Is it a faulty ear piece or a some software problem.
Is there any one else facing the same problem.
Please help.
Maybe faulty, have you tried rebooting and seeing if that helps?
I have to say my G3 is much better than my previous note 3 or Htc one for call clarity
ant78 said:
Maybe faulty, have you tried rebooting and seeing if that helps?
I have to say my G3 is much better than my previous note 3 or Htc one for call clarity
Click to expand...
Click to collapse
Thanks for your suggestions.
Great to hear that you getting good clarity on G3 than other devices.
Tried rebooting and resetting the device but no luck.
My intention is to make sure whether its a software bug or hard ware fault before handing over to the
service center.
mpt123 said:
Im using d855 , from the beginning the call clarity is very poor, calls are having distortion like broken voices
while talking with the phone ear piece. The other end ie the person receiving call is having no issues at all.
Headphone and loudspeaker clarity is better.
Is it a faulty ear piece or a some software problem.
Is there any one else facing the same problem.
Please help.
Click to expand...
Click to collapse
Hi @mpt123
I have the same problem here:
http://forum.xda-developers.com/lg-g3/general/poor-call-quality-distortion-noise-t2808530
But, I can't consistently reproduce it - last evening it was consistently terrible, this morning it is consistently fine. I haven't rebooted in-between so I can't work out what is going on.
One thing is - I do frequently connect and disconnect from Bluetooth headset in my car - and I wonder whether this has any influence. Do you use a BT headset?
Also, do you find it is ALWAYS bad, or is it inconsistent like mine?
ant78 said:
Maybe faulty, have you tried rebooting and seeing if that helps?
I have to say my G3 is much better than my previous note 3 or Htc one for call clarity
Click to expand...
Click to collapse
BlueC78 said:
Hi @mpt123
I have the same problem here:
http://forum.xda-developers.com/lg-g3/general/poor-call-quality-distortion-noise-t2808530
But, I can't consistently reproduce it - last evening it was consistently terrible, this morning it is consistently fine. I haven't rebooted in-between so I can't work out what is going on.
One thing is - I do frequently connect and disconnect from Bluetooth headset in my car - and I wonder whether this has any influence. Do you use a BT headset?
Also, do you find it is ALWAYS bad, or is it inconsistent like mine?
Click to expand...
Click to collapse
Hi, this problem is consistent for me all the time.
I'm using it with my headset, speaker mode and bluetooth , all of these worked well without any problem.
I have given this to LG service center and they confirmed it is due to the faulty earpiece.
They asked me to wait for 3 days to do the repairing . I took it back given to the showroom where i purchased
it, the manager promised me tomorrow they will get it replaced with a new one as my demand.
Also for your information in my case i did reset my mob, flashed it with the European firmware to make sure that the
problem is with hardware.
Hope this information will be useful for you at some time.
mpt123 said:
Hi, this problem is consistent for me all the time.
I'm using it with my headset, speaker mode and bluetooth , all of these worked well without any problem.
I have given this to LG service center and they confirmed it is due to the faulty earpiece.
They asked me to wait for 3 days to do the repairing . I took it back given to the showroom where i purchased
it, the manager promised me tomorrow they will get it replaced with a new one as my demand.
Also for your information in my case i did reset my mob, flashed it with the European firmware to make sure that the
problem is with hardware.
Hope this information will be useful for you at some time.
Click to expand...
Click to collapse
Yes I had the same problem with my earpiece. I went to CPW and got it exchanged, which was a bit of a hassle because I had to set the phone up again. Although I do have to say the LG Backup software is actually rather good. Backed up my homescreen layout and settings so not too bad.
However I now have a brand new phone and it has exactly the same issues with crackling and vibration. Almost like the speaker is too loud for itself but it really is not that loud or clear.
Do you think I should try to get another replacement?
jbak98 said:
Yes I had the same problem with my earpiece. I went to CPW and got it exchanged, which was a bit of a hassle because I had to set the phone up again. Although I do have to say the LG Backup software is actually rather good. Backed up my homescreen layout and settings so not too bad.
However I now have a brand new phone and it has exactly the same issues with crackling and vibration. Almost like the speaker is too loud for itself but it really is not that loud or clear.
Do you think I should try to get another replacement?
Click to expand...
Click to collapse
I'm interested to know what network you are on? And does the crackling always happen, or is it only if you're in bad coverage area? Or some other cause/factor?
Tonight my phone behaves fine, but I'm worried there is some problem.
BlueC78 said:
I'm interested to know what network you are on? And does the crackling always happen, or is it only if you're in bad coverage area? Or some other cause/factor?
Tonight my phone behaves fine, but I'm worried there is some problem.
Click to expand...
Click to collapse
I am with Vodafone. I had the same thought just this afternoon and I think maybe it might be a signal problem. It seems to be worse when I am at home where I have full 4G coverage. I am going to turn off 4G tomorrow and do some testing just using 3G and see the difference.
Will keep you posted!
Sent from my LG-D855 using XDA Free mobile app
Hi I made a post on the other thread as I have the same problem. I'm also on Vodafone. I'm only in a 3g area not 4g but as I'm using a Three network handset I have no option to just switch to GSM.
I have however tried Skype through wifi and data and the earpiece is crystal clear so I agree this appears to be either software or network related.
Will keep you posted!
Sent from my LG-D855 using XDA Free mobile app[/QUOTE]
I called CPW today and they were great. Took it to my local outlet and they swapped it out for a new handset without any hassle at all. They have a 28 day exchange policy which they totally seem to honour.
Not had a lot of chance to test the replacement, but the calls I have made have been crystal clear with no noise, crackling, or distortion. Will update again after a few days.
To re-cap: I had crackling and distortion on the majority of calls but only when using the earpiece - sometime it was worse than other times. It was always fine when in speaker mode or using bluetooth. New handset doesn't seem to have this problem.
BlueC78 said:
I called CPW today and they were great. Took it to my local outlet and they swapped it out for a new handset without any hassle at all. They have a 28 day exchange policy which they totally seem to honour.
Not had a lot of chance to test the replacement, but the calls I have made have been crystal clear with no noise, crackling, or distortion. Will update again after a few days.
To re-cap: I had crackling and distortion on the majority of calls but only when using the earpiece - sometime it was worse than other times. It was always fine when in speaker mode or using bluetooth. New handset doesn't seem to have this problem.
Click to expand...
Click to collapse
which network are you using the phone on?
inzimam said:
which network are you using the phone on?
Click to expand...
Click to collapse
EE uk (orange). 3g not 4g.
BlueC78 said:
EE uk (orange). 3g not 4g.
Click to expand...
Click to collapse
OK thanks
the weird thing is that when using skype its always crystal clear. its just GSM calls, so surely can't be hardware issue can it.
I'm going to try a hard reset, still waiting on the UK rom to download.
jbak98 said:
Yes I had the same problem with my earpiece. I went to CPW and got it exchanged, which was a bit of a hassle because I had to set the phone up again. Although I do have to say the LG Backup software is actually rather good. Backed up my homescreen layout and settings so not too bad.
However I now have a brand new phone and it has exactly the same issues with crackling and vibration. Almost like the speaker is too loud for itself but it really is not that loud or clear.
Do you think I should try to get another replacement?
Click to expand...
Click to collapse
I had my phone replacement yesterday with a new one ,the earpiece is very clear though is not that that loud but iam very happy
with it bcz the earpiece on the previous one was so noisy with crackling sounds and i had to use my headphones all the time.
I have seen many reviews with excellent results on call clarity and all , so its shouldnt be a common problem with the phone.
Try to switch the network and compare the clarity , if the results are same then go for replacement.
I have exactly the same problem... All the way here in HK!
There may be a Faulty production batch. Unfortunately the retailers in HK only do 10 Days Swaps so will have to hit the LG Service Center... hopefully it is covered by the Warranty!
KaviH said:
I have exactly the same problem... All the way here in HK!
There may be a Faulty production batch. Unfortunately the retailers in HK only do 10 Days Swaps so will have to hit the LG Service Center... hopefully it is covered by the Warranty!
Click to expand...
Click to collapse
I bought it from ebay and the seller has arranged a replacement with Three. Remind me to just pay the extra money and buy it sim free
Got the replacement already! I've tested out the earpiece and definitely no crackle and its loud.
I will test the rest of the phone and hopefully no issues
Sent from my GT-I9505 using XDA Free mobile app
LG G3 Earpiece Noise Problem
Unfortunately before buying this handset I have not checked about the problems that already exists. I also got G3 with same earpiece digital noise/ buzzing noise problem which usually comes when it first try to connect after dialing the number and then it comes during the call also.
I got 1 phone replaced in Bangalore Sangeetha within 2 days of purchase and the 2nd phone also have the same problem. It seems some batch problem. This is my first LG phone and hopefully the last one.
I have given 2nd phone back to Sangeetha although they suggested me to go to LG center. I don't know where this phone will take me, preparing for a customer court :crying:
I've got this problem with my D850 in the UK on Three, I hear a crack or pop a few times during a call. Has anyone tried turning off noise suppression and voice enhancement in call settings to see if that makes any difference?
I turned off voice enhancement and call quality has improved so far.
Anyone else stream music over Bluetooth having "skipping"? Every few minutes there is a second where the music skips. This is connected in my car, an Infiniti jx35. Did not have this issue with my note 4.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Mine streams fine to my Sony HTIB and head unit in my 2009 335i. I remember reading a while ago there's a chance if you can't upgrade the radios software it can have problems. Even though my old note 2 streamed just fine in my BMW it would lag hard in my grandmother's 2010 Durango and be unusable but phone was fine.
Yeah, I'm thinking it's the car. I bought a Bluetooth adapter for the aux port, and it works a lot better.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Same here no proble. With s5, note 3, but skips and pauses when connected to car
Sent from my SAMSUNG-SM-N920A using Tapatalk
I have also had the same thing with my moto buds Bluetooth headphones
Yes- getting the skipping every few seconds in my Infiniti g37x. I believe this is a known android issue that isn't yet completely resolved. It's random for me, but even a reboot doesn't always fix it.
Perhaps a known issue for Infinity? I stream in my Kia Soul with no issues.
Sent from my SAMSUNG-SM-N920A
I did a factory reset and it works fine now. I'm thinking it's really an Infiniti thing for my car which is a 2012. I'm going to call them to see if there's a firmware upgrade for my car for bluetooth.
Also skips in Mercedes e350. I think it's the car blutooth
I called Infiniti to see if there was a firmware upgrade for Bluetooth, they said no. Said all my computer updates were up to speed.
Also, the stutter is back - even after a factory reset. Ugh
tfpHumorBlog said:
I called Infiniti to see if there was a firmware upgrade for Bluetooth, they said no. Said all my computer updates were up to speed.
Also, the stutter is back - even after a factory reset. Ugh
Click to expand...
Click to collapse
I just got mine today. I'll hook it up to my QX tomorrow and see if it works
listened to an audible book in my '12 Infiniti QX and didn't notice a broblem
Update to this skipping issue with my 2012 g37x Infiniti.
1. Took car to infiniti dealer. No bluetooth updates available. We even went through all firmware updates to see if anything might be useful. Nothing.
2. Got a second Samsung Note 5 - sadly was able to replicate the issue. Still stutters every few seconds exactly as the first Note 5. Tested in about a dozen audio apps.
3. Heard back from Infiniti - they're able to replicate the issue, but don't know if it's an Infiniti issue or a Samsung Note 5 issue. The engineers are looking into it.
My guess is that bluetooth tech has evolved since 2012 and the car's firmware just needs a tweak.
If you have any ideas, let me know. Thanks!
I don't think it's limited to infinity. I've been experiencing issues since the most recent OTA on all of my bluetooth devices, including my pioneer head unit in my jaguar, my bluetooth Rev jams headphones, and my Plantronics bluetooth earpiece.
In addition, I use a Gear Live smart watch and it's constantly disconnecting and reconnecting. These issues all started right after the update. There is a thread on android central about this as well so we are not alone. Samsung broke something and hopefully it gets fixed soon.
Sent from my SAMSUNG-SM-N920A using Tapatalk
I am currently using an Note 4 and experience the same problem. Both with my car and my Jaybirds wireless earbuds. My guess, it's an Android problem as I've exhausted all methods of troubleshooting this.
Try this, keep your screen on and see if that resolves your skipping problem. It's a dumb solution but until Samsung/Android can resolve the problem, there are not a whole lot of options.
0 bluetooth issues with mine. 2015 car.
I'm having major issues all of a sudden. I've had the phone since launch day. And out of no where about 2 weeks ago I've had issues with the Bluetooth with all my devices from my 14 silverado stock radio and also with the new Alpine 957bt I put in here. Same issues as well as my LG tones and bose Bluetooth Speaker. Once I cover the phone with my hand or if it's in my pocket it cuts out constantly. I feel like it happened right after the recent ota update. I'll be reformatting the phone here soon once everything is backed up. So I know it's the phone for sure.
Update: Alright I did the restore in the phone it didn't work unfortunately I'm gonna try contacting Samsung and see what they can do.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
Been having same issue and with WiFi it keeps connecting and disconnecting major issues with Bluetooth same as WiFi but also keeps skipping on music and when on phone the other end can not hear me tried 4 different devices
I had the same issue and had to send my note 5 to Samsung for repairs. They replaced the motherboard. I havent had the issue return.
Been using my Note 5 with a LG headset from new and no issues and a couple of weeks ago got a Gear S2 watch.
All good but all of a sudden getting skipping on the headset and Bluetooth dropping out on the watch.
Irritating must say.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Hey everyone!,
Im thinking of moving up to a G5 within the next month or 2 because the G3 has caused me way to many problems for me.
Let me list out what faults I have found with my G3
_____________________________________________________________________________
- Wifi going off even when im near the router or probably a room or 2 away from it.
- Random bootloops
- Earphone jack problems <-- There are solutions out there but they haven't fixed it at all for me.
- Editing the Build.Prop on the headphones section but that didn't work either. (Back buttons stopped working lol)
_____________________________________________________________________________
These problems that im having to deal with everyday especially with the earphone jack problem when i'm at the gym It will constantly skip tracks, pauses tracks and opens google voice search. I even went to a phone repair shop and they can't fix it and told me to tell the manufacture to get a replacement even though i don't have no warranty on this device.
It's kinda getting to a point where I just don't want nothing to do with the phone anymore. I even went onto another rom to fix the problem but that doesn't do nothing at all.
So. What do you guys think G5 or Another phone?
HunterTubeHD said:
Hey everyone!,
Im thinking of moving up to a G5 within the next month or 2 because the G3 has caused me way to many problems for me.
Let me list out what faults I have found with my G3
_____________________________________________________________________________
- Wifi going off even when im near the router or probably a room or 2 away from it.
- Random bootloops
- Earphone jack problems <-- There are solutions out there but they haven't fixed it at all for me.
- Editing the Build.Prop on the headphones section but that didn't work either. (Back buttons stopped working lol)
_____________________________________________________________________________
These problems that im having to deal with everyday especially with the earphone jack problem when i'm at the gym It will constantly skip tracks, pauses tracks and opens google voice search. I even went to a phone repair shop and they can't fix it and told me to tell the manufacture to get a replacement even though i don't have no warranty on this device.
It's kinda getting to a point where I just don't want nothing to do with the phone anymore. I even went onto another rom to fix the problem but that doesn't do nothing at all.
So. What do you guys think G5 or Another phone?
Click to expand...
Click to collapse
I don't think its worth the upgrade. I was able to fix the earphone jack problems by going into the Google app and disabling things.
I get random bootlooop when I overuse the phone and its at low charge( when it overheats and is at 15% or less battery)
I have literally disabled everything that triggers the voice search but yet still it changes music and pauses music all the time. I'm not too sure yet. Thanks for the tip though
sounds like your g3 is dying
just replace it, or get a g4. you shouldn't have those types of issues you discuss. they seem hardware related.
I have both G3 and G5 and to be honest, it the G5 isn't a great phone imo. The g3 runs better for me and the G5 I have had issues with the camera (telephoto one). The fingerprint sensor 9/10 times doesn't register correctly. It isn't worth upgrading to imo. The G5 made me realize that LG isn't a brand I'll consider for phones in the future, unless their quality goes way up. Go with OnePlus 3T, or wait for OnePlus 4 to come (here soon). Quality phones on the cheap with good community developer support.
As per the headphone issues, you can buy the headphone jack piece online. It's super easy to replace and the part is cheap. I wouldn't give up on your G3, very easy to replace parts on this device.
vincentanzalone said:
I have both G3 and G5 and to be honest, it the G5 isn't a great phone imo. The g3 runs better for me and the G5 I have had issues with the camera (telephoto one). The fingerprint sensor 9/10 times doesn't register correctly. It isn't worth upgrading to imo. The G5 made me realize that LG isn't a brand I'll consider for phones in the future, unless their quality goes way up. Go with OnePlus 3T, or wait for OnePlus 4 to come (here soon). Quality phones on the cheap with good community developer support.
As per the headphone issues, you can buy the headphone jack piece online. It's super easy to replace and the part is cheap. I wouldn't give up on your G3, very easy to replace parts on this device.
Click to expand...
Click to collapse
Thats the only thing within the space of 7 months it has already started to break down on me. But I've bought the G4 now but what I'll do is try to repair the earphone jack and see what i could do with the wifi problem. The G4 is coming tomorrow (Wednesday) but if this phone goes the same way as the g3 I'll most likely not go with LG phones again, I mean don't get me wrong the phone and camera is just outstanding to me but there is too many problems especially with it's famous bootloop that hasn't been fixed by lg even they admitted its a hardware fault.
resinis said:
sounds like your g3 is dying
just replace it, or get a g4. you shouldn't have those types of issues you discuss. they seem hardware related.
Click to expand...
Click to collapse
Yep! I managed to get a g4 now like i said before if this phone messes up on me (Touch wood it doesn't! aha) then I'll just go to another phone... and the earphone jack is easily replaceable so i may just get it repaired and see if i can get the wifi repaired there has to be a way to get it fixed.