I got my G4 from BestBuy the first week of launch. I came from the G3, so I was able to move a lot over and it downloaded a lot of apps right off the back due to that. Anyway, pretty much from the beginning, I have had one major annoyance. While the G4 boots quickly (which is good), it seems to take a very long time to sync Gmail after it starts up. During the day, it is fine. It notifies of new Gmail messages instanteously. It is the initial boot where it takes it 5-10 minutes before it notifies me of Gmail, text messages, etc. The phone is booted up and running very quickly. It just seems like the first sync of the day takes a very long time.
Any ideas on what may be causing this? Maybe a rogue app that is tying up the the phone in some way?
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Hi guys, this problem just started to occur. I heard a notification sound from my phone which should have been the email tone but I was busy so i didn't check it. I noticed the sound was a little cut off at the end though. Then almost immediately afterwards, I got the sound for a new SMS. Then I checked my phone but I couldn't see any emails from before although there was a new SMS. When I tried to open the message, it would go into the Messaging app but then it would get stuck on a loading screen when I try to actually enter the message. When I go back to the main messaging screen, I can still see all my past messages, but each time I try to go into one, it'd get stuck on the loading screen. Eventually after maybe 3 minutes it finally went into the newest message i got, but when i tried to send a reply it would act like nothing's happened. The message i typed just disappeared. When I went back to the main messaging screen, I was able to see my message in the previews, but when i go back into that conversation, it would be stuck on the loading screen and now nothing is loading. This is really annoying. I haven't really used my phone in the last 6 hours and before that everything worked perfectly.
On another note, I'm noticing that during the night, my phone uses up about 30% of the battery just on idle. I have wi-fi turned on but is this normal? I only slept for 6 hours...by the way, the battery charging all seemed normal before but now I just plugged in my phone about 1.5 hours ago and it's only increased by about 3 percent...
My phone is not rooted and has been updated recently to the latest version. I also have Lookout Security installed. Any help would really be appreciated!
Update: I just noticed that my phone was blinking red and green one after another. After checking it seems to indicated that it's because it is overheating so i've now disconnected the charger and turned it off. But i can't think why it would be overheating. It's placed on a wooden table away from sunlight and any heat sources and like i mentioned earlier, I haven't really touched it in the last 6 hours so I was definitely not using anything intensive.
Did restarting fix the messaging problem ?
What apps have the highest % for battery use ?
Well, your phone probably was doing something intensive.
Maybe your antivirus was upset by the email or message.
@PhoenixFx: Yeah i did restart the phone which didn't help. I even turned the phone off for 30 minutes which cooled it down but as soon as i turned it back on, it started to get hot again. Whilst it was turned off i had it charging and then when it came back on i noticed the battery percentage increased much more so the battery was definitely fine. The process which used the most power was Viber which was at 9%, there were a couple of other processes but they were all under 5%. I even uninstalled Viber which didn't help. Looking at all the processes that were running, I couldn't see anything that was abnormal.
Well, your phone probably was doing something intensive.
Maybe your antivirus was upset by the email or message.
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That could be but I don't see why it would. The message was just a regular text message.
Anyways, I have now done a factory reset and it seems to be fine again. But if anyone has ever come across this or know the solution, please let us know so if it happens again, I'll know what to do and it would also help others who experiences the same thing. By the way, how much SHOULD the battery drain overnight with the wifi turned on?
You may have gotten a virus. I got a gmail virus that wiped a lot of my emails and wouldnt let me receive. I know this is about messaging but they are made by google so it is a possibility. I suggest a full restore and to run a virus scan with one of the play store's antiviruses.
Sent from my HTC One X using xda app-developers app
I had the same problem with the messages. They wouldn't open or they would take a lifetime to load and open. Resetting and **** wouldnt work so I did a re-install of my ROM, wouldnt work, so I did factory wipe and started fresh. So far so good.
GWS2012 said:
I had the same problem with the messages. They wouldn't open or they would take a lifetime to load and open. Resetting and **** wouldnt work so I did a re-install of my ROM, wouldnt work, so I did factory wipe and started fresh. So far so good.
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Yeah I'm not having any issues so far. Of course, it could've been a virus but I scanned my phone regularly with Lookout and also when it happened. Very weird. Anyways, if it happens again, I'll post back. Certainly hope not, this was the second time in a month I had to do a factory reset (last time was when I updated to Sense 4.1 and for some reason it wiped my phone and didn't even do the update. I had to make it download the update again for it to install...)
Ok, it's just happened again. First i heard the notification sound for an email, but then when i turned on the screen, i couldn't see any notifications. Now when i go into my SMS, they take forever (literally) to load. This is really getting pathetic. The amount of problems i've had with this phone, not to mention the constant "loading" screen when i press the home key. FFS, i never had this many problems with my old iPhone 3GS.
Update: I've just done a scan with AVG and Lookout and both turned up nothing. Most likely that this is not a virus related issue then.
this is happening on the stock 2.17 firmware also
no notifications, if you look in the messaging app, new messages are there
i cant understand how htc cant fix this? its been present from 1.28 fw
ruffdogtechy said:
You may have gotten a virus. I got a gmail virus that wiped a lot of my emails and wouldnt let me receive. I know this is about messaging but they are made by google so it is a possibility. I suggest a full restore and to run a virus scan with one of the play store's antiviruses.
Sent from my HTC One X using xda app-developers app
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a gmail virus? care to explain a bit more, like the name of it etc? i did have some problems where it wouldn't sync with the latest version but is now working ok..
If you text a hell of a lot like I do then the problem is the phone is trying to load all of the message threads as fast as possible. Which uses a **** ton of your RAM, hence the 3 minute wait. I current have the HTC one x+ but the phones are basically the same. Here's what i did for the same exact issues.
For constant overheating:
1.Let your phone die.
2.Put your phone in your freezer and let it sit for a few minutes until its pretty cold.
3.Fully charge your phone
4.If you havnt already done so, download the latest update for your phone
5.Turn on and keep the battery saver option on. You do not have to keep the brightness low though
For messaging issues:
Go in your messages and delete all of your old threads to people whom you no longer converse with.
This started happening pretty much immediately since I installed the 4.4.3 update late July, and has just gotten worse.
For a single one of my contacts, the SMS app lags HORRIBLY whenever I am doing anything with said person. It takes about half a minute just to load when I click his name, and the phone keeps completely freezing for up to 10-15 seconds EACH letter I type! It's not just the SMS app itself, but even the keyboard freezes up and is unresponsive. I can keep typing and it will apparently actually record the next 30 or so taps and just blaze through them ... then lag for another half minute or so again. None of the settings (how little there are) have had any effect. Once I click send the message also takes a bit before it appears and starts to send. Any action with this contact open in the SMS app seems to lag my phone like a unusable nightmare.
Since this is the person I tend to text the most, I have been tempted to crush the phone in my hand at this point. It is ONLY happening with them, and ONLY after the 4.4.3 update. It's not consistent either; I was still having this issue earlier today, but right now as I wanted to text him again it was working perfectly lag-free.
I know the first response anyone is going to say is to wipe my phone, but with this being the only issue I have, I really do not want to completely obliterate everything and start over from scratch just to fix one person in my SMS app. On top of that, I want to keep my SMS texting history as well. (Plus I would have no idea if restoring a backup wouldn't also restore the issue).
Has anyone else encountered or heard of anything like this? Or has any ideas of anything OTHER than wiping the phone or my SMS history I can try? Considering the app only pre-loads the last 10 or so messages when you open a contact anyway, I highly doubt it's my history. I am going nuts with this stupid thing.
It is probably something in that message thread.
Deleting all messages from that person will surely fix it, based on what you've said.
You can try wiping the messaging apps cache. Other than that, I think you're stuck.
Second the opinion above. If it's only one message thread doing it, seems likely it's something unique to that thread. Too many messages, pics, etc. I used to use Titanium Backup to save messages between rom flashes, back when I cared about them, so a backup app can save the messages, let you delete the thread and see if it still happens with a blank slate.
Basically for the last 2 months all the apps that use internet have basically stopped loading/take 9-10 minutes, except for chrome and messaging. Pictures won't even try loading on twitter and facebook. Most of the times I try to open up google play the whole thing is just grey and infinitely loads or never even tries to.
Every now and again it starts working like normal and oh boy do i cherish those moments but that happens maximum once a day then it stops. I know it's not a connection speed issue because videos will load quickly on browser youtube and pages load normally. I have no idea why this happened, all of a sudden it stopped working.
None of my other devices do this with my connection. I haven't rooted my device or anything but I still did a factory reset and nothing changed. The only period it worked for like 2 hours was when I change the UI or whatever from blink feed to something like dodol. I've had the thing for like 4 months now COMMON I am going absolutely mental, I have so much work to do and a practically bricked phone is not helping so I will be indebted for life to anyone who can come up to a solution.
Thanks guys.
waterrdrinker said:
Basically for the last 2 months all the apps that use internet have basically stopped loading/take 9-10 minutes, except for chrome and messaging. Pictures won't even try loading on twitter and facebook. Most of the times I try to open up google play the whole thing is just grey and infinitely loads or never even tries to.
Every now and again it starts working like normal and oh boy do i cherish those moments but that happens maximum once a day then it stops. I know it's not a connection speed issue because videos will load quickly on browser youtube and pages load normally. I have no idea why this happened, all of a sudden it stopped working.
None of my other devices do this with my connection. I haven't rooted my device or anything but I still did a factory reset and nothing changed. The only period it worked for like 2 hours was when I change the UI or whatever from blink feed to something like dodol. I've had the thing for like 4 months now COMMON I am going absolutely mental, I have so much work to do and a practically bricked phone is not helping so I will be indebted for life to anyone who can come up to a solution.
Thanks guys.
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Hard mode: Run a logcat and have it saved to a .txt file on your PC, let it run for a while, while attempting to open the apps you said give problems, if there is an error that's causing it you can find it that way. A lot of reading though.
Easy mode: Restore a nandroid backup for your device.
I would suggest to restore just the system, boot but not data but your problem might be because of some app in there so you'll have to restore the data as well and start from scratch. Seeing as you already did a factory reset and lost everything, something that you restored has to cause this issue.
If you're having reboot problems please post here - if there are problem apps or bad devices out there it would be good to know!
Got a new Nexus 5X yesterday for my partner. Plugged it in and charged all day (oh what patience). 10pm started setup and added account to it. Phone immediately did an update which succeeded. Then it started to install the saved apps from the Google account, about 50 in all. After all the apps were installed I handed it over to her to play and log into all those apps with logins. Tedious.
Within about 30 minutes she tried to take a photo and it rebooted. Then a bit later she was using it and it rebooted again. Before going to be it rebooted a few more times. Then again this morning. There wasn't one particular app or other that was in use when these crashes happened. During the day she saw a message about "Google needs to restart". Also the camera often comes up with an all black screen and can't be used.
I called Google tech support and they wanted to do a factory reset and maybe a cache partition wipe. They would also like to investigate if a rogue app is causing the crashes by using it without any apps installed. Because reinstalling apps is so tedious I decided to have her do a cache partition reset I'm awaiting news. I'm hoping we don't have to do the other... I can't imagine how a bad app could be causing such repeated crashes (well I can, but it just shouldn't happen). That's lame...
It would really help if it was easy to get a crash log and find out the cause - unfortunately unless you're rooted this doesn't seem to be easy, and may well be impossible.
I've been having a lot of similar-sounding issues with my 5X. It's never rebooted while I was using it, but once or twice a day I'll pull it out of my pocket and it will be off, awaiting the unlock pattern to boot up.
The camera has been atrocious as well. I've seen the black screen you describe, tons of rotation lag, hanging, etc. Not just in Camera, but in other apps using the camera (such as when attaching a photo to a Hangout). Hoping this is something software-related and not a hardware problem.
I've had mine spontaneously reboot twice so far, both times I've pulled it out of my pocket and it required the PIN to unlock, then it booted up. I'm a bit concerned, as I have no idea when this happened, and, since it's encrypted a reboot essentially puts me offline until I notice it.
I just now had mine reboot during active use for the first time. I was long-pressing a wifi network in order to forget it (which is another 5x problem I keep having—wifi turns itself off or connects to the wrong networks).
My 5x was working fine and the crashing started happening yesterday...
they only app that i recently installed before the crashes started was firefox... are you guys using firefox by any chance???
Mine is still working fine, I do not have Firefox.
Same problem for me when using Firefox. The phone seems to crash and reboot when loading news websites containing photos and videos.
Not seen the issue when not using Firefox.
I've had my nexus 5x since mid/late November 2015. I've had the problem described below happen prior to today, and more than once.
Today, I cant turn my phone off - it seems to be in the middle of a reboot... the four coloured circles (google logo?) with colours going round and round. I powered it off cos it had started going slow... thought a reboot might fix the problem... but now its not starting and I cant even turn it off or do anything with it.. I've tried pressing the power button, I've tried holding the power button down, and I've tried different combinations... nothing seems to make a difference... (has been in that state of un-useablity for at least 30 mins now)
Anyone else also having wi-fi issues where facebook has an error and "cant connect" ?
I had the same thing happen and returned the phone, it's the only solution I found. I factory reset multiple times, called up Google and they told me to safe boot. Right.. I was completely stock and it rebooted multiple times / day and I know what I'm doing too, for the most part anyway. Got a replacement device and it has not once rebooted no matter what I do. Camera, Chrome random apps caused a reboot, it's not that. It's a defective device and you need to get it replaced period.
I have the same thing and can't sent it back to google because I live outside the US.
I believe it is a manufacture defect as I tried everything with no success really annoying.
Stuck with a brick...
Sent from my Nexus 5X using Tapatalk
I used my phone completely stock for weeks and had zero issues, whereas I have a friend who ordered and received the phone at the exact same time (likely same mfg batch) and had issues. Difference between us two is that I'm a minimalist and only have about 50 apps installed, and he has a ton that he rarely uses and restores them every time.
I know it seems ridiculous, but having an android phone gives you more customization and your apps more power of the phone, so it's completely feasible for ONE rogue app to destroy performance and/or battery.
You guys might all want to try uninstalling apps one by one and figuring out which apps are killing performance. In particular, check out the running services (developer options -> running services) and see which apps are constantly running, since those are more likely to be the ones causing issues.
For example, I've used firefox (for adblocked browsing) for weeks recently, and can definitely say it's a pretty slow app, so if you're having issues on it, you may want to just use chrome or lightning browser.
I just ordered a replacement as well. Mine would reboot about 1 to 2 times a week right after the fingerprint unlock. Annoying as hell today because I was in the middle of a conf call.
Sent from my Nexus 5X using Tapatalk
My Fire Phone has developed an odd issue. I am hoping something more knowledgable on such matters might shed some light on what to do.
It started occurring a few weeks ago. Many apps would crash a few seconds after opening them. I figured out it appeared to only be apps that have some relationship to Contact data. SUch as WhatsApp, all contact apps, all phone apps, dialer apps, etc. Apps with no association to contact data are fine.
I ended up factory reseting the phone and starting from scratch. Installing GApps, etc., as per originally.
The issue seemed to be fixed. Sigh of relief.
Today I used the phone in the morning, and it was fine. I pick it up to use some hours later in the late afternoon, and the default launcher (which was Arrow Launcher) would crash every two seconds. I couldn't get access to the phone. Rebooting made no difference. I discovered I could still use the double-click on the home button to pull up the carosel, and there could click the system settings. After trying many things, I eventually used that method to uninstall the launcher. I had a few lunchers installed already, so I picked another launcher. The other launchers are all fine, so I thought the problem was solved. BUT when I open any app that accesses contact data it was back to the same old story... it crashes in a couple of seconds. I suspect the Arrow Launcher itself has some feature whereby it access contact data, and that's why it was also crashing every 2 seconds.
I found one other person posting what sounds like a similar issue, back in March. https://forum.xda-developers.com/fire-phone/help/crashing-apps-t3575127
Doesn't indicate what he/she discovered or did to fix it.
Can any suggest how I could trouble shoot this? I am resisting going through the lengthy process of resetting the phone again, and getting it all set up, because I already did that, and the problem spontaneously returned.
Reinstall your rom, search on amazon website