Initial setup: "Downloading" screen - Sony Smartwatch 3

Okay, so I just got the watch and have synced it up with my phone just fine. Now the watch screen says "Downloading" and it is taking FOREVER. No, I'm not some impatient person who can't wait a few minutes for his phone and watch to play nice together. It has been on the same screen for at least a half hour and the little circle that shows the progress isn't even close to 25% complete. What is it downloading? I turned off "download to android wear" in Google music.
Anyone else have this issue? Am I going to be without my phone for the rest of the night while this downloads? Any/all help will be greatly appreciated.

It's downloading programs that have counterparts in Wear. And make sure your sync in the Wear app and not the Bluetooth settings. Hard reset and try again if you need to.

Related

[Q] Wrong Time Showing up

I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
restart
humpty123 said:
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
Click to expand...
Click to collapse
I had the same problem and restarted my device. At first it displayed the same (incorrect) time, but then it quickly changed to the correct time. Mine was about 20mins ahead.
not fixed...
melscheld said:
I had the same problem and restarted my device. At first it displayed the same (incorrect) time, but then it quickly changed to the correct time. Mine was about 20mins ahead.
Click to expand...
Click to collapse
A few hours post-restart and it looks like the time is off again. It seems to be a cumulative effect...
Fix
humpty123 said:
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
Click to expand...
Click to collapse
I had the same issue - got mine a few days ago - after reading the post here I did a full device reset and set it up again with my phone. Been going for about a day and no issues. I wonder if it was an issues with having the new update right out of the box. Who knows. But if your having this issue a quick reset and setup and no issues. Will repost if something changes.
Moto 360: consistently wrong time now
alandashby said:
I had the same issue - got mine a few days ago - after reading the post here I did a full device reset and set it up again with my phone. Been going for about a day and no issues. I wonder if it was an issues with having the new update right out of the box. Who knows. But if your having this issue a quick reset and setup and no issues. Will repost if something changes.
Click to expand...
Click to collapse
I've had my Moto 360 for over a week now ... love it, recommend it to everyone I know
But I'm having the same problem now. My watch just won't keep time, and it's getting worse and worse (i.e. farther off of the real time). Everything else seems fine - I still get notifications so I know the watch is paired to my phone correctly, my phone's time is set by the carrier and remains correct throughout the day, etc. But now my Moto 360 will "slip" forwards in time by over 20 minutes! I have to double-check the time on my phone every time I check on my watch now, which needless to say is not a very good feature in a watch.
Restarting the watch and reconnecting in Android Wear does fix the time syncronization, but having to reboot my watch a couple times a day is not very desirable obviously. I've reset my watch (Reset device in settings) twice now, rebooted my phone, wiped Android Wear's settings on my phone and uninstalled then reinstalled it - same thing, incorrect time on my watch after anywhere from 1 to 6 hours.
It was perfectly fine when I first got it, and perfectly fine (even better!) after the update. It would be marginally less awful if I could re-sync the time without having to restart my watch, but disconnecting via Android Wear and/or turning Bluetooth off then on again, un-pairing the watch then re-pairing it, etc., all have no effect for me. Super lame :crying:
If I could manually set the time, I could deal with that.
I have time problems as well, but only....
chimpster said:
I've had my Moto 360 for over a week now ... love it, recommend it to everyone I know
But I'm having the same problem now. My watch just won't keep time, and it's getting worse and worse (i.e. farther off of the real time). Everything else seems fine - I still get notifications so I know the watch is paired to my phone correctly, my phone's time is set by the carrier and remains correct throughout the day, etc. But now my Moto 360 will "slip" forwards in time by over 20 minutes! I have to double-check the time on my phone every time I check on my watch now, which needless to say is not a very good feature in a watch.
Restarting the watch and reconnecting in Android Wear does fix the time syncronization, but having to reboot my watch a couple times a day is not very desirable obviously. I've reset my watch (Reset device in settings) twice now, rebooted my phone, wiped Android Wear's settings on my phone and uninstalled then reinstalled it - same thing, incorrect time on my watch after anywhere from 1 to 6 hours.
It was perfectly fine when I first got it, and perfectly fine (even better!) after the update. It would be marginally less awful if I could re-sync the time without having to restart my watch, but disconnecting via Android Wear and/or turning Bluetooth off then on again, un-pairing the watch then re-pairing it, etc., all have no effect for me. Super lame :crying:
If I could manually set the time, I could deal with that.
Click to expand...
Click to collapse
My time-problems comes only when I load any of the clockfaces from "Facer", then it goes a whole hour off.
Some watch faces do not move the hour hand until the second hand advances thru the full hour. Could that be the case?
I got the same problem!!
It was 15 mins ahead and all the sudden the time was corrected by itself...
humpty123 said:
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
Click to expand...
Click to collapse
Just restart the watch. Once it pairs again, the time will be set correctly.
sreymj said:
Just restart the watch. Once it pairs again, the time will be set correctly.
Click to expand...
Click to collapse
This is not a solution?? You can't look at the watch and not be able to trust the time, without checking your phone to see if it's right?? then sync again. It's a watch!!! It's it's core job. It should be able to be trusted to be right!!!
Mine has been out between 5 and 15 mins 3 times in the last 2 days, always fast. So not a refresh of screen issue.
I use Facer too, but even when I swipe to a standard watch face they are out too, until I do some sysnc with the phone.
I'm going to keep on a standard watch face today, and see what happens. Can't it really be facer? surly it just report the time on the device, will not change anything??
i have reported to Moto too, they know of no issue. Suggest everyone does the same.
On moto forum too;
https://forums.motorola.com/posts/75d3867b9d
Reads like it's a bug in latest firmware. Anyone got confirmation from Moto of this?
I just read on Android Forums that this may be related to wifi router software being out of date. YMMV.

Moto360 having trouble connecting to Nexus 6?

Anybody else using a moto 360 with their nexus 6 on Verizon?
I am having connectivity problems between the watch and the phone. Sometimes I speak into the watch and Google is thinking, thinking, and then stops. Like it can't reach the phone. Anyone else?
I don't know if this is a Nexus 6 on Verizon, nexus 6 in general, or moto 360 problem.
As I'm reading about this, it seems like this might be not only a Nexus 6 and Moto 360 problem, but an Android Wear/ Lollipop problem. Hopefully if 5.1 comes out soon, it'll fix this.
No issues here since xmas with my 6.
Thanks for the reply. Weird.
funkpod said:
Anybody else using a moto 360 with their nexus 6 on Verizon?
I am having connectivity problems between the watch and the phone. Sometimes I speak into the watch and Google is thinking, thinking, and then stops. Like it can't reach the phone. Anyone else?
I don't know if this is a Nexus 6 on Verizon, nexus 6 in general, or moto 360 problem.
Click to expand...
Click to collapse
This definitely happens to me too. After giving it a command the little circle keeps spinning until it comes back displaying "offline" even though I'm in an area with good reception. Sometimes though it just keeps spinning until I eventually swipe right to dismiss it and try again. Sometimes when trying to get directions from my watch it'll tell me to open Maps on my phone in order to continue.
An issue that persists for me is immediately upon plugging my Nexus 6 into its charger my 360 disconnects. I notice this immediately because the lost phone notification pops up on my watch and it vibrates sporadically. This is an issue that has really puzzled me because I can't tell what it could possibly be related to.
I used to have issues with text notifications not being pushed, but this has stopped happening. From time to time my watch will disconnect from my phone for seemingly no reason, and I'll get a "did you leave your phone?" notification. This happened today even, while I was using my phone. Other times when I walk out of range and then walk back into range it won't automatically reconnect. When this happens I have to open Android Wear, select Disconnect (even though Android wear will display "connecting...) And then Connect, and it'll connect again.
Almost half the time I go to send a text by voice I get the issue the OP mentioned, where the circle keeps spinning and nothing happens, or "offline" is displayed. I would really love a solution to this as sending texts is a core feature of Android Wear, and it totally defeats the purpose of the smart watch if it's supposed to save you from having to pull out your phone.
BTW I have an AT&T Nexus 6
Sent from my Nexus 6 using XDA Free mobile app
No issue for me, mine working perfectly but mine is international edition Nexus 6 and running CM 12 ROM.
osiris010 said:
This definitely happens to me too. After giving it a command the little circle keeps spinning until it comes back displaying "offline" even though I'm in an area with good reception. Sometimes though it just keeps spinning until I eventually swipe right to dismiss it and try again. Sometimes when trying to get directions from my watch it'll tell me to open Maps on my phone in order to continue.
An issue that persists for me is immediately upon plugging my Nexus 6 into its charger my 360 disconnects. I notice this immediately because the lost phone notification pops up on my watch and it vibrates sporadically. This is an issue that has really puzzled me because I can't tell what it could possibly be related to.
I used to have issues with text notifications not being pushed, but this has stopped happening. From time to time my watch will disconnect from my phone for seemingly no reason, and I'll get a "did you leave your phone?" notification. This happened today even, while I was using my phone. Other times when I walk out of range and then walk back into range it won't automatically reconnect. When this happens I have to open Android Wear, select Disconnect (even though Android wear will display "connecting...) And then Connect, and it'll connect again.
Almost half the time I go to send a text by voice I get the issue the OP mentioned, where the circle keeps spinning and nothing happens, or "offline" is displayed. I would really love a solution to this as sending texts is a core feature of Android Wear, and it totally defeats the purpose of the smart watch if it's supposed to save you from having to pull out your phone.
BTW I have an AT&T Nexus 6
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for all that input. I definitely see the beginning part as being the problem that I am having.
My 360 and Nexus 6 don't seem to have an issue.
Have you tried updating Google Play Services?
kmcla said:
My 360 and Nexus 6 don't seem to have an issue.
Have you tried updating Google Play Services?
Click to expand...
Click to collapse
Everything appears to be up to date...

Latest Android Wear update broke my Moto 360

Ever since updating this evening, I'm getting unfortunately the process com.google.process.gapps has stopped over and over. I hit ok, it comes back.
No clue what's causing it. The only thing that changed was I updated Android Wear app.
USA Prime Credit Peggy said:
Ever since updating this evening, I'm getting unfortunately the process com.google.process.gapps has stopped over and over. I hit ok, it comes back.
No clue what's causing it. The only thing that changed was I updated Android Wear app.
Click to expand...
Click to collapse
Make sure your phone is running latest Google Play Services (7.0.97)
https://play.google.com/store/apps/details?id=com.google.android.gms
What Play Services version is running on your 360? Settings > About > tap Software Version. Should be 7.0.95
xdatastic said:
Make sure your phone is running latest Google Play Services (7.0.97)
https://play.google.com/store/apps/details?id=com.google.android.gms
What Play Services version is running on your 360? Settings > About > tap Software Version. Should be 7.0.95
Click to expand...
Click to collapse
mine on my moto is 6.7.74. how would I upgrade this manually?
---------- Post added at 09:27 AM ---------- Previous post was at 09:21 AM ----------
anubis1980 said:
mine on my moto is 6.7.74. how would I upgrade this manually?
Click to expand...
Click to collapse
figured it out, just sync the apps from android wear app, thanks anyway
Solution to update until they fix the issue!
Hi guys,
well this is what I did!
You have to delete Android Wear from your phone and then download the last update APK and install this on your phone, so in a sense you are taking the Android Wear back to the last update:
so firstly delete android wear app on phone
On your phone:
Google Android Wear 1.0.5.1724356 and select first entry apkmirror
scroll down to All Versions and choose whether you want the last one Mar 12th or Feb 25th, incidently I chose Feb 25th
Click on download arrow and then click to install on phone, you may need to tick allow download from outside sources, this site is google approved so is ok.
and thats it, you now have the previous version, I would advise installing My Backup pro as this will allow you to save your APKs if you accidentally update one again in the future. You could also deselect the auto update on the Android Wear app.
Best
J
Doesn't work..
Nothing of this works for me..it's so annoying.. ;(
Reset
Xelfmade said:
Nothing of this works for me..it's so annoying.. ;(
Click to expand...
Click to collapse
I had to go into my watch settings and do a factory reset and re-install android wear app (not sure if re-installing the app really did anything, but didn't hurt)...It was annoying having to set it up all over again and blocking cards I do not want to show up, but its better then this constant notification killing my battery.
Xelfmade said:
Nothing of this works for me..it's so annoying.. ;(
Click to expand...
Click to collapse
Me too. Tried once to factory reset the watch, reinstall the latest Android Wear to my phone and resync the apps. However, the result isn't encouraging at all. The watch was quite hot.
I switched off the bluetooth and let the watch to cool down. Then, I will do another trial. Wish me luck. Thanks!
Thank you sir, that did the trick in my case!
JustinConnor said:
Hi guys,
well this is what I did!
You have to delete Android Wear from your phone and then download the last update APK and install this on your phone, so in a sense you are taking the Android Wear back to the last update:
so firstly delete android wear app on phone
On your phone:
Google Android Wear 1.0.5.1724356 and select first entry apkmirror
scroll down to All Versions and choose whether you want the last one Mar 12th or Feb 25th, incidently I chose Feb 25th
Click on download arrow and then click to install on phone, you may need to tick allow download from outside sources, this site is google approved so is ok.
and thats it, you now have the previous version, I would advise installing My Backup pro as this will allow you to save your APKs if you accidentally update one again in the future. You could also deselect the auto update on the Android Wear app.
Best
J
Click to expand...
Click to collapse
Put me into the boat of this error, it's not all the time, but goes in cycles. I'll get it for an 8 hr stretch, then nothing. I've tried everything except hard resetting my watch. I'm hoping for an update on either play services for the phone or watch to get rid of it. Might be that my Corp email is my most frequent notification, but that is where i see it most.
Phone is 4.4.2 Sprint Galaxy S4T stock build with custom recovery and rooted. No system modifications other than root
reset the device
Fixed!
I did a factory reset. Didn't work the first time, I kept clicking away those pop-ups... I tried again without touching the watch and about 20 minutes later I was good to go, without the process error.
Guys it's way more easier than this , just go too apss and find google play services the touch it, click on uninstall updates then ok and just let it u installed, then go to play storeor wait till notification pup-up about play music or hangout or android wear need app requered and click. On it or in play store search for google play services , both will end at same page , then click update and let it install the latest version and finished , all errors will be vanished, enjoy it.
scorpion_s66 said:
Guys it's way more easier than this , just go to apps and find google play services the touch it, click on uninstall updates then ok and just let it u installed, then go to play store or wait till notification pup-up about play music or hangout or android wear need app required and click. On it or in play store search for google play services , both will end at same page , then click update and let it install the latest version and finished , all errors will be vanished, enjoy it.
Click to expand...
Click to collapse
My Uninstall Updates is grey and not clickable
You need to disable one of your 'Administrators.' Basically, hit the 'disable' button and it will ask you if you want to, hit yes. Then it will ask if you want to install the factory version, hit yes. Next it will take you to the 'Device Admin' in settings and you you will need to disable those, unless you only have one, in order to uninstall the previous update.
Update: The 'fix' given by scorpion_s66 did not work for me. I am now trying to reset my moto 360 but I cannot seem to do that either. All I can say is... Thanks Google! After I updated to the new Android Wear all these issues started. I reverted back to the older version but nothing changed. woooooooooooooooosssaaa wooossaaa woosa - Now I feel better (Bad Boys 2 just in case anyone doesn't get woosa).
I was impacted by this as well. After finding my watch on the charger yesterday morning red-hot and unusable (the same repeating error message mentioned earlier) I finally got it working by attempting a factory reset about 5+ times over the course of over an hour. It finally seemed to "take".
I've had this watch for about a week and while I like it and I'll keep it, I'm also coming to the conclusion that Google does not have it's A-team working on Android Wear. There are some really hacky implementations in here. I mean, why do my offline music transfers (phone to watch) automatically stop with no warning when the phone drops to 50% battery (which happens about about 50 songs). Why do I have to go through this ridiculous 5-times "ok google" to get rid of that message on the watch face? Seriously, who thought this was a good design? Why did many of our watches get nearly bricked after a Android Wear update on the phone? Why can't I use my watch or transfer music while it's charging? Why do I have to go through this elaborate process to view/access my list of apps?
Sorry for the rant. Last year I read a book titled "How Google Tests Software", which I found quite interesting at the time. This crap certainly gives me a different perspective..
aperry said:
I was impacted by this as well. After finding my watch on the charger yesterday morning red-hot and unusable (the same repeating error message mentioned earlier) I finally got it working by attempting a factory reset about 5+ times over the course of over an hour. It finally seemed to "take".
I've had this watch for about a week and while I like it and I'll keep it, I'm also coming to the conclusion that Google does not have it's A-team working on Android Wear. There are some really hacky implementations in here. I mean, why do my offline music transfers (phone to watch) automatically stop with no warning when the phone drops to 50% battery (which happens about about 50 songs). Why do I have to go through this ridiculous 5-times "ok google" to get rid of that message on the watch face? Seriously, who thought this was a good design? Why did many of our watches get nearly bricked after a Android Wear update on the phone? Why can't I use my watch or transfer music while it's charging? Why do I have to go through this elaborate process to view/access my list of apps?
Sorry for the rant. Last year I read a book titled "How Google Tests Software", which I found quite interesting at the time. This crap certainly gives me a different perspective..
Click to expand...
Click to collapse
I tend to disagree. I was having the same problem and I wasn't even able to set my moto 360 as those messages were constantly popping up. However, I came across the contacting google option, and within a minute after I made the request, they have actually got someone from the android wear team to call me... all the way to Australia and resolve my problem over the phone! Just because you read a book bad mouthing Google, doesn't mean it's all that crap!!
I took JustinConnor's reply and edited it a little, becase the original one was just partly helpful for me, so all the steps: (but still: BIG THATNKS, MAN!)
Delete android wear app from your phone
Download the last good version of ANDROID WEAR - for me it was version 1-1-1-1876095.
Make Factory Reset to your watch (not the sowt refactory reset - but REAL refactory reset through recovery mode with black-background (more of this in the end)
connect your watch to your phone via downloaded android wear app
Factory reset menu should look like black background and console-like words in the front (unfortunately I can't post links because I haven't posted 10 times yet - so forum do not allow me to do that).
zacharywater said:
I tend to disagree. I was having the same problem and I wasn't even able to set my moto 360 as those messages were constantly popping up. However, I came across the contacting google option, and within a minute after I made the request, they have actually got someone from the android wear team to call me... all the way to Australia and resolve my problem over the phone! Just because you read a book bad mouthing Google, doesn't mean it's all that crap!!
Click to expand...
Click to collapse
I'll admit that my post was born out of frustration, but I do want to clarify that the "book" I referenced was written *by* Google employees and it doesn't bad-mouth them at all. It describes with a great degree of pride their software testing process, and it's a good read for anyone in the industry.
I do continue to be frustrated by many of the design decisions in Android Wear, and I maintain they must have their B-team working on this, or at least on the design. For some reason the "ok google" message started reappearing all of the sudden the other day (after I had gone through the ridiculous steps to make it go away days before). It's probably because I don't use the feature very much, but why do I need to be reminded of this in a way that completely interferes with my watch face? Then I was out for a run yesterday and my offline music playback just stopped at 15% battery. I guess it's to protect me from myself, kind of like how the music transfer from phone to watch automatically stops at 50% battery and doesn't work at all while the watch is on the charger. Offline playback was one of the important use cases for me (jogging without phone!). It works, but it's a poor user experience. Don't get me wrong, I like the watch and I personally think it's the best looking smartwatch on the market. It has some cool features, and it's good enough to keep using daily. But the software is disappointing and it's hard for me to recommend this to any of my friends. I was lucky enough to get a deal on it for about $100, and I'd probably be much more disappointed had I paid full price.
PS: Count me as one of the people really interested to see how this upcoming wifi functionality will work. I can get about 2 days out of this watch when I'm pretty careful with it. I can deal with 2 days. But any significant active use seems to drain the battery quickly. I'm having trouble understanding how a persistent wifi connection with the cloud will not eat through the battery in a matter of just a few hours, but I'm hoping Google will pull a rabbit out of its hat here. I just hope it's more than a half-baked checkmark on the "iwatch versus android" checklist.
My watch wont charge and i cant fatory reset it either, someone anyone know what to do?
Can you be a little bit more specific?
I had Friday the same issue after updating to Android Wear 1.1.1.1901499 with Google Play Services 7.3.36 .
Charging didn't work, because always the pop-up "Unfortunately,.... bla bla bla" so I turned off the watch.
Put on the charging cradle and let it charge until it turned on by itself.
20% charged, so turned off again and keep charging
At 35% I started the "Reset Watch-Game" interrupted several times by the "Unfortunately,...."
After felt 1 hour tapping the message away, the Moto360 finally made a reset, installed the previous Android Version and since then I am fine.
Today Google updated Android Wear to 1.1.1.1901499 by PlayStore, however my Google Play Service stays on 7.3.34.
I suspect Google Play Services 7.3.36 is only for FW 5.1.1 and won't work well with FW 5.02
Cheers
Tom
tom1807 said:
Can you be a little bit more specific?
I had Friday the same issue after updating to Android Wear 1.1.1.1901499 with Google Play Services 7.3.36 .
Charging didn't work, because always the pop-up "Unfortunately,.... bla bla bla" so I turned off the watch.
Put on the charging cradle and let it charge until it turned on by itself.
20% charged, so turned off again and keep charging
At 35% I started the "Reset Watch-Game" interrupted several times by the "Unfortunately,...."
After felt 1 hour tapping the message away, the Moto360 finally made a reset, installed the previous Android Version and since then I am fine.
Today Google updated Android Wear to 1.1.1.1901499 by PlayStore, however my Google Play Service stays on 7.3.34.
I suspect Google Play Services 7.3.36 is only for FW 5.1.1 and won't work well with FW 5.02
Cheers
Tom
Click to expand...
Click to collapse
Is there a required battery percent to reset?

[Q] Recovering Watch Faces after Watch reset

I have had to reset my Moto 360 and repair it with my Samsung Galaxy S6. When I go into the Android Wear app, I am noticing several of my watch faces are missing. Some of them do eventually reappear. I know the watch faces are still on my phone because when I try to reinstall them, they show already installed. Is there a way to get the Android Wear application to refresh the watch faces that are on the phone? This seems like a stupid bug since it seems the watch needs to be reset every so often and I always seem to have this problem. I can't believe I have to remove and reinstall all the faces especially since I do not remember all the ones I bought without going through a long history of my app purchases.
I've had this happen a few times and this time I was digging around in the settings of the Android Wear app.
Tap the cog in the top right corner>Select your watch name>Tap Resync Apps.
See if that works for you. My watch synced everything except the faces and that fixed it for me.
Not working for me with Quick pic. Nexus 6.
Same message as photos stopped.
Give it time after a reset or new/replacement watch. If it's on your phone it will eventually appear on the watch. Last time I reset it, it took approximately 2 hours to get back to normal.

Android 6.0 issues

Ever since I installed Marshmallow on my phone I don't get notifications on my watch. They both say they're connected and my notifications are turned on in the wear app and in sound and notifications in my phone settings. Even when I try to push a fake notification it doesn't work. My watch is running 5.1.1 and my wear app is 1.3.0.2166028. I also have gotten a message on my watch saying there is no Google play installed on my phone but it is. If anybody can help I would appreciate it.
i had an issue at first with mine. what i did was uninstall android wear and unpair with the phone. then, wipe the watch. do a full factory reset. (charge it above 80 percent or itll complain on first boot) then after you get the watch to the screen of pairing install android wear and pair. after this wait for everything to finish. remember the watch does everything over bluetooth at this point so give it some time to sync.
after that it should work. you can test it then inside the app. took me a couple of resets to get my watch working perfectly.

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