I have been using a custom watch face that I really like for some time. The developer has a beta community on G+, which I have been a member of. I get notifications of updates for the watch face in Play Store, which i download and install. However, the watch face on my watch does not show the changes that it does for everyone else. For example, last week an update came out to change the font that is used on the watch face, and address some issues with orientation of the date. For me, there was no change, but for everyone else there was.
I have tried uninstalling and reinstalling the watch face multiple times, but this doesnt fix it. I have tried uninstalling and reinstalling Wear and Connect apps, as well as watch face, and still I do not get the updated changes. I have even reset my watch completely and still the watch face doesnt reflect the changes that were made. If i go under Apps and look at the version number for the watch face (ie 1.2.4) it matches what it should be. I have also tried leaving and rejoining the beta group.
Has anyone else experienced this? Are there any temp file, directories, or anything else that still linger on the phone/watch that may need to be removed? I just can't figure out why my watch face still looks the same as it did 2+ versions ago, while everyone else is posting pictures showing the updates in effect.
other things that might be somehow related to me having this issue: I previously owned a G Watch and had it paired up with this phone, using this watch face. And I also am somewhat regularly installing new nightly roms and performing backups with TiBU (although I have tried removing all backups related to wear and this watchface)
having problem syncing the new watch faces on the watch?
furiousgtz said:
having problem syncing the new watch faces on the watch?
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Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
2crazeybolt said:
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
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Me too! I did all of that. I just got new a new replacement note 4 and it was working fine on my previous note 4 but this will not sync any faces or no moto app.
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
furiousgtz said:
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
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That did the trick, thanks i'm working good now.
Reset my phone three times and no love. I can update the original stock faces but thennew faces never show up
Same thing happened to me today. I've reset my phone 3 times and resync'd many times without any luck. Any suggestions?
Edit:
Finally, I was able to fix it. My case was as follows:
I had paranoid android installed (new faces were fine). Had to restore factory settings on my phone, phone didn't want to sync after I reset my phone so I restored factory settings on my phone. I lost the new faces. Tried resetting the phone and watch multiple times and it didn't work. I went back to stock 5.0 (LRX21O) by following this guide . After restoring my phone to stock, I reset the watch one last time. Paired the phone and watch, customized one of the new faces chose minimal face on watch (still no new faces on my phone), then customized the same new face again, when trying to select another face it only showed one (simple). I chose that one, then tried to change to a new face and viola! new faces appeared.
Not sure what of everything I did was the fixing factor but wanted to share. Hope this helps.
Faced same problem. But i managed to update my 360. Try to uninstall all 3rd party app on ur phone, uninstall motoconnect and android wear. Last step is factory reset ur moto360
Then install motoconnect, install android wear ( do not install any 3rd party app at this stage), go to android wear setting and resync available app. Just make sure your phone screen is on about 10 minutes or so, moto360 will reboot after that.
All new faces and moto body apps will show up eventually - i tried this 3 times.
Hope this may help
Motorola 360 new watch faces not showing up on watch
I had the same problem, new watch faces would show in connect app (particularly the My Design one) and I could customize them but the new ones would never show up as an available watch face option on the 360. It may be related to replacing your phone as the new watch faces worked fine with my Old Note 4 then I had to replace it (because it had a problem) so when I got my replacement Note 4 and reconnected my watch it would never give me the option for the new watch faces even after I "reset" the Moto 360 numerous times. Interestingly for some people the new watch face options don't even show up in their Motorola Connect App on their phone, I think it may be related to their phone OS version. I have a coworker with a Note 3 and the new watch faces are not a option even though his motorola connect app is up to date.
Here is what I did to fix my 360:
- uninstall all apps on your phone related to your watch (Motorola Connect, Android Wear, 3rd party, etc.)
- Reset your 360 back to factory. (not just a restart)
- Wait for watch to prompt to install Wear on phone.
- install wear on phone, it will remember your old watch, pick the menu option to forget that watch though so it acts like this is the first time you are setting up a watch.
- Go through the watch pair and setup routine with the wear app till you get to the main wear screen that shows the watch connected and what your voice actions are.
- Go through the training setup on your watch (swipe, swipe....) till it's to it's Normal screen with your notifications.
- Install Motorola Connect app on your phone, go through the setup and wait till it says "connected" to your watch
- Set your phone and your 360 down and don't touch either for 15 minutes (no new apps, settings, etc)
- Your new watch faces should now be on your 360.
- re install the rest of your wear junk.
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
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After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
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Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
DQEight said:
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
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Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
supercluver said:
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
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I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
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Thanks, worked PERFECTLY!
Sent from my Nexus 6 using Tapatalk
cocchiararo said:
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
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They DO know that 6.0 is about to be released right? Ugh. Guess I'll stop trying to get this to work on my Nexus 6.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
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i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
santiagodm said:
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
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if you are on 6.0, then you have to wait for an update from motorola.
cocchiararo said:
if you are on 6.0, then you have to wait for an update from motorola.
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ok, Thanks cocchiararo, just have to wait
I don't have the option to change the charging colors. Swiping down on the watch face does nothing, and there isn't an option for it in Motorola Connect. I'm running the latest Moto 360 software on the watch, and my phone is running OS 5.1.
My nexus 5 was recently updated and my moto 360 is barely usable. I would sometimes miss notifications before this update but recently it's been a lot worse. Sometimes the watch face disappears completely and it's just a blank screen. I'm also getting errors saying that fit needs android wear to update.
I've tried doing a factory reset as well with no luck
isamu982 said:
My nexus 5 was recently updated and my moto 360 is barely usable. I would sometimes miss notifications before this update but recently it's been a lot worse. Sometimes the watch face disappears completely and it's just a blank screen. I'm also getting errors saying that fit needs android wear to update.
I've tried doing a factory reset as well with no luck
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uninstall the wear app then reinstall it
I've noticed that after the update some notifications doesn't wake up the watch or make it vibrate, when you use the "try notifications" from the Android wear app just 4 of them wake up the watch, i hope that with the next update al notifications are shown in the watch .
This may sound stupid but it worked for me. I was only getting some notifications too. Tried setting new watch faces and syncing from my phone but nothing fixed it. This is what fixed it for me. I changed the watch face from the watch itself, and then hit the little settings gear on the watch face, edited something, and then selected the face. All notifications worked after that.
Ever since I installed Marshmallow on my phone I don't get notifications on my watch. They both say they're connected and my notifications are turned on in the wear app and in sound and notifications in my phone settings. Even when I try to push a fake notification it doesn't work. My watch is running 5.1.1 and my wear app is 1.3.0.2166028. I also have gotten a message on my watch saying there is no Google play installed on my phone but it is. If anybody can help I would appreciate it.
i had an issue at first with mine. what i did was uninstall android wear and unpair with the phone. then, wipe the watch. do a full factory reset. (charge it above 80 percent or itll complain on first boot) then after you get the watch to the screen of pairing install android wear and pair. after this wait for everything to finish. remember the watch does everything over bluetooth at this point so give it some time to sync.
after that it should work. you can test it then inside the app. took me a couple of resets to get my watch working perfectly.
I've had a Smartwatch 3 for a couple years without any issues. The watch connects without me doing anything, and notifications come through at the same time as my phone.
I bought a Huawei Watch Tuesday, went through the two system updates, and then did not receive notifications. A factory reset fixed that for about 36 hours.
Since then, I've done about 10 factory resets, tweaking settings in the Wear app and on the watch each time. Sometimes, I could get the watch to receive notifications temporarily. That would stop after an hour or so. Pushing one of the sample notifications from the Wear app doesn't work, but most of the time I can change the watch face from the Wear app. Other weird things:
-Sometimes the Wear app will show nothing. Not even give me options to add a device.
-When I click "Calling Setup" on the watch, sometimes it will ask me to give Message+ (the Verizon messaging app) permission. Whether I accept or not, it will eventually tell me the watch isn't connected to the phone (even though the Wear app says it is).
Today, I exchanged the watch, and am having the same issues (and the grey circle where the charging icon appears won't go away). I really, really want to be able to use this watch, so any help would be very much appreciated. Here's a quick rundown of what I've tried so far:
-Cleared Wear app data and cache.
-Removed Smartwatch 3 and Huawei watch from app thinking it might be confused with 2 in there. Re-added the Smartwatch 3 independently after this, and it still worked.
-Checked permissions on phone and watch.
-Removed Google Play Music playlist, thinking syncing may have been bogging it down.
-Switched default text apps.
-Uninstalled Wear app.
-Tried different Watchmaker faces.
Watch and phone (LG G3 on Verizon) are running Marshmallow.
Can you think of any experiments before I give up?
Uninstall Wear and re-install. Then resync and pair the watch again.
Thats all I can think of.
As an update, I cleared cache in each app on my phone individually and uninstalled non-essential Wear apps. This has notifications flowing normally.
However, if I disconnect the phone/watch for any reason, it takes hours for notifications to start coming in again.
Any thoughts on how to trigger notifications after reconnecting? Toggling the connection and options in the Wear app doesn't help. I can't figure out what eventually allows notifications again.
Hi guys, I have problem with incoming notifications on my watch after the watch is not paired with my smartphone a few hours.
The watch don't receive incoming notifications, but the bluetooth connection is there.
After a factory reset my watch works good again.
I need help, please..
flyalligator said:
Hi guys, I have problem with incoming notifications on my watch after the watch is not paired with my smartphone a few hours.
The watch don't receive incoming notifications, but the bluetooth connection is there.
After a factory reset my watch works good again.
I need help, please..
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I think we're experiencing the same thing. I bet if you gave it a few hours, you would start to receive notifications. I wonder if this is an issue with the watch. Does anyone not experience this?
acadmus86 said:
I think we're experiencing the same thing. I bet if you gave it a few hours, you would start to receive notifications. I wonder if this is an issue with the watch. Does anyone not experience this?
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At night, when my smartphone is paired with watch, it's about 8 hours, I get a different notifications to my smartphone but to Huawei watch they don't come.
At morning I do a factory reset.
sleep mode for BT or wifi or...... ? battery optimized app on Marshmallow ?