Lost all the contacts after resetting my mobile - Desire 820 Q&A, Help & Troubleshooting

Hi.. i lost all my contacts and photos after resetting my HTC desire 826... can i restore the contacts if i root my mobile.. Please help. Thanks..

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contacts problem XDA LIVE 0.10

Hi
after flashing the ROM i am unable to get in to the contacts.
does anyone know how to fix it?
kobyah said:
Hi
after flashing the ROM i am unable to get in to the contacts.
does anyone know how to fix it?
Click to expand...
Click to collapse
What do you meant by unable? Have you sync all the contact before and after the upgrade process? If you haven't sync your contact database with ypur PC Outlook before the process then all your contacts are gone. If syned then do the sync again and all your contacts will be copied to the device.
Is this the real scenario, man?
That happened to me when I tried to restore contacts using SPB Backup. Try to re-sync and not restore.
works fine on mine and haven't heard anyone else complaing about this... try a hard reset perhaps.
i did hard reset it and the problem came back after i restored from backup.
its there a way to delete the contacts manually?
kobyah said:
i did hard reset it and the problem came back after i restored from backup.
its there a way to delete the contacts manually?
Click to expand...
Click to collapse
Don't back them up when you come from AKU 2.3!
Use outlook to sync your contacts!
i dont want to hard reset again i just want to delete the contacts.
i am using infomart 2007 and asking it to delete all the contacts hang the software. is there a way to delete all the contact manually?
kobyah said:
i dont want to hard reset again i just want to delete the contacts.
i am using infomart 2007 and asking it to delete all the contacts hang the software. is there a way to delete all the contact manually?
Click to expand...
Click to collapse
I guess you have the hard reset again, because you backup screwed up your contact list, I guess the changed something and the old contact just doesn't work with the newer roms.
Same with me, after SPB backup restored, the Contact is unusable.
So, have to HR and use SYNC only....
i had to give up and go back to AKU 2.3. all my contacts are in hebrew and there is no support in this version.
too bad.

Backup settings

Hi,
I would like to know if is there anyway to backup the contacts links (Google or facebook) and the exchange configuration when we reset data.
Why:
Is I need to reset the phone to factory defaults or wipe data, then after sync my contacts the links with others apps are gone.
Also I wad lucky that updated my Rom to froyo and did not flash, which means my exchange acc works without passcode usage and witout apps for removing the passcode.
Thanks
Sent from my HTC Desire using XDA App

[Q] Problems after update

Hello. I have a problem with the new update to HTC Desire HD more precisely when using some applications (market, facebook, friend stream, google maps, google + etc.) and when i come out of them the HTC sense go to reset , even after I finish a call ,the htc sense reset and appear that logo whit HTC white screen and have to wait until he comes back all my 7 homescreens, and another problem would be whit task manager which always shows me below 100 end I have nothing to close.
What can I do ?
galacticu said:
Hello. I have a problem with the new update to HTC Desire HD more precisely when using some applications (market, facebook, friend stream, google maps, google + etc.) and when i come out of them the HTC sense go to reset , even after I finish a call ,the htc sense reset and appear that logo whit HTC white screen and have to wait until he comes back all my 7 homescreens, and another problem would be whit task manager which always shows me below 100 end I have nothing to close.
What can I do ?
Click to expand...
Click to collapse
I'd try backing up all the stuff you need, then factory reset and re-update.
Hard reset.
that fixed my issues.
I was thinking about this. but I did not trust in my backup app ( sms backup and restore , backup everything ) that I will restore all my messages I do not want to lose , i have 2000 messages. you what app recommend to be trusted and good to restore all my messange ??? and then I will do Hard reset
galacticu said:
I was thinking about this. but I did not trust in my backup app ( sms backup and restore , backup everything ) that I will restore all my messages I do not want to lose , i have 2000 messages. you what app recommend to be trusted and good to restore all my messange ??? and then I will do Hard reset
Click to expand...
Click to collapse
Hello galacticu,
I personally use Rerware Backup Pro and i never regretted the purchase. Bought it for half price when it was eoy sale. Everytime i test out another rom i backup everything, then flash my phone to whatever rom i want to try out and restore my sms over it. With the restore i just select sms. Everything seems to just restore itself the contacts, installed apps, ...etc. I know exactly how you are feeling and it will hurt if i do lose all those smses. Since some of them are funny to read. Personally i never had an issue with this app.
galacticu said:
I was thinking about this. but I did not trust in my backup app ( sms backup and restore , backup everything ) that I will restore all my messages I do not want to lose , i have 2000 messages. you what app recommend to be trusted and good to restore all my messange ??? and then I will do Hard reset
Click to expand...
Click to collapse
I suggest the SMS Backup+ frome the market.
backup all your messenges to your Gmail, and labled "SMS".
For the update 2.3.5 recently, I use this app to do backups

Backup app data & messages

Hi everyone,
I was wondering how you can backup your app data from your device, and also transfer it to another Android/HTC device.
HTC has HTC Sync, but it doesn't backup messages, app data etc from your device.
Now I was wondering, how you can do it, without rooting your device.
Is there an official Google or HTC way to do that?
****head said:
Hi everyone,
I was wondering how you can backup your app data from your device, and also transfer it to another Android/HTC device.
HTC has HTC Sync, but it doesn't backup messages, app data etc from your device.
Now I was wondering, how you can do it, without rooting your device.
Is there an official Google or HTC way to do that?
Click to expand...
Click to collapse
If its not rooted you can use smsbackup : https://play.google.com/store/apps/...1bGwsMSwxLDEsImNvbS56ZWdvZ2dsZXMuc21zc3luYyJd to backup ur smses to ur gmail account and restore it again. about data i dont think there is a way
Thx for your help. This is quite annoying if you're going to get a new phone
Sent from my HTC Desire HD A9191 using XDA
you can use Titenium backup for backup your spp data.
In HTC Sense 3.0 you can make backups from menu - Backup messages on Message App.
Try TitaniumBackup for preserve your contents. Or use an alternative app sms form market.
Be careful most of these backup programs do not backup MMS messages. I found Sprite Backup the only one to do all SMS, MMS including pictures.

Problem with HTC Backup. Incorrect cloud account!?

Hello,
So a few days ago, My HTC One M8 decided to randomly reboot itself. When it restarted it went through the whole optimizing each app (which was weird) and then loaded the home screen. But now most of my stuff has reset itself! I was logged out of every app I am normally automatically logged into. All my photos are still there and text messages. But I have lost every single person in my contact book and call log history! This is what I would like to get back.
I made a backup a couple months ago using HTC Backup. This is what happens when I try to restore the backup:
Apps>HTC Backup>Restore from backup>Checking for saved backup>
Then it finds the backup on Google Drive (G*******[email protected]) So I select the HTC (This Phone) backup and click next>
Then it saids setting up accounts>Choose an account>G*******[email protected]>
Then I get the following error message
"Incorrect cloud storage account"
"Please sign in with the cloud storage account for the selected backup"
Can someone please help? I have opened the Drive app and logged into my account and tried again but still nothing. I assume this problem is arising because of the Drive app or the HTC backup app resetting itself. But I really need my contacts back!
I am running Android 6.0. Not rooted.
Things I have tried to restore my contacts:
Wondershare Dr.Fone
Resyncing contacts on my Gmail, Hotmail etc. (but i never saved them to those)
HTC Phonebook>Contacts to display>All contacts
None of these have worked.
Thanks in advance!
Ok just found out HTC Backup isn't supported with Android 6.0 :/
So with that option off the table.. Is there any way at all that I can get my contact list back?
Ok well seems like I still should have access to the HTC restore function just not the backup function with Android 6.0.
Does anyone know how to help me restore from the back up?
Thanks
HTC restore will restore the backup that you made prior to Marshmallow.
Don't you backup you contact with gmail account ? When you sync it, it will sync your contact ?
The only way that maybe work (no guarantee) is do factory reset. During the setup, it will ask you to restore from which backup that you recently have with Marshmallow and make your selection to restore (don't choose today .. but earlier)
ckpv5 said:
HTC restore will restore the backup that you made prior to Marshmallow.
Don't you backup you contact with gmail account ? When you sync it, it will sync your contact ?
The only way that maybe work (no guarantee) is do factory reset. During the setup, it will ask you to restore from which backup that you recently have with Marshmallow and make your selection to restore (don't choose today .. but earlier)
Click to expand...
Click to collapse
No I never backup up my contacts to gmail
Hmm thanks for your suggestion. I guess if all else fails that is my only option.
kaotik123 said:
Ok well seems like I still should have access to the HTC restore function just not the backup function with Android 6.0.
Does anyone know how to help me restore from the back up?
Thanks
Click to expand...
Click to collapse
Settings - backup and reset - restore from HTC backup.
I'm on an M8 running 6.0 and I can see it.
Sent from my HTC One M8
kaotik123 said:
No I never backup up my contacts to gmail
Click to expand...
Click to collapse
Backing up contacts to Google/Gmail is default and automatic. So unless you changed the default, they should be backed up, and will restore automatically, when you login to your Google account.

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